Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Oakbrook Multispecialty-Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (6:45:00 AM - 5:15:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $22.72 - $31.80 per hour
Sign On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Orthopedic Surgery-Res Adm
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Lab Research Assistant 1 performs laboratory support tasks and entry-level scientific procedures under direct supervision. The Lab Research Assistant 1 prepares materials, processes samples, records basic data, and maintains clean and organized workspaces. This position is designed to develop foundational laboratory skills while supporting the daily operations of the research team.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
Education: Bachelor’s degree or equivalent
Experience: 1 year of laboratory experience
Experience (in lieu of a degree): 2 years of laboratory experience
Knowledge, Skills, & Abilities:
•Knowledge of both basic and specialized laboratory instruments and software programs
•Proficiency in standard experimental design
•Knowledge and demonstration of good laboratory practice, principles and application
•Attention to detail and accuracy
•Effective oral and written communication
•Strong analytic skills
Preferred Job Qualifications:
Education: Bachelor’s degree or equivalent
Experience: 1 Year laboratory experience in an academic, healthcare, or research environment
Physical Demands:
•Requires effective use of fine motor skills for pipetting, microscopy, properly donning and doffing lab PPE, and data entry tasks
•Requires good vision and manual dexterity to accurately handle lab instruments, record data, and operate computerized systems
•Frequently stands or walks during labs and may occasionally lift or carry items (e.g., reagent trays, small sample containers) up to 25 lbs
•Must work safely in environments containing chemicals, biological samples, or equipment with minimal physical strain
Job Responsibilities:
•Perform basic laboratory techniques such as pipetting, weighing, or centrifugation under supervision
•Clean and restock workstations, shared tools, and lab supplies in accordance with safety and contamination prevention procedures
•Operate standard lab equipment (e.g., balances, microscopes, water baths, autoclave sterilizer) after training and document usage
•Observe and practice laboratory safety protocols, including proper PPE use and chemical handling procedures
•Label, store, and log biological specimens (e.g., fluids, tissue, slides, cells) according to assigned protocols
•Assist in receiving shipments, unpacking supplies, and updating inventory logs
•Accurately record preparation steps, procedural notes, or results in laboratory notebooks or data systems as instructed
•May assist with basic training for Lab Technicians
•Attend lab meetings and shadow senior team members to learn lab procedures and study goals
•Ask clarifying questions and seek feedback to improve skills and contribute to team productivity
•Prepare solutions, buffers, and basic reagents by following detailed instructions and measurement guidelines
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Center for Academic Excellence
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 10:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
In conjunction with the manager, Center for Academic Excellence (CAE), the Academic Coaching Specialist is responsible for one-on-one and group tutoring and instruction of RUSH students, faculty, and other personnel on topics including but not limited to understanding best academic practices, time management, study skills, and writing skills. Under the Manager, Center for Academic Excellence’s supervision, the Academic Specialist will work directly with faculty, program directors, advisors, and deans from each college to provide graduate-level instruction based on the needs of faculty/staff and each academic program.
THIS IS A NON-STUDENT EMPLOYMENT POSITION.
Required Job Qualifications:
•Bachelors’ or Masters’ degree and four years of experience in humanities, education or sciences.
•Experience in academic support for undergraduate or graduate level students.
•Superior writing knowledge and experience.
•Demonstrate ability to work effectively with teams and students from diverse communities and backgrounds.
•Strong active listening skills.
•Experience with distance learning support.
•Proficiency in Microsoft Applications and web conferencing software. Willing to learn new software platforms as needed.
Preferred Job Qualifications:
•Experience as a tutor or academic support administrator in writing/learning support services.
•Experience working with a neurodiverse student population.
•Two year’s experience teaching writing skills at a university level.
Responsibilities:
•Assess the needs of each student based on their request and need.
•Work directly with each person requesting assistance in both individual and group formats. Help develop success plans for individual students as well as cohorts of students.
•Provide in-depth feedback on students’ study plans and techniques.
•Design and implement workshop curriculum to deliver information per request on topics such as supporting diverse student learners, study skills, time management, and other best academic best practices.
•Communicate to the CAE manager any progress or lack of progress made with students utilizing CAE services.
•In partnership with the CAE manager, develop and maintain bookings data collection tool.
•Securely and confidentially utilize institutional student data per FERPA guidelines.
•In conjunction with CAE manager, review support needs of each college per semester and make recommendations for support services.
•Collaborate with library staff to provide research and reference materials support.
•Collaborate with offices such as but not limited to the Student Accessibility Services and the Diversity Equity and Inclusion office to create unified student support across the institution.
•Be familiar with resources across campus and connect students with appropriate resources as needed.
•Assist in the promotion of the center through participation in university-wide events included but not limited to orientations, presentations, and CAE events.
•Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Neonatal ICU-NICU
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (3:00:00 PM - 11:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $51.26 - $91.76 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the guidance and direction of the unit director, the Assistant Unit Director RN (AUD) is the clinical liaison and assistant business manager of a specific patient care unit(s). In the absence of the unit director, the Assistant Unit Director RN is the RN Unit Director designee. The Assistant Unit Director Registered Nurse implements initiatives in support of the unit vision and manages human, operational and organizational systems that support patient care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Consistent proficient performance at the RN 2 level or equivalent experience.
• Demonstrated progressive, proficient management and leadership skills.
• Earned nursing degree at the baccalaureate level or higher (except AUDs hired before 01/2013).
• National Certification required within twelve months of hire.
• Demonstrates analytical ability.
• Ability to use electronic business programs and technology
• Demonstrates the ability to work in complex departmental systems or programs.
• Communication skills are required in order to lead, teach and persuade others.
• Ability to interact effectively with others in difficult situations.
• Work requires 24/7 responsibility for activities of the unit.
• Work requires the ability to assume the charge nurse role.
• Work requires the ability to take a full patient assignment on clinical unit.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports.
Preferred Job Qualifications:
• Graduate degree in nursing preferred or related field considered (except AUDs hired before 01/2013).
Physical Demands:
• Lifting or carrying objects 30lbs. and lifting and positioning patients, with appropriate lift devices.
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Utilizes quality monitoring data to assess the effectiveness of clinical processes.
2.Facilitates unit quality initiatives, research and /or evidence based activities utilizing best current evidence.
3.Champions the strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
4.Provides leadership in the design, implementation and evaluation of process improvement initiatives at the unit and department level.
5.Ensures that the unit personnel establish a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting.
6.Participates in developing constructive and strategic partnerships with peers, professional nurses, the University, other disciplines and departments to achieve positive clinical and service outcomes.
7.Resolves conflict to continuously improve team relationships at the unit and department level.
8.Supports a climate that fosters open communication, values differing points of view and promotes shared governance.
9.Ensures accountability for honest and fair interactions with all constituents across disciplines.
10.Advocates enhancing the climate that optimizes the patient and family experience through supportive interactions and staff education.
11.Provides structured opportunities for reflection and review of complex patient situations to develop critical thinking skills of all unit personnel.
12.Critically analyzes complex patient cases and effectively adapts the plan of care.
13.Develops the clinical knowledge and skill of the staff related to strategies to maintain patient safety.
14.Monitors and ensures compliance with the State Nurse Practice Act, State Board of Nursing Regulations, regulatory agency standards and the policies of the organization.
15.Uses information technology to streamline and improve processes.
16.Monitors and ensures nursing staff compliance with safety strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
17.Collaborate with the CNS to identify staff learning needs and provides education to strengthen and develop professional nurses' critical thinking skills.
18.Implements and monitors strategies and tactics related to the unit goals while ensuring sustainability.
19.Fosters the implementation of initiatives to promote a healthy work environment.
20.Leads innovations using principles of change and continues to reinforce change until positive outcomes are achieved.
21.Assumes a leadership role in analytical problem solving of both clinical and nursing related issues.
22.Functions as a mentor and coach to promote or enhance the development of unit staff.
23.Influences behaviors through collaborative practice, conflict management, negotiation and effective use of dialogue
24.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
25.Provides and invites ongoing performance feedback to peers to achieve positive clinical and service outcomes.
26.Considers fiscal and budgetary implications in decision-making regarding practice and system modifications.
27.Manages staff performance through recruitment, rewards, recognition, counseling and disciplinary action.
28.Assumes the accountability of administrative management of the unit as delegated by the unit director.
29.Supports the execution of fiscal accountability.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Cardiac Catheterization Lab
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: IM General S. Loop - Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Ctr. for IM and CR - Res
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Lab Research Assistant 1 performs laboratory support tasks and entry-level scientific procedures under direct supervision. The Lab Research Assistant 1 prepares materials, processes samples, records basic data, and maintains clean and organized workspaces. This position is designed to develop foundational laboratory skills while supporting the daily operations of the research team.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
Education: Bachelor’s degree or equivalent
Experience: 1 year of laboratory experience
Experience (in lieu of a degree): 2 years of laboratory experience
Knowledge, Skills, & Abilities:
•Knowledge of both basic and specialized laboratory instruments and software programs
•Proficiency in standard experimental design
•Knowledge and demonstration of good laboratory practice, principles and application
•Attention to detail and accuracy
•Effective oral and written communication
•Strong analytic skills
Preferred Job Qualifications:
Education: Bachelor’s degree or equivalent
Experience: 1 Year laboratory experience in an academic, healthcare, or research environment
Physical Demands:
•Requires effective use of fine motor skills for pipetting, microscopy, properly donning and doffing lab PPE, and data entry tasks
•Requires good vision and manual dexterity to accurately handle lab instruments, record data, and operate computerized systems
•Frequently stands or walks during labs and may occasionally lift or carry items (e.g., reagent trays, small sample containers) up to 25 lbs
•Must work safely in environments containing chemicals, biological samples, or equipment with minimal physical strain
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Perform basic laboratory techniques such as pipetting, weighing, or centrifugation under supervision
•Clean and restock workstations, shared tools, and lab supplies in accordance with safety and contamination prevention procedures
•Operate standard lab equipment (e.g., balances, microscopes, water baths, autoclave sterilizer) after training and document usage
•Observe and practice laboratory safety protocols, including proper PPE use and chemical handling procedures
•Label, store, and log biological specimens (e.g., fluids, tissue, slides, cells) according to assigned protocols
•Assist in receiving shipments, unpacking supplies, and updating inventory logs
•Accurately record preparation steps, procedural notes, or results in laboratory notebooks or data systems as instructed
•May assist with basic training for Lab Technicians
•Attend lab meetings and shadow senior team members to learn lab procedures and study goals
•Ask clarifying questions and seek feedback to improve skills and contribute to team productivity
•Prepare solutions, buffers, and basic reagents by following detailed instructions and measurement guidelines
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: IR - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $43.60 - $78.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Clinical Nurse Navigator will provide care coordination, follow up, and support to patients in an effort to improve their health outcomes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
• Current State of Illinois Registered Nurse licensure required.
• Bachelor’s degree in Nursing or Master’s degree in Nursing required.
• At least three years of registered nurse experience required.
• BLS certification required.
• Excellent written and verbal communication skills.
• A high level of interpersonal skills is required.
• Proficiency with the Microsoft Office Suite.
• Data entry skills with attention to details.
• High degree of accountability and reliability.
• Ability to adaptable to change and interact with a variety of providers with different protocols and care processes.
• Ability to work independently as well as to integrate as part of a team and part of clinic flow.
• Cultural competency expressed via experience and interest in working with (culturally, economically and educationally) diverse populations, along with ability to work in low resource environments.
• Must be a resourceful and resilient, innovative problem solver and motivated learner. Friendly, cooperative, passionate and compassionate.
• Must be respectful of each individual's right to participate in health care services and decision-making.
• Respects individuals' confidentiality.
• Ability to attend some evening and weekend community events and meetings.
Responsibilities:
• Maintains and ensures compliance of all policies and procedures that guide and support the assigned services. These include, but are not limited to Joint Commission requirements, federal and state regulations, regulatory standards, etc.
• Provides consultation in specialty area to all levels of health care providers throughout the organization, affiliated schools of nursing, and the community.
• Offers guidance and emotional support to patients regarding decisions on follow-up and treatment plans.
• Arranges appointments with patients, reviews test preparation procedures, and assesses potential patient barriers to ensure the patient completes testing process.
• Contacts patients via phone calls, emails and letters to remind them about appointments, assists in scheduling/rescheduling appointments and answers questions about testing and treatment.
• Performs follow-up phone calls to patients after appointments as indicated.
• Works with participating sites to develop mechanisms for the sites to share the patient data (for those requiring follow-up) in a manner that utilizes their existing data and optimizes their time and effort.
• Completes all necessary electronic records and paperwork regarding patient interactions and appointments.
• Develops and maintains relationships with community leaders, community-based organizations, faith-based organizations, health institutions, schools, daycares, etc.
• Attends community-based events, including health fairs, support group meetings etc.
• Assists with the planning and execution of forums, special events and presentations to reach and educate the community.
• Supports reporting and paperwork to support funding and grant requirements, including tracking patient metrics such as appointment no-shows and lost to follow up ratios.
• Tracks all outreach and navigation activities and provides monthly reports.
• Demonstrates an awareness of self-responsibility and accountability for own professional practice and development.
• Administers nursing care to patients if applicable including assessment, planning, implementing, and evaluating the patient's care plan in coordination with the physician.
• Provides orientation/education for center and hospital staff, students, and other hospitals and community organizations, as requested.
• Performs related duties as required.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Blood Bank General
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 10 Hr (9:00PM - 7:30AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Laboratory Scientist 1 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion
Other information:
•Education: Bachelor’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; no previous experience required.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpecialty in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Associate’s degree and/or education/work experience qualifications as defined by CLIA 42 CFT 493 148; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements.
•Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
•Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.
Responsibilities:
• Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification
•Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
•May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information.Additional Job Components
•Additional job duties will be defined by the laboratory's specific bench or assignment competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Blood Bank General
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (2:00PM - 10:30PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Laboratory Scientist 1 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion
Other information:
•Education: Bachelor’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; no previous experience required.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpecialty in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Associate’s degree and/or education/work experience qualifications as defined by CLIA 42 CFT 493 148; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements.
•Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
•Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.
Responsibilities:
• Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification
•Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
•May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information.Additional Job Components
•Additional job duties will be defined by the laboratory's specific bench or assignment competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Otolaryngology Oak Brk- Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: OB GYN MIGS - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Oakbrook Multispecialty-Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (6:45:00 AM - 5:15:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $22.72 - $31.80 per hour
Sign On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Orthopedic Surgery-Res Adm
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Lab Research Assistant 1 performs laboratory support tasks and entry-level scientific procedures under direct supervision. The Lab Research Assistant 1 prepares materials, processes samples, records basic data, and maintains clean and organized workspaces. This position is designed to develop foundational laboratory skills while supporting the daily operations of the research team.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
Education: Bachelor’s degree or equivalent
Experience: 1 year of laboratory experience
Experience (in lieu of a degree): 2 years of laboratory experience
Knowledge, Skills, & Abilities:
•Knowledge of both basic and specialized laboratory instruments and software programs
•Proficiency in standard experimental design
•Knowledge and demonstration of good laboratory practice, principles and application
•Attention to detail and accuracy
•Effective oral and written communication
•Strong analytic skills
Preferred Job Qualifications:
Education: Bachelor’s degree or equivalent
Experience: 1 Year laboratory experience in an academic, healthcare, or research environment
Physical Demands:
•Requires effective use of fine motor skills for pipetting, microscopy, properly donning and doffing lab PPE, and data entry tasks
•Requires good vision and manual dexterity to accurately handle lab instruments, record data, and operate computerized systems
•Frequently stands or walks during labs and may occasionally lift or carry items (e.g., reagent trays, small sample containers) up to 25 lbs
•Must work safely in environments containing chemicals, biological samples, or equipment with minimal physical strain
Job Responsibilities:
•Perform basic laboratory techniques such as pipetting, weighing, or centrifugation under supervision
•Clean and restock workstations, shared tools, and lab supplies in accordance with safety and contamination prevention procedures
•Operate standard lab equipment (e.g., balances, microscopes, water baths, autoclave sterilizer) after training and document usage
•Observe and practice laboratory safety protocols, including proper PPE use and chemical handling procedures
•Label, store, and log biological specimens (e.g., fluids, tissue, slides, cells) according to assigned protocols
•Assist in receiving shipments, unpacking supplies, and updating inventory logs
•Accurately record preparation steps, procedural notes, or results in laboratory notebooks or data systems as instructed
•May assist with basic training for Lab Technicians
•Attend lab meetings and shadow senior team members to learn lab procedures and study goals
•Ask clarifying questions and seek feedback to improve skills and contribute to team productivity
•Prepare solutions, buffers, and basic reagents by following detailed instructions and measurement guidelines
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Center for Academic Excellence
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 10:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
In conjunction with the manager, Center for Academic Excellence (CAE), the Academic Coaching Specialist is responsible for one-on-one and group tutoring and instruction of RUSH students, faculty, and other personnel on topics including but not limited to understanding best academic practices, time management, study skills, and writing skills. Under the Manager, Center for Academic Excellence’s supervision, the Academic Specialist will work directly with faculty, program directors, advisors, and deans from each college to provide graduate-level instruction based on the needs of faculty/staff and each academic program.
THIS IS A NON-STUDENT EMPLOYMENT POSITION.
Required Job Qualifications:
•Bachelors’ or Masters’ degree and four years of experience in humanities, education or sciences.
•Experience in academic support for undergraduate or graduate level students.
•Superior writing knowledge and experience.
•Demonstrate ability to work effectively with teams and students from diverse communities and backgrounds.
•Strong active listening skills.
•Experience with distance learning support.
•Proficiency in Microsoft Applications and web conferencing software. Willing to learn new software platforms as needed.
Preferred Job Qualifications:
•Experience as a tutor or academic support administrator in writing/learning support services.
•Experience working with a neurodiverse student population.
•Two year’s experience teaching writing skills at a university level.
Responsibilities:
•Assess the needs of each student based on their request and need.
•Work directly with each person requesting assistance in both individual and group formats. Help develop success plans for individual students as well as cohorts of students.
•Provide in-depth feedback on students’ study plans and techniques.
•Design and implement workshop curriculum to deliver information per request on topics such as supporting diverse student learners, study skills, time management, and other best academic best practices.
•Communicate to the CAE manager any progress or lack of progress made with students utilizing CAE services.
•In partnership with the CAE manager, develop and maintain bookings data collection tool.
•Securely and confidentially utilize institutional student data per FERPA guidelines.
•In conjunction with CAE manager, review support needs of each college per semester and make recommendations for support services.
•Collaborate with library staff to provide research and reference materials support.
•Collaborate with offices such as but not limited to the Student Accessibility Services and the Diversity Equity and Inclusion office to create unified student support across the institution.
•Be familiar with resources across campus and connect students with appropriate resources as needed.
•Assist in the promotion of the center through participation in university-wide events included but not limited to orientations, presentations, and CAE events.
•Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Neonatal ICU-NICU
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (3:00:00 PM - 11:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $51.26 - $91.76 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the guidance and direction of the unit director, the Assistant Unit Director RN (AUD) is the clinical liaison and assistant business manager of a specific patient care unit(s). In the absence of the unit director, the Assistant Unit Director RN is the RN Unit Director designee. The Assistant Unit Director Registered Nurse implements initiatives in support of the unit vision and manages human, operational and organizational systems that support patient care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Consistent proficient performance at the RN 2 level or equivalent experience.
• Demonstrated progressive, proficient management and leadership skills.
• Earned nursing degree at the baccalaureate level or higher (except AUDs hired before 01/2013).
• National Certification required within twelve months of hire.
• Demonstrates analytical ability.
• Ability to use electronic business programs and technology
• Demonstrates the ability to work in complex departmental systems or programs.
• Communication skills are required in order to lead, teach and persuade others.
• Ability to interact effectively with others in difficult situations.
• Work requires 24/7 responsibility for activities of the unit.
• Work requires the ability to assume the charge nurse role.
• Work requires the ability to take a full patient assignment on clinical unit.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports.
Preferred Job Qualifications:
• Graduate degree in nursing preferred or related field considered (except AUDs hired before 01/2013).
Physical Demands:
• Lifting or carrying objects 30lbs. and lifting and positioning patients, with appropriate lift devices.
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Utilizes quality monitoring data to assess the effectiveness of clinical processes.
2.Facilitates unit quality initiatives, research and /or evidence based activities utilizing best current evidence.
3.Champions the strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
4.Provides leadership in the design, implementation and evaluation of process improvement initiatives at the unit and department level.
5.Ensures that the unit personnel establish a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting.
6.Participates in developing constructive and strategic partnerships with peers, professional nurses, the University, other disciplines and departments to achieve positive clinical and service outcomes.
7.Resolves conflict to continuously improve team relationships at the unit and department level.
8.Supports a climate that fosters open communication, values differing points of view and promotes shared governance.
9.Ensures accountability for honest and fair interactions with all constituents across disciplines.
10.Advocates enhancing the climate that optimizes the patient and family experience through supportive interactions and staff education.
11.Provides structured opportunities for reflection and review of complex patient situations to develop critical thinking skills of all unit personnel.
12.Critically analyzes complex patient cases and effectively adapts the plan of care.
13.Develops the clinical knowledge and skill of the staff related to strategies to maintain patient safety.
14.Monitors and ensures compliance with the State Nurse Practice Act, State Board of Nursing Regulations, regulatory agency standards and the policies of the organization.
15.Uses information technology to streamline and improve processes.
16.Monitors and ensures nursing staff compliance with safety strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
17.Collaborate with the CNS to identify staff learning needs and provides education to strengthen and develop professional nurses' critical thinking skills.
18.Implements and monitors strategies and tactics related to the unit goals while ensuring sustainability.
19.Fosters the implementation of initiatives to promote a healthy work environment.
20.Leads innovations using principles of change and continues to reinforce change until positive outcomes are achieved.
21.Assumes a leadership role in analytical problem solving of both clinical and nursing related issues.
22.Functions as a mentor and coach to promote or enhance the development of unit staff.
23.Influences behaviors through collaborative practice, conflict management, negotiation and effective use of dialogue
24.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
25.Provides and invites ongoing performance feedback to peers to achieve positive clinical and service outcomes.
26.Considers fiscal and budgetary implications in decision-making regarding practice and system modifications.
27.Manages staff performance through recruitment, rewards, recognition, counseling and disciplinary action.
28.Assumes the accountability of administrative management of the unit as delegated by the unit director.
29.Supports the execution of fiscal accountability.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Cardiac Catheterization Lab
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: IM General S. Loop - Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Ctr. for IM and CR - Res
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Lab Research Assistant 1 performs laboratory support tasks and entry-level scientific procedures under direct supervision. The Lab Research Assistant 1 prepares materials, processes samples, records basic data, and maintains clean and organized workspaces. This position is designed to develop foundational laboratory skills while supporting the daily operations of the research team.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
Education: Bachelor’s degree or equivalent
Experience: 1 year of laboratory experience
Experience (in lieu of a degree): 2 years of laboratory experience
Knowledge, Skills, & Abilities:
•Knowledge of both basic and specialized laboratory instruments and software programs
•Proficiency in standard experimental design
•Knowledge and demonstration of good laboratory practice, principles and application
•Attention to detail and accuracy
•Effective oral and written communication
•Strong analytic skills
Preferred Job Qualifications:
Education: Bachelor’s degree or equivalent
Experience: 1 Year laboratory experience in an academic, healthcare, or research environment
Physical Demands:
•Requires effective use of fine motor skills for pipetting, microscopy, properly donning and doffing lab PPE, and data entry tasks
•Requires good vision and manual dexterity to accurately handle lab instruments, record data, and operate computerized systems
•Frequently stands or walks during labs and may occasionally lift or carry items (e.g., reagent trays, small sample containers) up to 25 lbs
•Must work safely in environments containing chemicals, biological samples, or equipment with minimal physical strain
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Perform basic laboratory techniques such as pipetting, weighing, or centrifugation under supervision
•Clean and restock workstations, shared tools, and lab supplies in accordance with safety and contamination prevention procedures
•Operate standard lab equipment (e.g., balances, microscopes, water baths, autoclave sterilizer) after training and document usage
•Observe and practice laboratory safety protocols, including proper PPE use and chemical handling procedures
•Label, store, and log biological specimens (e.g., fluids, tissue, slides, cells) according to assigned protocols
•Assist in receiving shipments, unpacking supplies, and updating inventory logs
•Accurately record preparation steps, procedural notes, or results in laboratory notebooks or data systems as instructed
•May assist with basic training for Lab Technicians
•Attend lab meetings and shadow senior team members to learn lab procedures and study goals
•Ask clarifying questions and seek feedback to improve skills and contribute to team productivity
•Prepare solutions, buffers, and basic reagents by following detailed instructions and measurement guidelines
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: IR - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $43.60 - $78.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Clinical Nurse Navigator will provide care coordination, follow up, and support to patients in an effort to improve their health outcomes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
• Current State of Illinois Registered Nurse licensure required.
• Bachelor’s degree in Nursing or Master’s degree in Nursing required.
• At least three years of registered nurse experience required.
• BLS certification required.
• Excellent written and verbal communication skills.
• A high level of interpersonal skills is required.
• Proficiency with the Microsoft Office Suite.
• Data entry skills with attention to details.
• High degree of accountability and reliability.
• Ability to adaptable to change and interact with a variety of providers with different protocols and care processes.
• Ability to work independently as well as to integrate as part of a team and part of clinic flow.
• Cultural competency expressed via experience and interest in working with (culturally, economically and educationally) diverse populations, along with ability to work in low resource environments.
• Must be a resourceful and resilient, innovative problem solver and motivated learner. Friendly, cooperative, passionate and compassionate.
• Must be respectful of each individual's right to participate in health care services and decision-making.
• Respects individuals' confidentiality.
• Ability to attend some evening and weekend community events and meetings.
Responsibilities:
• Maintains and ensures compliance of all policies and procedures that guide and support the assigned services. These include, but are not limited to Joint Commission requirements, federal and state regulations, regulatory standards, etc.
• Provides consultation in specialty area to all levels of health care providers throughout the organization, affiliated schools of nursing, and the community.
• Offers guidance and emotional support to patients regarding decisions on follow-up and treatment plans.
• Arranges appointments with patients, reviews test preparation procedures, and assesses potential patient barriers to ensure the patient completes testing process.
• Contacts patients via phone calls, emails and letters to remind them about appointments, assists in scheduling/rescheduling appointments and answers questions about testing and treatment.
• Performs follow-up phone calls to patients after appointments as indicated.
• Works with participating sites to develop mechanisms for the sites to share the patient data (for those requiring follow-up) in a manner that utilizes their existing data and optimizes their time and effort.
• Completes all necessary electronic records and paperwork regarding patient interactions and appointments.
• Develops and maintains relationships with community leaders, community-based organizations, faith-based organizations, health institutions, schools, daycares, etc.
• Attends community-based events, including health fairs, support group meetings etc.
• Assists with the planning and execution of forums, special events and presentations to reach and educate the community.
• Supports reporting and paperwork to support funding and grant requirements, including tracking patient metrics such as appointment no-shows and lost to follow up ratios.
• Tracks all outreach and navigation activities and provides monthly reports.
• Demonstrates an awareness of self-responsibility and accountability for own professional practice and development.
• Administers nursing care to patients if applicable including assessment, planning, implementing, and evaluating the patient's care plan in coordination with the physician.
• Provides orientation/education for center and hospital staff, students, and other hospitals and community organizations, as requested.
• Performs related duties as required.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Blood Bank General
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 10 Hr (9:00PM - 7:30AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Laboratory Scientist 1 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion
Other information:
•Education: Bachelor’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; no previous experience required.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpecialty in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Associate’s degree and/or education/work experience qualifications as defined by CLIA 42 CFT 493 148; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements.
•Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
•Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.
Responsibilities:
• Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification
•Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
•May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information.Additional Job Components
•Additional job duties will be defined by the laboratory's specific bench or assignment competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Blood Bank General
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (2:00PM - 10:30PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Medical Laboratory Scientist 1 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion
Other information:
•Education: Bachelor’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; no previous experience required.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpecialty in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Associate’s degree and/or education/work experience qualifications as defined by CLIA 42 CFT 493 148; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements.
•Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
•Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.
Responsibilities:
• Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification
•Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
•May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information.Additional Job Components
•Additional job duties will be defined by the laboratory's specific bench or assignment competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Otolaryngology Oak Brk- Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: OB GYN MIGS - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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