Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Program Administrators

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of the Program Director, the GME Program Administrator 2 is responsible for the administration of a GME residency or fellowship program in accordance with accreditation requirements and institutional and program policies. The Program Administrator 2 coordinates annual program activities and the day-to-day operations of the program. The Program Administrator 2 serves as liaison between residents, fellows, faculty, other staff members, and internal and external organizations and interacts effectively with affiliated hospitals and other professional organizations. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree or equivalent combination of education and experience
•At least three years recent progressive responsibility in an educational, medical, or office environment
•Proficiency with Microsoft Office applications (Word, Excel, Access, PowerPoint)
•Strong verbal and written communication skills
•Strong interpersonal skills
•Excellent organizational skills with the ability to manage competing priorities.
Preferred Job Qualifications:
•Prior experience working in medical education preferred

Responsibilities:
•Plans and coordinates educational activities including scheduling speakers, coordinating presentations, and preparing and distributing agendas and materials. Negotiates contracts with facilities and caterers. Prepares reports and maintains documentation for all educational requirements.
•Collects data and documentation for annual accreditation activities and site visits. Assists program director with data entry in the ACGME ADS.
•Enforces trainee compliance with program, institutional, regulatory, and accreditation requirements, including work hours, case logging, and credentialing. Has a moderate to high level of authority in reporting and ensuring compliance with procedures regarding licensing, moonlighting, annual contracts, and initial and re-credentialing of trainees.
•Coordinates the collection and storing of program data, generates management reports as needed and all documentation required by the institution, the ACGME, program committees, and department leadership.
•Demonstrates proficiency with Residency Database Management system. Coordinates the delivery of resident/fellow, faculty, and program evaluations; monitors completion; and produces evaluation reporting. Assists the program director in developing evaluation forms. Coordinates resident/fellow semi-annual and summative evaluations.
•Manages administrative and planning logistics for events, retreats, and In-service exams.
•Plans orientation activities and completes house staff onboarding requirements, including visa applications and licensing forms. Acts as a resource for house staff navigating onboarding.
•Provides documentation to assist in program oversight and compliance activities, such as program committees and the Annual Program Evaluation. Reports the results of these activities to internal and external organizations. Ensures program compliance with institutional policies and procedures.
•Staffs program committees by collaborating with committee chairs to develop agendas and collect and report on data. Coordinates meeting documentation and tracks follow-up.
•Maintains program policies and enforces compliance with program and institutional policies. Provides guidance to residents/fellows on program and GME policies. Maintains handbooks and training materials.
•Implements program improvement initiatives under the supervision of the Program Director.
•Under the supervision of the program director, implements policies and procedures for candidate recruitment. Coordinates application review process, communicates with applicants at all stages of recruitment, and schedules and manages interview day activities.
•Administers logistics of recruitment, including interviews and communicating with applicants.
•Maintains resident/fellow schedules, including annual rotation schedules, call schedules, and clinic schedules. Records schedules and absences accurately in MedHub. Coordinates schedules with affiliated sites and ensures trainee documentation for affiliates is submitted. Maintains PLAs and accuracy of affiliated sites listed in MedHub and ADS.
•Updates content of external and intranet program websites as needed.
•Other duties as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (5:30:00 AM - 10:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 1 assists licensed pharmacists in the practice of pharmacy performing duties such as preparing, filling, and labeling medications for patients in the Medical Center. As patient care assignments dictate, the technician I is responsive to the explicit need of neonatal, pediatric, adolescent, adult, and geriatric patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations are exercised. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:

• High school diploma/GED required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• Ability to effectively follow directions, analyze problems, and interpret analytical data.
• Strong communication skills with an emphasis on customer service skills.
• Accountable for own actions, progress, and development.
• Employees need to be able to work extended hours due to business needs.
• This position may require up to 10% travel.
• Position Type and Expected Hours of Work: This is a full-time position with a rotating schedule. Following training, employee will have one set day off during the week and work every other weekend. Shift times start between vary between 530a to 2p.

Preferred Qualifications:

• Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.

Physical Demands:

• This is largely a sedentary role; however, some filing is required.
• Ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
• This job operates in a professional office setting: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Responsibilities:

• Active participation in the Pharmacy Department Technician Career Ladder.
• Recognizes and identifies various classifications of medications, medication names, dosage forms, and routes of administration.
• Uses available print and online references as appropriate.
• Understands the pharmacy workflow for first doses, Pyxis refills, cart fill and batches.
• Understands the pharmacy workflow for medication returns and medication disposal.
• Responsible for the accurate interpretation of EPIC pharmacy labels.
• Interpretation and understanding of medical abbreviations.
• Identification and differentiation of different types of medication orders (Scheduled, PRN, Once, STAT, NOW).
• Appropriately labels all medication dosage forms including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
• Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
• Ability to utilize technology in the pharmacy including, but not limited to, Carousels, Epic, Epic CNR, Epic Dispense Queue, and Pharmacy Ideas.
• Responsible for the preparation of non-sterile compounding and packaging.
• Accurately draws up oral syringes and compound oral suspensions.
• Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
• Responsible for answering phones, assisting caller with missing medication requests, and any other technical duties as assigned.
• Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock, and responding to in-basket messages).
• Responsible for inventory, storage, and supply maintenance of assigned areas.
• Responsible for exchanging emergency carts and completion of required documentation.
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintains cleanliness of all equipment and work areas.
• Knowledge of departmental and Medical Center safety practices.
• Awareness of departmental quality assurance processes.
• Actively participates in various departmental committees and educational activities as assigned.
• Any and all other duties as assigned.
• Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates communication, professional knowledge and technical skill, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.00 - $23.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supply Chain Tech 1 is responsible for the day-to-day receipt and distribution of supplies to the medical center units, EVS and affiliates. This individual will promote and be supportive of the institutional ICARE values (Innovation, Collaboration, Accountability, Respect, and Excellence), the IConnect Service Behaviors, and exemplify Supply Chain's mission and vision, while acting in accordance with Rush policies and procedures.

Responsibilities:

•  Inclusive of all Supply Chain Tech 1 duties (i.e. SPD, Receiving, EVS (Supply Chain Tech) and Warehouse):
• Work with the Supply Chain Analyst to receive, deliver, stock and replenish EVS supply closets across the Medical Center and off-site locations.
• Will utilize hand-held to receive, pack and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. in the warehouse, storerooms, units, and any off-site locations).
• Receive and/or count stock items with accuracy and correctly record data manually or using the computer.
• Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly)
• Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects or breakage, reporting any of these issues to the supervisor.
• Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
• Loads and off loads AGV system supply carts and appropriately parks/stages carts for next utilization. Must also be able to use AGV system touch screen correctly to send cart types to scheduled location.
• Clean and maintain shelves within stocking areas and in workstation areas to ensure compliance with safety and infection control regulations.
• Answer all telephone calls in accordance to the department's telephone script ensuring calls are properly answered, appropriate actions are followed and in a timely manner. Apply ICARE and IConnect in all interactions between inter/intra departments.
• Performs any and all Supply Chain job functions as assigned or required.

Required Job Qualifications:

• One-year working experience in a service industry position or equivalent job experience.
• High School Diploma/GED.
• Must have basic reading, writing skills and pass Rush math test.
• Must be able to operate powered equipment appropriately and safely as required by varying environmental conditions.
• Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.

Preferred Job Qualifications:

• Familiar with personal computers.

Physical Demands:

• Physical strength, resilience and endurance are three key bodily traits that are required due to the vigorous work pace of daily repetitive tasks and the weight of the merchandise.
• Majority of workday is spent on feet lifting, pushing, pulling, walking distances on daily repetitive basis.
• Must be able to lift weights up to 50lbs and within 10-25lbs repetitively on a daily basis.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Adult Crit Care Nursing Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Pay Range: $144,000- $215,000 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Associate Vice President of Patient Care Services has responsibility and accountability for establishing and maintaining excellence in nursing practice and effectiveness and efficiency of nursing operations within their defined areas of responsibility.  This position serves as facilitator of collaborative professional relationships between and among medical staff, academic programs, corporate programs, and hospital operations for the purpose of creating a healing and supportive environment for patients and staff.   The position models the Rush Medical Center and Rush Nursing values of I Care, I Connect and, acts in accordance with Rush Medical Center and Rush Nursing policies and procedures and holds others accountable for meeting standards which may be informed by industry best practices or may be regulatory in nature. 

Responsibilities:

Strategic Leadership:
·        Actively engages in the development and implementation of the strategic plan for Nursing aligned with the strategic plan for the medical center.
·        Determines opportunities to improve the value of care and services to patients and families.
·        Identifies and supports community outreach, philanthropy and marketing initiatives that may enhance the development of new business or research opportunities.
·        Actively provides nursing operations consultation and engagement at an institutional level for the Service Line/Groupings for the organization.
·        Ensures the integration of service line planning into nursing resource management strategic planning and operational budgets.
·        Promotes the development and implementation of inter-and intra-disciplinary research by staff and faculty.
·        Contributes to the advancement of nursing through professional research and scholarly activities.
 
Inspirational Leadership:
·        Provides vision, direction and leadership to the department of nursing.
·        Works collaboratively across organizational lines to facilitate hospital and nursing operations and ensure patient needs are met. 
·        Acts as a change agent and manages organizational change efforts to ensure operational effectiveness.
 
Operational Leadership:
·        Leads program planning, implementation and evaluation efforts for areas of responsibility both at a strategic and tactical level.
·        Ensures ongoing personal development plan and provides management development and coaching for other members of the nursing team.
·        Represents the medical center at state, local and national levels through involvement in professional associations and organization.
·        Accountable for ensuring exceptional patient experience through patient centered initiatives and high levels of customer service.
·        Facilitate the development and implementation of evidence based practice and quality efforts.
·        Maintains an environment that promotes patient safety, high reliability of processes and quality outcomes.
·        Participates in and complies with ongoing regulatory and accreditation readiness sustaining a working understanding of regulatory requirements and accreditation standards.  Ensures areas of responsibility consistently meet these standards.
·        Develops and oversees departmental budgets and assures financial accountability for annual operations and capital expenditures and budgets. 
·        Assures efficiencies in staffing and resource utilization by comparison with internal and external benchmarks as measured by productivity and cost per unit for areas of responsibility.
 
People Leadership:
·        Assure the availability of appropriately trained staff to deliver a high quality, consistent standard of nursing care.
·        Develops and implements staffing patterns to meet demands consistent with a fluctuating volume and acuity.
·        Cultivates a culture that promotes and rewards professional growth, interdisciplinary collaboration, constructive communication, flexibility, teamwork, and customer service.
·        Maintains consistency in the employee performance appraisal process utilizing established standards of practice.
·        Maintains a focus on internal talent management and retention.
 
Functional Leadership:
·        Promotes Rush University programs both internally and externally.
·        Participates in educational programs.
·        Provides opportunities for staff development based on scientific advances, changes in technology, society, or health care delivery systems.
·        Takes an active role in the integration of operations between the college of nursing and nursing services. 
 
Cultural Leadership:
·        Models the mission vision and values of Rush University Medical Center and Rush Nursing.
·        Consistently displays and holds others accountable for displaying the I Care, I Connect service behaviors.
·        Displays a commitment to the development of a culture of inclusion throughout all aspects of the department of nursing.
·        Assists with reviews, investigates, and follows-up on all work-related injuries/illnesses, to include: following-up on all blood borne pathogen incidents, reviewing all “Occupational Injury/Illness Reports for accuracy, consistency, and completeness, reviewing the incident with the employee’s supervisor and completing on-site investigations as necessary.
·        Responsible for coordinating the maintenance of the Employee Health records by monitoring all new employee post-offer physicals, communicating with Human Resources and department managers, coordinating annual employee physicals and mandated screenings of all current employees and following confidentiality processes regarding Employee Health charts and counseling. Coordinating the annual influenza vaccination program, annual fit testing of N95 masks.
·        Assists with coordinating the worker’s compensation insurance carrier to ensure that all necessary information and documentation (i.e., Form 45) is forwarded to them. Assures that appropriate rehabilitation of the injury or illness has occurred; acts as a patient advocate to the injured employee. Assures that employees return to work as soon as possible. Collaborates with the Employee Health Physician, Human Resources, and Risk Management regarding claims and medical treatment.
·        Assists with coordinating the Restricted/Light Duty Program. Works with Human Resources, Risk Management, and department managers to place employee in limited duty positions. Evaluates whether the employee is functioning appropriately in any limited duty position (i.e., weekly reviews). Makes recommendations to Employee Health Physician, private physician, and therapist to determine employee’s functional capacity.
·        Collaborates with other members of the health care team for the purpose of assessing, directing and evaluating treatment approaches, and improving the quality of care given.
·        Demonstrates an ability to utilize RUMC resources and other health care agencies.
·        Demonstrates leadership skills and excellent communication skills both written and verbal.
·        Interprets RUMC policies and procedures
·        Demonstrates the ability to direct learning experiences of staff and students.
·        Develops, conducts and evaluates in-services utilizing internal and external educational resources.
·        Identifies, for the unit, issues in education and practice that have not been attended to and makes recommendations for correcting these.
 

Other information:
Current State of Illinois Registered Nurse licensure required.
· Master’s degree required; earned doctorate preferred.
· BSN or MSN required
· National Certification - must be able to obtain within one year of start date.
· At least seven years of progressive experience in management and/or nursing management
· A high level of analytical ability is required.
· Ability to design complex clinical or administrative systems or programs
· Communication skills is required in order to lead, teach and persuade others
· Established reputation as a leader, consultant, and spokesperson for nursing
· The ability to check documents for errors, use a keyboard to enter or retrieve data.
 
 
Physical Demands:
· Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the work day
· Work required lifting or carrying objects 35-40 lbs.

Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 12W Neurosciences- IMCU

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $52.15 - $77.70 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Unit Director RN is the clinical and business manager of a specific patient care unit(s). The Unit Director provides direction and vision and creates human, operational and organizational systems that assure exemplary patient care. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Graduate degree.
• Current State of Illinois Registered Nurse licensure.
• Progressive leadership experience.
• Earned nursing degree at the baccalaureate level or higher.
• National certification.
• Demonstrates advanced analytical ability and problem solving skills.
• Ability to use electronic business programs and technology.
• Demonstrates the ability to work in complex organizational systems or programs.
• Communication skill to lead, teach and persuade others.
• Able to interact effectively with others in difficult situations that encompasses organizational and developmental issues.
• Work requires 24/7 accountability and the ability to supervise and manage staff across that time.
• Work requires the ability to assume the charge nurse role.
• Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports.
Preferred Job Qualifications:
• Graduate degree in nursing but related field will be considered (except UDs hired before 01/2013).
Physical Demands:
• Ability to move throughout the Medical Center and unit.
• Lifting or carrying objects 30 lbs. and lifting and positioning patients, with appropriate lift devices.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
EVIDENCE BASED PRACTICE
1.Accountable for quality outcomes which incorporates established methodology to drive process improvement.
2.Leads unit and or department quality initiatives, research and/or evidence based activities utilizing best current evidence.
3.Develops effective strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
4.Provides leadership in the design, implementation and evaluation of process improvement initiatives at the unit, department and division level.
RELATIONSHIP AND CARING
5.Creates an environment which establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting.
6.Establishes constructive and strategic partnerships with peers, professional nurses, the University, other disciplines and departments to achieve positive clinical and service outcomes.
7.Uses leadership, team building, negotiation, and conflict resolution skills to build partnerships within and across units and departments.
8.Establishes a climate that fosters open communication, values differing points of view and promotes shared governance.
9.Creates and maintains a just culture for all constituents across disciplines.
10.Develops a climate that optimizes the patient and family experience through supportive interactions and staff education.
CRITICAL THINKING
11.Promotes the development of critical thinking skills of all unit personnel through appreciative inquiry.
12.Critically reviews cases and events to determine the root causes and develop action plans for improvement
13.Responds to societal and technological trends issues and new developments as they pertain to nursing and healthcare.
TECHNICAL EXPERTISE
14.Creates and promotes a culture of safety and accountability.
15.Articulates standards and monitors compliance with the State Nurse Practice Act, State Board of Nursing Regulations, regulatory agency standards and the policies of the organization.
16.Demonstrates information literacy skills in complex decision-making.
17.Utilizes clinical information systems to promote safety, quality and cost effective care.
18.Strategically plans for ongoing education to acquire new knowledge and skills.
LEADERSHIP
19.Translates the nursing and corporate vision and strategic plan into measurable unit goals and sustainable programs.
20.Creates and maintains a supportive and healthy work environment.
21.Advances practice through the development of innovations incorporating the principles of change.
22.Assumes a leadership role in analytical problem solving of both clinical and system wide issues.
23.Mentors and coaches delegation and management skills along with career development.
24.Creates an environment in which professional growth is an expectation.
25.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
26.Provides and invites ongoing performance feedback to peers, staff and other disciplines to achieve positive clinical and service outcomes.
SYSTEMS
27.Analyzes fiscal and budgetary implications when modifying practice and operational systems.
28.Creates a human resource strategy which includes the management of performance through recruitment, rewards, recognition, counseling and disciplinary action.
29.Establishes procedures and processes to ensure administrative management of the unit.
30.Demonstrates financial accountability by managing human and capital resources in accordance with the annual budget.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Endoscopy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Endoscopy Technician II works under the direction of a physician, department leadership, and/or registered nurse. Provides support to the Endoscopy department before, during and after procedures. This role is responsible for performing the duties of disinfecting endoscopic equipment, assisting physicians with the technical components of diagnostic and therapeutic endoscopic procedures as assigned and able to effectively manage basic procedural routines to help support smooth clinical operations. In addition, this role exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Education and Experience:
Required
•High school diploma or equivalent.
•1 year current Endoscopy Technician experience.
•Current GI Technical Specialist (GTS) certification or Advanced GTS.
•Current experience with decontamination and reprocessing of all instrumentation used in assigned department; according to regulatory agency requirements and standards set forth by professional organizations and institutional policies.
•Prior clinical training. This may include CMS, CNA, PCT, EMT, corpsman, or paramedic training.
•Successful completion of the institutional screening examination.
•Current Basic Life Support (BLS) certification.
•Advanced knowledge of GI anatomy and aseptic techniques.
•Problem solving skills.
•Excellent communication and customer service skills.
•Basic computer skills.
Preferred
•Advanced Life Support.
•Associate Degree or higher.
•Patient Care Technician Certification or Certified Medical Assistant.
•Accredited Phlebotomy and /or PIV training and course completion.
Other Duties:
Intravenous Line Insertion/Phlebotomy
•Under direction of the physician and supervision of a registered nurse, the Endoscopy Technician II will insert peripheral intravenous lines (PIV) and applies dressing in compliance with hospital and unit procedure.
•Demonstrates basic understanding of procedure to be performed ensuring proper placement of PIV line to not interfere with planned procedure
•Provides instruction/information to patient/significant other concerning placement of IV line/care being provided.
•Assists in emergency situations as needed.
•Under the direction of physician and supervision of a registered nurse, performs phlebotomy as assigned.
Work Environment
This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
•Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
•The ability to check documents for errors, use a keyboard to enter and retrieve data, and closely examine specimens, images or reports is required.

Responsibilities:
1.Assists clinical team with endoscopic procedures that includes pre-procedure set-up (including documentation within Provation and scope tracking software programs), assistance intra-procedure with specimen collection and treatments (including obtaining tissue specimens, polypectomies, therapeutic injections, and dilatations), and post-procedure processes with management of equipment and supplies.
2.Demonstrates proficiency in the use of unit specific equipment and supplies that includes preparing and maintaining endoscopic equipment during procedures (i.e., electro-cautery, heating probes, endoscopic light source).
3.Demonstrates accurate cleaning and disinfecting procedures for all endoscopes and accessory equipment that adheres to Infection Control Guidelines and equipment manufacturer instructions for use.
4.Efficiently reports equipment malfunctions to either charge nurse or unit leadership and ensures the scope tracking process is maintained within the scope tracking program (SPM).
5.Reports to Charge RN or designee for assignment of duties and sets priority of duties based on needs of patient and unit, under the direction of the RN.
6.Keeps procedure rooms orderly and independently organizes and restocks according to unit specifications.
7.Demonstrates effective communication skills to foster teamwork within the work environment that ultimately supports the mission and values of Rush.
8.Demonstrates knowledge of age appropriate care when caring for patients and treats patients, visitors, and staff in a caring manner with respect and dignity.
9.Transports laboratory specimens, blood products, and patient belongings as required and assists with the admission, discharge, and transport of patients.
10.Performs routine specimen collections (blood glucose, urine, etc).
11.Active involvement in unit based initiatives and projects.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: OB-GYN Uroncology PB

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Breast Imaging Technical

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Endoscopy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Endoscopy Technician works under the direction of a physician, department leadership, and/or registered nurse. Provides support to the Endoscopy department before, during and after procedures. This role is responsible for performing the duties of disinfecting endoscopic equipment, assisting physicians with the technical components of diagnostic and therapeutic endoscopic procedures as assigned and in a proficient manner. In addition, this role exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Qualifications:
1.High school diploma or equivalent.
2.Prior clinical training. This may include CMS, CNA, PCT, EMT, corpsman, and paramedic training.
3.Successful completion of the institutional screening examination.
4.Current Basic Life Support (BLS) certification.
5.Basic knowledge of GI anatomy and aseptic techniques.
6.Problem solving skills.
7.Excellent communication and customer service skills.
8.Basic computer skills.
Physical Demands:
1.Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
3.Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
4.The ability to check documents for errors, use a keyboard to enter and retrieve data, and closely examine specimen, images or reports is required.

Responsibilities:
1.Assists clinical team with endoscopic procedures that includes pre-procedure set-up (including documentation within Provation and scope tracking software programs), assistance intra-procedure with specimen collection and treatments (including obtaining tissue specimens, polypectomies, and dilatations), and post-procedure processes with management of equipment and supplies.
2.Demonstrates proficiency in the use of unit specific equipment and supplies that includes preparing and maintaining endoscopic equipment during procedures (i.e., electro-cautery, heating probes, endoscopic light source).
3.Demonstrates accurate cleaning and disinfecting procedures for all endoscopes and accessory equipment that adheres to Infection Control Guidelines and equipment manufacturer instructions for use.
4.Efficiently reports equipment malfunctions to either charge nurse or unit leadership and ensures the scope tracking process is maintained within the scope tracking program (SPM).
5.Reports to Charge RN or designee for assignment of duties and sets priority of duties based on needs of patient and unit, under the direction of the RN.
6.Keeps procedure rooms orderly and independently organizes and restocks according to unit specifications.
7.Demonstrates effective communication skills to foster teamwork within the work environment that ultimately supports the mission and values of Rush.
8.Demonstrates knowledge of age appropriate care when caring for patients and treats patients, visitors, and staff in a caring manner with respect and dignity.
9.Transports laboratory specimens, blood products, and patient belongings as required and assists with the admission, discharge, and transport of patients.
10.Performs routine specimen collections (blood glucose, urine, etc).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Pathology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00AM - 2:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Eligible for a $10,000 sign-on bonus

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Cytology Technical Laboratory Coordinator (TLC) serves as the technical subject matter expert for the Cytology laboratory, providing oversight of gynecologic and non-gynecologic testing workflows, quality assurance programs, regulatory compliance, competency assessments, proficiency testing, and staff education. This role monitors key quality and operational metrics, including specimen adequacy, cytology-histology correlation, rescreening activities, workload distribution, and turnaround times, while leading process improvement initiatives and implementing corrective actions as needed. The TLC coordinates validation and optimization of cytology instrumentation, software, and workflows, ensures inspection readiness and compliance with CAP, CLIA, and accreditation requirements, and serves as a technical resource and mentor for cytotechnologists, pathology residents, fellows, students, and laboratory staff. The position collaborates closely with pathologists, laboratory leadership, and clinical partners to resolve technical issues, enhance operational efficiency, and support the delivery of high-quality patient care.

Other information:
Hematology, Chemistry, Blood Bank, Microbiology
Education: Bachelor’s Degree in Medical Technology or higher
education/work experience meeting the qualifications of moderate and/or high complexity Testing Personnel, Technical Consultant, Technical Supervisor or General Supervisor as defined by CLIA 42 CFR Part 493 Subpart M.
Certification from a nationally recognized certifying agency required. ASCP (or equivalent) certified preferred. Some laboratory disciplines may require more stringent certification criteria.
Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Medical Technologist (MT) via the American Medical Technologists (AMT)
•Blood Bank (BB) via the ASCP
•Chemistry (C) via the ASCP
•Cytogenetics (CG) via the ASCP
•Cytotechnologist (CT) via the ASCP
•Hematology (H) via the ASCP
•Microbiology (M) via the ASCP
•Molecular Biology (MB) via the ASCP
•Specialty in Cytometry (SCYM) via the ASCP
•Histology Technologist (HTL)
Recent quality and technical coordinator experience preferred.
Familiar with regulatory requirements for laboratories.
Proven organizational, interpersonal and communication skills highly desired.
Histology
•Registered Histology Technician HT (ASCP) or have completed an accredited histology program with minimum of 5 years of experience coupled with recent leadership experience.
•Successful passing of the HT (ASCP) certification exam.
•Or education/work experience meeting the qualifications of moderate or high complexity testing personnel as defined by CLIA 42 CFR Part 493 Subpart M.
•Familiar with regulatory requirements for laboratories.
•Proven organizational, interpersonal and communication skills.

Responsibilities:
Administrative and Advanced Technical Duties
•Functions as a department expert and performs as a bench testing personnel member along with the duties outlined below.
•Sit and engage in interviews for applicants for open positions.
•Establishes a detailed orientation and training program for new staff within their area of expertise
•Held responsible for the complete and adequate training of new staff within their area of expertise
•Stay engaged with new staff to determine knowledge gaps or struggles.
•Monitors KPIs and TAT and initiates troubleshooting measures for respective areas when applicable
•Mentor staff on continuous improvement of their performance and empowerment to make decisions with a patient focus.
•Provides continuing education opportunities to augment staff competency.
•Participates or initiates Quality Improvement initiatives. Gathers and analyzes data, then shares action plan for improvements. Responsible for changes within agreed upon timeline.
•Responsible for completion and sign off of the initial training checklist, 6-month competency and annual competency of all technologist staff.
•Ensures that all safety procedures are followed.
•Audits staff performance to ensure proper interaction with other team members and nursing staff based on hospital and department standards.
•Holds a monthly meeting with respective staff members
•Hold meetings with the lab director
•Enforces the use of departmental communication logs and shift to shift hand offs.
•Conscious of supply usage, monitors waste and makes recommendations for use of newer or less expensive products.
•Responds to physician and patient complaints with professionalism and in a timely manner.
•Handles and addresses non-conformity and Safety Events (TRIPSS) using SBAR in a respectful and timely manner
•Maintains accurate and up-to-date procedure manuals in all areas.
•Participates in the readiness for regulatory inspections.
•Addresses all teamwork issues quickly and professionally.
•Attends organizational meetings and is engaged and participates in the discussion.
•Makes certain that new or modified procedures are read and signed off within 30 days.
•Models telephone etiquette and holds staff accountable for professionalism, courtesy, helpfulness and proper tone.
•Responsible for a clean and organized work area.
•Reads and responds to emails in a timely fashion.
•Is available to staff off-hours via phone, in person or electronically for technical related duties
•Participates in test method selection for clinical testing.
•Responsible to new test validation, including accuracy and precision.
•Ensures participation in approved proficiency testing.
•Establishes and maintains the necessary Quality Control and review, including establishing parameters for acceptable performance and performing necessary review of data to ensure quality testing. Ensuring that all values are reviewed by Lab Director before accepting.
•Resolves technical issues as appropriate and teaches troubleshooting techniques to other staff. Keeps maintenance records up to date..
•Undertakes the competency assessment of staff working in their area.
•Other job duties as needed/assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.