Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Respiratory Care
Work Type: Restricted Part Time (Total FTE. 10)
Shift: Shift 3
Work Schedule: 4 Hr (7:00:00 PM - 11:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $25.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Respiratory Therapist Assistant (RTA I) performs a variety of clinical and environmental tasks under the direction of the Registered Respiratory Therapist (RRT). The RTA I duties are of a technical nature requiring specialized training and skill. The training and skill level of the RTA I is commensurate with their advancement through an accredited school of respiratory care. The RTA I is registered in an accredited school of respiratory care and has completed at least two semesters of training. The RTA I demonstrates the ability to care for adults in the clinical setting following appropriate competency training. The RTA I will exemplify the Rush mission, values and act in accordance with Rush policies and procedures.
Other information:
Knowledge RTA I:
1.Current enrollment in an accredited school of respiratory care and completed at least 2 semesters with passing grades in all courses upon hire and on an annual basis.
2.Completed fundamental clinical competencies associated with routine floor and ICU care.
Physical Demands:
•Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Work requires lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Assists the RRT in the delivery of patient care.
2.Reports to charge RRT or designate for assignment of duties.
3.Maintains a safe patient environment.
4.Sets priority of duties based on needs of patient and unit, under the direction of the RRT.
5.Under the direction of the RRT, participates in the implementation of individualized plans of care.
6.Assists RRT with patients in activities of daily living.
7.Accurately obtains patient data and documents all care in the appropriate patient care record.
8.Performs routine procedures, treatments and specimen collections.
9.Demonstrates aseptic technique, when necessary.
10.Assists RRT or physician with advanced procedures.
11.Assists RRT in the management of airways.
12.Performs specific patient care procedures such as arterial blood gas, nebulizer and inhaler therapies, airway clearance therapy, oxygen therapy, and lung expansion therapy
13.Assists RRT in implementation and adjustment of ventilator settings.
14.Demonstrates knowledge of age specific variables and growth and development.
15.Promptly reports changes in patient condition to the appropriate RRT
16.Reprocesses equipment and readies for next use (cleaning, assembly, function check); restocks emergency boxes and supply areas
17.Transports patients and (other) items as needed.
18.Assists with admission, discharge, and transport of patients.
19.Transports laboratory specimens as required.
20.Obtains supplies and equipment as necessary.
21.Competently utilizes technology.
22.Demonstrates proficiency in the use of the telephone and patient call system(s).
23.Demonstrates proficiency in the use of EPIC.
24.Demonstrates proficiency in the use of selected unit specific monitors, ventilators, BiPAP and CPAP devices, airway clearance devices, lung expansion devices, vibrating mesh nebulizers and other equipment.
25.Maintains a safe, orderly, well-equipped environment.
26.Keeps patient rooms safe, orderly, and according to unit routine.
27.Independently orders, organizes, and restocks according to unit specifications.
28.Replenishes respiratory supplies.
29.Maintains emergency supplies.
30.Demonstrates a professional work style in interactions with internal and external customers.
31.Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
32.Negotiates break time and communicates departure and return time per protocol.
33.Demonstrates initiative and self-direction in work habits.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Specimen Acquisition
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (4:00:00 AM - 12:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.
Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Psychiatric Nursing Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $48.07 - $83.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Clinical Consulting Specialist is a nurse with expertise within a specialized area of nursing practice responsible for working with challenging circumstances stemming from complex illness and diverse individual, cultural, and family needs. The role provides care or supports staff in care delivery for populations requiring uniquely skilled interventions that are consistent with best practices, policies, strategic goals and RUSHICARE values. The Clinical Consulting Specialist role is a member of the nursing leadership team and demonstrates advanced knowledge and skills in education, organizational management and forging partnerships. Gaining cooperative efforts to promote a safe work environment through problem solving and making recommendations to remove barriers to appropriate care giving are also key performance areas. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Current State of Illinois Registered Nurse licensure
•National certification.
•Bachelor’s degree in Nursing from an accredited school of nursing - This job may also include advanced practice nurses certified as clinical nurse specialists or nurse practitioners (NPs) who DO NOT hold core privileges.
•Progressive experience and advanced knowledge in a specialized area of clinical nursing.
•Maintains current BLS certification.
•Critical thinking and high level analytical ability.
•Ability to interpret complex organizational systems.
•Demonstrate high level skills in leadership, communication, collaboration, mentoring, and change as evidenced by portfolio, recommendation letters, references, interview, and demonstration.
•Computer skills using various applications: Internet, e-mail, word programs and databases.
•Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
•The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports
•Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Preferred Job Qualifications:
Physical Demands:
* Master's degree in Nursing
•Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Plans the delivery of nursing care for patients and families in coordination with the healthcare team.
•Provides expert consultation in the assessment, planning, implementation and evaluates care plans for patients with complex health needs.
•Develops plans for safety needs throughout organization.
•Collaborates with the multidisciplinary team using the nursing process to integrate the nursing perspective into a comprehensive plan of care for the patient/family.
•Partners with others to identify and remove barriers that affect patient outcomes and facilitate solutions at a patient, unit or system level.
•Promotes continuity of care by working collaboratively with the interdisciplinary team utilizing knowledge of the range of treatments available.
•Selects and evaluates educational resources for patients, families, or groups appropriate to developmental level, health literacy level, learning needs, personal preferences, and readiness to learn.
•Selects and promotes optimal, cost effective resource utilization and interventions.
Nursing Practice
•Provides formal and informal education for nurses, students, and other professionals.
•Provides consultation on the latest evidence supporting cost-effective, safe nursing and clinical practices
•Collaborates to create a Standard of Practice using evidence based information to achieve outcomes for indicators that are nurse-sensitive.
•Mentors nurse colleagues in using evidence-based practice principals and to develop critical thinking and clinical judgment.
•Creates an environment that stimulates continuous self-learning, reflective practice, and sense of ownership.
•Provides education on complex clinical issues to clients
•Participates in committees to promote professional nursing practice or improve outcomes.
•Collaborates with other departments to develop and/or review orientation, clinical competency, and additional clinical education programs.
•Participates, as appropriate, in research and/or studies and quality projects conducted by nurses and multidisciplinary teams
Organization/Systems Leadership
•Partners with hospital departments and individuals to design, implement and evaluate programs and initiatives aligned with the organization’s strategic plans, regulatory agency requirements, guidelines, and standards of care.
•Uses effective strategies for changing clinician behavior to encourage adoption of evidence-based practices and innovations in care delivery.
•Contributes to development of policies, procedures, protocols in area of expertise
Interpersonal & communication skills
•Demonstrates advanced interpersonal and communication skills that establish and maintain professional relationships with coworkers, and each member of the healthcare team.
•Employs conflict management and negotiation skills to promote a safe and healthy work environment.
•Builds a practice environment in which respect, communication, and collaboration contribute to safe, quality outcomes.
•Applies ethical principles to resolving concerns in patient care, staff interventions, and organizational initiatives.
Professionalism
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
•Advances nursing practice by participation in professional organizations, publications, and dissemination.
•Advocates for the ethical principles in safeguarding confidentiality, dignity, and safety of all
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Care Management
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Manager of Social Work Care Management has specialized knowledge, education, and experience in the fields of human behavior, psychology, social work. The Manager is responsible for program development, hiring and staff development, and operational oversight of key programs in the department. The Manager collaborates with a multidisciplinary team as well as both inpatient and outpatient teams to facilitate effective care management, coordination of services at the appropriate level of care, and implement sustainable transition plans. The Manager acts as a role model within the team and is attuned to the cultural needs and health care disparity issues that may be inhibiting patients/caregivers’ engagement in their health care. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Master’s Degree in Social Work from an accredited university required.
•Current State of Illinois licensure as a Social Worker, LCSW, required.
•At least two years of experience supervising social workers required.
•At least five years of experience working as an LCSW required.
•Experience related to psychosocial issues, crisis management, conflict resolution, and person-centered
planning and care transitions.
•Skilled educator and communicator. Excellent interpersonal and team building skills, and ability to
collaborate effectively with physicians, nurses, and other staff.
•Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve,
and analyze data.
•Proficient in the Microsoft Office Suite.
•Demonstrated effective problem solving skills in a health care setting, preferably an academic medical
center
•Demonstrates the ability to address psychosocial barriers that are inhibiting a patient’s adherence to
managing medical recommendations needed to achieve good health outcomes.
•Ability to travel throughout the Medical Center.
Responsibilities:
Job Responsibilities:
•Responsible for managing staff with complex patient caseloads.
•Advocates for patient/family/caregiver needs and facilitates referrals for continuity of care. Provides crisis
intervention when needed.
•Provides leadership, support and clinical expertise within inpatient and ambulatory Care Management
teams to achieve desired outcomes.
•Responsible for maintaining policies and procedures, develops and updates guidelines and/or survival
manuals on clinical area specific CM tasks, and functions as a super user for EPIC training and
development.
•Assists in program development and process improvement.
•Collaborates in complex cases that are escalated to management in order to provide proactive care
planning, coordinated transition plans, and implements readmission avoidance strategies.
•Serves as a resource to physicians, nurses, peers, and care management staff in managing complex cases
and resolving issues.
•Provides leadership and facilitates communication between the ambulatory and inpatient settings to
ensure effective and sustainable care transitions from hospital to home and care plans within community
care settings.
•Supports team education and training functions related to complex psychosocial issues and transitions in
care coordination.
•Conducts education for staff including social work and nurse care managers, patient care navigators,
physicians, and allied health professionals as requested.
•Coordinates interdisciplinary conferences, serves on committees, and leads work groups to address
psychosocial/care coordination issues.
•Maintains relationships with referring Rush clinics through consistent and timely communication.
•Contributes to program and goal development and best practice standards.
•Models and maintains a quality-based, patient-centered approach to achieve department and institutional
goals and process improvements.
•Supports customer satisfaction among persons, families, physicians, external case managers, payers,
vendors, and inpatient staff.
•Participates in research to evaluate project initiatives. Applies evidenced based practice.
•Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Dept Of Professional NursPract
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $48.07 - $83.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Education Quality Coordinator (EQC) is an experienced nurse who coordinates and participates in the provision of education and nursing quality improvement. The EQC evaluates, monitors, and improves the quality of nursing care at Rush University Medical Center. The EQC plans, implements, and evaluates educational activities to promote high standards of nursing practice throughout the Division of Nursing. The EQC reports to the Director and has accountability to the clinical Nursing Directors for department specific activities. The EQC is a leader and a role model exemplifying the Rush mission, vision, and values while acting in accordance with Rush University Medical Center policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Graduate degree in nursing or related field.
• Professional nursing certification within 36 months of hire.
• Demonstrated progressive, proficient leadership skills.
• Demonstrated clinical expertise.
• A high level of analytical ability.
• Communication skill is required in order to lead and teach others.
• Ability to interact effectively with others in difficult situations.
• PowerPoint, Word and Excel skills.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine images or reports as required.
Physical Demands:
• Work requires ability to move throughout the Medical Center.
• Work requires lifting or carrying objects 15-25 lbs.
Responsibilities:
1. Coordinates and leads formal and informal educational programs based on nursing evidence for staff.
2. Initiates and/or participates in the development, implementation, and evaluation of Standards of Care and Standards of Practice.
3. Leads activities that evaluate current practice and stimulate changes in nursing practice.
4. Uses the results of quality monitoring data and other evidence/based content to plan and conduct annual competency verification activities that assure compliance with Rush, The Joint Commission, Illinois Department of Public Health and professional association standards.
5. Serves as a role model to nursing staff by demonstrating skilled interpersonal communication while involved in programs at Rush.
6. Fosters and continuously improves professional relationships within an interdisciplinary team to achieve positive outcomes.
7. Analyzes and interprets clinical data, benchmark comparison data and other quality monitoring data.
8. Identifies issues through interpretation of quality data and assists in the coordination of quality improvement activities for assigned departments as negotiated with the Nursing Directors.
9. Mentors staff in the development and application of critical thinking in order to manage complex patients, care for changing patient conditions and understand quality improvement data/activities.
10. Reviews specific patient cases to determine compliance with standards for nursing practice and reports findings to unit managers, unit advisory committee, department advisory committee, and appropriate PNS standing committees.
11. Develops, implements, and evaluates programs at the division-wide and the department level.
12. Identifies educational needs of nursing staff in order to develop, implement and evaluate continued education programs, product in-services, and other staff development activities
13. Coordinates the necessary tools, information, resources, and personnel for special programs and projects at Rush.
14. Achieves certification as a Basic Life Support (BLS) instructor within one year of hire and maintains this certification.
15. Serves and leads as an expert in quality improvement process, tools and methodologies.
16. Assumes a leadership role in facilitating division-wide innovations.
17. Serves on Medical Center, Division of Nursing, and Professional Nursing Staff process improvement committees as designated.
18. Incorporates knowledge from continued education activities and professional organizations.
19. Instructs or facilitates others in teaching nursing staff about new products, techniques, research, interventions, or standards.
20. Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: 9 N Atrium-Gen Medicine
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
This position is eligible for the $5,000 sign on bonus!
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Food And Nutr Srvcs-Patient
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 4
Work Schedule: 4 Hr (6:00:00 AM - 9:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under direct supervision: maintains the automated diet office system, uses the Rush Computer System, responds to patients' tray inquiries/requests and acts as a liaison between the patient and nurse and Food and Nutrition Services Department providing meal service to pediatric, adolescent, adult and geriatric patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High School diploma or GED.
Preferred Job Qualifications:
•Food Service experience and/or data processing experience.
Responsibilities:
1. Works as a Diet Order Processor, as assigned: runs individualized patient menus; runs/collate reports for Central Kitchen and Clinical Nutrition Area; run/collate tray tickets prior to and during each meal adding modified diet menus as needed.
2. Call patients to obtain first meal(s) selections and process the menus to ensure customer satisfaction.
3. Enters patient menu selections into CBORD.
4. Knows how to operate and maintain computer hardware.
5. Ensures that computer supplies are available for daily operation.
6. Knows and operates the Interface printer and PCIS/POE computer pathways appropriately.
7. Troubleshoots problems, solves as needed and escalates as necessary.
8. Know downtime procedures for patient menu processing including heading and modifying menus for patients of all ages; modifying textures and consistencies as needed, and checking menus according to the prescribed diet.
9. Appropriately modifies menus, for pediatric, adolescent, adult and geriatric patients. Accurately completes diet changes as necessary.
10. Courteously receive and transmit patient and nursing telephone messages.
11. Processes age-appropriate tray requests and records orders on the telephone log.
12. Communicates patient problems, food preferences, calorie count information to the Clinic Dietitian, Diet Technician or Host. Diet Clerk/2
13. Works in the Formulary Room preparing special tube feedings for patients of all ages.
14. Accurately transcribes, initiates and discontinues formulary orders. Manages inventory of products.
15. Assists with orientation and training of new employees and students as assigned.
16. Participates in the department's quality control and improvement program. Collects data, acts as team member on quality improvement teams.
17. Perform related duties in the Central Kitchen or Diet Office as assigned.
18. Follows Food and Nutrition Services Policies.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 4 Hr (8:30:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Home Infusion Solutions
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary
This Specialty Billing Representative is responsible for managing billing and accounts receivable for the specialty pharmacy service line, including transplant, oncology, cystic fibrosis, infertility, and pulmonary therapies. This role ensures accurate and timely billing across medical and pharmacy benefit plans while maintaining compliance with payer and regulatory requirements. The position verifies insurance eligibility, reviews benefits, prepares routine billing reports, and prepares and manages monthly patient and payer statements. The Specialty Billing Representative processes and follows up on claim denials, underpayments, and overpayments to ensure appropriate resolution and reimbursement, and assists the pharmacy with Medicare audit-related billing information and patient balance collections.
Responsibilities
Other Information
Required Job Qualifications:
Preferred Job Qualifications:
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Chaplaincy Services
Work Type: Restricted Part Time (Total FTE. 10)
Shift: Shift 4
Work Schedule: 12 Hr (7:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $25 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Supports mission of the institution by providing timely, quality spiritual care to patients, families, friends, and staff.
Other information:
Graduate of accredited college/university.
Previous hospital experience. Previous Rush experience (Preferred)
Completed at least one unit of CPE
Responsibilities:
Provide spiritual care to neonate, infant, child adolescent, adult or geriatric patients as needed or assigned according to all policies and standards set forth by department guidelines.
Provide on-call as assigned or negotiated.
Other tasks as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: System Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $63.23 - $99.59 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Manager of Pharmacy Supply Chain is responsible for overseeing and optimizing the end-to-end medication supply chain across the health system. This role ensures reliable, cost-effective, compliant, and timely procurement, inventory management, storage, distribution, and utilization of pharmaceuticals, controlled substances, and related supplies across all environments. This role ensures seamless procurement, inventory control, distribution, and vendor management to support high-quality patient care while minimizing waste and optimizing financial performance. The ideal candidate will drive supply chain innovations, collaborate with cross-functional teams, and adapt to evolving healthcare regulations and technologies in a dynamic, integrated health system environment.
Other information:
Required Job Qualifications:•5 years pharmacy experience in a progressive healthcare environment
•Experience with data analytics, pharmacy sourcing, contracting, and inventory systems.
Preferred Job Qualifications:
•Education: Doctor of Pharmacy or bachelor’s degree in a related field
•PharmD or 340B-related certifications (e.g., Apexus Certified Expert (ACE), 340B University).
•Demonstrated success leveraging analytics to drive outcomes.
Physical Demands:
•Prolonged periods of standing, walking, or sitting, with occasional computer work for extended durations.
•May require lifting to 20 pounds (e.g., inventory handling).
•Work in a high-pressure, fast-paced environment with potential for on-call responsibilities to address urgent operational or clinical issues.
Responsibilities:
•Direct all pharmacy purchasing activities including sourcing, contracting, and procurement.
•Manage inventory using analytics-driven forecasting.
•Develop and implement comprehensive supply chain strategies for medications and related products across RUSH settings. Monitor and forecast demand to maintain optimal inventory levels, reducing shortages and overstock.
•Lead negotiations with suppliers, distributors, and group purchasing organizations (GPOs) to secure favorable pricing, terms, and contracts. Evaluate vendor performance, ensure supply reliability, and identify opportunities for cost savings and diversification.
•Oversee centralized and decentralized inventory systems, including automated dispensing technologies. Coordinate distribution logistics between hospitals, ambulatory pharmacies, and off-site facilities to ensure timely delivery and compliance with cold chain requirements for sensitive medications.
•Ensure compliance with USP <797>, <800>, DEA, FDA, TJC, DSCSA, and State Board requirements. Conduct regular audits and quality checks to maintain accreditation and patient safety.
•Lead drug shortage response efforts.
•Analyze drug spend, inventory value, turnover, waste, and KPIs.
•Manage pharmacy supply chain team members.
•Collaborate and foster cross-departmental partnerships to align supply chain with clinical and operational goals.
•Champion adoption of supply chain technology and automation to achieve best practices.
•Drive process improvement and automation initiatives.
•Participate in emergency preparedness planning. Develop contingency plans for supply disruptions, pandemics, or natural disasters, ensuring continuity of critical medications across the system.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: POB Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary
The incumbent is responsible for supporting the administration and compliance of the 340B Drug Pricing Program within the organization. This position plays a critical role in ensuring the program's success by maintaining accurate records, monitoring program eligibility, and assisting in program audits. The 340B Program Coordinator will work closely with the Director of Pharmacy of 340B and Supply Chain, 340B team members, buyers, pharmacists, and other healthcare professionals to optimize the benefits of the program while ensuring compliance with all federal regulations. The incumbent will exemplify the Rush mission, vision and values and act in accordance with Rush policies and procedures.
Responsibilities
Other Information
Required Job Qualifications:
Preferred Job Qualifications:
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Respiratory Care
Work Type: Restricted Part Time (Total FTE. 10)
Shift: Shift 3
Work Schedule: 4 Hr (7:00:00 PM - 11:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $25.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Respiratory Therapist Assistant (RTA I) performs a variety of clinical and environmental tasks under the direction of the Registered Respiratory Therapist (RRT). The RTA I duties are of a technical nature requiring specialized training and skill. The training and skill level of the RTA I is commensurate with their advancement through an accredited school of respiratory care. The RTA I is registered in an accredited school of respiratory care and has completed at least two semesters of training. The RTA I demonstrates the ability to care for adults in the clinical setting following appropriate competency training. The RTA I will exemplify the Rush mission, values and act in accordance with Rush policies and procedures.
Other information:
Knowledge RTA I:
1.Current enrollment in an accredited school of respiratory care and completed at least 2 semesters with passing grades in all courses upon hire and on an annual basis.
2.Completed fundamental clinical competencies associated with routine floor and ICU care.
Physical Demands:
•Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Work requires lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Assists the RRT in the delivery of patient care.
2.Reports to charge RRT or designate for assignment of duties.
3.Maintains a safe patient environment.
4.Sets priority of duties based on needs of patient and unit, under the direction of the RRT.
5.Under the direction of the RRT, participates in the implementation of individualized plans of care.
6.Assists RRT with patients in activities of daily living.
7.Accurately obtains patient data and documents all care in the appropriate patient care record.
8.Performs routine procedures, treatments and specimen collections.
9.Demonstrates aseptic technique, when necessary.
10.Assists RRT or physician with advanced procedures.
11.Assists RRT in the management of airways.
12.Performs specific patient care procedures such as arterial blood gas, nebulizer and inhaler therapies, airway clearance therapy, oxygen therapy, and lung expansion therapy
13.Assists RRT in implementation and adjustment of ventilator settings.
14.Demonstrates knowledge of age specific variables and growth and development.
15.Promptly reports changes in patient condition to the appropriate RRT
16.Reprocesses equipment and readies for next use (cleaning, assembly, function check); restocks emergency boxes and supply areas
17.Transports patients and (other) items as needed.
18.Assists with admission, discharge, and transport of patients.
19.Transports laboratory specimens as required.
20.Obtains supplies and equipment as necessary.
21.Competently utilizes technology.
22.Demonstrates proficiency in the use of the telephone and patient call system(s).
23.Demonstrates proficiency in the use of EPIC.
24.Demonstrates proficiency in the use of selected unit specific monitors, ventilators, BiPAP and CPAP devices, airway clearance devices, lung expansion devices, vibrating mesh nebulizers and other equipment.
25.Maintains a safe, orderly, well-equipped environment.
26.Keeps patient rooms safe, orderly, and according to unit routine.
27.Independently orders, organizes, and restocks according to unit specifications.
28.Replenishes respiratory supplies.
29.Maintains emergency supplies.
30.Demonstrates a professional work style in interactions with internal and external customers.
31.Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
32.Negotiates break time and communicates departure and return time per protocol.
33.Demonstrates initiative and self-direction in work habits.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Specimen Acquisition
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (4:00:00 AM - 12:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.
Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Psychiatric Nursing Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $48.07 - $83.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Clinical Consulting Specialist is a nurse with expertise within a specialized area of nursing practice responsible for working with challenging circumstances stemming from complex illness and diverse individual, cultural, and family needs. The role provides care or supports staff in care delivery for populations requiring uniquely skilled interventions that are consistent with best practices, policies, strategic goals and RUSHICARE values. The Clinical Consulting Specialist role is a member of the nursing leadership team and demonstrates advanced knowledge and skills in education, organizational management and forging partnerships. Gaining cooperative efforts to promote a safe work environment through problem solving and making recommendations to remove barriers to appropriate care giving are also key performance areas. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Current State of Illinois Registered Nurse licensure
•National certification.
•Bachelor’s degree in Nursing from an accredited school of nursing - This job may also include advanced practice nurses certified as clinical nurse specialists or nurse practitioners (NPs) who DO NOT hold core privileges.
•Progressive experience and advanced knowledge in a specialized area of clinical nursing.
•Maintains current BLS certification.
•Critical thinking and high level analytical ability.
•Ability to interpret complex organizational systems.
•Demonstrate high level skills in leadership, communication, collaboration, mentoring, and change as evidenced by portfolio, recommendation letters, references, interview, and demonstration.
•Computer skills using various applications: Internet, e-mail, word programs and databases.
•Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
•The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports
•Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Preferred Job Qualifications:
Physical Demands:
* Master's degree in Nursing
•Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Plans the delivery of nursing care for patients and families in coordination with the healthcare team.
•Provides expert consultation in the assessment, planning, implementation and evaluates care plans for patients with complex health needs.
•Develops plans for safety needs throughout organization.
•Collaborates with the multidisciplinary team using the nursing process to integrate the nursing perspective into a comprehensive plan of care for the patient/family.
•Partners with others to identify and remove barriers that affect patient outcomes and facilitate solutions at a patient, unit or system level.
•Promotes continuity of care by working collaboratively with the interdisciplinary team utilizing knowledge of the range of treatments available.
•Selects and evaluates educational resources for patients, families, or groups appropriate to developmental level, health literacy level, learning needs, personal preferences, and readiness to learn.
•Selects and promotes optimal, cost effective resource utilization and interventions.
Nursing Practice
•Provides formal and informal education for nurses, students, and other professionals.
•Provides consultation on the latest evidence supporting cost-effective, safe nursing and clinical practices
•Collaborates to create a Standard of Practice using evidence based information to achieve outcomes for indicators that are nurse-sensitive.
•Mentors nurse colleagues in using evidence-based practice principals and to develop critical thinking and clinical judgment.
•Creates an environment that stimulates continuous self-learning, reflective practice, and sense of ownership.
•Provides education on complex clinical issues to clients
•Participates in committees to promote professional nursing practice or improve outcomes.
•Collaborates with other departments to develop and/or review orientation, clinical competency, and additional clinical education programs.
•Participates, as appropriate, in research and/or studies and quality projects conducted by nurses and multidisciplinary teams
Organization/Systems Leadership
•Partners with hospital departments and individuals to design, implement and evaluate programs and initiatives aligned with the organization’s strategic plans, regulatory agency requirements, guidelines, and standards of care.
•Uses effective strategies for changing clinician behavior to encourage adoption of evidence-based practices and innovations in care delivery.
•Contributes to development of policies, procedures, protocols in area of expertise
Interpersonal & communication skills
•Demonstrates advanced interpersonal and communication skills that establish and maintain professional relationships with coworkers, and each member of the healthcare team.
•Employs conflict management and negotiation skills to promote a safe and healthy work environment.
•Builds a practice environment in which respect, communication, and collaboration contribute to safe, quality outcomes.
•Applies ethical principles to resolving concerns in patient care, staff interventions, and organizational initiatives.
Professionalism
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
•Advances nursing practice by participation in professional organizations, publications, and dissemination.
•Advocates for the ethical principles in safeguarding confidentiality, dignity, and safety of all
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Care Management
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Manager of Social Work Care Management has specialized knowledge, education, and experience in the fields of human behavior, psychology, social work. The Manager is responsible for program development, hiring and staff development, and operational oversight of key programs in the department. The Manager collaborates with a multidisciplinary team as well as both inpatient and outpatient teams to facilitate effective care management, coordination of services at the appropriate level of care, and implement sustainable transition plans. The Manager acts as a role model within the team and is attuned to the cultural needs and health care disparity issues that may be inhibiting patients/caregivers’ engagement in their health care. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Master’s Degree in Social Work from an accredited university required.
•Current State of Illinois licensure as a Social Worker, LCSW, required.
•At least two years of experience supervising social workers required.
•At least five years of experience working as an LCSW required.
•Experience related to psychosocial issues, crisis management, conflict resolution, and person-centered
planning and care transitions.
•Skilled educator and communicator. Excellent interpersonal and team building skills, and ability to
collaborate effectively with physicians, nurses, and other staff.
•Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve,
and analyze data.
•Proficient in the Microsoft Office Suite.
•Demonstrated effective problem solving skills in a health care setting, preferably an academic medical
center
•Demonstrates the ability to address psychosocial barriers that are inhibiting a patient’s adherence to
managing medical recommendations needed to achieve good health outcomes.
•Ability to travel throughout the Medical Center.
Responsibilities:
Job Responsibilities:
•Responsible for managing staff with complex patient caseloads.
•Advocates for patient/family/caregiver needs and facilitates referrals for continuity of care. Provides crisis
intervention when needed.
•Provides leadership, support and clinical expertise within inpatient and ambulatory Care Management
teams to achieve desired outcomes.
•Responsible for maintaining policies and procedures, develops and updates guidelines and/or survival
manuals on clinical area specific CM tasks, and functions as a super user for EPIC training and
development.
•Assists in program development and process improvement.
•Collaborates in complex cases that are escalated to management in order to provide proactive care
planning, coordinated transition plans, and implements readmission avoidance strategies.
•Serves as a resource to physicians, nurses, peers, and care management staff in managing complex cases
and resolving issues.
•Provides leadership and facilitates communication between the ambulatory and inpatient settings to
ensure effective and sustainable care transitions from hospital to home and care plans within community
care settings.
•Supports team education and training functions related to complex psychosocial issues and transitions in
care coordination.
•Conducts education for staff including social work and nurse care managers, patient care navigators,
physicians, and allied health professionals as requested.
•Coordinates interdisciplinary conferences, serves on committees, and leads work groups to address
psychosocial/care coordination issues.
•Maintains relationships with referring Rush clinics through consistent and timely communication.
•Contributes to program and goal development and best practice standards.
•Models and maintains a quality-based, patient-centered approach to achieve department and institutional
goals and process improvements.
•Supports customer satisfaction among persons, families, physicians, external case managers, payers,
vendors, and inpatient staff.
•Participates in research to evaluate project initiatives. Applies evidenced based practice.
•Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Dept Of Professional NursPract
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $48.07 - $83.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Education Quality Coordinator (EQC) is an experienced nurse who coordinates and participates in the provision of education and nursing quality improvement. The EQC evaluates, monitors, and improves the quality of nursing care at Rush University Medical Center. The EQC plans, implements, and evaluates educational activities to promote high standards of nursing practice throughout the Division of Nursing. The EQC reports to the Director and has accountability to the clinical Nursing Directors for department specific activities. The EQC is a leader and a role model exemplifying the Rush mission, vision, and values while acting in accordance with Rush University Medical Center policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Graduate degree in nursing or related field.
• Professional nursing certification within 36 months of hire.
• Demonstrated progressive, proficient leadership skills.
• Demonstrated clinical expertise.
• A high level of analytical ability.
• Communication skill is required in order to lead and teach others.
• Ability to interact effectively with others in difficult situations.
• PowerPoint, Word and Excel skills.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine images or reports as required.
Physical Demands:
• Work requires ability to move throughout the Medical Center.
• Work requires lifting or carrying objects 15-25 lbs.
Responsibilities:
1. Coordinates and leads formal and informal educational programs based on nursing evidence for staff.
2. Initiates and/or participates in the development, implementation, and evaluation of Standards of Care and Standards of Practice.
3. Leads activities that evaluate current practice and stimulate changes in nursing practice.
4. Uses the results of quality monitoring data and other evidence/based content to plan and conduct annual competency verification activities that assure compliance with Rush, The Joint Commission, Illinois Department of Public Health and professional association standards.
5. Serves as a role model to nursing staff by demonstrating skilled interpersonal communication while involved in programs at Rush.
6. Fosters and continuously improves professional relationships within an interdisciplinary team to achieve positive outcomes.
7. Analyzes and interprets clinical data, benchmark comparison data and other quality monitoring data.
8. Identifies issues through interpretation of quality data and assists in the coordination of quality improvement activities for assigned departments as negotiated with the Nursing Directors.
9. Mentors staff in the development and application of critical thinking in order to manage complex patients, care for changing patient conditions and understand quality improvement data/activities.
10. Reviews specific patient cases to determine compliance with standards for nursing practice and reports findings to unit managers, unit advisory committee, department advisory committee, and appropriate PNS standing committees.
11. Develops, implements, and evaluates programs at the division-wide and the department level.
12. Identifies educational needs of nursing staff in order to develop, implement and evaluate continued education programs, product in-services, and other staff development activities
13. Coordinates the necessary tools, information, resources, and personnel for special programs and projects at Rush.
14. Achieves certification as a Basic Life Support (BLS) instructor within one year of hire and maintains this certification.
15. Serves and leads as an expert in quality improvement process, tools and methodologies.
16. Assumes a leadership role in facilitating division-wide innovations.
17. Serves on Medical Center, Division of Nursing, and Professional Nursing Staff process improvement committees as designated.
18. Incorporates knowledge from continued education activities and professional organizations.
19. Instructs or facilitates others in teaching nursing staff about new products, techniques, research, interventions, or standards.
20. Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: 9 N Atrium-Gen Medicine
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
This position is eligible for the $5,000 sign on bonus!
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Food And Nutr Srvcs-Patient
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 4
Work Schedule: 4 Hr (6:00:00 AM - 9:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under direct supervision: maintains the automated diet office system, uses the Rush Computer System, responds to patients' tray inquiries/requests and acts as a liaison between the patient and nurse and Food and Nutrition Services Department providing meal service to pediatric, adolescent, adult and geriatric patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High School diploma or GED.
Preferred Job Qualifications:
•Food Service experience and/or data processing experience.
Responsibilities:
1. Works as a Diet Order Processor, as assigned: runs individualized patient menus; runs/collate reports for Central Kitchen and Clinical Nutrition Area; run/collate tray tickets prior to and during each meal adding modified diet menus as needed.
2. Call patients to obtain first meal(s) selections and process the menus to ensure customer satisfaction.
3. Enters patient menu selections into CBORD.
4. Knows how to operate and maintain computer hardware.
5. Ensures that computer supplies are available for daily operation.
6. Knows and operates the Interface printer and PCIS/POE computer pathways appropriately.
7. Troubleshoots problems, solves as needed and escalates as necessary.
8. Know downtime procedures for patient menu processing including heading and modifying menus for patients of all ages; modifying textures and consistencies as needed, and checking menus according to the prescribed diet.
9. Appropriately modifies menus, for pediatric, adolescent, adult and geriatric patients. Accurately completes diet changes as necessary.
10. Courteously receive and transmit patient and nursing telephone messages.
11. Processes age-appropriate tray requests and records orders on the telephone log.
12. Communicates patient problems, food preferences, calorie count information to the Clinic Dietitian, Diet Technician or Host. Diet Clerk/2
13. Works in the Formulary Room preparing special tube feedings for patients of all ages.
14. Accurately transcribes, initiates and discontinues formulary orders. Manages inventory of products.
15. Assists with orientation and training of new employees and students as assigned.
16. Participates in the department's quality control and improvement program. Collects data, acts as team member on quality improvement teams.
17. Perform related duties in the Central Kitchen or Diet Office as assigned.
18. Follows Food and Nutrition Services Policies.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 4 Hr (8:30:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Home Infusion Solutions
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary
This Specialty Billing Representative is responsible for managing billing and accounts receivable for the specialty pharmacy service line, including transplant, oncology, cystic fibrosis, infertility, and pulmonary therapies. This role ensures accurate and timely billing across medical and pharmacy benefit plans while maintaining compliance with payer and regulatory requirements. The position verifies insurance eligibility, reviews benefits, prepares routine billing reports, and prepares and manages monthly patient and payer statements. The Specialty Billing Representative processes and follows up on claim denials, underpayments, and overpayments to ensure appropriate resolution and reimbursement, and assists the pharmacy with Medicare audit-related billing information and patient balance collections.
Responsibilities
Other Information
Required Job Qualifications:
Preferred Job Qualifications:
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Chaplaincy Services
Work Type: Restricted Part Time (Total FTE. 10)
Shift: Shift 4
Work Schedule: 12 Hr (7:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $25 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Supports mission of the institution by providing timely, quality spiritual care to patients, families, friends, and staff.
Other information:
Graduate of accredited college/university.
Previous hospital experience. Previous Rush experience (Preferred)
Completed at least one unit of CPE
Responsibilities:
Provide spiritual care to neonate, infant, child adolescent, adult or geriatric patients as needed or assigned according to all policies and standards set forth by department guidelines.
Provide on-call as assigned or negotiated.
Other tasks as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: System Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $63.23 - $99.59 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Manager of Pharmacy Supply Chain is responsible for overseeing and optimizing the end-to-end medication supply chain across the health system. This role ensures reliable, cost-effective, compliant, and timely procurement, inventory management, storage, distribution, and utilization of pharmaceuticals, controlled substances, and related supplies across all environments. This role ensures seamless procurement, inventory control, distribution, and vendor management to support high-quality patient care while minimizing waste and optimizing financial performance. The ideal candidate will drive supply chain innovations, collaborate with cross-functional teams, and adapt to evolving healthcare regulations and technologies in a dynamic, integrated health system environment.
Other information:
Required Job Qualifications:•5 years pharmacy experience in a progressive healthcare environment
•Experience with data analytics, pharmacy sourcing, contracting, and inventory systems.
Preferred Job Qualifications:
•Education: Doctor of Pharmacy or bachelor’s degree in a related field
•PharmD or 340B-related certifications (e.g., Apexus Certified Expert (ACE), 340B University).
•Demonstrated success leveraging analytics to drive outcomes.
Physical Demands:
•Prolonged periods of standing, walking, or sitting, with occasional computer work for extended durations.
•May require lifting to 20 pounds (e.g., inventory handling).
•Work in a high-pressure, fast-paced environment with potential for on-call responsibilities to address urgent operational or clinical issues.
Responsibilities:
•Direct all pharmacy purchasing activities including sourcing, contracting, and procurement.
•Manage inventory using analytics-driven forecasting.
•Develop and implement comprehensive supply chain strategies for medications and related products across RUSH settings. Monitor and forecast demand to maintain optimal inventory levels, reducing shortages and overstock.
•Lead negotiations with suppliers, distributors, and group purchasing organizations (GPOs) to secure favorable pricing, terms, and contracts. Evaluate vendor performance, ensure supply reliability, and identify opportunities for cost savings and diversification.
•Oversee centralized and decentralized inventory systems, including automated dispensing technologies. Coordinate distribution logistics between hospitals, ambulatory pharmacies, and off-site facilities to ensure timely delivery and compliance with cold chain requirements for sensitive medications.
•Ensure compliance with USP <797>, <800>, DEA, FDA, TJC, DSCSA, and State Board requirements. Conduct regular audits and quality checks to maintain accreditation and patient safety.
•Lead drug shortage response efforts.
•Analyze drug spend, inventory value, turnover, waste, and KPIs.
•Manage pharmacy supply chain team members.
•Collaborate and foster cross-departmental partnerships to align supply chain with clinical and operational goals.
•Champion adoption of supply chain technology and automation to achieve best practices.
•Drive process improvement and automation initiatives.
•Participate in emergency preparedness planning. Develop contingency plans for supply disruptions, pandemics, or natural disasters, ensuring continuity of critical medications across the system.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: POB Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary
The incumbent is responsible for supporting the administration and compliance of the 340B Drug Pricing Program within the organization. This position plays a critical role in ensuring the program's success by maintaining accurate records, monitoring program eligibility, and assisting in program audits. The 340B Program Coordinator will work closely with the Director of Pharmacy of 340B and Supply Chain, 340B team members, buyers, pharmacists, and other healthcare professionals to optimize the benefits of the program while ensuring compliance with all federal regulations. The incumbent will exemplify the Rush mission, vision and values and act in accordance with Rush policies and procedures.
Responsibilities
Other Information
Required Job Qualifications:
Preferred Job Qualifications:
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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