Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Food And Nutr Srvcs-Patient
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (9:00:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Supervises daily foodservice operations to ensure that goals and standards of unit/department are met. Ensures compliance with all applicable regulatory agencies, department quality monitors and targets and corporate and departmental policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Associate Degree in Food Service or a high school diploma.
•minimum of three years of experience in a supervisory capacity in foodservice operations (retail, business, and healthcare).
•Illinois Department of Public Health and City of Chicago Sanitation Certification required within six months of hire.
•Competent in preparation of spreadsheets, databases, and word processing.
•Ability to supervise multiple employees performing multiple tasks Self-directed.
•Strong interpersonal skills, organization skills and problem-solving ability.
•Demonstrated experience with conflict resolution.
•Aware of daily department operations and able to identify unusual situations that arise.
•Manage stress effectively.
Preferred Job Qualifications:
•Experience as a Sous/Executive Sous Chef preferred.
Physical Demands:
•Ability to exert 25 pounds of effort to push or pull a cart.
•Ability to lift and carry 40 pounds minimum, stooping, kneeling, reaching, sufficient dexterity to operate kitchen utensils and computer keyboard.
•Able to communicate using a variety of audio-technology.
•Able to spend 50% of time sitting, 50% of time standing or walking.
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Implements menus, recipes, and service concepts for unit.
2.Supervises daily food production or service operations as assigned.
3.Ensures that service standards for aesthetic presentation and safety of food are met.
4.Utilizes CBORD and computerized systems to manage data.
5.Supervises foodservice employees. This includes orientation and training, employee counseling and disciplinary action.
6.Provides input into employee's annual performance appraisal.
7.Adjusts daily staffing to ensure appropriate personnel to complete all duties required by the unit.
8.Performs food and supply ordering functions as assigned.
9.Monitors time and attendance system for payroll.
10.Consults with Unit Manager/Assistant Manager regarding human resource issues (i.e. disciplinary actions and performance appraisals).
11.Meets customer and corporate foodservice related satisfaction standards.
12.Performs unit quality control measures, identifies problems or deficiencies, assist in development of and implements corrective action.
13.Ensures compliance with all regulatory agency standards and all departmental and organizational policies and procedures.
14.Ensures compliance with all departmental requirements for in-service training, employee orientation and training, and timely submission of department reports.
15.Assists unit manager, assistant manager to ensure that department goals are accomplished.
16.Orients/works with dietetic interns, as assigned.
17.Completes department projects, as assigned.
18.Conduct employee meetings, as assigned.
19.Attends and contributes to department meetings.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Psychiatry Adult - O
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pediatrics-Res Adm
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.48 - $23.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This entry level position in the laboratory research family is responsible for helping basic science and/or clinical (biological) scientists conduct laboratory tests and experiments. Performing basic scientific tests, experiments, and analyses while working under the direction of a Principal Investigator (PI) and more senior lab staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor’s degree in biology, chemistry, or related science.
• 6 months of laboratory experience.
• Familiarity with traditional laboratory instruments and basic knowledge of basic experimental design.
• Knowledge of good laboratory practice, lab health and safety principles.
• Excellent organizational skills and attention to detail.
• Effective interpersonal, oral and written communication skills.
• Ability to multi-task and manage time effectively.
• Proficiency with Microsoft Office.
Responsibilities:
• Assist in collection and processing of clinical and preclinical bio specimens, such as blood, food, and bacteria cultures, for laboratory analysis.
• Set up, maintain, and clean laboratory instruments and equipment, such as microscopes, scales, and test tubes.
• May prepare common buffers and reagents.
• May perform immunohistochemical study using standard methods.
• May run gene expression assays (PCR & qPCR).
• May perform proteomic, immunoblotting and immunoassays when necessary.
• Maintain inventory for experimental specimens and enter study information including methods and results into computer databases.
• Maintain and submit primary and summary documentation of laboratory work to principal investigator of designee.
• Develop sufficient understanding of the underlying theoretical concepts involved in the testing to be able to ascertain problems in the testing or in the research design and immediately discuss them with the PI.
• May periodically be called upon to research or abstract to a limited extent relevant literature about new or known technical procedures or research protocols.
• Assist research staff to conduct basic laboratory tests and procedures for a limited number of ongoing research studies.
• Operate traditional laboratory instruments and automated equipment to conduct experiments.
• Use computer software to collect and analyze experimental data.
• Follow good laboratory safety practices and comply with safety protocols.
• Document work including equipment settings, procedures, and results according to lab protocols.
• Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Medical Records
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position is responsible for continuous monitoring of the coding quality performed by staff both within and external to the Health Information Management Department. Provides educational programs to both physicians and coding personnel to improve coding quality. Prepares various reports for administration and the Compliance Council. Represents Health Information Management and RUMC at forums that are internal and external to the medical center. Maintains a demeanor and appearance appropriate for representation of RUMC. Exemplifies the Rush mission, vision and values, and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High School Diploma or GED
•Coding Certification required, e.g., RHIA, RHIT and/or CCS.
•Three to five years of senior level coding audit experience or five years of coding experience.
•Ability to interpret and analyze electronic medical records, ancillary reports and third party payer guidelines.
•Proficiency in Microsoft Office Applications.
•Excellent verbal and written communication skills.
•Experience with hospital billing systems.
•Ability to communicate effectively with physicians and hospital department leadership.
Preferred Job Qualifications:
•Bachelor's degree in Health Information Technology, Healthcare Administration, Nursing or related field.
•RHIA/RHIT.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Design and perform chart reviews, test appropriateness of billing and documentation.
2.Prepare and present reports of findings with recommendations for corrective action as needed.
3.Identify and prioritize risk issues, working as a team on projects.
4.Monitor the Medical Center's compliance with governmental regulations through the performance of recurring compliance reviews.
5.Research government billing regulations, third party payer guidelines and prospective payment system, ICD-9-CM, CPT/HCPCS coding guidelines.
6.Maintain an understanding of regulatory issues through seminars, training courses and regulatory literature.
7.Assist with the development of the annual departmental work plan.
8.Design and implement individualized documentation and coding improvement activities for physicians and administrators.
9.Act as a resource and an educator on documentation improvement projects.
10.Serve as the internal liaison for Rush University Medical Center for coding and compliance questions and concerns.
11.Facilitate compliance initiatives through education, newsletters and training sessions.
12.Assist in the development, coordination and maintenance of all elements of the Compliance Education Program.
13.Assist in updates to Compliance manuals and websites.
14.Other duties and projects as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: IM Pulmonary-Crit Ca
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Pulmonary Critical Care/Adult ICU (Per diem) Advanced Practice Provider
Rush University Medical Center
Chicago, IL
Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Pulmonary Critical Care/Adult ICU Per diem Advanced Practice Provider.
This provider will join a team of both physicians and APPs that provides 24/7 care to critically ill medical patients at the Rush main campus. APPs will work autonomously and in collaboration with Rush pulmonary/critical care attending physicians and fellows and will be required to perform a number of procedures including central line placements, paracentesis and temporary hemodialysis catheter placements, among other duties.
Department/division specs
Duties & Responsibilities:
·The AICU is a 28-bed unit that is staffed by both medical and surgical ICU teams.
·This position is 100% inpatient.
Preferred Qualifications:
·Applicants with previous Advanced Practice Provider experience in the ICU is required.
·APRN Candidates will require Acute Care Certification.
Position Requirements:
Nurse Practitioner:
Physician Assistant:
The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.
Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.
Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.
Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.
Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.
All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.
Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.
Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.
Compensation: $75/hour
Rush offers exceptional rewards and benefits, learn more at our Rush benefits page(https://www.rush.edu/rush-careers/employee-benefits).
Join Rush and become part of one of the nation’s best healthcare systems.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy Services- Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.
Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy Services- Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.
Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Primary Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Navigator functions as a centralized resource to facilitate patient access. This role assists providers, employees and patients with identifying medical specialists and coordinating care via advanced scheduling of provider consults, ancillary tests, routine and diagnostic procedures, lab testing, basic triage and referral management. The Access Navigator collaborates with practice staff, providers and leaders across the organization to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Five years recent healthcare and customer service experience.
•Three years of demonstrated excellence and mastery of customer service/ front-end patient experience.
•Demonstrated ability and sufficient working knowledge to support Access Center service lines.
•Demonstrated critical and problem-solving skills, experience dealing with demanding situations and the ability to resolve unusual problems. Ability to maintain composure under stressful situations.
•Outstanding customer service skills, communicates well and utilizes excellent listening skills and telephone etiquette.
•Excellent interpersonal skills including tact, discretion and courtesy necessary to interact cordially and effectively at all times and to work cooperatively in a team environment.
•Strong written and verbal skills.
•Organized and has the ability to prioritize and perform multiple duties in an often fast paced environment.
•Must be comfortable with outreach activities in unstructured environment
•Ability to build relationships with internal and external partners.
•Proficiency with MS Word, Excel and Outlook.
•Open-mindedness and willingness to adjust to change.
•Works effectively with minimum supervision.
•Have a flexible schedule for early or late days to accommodate the patient’s needs.
Preferred Job Qualifications:
•Bachelor’s degree preferred.
•Basic working knowledge of the medical center; previous patient coordinator/special services experience.
Responsibilities:
1.Delivers and monitors exceptional level of personal attention and specialized care to all patients referred to RUSH.
2.Answers all telephone calls for multiple queues and schedules, coordinates care or sends messages across all service lines or radiology modalities, utilizing templates and routing clinical inquires to appropriate departments, providers or leaders.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate end to end resolution for the inquiry or issue. Understands when to escalate calls.
4.Establishes relationships with physicians, practice managers and staff and develops strategies to coordinate the patient’s visit and support and improve customer service.
5.Performs outreach to patients, providers and practices via telephone, MyChart, email and or other electronic means in attempt to complete scheduling or care coordination requests.
6.Enhances the reputation of the RUMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
7.Exhibits mastery of specialized RUMG Access Center processes including but, not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
8.Drives and supports the RUMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
9.Assists in verifying billing statements, questions, collections and problems associated with patient accounts.
10.Identifies and promotes other practices or services patient or provider may also need.
11.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUMG Access Center.
12.Understands and becomes a subject matter expert with MyChart \ MyRushApp and open scheduling.
13.Keeps up-to-date on Rush University Medical Center leaders, providers and services.
14.Records daily activity in Access facilitated access database.
15.Daily interaction with RUSH patients, providers and leaders.
16.Assist with all other access center queues as needed.
17.Performs duties in a typical office environment.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1520 W Harrison St, Chicago, Illinois 60607
Business Unit: RUSH MD Anderson Cancer Center
Work Type: Full-Time: 40 Hours per week (1. 0 FTE)
Travel Requirements: This role requires monthly travel to the following locations: Aurora, Bourbonnais, Buffalo Grove, Lisle, Oak Park, Olympia Fields and Park Ridge.
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $113,193 - $202,612 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Clinical Manager, RN, under the leadership of both the Director of Operations and Medical Director, will be responsible for the ongoing clinical and operational functionality of the practice (operations, workflows, quality and patient experience). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor's Degree in Nursing required.
•Current State of Illinois RN licensure required. Current State of IN licensure required for those working in Indiana.
•National nursing certification required within one year of hire.
•Five years healthcare, hospital or patient care delivery experience.
•Displays commitment to delivering superior patient experience.
•Strong communicator with ability to influence provider and staff.
•Ability to identify, troubleshoot and resolve problems in a complex environment.
Preferred Job Qualifications:
•Master's Degree
•Experience in healthcare operations or ambulatory setting.
Responsibilities:
Job Responsibilities:
1.Provides input towards strategic and long term operational planning.
2.Escalates issues that impact strategy to Director.
3.Supports providers in the delivery of exceptional care.
4.Works with the leadership team to monitor and address patient experience feedback.
5.Review, research and resolve practice specific patient complaints and concerns.
6.Understands and supports providers' productivity challenges and implements practices and workflow changes to alleviate them.
7.Operationalizes institution and department change initiatives and implements approved changes at Practice level.
8.Responsible for converting organizational goals into practice specific goals and drives the goal implementation, including policy revisions and Practice specific quality improvement initiatives.
9.Monitors practice level key performance indicators, scorecards, patient feedback, quality results, patient safety goals, environment of care and financial reports to ensure the Practice remains on course to meet or exceed operational goals.
10.Interprets data and understands how to respond to maximize Practice performance.
11.Identify trends, and underlying issues and institutes resolutions.
12.Motivates staff to perform at their highest level and effectively holds staff accountable for delivery of high quality services including patient care, access and satisfaction.
13.Hires strong talent with appropriate competencies and skill mix.
14.Ensures appropriate staffing in all areas including providing staff training, competency development, orientation and recognition.
15.Direct reports include clinical, lead/charge staff and other non-physician staff.
16.Monitors staff and physician satisfaction and makes recommendations to improve work culture as necessary.
17.Maintain regular, two-way communication with staff to support their achievement of strong performance in support of the practice goals, supports their personal developmental goals and concerns and builds an understanding of Rush and the practice.
18.Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence and other regulatory body requirements.
19.Must understand and effectively use EPIC, all systems and software databases to achieve goals.
20.Maintains effective, collaborative working relationships with other RUMG departments and related practices for best practices, workflow, policy and process feedback.
21.Representative on RUMG committees or cross-departmental team to design and implement common standards.
22.Manage availability of resources/supplies.
23.Monitors patterns in purchasing supplies and ensures timely processing of payments and invoices.
24.Serves as a role model whose attitudes and actions support Practice leadership and goals.
25.Acts as a role model and champion for ICARE and employee engagement as well as the patient centered/patient first care model.
26.Keeps up with current development and trends in the area of expertise.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (7:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign on Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: IM Allergy-Immunology-Res Adm
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Job Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)
Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Hospital: Rush University Medical Center
Department: Infection Prevention & Control
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Work Schedule: 8-Hour Shifts - Monday to Friday
On-call coverage one week per month
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $72,571 - $118,102 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Infection Preventionist is responsible for activities related to infection prevention, surveillance and control throughout Rush University Medical Center (RUMC) and Rush University Medical Group (RUMG). This role coordinates investigations of patient, staff or visitor infections and/or suspected exposures and reports to appropriate internal personnel or departments and external agencies. Collaborates with the Manager of Infection Prevention and Control and the Hospital Epidemiologist to reduce the risk of healthcare associated infection and ensure the safety and health of all personnel. The Infection Preventionist exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor’s degree, in science or other health related field
• 2 year Experience in Infection Control
• Certification in Infection Control at hire or within 9 months of hire
• Ability to analyze data and prepare concise reports using software such as Microsoft office or other statistics program.
• Demonstrates the ability to work in complex clinical or administrative systems or programs.
• Excellent communication skills; interacts effectively with others even in difficult situations.
• Skilled in making presentations with PowerPoint or other presentation software.
Preferred Job Qualifications:
• Master’s degree in Public Health or Epidemiology
Physical Demands:
• Able to move throughout the Medical Center and ambulatory care sites.
• Able to lift or carry objects up to 25lbs.
• Use a keyboard to enter or retrieve data.
• Closely examine specimen or images.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
• Project management skills a plus.
Responsibilities:
• Administers the RUMC program to prevent infections in the hospital, ambulatory care sites, university, and research laboratories.
• Develops reduction strategy, assists with implementation and reports findings/outcomes.
• Analyzes data on epidemiologically significant organisms and nosocomial infections.
• Implements the annual Infection Prevention and Control program and plan which includes prioritized risks, goals and review of activities.
• Contributes to the annual review of the Infection Control and Prevention program.
• Reviews policies and procedures from the perspective of infection prevention and control.
• Implements infection prevention and control measures recommended by the Infection Prevention and Control Committee (IPCC), Health Alert Network (HAN) and the department of health.
• Participates in the assessment of new products or equipment for potential risk of spreading infection prior to purchase.
• Consultants and addresses cleaning, disinfection and sterilization practices.
• Conducts infection surveillance activities throughout the medical center and implements a priority-directed methodology for surveillance to minimize potential outbreaks of infectious diseases.
• Inspects patient care environments to detect possible infection hazards.
• Evaluates compliance with medical center infection control policies.
• Communicates with employee health staff to monitor and treat personnel for actual or potential exposure.
• Evaluates new construction or renovation projects and communicates strategies to minimize dust contamination and identifies design decisions that may increase risk of infection.
• Represents Infection Prevention and Control on task forces and committees.
• Investigates clusters of infections, documents the infection, and determines if cluster is beyond an acceptable level.
• Participates in special studies under the direction of the IPCC or the Director, Infection Prevention and Control.
• Advises clinical staff on the appropriate utilization of standard and transmission based precautions.
• Responds to and identifies emerging pathogens and threats in concert with the Hospital Epidemiologist and Section of Infectious Diseases.
• Collaborates with Employee and Corporate Health Services (ECHS) to develop and implement strategies that reduce the risk of infectious disease transmission to healthcare providers.
• Reports on infections and surveillance activities to departments, medical center quality committees, public health agencies and centers for disease control.
• Enters data into the National Healthcare Safety Network (NHSN) and verifies data prior to submission to NHSN.
• Prepares reports on infection prevention and control activities for the IPCC.
• Supports the IPCC as a member and subject matter expert.
• Participates in response to Infectious Disease emergencies at the medical center or in the community.
• Participates in the planning and development of infectious disease related emergency response plans.
• Participates in the post-event evaluation of the event or drill.
• Provides educational program training for volunteers, staff, faculty, and students on infection prevention and management.
• Supports annual organizational initiatives as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Food And Nutr Srvcs-Patient
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (9:00:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Supervises daily foodservice operations to ensure that goals and standards of unit/department are met. Ensures compliance with all applicable regulatory agencies, department quality monitors and targets and corporate and departmental policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Associate Degree in Food Service or a high school diploma.
•minimum of three years of experience in a supervisory capacity in foodservice operations (retail, business, and healthcare).
•Illinois Department of Public Health and City of Chicago Sanitation Certification required within six months of hire.
•Competent in preparation of spreadsheets, databases, and word processing.
•Ability to supervise multiple employees performing multiple tasks Self-directed.
•Strong interpersonal skills, organization skills and problem-solving ability.
•Demonstrated experience with conflict resolution.
•Aware of daily department operations and able to identify unusual situations that arise.
•Manage stress effectively.
Preferred Job Qualifications:
•Experience as a Sous/Executive Sous Chef preferred.
Physical Demands:
•Ability to exert 25 pounds of effort to push or pull a cart.
•Ability to lift and carry 40 pounds minimum, stooping, kneeling, reaching, sufficient dexterity to operate kitchen utensils and computer keyboard.
•Able to communicate using a variety of audio-technology.
•Able to spend 50% of time sitting, 50% of time standing or walking.
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Implements menus, recipes, and service concepts for unit.
2.Supervises daily food production or service operations as assigned.
3.Ensures that service standards for aesthetic presentation and safety of food are met.
4.Utilizes CBORD and computerized systems to manage data.
5.Supervises foodservice employees. This includes orientation and training, employee counseling and disciplinary action.
6.Provides input into employee's annual performance appraisal.
7.Adjusts daily staffing to ensure appropriate personnel to complete all duties required by the unit.
8.Performs food and supply ordering functions as assigned.
9.Monitors time and attendance system for payroll.
10.Consults with Unit Manager/Assistant Manager regarding human resource issues (i.e. disciplinary actions and performance appraisals).
11.Meets customer and corporate foodservice related satisfaction standards.
12.Performs unit quality control measures, identifies problems or deficiencies, assist in development of and implements corrective action.
13.Ensures compliance with all regulatory agency standards and all departmental and organizational policies and procedures.
14.Ensures compliance with all departmental requirements for in-service training, employee orientation and training, and timely submission of department reports.
15.Assists unit manager, assistant manager to ensure that department goals are accomplished.
16.Orients/works with dietetic interns, as assigned.
17.Completes department projects, as assigned.
18.Conduct employee meetings, as assigned.
19.Attends and contributes to department meetings.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Psychiatry Adult - O
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pediatrics-Res Adm
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.48 - $23.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This entry level position in the laboratory research family is responsible for helping basic science and/or clinical (biological) scientists conduct laboratory tests and experiments. Performing basic scientific tests, experiments, and analyses while working under the direction of a Principal Investigator (PI) and more senior lab staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor’s degree in biology, chemistry, or related science.
• 6 months of laboratory experience.
• Familiarity with traditional laboratory instruments and basic knowledge of basic experimental design.
• Knowledge of good laboratory practice, lab health and safety principles.
• Excellent organizational skills and attention to detail.
• Effective interpersonal, oral and written communication skills.
• Ability to multi-task and manage time effectively.
• Proficiency with Microsoft Office.
Responsibilities:
• Assist in collection and processing of clinical and preclinical bio specimens, such as blood, food, and bacteria cultures, for laboratory analysis.
• Set up, maintain, and clean laboratory instruments and equipment, such as microscopes, scales, and test tubes.
• May prepare common buffers and reagents.
• May perform immunohistochemical study using standard methods.
• May run gene expression assays (PCR & qPCR).
• May perform proteomic, immunoblotting and immunoassays when necessary.
• Maintain inventory for experimental specimens and enter study information including methods and results into computer databases.
• Maintain and submit primary and summary documentation of laboratory work to principal investigator of designee.
• Develop sufficient understanding of the underlying theoretical concepts involved in the testing to be able to ascertain problems in the testing or in the research design and immediately discuss them with the PI.
• May periodically be called upon to research or abstract to a limited extent relevant literature about new or known technical procedures or research protocols.
• Assist research staff to conduct basic laboratory tests and procedures for a limited number of ongoing research studies.
• Operate traditional laboratory instruments and automated equipment to conduct experiments.
• Use computer software to collect and analyze experimental data.
• Follow good laboratory safety practices and comply with safety protocols.
• Document work including equipment settings, procedures, and results according to lab protocols.
• Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Medical Records
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position is responsible for continuous monitoring of the coding quality performed by staff both within and external to the Health Information Management Department. Provides educational programs to both physicians and coding personnel to improve coding quality. Prepares various reports for administration and the Compliance Council. Represents Health Information Management and RUMC at forums that are internal and external to the medical center. Maintains a demeanor and appearance appropriate for representation of RUMC. Exemplifies the Rush mission, vision and values, and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High School Diploma or GED
•Coding Certification required, e.g., RHIA, RHIT and/or CCS.
•Three to five years of senior level coding audit experience or five years of coding experience.
•Ability to interpret and analyze electronic medical records, ancillary reports and third party payer guidelines.
•Proficiency in Microsoft Office Applications.
•Excellent verbal and written communication skills.
•Experience with hospital billing systems.
•Ability to communicate effectively with physicians and hospital department leadership.
Preferred Job Qualifications:
•Bachelor's degree in Health Information Technology, Healthcare Administration, Nursing or related field.
•RHIA/RHIT.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Design and perform chart reviews, test appropriateness of billing and documentation.
2.Prepare and present reports of findings with recommendations for corrective action as needed.
3.Identify and prioritize risk issues, working as a team on projects.
4.Monitor the Medical Center's compliance with governmental regulations through the performance of recurring compliance reviews.
5.Research government billing regulations, third party payer guidelines and prospective payment system, ICD-9-CM, CPT/HCPCS coding guidelines.
6.Maintain an understanding of regulatory issues through seminars, training courses and regulatory literature.
7.Assist with the development of the annual departmental work plan.
8.Design and implement individualized documentation and coding improvement activities for physicians and administrators.
9.Act as a resource and an educator on documentation improvement projects.
10.Serve as the internal liaison for Rush University Medical Center for coding and compliance questions and concerns.
11.Facilitate compliance initiatives through education, newsletters and training sessions.
12.Assist in the development, coordination and maintenance of all elements of the Compliance Education Program.
13.Assist in updates to Compliance manuals and websites.
14.Other duties and projects as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: IM Pulmonary-Crit Ca
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Pulmonary Critical Care/Adult ICU (Per diem) Advanced Practice Provider
Rush University Medical Center
Chicago, IL
Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Pulmonary Critical Care/Adult ICU Per diem Advanced Practice Provider.
This provider will join a team of both physicians and APPs that provides 24/7 care to critically ill medical patients at the Rush main campus. APPs will work autonomously and in collaboration with Rush pulmonary/critical care attending physicians and fellows and will be required to perform a number of procedures including central line placements, paracentesis and temporary hemodialysis catheter placements, among other duties.
Department/division specs
Duties & Responsibilities:
·The AICU is a 28-bed unit that is staffed by both medical and surgical ICU teams.
·This position is 100% inpatient.
Preferred Qualifications:
·Applicants with previous Advanced Practice Provider experience in the ICU is required.
·APRN Candidates will require Acute Care Certification.
Position Requirements:
Nurse Practitioner:
Physician Assistant:
The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.
Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.
Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.
Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.
Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.
All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.
Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.
Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.
Compensation: $75/hour
Rush offers exceptional rewards and benefits, learn more at our Rush benefits page(https://www.rush.edu/rush-careers/employee-benefits).
Join Rush and become part of one of the nation’s best healthcare systems.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy Services- Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.
Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy Services- Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.
Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Primary Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Navigator functions as a centralized resource to facilitate patient access. This role assists providers, employees and patients with identifying medical specialists and coordinating care via advanced scheduling of provider consults, ancillary tests, routine and diagnostic procedures, lab testing, basic triage and referral management. The Access Navigator collaborates with practice staff, providers and leaders across the organization to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Five years recent healthcare and customer service experience.
•Three years of demonstrated excellence and mastery of customer service/ front-end patient experience.
•Demonstrated ability and sufficient working knowledge to support Access Center service lines.
•Demonstrated critical and problem-solving skills, experience dealing with demanding situations and the ability to resolve unusual problems. Ability to maintain composure under stressful situations.
•Outstanding customer service skills, communicates well and utilizes excellent listening skills and telephone etiquette.
•Excellent interpersonal skills including tact, discretion and courtesy necessary to interact cordially and effectively at all times and to work cooperatively in a team environment.
•Strong written and verbal skills.
•Organized and has the ability to prioritize and perform multiple duties in an often fast paced environment.
•Must be comfortable with outreach activities in unstructured environment
•Ability to build relationships with internal and external partners.
•Proficiency with MS Word, Excel and Outlook.
•Open-mindedness and willingness to adjust to change.
•Works effectively with minimum supervision.
•Have a flexible schedule for early or late days to accommodate the patient’s needs.
Preferred Job Qualifications:
•Bachelor’s degree preferred.
•Basic working knowledge of the medical center; previous patient coordinator/special services experience.
Responsibilities:
1.Delivers and monitors exceptional level of personal attention and specialized care to all patients referred to RUSH.
2.Answers all telephone calls for multiple queues and schedules, coordinates care or sends messages across all service lines or radiology modalities, utilizing templates and routing clinical inquires to appropriate departments, providers or leaders.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate end to end resolution for the inquiry or issue. Understands when to escalate calls.
4.Establishes relationships with physicians, practice managers and staff and develops strategies to coordinate the patient’s visit and support and improve customer service.
5.Performs outreach to patients, providers and practices via telephone, MyChart, email and or other electronic means in attempt to complete scheduling or care coordination requests.
6.Enhances the reputation of the RUMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
7.Exhibits mastery of specialized RUMG Access Center processes including but, not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
8.Drives and supports the RUMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
9.Assists in verifying billing statements, questions, collections and problems associated with patient accounts.
10.Identifies and promotes other practices or services patient or provider may also need.
11.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUMG Access Center.
12.Understands and becomes a subject matter expert with MyChart \ MyRushApp and open scheduling.
13.Keeps up-to-date on Rush University Medical Center leaders, providers and services.
14.Records daily activity in Access facilitated access database.
15.Daily interaction with RUSH patients, providers and leaders.
16.Assist with all other access center queues as needed.
17.Performs duties in a typical office environment.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1520 W Harrison St, Chicago, Illinois 60607
Business Unit: RUSH MD Anderson Cancer Center
Work Type: Full-Time: 40 Hours per week (1. 0 FTE)
Travel Requirements: This role requires monthly travel to the following locations: Aurora, Bourbonnais, Buffalo Grove, Lisle, Oak Park, Olympia Fields and Park Ridge.
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $113,193 - $202,612 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Clinical Manager, RN, under the leadership of both the Director of Operations and Medical Director, will be responsible for the ongoing clinical and operational functionality of the practice (operations, workflows, quality and patient experience). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor's Degree in Nursing required.
•Current State of Illinois RN licensure required. Current State of IN licensure required for those working in Indiana.
•National nursing certification required within one year of hire.
•Five years healthcare, hospital or patient care delivery experience.
•Displays commitment to delivering superior patient experience.
•Strong communicator with ability to influence provider and staff.
•Ability to identify, troubleshoot and resolve problems in a complex environment.
Preferred Job Qualifications:
•Master's Degree
•Experience in healthcare operations or ambulatory setting.
Responsibilities:
Job Responsibilities:
1.Provides input towards strategic and long term operational planning.
2.Escalates issues that impact strategy to Director.
3.Supports providers in the delivery of exceptional care.
4.Works with the leadership team to monitor and address patient experience feedback.
5.Review, research and resolve practice specific patient complaints and concerns.
6.Understands and supports providers' productivity challenges and implements practices and workflow changes to alleviate them.
7.Operationalizes institution and department change initiatives and implements approved changes at Practice level.
8.Responsible for converting organizational goals into practice specific goals and drives the goal implementation, including policy revisions and Practice specific quality improvement initiatives.
9.Monitors practice level key performance indicators, scorecards, patient feedback, quality results, patient safety goals, environment of care and financial reports to ensure the Practice remains on course to meet or exceed operational goals.
10.Interprets data and understands how to respond to maximize Practice performance.
11.Identify trends, and underlying issues and institutes resolutions.
12.Motivates staff to perform at their highest level and effectively holds staff accountable for delivery of high quality services including patient care, access and satisfaction.
13.Hires strong talent with appropriate competencies and skill mix.
14.Ensures appropriate staffing in all areas including providing staff training, competency development, orientation and recognition.
15.Direct reports include clinical, lead/charge staff and other non-physician staff.
16.Monitors staff and physician satisfaction and makes recommendations to improve work culture as necessary.
17.Maintain regular, two-way communication with staff to support their achievement of strong performance in support of the practice goals, supports their personal developmental goals and concerns and builds an understanding of Rush and the practice.
18.Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence and other regulatory body requirements.
19.Must understand and effectively use EPIC, all systems and software databases to achieve goals.
20.Maintains effective, collaborative working relationships with other RUMG departments and related practices for best practices, workflow, policy and process feedback.
21.Representative on RUMG committees or cross-departmental team to design and implement common standards.
22.Manage availability of resources/supplies.
23.Monitors patterns in purchasing supplies and ensures timely processing of payments and invoices.
24.Serves as a role model whose attitudes and actions support Practice leadership and goals.
25.Acts as a role model and champion for ICARE and employee engagement as well as the patient centered/patient first care model.
26.Keeps up with current development and trends in the area of expertise.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (7:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign on Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: IM Allergy-Immunology-Res Adm
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Job Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)
Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Hospital: Rush University Medical Center
Department: Infection Prevention & Control
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Work Schedule: 8-Hour Shifts - Monday to Friday
On-call coverage one week per month
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $72,571 - $118,102 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Infection Preventionist is responsible for activities related to infection prevention, surveillance and control throughout Rush University Medical Center (RUMC) and Rush University Medical Group (RUMG). This role coordinates investigations of patient, staff or visitor infections and/or suspected exposures and reports to appropriate internal personnel or departments and external agencies. Collaborates with the Manager of Infection Prevention and Control and the Hospital Epidemiologist to reduce the risk of healthcare associated infection and ensure the safety and health of all personnel. The Infection Preventionist exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor’s degree, in science or other health related field
• 2 year Experience in Infection Control
• Certification in Infection Control at hire or within 9 months of hire
• Ability to analyze data and prepare concise reports using software such as Microsoft office or other statistics program.
• Demonstrates the ability to work in complex clinical or administrative systems or programs.
• Excellent communication skills; interacts effectively with others even in difficult situations.
• Skilled in making presentations with PowerPoint or other presentation software.
Preferred Job Qualifications:
• Master’s degree in Public Health or Epidemiology
Physical Demands:
• Able to move throughout the Medical Center and ambulatory care sites.
• Able to lift or carry objects up to 25lbs.
• Use a keyboard to enter or retrieve data.
• Closely examine specimen or images.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
• Project management skills a plus.
Responsibilities:
• Administers the RUMC program to prevent infections in the hospital, ambulatory care sites, university, and research laboratories.
• Develops reduction strategy, assists with implementation and reports findings/outcomes.
• Analyzes data on epidemiologically significant organisms and nosocomial infections.
• Implements the annual Infection Prevention and Control program and plan which includes prioritized risks, goals and review of activities.
• Contributes to the annual review of the Infection Control and Prevention program.
• Reviews policies and procedures from the perspective of infection prevention and control.
• Implements infection prevention and control measures recommended by the Infection Prevention and Control Committee (IPCC), Health Alert Network (HAN) and the department of health.
• Participates in the assessment of new products or equipment for potential risk of spreading infection prior to purchase.
• Consultants and addresses cleaning, disinfection and sterilization practices.
• Conducts infection surveillance activities throughout the medical center and implements a priority-directed methodology for surveillance to minimize potential outbreaks of infectious diseases.
• Inspects patient care environments to detect possible infection hazards.
• Evaluates compliance with medical center infection control policies.
• Communicates with employee health staff to monitor and treat personnel for actual or potential exposure.
• Evaluates new construction or renovation projects and communicates strategies to minimize dust contamination and identifies design decisions that may increase risk of infection.
• Represents Infection Prevention and Control on task forces and committees.
• Investigates clusters of infections, documents the infection, and determines if cluster is beyond an acceptable level.
• Participates in special studies under the direction of the IPCC or the Director, Infection Prevention and Control.
• Advises clinical staff on the appropriate utilization of standard and transmission based precautions.
• Responds to and identifies emerging pathogens and threats in concert with the Hospital Epidemiologist and Section of Infectious Diseases.
• Collaborates with Employee and Corporate Health Services (ECHS) to develop and implement strategies that reduce the risk of infectious disease transmission to healthcare providers.
• Reports on infections and surveillance activities to departments, medical center quality committees, public health agencies and centers for disease control.
• Enters data into the National Healthcare Safety Network (NHSN) and verifies data prior to submission to NHSN.
• Prepares reports on infection prevention and control activities for the IPCC.
• Supports the IPCC as a member and subject matter expert.
• Participates in response to Infectious Disease emergencies at the medical center or in the community.
• Participates in the planning and development of infectious disease related emergency response plans.
• Participates in the post-event evaluation of the event or drill.
• Provides educational program training for volunteers, staff, faculty, and students on infection prevention and management.
• Supports annual organizational initiatives as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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