Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Infection Prevention & Control

Work Type: Full Time 

Work Schedule: 8 Hr (7:00 AM - 3:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $43.55 - $61.05 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Infection Preventionist is responsible for activities related to infection prevention, surveillance and control throughout the Rush University Medical Center (RUMC). The Infection Preventionist coordinates investigations of patient, staff or visitor infections and/or suspected exposures and reports to appropriate internal personnel or departments and external agencies. Collaborates with the Director, Infection Prevention and control and the Hospital Epidemiologist to reduce the risk of healthcare associated infection and ensure the safety and health of all personnel. The Infection Preventionist participates in the conduct of research. The Infection Preventionist exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Bachelor’s degree.
• Able to analyze data and prepare concise reports using software such as Microsoft office or other statistics program.
• Demonstrates the ability to work in complex clinical or administrative systems or programs.
• Excellent communication skills; interacts effectively with others even in difficult situations.
• Skilled in making presentations with PowerPoint or other presentation software.
• Project management skills.
Preferred Job Qualifications:
• Experience in Infection Control.
• Certification or eligible for certification in Infection Control.
Physical Demands:
• Able to move throughout the Medical Center and ambulatory care sites.
• Able to lift or carry objects up to 25lbs.
• Use a keyboard to enter or retrieve data.
• Closely examine specimen or images.

Responsibilities:
1.Carries out the RUMC program to prevent infections in the hospital, ambulatory care sites, university, and research laboratories.
2.Implements the annual Infection Prevention and Control program and plan which includes prioritized risks, goals and review of activities.
3.Contributes to the annual review of the Infection Control and Prevention program.
4.Reviews policies and procedures from the perspective of infection prevention and control.
5.Implements infection prevention and control measures recommended by the Infection Prevention and Control Committee (IPCC), Health Alert Network (HAN) and the department of health.
6.Participates in the assessment of new products or equipment for potential risk of spreading infection prior to purchase.
7.Participates in programs to vaccinate or medicate medical center and university staff against influenza or other communicable disease (HDVRT).
8.Acts as a consultant to address cleaning, disinfection and sterilization practices.
9.Conducts infection surveillance activities throughout the medical center.
10.Implements a priority-directed methodology for surveillance.
11.Inspects patient care environments to detect possible infection hazards.
12.Evaluates compliance with medical center infection control policies.
13.Communicates with employee health staff to monitor and treat personnel for actual or potential exposure.
14.Evaluates new construction or renovation projects and communicates strategies to minimize dust contamination and identifies design decisions that may increase risk of infection.
15.Represents Infection Prevention and Control on task forces and committees.
16.Investigates and takes action to minimize potential outbreaks of infectious diseases.
17.Investigates clusters of infections, documents the infection, and determines if cluster is beyond an acceptable level.
18.Develops reduction strategy, assists with implementation and reports findings/outcomes.
19.Analyzes data on epidemiologically significant organisms and nosocomial infections.
20.Participates in special studies under the direction of the IPCC or the Director, Infection Prevention and Control.
21.Advises clinical staff on the appropriate utilization of isolation.
22.Responds to and identifies emerging pathogens and threats in concert with the Hospital Epidemiologist and Section of Infectious Diseases.
23.Collaborates with Employee and Corporate Health Services (ECHS) to develop and implement strategies that reduce the risk of infectious disease transmission to healthcare providers.
24.Investigates infections, as necessary, in employees, university staff and student populations.
25.Contributes data to reports on infections and surveillance activities to departments, medical center quality committees, public health agencies and centers for disease control.
26.Enters data into the National Healthcare Safety Network (NHSN) and verifies data prior to submission to NHSN.
27.Extracts preliminary and/or final reports.
28.Prepares reports on infection prevention and control activities for the IPCC.
29.Supports the IPCC as a member and subject matter expert.
30.Participates in response to Infectious Disease emergencies at the medical center or in the community.
31.Participates in the planning and development of infectious disease related emergency response plans.
32.Represents Infection Prevention and Control in emergency response.
33.Participates in the post-event evaluation of the event or drill.
34.Teaches educational programs for volunteers, staff, faculty, and students on infection prevention and management.
35.Supports annual organizational initiatives as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (10:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: SBO Enterprise Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for daily payment posting and reconciliation to ensure accurate accounts receivable. The Cash Posting Financial Services Rep I is responsible for reviewing and processing all forms of payments to patient accounts (governmental and non-governmental) in a timely and accurate manner. This position investigates, evaluates and applies all incoming Self-Pay, Governmental, Blue Cross and Commercial payments into our patient accounting system. In this position it is necessary to observe insurance and patient payment trends and reports specific to their supervisor or manager. Actively supports new ideas and technologies that produce a competitive advantage. Must meet all productivity and quality measures along with carrying on a total accurate reconciling and balancing of all forms of payments posted daily. This position will exemplify the Rush mission, vision and values and will act in accordance with Rush policies and procedures Principal Duties and Responsibilities: Principal Duties and Responsibilities: SBO (Single Billing Office = Professional and Hospital Billing Cash Posting).

Other information:
Job Requirements:
•High school diploma or equivalent is necessary.
•College coursework in accounting, finance or office technologies preferred.
•Two years of revenue cycle experience with focus on cash posting applications, or four years in an administrative support role or the equivalent combination of education, training, and experience where the required knowledge, skills and abilities have been acquired.
Preferred Experience:
•Knowledge of EPIC application is preferred.
•Knowledge of revenue cycle fundamentals is required.
•Must be proficient in Microsoft Excel and Word applications.
•Strong organizational and team building skills.
•Analytical and mathematical skills
•Multi-tasking ability preferred with strong time management skills.
•Demonstrate resourcefulness while performing day to day job duties along with being able to adapt to changing situations with ease and speed.
•Familiarity with payer 835/ERA file downloading and overall file transfer protocols.
Competencies
•Must be able to observe insurance and patient payment trends and report specifics to manager.
•Ability to reconcile payments to a control total and correct variances.
•Must be able to work independently with a high degree of accuracy.

Responsibilities:
1.Accurately post insurance and patient payments received by mail and lockbox. This would include but is not limited to assigning batches to users via banking application, sorting received mail, agency checks, and separating zero paid EOB’s and rejections. User must ensure that batches created in EPIC have accuracy focused on deposit date, appropriate payment code, payer, allowed amounts and remit codes when applicable. Ensure that all cash activity is properly entered into daily Cash Report for distribution to the Cashiers Office.
2.Ensure all commercial electronic 835 remittance files sent by our HB or PB clearinghouses are delivered to our internal RUSH FTP server for processing. Users must also work on ensuring all the necessary reconciliation & balancing is intact for all incoming remittance checks tied to each 835 payer file. Using the current RUSH approved banking applications is significant for this task. The E-remit process also entails managing other payers such as Medicare, BCBS, IL Medicaid along with all necessary reconciliation & balancing practices. Daily use of EPIC remittance application such as Create/Load Runs, Process Runs, Accept, and reconcile all daily electronic remittances files with the correct deposit dates and all necessary corrections as needed.
3.Research unmatched payments and reduce the clearing accounts to ensure payments are transferred to the correct HAR or entity resulting in a reduction of the A/R in a timely manner. Identify payments intended for other entities such as RUMG, RUMC, ROPH, ROPPG or other private physicians. Ensure accurate application of payments to designated clearing accounts is needed. Reprocess insurance payments that may need to be redistributed to the correct destination.
4.Produce Enterprise & PB/HB Payment Posting reports as needed for processed batches both for lockbox posting, On-Base or other assigned posting task. Update the following daily reports such as: Lockbox Daily reports, Checks and Payment Tech report, Lockbox Totals Only reports. Administer all other non-EPIC related applications such as multiple banking vendor financial applications in addition to EDI, ACH and ERA clearinghouses and websites.
5.Track lost or misdirected payments by making phone calls to insurance payers, internal RUSH departments or patients. This daily function will also involve investigation and resolution with General Accounting or with other Revenue Cycle departments
6.Auditing work to determine if payments are being applied accurately and corresponding remittance actions and GL transactions are correct.
7.Other related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Enterprise Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush is seeking a motivated and detail-oriented Financial Services Representative I to support our revenue cycle operations by managing open receivable accounts across all payers. In this role, you’ll play a key part in securing reimbursement by resolving payer denials related to coordination of benefits, eligibility, and requests for additional information. 

You’ll collaborate with internal teams and external payers to reduce outstanding receivables while maintaining a strong focus on accuracy, productivity, and quality. This position is ideal for someone who enjoys problem-solving, working with data, and contributing to continuous improvement in a fast-paced, mission-driven healthcare environment. 

If you’re passionate about delivering results, value collaboration, and want to grow your career within a respected academic medical center, we encourage you to apply. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly.
• Follow up of claims to the appropriate payer for reimbursement: Work directly with various departments to insure the charges are properly credited and / or debited.
• Develop, manage, and maintain various electronic documents used to manage these projects.
• Develop and report status of the project weekly.
• Eagerly accept challenging assignments.
• Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
• Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
• Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
• Work within your team to insure the team has all related job responsibilities.
• Develop, implement, & monitor system enhancements.
• Develop and communicate constructive feedback / issue solutions for problems as discovered.

Required Job Qualifications:

• High School diploma or GED equivalent
• 1 year of experience.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare.
• Able to enter and retrieve data within FSS0/ASF
• Familiar with Nebo's eCare billing editors such as Classic and CMS.
• Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.

Preferred Job Qualifications:

• Prior experience using Epic for Hospital Billing.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Psychiatry-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

The Psychometrician will conduct comprehensive psychological and developmental assessments for individuals with autism spectrum disorder (ASD) and other neurodevelopmental disorders (NDD) across the lifespan. The ideal candidate will have experience administering and scoring developmental, cognitive, and language assessments and be comfortable working with individuals across a range of ages and developmental abilities. Training and experience with the Autism Diagnostic Observation Schedule, Second Edition (ADOS-2) is highly preferred. Bilingual (Spanish/English) candidates are encouraged to apply, although bilingual proficiency is not required.

Summary:

The Psychometrician will administer, score, and document standardized psychological and neuropsychological assessments to patients of diverse clinical populations, including neurodevelopmental, neurological, medical, behavioral, and mental health conditions, under the supervision of licensed psychologists and will attend to the administrative needs of the service. This role works collaboratively with licensed providers, researchers, and interdisciplinary teams across assigned programs. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

•Bachelor’s degree.
•Experience administering and scoring standardized psychological and/or neuropsychological assessments across diverse patient populations, as directed by test manuals.
•Strong interpersonal as well as verbal and written communication skills.
•Excellent attention to detail and organizational skills.
•Proficient in Microsoft Office: Excel, PowerPoint, Word, Outlook.
•Ability to effectively interact with diverse populations, including persons who may have cognitive and/or behavioral problems.
Preferred Qualifications:

•Experience with REDCap and SPSS would be desirable

Responsibilities:

1. Conduct brief intakes with patients seeking a neuropsychological evaluation.
2.Enter outpatients into the neuropsychology clinic schedule as well as in EPIC.
3.Contact insurance companies to obtain benefits as well as initiate any necessary pre-authorizations.
4.If needed, assist in claims adjustment procedures.
5.Administer one-on-one neuropsychological test batteries to patients, score protocols, and report test scores to supervising psychologists.
6.Administer and score standardized psychological, developmental, and behavioral assessments for diverse patient populations, which may include individuals with a wide range of neurologic, medical, neurodevelopmental (e.g., autism spectrum disorder), and psychiatric conditions.
7.Draft test results and evaluation report for supervising psychologists as needed.
8.Assist in the training of interns, postdoctoral fellows, staff, and/or volunteers.
9.Perform regular quality assurance checks of trainees and/or research staff regarding test scoring and provide the necessary feedback to both students and supervisors.
10.Maintain supply of test forms, order any necessary forms or tests, and oversee maintenance and functionality of testing equipment.
11.Perform other job-related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Research Affairs-ResAdm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position works under the general direction of the Office of Research Affairs (ORA), providing clinical research coordination and operational support through the ORA Research Core in partnership with multiple clinical departments and divisions. The CRC works collaboratively with departmental leadership, Principal Investigators (PIs), study personnel, and sponsoring agents to ensure research is conducted in accordance with Good Clinical Practice (GCP), applicable regulations, and institutional policies. The CRC independently coordinates and manages multiple and/or complex clinical research studies, which may include grant-funded, industry-sponsored, and investigator-initiated studies, and performs study-related activities across the clinical research lifecycle. The individual in this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)

Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Emergency Medicine – Clinical Faculty

Rush University Medical Center

Chicago, IL

The Department of Emergency Medicine at Rush University Medical Center seeks an Emergency Medicine residency trained, Board Certified/Eligible physician. Ideal candidates will join the team with an academic appointment and the opportunity for professional growth and nonclinical time.

• • The Department provides a competitive market base salary with an incentive bonus opportunity. 
  • Faculty members receive full benefits, CME reimbursement, malpractice insurance and a robust retirement package. 
  • Position is for a 1,0cFTE physician who works 1,512 patient facing hours (178 shifts of 8.5 hours). The department currently staffs more than 90 hours of physician coverage and 20 hours of APP coverage per day in order to care for an average of 189 daily arrivals. 

Rush University System for Health (Rush) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. Rush includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous regional outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

 Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country.

All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Additionally, Rush has been named as one of the nation’s "Best Place to Work for Disability Inclusion" for past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

 We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Opportunities for increased compensation based on exceeding productivity targets. Additional compensation may include sign-on and retention bonuses and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $300,000 - $355,000

Pay range represents assistant professor to associate professor.

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Social Work & Community Health

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

LCSW Psychotherapist for Rush Epilepsy – LCSW Lvl 1

We are seeking an experienced and highly motivated Licensed Clinical Social Worker to be part of our Psychotherapy Team in the Social Work and Community Health Department at Rush University Medical Center!

 What are some of the core values of the Social Work and Community Health Psychotherapy Team?

· Patient-centered: We build therapeutic relationships grounded in trust, mutuality, and respect. We collaboratively identify therapeutic goals that are meaningful for our patients and develop a plan to best achieve those goals. 

· Strengths-based: The strengths of our patients, families, and communities at the center of the healing process. 

· Collaborative: We provide mental health services within the context of a large academic medical center. To the extent that it is beneficial and empowering to our patients, we advocate for our patients and collaborate with other providers to make sure that the process of seeking care is as clear and empowering as possible. 

· Competence: Our therapists provide trauma-informed care and offer therapy from different theoretical, evidence-based approaches. 

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Rush is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please also feel free to note which pronouns you use (e.g., she/her/hers, he/him/his, they/them/theirs, etc.).

 Job Summary:

This position in the Social Work and Community Health (SWaCH) Department will provide psychotherapy to patients referred to our clinic by Rush Epilepsy. Please take a look at our psychotherapy clinic’s website linked here: Psychotherapy Services | Rush. To best support the mental health needs of this population, we are looking for candidates with a strong background in mental health treatment and experience with medically complex populations, including but not limited to those who are diagnosed with epilepsy, functional neurological disorders (FNDs), or any other related neurological conditions. While this experience is preferred, we encourage those who are interested in learning about the population to also apply.

This position will also have the opportunity to receive individual and group supervision while having access to continuing education opportunities throughout the hospital system. This position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:

Required Job Qualifications:

•Master’s Degree in Social Work.

•Licensed Social Worker (LCSW) in State of Illinois.

•Two years’ experience in healthcare, care management, mental health and/or social services.

Preferred Job Qualifications:

•Experience with relevant population(s).

•Professional qualities such as initiative, self-reflection, commitment, responsiveness and adaptability.

•Knowledge of care management, community-based interventions, assessment, counseling and/or motivational interviewing.

•Computer literate (Microsoft Office and others).

Physical Demands: n/a

Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:

· Provides patient-centered and trauma-informed psychotherapy services to adults and older adults engaged with the Rush Epilepsy clinic and addresses the specialized needs of this population, including adjusting to diagnosis and managing mood concerns as they relate to trauma, depression, anxiety, etc.

· Carries out comprehensive psychotherapy intake assessments (both in person and via teletherapy) to develop a plan of care for the client.

· Provides specialized treatment modality as part of Rush’s Non-Epileptic Seizure Treatment (NEST) model and participate in scheduled meetings/clinic days with interdisciplinary team (in person). 

· As part of NEST psychotherapy delivery, work with patients’ caregivers/supports as appropriate, including family sessions as indicated. 

· Participate in supporting research projects done by Rush Epilepsy clinic to enhance treatment outcomes for patients.

· Works collaboratively with psychotherapy patients and families to develop therapy goals and provide the necessary tools, skills, and resources to help achieve those goals.

· Maintains relationship with Rush Epilepsy providers through consistent and timely communication and participation in interdisciplinary meetings as scheduled.

· Completes all documentation and billing of patient sessions and other patient interactions in Epic software.

· Connects patients and their families to relevant resources, both at Rush and in the community, to address their needs.

· Promotes Rush University System for Health clinical services by referring clients to relevant Rush clinics.

· Leverages experience to support team members in training, crisis management, etc. as needed.

· Represents the department at meetings, conferences or other public engagements on an as-needed basis.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HB Govt Billing-Collections

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
General purpose of the position is to manage the open receivable including, securing reimbursement, guarding the Medical Centers assets, minimizing financial risk, working on behalf of our patient's financial liability. The Financial Services Representative 2 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. This role includes performing re-bills, Debit & Credits, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits as well as notifying denial management of audits. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for governmental payers.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
• Familiar with Nebo's eCare billing editors such as Classic and CMS. Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing and collection processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
Preferred Job Qualifications:
• Prior experience using Epic for hospital billing.

Responsibilities:
1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is collected in accordance to contract allowable payment schedule.
2. Follow up on claims with the appropriate payer for reimbursement.
3. Work directly with various departments to insure the charges are properly credited and / or debited.
4. Develop, manage, and maintain various electronic documents used to manage these projects.
5. Develop and report status of the trend issues weekly.
6. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
8. Monitor Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
9. Work within your team to insure the team has all related job work flows and processes.
10. Monitor system enhancements - Develop and communicate constructive feedback/issue solutions for problems as discovered.
11. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
12. Develop, implement, & monitor system enhancements.
13. Develop and communicate constructive feedback/issue solutions for problems as discovered.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Graduate Medical Education-GME

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
In collaboration with the Program Director, the Senior GME Program Administrator (SPA) manages and administers one or more GME residency/fellowship programs in accordance with accreditation requirements and institutional and program policies. The individual in this role provides interim administration for defined elements of one or more GME residency and/or fellowship programs to ensure maintenance of essential program functions. The SPA independently manages annual program activities and the day-to-day operations of the program. The SPA’s leadership role is critical to the success of the program. The SPA serves as liaison between residents, fellows, faculty, other staff members, and internal and external organizations and effectively interacts with accrediting bodies, professional organizations, and other teaching hospitals. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree or equivalent combination of education and experience
•At least 3 years prior program administration experience in graduate medical education
•Proficiency with Microsoft Office applications (Word, Excel, Access, PowerPoint)
•Proficiency with GME software and systems such as ERAS, ADS and MedHub
•Ability to independently organize and produce work, establish procedures and systems, and manage workflows.
•Ability to conduct data analyses and report on results
•Excellent verbal and written communication skills
•Effective interpersonal skills
Preferred Job Qualifications:
•TAGME certification preferred

Responsibilities:
•Assesses program requirements with accreditation requirements. Collaborates with the program director to meet accreditation reporting requirements and implement strategies to ensure compliance with accreditation standards.
•Manages program operations budget.
•Enforces resident/fellow compliance with program, institutional, regulatory, and accreditation requirements and educates house staff about requirements. Develops process improvements to increase compliance and facilitate reporting.
•Develops and improves systems for effective tracking of data and sophisticated reporting, and all documentation required by the institution, the ACGME, program committees, and department leadership.
•Plans and coordinates educational activities including scheduling speakers, coordinating presentations, and preparing and distributing agendas and materials. Negotiates contracts with facilities and caterers. Prepares reports and maintains documentation for all educational requirements.
•Coordinates the delivery of resident/fellow, faculty, and program evaluations, and monitors completion. Develops sophisticated, tailored evaluation reporting to support committees and program improvement activities. Advises Program Director on Residency Database Management functionality and collaborates on the development of evaluation forms. Coordinates resident/fellow semi-annual and summative evaluations.
•Manages administrative and planning logistics for events, retreats, and In-service exams.
•Oversees orientation and onboarding activities and presents information as a member of the administrative team. Completes house staff onboarding requirements, including visa applications, and licensing forms. Acts as a resource for house staff navigating onboarding.
•Collaborates with the program director to complete and document program oversight and compliance activities, such as program committees and the Annual Program Evaluation. Communicates with internal and external organizations to clarify requirements and report on program compliance. Ensures program compliance with institutional policies and procedures.
•Staffs program committees and collaborates with committee chairs to develop agendas, prepares robust data collection and reporting, documents meetings, and follows up on action items.
•Maintains program policies and enforces compliance with program and institutional policies. Critically evaluates program policies to ensure alignment with institutional and accreditation requirements. Partners with program leadership in the development of program-level policies. Provides guidance to residents/fellows on program and GME policies. Develops handbooks and training materials.
•Partners with program director to address program management challenges. Identifies and evaluates methods for improvement and makes recommendations to program leadership.
•Partners with the Program Director in the development of recruitment strategies, procedures, and materials. Manages and screens applications using ERAS or other application software. Manages all phases of the interview process. Collects, analyzes, and reports on data in support of recruitment goals. Advises the program director on NRMP regulations and institutional policies related to recruitment.
•Advises the program director on applicant eligibility for medical licenses and visas.
•Maintains resident/fellow schedules, including annual rotation schedules, call schedules, and clinic schedules. Records schedules and absences accurately in MedHub. Coordinates schedules with affiliated sites and ensures trainee documentation for affiliates is submitted. Maintains PLAs and accuracy of affiliated sites listed in MedHub and ADS. Counsels residents/fellows concerning ABMS-specialty board educational requirements, adjusting schedules when needed. Independently coordinates with other services, sites, and departments, including rotation/call schedules, evaluations, conferences, interviews, room/course scheduling.
•Maintains and develops new content for external and intranet program websites.
•Updates content of external and intranet program websites as needed.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.