Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (5:00:00 AM - 10:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 1 assists licensed pharmacists in the practice of pharmacy performing duties such as preparing, filling, and labeling medications for patients in the Medical Center. As patient care assignments dictate, the technician I is responsive to the explicit need of neonatal, pediatric, adolescent, adult, and geriatric patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations are exercised. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
• High school diploma/GED required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
• Listed below is the required training program/hours that need to be completed
ACPE/ASHP accredited training
•500 hours of on the job training that covers items 1-6 of Section 17.1 of the PPA
Items 1-6
1.The duties and responsibilities of the technicians and pharmacists.
2.Tasks and technical skills, policies, and procedures.
3.Compounding, packaging, labeling, and storage.
4.Pharmaceutical and medical terminology.
5.Record keeping requirements.
6.The ability to perform and apply arithmetic calculations.
•500 hours of training (work experience and didactic) outlined in section 1330.215 of the rules
• Individual must have PTCB (Pharmacy Technician Certification Board) certification or ability to achieve by second license renewal.
• Ability to effectively follow directions, analyze problems, and interpret analytical data.
• Strong communication skills with an emphasis on customer service skills.
• Accountable for own actions, progress, and development.
• Employees need to be able to work extended hours due to business needs.
• This position may require up to 10% travel.
• Position Type and Expected Hours of Work: This is a full time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the ""core"" work hours of 8:00 a.m. to 5:00 p.m. and must work 37.5 hours each week to maintain full-time status.
Preferred Qualifications:
•Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
Physical Demands:
• This is largely a sedentary role; however, some filing is required.
• Ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
• This job operates in a professional office setting: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Responsibilities:
• Active participation in the Pharmacy Department Technician Career Ladder.
• Recognizes and identifies various classifications of medications, medication names, dosage forms, and routes of administration.
• Uses available print and online references as appropriate.
• Understands the pharmacy workflow for first doses, Pyxis refills, cart fill and batches.
• Understands the pharmacy workflow for medication returns and medication disposal.
• Responsible for the accurate interpretation of EPIC pharmacy labels.
• Interpretation and understanding of medical abbreviations.
• Identification and differentiation of different types of medication orders (Scheduled, PRN, Once, STAT, NOW).
• Appropriately labels all medication dosage forms including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
• Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
• Ability to utilize technology in the pharmacy including, but not limited to Carousels, DoseEdge, Pharmacy Ideas, WASP, MILT, and RxVerify as needed for assigned duties.
• Responsible for the preparation of non-sterile compounding and packaging.
• Accurately draws up oral syringes and compound oral suspensions.
• Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
• Responsible for answering phones, assisting caller with missing medication requests, and any other technical duties as assigned.
• Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock, and responding to in-basket messages).
• Responsible for inventory, storage, and supply maintenance of assigned areas.
• Responsible for exchanging emergency carts and completion of required documentation.
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintains cleanliness of all equipment and work areas.
• Knowledge of departmental and Medical Center safety practices.
• Awareness of departmental quality assurance processes.
• Actively participates in various departmental committees and educational activities as assigned.
• Any and all other duties as assigned.
• Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates communication, professional knowledge and technical skill, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PB Revenue Integrity

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
As a key role in the Revenue Integrity team, the Auditor & Educator is responsible for conducting reviews of EMR documentation of patient encounters to ensure coding accuracy and documentation adequacy. The professional will work collaboratively with clinical providers to improve revenue cycle integrity while seeking and identifying trends and opportunities for coding optimization. The incumbent will regularly conduct coding reviews of CPT, ICD-10, and modifier utilization. Provide feedback and focused educational programs on the results of auditing, review claim denials pertaining to coding, and implement corrective action plans. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Associates degree in health information management, other related field, or 3 years of relevant experience
• Certified Professional Coder (CPC) or Certified Coding Specialist- Physician Based (CCS-P)
• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification in conjunction with physician based coding experience, including evaluation & management (E/M) and surgical coding experience, may be considered contingent upon CPC or CCS-P certification being acquired within the first 6 months of employment.
• Three years of E/M and/or surgical coding experience.
• Extensive knowledge of federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing, with demonstrated ability to interpret such guidelines.
• Demonstrates an advanced knowledge and skill in analyzing patient records to identify non-conformances in CPT, ICD-10-CM and HCPCS code assignment by passing a department administered coding proficiency test.
• Demonstrates commitment to continuous learning and performs as a role model to other coding staff.
• Strong communication and organizational skills.
Preferred Job Qualifications:
• Certified Professional Medical Auditor (CPMA) and/or Surgical Coding certifications
• Experience working in a Teaching Hospital setting.
• Prior experience with billing and claims processing.
• Prior experience working in a hospital or clinical setting.
• Proficient in Excel, Word, Data Entry, computerized health care billing software knowledge, experience in Epic Ambulatory.

Responsibilities:
1.Coordinates, schedules, and performs reviews of professional services and documentation performed by RUMG & ROPPG providers.
2.Evaluates clinical documentation to identify inconsistency or improvement opportunities that could impact reimbursement, revenue integrity, and/or reduce denials.
3.Reviews charge information submitted by certified coders, claim forms, and insurance correspondence to determine if coding, billing, claim follow-up, payment receipts, posting activities, and credit processing is being performed in an accurate and timely manner and is supported by documentation.
4.Prepares written reports of the audit findings to internal leadership, clinical leadership, and providers.
5.Develops educational presentations, learning tools, and training material.
6.Provides education for both providers and coders for appropriate CPT, ICD-10, and modifiers based on supporting documentation and EMR charge capture support.
7.Serves as a liaison point of contact for clinical coding inquiries and communication for professional billing revenue cycle
8.Seeks to establish collaborative relationships with physician leaders, clinical providers, IS, Corporate Compliance, Revenue Cycle, and administrative leadership in the support of coding education and documentation adequacy.
9.Assists with claim denial reports to ensure optimal reimbursement
10.Analyzes billing trends to identify areas of non-compliance and prepares regular reports on review findings to appropriate committees.
11.Assists in the development of corrective action plans and participates in compliance investigations as needed.
12.Manages special projects individually or in collaboration with other departments.
13.Track coding quality and documentation improvements to measure ROI, organizational growth and support of CPI initiatives.
14.Performs job functions adhering to service principles with customer service focus on I-Care values.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hem/Onc supported -  Breast Surgical and Medical 

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1 Monday, Tuesday, Wednesday

Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign On Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Research Computing

Work Type: Full Time Remote (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $62.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is for a full-time Automation Engineer with 4+ years of professional experience. Rush is seeking an experienced IT infrastructure automation to design, implement, and manage automation solutions for our infrastructure. This role will focus on streamlining deployments, improving system reliability, and reducing manual operational tasks by leveraging automation tools and infrastructure-as-code (IaC) methodologies. The right individual exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:
•Develop and maintain automation scripts using languages such as Python, PowerShell, Itential, or Bash to streamline infrastructure operations.
•Design and implement IaC solutions using Terraform, Ansible, or CloudFormation for provisioning and configuration management.
•Automate deployments and management of hybrid cloud environments ( AWS, Azure, GCP) and on premises infrastructure
•Integrate automation into CI/CD pipelines to enhance infrastructure deployment and operational efficiency.
•Collaborate with observability and operational colleagues to implement automated monitoring and self-healing mechanisms for workflow infrastructure reliability and performance.
•Ensure automation solutions adhere to security best practices, compliance requirements, and governance policies.
•Work closely with D&IS infrastructure teams to align automation initiatives with business needs.
•Maintain clear documentation of automation processes, configurations, and best practices.
•Craft key performance indicators for production automation jobs.
•Track operational effectiveness of automation solutions.
•Adhere to change management lifecycle.
•Develop end-to-end solutions that will improve infrastructure delivery to the enterprise.
•Think independently and creatively to solve complex technical problems.
•Ability to learn new APIs and solutions as new needs are identified/introduced.

Other information:

• Bachelors Degree and 4+ years of automation experience in an enterprise environment or High School
Diploma and 8 years experience
• Proficiency in scripting languages (Python, PowerShell, Bash).
• Experience with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation, etc.).
• Strong understanding of cloud platforms ( AWS, Azure, or GCP) and hybrid infrastructure.
• Experience with configuration management and system administration.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Strong analytical, problem-solving, communication, and documentation skills.
• Proficiency with documentation tools such as Microsoft Word, Visio, Draw.io, or similar technology.

Preferred Job Qualifications:
• Experience with MCP, MCSE on Windows 2016, and 2019 is preferred.
• Certifications such as AWS Certified DevOps Engineer, HashiCorp Terraform Associate, or Red Hat Ansible
certified Specialist.
• ServiceNow experience.
• Knowledge of ITIL processes and enterprise IT environments.
• Security, Privacy, and Regulatory/HPIAA Compliance
• Healthcare Environment Experience

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign On Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: AFFIRM

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Affirm Licensed Clinical Social Worker is an integral member of the Affirm program which focuses on services for the LGBTQ community. This role works in a collaborative relationship with the Director of Community Based Practices and the Affirm Program Manager to support patients, families, and community partners. The social worker is an expert in biopsychosocial assessment, mental health issues, care planning and coordination of care across medical and community-based service systems in order to reduce psychosocial barriers that may negatively impact the patient’s health management and outcomes. The individual who holds this position understands population management especially as it pertains to the LGBTQ+ communities, exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Center Customer Service Standards.

Other information:
Required Job Qualifications:
•Master’s degree in Social Work.
•Licensed Clinical Social Worker (LCSW) in State of Illinois.
•4 years’ experience in healthcare, care management, mental health and/or social services.
•Clinical experience with relevant population(s).
•Proficiency with Microsoft Office Suite.
•Strong active listening, critical thinking, judgment and decision-making skills.
•Shows acceptance of each person and their life journey.
•Ability to approach clients and workplace from a trauma-informed and health equity lens.
Preferred Job Qualifications:
•Experience providing clinical supervision.
•Experience with evidenced-based interventions.
•Experience with high risk and/or complex populations.
•Professional qualities such as initiative, self-reflection, commitment, responsiveness and adaptability.
•Strong planning and implementation skills, including problem solving and troubleshooting skills.
•Excellent verbal and written communication, interpersonal and organizational skills.
Physical Demands:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:

· Collaborates with the Affirm team to identify patients in need of social work and behavioral health services. 

· Performs and documents comprehensive psychosocial assessments.

· Develops and documents evidence-based individualized care for identified patients, focusing on specific psychosocial goals, including assessments and preparation of Letters of Readiness for gender affirming care in accordance with the WPATH Standards of Care.

· Develops evidence-based plans of care that address barriers with the patient and care team member to achieving mental health and function.

· Provides psychosocial education, counseling, anticipatory guidance, and linkage to community resources during both individual and group sessions for patients and families as indicated by comprehensive assessment. 

· Advocates within complex medical and community-based service systems to improve patient access to needed services.

· Facilitates communication between patients, care teams and community-based providers to ensure continuity of care. 

· Provides educational materials and resources to patient/family that are in a format which is specific to the patient/family learning abilities and language preference. 

· Effectively collaborates with inter-professional healthcare teams within and outside of the Rush system.

· Works to improve identified CBP/CHEE outcomes.

· Participates in quality improvement initiatives. Activities may include data collection, chart review, inter-professional collaboration, analysis of patient data, and care team meetings

· Attends individual and group supervision meetings for outpatient social workers as well as relevant social work trainings.

· Participates in the recruitment and supervision of social work interns, as required.

· Participates in weekly team meetings and scheduled huddles with the wider Affirm team.

· Provide support to Patient Navigation team through case conferencing and call escalations,

· Supports Affirm’s community outreach initiatives, including group psychotherapy and education, as required.

· Performs related duties as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Pediatrics Psychologist

Work Type: Full Time 

Clinical/Pediatric Psychologist

 Rush University Medical Center 

Chicago, IL 

Rush University Medical Center is seeking a Clinical/Pediatric Psychologist to join the Division of Pediatric Psychology in a unique split-role opportunity combining therapeutic school-based care and outpatient psychological assessment services. This full-time faculty position offers the opportunity to work within a highly collaborative academic medical center dedicated to innovative pediatric behavioral health care.  

Position Highlights

 •1. 0 FTE faculty appointment 

•Anticipated academic rank: Assistant Professor (or higher based on experience) 

•Three days/week at Rush Day School (RDS)

 •Two days/week in outpatient pediatric assessment clinic 

•Opportunity to participate in teaching, supervision, program development, and research 

•Start date negotiable 

Position Details 

Rush Day School Responsibilities (3 Days/Week) 

Rush Day School (RDS) is a therapeutic K–8 school affiliated with Rush University Medical Center serving students with complex psychiatric, developmental, behavioral, and academic needs. Clinical responsibilities include:

 •Provide individual, group, and family therapy 

•Conduct psychological evaluations for diagnostic clarification and IEP support 

•Oversee academic testing and interpret educational data

 •Provide consultation and clinical support to teachers and school staff 

•Participate as an active member of the therapeutic milieu 

•Consult with outside school districts and community partners 

•Support program development and research initiatives

 •Supervise predoctoral psychology residents, psychiatry fellows, and medical students (as interested) 

Outpatient Pediatric Psychology Responsibilities (2 Days/Week) 

The Division of Pediatric Psychology provides comprehensive assessment and consultation services across inpatient and outpatient settings and supports an APA-accredited predoctoral internship program. Responsibilities include: 

•Conduct comprehensive psychological evaluations for youth ages 5–18 

•Establish diagnoses and treatment recommendations

 •Provide supervision to psychology residents in the outpatient assessment clinic 

Qualifications 

Qualified candidates must have: 

•Doctoral degree in Clinical Psychology (PhD or PsyD) 

•Completion of an APA-accredited internship 

•Fellowship training in Clinical Child Psychology or Pediatric Psychology

 •Illinois licensure or eligibility for licensure in the state of Illinois 

•Strong assessment and diagnostic skills with pediatric populations 

Preferred Qualifications: 

•Experience conducting autism evaluations 

•Experience working with children with complex psychiatric and developmental presentations 

•Interest in interdisciplinary collaboration, supervision, and academic medicine

 About Rush Day School 

Rush Day School serves approximately 32 students in grades K–8 during the regular and extended school year. Students commonly present with: 

•Trauma exposure

 •Autism spectrum disorder 

•Bipolar disorder and psychosis 

•Anxiety and depression 

•ADHD and behavioral disorders 

•Learning disorders and multiple comorbidities 

The program’s mission is to help students transition successfully back to less restrictive educational environments with appropriate support and accommodations.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities. 

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities. 

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year. 

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years. 

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all. 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package. 

Pay Range: $114,000 - $147,000 (TCC) 

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Specialty Drug Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The clinical resource coordinator 1 (CRC 1) position applies a collaborative approach in working with pharmacists, patients, medical providers, payers and internal/external agencies to provide case management support services related to individual patients’ medication needs. CRC 1 activities and processes include referral screening, patient interviews, completion of medication access processes (e.g., prior authorizations, financial assistance programs), follow-up calls, and working within prescription processing software. CRC 1 services may be coordinated centrally through the pharmacy department or assigned by unit, physician practice, or service line. Responsibilities for specific liaison roles may vary depending upon assignment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures 

Other information:

Required Job Qualifications

• Valid State of Illinois Pharmacy Technician license required
• High School diploma and minimum 1 to 2 years’ experience required.
• Demonstrated knowledge and/or experience with hospital -related service functions such as: patient interviews, discharge planning/social service basic assessment and referral processes, community resources, finance and payer communication processes and information systems.
• Maintains CE hours required to retain CPhT certification. Obtain certification within 1 year of starting if not certified prior to starting.

Responsibilities

• In conjunction with other pharmacy team members, CRC 1s manage patient caseloads, serve as a resource, and set priorities to complete assigned medication access tasks.
• Facilitate collaboration between pharmacy teams and/or other departments to prioritize tasks, ensuring patient support needs are met.
• Model ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs.
• Facilitate effective, efficient communication and problem solving with internal and external customers. Use clinical software to document activities and track performance outcomes.
• Seek continuing education opportunities, complete required in-services and maintain professional growth by attending various department, institutional and external meetings, seminars and workshops.
• Apply performance improvement strategies to promote continuous process improvement.
• Perform activities in support of patient flow that may include patient placement activities.
• Assume other related responsibilities as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Molecular Probe Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 10 Hr (9:30PM - 7:00AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing all laboratory testing required in the provision of slides for pathological diagnosis. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrate proficiency in identifying and resolving process issues that affect the laboratory’s ability to perform laboratory testing. Serve as an expert within the assigned field of responsibility. Instruct students, residents, and new employees. Evaluate their performance within established deadlines.
Exemplifies the Rush Mission, Vision, and Values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Associate of Science Degree in a relevant science OR High School/GED diploma with a minimum of two years of microtomy or histological technique work experience
•HT(ASCP) or HTL(ASCP) or eligible
•Minimally cut 30-35 blocks per hour daily. Meets turnaround time expectations for specimen processing 90% of the time.
Preferred Job Qualifications:
•Certification as an HT(ASCP) or HTL(ASCP)
WORKING CONDITIONS:
•Able to work in fast paced, often stressful, computerized environment.
•Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.
ASCP QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area.
•Follows all required safety procedures.
•Ensures all testing is performed following Rush approved policies and procedures.
•Disinfects work area at the beginning and end of each shift.
•Maintains a clean, clutter free and well-organized area of responsibility, which includes cleaning of microtome, emptying water bath, filling blocks, and preparation of new solutions as defined by rotation schedule.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete.
•Uses computers and laboratory equipment according to established protocols.
•Follows Lab Information System downtime procedures as required.
•Adheres to the defined allotted time for breaks and lunch.
•Obtains and documents 12 hours of laboratory continuing education annually.
•Meets all departmental and laboratory required proficiency and competency requirements annually.
•Accepts and/or volunteers for method evaluations, new procedure development, or other special projects. Completes them within the agreed upon time frame.
•Serves as a technical expert for other laboratory staff.
•Participates in procedure implementation and training of new staff and students.
•Serves as owner of a quality assurance process.
•Proposes new ideas and modifications to existing practices and/or workflows for quality and/or process improvement.
•Processes and labels specimens accurately, being conscientious to avoid errors.
•Embeds tissue cassettes and sections paraffin blocks with accuracy and quality.
•Performs H&E and other special stains according to established protocols.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
•Performs troubleshooting on quality problems or discrepancies to determine the root cause of problems
•Performs troubleshooting of equipment and processes with minimal assistance, documents action and notifies supervisor or designee, of all problems all of the time.
•Recognizes acceptable specimens. Documents all specimen issues, whether related to processing, embedding or sectioning on the problem log. Notifies supervisor or designee of any issues related to a mishandling of specimen.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Perioperative Care Unit PrepP2

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 AM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The TBD performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The TBD duties are of a technical nature requiring specialized training and skills The TBD demonstrates the ability to care for patients of all ages in the clinical setting. The TBD exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Successful completion of the institutional screening examination.
• Demonstrates knowledge of age specific variables and growth and development.
• Demonstrates proficiency in the use of the telephone and patient call system(s).
• Successful completion of PCT course with subsequent demonstration of required competency.
• Ability to solve simple problems and prioritize multiple demands.
• Excellent communication and customer service skills.
• Phlebotomy.
• Demonstrates proficiency in the use of Epic.
• Demonstrates proficiency in the use of the telephone and patient call system(s).
• To problem solve prioritize multiple demands
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work requires lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
•Reports to charge RN or designate for assignment of duties.
•Under the direction of the RN, participates in the implementation of individualized plans of care Assists patients in preparing for procedure as indicated by the patient's individual needs and abilities.
•Obtains patient data and documents accurately in the specific patient's medical record in real time.
•Immediately reports changes in patient condition to the appropriate RN.
•Correctly labels and processes specimens for laboratory analysis.
•Performs EKG.
•Assists with admission, discharge, and transport under the direction of the Registered Nurse, prioritizes workflow. Transports laboratory specimens and patient belongings as required.
•Obtains blood products, supplies and equipment, patient belongings as necessary.
•Rounds assigned areas on a regular basis according to unit protocols.
•Performs point of care testing.
•Provides assistance to staff in all types of procedures, which may include assisting with equipment, assisting with difficult or combative patients and helping to provide emotional support to patients.
•Responds in a timely manner to pick-up and deliver specimen to appropriate areas within the Medical Center. Communicates to responsible RN prior to removing specimen from room.
•Documents movement of specimen within unit protocol.
•Assists nurse with patient positioning and transporting of patients as requested by the nursing staff.
•Demonstrates aseptic technique, when necessary.
•Assists the nurse in the emptying and disposal of fluids related to uncomplicated tubes and drains.
•Documents amounts in the medical record.
•Other duties as assigned.
PATIENT SATISFACTION
•Participates in all patient satisfaction initiatives.
•Assists patients, family members and other visitors proactively at all times.
•Maintains strict confidentiality of all patient information and records.
•Treats patients, visitors and staff with respect and dignity.
INTRAVENOUS LINE INSERTION/PHLEBOTOMY·
•Demonstrates competency to insert peripheral intravenous lines (PIV) and applies dressing in compliance with hospital procedure.
•Demonstrates basic understanding of procedure to be performed ensuring proper placement of PIV line to not interfere with planned procedure.
•Provides instruction/information to patient/significant other concerning placement of IV line/care being provided. Assists in emergency situations as needed.
•Performs phlebotomy as assigned.
•Demonstrates competency in the use of select unit specific monitors, pumps, and other equipment.
MAINTANENCE OF HEMOSTASIS
•Monitors arterial puncture sites on a continuous basis for any signs of unusual bleeding, reports all unexpected bleeding or changes to the site to responsible Registered Nurse.
•Performs appropriate actions as identified in Standard of Care for Arterial Puncture sites (to be developed).
•Recognizes signs of possible hematoma formation.
•Responsible for providing pressure or devices as ordered by Registered Nurse or responsible MD to arterial puncture site.
UNIT RESPONSIBILITIES
•Checks refrigerator/freezer temperatures and documents on appropriate log, notify nursing management of any temperature discrepancies.
•Notify MCE when defrosting of refrigerators is needed (notify Operating Room Education and Quality Coordinator. Notify Charge Nurse of any environmental or safety hazard, which are unresolved and additional assistance, is needed. Monitor procedural areas for clutter, hallway obstructions and misplaced equipment and supplies.
•Pick-up and deliver required items as requested.
•Responsible for the maintaining inventory, restocking supplies with supply Chain staff and identifying items needed for reorder.
•Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine. Independently orders, organizes, and restocks assigned areas according to unit specifications.
•Maintains emergency supplies.
•Maintains a safe patient environment.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.