Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: S. Loop Multispecialty- Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:45:00 AM - 4:15:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Patient Access
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Capital Projects
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $69.41 - $103.42 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Director of Design & Construction is responsible for overseeing the execution of capital projects across RUSH University System for Health. This role ensures the successful delivery of projects ranging from $5,000 to $500 million and provides leadership in project management, ensuring alignment with strategic priorities, regulatory compliance, and budgetary requirements. The Director plays a key role in managing design and construction activities, fostering collaboration among architects, engineers, contractors, and internal stakeholders.
This role serves as a bridge between high-level strategic planning and day-to-day project execution, ensuring projects meet operational goals while maintaining high standards of quality, safety, and efficiency. The Director leads a team of project managers, supporting process improvement, budget control, and adherence to institutional guidelines.
Other information:
Bachelor’s degree in Architecture, Engineering, Construction Management, or a related field.
10-15 years of progressive leadership experience in healthcare facilities planning & design, project management, construction administration.
Professional licensure (Architect, Engineer) or related industry certifications (i.e. CHFM, PMP, LEED AP).
Proven management / leadership experience, managing project teams, external consultants, and contractors.
Past experience working for a healthcare organization at the manager level or above, preferably academic medical center.
Strong knowledge of healthcare construction regulations, including NFPA, FGI, ADA, and Joint Commission standards.
Ability to develop budgets, manage schedules, and oversee multiple concurrent projects with competing priorities.
Strong problem-solving skills with the ability to anticipate challenges and develop proactive solutions.
Excellent communication and stakeholder management skills, with experience presenting to senior leadership.
Proficiency in project management software, MS Office Suite, and other relevant design and construction tools.
Preferred Job Qualifications:
Master’s Degree in a related field.
Experience in real estate planning, capital budgeting, or alternative project delivery methods.
Physical Demands:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Oversee the design and execution of capital projects ranging in scope and complexity, ensuring compliance with budget, schedule, and quality expectations.
Oversee the allocation of project resources, ensuring alignment with institutional priorities.
Oversee team of project managers and consultants in the design and construction of new projects, renovations, and infrastructure improvements.
Coordinate with architects, engineers, contractors, and regulatory agencies to ensure projects adhere to RUSH’s policies, industry standards, and building codes.
Provide leadership in space planning, capital budgeting, and project delivery strategies to optimize facility performance.
Ensure the integration of patient and staff experience, operational efficiencies, and regulatory requirements into facility design and construction.
Develop and maintain project management policies, procedures, and reporting systems to track project performance, risks, and outcomes.
Act as a key liaison with internal stakeholders, including Facilities Management, Real Estate, Finance, and clinical departments, to align projects with operational needs.
Participate in capital planning and space committee meetings, providing expertise on facility needs and project feasibility.
Oversee construction safety, quality control, and risk management practices across all projects.
Support change management initiatives related to facility upgrades and operational transitions.
Develop and mentor project management staff, ensuring professional development and high performance.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: SBO Enterprise Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
General purpose of the position is to manage the open receivable including, securing reimbursement, guarding the Medical Centers assets, minimizing financial risk, working on behalf of our patient's financial liability. The Financial Services Representative 2 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. This role includes performing re-bills, Debit & Credits, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits as well as notifying denial management of audits. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for governmental payers.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
• Familiar with Nebo's eCare billing editors such as Classic and CMS. Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing and collection processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
Preferred Job Qualifications:
• Prior experience using Epic for hospital billing.
Responsibilities:
1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is collected in accordance to contract allowable payment schedule.
2. Follow up on claims with the appropriate payer for reimbursement.
3. Work directly with various departments to insure the charges are properly credited and / or debited.
4. Develop, manage, and maintain various electronic documents used to manage these projects.
5. Develop and report status of the trend issues weekly.
6. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
8. Monitor Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
9. Work within your team to insure the team has all related job work flows and processes.
10. Monitor system enhancements - Develop and communicate constructive feedback/issue solutions for problems as discovered.
11. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
12. Develop, implement, & monitor system enhancements.
13. Develop and communicate constructive feedback/issue solutions for problems as discovered.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Interventional Prep-Recov Ph I
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (9:00:00 AM - 7:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The TBD performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The TBD duties are of a technical nature requiring specialized training and skills The TBD demonstrates the ability to care for patients of all ages in the clinical setting. The TBD exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Successful completion of the institutional screening examination.
• Demonstrates knowledge of age specific variables and growth and development.
• Demonstrates proficiency in the use of the telephone and patient call system(s).
• Successful completion of PCT course with subsequent demonstration of required competency.
• Ability to solve simple problems and prioritize multiple demands.
• Excellent communication and customer service skills.
• Phlebotomy.
• Demonstrates proficiency in the use of Epic.
• Demonstrates proficiency in the use of the telephone and patient call system(s).
• To problem solve prioritize multiple demands
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work requires lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
•Reports to charge RN or designate for assignment of duties.
•Under the direction of the RN, participates in the implementation of individualized plans of care Assists patients in preparing for procedure as indicated by the patient's individual needs and abilities.
•Obtains patient data and documents accurately in the specific patient's medical record in real time.
•Immediately reports changes in patient condition to the appropriate RN.
•Correctly labels and processes specimens for laboratory analysis.
•Performs EKG.
•Assists with admission, discharge, and transport under the direction of the Registered Nurse, prioritizes workflow. Transports laboratory specimens and patient belongings as required.
•Obtains blood products, supplies and equipment, patient belongings as necessary.
•Rounds assigned areas on a regular basis according to unit protocols.
•Performs point of care testing.
•Provides assistance to staff in all types of procedures, which may include assisting with equipment, assisting with difficult or combative patients and helping to provide emotional support to patients.
•Responds in a timely manner to pick-up and deliver specimen to appropriate areas within the Medical Center. Communicates to responsible RN prior to removing specimen from room.
•Documents movement of specimen within unit protocol.
•Assists nurse with patient positioning and transporting of patients as requested by the nursing staff.
•Demonstrates aseptic technique, when necessary.
•Assists the nurse in the emptying and disposal of fluids related to uncomplicated tubes and drains.
•Documents amounts in the medical record.
•Other duties as assigned.
PATIENT SATISFACTION
•Participates in all patient satisfaction initiatives.
•Assists patients, family members and other visitors proactively at all times.
•Maintains strict confidentiality of all patient information and records.
•Treats patients, visitors and staff with respect and dignity.
INTRAVENOUS LINE INSERTION/PHLEBOTOMY·
•Demonstrates competency to insert peripheral intravenous lines (PIV) and applies dressing in compliance with hospital procedure.
•Demonstrates basic understanding of procedure to be performed ensuring proper placement of PIV line to not interfere with planned procedure.
•Provides instruction/information to patient/significant other concerning placement of IV line/care being provided. Assists in emergency situations as needed.
•Performs phlebotomy as assigned.
•Demonstrates competency in the use of select unit specific monitors, pumps, and other equipment.
MAINTANENCE OF HEMOSTASIS
•Monitors arterial puncture sites on a continuous basis for any signs of unusual bleeding, reports all unexpected bleeding or changes to the site to responsible Registered Nurse.
•Performs appropriate actions as identified in Standard of Care for Arterial Puncture sites (to be developed).
•Recognizes signs of possible hematoma formation.
•Responsible for providing pressure or devices as ordered by Registered Nurse or responsible MD to arterial puncture site.
UNIT RESPONSIBILITIES
•Checks refrigerator/freezer temperatures and documents on appropriate log, notify nursing management of any temperature discrepancies.
•Notify MCE when defrosting of refrigerators is needed (notify Operating Room Education and Quality Coordinator. Notify Charge Nurse of any environmental or safety hazard, which are unresolved and additional assistance, is needed. Monitor procedural areas for clutter, hallway obstructions and misplaced equipment and supplies.
•Pick-up and deliver required items as requested.
•Responsible for the maintaining inventory, restocking supplies with supply Chain staff and identifying items needed for reorder.
•Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine. Independently orders, organizes, and restocks assigned areas according to unit specifications.
•Maintains emergency supplies.
•Maintains a safe patient environment.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RAB Retail Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.
Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Rush River N. - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $50.39 - $90.20 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The nurse manager is professional registered nurse who is responsible for the coordination of clinical care for patients treated. Responsible for the management of the nursing staff and clinical support staff in an ambulatory care setting. The nurse manager facilitates the growth and maintenance of the clinical program in direct collaboration with the Medical Director(s). The manager also is responsible for providing regulatory and quality oversight to the staff as well as participation in division initiatives under the direction of the Director of Nursing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor's degree in nursing.
• Current Illinois licensure as a registered nurse.
• National nursing certification required within one year of hire.
• Minimum five years’ experience in clinical area.
• Excellent communication and interpersonal skills.
• Basic computer skills.
Preferred Job Qualifications:
• Master’s degree in nursing.
• Previous management/supervisory experience.
• Epic/EMR experience.
Responsibilities:
1.Responsible for the management of the clinical nursing staff and other clinical support staff.
2.Assists the Section Directors, division, and RUMG management group in the implementation of program development initiatives.
3.Assists Director of Nursing in the implementation of division/RUMG initiatives, regulatory standards, and quality improvement efforts.
4.Provides direct supervision for the nursing staff and other clinical support staff.
5.Responsible for overseeing staff performance evaluations, vacation requests and time and attendance issues.
6.Responsible for maintenance of standards of care mandated by regulatory agencies.
7.Participates in policy and procedure development and review for clinical activities.
8.Responsible for participation in recruitment efforts, interviewing, and hiring of nursing personnel and clinical support staff.
9.Responsible for orientation of new staff and annual competencies; mandatory and site specific.
10.Coordinates nursing and support staff schedules ensuring adequate coverage of required activities.
11.Participates in the Continuous quality improvement process within clinic, RUMG and and Rush University Medical Center.
12.Fosters a climate that encourages positive staff morale, motivation, and commitment.
13.Applies interpersonal communication skills to maintain an open network of communication among staff members and other health care professionals.
14.Provides direct patient care to patients as outlined in the RUMG job description for RN- Infusion Nurse and RN Clinical Coordinator, supporting nursing staff as needed.
15.Assists with implementation of clinical trials in the clinical setting, as applicable.
16.Collaborates with research and division staff to coordinate research efforts in the clinical setting.
17.Assists with the evaluation of the impact of new studies to clinical setting and provides leadership to implementation.
18.Ensures clinical staff education of necessary research compliance issues and aides in oversight of compliance.
19.Interprets research studies and findings to nursing personnel, house-staff, and other applicable personnel.
20.Monitors patient outcomes in accordance with defined standards of patient care.
21.Utilizes internal and external resources and systems to effectively meet patient and family needs.
22.Ensures continuity of care between inpatient and outpatient settings.
23.Facilitates care of patients throughout the Rush system utilizing interdepartmental collaboration.
24.Identifies issues impacting quality and cost effective care and communicates information through appropriate channels.
25.Oversees quality improvement and regulatory requirements.
26.Provides consultation to nurses and physicians
27.Serves as a resource to outpatient staff in areas of expertise.
28.Participates in educational programs and counseling for patients, families, and health care team members as
29.Provides educational opportunities for nursing staff to maintain safe practice and growth opportunities.
30.Assumes responsibility for maintaining competence in own professional practice and maintenance of required credentials.
31.Maintains the standards and educational requirements specific to the position through continuing education.
32.Maintains and updates knowledge and skills based on current health care practice and research.
33.Updates knowledge of current developments in patient care management, health care legislature, and hospital/community resources.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Fincl Planning-Decision Suppt
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $79,081 - $100,838 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Department of Financial Planning and Decision Support is a collaborative, data driven team who, through the use of technology, facilitates decision making throughout Rush in support of its mission, vision, values and strategies. This is an entry level (individual contributor) Healthcare Finance position with exposure Planning, Budgeting, and Forecasting. As an integral member of this team, the Senior Decision Support Analyst will be responsible for determining the best and appropriate ways to: compile data for presentation and/or analysis; identify issues, problems or significant aspects of that data; provide a resource and customer service liaison which effectively and efficiently supports decision makers within our department and throughout Rush. The position should understand the strategic priorities of the department and organization and ask questions to clarify that understanding. Also, they should be able to maintain effectiveness when experiencing changes in work responsibilities or environment. The team member should work to effectively manage their time and resources to ensure work is completed efficiently and on time. They should accurately and carefully follow established procedures for completed tasks and persists in efforts to produce quality output. Additionally, the team member should actively identify new opportunities for learning and using newly gained knowledge on the job. Finally, the position should model the I CARE values by taking actions, making decisions and shaping priorities consistent with the I CARE standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
Preferred Job Qualifications:
Responsibilities:
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Patient Access-Pre-Visit
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service to both our patient population and internal as well as external clients. Perform financial counseling duties to assist patients/responsible parties in identifying payment sources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma or Equivalent
• Two years’ previous experience in a medial healthcare environment
• Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment.
• Working knowledge of creating and maintaining spreadsheet based reports.
Preferred Job Qualifications:
• Bilingual proficiency.
Responsibilities:
1. Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure.
2. Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions.
3. Make patient payment arrangements.
4. Investigate additional payment sources.
5. Accept payments.
6. Serve as customer service resource for walk-in patients in hospital lobby/patient registration area.
7. Handle customer service phone calls (pertaining only to prospective services and in-house patients).
8. Provide price estimates to patients, physician offices and ancillary departments.
9. Complete cross training to be a Registration Specialist.
10. Complete daily and weekly volume/productivity management reporting.
11. Participate in/assist with quality management process(es).
12. 100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the "Bill Hold" period.
13. 90% of Customer Service phone are remedied at the time the call is received.
14. Supervisor/Manager reviews work queue of accounts and various reports.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Int Med Hematology-OncologyPBC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Sign-On Bonus: $3,000
Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Pediatrics General - Clinic
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1520 W Harrison St, Chicago, Illinois 60607
Business Unit: RUSH MD Anderson Cancer Center
Department: Cancer Center - Genitourinary (GU)
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Shift: 7:00 AM to 5:30 PM
Work Schedule: 10-Hour Shifts - Monday to Friday
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $84,760.00 - $151,715.20 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Oncology Nurse Navigator 2 is a registered nurse (RN) who works with physician practices and multi-disciplinary teams to promote the effective utilization of services and coordination of care for patients within the Cancer Center service line. The Oncology Nurse Navigator 2 contributes to the assessment of patients' psychosocial, financial and clinical needs throughout the continuum of care ensuring high quality care while supporting quality metrics of the Cancer Center and Rush University Medical Center The Oncology Nurse Navigator 2 functions as a liaison between patients, physician practices, the hospital, and the community performing functions that meet the core competencies of oncology navigation; Care Coordination, Communication, Education, and Professional Role/Care as well as the domains of the Profession Practice Model; Relationships and Caring, Evidence Based Practice, Technical Expertise, Critical Thinking and Leadership. The Oncology Nurse Navigator 2 care may be focused in medical oncology, hematology, stem cell transplant, gyne-oncology, surgery, radiation oncology, cancer screening or supporting multi-disciplinary clinics. This RN exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Requirements:
•Current State of Illinois Registered Nurse licensure required
•At least one year of nursing experience.
•Earned nursing degree of baccalaureate level of education or higher.
•Oncology nursing experience preferred
•Oncology nursing certification preferred
Physical Demands:
•Ability to travel throughout the Medical Center and some roles may require travel to other sites of care.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Relationships and Caring1. Establishes a caring therapeutic relationship with patients and families
utilizing effective communication while managing a defined patient
caseload.
2. Assesses patients for social determinants of health; utilizing findings to
develop a plan of care and mutual goal setting.
3. Serves as liaison for the patient, becoming an expert on the patient
and their needs throughout the trajectory of their care from
diagnosis to end of life or survivorship
4. Advocates for patient and their families to ensure timely access to treatment and equal access to health care
5. Collaborates with all members of the health care team in a positive, professional manner to ensure coordination of patient care.
6. Serves as a reference regarding clinical trials and coordinates care with
The clinical trial office
7. Provides psycho-social support and Facilitates referrals and transitions of
care ensuring effective utilization of internal and community resources
Evidence-Based Practice
1. Provides symptom managements utilizing guidelines/evidence based practice from oncology resources in collaboration with providers
2.Performs role utilizing EBP within specialty established by nationally recognized oncology nursing associations, cancer societies and networks as well as published research and quality documents.
Technical Expertise1. Responds to patient questions and needs via various technology: “My Chart,” staff messages, telephone contact, etc.
2.Coordinates/Schedules admissions, surgeries, laboratory testing, radiographic exam, and infusion.
3.Performs basic administrative tasks related to role
4.Establishes plan for venous access via assessment of peripheral veins.
5.Performs nursing procedures per policy.
6.Assists providers with procedures utilizing appropriate technique.
7.Assesses patient and family learning style to provide ongoing education regarding diagnosis, staging, treatment, side effects and self-care.
8.Provides detailed documentation in the electronic medical record to support assessment and interventions
Critical Thinking1. Reviews medical records to ensure completeness as applicable for patient
diagnosis and staging. Requests additional medical records as needed
2.Ensures new patients are scheduled for appropriate providers based upon
assessment of patient and collaborates to alter plan as needed
3.Assesses patients in person or remotely to evaluate current status and needs
4.Provides telephone triage as defined by guidelines and in collaboration with provider coordinating care with infusion room, home health, urgent care or emergency department as required
5.Recognizes changes in patient status and responds in a timely manner to optimize patient outcomes
6.Prioritizes complex patient care based upon knowledge and clinical experience.
7.Assesses patient compliance with treatment plan
Leadership1. Demonstrates accountability for professional practice, continuing education
and progress toward achievement of goals
3.Establishes and maintains expertise regarding disease, staging, current treatment options and management of adverse events.
4.Serves as a liaison between practice and referral sources
5.Participates in quality metric initiatives supporting optimal outcomes and value based metrics
6.Assists in patient identification for tumor board, coordinates tumor board and participates in patient presentation and care plan development.
7.Participates in the orientation and education of health care team members
8.Serves as key member of multi-disciplinary team supporting patient cohesiveness, efficiency, and patient focused care.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: S. Loop Multispecialty- Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:45:00 AM - 4:15:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Patient Access
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Capital Projects
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $69.41 - $103.42 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Director of Design & Construction is responsible for overseeing the execution of capital projects across RUSH University System for Health. This role ensures the successful delivery of projects ranging from $5,000 to $500 million and provides leadership in project management, ensuring alignment with strategic priorities, regulatory compliance, and budgetary requirements. The Director plays a key role in managing design and construction activities, fostering collaboration among architects, engineers, contractors, and internal stakeholders.
This role serves as a bridge between high-level strategic planning and day-to-day project execution, ensuring projects meet operational goals while maintaining high standards of quality, safety, and efficiency. The Director leads a team of project managers, supporting process improvement, budget control, and adherence to institutional guidelines.
Other information:
Bachelor’s degree in Architecture, Engineering, Construction Management, or a related field.
10-15 years of progressive leadership experience in healthcare facilities planning & design, project management, construction administration.
Professional licensure (Architect, Engineer) or related industry certifications (i.e. CHFM, PMP, LEED AP).
Proven management / leadership experience, managing project teams, external consultants, and contractors.
Past experience working for a healthcare organization at the manager level or above, preferably academic medical center.
Strong knowledge of healthcare construction regulations, including NFPA, FGI, ADA, and Joint Commission standards.
Ability to develop budgets, manage schedules, and oversee multiple concurrent projects with competing priorities.
Strong problem-solving skills with the ability to anticipate challenges and develop proactive solutions.
Excellent communication and stakeholder management skills, with experience presenting to senior leadership.
Proficiency in project management software, MS Office Suite, and other relevant design and construction tools.
Preferred Job Qualifications:
Master’s Degree in a related field.
Experience in real estate planning, capital budgeting, or alternative project delivery methods.
Physical Demands:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Oversee the design and execution of capital projects ranging in scope and complexity, ensuring compliance with budget, schedule, and quality expectations.
Oversee the allocation of project resources, ensuring alignment with institutional priorities.
Oversee team of project managers and consultants in the design and construction of new projects, renovations, and infrastructure improvements.
Coordinate with architects, engineers, contractors, and regulatory agencies to ensure projects adhere to RUSH’s policies, industry standards, and building codes.
Provide leadership in space planning, capital budgeting, and project delivery strategies to optimize facility performance.
Ensure the integration of patient and staff experience, operational efficiencies, and regulatory requirements into facility design and construction.
Develop and maintain project management policies, procedures, and reporting systems to track project performance, risks, and outcomes.
Act as a key liaison with internal stakeholders, including Facilities Management, Real Estate, Finance, and clinical departments, to align projects with operational needs.
Participate in capital planning and space committee meetings, providing expertise on facility needs and project feasibility.
Oversee construction safety, quality control, and risk management practices across all projects.
Support change management initiatives related to facility upgrades and operational transitions.
Develop and mentor project management staff, ensuring professional development and high performance.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: SBO Enterprise Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
General purpose of the position is to manage the open receivable including, securing reimbursement, guarding the Medical Centers assets, minimizing financial risk, working on behalf of our patient's financial liability. The Financial Services Representative 2 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. This role includes performing re-bills, Debit & Credits, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits as well as notifying denial management of audits. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for governmental payers.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
• Familiar with Nebo's eCare billing editors such as Classic and CMS. Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing and collection processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
Preferred Job Qualifications:
• Prior experience using Epic for hospital billing.
Responsibilities:
1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is collected in accordance to contract allowable payment schedule.
2. Follow up on claims with the appropriate payer for reimbursement.
3. Work directly with various departments to insure the charges are properly credited and / or debited.
4. Develop, manage, and maintain various electronic documents used to manage these projects.
5. Develop and report status of the trend issues weekly.
6. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
8. Monitor Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
9. Work within your team to insure the team has all related job work flows and processes.
10. Monitor system enhancements - Develop and communicate constructive feedback/issue solutions for problems as discovered.
11. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
12. Develop, implement, & monitor system enhancements.
13. Develop and communicate constructive feedback/issue solutions for problems as discovered.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Interventional Prep-Recov Ph I
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (9:00:00 AM - 7:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The TBD performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The TBD duties are of a technical nature requiring specialized training and skills The TBD demonstrates the ability to care for patients of all ages in the clinical setting. The TBD exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Successful completion of the institutional screening examination.
• Demonstrates knowledge of age specific variables and growth and development.
• Demonstrates proficiency in the use of the telephone and patient call system(s).
• Successful completion of PCT course with subsequent demonstration of required competency.
• Ability to solve simple problems and prioritize multiple demands.
• Excellent communication and customer service skills.
• Phlebotomy.
• Demonstrates proficiency in the use of Epic.
• Demonstrates proficiency in the use of the telephone and patient call system(s).
• To problem solve prioritize multiple demands
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work requires lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
•Reports to charge RN or designate for assignment of duties.
•Under the direction of the RN, participates in the implementation of individualized plans of care Assists patients in preparing for procedure as indicated by the patient's individual needs and abilities.
•Obtains patient data and documents accurately in the specific patient's medical record in real time.
•Immediately reports changes in patient condition to the appropriate RN.
•Correctly labels and processes specimens for laboratory analysis.
•Performs EKG.
•Assists with admission, discharge, and transport under the direction of the Registered Nurse, prioritizes workflow. Transports laboratory specimens and patient belongings as required.
•Obtains blood products, supplies and equipment, patient belongings as necessary.
•Rounds assigned areas on a regular basis according to unit protocols.
•Performs point of care testing.
•Provides assistance to staff in all types of procedures, which may include assisting with equipment, assisting with difficult or combative patients and helping to provide emotional support to patients.
•Responds in a timely manner to pick-up and deliver specimen to appropriate areas within the Medical Center. Communicates to responsible RN prior to removing specimen from room.
•Documents movement of specimen within unit protocol.
•Assists nurse with patient positioning and transporting of patients as requested by the nursing staff.
•Demonstrates aseptic technique, when necessary.
•Assists the nurse in the emptying and disposal of fluids related to uncomplicated tubes and drains.
•Documents amounts in the medical record.
•Other duties as assigned.
PATIENT SATISFACTION
•Participates in all patient satisfaction initiatives.
•Assists patients, family members and other visitors proactively at all times.
•Maintains strict confidentiality of all patient information and records.
•Treats patients, visitors and staff with respect and dignity.
INTRAVENOUS LINE INSERTION/PHLEBOTOMY·
•Demonstrates competency to insert peripheral intravenous lines (PIV) and applies dressing in compliance with hospital procedure.
•Demonstrates basic understanding of procedure to be performed ensuring proper placement of PIV line to not interfere with planned procedure.
•Provides instruction/information to patient/significant other concerning placement of IV line/care being provided. Assists in emergency situations as needed.
•Performs phlebotomy as assigned.
•Demonstrates competency in the use of select unit specific monitors, pumps, and other equipment.
MAINTANENCE OF HEMOSTASIS
•Monitors arterial puncture sites on a continuous basis for any signs of unusual bleeding, reports all unexpected bleeding or changes to the site to responsible Registered Nurse.
•Performs appropriate actions as identified in Standard of Care for Arterial Puncture sites (to be developed).
•Recognizes signs of possible hematoma formation.
•Responsible for providing pressure or devices as ordered by Registered Nurse or responsible MD to arterial puncture site.
UNIT RESPONSIBILITIES
•Checks refrigerator/freezer temperatures and documents on appropriate log, notify nursing management of any temperature discrepancies.
•Notify MCE when defrosting of refrigerators is needed (notify Operating Room Education and Quality Coordinator. Notify Charge Nurse of any environmental or safety hazard, which are unresolved and additional assistance, is needed. Monitor procedural areas for clutter, hallway obstructions and misplaced equipment and supplies.
•Pick-up and deliver required items as requested.
•Responsible for the maintaining inventory, restocking supplies with supply Chain staff and identifying items needed for reorder.
•Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine. Independently orders, organizes, and restocks assigned areas according to unit specifications.
•Maintains emergency supplies.
•Maintains a safe patient environment.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RAB Retail Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.
Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Rush River N. - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $50.39 - $90.20 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The nurse manager is professional registered nurse who is responsible for the coordination of clinical care for patients treated. Responsible for the management of the nursing staff and clinical support staff in an ambulatory care setting. The nurse manager facilitates the growth and maintenance of the clinical program in direct collaboration with the Medical Director(s). The manager also is responsible for providing regulatory and quality oversight to the staff as well as participation in division initiatives under the direction of the Director of Nursing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor's degree in nursing.
• Current Illinois licensure as a registered nurse.
• National nursing certification required within one year of hire.
• Minimum five years’ experience in clinical area.
• Excellent communication and interpersonal skills.
• Basic computer skills.
Preferred Job Qualifications:
• Master’s degree in nursing.
• Previous management/supervisory experience.
• Epic/EMR experience.
Responsibilities:
1.Responsible for the management of the clinical nursing staff and other clinical support staff.
2.Assists the Section Directors, division, and RUMG management group in the implementation of program development initiatives.
3.Assists Director of Nursing in the implementation of division/RUMG initiatives, regulatory standards, and quality improvement efforts.
4.Provides direct supervision for the nursing staff and other clinical support staff.
5.Responsible for overseeing staff performance evaluations, vacation requests and time and attendance issues.
6.Responsible for maintenance of standards of care mandated by regulatory agencies.
7.Participates in policy and procedure development and review for clinical activities.
8.Responsible for participation in recruitment efforts, interviewing, and hiring of nursing personnel and clinical support staff.
9.Responsible for orientation of new staff and annual competencies; mandatory and site specific.
10.Coordinates nursing and support staff schedules ensuring adequate coverage of required activities.
11.Participates in the Continuous quality improvement process within clinic, RUMG and and Rush University Medical Center.
12.Fosters a climate that encourages positive staff morale, motivation, and commitment.
13.Applies interpersonal communication skills to maintain an open network of communication among staff members and other health care professionals.
14.Provides direct patient care to patients as outlined in the RUMG job description for RN- Infusion Nurse and RN Clinical Coordinator, supporting nursing staff as needed.
15.Assists with implementation of clinical trials in the clinical setting, as applicable.
16.Collaborates with research and division staff to coordinate research efforts in the clinical setting.
17.Assists with the evaluation of the impact of new studies to clinical setting and provides leadership to implementation.
18.Ensures clinical staff education of necessary research compliance issues and aides in oversight of compliance.
19.Interprets research studies and findings to nursing personnel, house-staff, and other applicable personnel.
20.Monitors patient outcomes in accordance with defined standards of patient care.
21.Utilizes internal and external resources and systems to effectively meet patient and family needs.
22.Ensures continuity of care between inpatient and outpatient settings.
23.Facilitates care of patients throughout the Rush system utilizing interdepartmental collaboration.
24.Identifies issues impacting quality and cost effective care and communicates information through appropriate channels.
25.Oversees quality improvement and regulatory requirements.
26.Provides consultation to nurses and physicians
27.Serves as a resource to outpatient staff in areas of expertise.
28.Participates in educational programs and counseling for patients, families, and health care team members as
29.Provides educational opportunities for nursing staff to maintain safe practice and growth opportunities.
30.Assumes responsibility for maintaining competence in own professional practice and maintenance of required credentials.
31.Maintains the standards and educational requirements specific to the position through continuing education.
32.Maintains and updates knowledge and skills based on current health care practice and research.
33.Updates knowledge of current developments in patient care management, health care legislature, and hospital/community resources.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Fincl Planning-Decision Suppt
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $79,081 - $100,838 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Department of Financial Planning and Decision Support is a collaborative, data driven team who, through the use of technology, facilitates decision making throughout Rush in support of its mission, vision, values and strategies. This is an entry level (individual contributor) Healthcare Finance position with exposure Planning, Budgeting, and Forecasting. As an integral member of this team, the Senior Decision Support Analyst will be responsible for determining the best and appropriate ways to: compile data for presentation and/or analysis; identify issues, problems or significant aspects of that data; provide a resource and customer service liaison which effectively and efficiently supports decision makers within our department and throughout Rush. The position should understand the strategic priorities of the department and organization and ask questions to clarify that understanding. Also, they should be able to maintain effectiveness when experiencing changes in work responsibilities or environment. The team member should work to effectively manage their time and resources to ensure work is completed efficiently and on time. They should accurately and carefully follow established procedures for completed tasks and persists in efforts to produce quality output. Additionally, the team member should actively identify new opportunities for learning and using newly gained knowledge on the job. Finally, the position should model the I CARE values by taking actions, making decisions and shaping priorities consistent with the I CARE standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
Preferred Job Qualifications:
Responsibilities:
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Patient Access-Pre-Visit
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service to both our patient population and internal as well as external clients. Perform financial counseling duties to assist patients/responsible parties in identifying payment sources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma or Equivalent
• Two years’ previous experience in a medial healthcare environment
• Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment.
• Working knowledge of creating and maintaining spreadsheet based reports.
Preferred Job Qualifications:
• Bilingual proficiency.
Responsibilities:
1. Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure.
2. Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions.
3. Make patient payment arrangements.
4. Investigate additional payment sources.
5. Accept payments.
6. Serve as customer service resource for walk-in patients in hospital lobby/patient registration area.
7. Handle customer service phone calls (pertaining only to prospective services and in-house patients).
8. Provide price estimates to patients, physician offices and ancillary departments.
9. Complete cross training to be a Registration Specialist.
10. Complete daily and weekly volume/productivity management reporting.
11. Participate in/assist with quality management process(es).
12. 100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the "Bill Hold" period.
13. 90% of Customer Service phone are remedied at the time the call is received.
14. Supervisor/Manager reviews work queue of accounts and various reports.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Int Med Hematology-OncologyPBC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Sign-On Bonus: $3,000
Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Pediatrics General - Clinic
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1520 W Harrison St, Chicago, Illinois 60607
Business Unit: RUSH MD Anderson Cancer Center
Department: Cancer Center - Genitourinary (GU)
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Shift: 7:00 AM to 5:30 PM
Work Schedule: 10-Hour Shifts - Monday to Friday
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $84,760.00 - $151,715.20 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Oncology Nurse Navigator 2 is a registered nurse (RN) who works with physician practices and multi-disciplinary teams to promote the effective utilization of services and coordination of care for patients within the Cancer Center service line. The Oncology Nurse Navigator 2 contributes to the assessment of patients' psychosocial, financial and clinical needs throughout the continuum of care ensuring high quality care while supporting quality metrics of the Cancer Center and Rush University Medical Center The Oncology Nurse Navigator 2 functions as a liaison between patients, physician practices, the hospital, and the community performing functions that meet the core competencies of oncology navigation; Care Coordination, Communication, Education, and Professional Role/Care as well as the domains of the Profession Practice Model; Relationships and Caring, Evidence Based Practice, Technical Expertise, Critical Thinking and Leadership. The Oncology Nurse Navigator 2 care may be focused in medical oncology, hematology, stem cell transplant, gyne-oncology, surgery, radiation oncology, cancer screening or supporting multi-disciplinary clinics. This RN exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Requirements:
•Current State of Illinois Registered Nurse licensure required
•At least one year of nursing experience.
•Earned nursing degree of baccalaureate level of education or higher.
•Oncology nursing experience preferred
•Oncology nursing certification preferred
Physical Demands:
•Ability to travel throughout the Medical Center and some roles may require travel to other sites of care.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Relationships and Caring1. Establishes a caring therapeutic relationship with patients and families
utilizing effective communication while managing a defined patient
caseload.
2. Assesses patients for social determinants of health; utilizing findings to
develop a plan of care and mutual goal setting.
3. Serves as liaison for the patient, becoming an expert on the patient
and their needs throughout the trajectory of their care from
diagnosis to end of life or survivorship
4. Advocates for patient and their families to ensure timely access to treatment and equal access to health care
5. Collaborates with all members of the health care team in a positive, professional manner to ensure coordination of patient care.
6. Serves as a reference regarding clinical trials and coordinates care with
The clinical trial office
7. Provides psycho-social support and Facilitates referrals and transitions of
care ensuring effective utilization of internal and community resources
Evidence-Based Practice
1. Provides symptom managements utilizing guidelines/evidence based practice from oncology resources in collaboration with providers
2.Performs role utilizing EBP within specialty established by nationally recognized oncology nursing associations, cancer societies and networks as well as published research and quality documents.
Technical Expertise1. Responds to patient questions and needs via various technology: “My Chart,” staff messages, telephone contact, etc.
2.Coordinates/Schedules admissions, surgeries, laboratory testing, radiographic exam, and infusion.
3.Performs basic administrative tasks related to role
4.Establishes plan for venous access via assessment of peripheral veins.
5.Performs nursing procedures per policy.
6.Assists providers with procedures utilizing appropriate technique.
7.Assesses patient and family learning style to provide ongoing education regarding diagnosis, staging, treatment, side effects and self-care.
8.Provides detailed documentation in the electronic medical record to support assessment and interventions
Critical Thinking1. Reviews medical records to ensure completeness as applicable for patient
diagnosis and staging. Requests additional medical records as needed
2.Ensures new patients are scheduled for appropriate providers based upon
assessment of patient and collaborates to alter plan as needed
3.Assesses patients in person or remotely to evaluate current status and needs
4.Provides telephone triage as defined by guidelines and in collaboration with provider coordinating care with infusion room, home health, urgent care or emergency department as required
5.Recognizes changes in patient status and responds in a timely manner to optimize patient outcomes
6.Prioritizes complex patient care based upon knowledge and clinical experience.
7.Assesses patient compliance with treatment plan
Leadership1. Demonstrates accountability for professional practice, continuing education
and progress toward achievement of goals
3.Establishes and maintains expertise regarding disease, staging, current treatment options and management of adverse events.
4.Serves as a liaison between practice and referral sources
5.Participates in quality metric initiatives supporting optimal outcomes and value based metrics
6.Assists in patient identification for tumor board, coordinates tumor board and participates in patient presentation and care plan development.
7.Participates in the orientation and education of health care team members
8.Serves as key member of multi-disciplinary team supporting patient cohesiveness, efficiency, and patient focused care.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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