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    • Admission Registration Specialist 1

      18747
      United States, IL, Chicago
      Rush University Medical Center
      May 29, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Patient Access

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 2

      Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school graduate or equivalent.
      •0-1 year of experience
      •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
      •Excellent communication and outstanding customer service and listing skills.
      •Basic keyboarding skills
      •Critical thinking, sound judgment and strong problem-solving skills essential
      •Team oriented, open minded, flexible, and willing to learn
      •Strong attention to detail and accuracy required
      •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
      •Ability to follow oral and written instructions and established procedures
      •Ability to function independently and manage own time and work tasks
      •Ability to maintain accuracy and consistency
      •Ability to maintain confidentiality
      Preferred Job Qualifications:
      •Associates Degree in Accounting or Business Administration
      •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
      •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
      •Working knowledge of medical terminology and anatomy and physiology is preferable.
      Physical Demands:
      Competencies:
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
      2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
      3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
      4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
      5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
      6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
      7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
      8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
      9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
      10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
      11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
      12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
      13.Other duties as needed and assigned by the supervisor/manager.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Salesforce Developer

      19007
      United States, IL, Chicago
      Rush University Medical Center
      May 29, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Enterprise Platforms

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.61 - $58.14 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This position leverages Salesforce to develop workflows, configurations, customizations, and applications. Works with the business to customize/update complex software for computer programs, designs prototype applications, implements and tests source code, troubleshoots software applications and effectively executes the development plan. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Bachelor’s Degree in Computer Science or 3+ years working in an IT related discipline.
      •Knowledgeable of ITSM, workflow development practices and techniques.
      •2+ years development working on Salesforce (i.e.: APEX).
      •2+ years’ experience documenting requirements, designing in a Salesforce enterprise environment.
      •Experience with scrum and other agile based methodology of software development.
      •Clear and concise written and verbal communication skills.
      •Analytical, multi-tasking and problem-solving skills.
      Preferred Job Qualifications
      •Certified Salesforce Developer.
      •Certified Salesforce Administrator.

      Responsibilities:
      Job Responsibilities:
      •Delivers complex work critical to the organization in an Agile environment.
      •Develops software applications, workflows, and configurations to meet customer needs.
      •Creates actionable technical documentation based on gathered business requirements.
      •Assists with scoping and planning of various CRM related projects and initiatives.
      •Develops and maintains SFDC Visual Force pages, Apex classes and triggers.
      •Performs routine administration functions for Salesforce.com.
      •Creates documentation, including training documentation and manages release notes (Git) environment of similar.
      •Participates in cross-functional teams that address strategic business issues.
      •Supports the deployment of changes to production.
      •Understands and follows through with business requirements during all phases of development.
      •Transforms design into functionality; tests and maintains layouts and other components to enhance user-experience.
      •Collaborates with other developers to ensure consistency and quality.
      •Continuously maintains; tests and troubleshoots issues and problems.
      •Creates installation, troubleshooting, and end user documentation.
      •Provides support and follow-up for issues.
      •Communicates effectively within the RUMC (Rush University Medical Center) organization and all teams.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Mgr 3D and Augmented Reality Lab

      18642
      United States, IL, Chicago
      Rush University Medical Center
      May 28, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Diag Srvcs Medical Physics

      Work Type: Full Time (Total FTE 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:AM - 4:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $45.59 - $74.19 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Manager of the 3D Printing and Augmented Reality (AR) Lab is responsible for the overall operation, maintenance, and development of the 3D printing and AR services. This role ensures the efficient and effective production of anatomical models and other 3D printed tools for pre-surgical planning, education, research, and clinical applications as well as the use of AR for education and pre-surgical planning. The Manager will provide technical expertise, manage personnel, and collaborate with radiologists, surgeons, and other healthcare professionals to optimize the utilization of 3D printing technology and AR in patient care. The manager will supervise any ancillary staff involved in the generation of the data utilized by the lab. In addition, the candidate will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Qualifications:
      •Bachelor's degree in Biomedical Engineering, Mechanical Engineering, Computer Science, or a related field. Master's degree preferred.
      •Minimum of 3-5 years of experience in 3D printing, preferably in a medical or research setting.
      •Proficiency in medical image processing software (e.g., Mimics, 3D Slicer, Materialise) and 3D modeling software (e.g., Meshmixer, Blender, SolidWorks).
      •Extensive knowledge of 3D printing technologies (FDM, SLA, etc.) and materials.
      •Strong understanding of medical imaging modalities (CT, MRI, etc.).
      •Excellent problem-solving, analytical, and organizational skills.
      •Strong communication and interpersonal skills.
      •Ability to work independently and as part of a team.
      •Experience with regulatory compliance in a medical environment.
      Preferred Qualifications:
      •Experience in a hospital or clinical environment.
      •Certification in 3D printing or related field.
      •Knowledge of medical terminology and anatomy.

      Responsibilities:
      • 3D Printing & AR Application Development & Innovation: Lead research, development, and implementation of AR applications for medical imaging; evaluate new technologies; define technical standards; collaborate with medical professionals to identify needs and create solutions; oversee 3D model design and visualization; ensure accuracy and reliability; troubleshoot technical issues.
      • 3D Printing &AR Lab Management & Operations: Oversee daily lab operations (scheduling, materials, maintenance, QC); develop and implement SOPs; maintain project records; manage lab resources (equipment, software, consumables); ensure a safe and organized lab environment.
      • 3D Model Production & Technical Expertise: Convert medical images to 3D printable models; optimize models for clinical use; operate and maintain 3D printers; troubleshoot technical issues; stay updated on 3D printing advancements.
      • Clinical Collaboration & Communication: Collaborate with healthcare professionals to understand needs and provide support; communicate model specifications and timelines; train users on 3D printed models; participate in team meetings; liaise with vendors.
      • Team Leadership & Management: Supervise and mentor lab personnel; conduct performance reviews; develop training programs; manage schedules and task assignments; track project progress and budgets; document project outcomes.
      • Research & Development: Participate in 3D printing and AR research; evaluate new technologies and materials; contribute to innovative solutions for patient care.
      • Quality & Regulatory Compliance: Ensure compliance with regulations (e.g., HIPAA); participate in quality assurance initiatives; maintain QC documentation.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Diagnostic Svc Tech

      18809
      United States, IL, Chicago
      Rush University Medical Center
      May 28, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Diagnostic Imaging Prep

      Work Type: Full Time (Total FTE 1. 0)

      Shift: Rotating between 1st and 2nd shift

      Work Schedule: 8 Hr (6:00 AM - 11:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This role will provide care and oversight of the broad patient population seen across the Diagnostic Services areas. This role will support the efficient operation of the department by transporting and/or directing patient flow and by ensuring patients are properly prepped and readied for their exam. This role also performs ECGs for the ED and inpatient population. As a Diagnostic Services Technologist, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      -Formal Certified Nursing Assistant (CNA) or Medical Assistant (MA) training and certification is required.
      -Excellent written and verbal communication skills and good typing skills.
      -Strong organizational skills and the ability to multi-task.
      -Must demonstrate excellent customer service skills and be able to maintain a high degree of professionalism while working in a high-volume, high-stress environment.
      -Should have experience with computerized office systems, medical records documentation, patient confidentiality regulations, and medical terminology.
      -High school diploma or equivalent.
      -Bilingual (English-Spanish) a plus.
      -Competency in IV starts.
      Preferred Job Qualifications:
      -Some Anatomy / Physiology understanding preferred.
      Physical Demands:
      -Position requires frequent bending, stooping, lifting, assisting patients onto x-ray table, pushing carts, gurneys, wheelchairs, large radiographic equipment and accessory equipment.
      -Must be able to lift 50 lbs. unassisted
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      -Provides basic care needs of the patients while in Diagnostic Services Department in support of the Nurse or Technologist.
      -Escort patients, as needed, to and from various modalities in a manner that supports efficient utilization of departmental resources.
      -Performs and processes ECGs and application of Cardiac Monitors.
      -Performs Point of Care (POC) tests and documents results in EPIC.
      -Has general knowledge of the equipment that may accompany patients to 3 Tower.
      -Has knowledge of and ability to prep patients for diagnostic exams and procedures.
      -Performs IV starts and/or phlebotomy as determined by MD protocol using the technique defined by RUMC policy and under the direction of the Radiologist/Cardiologist supervising the diagnostic exam.
      -Performs Visual Field exams on inpatient population.
      -Obtain baseline vitals, document them in EPIC and notify the appropriate (tech/nurse)
      -Responsible for maintaining a safe and orderly environment and for the wellbeing and safety of the patients under their care as well as that of family members and/or visitors within the Diagnostic Services area.
      -Report any incidents, accidents, or inconveniences involving patients to the Tech/Nurse on duty as well as the Department and be prepared to file a full and detailed incident report as needed.
      -Monitor patients for contrast reaction, distress and hypoglycemia; notify Radiologist with any concerns.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Radiologic Technologist 2

      18836
      United States, IL, Chicago
      Rush University Medical Center
      May 28, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Diag Srvcs-X-Ray

      Work Type: Full Time (Total FTE 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:00 AM - 3:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $27.47 - $43.27 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Provides quality patient care in an efficient and cost-effective manner. Applies knowledge of the modality to produce quality diagnostic images. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures including complying with all Rush University Medical Center Customer Service Standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Formal training in an accredited Radiologic Technology Program.
      •Valid Illinois Emergency Management Agency (IEMA) license.
      •Registry or Registry-eligible with the American Registry of Radiologic Technologists.
      •Proficient in modality physics and operation of equipment.
      •Knowledge of human anatomy, pathology and physiology.
      •Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
      •LEVEL 1JC (Job #2381): Radiography registry - Proficient in basic X-ray exams.
      •LEVEL 2JC (Job #2383): Proficient in 2 modalities: Meets Level 1 requirements AND proficient in OPERATING ROOM X-RAY OR GI-FLUORO OR ECG OR PHLEBOTOMY OR CLINICAL INSTRUCTOR.
      •LEVEL 3JC (Job #2386): Proficient in 3 modalities; meets Level 2 requirements AND proficient in OPERATING ROOM X-RAY OR GI-FLUORO OR ECG OR PHLEBOTOMY OR CLINICAL INSTRUCTOR.
      •LEVEL 4JC (Job #3383): Proficient in 4 modalities; meets Level 3 requirements AND proficient in OPERATING ROOM X-RAY OR GI-FLUORO OR ECG OR PHLEBOTOMY OR CLINICAL INSTRUCTOR.
      Physical Demands:
      •Requires full range body motion including handling and lifting patients when necessary.
      •Requires manual and finger dexterity and eye-hand coordination.

      Responsibilities:
      1. Provides quality patient care as defined by departmental and Age Specific standards of care.
      2. Maintains patient privacy and confidentiality.
      3. Follows departmental protocols and procedures in the performance of exams and produces work that meets quality standards.
      4. Produces work in an efficient manner that meets departmental productivity standards.
      5. Maintains the physical work environment in a manner that meets departmental and regulatory requirements.
      6. Has a working knowledge of the imaging systems, Radiology Information System and PACS.
      7. Reports supply shortage or equipment failure to section supervisor.
      8. Follows work and patient schedules.
      9. Assist Radiologist in the performance of procedures.
      10. Handles, administers and documents medications under the supervision of a radiologist and following the guidelines of the Rush Pharmacy and technical licensure.
      11. Maintains logs and documentation as per departmental protocol.
      12. Provides patient history or information necessary for proper interpretation of the procedure.
      13. Maintains licensure/registry status as determined by state or regulatory bodies.
      14. Participates in the training and development of students assigned to area through clinical affiliations.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Diagnostic Pt Coord

      18759
      United States, IL, Chicago
      Rush University Medical Center
      May 28, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Diag Srvcs-Administration

      Work Type: Full Time (Total FTE  1. 0)

      Shift: Rotating between 1st and 2nd shift

      Work Schedule: 8 Hr (6:00 AM - 11:30 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.48 - $25.96 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This role will provide patient greeting and/or reception functions for the various areas across the Diagnostic Services areas. This role will also manage the scheduling of inpatients in a manner that minimizes the time between order placement and exam completion, import and catalogue external images into the PACS system and provide daily reports relevant to operations. As a Patient Coordinator, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures

      Other information:
      Job Qualifications:
      •Strong interpersonal and communication skills.
      •Ability to perform multiple tasks at one time, good organizational skills.
      •Ability to participate in the training of new staff
      •Working knowledge of department and Medical Center preferred but not necessary

      Responsibilities:
      •Communicates outpatient arrivals and waiting issues to technical sections.
      •Documents the arrival time of the outpatients in the Radiology Information System.
      •Performs check-in process for outpatients, including assistance with orders, wristbands and labels.
      •Confirms demographic information for outpatients.
      •Creates, edits and scans patient registration documents.
      •Obtains e-signature for HIPAA and Financial Responsibility Agreement.
      •Edits patient visit number for billing accuracy.
      •Assumes ownership of patients and family members in the waiting areas, ensuring they are communicated to and are aware of status of procedures and delays.
      •Assists with escorting patients to the technical areas for their appointments.
      •Schedule inpatient Radiology procedures in a manner that minimizes turnaround time (order placement – exam complete) and maximizes resource utilization. Initiate consultation where necessary.
      •Negotiate scheduling of STAT procedures.
      •Acquire transport/dispatch information.
      •Enter dispatch info into transport system for all inpatient studies.
      •Coordinate the scheduling of multiple exams across sections within Radiology in a manner that minimizes the number of trips to the department for the patient.
      •Participates in the training of new hires or the cross-training of staff to new and/or revised procedures.
      •Applies departmental and Medical Center procedures and guidelines for scheduling and phone etiquette.
      •Reviews radiology orders for completeness of information.
      •Assists with appointment confirmation calls.
      •Processes importing of external images into the institutions PACS archive as per workflow and policy,

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Administrative Assistant 3

      18588
      United States, IL, Chicago
      Rush University Medical Center
      May 28, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Pharmacy

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (6:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $25.20 - $39.69 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Administrative Assistant 3 works independently on multiple tasks simultaneously maintaining the highest level of confidentiality. The Administrative Assistant 3 must be able to focus and perform well under pressure with the ability to effectively prioritize and meet deadlines. Provides administrative duties including composition of letters and reports as well as planning, developing and completing assignments with minimal direction. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School Diploma.
      • Five years’ administrative experience in a healthcare setting.
      • Strong project and time management skills.
      • Proactive and resourceful.
      • Customer-focused.
      • Excellent written and verbal communication skills.
      • Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
      • Ability to coordinate and prioritize multiple tasks, projects and schedules.
      • Ability to work independently.
      • Ability to interact effectively and efficiently with all levels.
      Preferred Job Qualifications:
      • Bachelor’s degree.

      Responsibilities:
      1.Administrative Assistant work that includes typing of correspondence, work with PowerPoint presentations and computer problem solving,
      2.Prepare and schedule meetings.
      3.Manages and administers the daily operations, organizes work, sets priorities, meets critical deadlines and follows-up assignments with minimum direction.
      4.Exercises discretion and independent judgment in daily activities and executive administrative details of a confidential nature.
      5.Completes special assignments requiring collecting, organizing and analyzing data basis of significant decisions.
      6.Manages multiple calendars requiring extensive attention to detail and the ability to make decisions regarding appointment priorities; organizes and schedules meetings; arranges and prepares agendas and provides background information for various complex internal and external meetings and projects as requested or necessary.
      7.Prepares confidential correspondence. Prepares reports and other documents.
      8.Reconciles accounts payable requests.
      9.Answers administrative phone calls; receives and screens patients and visitor’s telephone calls, e-mails and faxes, providing information and resolving complaints using good judgment and the interpretation of policies and procedures.
      10.Arranges travel (registration, airline, accommodations) and prepares itineraries for leadership to attend meetings; prepares and tracks reimbursement submissions.
      11.Coordinates conference room reservations.
      12.Serves as primary contact for monitoring, ordering, stocking office supplies and managing office equipment maintenance and repair issues as well as environmental service problems.
      13.Performs other work-related duties or projects as assigned, such as facility and relocation projects.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinical Resource Coordinator Specialty Pharmacy

      18597
      United States, IL, Chicago
      Rush University Medical Center
      May 28, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Specialty Drug Solutions

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $20.19 - $31.80 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Clinical resource coordinator (CRC) applies a collaborative approach in working with physicians, patients, case managers, community providers, payers and internal/external agencies to provide case management support services related to effective utilization of services and transition planning for adult, geriatric, neonate, pediatric and adolescent patients. CRC activities and processes include patient interviews, screenings, referrals, follow-up calls, discharge planning, payer certification, denial avoidance and customer satisfaction. CRC services may be coordinated centrally through department or assigned by unit, physician practice or service line. Responsibilities for specific liaison roles may vary depending upon assignment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Valid State of Illinois Pharmacy Technician license required
      • High School diploma and minimum 2 years’ experience required.
      •Demonstrated knowledge and/or experience with hospital -related service functions such as: patient interviews, discharge planning/social service basic assessment and referral processes, community resources, finance and payer communication processes and information systems.
      •Maintains CE hours required to retain CPhT certification. Obtain certification within 1 year of starting if not certified prior to starting.

      Responsibilities:
      •Manages caseload, serves as resource, sets priorities and completes assigned tasks.
      •Facilitates collaboration with specialty pharmacy team/department to prioritize tasks, ensuring department support needs are met.
      •Models ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs.
      •Facilitates effective, efficient communication and problem solving with internal and external customers. Uses clinical software to document activities, track performance outcomes and produce performance reports.
      •Provides training and orientation, creates reference materials and shares expertise with others.
      •Seeks continuing education opportunities, completes required in-services and maintains professional growth by attending various department, institutional and external meetings, seminars and workshops.
      •Applies performance improvement strategies to promote continuous process improvement.
      •Identifies opportunities and collaborates with specialty pharmacy team/department to implement solutions. May serve on department or hospital-wide committees as needed.
      •Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
      •Performs activities in support of patient flow that may include patient placement activities
      •Ability to assume other related responsibilities as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Sr Clerical Office Assistant

      13213
      United States, IL, Chicago
      Rush University Medical Center
      November 04, 2024

      Location: Chicago, IL

      Hospital: Rush University Medical Center

      Department: SBO Enterprise Services

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page.

      Summary:
      Performs a variety of administrative tasks in support of the operations function. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school diploma or GED.
      •One year business experience.
      •Excellent customer service and interpersonal skills.
      •Excellent verbal and written communication skills, including computer skills.
      •Able to type 25 words per minute (wpm) or greater.
      •Good organizational skills.
      •Strong problem solving skills.
      •Ability to multitask.
      •Flexible both in schedule to provide coverage seven days a week, 24 hours a day as necessary.
      Physical Demands:
      •Work requires the ability to move throughout the Medical Center.
      •Work requires lifting or carrying objects up to 25 lbs.

      Responsibilities:
      1. Greet and assist customers, including, but not limited to: staff, volunteers, visitors, guests.
      2. Order and maintain supplies.
      3. Answer incoming telephone calls promptly and courteously and screens calls to determine appropriate person or response needed.
      4. Identify opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
      5. General duties, including preparing and completing paperwork, arranging meetings, computer generated forms, inputting data, compiling information, and distribution/processing of files to completion.
      6. Answers questions, retrieves information, or generates reports for management as needed.
      7. Receive and log records, files, or paperwork, verifying completeness and accuracy.
      8. Attend staff meetings on scheduled workdays.
      9. Accept assignments by leadership.
      10. Independently offer assistance to peers or other staff members when workload allows.
      11. Participate in department and Rush quality improvement initiatives.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Unit Clerk - Neonatal ICU - Part-Time, Rotating Shifts

      18537
      United States, IL, Chicago
      Rush University Medical Center
      May 28, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: Neonatal Intensive Care Unit (NICU)

      Work Type: Part-Time - 40 Hours every 2 weeks (0. 5 FTE)

      Shift: Rotating Shifts: Must be able to work Day, Evening, and Night Shifts

      Work Schedule: 8-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Rate: $19.10 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High school diploma or equivalent
      • Working knowledge of basic computer and keyboard functions.
      • Strong problem solving and communication skills.
      • Able to write legibly and perform basic mathematical calculations
      • Able to type 25 words/minute or greater.
      • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
      Physical Demands:
      • The ability to move throughout the Medical Center
      • Lifting or carrying objects up to 25 lbs.
      • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
      • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
      • Work entails coming in contact with patient specimens during processing and transport.

      Responsibilities:
      1. Customer service
      1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
      1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
      1.3 Answers and screens phone calls to determine appropriate person or response needed.
      1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
      1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
      1.6 Anticipates customer needs and assists patients and visitors with direction.
      1.7 Screens patient call lights and forwards request to appropriate staff member.
      2. Patient flow/bed control
      2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
      2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
      2.3 Reconciles census every shift.
      2.4 Performs walking census reconciliation a half hour before the end of each shift.
      3. Patient medical records
      3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
      3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
      3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
      3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
      3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
      4. Unit operations/technology
      4.1 Utilizes complex telecommunication systems.
      4.2 Utilizes and trouble shoots all unit based communication equipment.
      4.3 Identifies and trouble shoots technology failures and handles computer down time.
      4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
      4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
      5. Teamwork/professional work style
      5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
      5.2 Remains on duty until relieved. Cross-covers multiple units as required.
      5.3 Independently offers assistance to peers or other staff members when workload allows.
      5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
      5.5 Maintains a clean and orderly nursing station and personal work and storage area.
      5.6 Demonstrates commitment to patient confidentiality and values of Rush.
      5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
      5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
      5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
      6. Continuous quality improvement
      6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
      6.2 Is aware of and participates in department and Rush quality improvement initiatives.
      7. Education and self-development
      7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
      7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Oncology Infusion RN 2 - RUSH Cancer Center at Lisle - Full-Time

      18433
      United States, IL, Chicago
      Rush Oak Park
      May 28, 2025

      Location: 2455 Corporate W Dr, Lisle, Illinois 60532

      Business Unit: RUSH MD Anderson Cancer Center at Rush Lisle

      Department: Infusion Services

      Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

      Work Schedule: Four 10-Hour Shifts per week - Monday to Friday

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $40.75 - $72.94 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Oncology Infusion RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Oncology Infusion RN 2 is a competent nurse who has mastered technical skills and utilizes evidence-based interventions. The Oncology Infusion RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group. a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations: i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment. ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.

      • All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
      • Current State of Illinois Registered Nurse licensure.
      • Maintain current BLS certification. ACLS strongly recommended.
      • Chemotherapy and Biotherapy Certification OR commitments to obtain within 6 months of hire date.
      •Minimum one year of nursing experience required.
      • 1 year Oncology experience preferred.
      Emergency or critical care experience preferred.
      • Epic and Beacon experience
      • Excellent communication and interpersonal skills are required in order to lead and teach.
      •Analytical and possesses ability to interact effectively with others in difficult situations.
      • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      Preferred Job Qualifications:
      • Ambulatory oncology experience.
      • Ambulatory and infusion experience.
      •National certification preferred.

      Physical Demands:
      • Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      Job Responsibilities:
      Evidence Based Interventions
      • Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      • Utilizes system wide resources to support decision-making and action.
      • Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
      • Communicates current evidence-based information with peers.

      Relationships and Caring
      • Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      •Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.

      Critical Thinking
      • Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      • Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      • Recognizes changes in patient status and consistently responds effectively.

      Technical Expertise
      •Demonstrates consistent safe and effective use of medical devices in the delivery of patient care
      • Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      • Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
      • Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.

      Leadership
      • Demonstrates the ability to provide education to staff and students on the unit.
      • Demonstrates beginning leadership skills related to patient care.
      • Delegates effectively and consistently to optimize patient outcomes.
      •Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      • Continue to contribute to a positive patient outcome by providing expert assistance with critical procedures for patients.
      • Administer medications, treatments and provide extensive patient/family education.
      • Provide guidance and support and direct workflow of clinical staff.

      Department Specific Job Responsibilities:
      •Coordinate and provide sensitive medical and primary nursing care for patients with hematological-oncological diagnoses.
      •Provide infusion support that may include chemotherapy, immunotherapy blood products and supportive medications.
      •Provides urgent symptom management support to the patient requiring escalation of care.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Transactional Paralegal

      18941
      United States, IL, Chicago
      Rush University Medical Center
      May 28, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RUSH Legal Affairs

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.89 - $44.48 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      In conjunction with the Senior Associate General Counsel -RCMC and members of the Office of Legal Affairs (OLA), this position is responsible for assisting in the management of transactional legal agreements for Rush University System for Health and all subsidiary and affiliate entities. This role reports directly to the Senior Associate General Counsel – RCMC and partners with Sourcing, Corporate Finance and system contract requestors and leaders as needed to ensure oversight and appropriateness of legal contractual arrangements. This individual exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      •Bachelor's degree is required.
      •5 years of paralegal experience with 3 years as a transactional paralegal.
      •Familiarity with the health care industry and its unique issues is preferred.
      •Proficient in Excel, Microsoft Word and Power Point is required.
      •Strong critical thinking, problem analysis and problem solving skills.
      •Excellent organizational skills and ability to multi-task.
      •Clear and concise verbal and written communication skills
      •Organizational and analytical skills required.
      •Experience meeting deadlines required.
      •Experience working collaboratively and independently.
      •An approachable, positive, energetic, and proactive nature.
      •Committed to accountability, process improvement, and process excellence.

      Responsibilities:
      1.Is proficient in utilizing the Rush contract management system, Agiloft, for all contract processing from initial draft through execution.
      2.Reviews and/or drafts various legal contracts and other documents and advises internal clients of potential legal risks.
      3.Assists in day to day management of Agiloft contract records.
      4.Educates and supports end users who need assistance in following the Agiloft contracting processes.
      5.Tracks and manages Agiloft assigned portfolio of agreements, validating user submissions and auditing attachments.
      6.If requested negotiates changes to contracts directly with vendor in consultation with the business leaders and under the direction of the Senior Associate General Counsel.
      7.Manages incoming requests for the legal review of corporate transactions on behalf of Rush and its affiliated entities via tasks assigned by the Sourcing transactional team.
      8.Maintains a library of pre-approved form documents, contract clauses, templates, and historical documents, and adds or revises material, as needed.
      9.Performs general corporate transactional support for Rush and its affiliated entities.
      10.Other duties and projects as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    Admission Registration Specialist 1

    18747
    United States, IL, Chicago
    Rush University Medical Center
    May 29, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Patient Access

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 2

    Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school graduate or equivalent.
    •0-1 year of experience
    •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
    •Excellent communication and outstanding customer service and listing skills.
    •Basic keyboarding skills
    •Critical thinking, sound judgment and strong problem-solving skills essential
    •Team oriented, open minded, flexible, and willing to learn
    •Strong attention to detail and accuracy required
    •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
    •Ability to follow oral and written instructions and established procedures
    •Ability to function independently and manage own time and work tasks
    •Ability to maintain accuracy and consistency
    •Ability to maintain confidentiality
    Preferred Job Qualifications:
    •Associates Degree in Accounting or Business Administration
    •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
    •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
    •Working knowledge of medical terminology and anatomy and physiology is preferable.
    Physical Demands:
    Competencies:
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
    2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
    3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
    4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
    5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
    6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
    7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
    8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
    9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
    10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
    11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
    12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
    13.Other duties as needed and assigned by the supervisor/manager.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Salesforce Developer

    19007
    United States, IL, Chicago
    Rush University Medical Center
    May 29, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Enterprise Platforms

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.61 - $58.14 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This position leverages Salesforce to develop workflows, configurations, customizations, and applications. Works with the business to customize/update complex software for computer programs, designs prototype applications, implements and tests source code, troubleshoots software applications and effectively executes the development plan. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Bachelor’s Degree in Computer Science or 3+ years working in an IT related discipline.
    •Knowledgeable of ITSM, workflow development practices and techniques.
    •2+ years development working on Salesforce (i.e.: APEX).
    •2+ years’ experience documenting requirements, designing in a Salesforce enterprise environment.
    •Experience with scrum and other agile based methodology of software development.
    •Clear and concise written and verbal communication skills.
    •Analytical, multi-tasking and problem-solving skills.
    Preferred Job Qualifications
    •Certified Salesforce Developer.
    •Certified Salesforce Administrator.

    Responsibilities:
    Job Responsibilities:
    •Delivers complex work critical to the organization in an Agile environment.
    •Develops software applications, workflows, and configurations to meet customer needs.
    •Creates actionable technical documentation based on gathered business requirements.
    •Assists with scoping and planning of various CRM related projects and initiatives.
    •Develops and maintains SFDC Visual Force pages, Apex classes and triggers.
    •Performs routine administration functions for Salesforce.com.
    •Creates documentation, including training documentation and manages release notes (Git) environment of similar.
    •Participates in cross-functional teams that address strategic business issues.
    •Supports the deployment of changes to production.
    •Understands and follows through with business requirements during all phases of development.
    •Transforms design into functionality; tests and maintains layouts and other components to enhance user-experience.
    •Collaborates with other developers to ensure consistency and quality.
    •Continuously maintains; tests and troubleshoots issues and problems.
    •Creates installation, troubleshooting, and end user documentation.
    •Provides support and follow-up for issues.
    •Communicates effectively within the RUMC (Rush University Medical Center) organization and all teams.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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    Mgr 3D and Augmented Reality Lab

    18642
    United States, IL, Chicago
    Rush University Medical Center
    May 28, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Diag Srvcs Medical Physics

    Work Type: Full Time (Total FTE 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:AM - 4:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $45.59 - $74.19 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Manager of the 3D Printing and Augmented Reality (AR) Lab is responsible for the overall operation, maintenance, and development of the 3D printing and AR services. This role ensures the efficient and effective production of anatomical models and other 3D printed tools for pre-surgical planning, education, research, and clinical applications as well as the use of AR for education and pre-surgical planning. The Manager will provide technical expertise, manage personnel, and collaborate with radiologists, surgeons, and other healthcare professionals to optimize the utilization of 3D printing technology and AR in patient care. The manager will supervise any ancillary staff involved in the generation of the data utilized by the lab. In addition, the candidate will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Qualifications:
    •Bachelor's degree in Biomedical Engineering, Mechanical Engineering, Computer Science, or a related field. Master's degree preferred.
    •Minimum of 3-5 years of experience in 3D printing, preferably in a medical or research setting.
    •Proficiency in medical image processing software (e.g., Mimics, 3D Slicer, Materialise) and 3D modeling software (e.g., Meshmixer, Blender, SolidWorks).
    •Extensive knowledge of 3D printing technologies (FDM, SLA, etc.) and materials.
    •Strong understanding of medical imaging modalities (CT, MRI, etc.).
    •Excellent problem-solving, analytical, and organizational skills.
    •Strong communication and interpersonal skills.
    •Ability to work independently and as part of a team.
    •Experience with regulatory compliance in a medical environment.
    Preferred Qualifications:
    •Experience in a hospital or clinical environment.
    •Certification in 3D printing or related field.
    •Knowledge of medical terminology and anatomy.

    Responsibilities:
    • 3D Printing & AR Application Development & Innovation: Lead research, development, and implementation of AR applications for medical imaging; evaluate new technologies; define technical standards; collaborate with medical professionals to identify needs and create solutions; oversee 3D model design and visualization; ensure accuracy and reliability; troubleshoot technical issues.
    • 3D Printing &AR Lab Management & Operations: Oversee daily lab operations (scheduling, materials, maintenance, QC); develop and implement SOPs; maintain project records; manage lab resources (equipment, software, consumables); ensure a safe and organized lab environment.
    • 3D Model Production & Technical Expertise: Convert medical images to 3D printable models; optimize models for clinical use; operate and maintain 3D printers; troubleshoot technical issues; stay updated on 3D printing advancements.
    • Clinical Collaboration & Communication: Collaborate with healthcare professionals to understand needs and provide support; communicate model specifications and timelines; train users on 3D printed models; participate in team meetings; liaise with vendors.
    • Team Leadership & Management: Supervise and mentor lab personnel; conduct performance reviews; develop training programs; manage schedules and task assignments; track project progress and budgets; document project outcomes.
    • Research & Development: Participate in 3D printing and AR research; evaluate new technologies and materials; contribute to innovative solutions for patient care.
    • Quality & Regulatory Compliance: Ensure compliance with regulations (e.g., HIPAA); participate in quality assurance initiatives; maintain QC documentation.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Diagnostic Svc Tech

    18809
    United States, IL, Chicago
    Rush University Medical Center
    May 28, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Diagnostic Imaging Prep

    Work Type: Full Time (Total FTE 1. 0)

    Shift: Rotating between 1st and 2nd shift

    Work Schedule: 8 Hr (6:00 AM - 11:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This role will provide care and oversight of the broad patient population seen across the Diagnostic Services areas. This role will support the efficient operation of the department by transporting and/or directing patient flow and by ensuring patients are properly prepped and readied for their exam. This role also performs ECGs for the ED and inpatient population. As a Diagnostic Services Technologist, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    -Formal Certified Nursing Assistant (CNA) or Medical Assistant (MA) training and certification is required.
    -Excellent written and verbal communication skills and good typing skills.
    -Strong organizational skills and the ability to multi-task.
    -Must demonstrate excellent customer service skills and be able to maintain a high degree of professionalism while working in a high-volume, high-stress environment.
    -Should have experience with computerized office systems, medical records documentation, patient confidentiality regulations, and medical terminology.
    -High school diploma or equivalent.
    -Bilingual (English-Spanish) a plus.
    -Competency in IV starts.
    Preferred Job Qualifications:
    -Some Anatomy / Physiology understanding preferred.
    Physical Demands:
    -Position requires frequent bending, stooping, lifting, assisting patients onto x-ray table, pushing carts, gurneys, wheelchairs, large radiographic equipment and accessory equipment.
    -Must be able to lift 50 lbs. unassisted
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    -Provides basic care needs of the patients while in Diagnostic Services Department in support of the Nurse or Technologist.
    -Escort patients, as needed, to and from various modalities in a manner that supports efficient utilization of departmental resources.
    -Performs and processes ECGs and application of Cardiac Monitors.
    -Performs Point of Care (POC) tests and documents results in EPIC.
    -Has general knowledge of the equipment that may accompany patients to 3 Tower.
    -Has knowledge of and ability to prep patients for diagnostic exams and procedures.
    -Performs IV starts and/or phlebotomy as determined by MD protocol using the technique defined by RUMC policy and under the direction of the Radiologist/Cardiologist supervising the diagnostic exam.
    -Performs Visual Field exams on inpatient population.
    -Obtain baseline vitals, document them in EPIC and notify the appropriate (tech/nurse)
    -Responsible for maintaining a safe and orderly environment and for the wellbeing and safety of the patients under their care as well as that of family members and/or visitors within the Diagnostic Services area.
    -Report any incidents, accidents, or inconveniences involving patients to the Tech/Nurse on duty as well as the Department and be prepared to file a full and detailed incident report as needed.
    -Monitor patients for contrast reaction, distress and hypoglycemia; notify Radiologist with any concerns.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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    Radiologic Technologist 2

    18836
    United States, IL, Chicago
    Rush University Medical Center
    May 28, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Diag Srvcs-X-Ray

    Work Type: Full Time (Total FTE 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (7:00 AM - 3:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $27.47 - $43.27 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Provides quality patient care in an efficient and cost-effective manner. Applies knowledge of the modality to produce quality diagnostic images. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures including complying with all Rush University Medical Center Customer Service Standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Formal training in an accredited Radiologic Technology Program.
    •Valid Illinois Emergency Management Agency (IEMA) license.
    •Registry or Registry-eligible with the American Registry of Radiologic Technologists.
    •Proficient in modality physics and operation of equipment.
    •Knowledge of human anatomy, pathology and physiology.
    •Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
    •LEVEL 1JC (Job #2381): Radiography registry - Proficient in basic X-ray exams.
    •LEVEL 2JC (Job #2383): Proficient in 2 modalities: Meets Level 1 requirements AND proficient in OPERATING ROOM X-RAY OR GI-FLUORO OR ECG OR PHLEBOTOMY OR CLINICAL INSTRUCTOR.
    •LEVEL 3JC (Job #2386): Proficient in 3 modalities; meets Level 2 requirements AND proficient in OPERATING ROOM X-RAY OR GI-FLUORO OR ECG OR PHLEBOTOMY OR CLINICAL INSTRUCTOR.
    •LEVEL 4JC (Job #3383): Proficient in 4 modalities; meets Level 3 requirements AND proficient in OPERATING ROOM X-RAY OR GI-FLUORO OR ECG OR PHLEBOTOMY OR CLINICAL INSTRUCTOR.
    Physical Demands:
    •Requires full range body motion including handling and lifting patients when necessary.
    •Requires manual and finger dexterity and eye-hand coordination.

    Responsibilities:
    1. Provides quality patient care as defined by departmental and Age Specific standards of care.
    2. Maintains patient privacy and confidentiality.
    3. Follows departmental protocols and procedures in the performance of exams and produces work that meets quality standards.
    4. Produces work in an efficient manner that meets departmental productivity standards.
    5. Maintains the physical work environment in a manner that meets departmental and regulatory requirements.
    6. Has a working knowledge of the imaging systems, Radiology Information System and PACS.
    7. Reports supply shortage or equipment failure to section supervisor.
    8. Follows work and patient schedules.
    9. Assist Radiologist in the performance of procedures.
    10. Handles, administers and documents medications under the supervision of a radiologist and following the guidelines of the Rush Pharmacy and technical licensure.
    11. Maintains logs and documentation as per departmental protocol.
    12. Provides patient history or information necessary for proper interpretation of the procedure.
    13. Maintains licensure/registry status as determined by state or regulatory bodies.
    14. Participates in the training and development of students assigned to area through clinical affiliations.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Diagnostic Pt Coord

    18759
    United States, IL, Chicago
    Rush University Medical Center
    May 28, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Diag Srvcs-Administration

    Work Type: Full Time (Total FTE  1. 0)

    Shift: Rotating between 1st and 2nd shift

    Work Schedule: 8 Hr (6:00 AM - 11:30 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $16.48 - $25.96 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This role will provide patient greeting and/or reception functions for the various areas across the Diagnostic Services areas. This role will also manage the scheduling of inpatients in a manner that minimizes the time between order placement and exam completion, import and catalogue external images into the PACS system and provide daily reports relevant to operations. As a Patient Coordinator, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures

    Other information:
    Job Qualifications:
    •Strong interpersonal and communication skills.
    •Ability to perform multiple tasks at one time, good organizational skills.
    •Ability to participate in the training of new staff
    •Working knowledge of department and Medical Center preferred but not necessary

    Responsibilities:
    •Communicates outpatient arrivals and waiting issues to technical sections.
    •Documents the arrival time of the outpatients in the Radiology Information System.
    •Performs check-in process for outpatients, including assistance with orders, wristbands and labels.
    •Confirms demographic information for outpatients.
    •Creates, edits and scans patient registration documents.
    •Obtains e-signature for HIPAA and Financial Responsibility Agreement.
    •Edits patient visit number for billing accuracy.
    •Assumes ownership of patients and family members in the waiting areas, ensuring they are communicated to and are aware of status of procedures and delays.
    •Assists with escorting patients to the technical areas for their appointments.
    •Schedule inpatient Radiology procedures in a manner that minimizes turnaround time (order placement – exam complete) and maximizes resource utilization. Initiate consultation where necessary.
    •Negotiate scheduling of STAT procedures.
    •Acquire transport/dispatch information.
    •Enter dispatch info into transport system for all inpatient studies.
    •Coordinate the scheduling of multiple exams across sections within Radiology in a manner that minimizes the number of trips to the department for the patient.
    •Participates in the training of new hires or the cross-training of staff to new and/or revised procedures.
    •Applies departmental and Medical Center procedures and guidelines for scheduling and phone etiquette.
    •Reviews radiology orders for completeness of information.
    •Assists with appointment confirmation calls.
    •Processes importing of external images into the institutions PACS archive as per workflow and policy,

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Administrative Assistant 3

    18588
    United States, IL, Chicago
    Rush University Medical Center
    May 28, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Pharmacy

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (6:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $25.20 - $39.69 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Administrative Assistant 3 works independently on multiple tasks simultaneously maintaining the highest level of confidentiality. The Administrative Assistant 3 must be able to focus and perform well under pressure with the ability to effectively prioritize and meet deadlines. Provides administrative duties including composition of letters and reports as well as planning, developing and completing assignments with minimal direction. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High School Diploma.
    • Five years’ administrative experience in a healthcare setting.
    • Strong project and time management skills.
    • Proactive and resourceful.
    • Customer-focused.
    • Excellent written and verbal communication skills.
    • Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
    • Ability to coordinate and prioritize multiple tasks, projects and schedules.
    • Ability to work independently.
    • Ability to interact effectively and efficiently with all levels.
    Preferred Job Qualifications:
    • Bachelor’s degree.

    Responsibilities:
    1.Administrative Assistant work that includes typing of correspondence, work with PowerPoint presentations and computer problem solving,
    2.Prepare and schedule meetings.
    3.Manages and administers the daily operations, organizes work, sets priorities, meets critical deadlines and follows-up assignments with minimum direction.
    4.Exercises discretion and independent judgment in daily activities and executive administrative details of a confidential nature.
    5.Completes special assignments requiring collecting, organizing and analyzing data basis of significant decisions.
    6.Manages multiple calendars requiring extensive attention to detail and the ability to make decisions regarding appointment priorities; organizes and schedules meetings; arranges and prepares agendas and provides background information for various complex internal and external meetings and projects as requested or necessary.
    7.Prepares confidential correspondence. Prepares reports and other documents.
    8.Reconciles accounts payable requests.
    9.Answers administrative phone calls; receives and screens patients and visitor’s telephone calls, e-mails and faxes, providing information and resolving complaints using good judgment and the interpretation of policies and procedures.
    10.Arranges travel (registration, airline, accommodations) and prepares itineraries for leadership to attend meetings; prepares and tracks reimbursement submissions.
    11.Coordinates conference room reservations.
    12.Serves as primary contact for monitoring, ordering, stocking office supplies and managing office equipment maintenance and repair issues as well as environmental service problems.
    13.Performs other work-related duties or projects as assigned, such as facility and relocation projects.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinical Resource Coordinator Specialty Pharmacy

    18597
    United States, IL, Chicago
    Rush University Medical Center
    May 28, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Specialty Drug Solutions

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $20.19 - $31.80 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Clinical resource coordinator (CRC) applies a collaborative approach in working with physicians, patients, case managers, community providers, payers and internal/external agencies to provide case management support services related to effective utilization of services and transition planning for adult, geriatric, neonate, pediatric and adolescent patients. CRC activities and processes include patient interviews, screenings, referrals, follow-up calls, discharge planning, payer certification, denial avoidance and customer satisfaction. CRC services may be coordinated centrally through department or assigned by unit, physician practice or service line. Responsibilities for specific liaison roles may vary depending upon assignment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Valid State of Illinois Pharmacy Technician license required
    • High School diploma and minimum 2 years’ experience required.
    •Demonstrated knowledge and/or experience with hospital -related service functions such as: patient interviews, discharge planning/social service basic assessment and referral processes, community resources, finance and payer communication processes and information systems.
    •Maintains CE hours required to retain CPhT certification. Obtain certification within 1 year of starting if not certified prior to starting.

    Responsibilities:
    •Manages caseload, serves as resource, sets priorities and completes assigned tasks.
    •Facilitates collaboration with specialty pharmacy team/department to prioritize tasks, ensuring department support needs are met.
    •Models ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs.
    •Facilitates effective, efficient communication and problem solving with internal and external customers. Uses clinical software to document activities, track performance outcomes and produce performance reports.
    •Provides training and orientation, creates reference materials and shares expertise with others.
    •Seeks continuing education opportunities, completes required in-services and maintains professional growth by attending various department, institutional and external meetings, seminars and workshops.
    •Applies performance improvement strategies to promote continuous process improvement.
    •Identifies opportunities and collaborates with specialty pharmacy team/department to implement solutions. May serve on department or hospital-wide committees as needed.
    •Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
    •Performs activities in support of patient flow that may include patient placement activities
    •Ability to assume other related responsibilities as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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    Sr Clerical Office Assistant

    13213
    United States, IL, Chicago
    Rush University Medical Center
    November 04, 2024

    Location: Chicago, IL

    Hospital: Rush University Medical Center

    Department: SBO Enterprise Services

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page.

    Summary:
    Performs a variety of administrative tasks in support of the operations function. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school diploma or GED.
    •One year business experience.
    •Excellent customer service and interpersonal skills.
    •Excellent verbal and written communication skills, including computer skills.
    •Able to type 25 words per minute (wpm) or greater.
    •Good organizational skills.
    •Strong problem solving skills.
    •Ability to multitask.
    •Flexible both in schedule to provide coverage seven days a week, 24 hours a day as necessary.
    Physical Demands:
    •Work requires the ability to move throughout the Medical Center.
    •Work requires lifting or carrying objects up to 25 lbs.

    Responsibilities:
    1. Greet and assist customers, including, but not limited to: staff, volunteers, visitors, guests.
    2. Order and maintain supplies.
    3. Answer incoming telephone calls promptly and courteously and screens calls to determine appropriate person or response needed.
    4. Identify opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
    5. General duties, including preparing and completing paperwork, arranging meetings, computer generated forms, inputting data, compiling information, and distribution/processing of files to completion.
    6. Answers questions, retrieves information, or generates reports for management as needed.
    7. Receive and log records, files, or paperwork, verifying completeness and accuracy.
    8. Attend staff meetings on scheduled workdays.
    9. Accept assignments by leadership.
    10. Independently offer assistance to peers or other staff members when workload allows.
    11. Participate in department and Rush quality improvement initiatives.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Unit Clerk - Neonatal ICU - Part-Time, Rotating Shifts

    18537
    United States, IL, Chicago
    Rush University Medical Center
    May 28, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: Neonatal Intensive Care Unit (NICU)

    Work Type: Part-Time - 40 Hours every 2 weeks (0. 5 FTE)

    Shift: Rotating Shifts: Must be able to work Day, Evening, and Night Shifts

    Work Schedule: 8-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Rate: $19.10 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High school diploma or equivalent
    • Working knowledge of basic computer and keyboard functions.
    • Strong problem solving and communication skills.
    • Able to write legibly and perform basic mathematical calculations
    • Able to type 25 words/minute or greater.
    • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
    Physical Demands:
    • The ability to move throughout the Medical Center
    • Lifting or carrying objects up to 25 lbs.
    • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
    • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
    • Work entails coming in contact with patient specimens during processing and transport.

    Responsibilities:
    1. Customer service
    1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
    1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
    1.3 Answers and screens phone calls to determine appropriate person or response needed.
    1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
    1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
    1.6 Anticipates customer needs and assists patients and visitors with direction.
    1.7 Screens patient call lights and forwards request to appropriate staff member.
    2. Patient flow/bed control
    2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
    2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
    2.3 Reconciles census every shift.
    2.4 Performs walking census reconciliation a half hour before the end of each shift.
    3. Patient medical records
    3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
    3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
    3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
    3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
    3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
    4. Unit operations/technology
    4.1 Utilizes complex telecommunication systems.
    4.2 Utilizes and trouble shoots all unit based communication equipment.
    4.3 Identifies and trouble shoots technology failures and handles computer down time.
    4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
    4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
    5. Teamwork/professional work style
    5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
    5.2 Remains on duty until relieved. Cross-covers multiple units as required.
    5.3 Independently offers assistance to peers or other staff members when workload allows.
    5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
    5.5 Maintains a clean and orderly nursing station and personal work and storage area.
    5.6 Demonstrates commitment to patient confidentiality and values of Rush.
    5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
    5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
    5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
    6. Continuous quality improvement
    6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
    6.2 Is aware of and participates in department and Rush quality improvement initiatives.
    7. Education and self-development
    7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
    7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Oncology Infusion RN 2 - RUSH Cancer Center at Lisle - Full-Time

    18433
    United States, IL, Chicago
    Rush Oak Park
    May 28, 2025

    Location: 2455 Corporate W Dr, Lisle, Illinois 60532

    Business Unit: RUSH MD Anderson Cancer Center at Rush Lisle

    Department: Infusion Services

    Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

    Work Schedule: Four 10-Hour Shifts per week - Monday to Friday

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $40.75 - $72.94 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Oncology Infusion RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Oncology Infusion RN 2 is a competent nurse who has mastered technical skills and utilizes evidence-based interventions. The Oncology Infusion RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group. a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations: i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment. ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.

    • All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
    • Current State of Illinois Registered Nurse licensure.
    • Maintain current BLS certification. ACLS strongly recommended.
    • Chemotherapy and Biotherapy Certification OR commitments to obtain within 6 months of hire date.
    •Minimum one year of nursing experience required.
    • 1 year Oncology experience preferred.
    Emergency or critical care experience preferred.
    • Epic and Beacon experience
    • Excellent communication and interpersonal skills are required in order to lead and teach.
    •Analytical and possesses ability to interact effectively with others in difficult situations.
    • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    Preferred Job Qualifications:
    • Ambulatory oncology experience.
    • Ambulatory and infusion experience.
    •National certification preferred.

    Physical Demands:
    • Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    Job Responsibilities:
    Evidence Based Interventions
    • Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    • Utilizes system wide resources to support decision-making and action.
    • Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
    • Communicates current evidence-based information with peers.

    Relationships and Caring
    • Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    •Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.

    Critical Thinking
    • Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    • Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    • Recognizes changes in patient status and consistently responds effectively.

    Technical Expertise
    •Demonstrates consistent safe and effective use of medical devices in the delivery of patient care
    • Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    • Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
    • Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.

    Leadership
    • Demonstrates the ability to provide education to staff and students on the unit.
    • Demonstrates beginning leadership skills related to patient care.
    • Delegates effectively and consistently to optimize patient outcomes.
    •Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    • Continue to contribute to a positive patient outcome by providing expert assistance with critical procedures for patients.
    • Administer medications, treatments and provide extensive patient/family education.
    • Provide guidance and support and direct workflow of clinical staff.

    Department Specific Job Responsibilities:
    •Coordinate and provide sensitive medical and primary nursing care for patients with hematological-oncological diagnoses.
    •Provide infusion support that may include chemotherapy, immunotherapy blood products and supportive medications.
    •Provides urgent symptom management support to the patient requiring escalation of care.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Transactional Paralegal

    18941
    United States, IL, Chicago
    Rush University Medical Center
    May 28, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: RUSH Legal Affairs

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.89 - $44.48 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    In conjunction with the Senior Associate General Counsel -RCMC and members of the Office of Legal Affairs (OLA), this position is responsible for assisting in the management of transactional legal agreements for Rush University System for Health and all subsidiary and affiliate entities. This role reports directly to the Senior Associate General Counsel – RCMC and partners with Sourcing, Corporate Finance and system contract requestors and leaders as needed to ensure oversight and appropriateness of legal contractual arrangements. This individual exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    •Bachelor's degree is required.
    •5 years of paralegal experience with 3 years as a transactional paralegal.
    •Familiarity with the health care industry and its unique issues is preferred.
    •Proficient in Excel, Microsoft Word and Power Point is required.
    •Strong critical thinking, problem analysis and problem solving skills.
    •Excellent organizational skills and ability to multi-task.
    •Clear and concise verbal and written communication skills
    •Organizational and analytical skills required.
    •Experience meeting deadlines required.
    •Experience working collaboratively and independently.
    •An approachable, positive, energetic, and proactive nature.
    •Committed to accountability, process improvement, and process excellence.

    Responsibilities:
    1.Is proficient in utilizing the Rush contract management system, Agiloft, for all contract processing from initial draft through execution.
    2.Reviews and/or drafts various legal contracts and other documents and advises internal clients of potential legal risks.
    3.Assists in day to day management of Agiloft contract records.
    4.Educates and supports end users who need assistance in following the Agiloft contracting processes.
    5.Tracks and manages Agiloft assigned portfolio of agreements, validating user submissions and auditing attachments.
    6.If requested negotiates changes to contracts directly with vendor in consultation with the business leaders and under the direction of the Senior Associate General Counsel.
    7.Manages incoming requests for the legal review of corporate transactions on behalf of Rush and its affiliated entities via tasks assigned by the Sourcing transactional team.
    8.Maintains a library of pre-approved form documents, contract clauses, templates, and historical documents, and adds or revises material, as needed.
    9.Performs general corporate transactional support for Rush and its affiliated entities.
    10.Other duties and projects as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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