Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Cardiovascular and Thoracic Surgery 

Cardiovascular ICU

Advanced Practice Provider

Rush University Medical Center

Chicago, IL

The Cardiac Surgery team at Rush University Medical Center is actively recruiting for a Cardiovascular ICU Advanced Practice Provider (APP) to join the Heart & Vascular Service Line.

Schedule & Shifts:

· Rotating day and night shifts scheduled in 4-6 week blocks.

· 13-hour shifts, averaging 6 shifts over a 2-week period.

· Extra shifts (day or night) are available for those interested.

Clinical Responsibilities:

· Work as part of a multidisciplinary team including Cardiac Surgeons and an in-house night Intensivist.

· Deliver comprehensive care to cardiovascular ICU patients, supporting the post-surgical and critical care continuum.

Qualifications:

· APRN candidates must hold Acute Care Certification to be considered.

· Applicants with previous Advanced Practice Provider experience in Cardiovascular ICU is preferred. Relevant RN experience may be considered.

The Advanced Practice Provider (APP) is a licensed physician assistant (PA) or advanced practice registered nurse (APRN) who functions as a member of the health care team to provide high quality, comprehensive acute and/or routine medical/surgical care of Rush patients within the scope of practice granted in accordance with the Rush University Medical Center medical staff bylaws. The APP will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 400 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. With a Director of Advanced Practice and 34 Lead APPs across the system, Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. The Rush system includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country. All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. Rush has built a strong Office of Community Health Equity and Engagement, and we founded the RUSH BMO Institute of Health Equity. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Position Summary:

The Advanced Practice Provider (APP) will provider all aspects of care including acute care, well care and chronic care in the urgent care setting for patients of all ages.

Position Requirements:

Nurse Practitioner:

• Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse
• Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position
• Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)
• Maintains State of Illinois and Federal DEA license
• Must maintain Rush University Medical Center (RUMC), Rush Oak Park Hospital (ROPH), and Rush Copley Medical Center (RCMC) clinical privileges, as applicable.
• CPR, ACLS and PALS certifications.
• Excellent communicator
• Experience treating patients of all ages

Physician Assistant:

• Current licensure from the State of Illinois as a Physician Assistant/Associate
• Successful completion of an accredited Physician Assistant/Associate Program
• Current certification from National Commission on Certification of Physician Assistants
• Must maintain Rush University Medical Center (RUMC), Rush Oak Park Hospital (ROPH), and Rush Copley Medical Center (RCMC) clinical privileges, as applicable
• Excellent communicator
• Experience treating patients of all ages

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $137,360 - $193,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Gen Surgery Bariatrics PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Clinical Staffing Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM), Every other weekend

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign-On Bonus: $5,000

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Electrophysiology Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $55.88 - $100.03 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the guidance and direction of the Director of Perioperative/Interventional Services, the Manager Perioperative Servicecs RN is the clinical liaison and assistant business manager of a specific patient care unit(s). In the absence of the Director of Perioperative/Interventional Services, the Managerr Perioperative Serviceds RN is the RN Director designee. The Mgr Perioperative Svcs Registered Nurse implements initiatives in support of the unit vision and manages human, operational and organizational systems that support patient care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Current State of Illinois Registered Nurse licensure.
•Three years varied perioperative/interventional services experience with increase of leadership or responsibility (e.g., charge nurse, preceptor, service line leader or educator)
•Maintain current BLS certification.
•Earned nursing degree at the baccalaureate level or higher
•National Certification required within twelve months of hire.
•Excellent interpersonal communication, problem solving, and conflict resolution skills
•Possession of analytical decision-making skills necessary to quickly assess and resolve complex logistical, technical, and patient care problems and issues
•Ability to train, motivate, and supervise subordinate staff
•Ability to address and manage conflict in a direct and professional manner
•Ability to build collaborative relationships with providers
•High emotional intelligence as evidenced by ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution
•Demonstrates the ability to work in complex departmental systems or programs.
•Communication skills are required in order to lead, teach and persuade others.
•Ability to interact effectively with others in difficult situations.
•Work requires 24/7 responsibility for activities of the unit.
Preferred Job Qualifications:
•Graduate degree in nursing preferred or related field considered
Physical Demands:
•Lifting or carrying objects 30lbs. and lifting and positioning patients, with appropriate lift devices.
•Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
Clinical Practice and Leadership
• Lead the day-to-day operation and coordination of perioperative services
• Improve patient, provider, and staff satisfaction
• Identify opportunities to increase quality, safety, effectiveness, efficiency, and improved outcomes
• Identify indicators to measure, evaluate, and improve care. Assure appropriate quality monitoring occurs to improve practice and reduce the potential for patient complications.
• Develop a strong, collaborative relationship with physicians, medical directors, other department leaders, and perioperative services vendors
• Assure that patient/family centered care is provided within the Perioperative/Interventional Services’ established standards
• Assure compliance with applicable perioperative/interventional service standards, Joint Commission standards, state codes, and other legal requirements
• Initiate the development and revision of policies and procedures specific to the programs of care
Personnel Management
• Direct and evaluate the department’s workforce in terms of overall staffing and scheduling, adjusting to changes in care requirements, patient census, and staffing resources
• Recruit staff members who are in congruence with service excellence and quality patient care
• Develop staffing models in conjunction with speciality and patient care needs
• Engage in ongoing feedback to the effectiveness of staff members in their roles
• Identify and establish clinical learning opportunities for students in various health care disciplines. Monitor student performance in conjunction with nursing and medical faculty.
Resource Management
• Prepare and/or participate in preparation of operating budgets, including volume projections and expense and revenues estimates, in collaboration with the Director
• Analyze and monitor actual budget performance and address variances
• Institute necessary modifications to procedures and department resource commitments as financial changes dictate
• Develop and monitor a system for timely, accurate charge entry and reconciliation
• Research new technology in supplies and equipment and evaluate for quality or cost improvements
• Assure that space is utilized or altered to maximize safety and efficiency
• Prepare documentation and participate in evaluation and acquisition of capital equipment and supplies
Professionalism
• Promote both staff and personal professional growth
• Serve on committees as requested or as guided by professional interest

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Quality Assurance (QA) Specialist is responsible for performing quality monitoring to ensure Patient Access staff are adhering to expected workflows, internal policies, registration across the organization and external regulatory requirements. The QA Specialist is a remote position supporting across departmental processes. This position will work closely with Patient Access leadership. This position will provide support for both onsite and remote staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent
•1-2 years of experience
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Ability to analyze and interpret data
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Provides on-going monitoring to compile and track performance at the team and individual level and provides trend data to the management team. Prepares and analyzes internal and external quality reports for management staff to review – High dollar accounts; Aged accounts; Guarantor change account; CEA report; Claim edits; DNB accounts. Works newborn accounts – monitoring the addition of insurance for newborn coverage.
3.Reviews prior account notes for past due balances and any information that might aid in the account resolution process, as well as documents all encounters and actions. Follows up with responsible person managing account for updates to resolution.
4.Monitors daily Metrics dashboard for additional accounts that will impact overall increase in unresolved accounts that would impact department’s dashboard metrics for DNFB, Claim edits, and CFB Days.
7.Exercise exceptional customer service skills when communicating with our team members, as well as our internal customers. Finds resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement. Initiates requests for financial Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected.
9.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions at all levels.
10.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Clinical Staffing Office-Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Staffing Coordinator oversees and ensures shift scheduling. This role closely monitors scheduled and unscheduled absences and leverages the temp pool to ensure shift coverage. Additionally this role creates and produces attendance reports toward the continuous improvement of workforce planning. This role exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• High School Diploma.
• Two years' work experience.
• Analytical ability is required to problem solve.
• Strong oral and written communication skills.
• Ability to proofread staffing schedules for errors.
• Excellent organizational abilities are essential to successfully navigate systems and varied responsibilities.
• Able to work independently and as a member of a team.
• Strong grasp of computer skills and be proficient in the use of general computer applications such as Microsoft Word, Excel, and PowerPoint.
• Strong communication competence including written, oral, and interpersonal.
• Strong critical thinking and problem solving abilities.
• Proficient and functional acumen in Microsoft Office software, including Word, Excel, and Outlook.
• Ability and desire to take direction from management.
• Ability to identify opportunities for improvement and articulate these effectively.
Preferred Job Qualifications:
• Bachelor's degree in Business Management or related discipline.

Responsibilities:
• Interfaces with the supplemental staffing computer software.
• Ensures shift operational excellence through continuous monitoring of scheduled and unscheduled absences; leverages temporary pool to address shift shortages.
• Maintains temp pool staffers availability and contact information.
• Creates and produces requested reports toward absence trend identification.
• Supports the manager in managing overtime within the department.
• Ensures the effective maintenance of staffing records in accordance with departmental policies.
• Oversees the preparation of work and vacation schedules.
• Assesses long-term staffing needs and communicates plans of action to the manager.
• Maintains staffing records.
• Interacts appropriately with external and internal customers.
• Responds to customer requests in a timely manner.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Urology PBC POB

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 9 South Atrium-Gen Medicine

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Nursing Assistant performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The Nursing Assistant duties are of a technical nature requiring specialized training and skill. The training and skill of the Nursing Assistant is commensurate with their advancement through an accredited school of nursing. The Nursing Assistant is registered in an accredited school of nursing. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current enrollment in an accredited Baccalaureate or Masters entry level school of nursing with passing grades in all courses upon hire and on an annual basis or awaiting eligibility (within 3 months of graduation).
• Completed a fundamental nursing course to include basic nursing skills, such as vital signs and ADLs.
• High school diploma or equivalent.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
ASSISTS THE RN IN THE DELIVERY OF PATIENT CARE
1.Reports to charge Registered Nurse to designate for assignment of duties.
2.Maintains a safe patient environment.
3.Sets priority of duties based on needs of patient and unit, under the direction of the Registered Nurse.
4.Under the direction of the Registered Nurse, participates in the implementation of individualized plans of care.
5.Assists patients in activities of daily living.
6.Accurately obtains patient data and documents all care in the appropriate patient care record.
7.Performs routine procedures, treatments and specimen collections.
8.Demonstrates aseptic technique, when necessary.
9.Assists Registered Nurse or physician with advanced procedures.
10.Assists the nurse in the management of uncomplicated tubes and drains.
11.Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
12.Demonstrates knowledge of age specific variables and growth and development.
13.Promptly reports changes in patient condition to the appropriate Registered Nurse.
TRANSPORTS PATIENTS AND (OTHER) ITEMS AS NEEDED
14.Assists with admission, discharge, and transport of patients.
15.Transports laboratory specimens and patient belongings as required.
16.Obtains blood products, supplies and equipment as necessary.
COMPETENTLY UTILIZES TECHNOLOGY
17.Demonstrates proficiency in the use of the telephone and patient call system(s).
18.Demonstrates proficiency in the use of EPIC.
19.Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
MAINTAINS A SAFE, ORDERLY, WELL-EQUIPPED ENVIRONMENT
20.Keeps patient rooms safe, orderly, and according to unit routine.
21.Independently orders, organizes, and restocks according to unit specifications.
22.Replenishes patient room supplies.
23.Maintains emergency supplies.
DEMONSTRATES A PROFESSIONAL WORK STYLE IN INTERACTIONS WITH INTERNAL AND EXTERNAL CUSTOMERS
24.Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
25.Negotiates break time and communicates departure and return time per unit protocol.
26.Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 4 Kellogg Mood Disorder Unit

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 4

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM), Rare Rotation Required, Every other weekend

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Rheumatology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.