Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Orthopedic Surgery-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is designs, initiates and performs complex scientific research experiments and prepares final reports and papers based on experimental results. Plans and directs experiments for research which includes the planning and execution of procedures for the collection, maintenance, culture and banking of research specimens. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Master’s Degree in basic sciences or relevant field.
• 3 years of research experience.
• Strong software skills and experience with word processing, spread sheets and data base management.
• Excellent communication and analytical skills.
• Good technical writing skills.
• Ability to prioritize and manage own work.
• Clear interest in collaborative, multidisciplinary teamwork.
• Highly-motivated, enthusiastic and detail-oriented.
• Ability to work independently.
Preferred Job Qualifications:
• Doctoral Degree.

Responsibilities:
• Responsible for the methods, management and organization of laboratory. Plans, directs and conducts research experiments and activities.
• Identifies research projects, experiments and potential research directions related to research activities; collects, evaluates, interprets and provides documentation of research data to accomplish research objectives. Maintains careful records of all work performed.
• Provides direction and training to other laboratory personnel, residents and students.
• Provides assistance with data collection and preparation of manuscripts, research papers, and/or grant proposals for presentation and/or publication.
• Maintains a safe laboratory environment and ensures compliance with governmental and University policies, procedures, rules and regulations.
• Operates and maintains laboratory and specialized scientific equipment in the lab space. Ensures that laboratory supplies are maintained on a consistent basis.
• Collaborates with statistician, research coordinators and staff from other departments.
• May be responsible for animal handling and for working with animal tissues.
• Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Pediatrics General - Clinic

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (7:15:50 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neurosurgery - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Research Core - Ops Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 8

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $50.15 - $81.62 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Senior Manager, Flow Cytometry Core Facility, oversees the daily operations, technical support, and service delivery of the Flow Cytometry Core at Rush University Medical Center. This role ensures high-quality support for researchers through equipment management, training, and data services. The Senior Manager collaborates with the other core facility directors, the Director of Core Laboratory Services, course directors and the Office of Research Affairs to maintain efficient workflows, ensure compliance, and support of institutional research priorities. This position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Master’s degree in a relevant discipline and 5+ years of experience, or Bachelor’s degree with 7+ years of experience.
•Hands-on experience in flow cytometry, including multicolor panel design and data analysis.
•Knowledge of laboratory tools, equipment and protocols relevant to core facility activities.
•Experience in the provision of scientific services to researchers.
•Proven ability to communicate effectively with faculty, researchers and external customers.
•Prior people management experience.
•Ability to manage projects from concept to evaluation.
•Ability to meet deadlines and prioritize projects and workload.
•Detail-oriented with excellent written and verbal communication skills.
•Ability to manage and work as part of a team.
•Demonstrated willingness to teach and learn new techniques.
•Proficient with the Microsoft Office Suite.
Preferred Job Qualifications:
•PhD or equivalent in immunology, cell biology, pathology, or related biomedical discipline.
•Extensive hands-on experience in flow cytometry, including multicolor panel design, cell sorting, and data analysis using platforms such as BD, Cytek, or Sony. Experience with relevant flow cytometry software and data analysis.
•Ability to advise investigators on experimental design and troubleshooting for flow cytometry applications across a range of research areas including immunology, oncology, infectious disease, and regenerative medicine.
•Demonstrated success in federal and foundational grant writing, particularly in support of instrumentation, core facility development, or collaborative projects.
•Experience in training/mentoring researchers and staff in technologies and data interpretation.
•Familiarity with cell sorting for the purposes of single cell RNA sequencing.
•Strong track record of research productivity and interdisciplinary collaboration.
•Prior educational experience or interest in developing core-related coursework
•A commitment to team science and advancing institutional research priorities.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Collaborate with and support researchers, staff, and students from across campus and external customers, by providing support and guidance in experimental design, laboratory methodology, sample preparation, data collection and analysis.
•When feasible, perform sample preparation, sample processing, and data analysis on a fee-for-service and as-requested basis. Train and supervise faculty, research and senior research specialists, graduate and undergraduate students in research techniques, use of laboratory equipment, and software.
•Provide technical support and guidance to researchers, staff, and students in experimental design, sample preparation, and data analysis.
•Perform sample preparation, processing, and data analysis on a fee-for-service basis.
•Train and supervise users in flow cytometry techniques, equipment usage, and software tools.
•Support hiring and onboarding of staff in collaboration with CLS/ORA.
•Manage equipment maintenance and service contracts and assist in identifying instrumentation needs.
•Oversee financial management, including budget allocation, billing for services, contract negotiation for instrument purchase and service contracts, and hiring of personnel in collaboration with CLS/ORA.
•Oversee day-to-day operations and identification, selection, and purchase of all laboratory instruments and equipment as well as ensure proper maintenance, including service contracts, and repairs.
•Review and develop laboratory standard operating procedures. Develop, as appropriate, procedures for greater efficiency, reproducibility and accuracy of analyses.
•Work with other core facilities at RUMC to facilitate integrated, cross-platform research support, and promote facility and staff capabilities, and expand the facility user base.
•Work with RUMC researchers to apply for external funding for the acquisition of new and updating of existing instrumentation.
•Work with national organizations such as Association of Biomolecular Resource Facilities (ABRF) to ensure best practices for shared services or facilities, and with research funding agencies and foundations to identify funding opportunities.
•Monitor safety policies and procedures and ensure a safe working environment.
•Work collaboratively to support university-wide core facility strategic initiatives, including educational initiatives, and execute duties within the regulatory, policy and compliance guidelines as set forth by the university.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: IM General RUI - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HR Partners

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:$104,312 - $169,769 per year 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary: 

This position provides Human Resources services, implements Human Resources programs, and policies for Rush University. The role functions as a partner to Rush University management team and staff, develops an in-depth knowledge of their operations, and contributes to the short and long term goals and objectives of the organization, often by collaborating with the Human Resources Centers of Expertise. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

•  Bachelor's degree.
• Seven years of HR Generalist of Business Partner experience, or an equivalent combination of experiences in one or more Center of Expertise, such as Employee Relations, Talent Management, Recruitment, or Compensation, Benefits, and HRIS.
• Demonstrated ability to influence, lead and manage projects in a heavily matrix environment.
• Exceptional presentation skills; strong written and verbal communication.
• Prior Change Management experience.

Preferred Job Qualifications:

• PHR, SPHR and/or Master’s degree.
•  Previous experience providing HR support to the University space

Responsibilities:

• Develops, oversees, manages, and ensures delivery of Human Resources services and programs. Responsible for providing HR leadership for activities such as strategic staffing, employee relations consulting, talent management initiatives, organizational development initiatives, compensation planning and administration, change management, conflict management, equal opportunity/affirmative action, diversity and inclusion initiatives, leader consulting, HR communications.
• Acts as a primary point of contact and provides counsel and consulting services to internal partner across all levels of the organization, including Senior Leaders.
• Translates organizational needs into plans of action to achieve organizational goals and strategies.
• Collaborates with Centers of Expertise (Employee Relations, Compensation, Benefits, HRIS, Recruitment, and Talent Management) and oversees project work connected to the client to ensure cohesive delivery of HR programs and services to the client.
• Designs and facilitates continuous improvement initiatives specifically focused on increasing organizational, team, and individual performance throughout staff and line functions.
• Acts as an HR Liaison for delivery of HR programs, which includes presentation and facilitation of programs with large leader and employee groups as well as written communications.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Enterprise Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Patient Financial Experience Representative/Advocate serves as the organization’s primary liaison between Rush Revenue Cycle and patients, providers, third party agencies, and payers for all patient billing matters. This role demonstrates strong problem solving and de-escalation skills, as well as escalation of complex billing issues requiring additional support. Through patient interaction, this diverse role will monitor trends impacting the patient financial experience and recommend viable solutions to drive improvement.

Other information:
Required Job Qualifications:
•High school graduate.
•5 years of experience working with hospital billing system with focus on Customer Service and Self-Pay Collections
•Knowledge with the operations and workflows of the Customer Service and Self-Pay Department.
•Customer service/service recovery experience.
•Knowledge of governmental payer requirements and financial assistance programs.
•Proficient in the use of MS-Office-including Excel and Word applications.
•Strong organizational and team leadership traits.
•Analytical and mathematical skills used in problem solving and issue resolution.
•Demonstrates resourcefulness while performing day to day job duties along with being able to adapt to changing situations with ease and speed.
•Strong knowledge of EPIC Single Billing Office processes and patient billing and payment portal.
•Multi-tasking ability and strong time management skills.
•Ability to observe payment trends, determine root cause of errors, identify possible solutions, and report specifics to leadership.
•Ability to analyze all forms of Commercial, Medicare, Medicaid, and Blue Cross explanation of benefits.
•Ability to work independently with a high degree of accuracy.
•Ability to assert leadership in team meetings, providing necessary documentation and pertinent summaries to management.
•Ability to train incoming staff on EPIC Single Billing Office workflows.
•Ability to prioritize tasks and delegate resources appropriately.
•Ability to track and trend data providing clear summaries to staff and management.
•Clear and concise verbal and written communication skills.
Preferred Job Qualifications:
•Bachelor’s degree in finance, Business, Economics, or Health Administration
•CRCR Certification Preferred

Responsibilities:
1.Interacts directly with the patients/families, medical staff and all other professional and support personnel/departments in clinical inpatient, outpatient and private practice areas to triage, investigate and resolve patient billing complaints and grievances.
2.Thoroughly researches inquiries -working toward resolution and documents the processes and outcomes and effectively communicates the resolution by telephone, Mychart messaging, emails, and/or letters.
3.Is adept at employing service recovery techniques and maintaining impartiality in complaint resolution.
4.Monitors trends and recommends modifications to drive self-pay AR recovery strategy.
5.Assists with the development of team members by providing direction and training to ensure consistency of workflow procedures and performance optimization.
6.Understands and can effectively communicate hospital billing practices, polices, patient complex regulatory and billing requirements, including but not limited to Provider Based Clinics (PBCs), out-of-network or benefit limitations, non-covered charges, co-insurance and deductibles, late charge policies, procedure or lifetime max benefits, explanation of benefits (EOB), electronic remittance advices (ERAs), and other factors than may impact the patient billing statement.
7.Epic Single Billing Office workflow understanding pertaining to, but not limited to the following: payment plans, financial assistance policies, collections agencies, online billing system, insurance changes and updates, itemized bill requests, medical record requests, bankruptcies, Epic smartext letters, charge audits, billing and collections, workers compensation, personal injury, returned mail, credit card processing, workqueues and ancillary department communication.
8.Verifies online eligibility for both Governmental and Non-governmental insurance payers.
9.Epic Reg/ADT workflow understanding pertaining to, but not limited to the following: guarantor accounts, guarantor account status, coverage, additional information, view documents, verify, response history, patient and subscriber demographics, and encounter FYIs ….
10.Works in conjunction with internal Healthcare Finance staff, collaborating with Denials Management, Payment Review, Cash Posting and Contractual Allowances, Governmental and Non-Governmental billing and collections, and the Charge Integrity Unit.
11.Working understanding of both the inbound Automatic Call Distribution (ACD) Telecommunications system and the outbound Automatic Dialer Campaigns.
12.Monitors self-pay accounts and performs all follow up activities to ensure maximum reimbursement is attained while complying with all regulations and guidelines.
13.Follows Healthcare Finance departmental policies and procedures as it pertains to phone etiquette, scripting, greetings, escalation prevention techniques, while maintaining professionalism and a patient centric environment.
14.Willingness to engage in continual education, becoming a cross functional, cross trained employee with knowledge of the entire revenue cycle.
15.Oversees special projects as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Billing Coding Auditor uses advanced knowledge of billing, coding, auditing, documentation requirements, and charge capture to solve complex charging scenarios, provide education and assistance to operational departments, support fellow team members, and develop processes/procedures to ensure accurate and timely capture of all chargeable procedures. The Billing Coding Auditor also monitors interfaces and ancillary software related to charging, and codes, and provides high-level professional support in working advanced code edits as well as auditing charges for service lines with potential missed revenue opportunities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Coding credential or certification from AAPC, AHIMA, or specialty-specific credentialling organization
•5+ years of Epic HB & PB WQ and Charge entry experience
•Minimum of 10 years of healthcare experience working with billing, charge entry, charge capture, and code auditing with knowledge of CPT, HCPCS, ICD-10 codes and modifiers
•High School diploma
•Experience with practice management software
•Medical terminology, familiarity with technical billing
•Self-starter, can work independently
•Ability to handle multiple, changing priorities
•Good organizational skills and ability to work as a team member.
Preferred Job Qualifications:
•Some college.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Use logic-based critical thinking and decision making to accurately assess and trouble-shoot documentation, images, visit records, registration issues, physician orders, attestations, physician signatures, charges, CPT, HCPCS, ICD-10, and modifiers on patient accounts for hospital/facility (HB) and professional (PB) charges in accordance with CMS and AMA guidelines
•Responsible for accuracy on all accounts within the assigned Epic Work queues and ancillary software systems.
•Solve edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
•Assess the available charges in the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing for applicable accounts being reviewed
•Reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
•Works with external vendors, interfaced software, and ancillary software to review charge capture opportunities and documentation to identify missed charges and correct accounts
•Identify trends, analyze to propose and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
•Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
•Collaborates with operational departments to ensure accurate and complete medical records and charges
•Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
•Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
•Provides input and implements process improvement initiatives recognizing revenue enhancement and charge integrity opportunities
•Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Urology PBC POB

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HR Partners

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $83.98 - $125.13 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Associate Vice President, HR Partners & Labor Relations (AVP) reporting to the Senior Vice President, Chief Human Resources Officer of Rush System for Health (Rush), plays in integral role within the organization by developing, leading the HR Business Partner, Employee Relation, and Labor Relation Teams. This role will drive key Human Resources best practices and initiatives and provide strategic direction and expertise for the full scope of the HR function. This position will serve as a thought partner to Executive Leadership as well as all employees and managers at all levels providing HR advisory services with regards to leadership, coaching, employee relations, change management, performance management, and labor relations.
The AVP acts as a strategic partner with the Rush leadership to ensure execution of HR business strategies. As a strategic and tactical business partner, the AVP provides counsel, develops roadmaps, and executes on all People related initiatives. The AVP will partner and consult with Human Resource colleagues throughout the System as well as Centers of Excellence to establish and execute to reach "best in class" HR services to the organization. This role will collaborate with key stakeholders at all levels to ensure the achievement of Rush’s overall mission, vision, and values.

Responsibilities:
• Provide guidance and mentorship to the HR Business Partner, Employee Relations, and Labor Relation Teams to guarantee optimal support to the business clients while ensuring compliance with organizational policies and practices.
• Design and implement programs that foster a constructive workplace culture.
• Cultivate robust relationships with union representatives and maintain proactive communication channels to facilitate collaboration.
• Leverage HR metrics and analytics and partners with HR peers to develop solutions, programs, and policies.
• Identify key HR metrics to measure and define success, measure effectiveness of HR initiatives, identify, analyze, and report trends to make improvement recommendations.
• Lead as a coach and trusted advisor to employees and leaders on complex HR-related matters, including performance issues, and employee relation issues.
• Provide thought leadership and a solution-oriented direction to enhance the business value of the people space specifically focusing on strategy.
• Work to identify and execute HR Department system synergies to optimize the department operations.
• Ensure fair and consistent interpretation and application policies, practices, and procedures that create and maintain a positive work environment.
• Create, drive and support team transformational strategies that will serve to drive Rush to reach a “best in class” HR status.
• Set the strategy and is accountable for the proper execution of the strategic business partner service delivery according to the departmental and organizational goals.
• Partner with Executive leadership and associated HR team members to develop sustainable strategies/people plans for critical positions using methodologies such as succession planning, leadership development/ cross functional deployment and larger scale transformations in talent.
• Collaborate with Centers of Excellence Leadership (Compensation, Benefits, HRIS, and Recruitment) to ensure cohesive delivery of HR programs and services to the organization.
• Set the organizational strategy and is accountable for the proper execution of the Employee and Labor Relations service delivery according to the organizational goals.
• Provide leadership to the Labor Relations team and oversight and delivery in maintaining labor-management relations, interpreting collective bargaining agreements, administer grievance procedures including arbitrations.
• Build strategies that focus on non- union & positive employee relations and appropriate tools and resources to educate leaders and employees.

This role exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• Bachelor’s Degree Required
• Fifteen plus years of progressive roles and successful leadership experience in Human Resources
• Prior experience successfully coaching, developing, and leading a team of Human Resources professionals.
• Experience working in a fast-paced and matrixed large organization.
• Possesses excellent communication skills across all levels of the organization, with an ability to persuade and influence, and the ability to build enthusiasm and commitment.
• Strong executive presence with a track record of successfully leading different HR initiatives.
• Experience with a well-respected service organization that values a thoughtful and progressive approach to human resources practices.
• Strong relationship building and managing through influence skills are essential.
• Results-oriented and focused on inspiring the organization to focus on continuous improvements that positively impact the organization.
• Process-oriented & problem solver with solid quantitative and analytical skills, and the ability to keep on point.
• Demonstrated ability to influence, lead, and manage projects in a heavily matrix environment.
• Ability to prioritize workload, manage projects and handle multiple responsibilities while meeting strict deadlines.
• Ability to successfully execute at a strategic as well as tactical/hands-on level.
• Prior experience working in a union and non-union environment.
• Strong financial acumen.
Preferred Job Qualifications:
• Master’s Degree
• PHR/SPHR
• Prior Healthcare experience
• Prior experience working in one or more HR “Centers of Excellence” internally or externally.
• Strong relationship building and managing through influence skills.
• Results-oriented and focused on inspiring the organization to focus on continuous improvements that positively impact the organization.
• Project Management Skills and/or certification
• Passion for leading, development and management of successful teams.
Physical Demands:
• Office/Hospital Environment
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Neurosurgery - Office

Work Type: Full Time 

Outpatient Neurosurgery – Advanced Practice Provider

 Rush University Medical Center 

Chicago, IL 

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Neurosurgery Advanced Practice Provider.

The Outpatient Neurosurgery Spine APP is responsible for clinical management of complex neurosurgical patients, coordination and scheduling of surgical procedures, securing consents, prescribing medications, patient education, and coordination of care. The APP assists neurosurgeons with procedures, coordinates activities, including writing orders and requesting consultations from multidisciplinary team members to meet patients' multiple needs and requests. The APP is responsible for the timely and efficient detection, documentation, and management of significant changes in the Neurosurgical patient's condition and can meet and verbalize the needs of patients in their particular demands and experiences of an illness.

The ideal candidate for the Advance Practice Provider position will have experience in Neurosurgery, Neurology, Spine and/or orthopedic surgery. They must demonstrate flexibility, strong teamwork, and the ability to work efficiently in a fast-paced clinical environment. This position will be based out of our Downtown and Oak Brook campuses. 

Duties & Responsibilities:                                                                                                                                                                                                                

•The Neurosurgery Spine APP will support one of our spine physicians in an outpatient setting

 •Full-time position; no weekends, holidays, or call 

•Conduct outpatient evaluations, follow-ups, and pre-/post-operative visits for adult neurosurgery patients 

•Schedule will be Monday - Friday, 5 days per week. After orientation has been completed, option to work, 4- 10 hours days per week.

 •The ideal candidate is team-oriented, adaptable, and compassionate with a desire to grow within a high-volume, high-acuity specialty.

Preferred Qualifications: 

Applicants with previous Advanced Practice Provider experience in Neurosurgery, Neurology, Spine and/or Orthopedic Surgery is preferred. Relevant RN experience may be considered. 

The Advanced Practice Provider (APP) is a licensed physician assistant (PA) or advanced practice registered nurse (APRN) who functions as a member of the health care team to provide high quality, comprehensive acute and/or routine medical/surgical care of Rush patients within the scope of practice granted in accordance with the Rush University Medical Center medical staff bylaws. The APP will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 400 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. With a Director of Advanced Practice and 34 Lead APPs across the system, Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. The Rush system includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences. 

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country. All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

 We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. Rush has built a strong Office of Community Health Equity and Engagement, and we founded the RUSH BMO Institute of Health Equity. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush. 

Position Requirements:

 Nurse Practitioner: 

•Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse 

•Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position 

•Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP) 

•Maintains State of Illinois and Federal DEA license 

•Must maintain Rush University Medical Center (RUMC), Rush Oak Park Hospital (ROPH), and Rush Copley Medical Center (RCMC) clinical privileges, as applicable. 

•CPR, ACLS and PALS certifications.

 •Excellent communicator 

•Experience treating patients of all ages

 •Procedural experience (simple laceration repair, I&D) 

Physician Assistant: 

•Current licensure from the State of Illinois as a Physician Assistant/Associate 

•Successful completion of an accredited Physician Assistant/Associate Program

 •Current certification from National Commission on Certification of Physician Assistants

 •Must maintain Rush University Medical Center (RUMC), Rush Oak Park Hospital (ROPH), and Rush Copley Medical Center (RCMC) clinical privileges, as applicable

 •Excellent communicator 

•Experience treating patients of all ages

 •Procedural experience (simple laceration repair, I&D) 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $124,610 - $175,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Environmental Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Manager, Environmental Services is responsible for the effective leadership of Environmental Services activities based on assigned hospital entity including but is not limited to the successful management of client/customer relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Manager is responsible over the operations of a buildings functionality, ensures compliance with regulatory agencies and ensures quality standards are consistently achieved. Serves as a strategic planning partner to the Director, and on cross-departmental workgroups involving tactical executions in daily management system improvements. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree in Business, Operations Management, Supply Chain Management or related discipline OR
•Five (5) years professional operations management experience
•Two (2) years’ experience team/personnel oversight
Preferred Job Qualifications:
•Master’s degree in Business, Operations Management, Supply Chain Management or related discipline
Competencies:
•Leadership and management skills necessary to plan, organize, direct and control the activities of associates. Service/quality mentality and attitude.
•Familiarity with TJC, OSHA, CMS, inspections, and with chemical sanitizers and general housekeeping functions.
•Exhibits excellent verbal, written, listening, organizational, time management, and presentation skills.
•Effective organizational and time management skills.
•Analytical ability to interpret financial and statistical data and to distinguish trends and other factors that impact operational activity.
•General business acumen.
•Mental ability to provide excellent judgment for problem solving related to the performance of associates' coordination of activities related to Patient Transportation Services; enforcement of policies and emergency or stressful situations.
•Excellent interpersonal skills necessary to interact motivate and communicate with a wide range of staff and hospital personnel in a professional manner; guest relations skills must be strong, genuine and noticeable. Physical ability to withstand frequent to prolonged walking, standing or sitting.
•Effective verbal, listening, presentation and written communication skills.
•Basic computer skills utilizing a Windows-based Operating System: ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Oversees and promotes associates' compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; works to comply with all federal and state regulatory agencies.
2.Collaborates with Director, EVS on process and performance improvement matters.
3.Continuously work to develop and execute strategic planning for assigned entity of scope and collaborates with fellow EVS Managers to identify opportunity for cross-area implementations.
4.Collaborates with Project Manager to monitor, track and analysis relevant trends influencing performance metrics.
5.Oversees talent acquisition, workforce planning, and talent management activities, including: analyzes and justifies workload trends and staffing levels as well as interviews, selects, orients, trains, develops, and terminates.
6.Coordinate administrative responsibilities in the program, including oversight of the department support staff’s
7.Monitors and purchases supplies and equipment when necessary; oversee vendor relations within assigned entity of oversight.
8.Drives quality and continuously improves departmental performance through effective problem identification, analysis and resolution; innovative ideas, timely decision-making, and task completion.
9.Establishes and implements policies and procedures for departmental operations and ensures compliance.
10.Evaluates the performance of subordinates providing direction and meaningful goals on a consistent basis; recognizes positive employee performance; administers the disciplinary action process; maintains accurate manager's counseling notes.
11.Interacts daily with nursing and other support departments.
12.Administers departmental training and orientation programs; conducts regular manager meetings with subordinates.
13.Assist in maintaining a high level of efficiency and productivity in providing all housekeeping, linen, and inventory performs a variety of housekeeping and floor care inspections & tasks.
14.Ensures an effective and cohesive working relationship with department employees, Department Heads, all hospital staff, and the public.
15.Ensures, for all customers, regulatory compliance regarding safety, sanitation for patients, guests, and employees.
16.Ensures that public areas are appropriately sanitized to project a strong positive image.
17.Communicates pertinent policy & procedure information to ensure compliance to infection control and sanitation standards.
18.Assists with tracking and monitoring of departmental budgets, project budgets, and department expenditures.
19.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.