Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: IM Hem-Onc RUMC - Of

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Outpatient Hematology Lead Advanced Practice Provider

Rush University Medical Center

Chicago, IL

Rush University System for Health, a national leader in outstanding patient care, education, research, community partnerships and empowering a new generation of health care providers, invites applications for the position of Outpatient Hematology Lead Advanced Practice Provider, with RUSH MD Anderson Cancer Center at Rush University Medical Center.

Rush University System for Health and The University of Texas MD Anderson Cancer Center have partnered to create RUSH MD Anderson Cancer Center. The partnership represents advanced clinical and operational integration in the delivery of cancer care, providing Rush patients greater access to cancer treatments and research considered among the best in the world.

Department/division specs:

• Nine outpatient Hematology APP direct reports
• Work alongside six Hematologists
• Rush is ranked #29 by US News & World Report for Cancer care

Duties & Responsibilities:

• Monday-Friday
• Four, 10-hour shifts/week
• 90% clinical, 10% administrative
• Report directly to the Cancer Service Line APP Manager
• 100% outpatient

Preferred Qualifications:

· Candidates must have a minimum of three years of Advanced Practice Provider experience in Hematology or other cancer-related specialty.

Position Requirements:

Nurse Practitioner:

• Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position
• Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)
• CPR, ACLS, and PALS certifications

Physician Assistant:

• Current licensure from the State of Illinois as a Physician Assistant/Associate or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Successful completion of an accredited Physician Assistant/Associate Program
• Current certification from National Commission on Certification of Physician Assistants

• CPR, ACLS, and PALS certifications

The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $151,000 - $202,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Department of Internal Medicine, Division of Cardiology, Section of Electrophysiology 

Electrophysiology Advanced Practice Provider

Rush Heart & Vascular

Chicago, IL

Rush Heart & Vascular, part of the Rush University System for Health, invites applications for the position of Electrophysiology (EP) Advanced Practice Provider to join our growing EP team in downtown Chicago.

Position Highlights:

· Rush Heart & Vascular’s downtown Chicago practice is based at Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges.

· Join a highly collaborative Electrophysiology program comprised of 6 electrophysiologists and a dedicated team of 4 Advanced Practice Providers supporting a dynamic and expanding service line.

· Work alongside a multidisciplinary cardiovascular team across multiple practice locations, including Rush University Medical Center, Rush Oak Park Hospital, South Loop, River North, Oak Brook, and Northwest Indiana.

· Participate in the continued growth and expansion of the outpatient and inpatient Electrophysiology APP service.

 Responsibilities:

· This position is primarily based at Rush’s downtown Chicago campus and follows a Monday-Friday four 10-hour shift schedule. No weekends, holidays, or call responsibilities.

· Management of inpatient electrophysiology patients, including overnight EP admissions and post-procedural care.

· Care coordination and monitoring for same-day discharge of post-ablation patients.

· Evaluation and management of device-related admissions and electrophysiology consults.

· Management of outpatient electrophysiology patients, including hospital follow ups.

· Collaborate closely with electrophysiologists, cardiology teams, nursing staff, and ancillary support services to deliver high-quality, patient-centered care.

· Assist with care transitions, patient education, and coordination of follow-up care across the health system.

· Opportunity to participate in quality improvement initiatives, program development, and multidisciplinary cardiovascular care efforts.

Qualifications:

· APRN candidates will require Acute Care Certification.

· Prior cardiology and/or electrophysiology experience strongly preferred.

· Strong clinical judgment, communication skills, and ability to thrive in a collaborative academic healthcare environment.

· Commitment to excellence in patient care, teamwork, and continuous learning.

Position Requirements:

Nurse Practitioner:

• Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position
• Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)
• CPR, ACLS, and PALS certifications

Physician Assistant:

• Current licensure from the State of Illinois as a Physician Assistant/Associate or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Successful completion of an accredited Physician Assistant/Associate Program
• Current certification from National Commission on Certification of Physician Assistants

• CPR, ACLS, and PALS certifications

The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $128,000 - $192,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pediatric Infectious Diseases Physician -- Clinical Faculty

Rush University Medical Center

Chicago, IL

The Department of Pediatrics, Division of Pediatric Infectious Diseases at Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, is seeking a part-time BC/BE Pediatric Infectious Diseases Physician to join their faculty at Rush's downtown campus in Chicago, IL.

The Division of Pediatric Infectious Diseases at Rush provides comprehensive consultative and continuity care for infants, children and adolescents with routine and complex infections at Rush University Medical Center. The Division supports a robust antimicrobial stewardship program and works closely with the hospital Infection Control team.

This dynamic role offers the opportunity to join a small but impactful team in expanding patient access to expert infectious diseases care throughout the Chicagoland region, offering advanced care for all types of infections including congenital infections, opportunistic infections, and immunocompromised patients including those with HIV and malignancies.

Position Details

● Provide direct patient care for routine and complex infectious diseases conditions in both inpatient and outpatient pediatric settings at 0.5 FTE (part-time)

● Support the pediatric Infection Control team and serve as a liaison to local public health entities

● Teach and mentor medical students and residents in pediatric infectious diseases medicine via the patient care experience

● Participate in departmental academic inquiry/didactic sessions including lectures and case conferences

● Substantial opportunities for research support and collaborations with multiple service lines available

● Eligible for faculty appointment at Rush Medical College at the level commensurate with experience and accomplishments

● Perfect opportunity for academically-focused physicians ready to make their mark and build something extraordinary in pediatric infectious diseases

Qualifications

● Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) required

● Eligible to be licensed to practice Medicine in the state of Illinois required

● Completion of an accredited Pediatric Infectious Diseases fellowship program

● Board Certified or Board Eligible in Pediatric Infectious Diseases

● Willing and able to travel between clinical locations to serve our growing patient population

Rush University System for Health (RUSH) is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range

Assistant Professor – Associate Professor: $192,000 - $260,000

Assistant Professor – Professor: $192,000 - $300,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $80.90 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacist may fill the role of a number of different positions in the department. The Pharmacist may work in central operations, or in a satellite. He/she may work a day, evening, or overnight shifts. The shift the Pharmacist works will reflect the training and skill set that the pharmacist has. Operations role: The scope shall include operational responsibility for order verification, IV therapy, total parenteral nutrition, automated dispensing cabinets (ADC), oral drug compounding/repackaging, dispensing and delivery of medications. Assessment of current IV clean rooms with USP 797 regulations including necessary staff education will also be a focus. Central Pharmacy/Satellite role: Reviewing and verifying medication orders in Epic for accuracy and safety. This role will respond to questions from nursing and physicians about missing doses and medication questions (dosing, appropriateness in therapy, formulary, etc). DoseEdge order review and approval. Appropriate phone etiquette and multi-tasking is vitally important in this role. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• One year of hospital pharmacy experience.
• Strong analytical, problem-solving, written communication and interpersonal skills.
• Must be flexible with work schedule.
• Dependable attendance and job performance.
• Licensed or license-eligible in the State of Illinois.

Responsibilities:
1.Understanding workflows within the central pharmacy with regards to Pyxis and patient specific order filling in order to check orders coming out of the carousel and and IV room, as well as those prepared by technicians.
2.Knowledge of USP 797 clean rooms and workflow in IV rooms in the central pharmacy for order checking, including TPN preparation when necessary.
3.Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
4.Clarifies physicians' orders, when necessary, through direct and timely contact with prescriber or designated practitioner.
5.Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
6.Documentation of clinical interventions.
7.Uphold departmental, and institutional, policy as appropriate.
8.Understand the operations of the Central Pharmacy and Tower pharmacies, and assist with the staffing the area when needed.
9.Act in a backup role for technician lead to address technician sick calls in reassigning shift changes.
10.Assist with other departmental quality initiatives which may arise during the time of service in the department.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Specialty Drug Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical resource coordinator 1 (CRC 1) applies a collaborative approach in working with Pharmacists, patients, , community providers, payers and internal/external agencies to provide case management support services related to effective utilization of services and transition planning for adult, geriatric, neonate, pediatric and adolescent patients. CRC1 activities and processes include patient interviews, screenings, referrals, follow-up calls, discharge planning, payer certification, denial avoidance and customer satisfaction. CRC services may be coordinated centrally through department or assigned by unit, physician practice or service line. Responsibilities for specific liaison roles may vary depending upon assignment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:

• Valid State of Illinois Pharmacy Technician license required
• High School diploma and minimum 1 to 2 years’ experience required.
• Demonstrated knowledge and/or experience with hospital -related service functions such as patient interviews, discharge planning/social service basic assessment and referral processes, community resources, finance and payer communication processes and information systems.
• Maintains CE hours required to retain CPhT certification. Obtain certification within 1 year of starting if not certified prior to starting

Responsibilities:

• In conjunction with a pharmacy team, manages a patient caseload, serves as resource, sets priorities and completes assigned medication access tasks.
• Facilitates collaboration with specialty pharmacy team/department to prioritize tasks, ensuring department support needs are met.
• Conducts insurance benefits investigations for patients and completes prior authorization requests for specialty medications when required by insurance.
• Models ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs.
• Facilitates effective, efficient communication and problem solving with internal and external customers. Uses clinical software to document activities and track performance outcomes.
• Seeks continuing education opportunities, completes required in-services and maintains professional growth by attending various department, institutional and external meetings, seminars and workshops.
• Applies performance improvement strategies to promote continuous process improvement.
• Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
• Performs activities in support of patient flow that may include patient placement activities.
• Ability to assume other related responsibilities as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Food And Nutr Srvcs-Patient

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (5:30:00 AM - 9:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Supervises daily foodservice operations to ensure that goals and standards of unit/department are met. Ensures compliance with all applicable regulatory agencies, department quality monitors and targets and corporate and departmental policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Associate Degree in Food Service or a high school diploma.
•minimum of three years of experience in a supervisory capacity in foodservice operations (retail, business, and healthcare).
•Illinois Department of Public Health and City of Chicago Sanitation Certification required within six months of hire.
•Competent in preparation of spreadsheets, databases, and word processing.
•Ability to supervise multiple employees performing multiple tasks Self-directed.
•Strong interpersonal skills, organization skills and problem-solving ability.
•Demonstrated experience with conflict resolution.
•Aware of daily department operations and able to identify unusual situations that arise.
•Manage stress effectively.
Preferred Job Qualifications:
•Experience as a Sous/Executive Sous Chef preferred.
Physical Demands:
•Ability to exert 25 pounds of effort to push or pull a cart.
•Ability to lift and carry 40 pounds minimum, stooping, kneeling, reaching, sufficient dexterity to operate kitchen utensils and computer keyboard.
•Able to communicate using a variety of audio-technology.
•Able to spend 50% of time sitting, 50% of time standing or walking.
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Implements menus, recipes, and service concepts for unit.
2.Supervises daily food production or service operations as assigned.
3.Ensures that service standards for aesthetic presentation and safety of food are met.
4.Utilizes CBORD and computerized systems to manage data.
5.Supervises foodservice employees. This includes orientation and training, employee counseling and disciplinary action.
6.Provides input into employee's annual performance appraisal.
7.Adjusts daily staffing to ensure appropriate personnel to complete all duties required by the unit.
8.Performs food and supply ordering functions as assigned.
9.Monitors time and attendance system for payroll.
10.Consults with Unit Manager/Assistant Manager regarding human resource issues (i.e. disciplinary actions and performance appraisals).
11.Meets customer and corporate foodservice related satisfaction standards.
12.Performs unit quality control measures, identifies problems or deficiencies, assist in development of and implements corrective action.
13.Ensures compliance with all regulatory agency standards and all departmental and organizational policies and procedures.
14.Ensures compliance with all departmental requirements for in-service training, employee orientation and training, and timely submission of department reports.
15.Assists unit manager, assistant manager to ensure that department goals are accomplished.
16.Orients/works with dietetic interns, as assigned.
17.Completes department projects, as assigned.
18.Conduct employee meetings, as assigned.
19.Attends and contributes to department meetings.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Financial Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under general supervision, The Associate financial Specialist must gather financial information, analyze the information, and use that information to provide recommendations for improving processes and services. The position will have an active role in monthly reporting and analysis. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•High school diploma required; bachelor’s degree in business, finance or related discipline strongly preferred
•Three years of experience, with two years of experience in healthcare revenue cycle related activities or the equivalent combination of education, training and experience where the required knowledge, skills and abilities have been acquired.
•Excellent communication and customer service skills
•Proficient in MS Word, Excel and Epic
•Epic experience desirable
•Excellent time management and organizational ability.
•Demonstrate ability to work independently and manage duties.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Support financial and operational activities within the department.
•Report on and analyze payment variances, identify payment variance trends; make recommendations on changes to workflows to reduce payment variances
•Review weekly financial reports for accounts receivables trending, payment variance trending, and other financial metrics requested by management.
•Review daily payment variance and follow-up work queues for trends and at risk accounts, submit weekly summary report to management
•Responsible for reviewing, escalating and tracking accounts escalated to payer for resolution.
•Responsible for the payer ticketing process at various stages of the escalation process and facilitate resolution of discrepancies caused by Epic contract build and/or payer behavior.
•Support functions of payment variance follow-up process, as needed
•Conduct special projects as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Obstetrics and Gynec

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign On Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Occupational Therapy- Acute

Work Type: Restricted Part Time (Total FTE. 10)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $55.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for all aspects of occupational therapy service delivery including evaluation, intervention planning, implementation, and reviewing outcome evaluation. The Occupational Therapist (OT) is an active participant in the interdisciplinary team. The OT meets the requirements of all internal and external regulatory bodies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Initial Certification by NBCOT as an OTR
•Meets all state regulatory requirements
•Graduate of an accredited ACOTE OT Program.
•Basic computer skills.
Physical Demands:
•Must be able to lift, carry, and move items up to 20 pounds.
•Must be able to stand, walk, lift, and push while assisting with patient care.

Responsibilities:
1. Directs the evaluation process including determining the need for services, defining problems within the domain of OT, determine goals, and establishes treatment priorities.
2. Interprets the information provided by the Occupational Therapy Assistant (OTA) and integrates the information into the evaluation as appropriate.
3. Develops the intervention plan in collaboration with all team members.
4. Implements the intervention plan.
5. Determines the need to modify, continue or discontinue services.
6. Selects implements and makes modifications to therapeutic activities and interventions that are consistent with competency levels and client goals and their social-cultural context.
7. Delegates responsibilities to COTA within guidelines of RUMC.
8. Maintains departmental productivity standards.
9. Demonstrates ability to safely lift and/or move therapy equipment.
10. Demonstrates ability to maintain patient safety.
11. Demonstrates the ICARE values with patients, colleagues, and interdisciplinary team members.
12. Adheres to policies and procedures.
13. Maintains accurate and timely patient documentation.
14. Participates in continuous quality improvement processes and program evaluation.
15. Supervises OT practicum, level I and level II OT students and other students as directed.
16. Provides proof of completed documents related to health and education requirements.
17. Identifies and pursues own professional growth and development.
18. Functions according to the AOTA Code of Ethics and standards of the profession.
19. Supports the practice of practitioner-teacher-investigator model by teaching and following evidenced based practice.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Department: Philanthropy

Work Type: Full Time

Work Schedule: 8 Hr (8:30 AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Associate Director, Strategic Development Communications is responsible for planning, writing and executing original proposals at the $100,000-$1 million level and other deliverables that contribute to high-priority donor cultivation, solicitation and stewardship. While this role does not maintain a donor portfolio, the Associate Director works closely with frontline fundraisers, leveraging writing and organizational skills to help build relationships and secure gifts. The Associate Director also will work directly with clinical and academic faculty and staff throughout Rush University Medical Center and Rush University to define and articulate philanthropic opportunities and report on the impact of donors’ support. Reporting to the Director, Strategic Development Communications, the Associate Director is an integral role on the Office of Philanthropy’s Strategic Development Communications team, which develops and articulates messaging for Rush’s current philanthropic campaign; defines and cultivates the campaign’s menu of philanthropic opportunities; drafts proposals, impact reports and cultivation materials for donors; and provides writing and editorial support as needed. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor’s degree required, preferably in journalism, communications, marketing, English or a related field, or with communications experience in a related subject such as public health or medicine.
•A minimum of five years’ experience writing in healthcare, science and/or higher education, with philanthropy experience preferred.
•Exceptional writing and storytelling skills required, including the ability to articulate Rush’s mission and the campaign vision to a variety of constituencies with poise and diplomacy.
•Experience or familiarity with developing human-centered messages that emphasize real-world impact and meaning.
•Professional demeanor.
•Strong analytical and interviewing skills. Curiosity about healthcare and the biomedical sciences. Proven ability to master and then convey complex concepts, synthesizing information from multiple sources to produce original persuasive prose for general audiences.
•Broad experience working collaboratively on communication-related deliverables; welcomes constructive feedback and strives for continuous improvement.
•A track record of shepherding multiple projects with overlapping deadlines from inception to delivery.
•Poise in interacting with and eliciting information from clinicians, researchers, administrators and senior leaders.
•Familiarity with Associated Press style.
•Demonstrates a global perspective, crafting communications that resonate across cultures and contexts.
•Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint required; willingness to learn new technology preferred.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Serve as primary author and project manager for assigned donor proposals, working in collaboration with frontline fundraisers who manage prospect relationships.
2.Craft original prose that inspires, builds trust and imparts a sense of urgency, answering the questions “why Rush?” and “why now?”
3.Assimilate information in a variety of forms to articulate the case for support and communicate complex concepts in easy-to-grasp messaging.
4.Strategically and creatively utilize the Philanthropy Communications library of content to repurpose and build upon existing materials as appropriate.
5.Set and monitor timelines for project deliverables and stakeholder review/approval; mobilize colleagues from across the institution to meet established deadlines.
6.Assure that all elements of each proposal — narrative, budget, supporting information — are complete, accurate, tailored to the prospective donor’s philanthropic interests and goals, and reinforce consistent messages.
7.In close partnership with the Director, Strategic Communications, serve as a subject matter expert for select clinical and/or academic programs.
8.Keep abreast of institutional facts, figures and news, and of relevant themes and trends in health care.
9.As assigned, create and update stewardship reports, campaign materials, presentations, toolkits and one-pagers, and other philanthropy content.
10.Partner with Philanthropy Communications colleagues to produce content about high-impact funding priorities and the impact of philanthropy that can be shared online, via social media and multimedia platforms, etc.
11.Act as a liaison to fundraising teams and to Rush’s central Office of Marketing and Communications, drawing from and contributing to the department’s shared library of content. Develop, pilot and implement tools to improve all processes listed within this job description.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.