Location: 1520 W Harrison St, Chicago, Illinois 60607

Business Unit: RUSH MD Anderson Cancer Center

Department: Gynecologic Oncology

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Shift: 7:00 AM to 5:30 PM

Work Schedule: 10-Hour Shifts - Weekdays Only

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $84,760 - $151,715 per year

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Oncology Nurse Navigator 2 is a registered nurse (RN) who works with physician practices and multi-disciplinary teams to promote the effective utilization of services and coordination of care for patients within the Cancer Center service line. The Oncology Nurse Navigator 2 contributes to the assessment of patients' psychosocial, financial and clinical needs throughout the continuum of care ensuring high quality care while supporting quality metrics of the Cancer Center and Rush University Medical Center The Oncology Nurse Navigator 2 functions as a liaison between patients, physician practices, the hospital, and the community performing functions that meet the core competencies of oncology navigation; Care Coordination, Communication, Education, and Professional Role/Care as well as the domains of the Profession Practice Model; Relationships and Caring, Evidence Based Practice, Technical Expertise, Critical Thinking and Leadership. The Oncology Nurse Navigator 2 care may be focused in medical oncology, hematology, stem cell transplant, gyne-oncology, surgery, radiation oncology, cancer screening or supporting multi-disciplinary clinics. This RN exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Requirements:
•Current State of Illinois Registered Nurse licensure required
•At least one year of nursing experience.
•Earned nursing degree of baccalaureate level of education or higher.
•Oncology nursing experience preferred
•Oncology nursing certification preferred
Physical Demands:
•Ability to travel throughout the Medical Center and some roles may require travel to other sites of care.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Relationships and Caring1. Establishes a caring therapeutic relationship with patients and families
utilizing effective communication while managing a defined patient
caseload.

2. Assesses patients for social determinants of health; utilizing findings to
develop a plan of care and mutual goal setting.
3. Serves as liaison for the patient, becoming an expert on the patient
and their needs throughout the trajectory of their care from
diagnosis to end of life or survivorship
4. Advocates for patient and their families to ensure timely access to treatment and equal access to health care

5. Collaborates with all members of the health care team in a positive, professional manner to ensure coordination of patient care.
6. Serves as a reference regarding clinical trials and coordinates care with
The clinical trial office

7. Provides psycho-social support and Facilitates referrals and transitions of
care ensuring effective utilization of internal and community resources

Evidence-Based Practice
1. Provides symptom managements utilizing guidelines/evidence based practice from oncology resources in collaboration with providers
2.Performs role utilizing EBP within specialty established by nationally recognized oncology nursing associations, cancer societies and networks as well as published research and quality documents.
Technical Expertise1. Responds to patient questions and needs via various technology: “My Chart,” staff messages, telephone contact, etc.
2.Coordinates/Schedules admissions, surgeries, laboratory testing, radiographic exam, and infusion.
3.Performs basic administrative tasks related to role
4.Establishes plan for venous access via assessment of peripheral veins.
5.Performs nursing procedures per policy.
6.Assists providers with procedures utilizing appropriate technique.
7.Assesses patient and family learning style to provide ongoing education regarding diagnosis, staging, treatment, side effects and self-care.
8.Provides detailed documentation in the electronic medical record to support assessment and interventions
Critical Thinking1. Reviews medical records to ensure completeness as applicable for patient
diagnosis and staging. Requests additional medical records as needed
2.Ensures new patients are scheduled for appropriate providers based upon
assessment of patient and collaborates to alter plan as needed
3.Assesses patients in person or remotely to evaluate current status and needs
4.Provides telephone triage as defined by guidelines and in collaboration with provider coordinating care with infusion room, home health, urgent care or emergency department as required
5.Recognizes changes in patient status and responds in a timely manner to optimize patient outcomes
6.Prioritizes complex patient care based upon knowledge and clinical experience.
7.Assesses patient compliance with treatment plan
Leadership1. Demonstrates accountability for professional practice, continuing education
and progress toward achievement of goals
3.Establishes and maintains expertise regarding disease, staging, current treatment options and management of adverse events.
4.Serves as a liaison between practice and referral sources
5.Participates in quality metric initiatives supporting optimal outcomes and value based metrics
6.Assists in patient identification for tumor board, coordinates tumor board and participates in patient presentation and care plan development.
7.Participates in the orientation and education of health care team members
8.Serves as key member of multi-disciplinary team supporting patient cohesiveness, efficiency, and patient focused care.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: IM General ROPH - Of

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $22.72 - $31.80 per hour

Sign On Bonus:$3,000

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neurological Sciences-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)

Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Oak Park

Hospital: Rush University Medical Center

Department: Presidents Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $225,000 - $275,000 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Vice President of Patient Care Services & CNO serves as the Chief Nursing Officer and is a member of the executive team. The position actively participates in strategic planning, policy development, goal setting for the organization, and has administrative authority for nursing practice throughout the organization including inpatient and ambulatory settings. This individual ensures nursing practice meets the overall goals of the organization and is responsible for ensuring the practice of nursing is consistent with Federal and State laws and regulations, including applicable licensing requirements, nursing standards of practice, and in accordance with the approved medical staff policies and procedures. The position ensures that patient care operations result in a high level of quality, patient safety, team oriented, and patient focused and cost-effective services. This role will also serve as the system leader over the professional nursing practice structure for the organization.
Primary Customers: Patients and their families, Board of Trustees, Medical staff, Community Businesses, surrounding community, Nurses and all hospital team members. This position is secondarily involved with oversight of subsidiary corporation activities.
Reports to: Senior Vice President and Chief Administrative Officer, Rush University Medical Center & Rush Oak Park Hospital (for the CNO role)
Dotted Line Reporting: Senior Vice President and Chief Nursing Officer, Rush University System for Health & Rush University Medical Center (for nursing practice and the professional nursing practice structure)

Responsibilities:

Patient/Family/Customer First
• Treats others with courtesy, respect and caring touch in all interactions.
• Identifies, fulfills and exceeds customer needs treating those needs first
• Promotes patient rights, patient safety and ensures confidentiality and privacy at all times.
• Recognizes, respects, and effectively communicates with all.

Promotes Teamwork and Partnerships
• Treats each employee as an equal and valued member of the team; works cooperatively with other employees to complete the work.
• Willingly flexes to meet changing workload demands and priorities.
• Helps make Oak Park a great place to work by promoting positives and committing to resolve problems.
• Upholds ROPH Employee Behavior Standards in all interactions to improve teamwork and enhance patient satisfaction.
• Adheres to the Code of Conduct of ROPH in the performance of job duties and promotes the adherence of others as well.Quality and Patient Safety
• Follows the National Patient Safety Goals.
• Prevents recognized safety hazards and proactively reports near misses.
• Maintains and supports a Just Culture by reporting errors
• Identifies potential opportunities and participates collaboratively to make improvements.
Coached by: Chief Administrative Officer, System Chief Nursing Officer, Nursing members of the Board of Directors.
Coaches: Patient care leaders who have nursing care responsibilities, clinical and support staff
Team Relationships: Executive team members, medical staff, leadership staff and patient care team members.

Position Performance Area/Expectations:

Strategic Leadership

• Assures the vision, values and strategic plan for nursing services are aligned with the overall organizational strategic plan.
• Continuously assesses and identifies ways to improve customer satisfaction including patient experience and physician and staff satisfaction with the practice environment.
• Actively participates in the strategic planning for the hospital to ensure continuous growth.
• Participates with governing body, management, medical staff, and clinical leaders in the hospital’s decision-making structures and processes.
• Participates in the initiation, support, and/or evaluation of needed research in and for nursing.
• For any nursing departments, which do not report directly to the chief nursing officer, the CNO retains accountability through multiple means including communication, participation in CNO meetings, and involvement in partnership. Confer with Other VPs on matters related to nursing practice.
• Participates in decisions and recommendations for any nursing workforce supply and demand issues or service reduction.
• Reviews overall planning objectives for the fiscal year and develops departmental goals compatible with institutional goals.
• Determines and modifies the projections with clinical Directors and Managers as required and submits a total operational and capital budget package for patient care services.
• Requires justification from nursing managers for budget projections.Inspirational Leadership
• Integrates all patient services across the continuum-inpatient, outpatient, home health, and community wellness. Oversees nursing practice throughout the organization.
• Interprets and represents nursing to all other department operations of Rush Oak Park Hospital.
• Leads the leadership team to develop/promote business, financial, and program strategies that are consistent with the organization goals.
• Represents the hospital to its “Community” -- Patients and their families, business partners, external agencies, institutions, associations and other health professionals--as the leading healthcare provider.
• Leads in educating the public as it relates to the hospital’s role, goals and objectives, philosophy, and accomplishments.Operational Leadership
• Accountable for nursing performance indicators. Communicates indicators to directors, managers and team members and works to improve outcomes (i.e., financials, case management, human resources, productivity, customer satisfaction, regulatory agency, key processes, quality).
• Actively leads, participates and supports evidence–based practice; ensure that all nursing care is evidence-based.
• Ensures compliance with all regulatory agencies that guide hospital operations (The Joint Commission, IDPH, OSHA, etc.). Maintains other quality control programs/measures to ensure continuous improvement in operations.
• Ensures a well-organized service for patient care with supervisory and staff personnel for each clinical unit to ensure, when needed, immediate availability of a registered nurse for bedside care of any patient.
• Plans, implements, and continuously improves the patient care process to ensure quality of care and appropriate staffing.
• Defines and maintains the standards of patient care/nursing practice; ensures the continuous improvement of these standards through analysis of patient outcomes.
• Responsible for the appropriate staffing and competency of the patient care staff throughout the hospital, and the collection of data and of patient outcomes.
• Approves and recommends the policies and procedures that govern nursing practice, patient care and patient services at the hospital.
• Assumes a leadership role in preparation for The Joint Commission, IDPH, and other regulatory audits and evaluations.
• Participates in the policy making and supporting of patient and visitor rights and responsibilities.
• Ensures adequate resources are available to provide quality services.
• Participates at the executive level in planning, developing, and implementing the budget process for the institution and, in particular, Nursing Services.
• Implements the approved operating and capital budgets with full accountability for the department performance.People Leadership
• Provides on-going professional development for nurses who deliver direct patient care, as well as nursing leaders through participation in orientation, programs such as for leadership, precepting, and resourcing.
• Coordinates and leads overall initiatives for patient care staff development and education.
• Ensures proper selection and orientation of quality team members.
• Participates in the credentialing, privileging, and evaluating advanced practice registered nurses and allied health professionals.
• Promotes high performance, cultural competency, and development of team members.
• Provides on-going coaching and mentioning to all direct reports.Functional Leadership
• Promotes staff participation in community programs and takes a personal active role in volunteerism in market area in order to enhance awareness of the hospital.
• Establishes, monitors, and supports standards of nursing practice.
• Maintains membership in and participates actively in a least one professional nursing organization, through leadership activities.
• Attends conferences, educational seminars and workshops that are pertinent to career development and learning in order to maintain competence in the role.
• Promotes mentoring and education of self and others through collegial relationships, presentations and readings.Cultural Leadership
• Serves as role model and promotes the Rush Oak Park values and the Nursing Professional
Practice Model / Care Model.
Patient Population this Position Services: Infants, children, young adult, adult and geriatric
patients / families who enter the facility or any satellite for care / services
Patient Population this Position Services: Infants, children, young adult, adult and geriatric patients / families who enter the facility or any satellite for care / services

 

Professional Nursing Practice
•Leads systemwide Professional Nursing Practice & Magnet readiness, including documentation, gap closure, site‑visit preparation
•Ensures system alignment and governance integration, partnering with CNOs and executives to streamline structures, clarify accountability, and support nursing reorganization efforts.
•Directs Transition to Practice programs (residency, fellowship, preceptor/mentor development), including competency milestones, retention metrics, and outcomes.
•Champions professional development, including certification, advancement pathways, recognition programs, leadership training, and competency validation structures.
•Provides leadership for nursing informatics and technology, guiding EHR optimization, documentation efficiency, clinical decision support, and nursing sensitive data visibility.
•Holds direct leadership for Clinical Nurse Specialists, including role alignment, competency expectations, and measurable outcomes.
•Working knowledge of EBP and implementation science principles that foster translation of research to the point of clinical care.

Other information:
License: Current state of Illinois Registered Nurse licensure required.
Education: Earned nursing degree at the baccalaureate level or higher required.
Graduate degree required; earned doctorate preferred.
Certification: National certification required. National board certification in executive leadership preferred.
Special Skills: Must have excellent communication skills, both written and verbal.
Experience: Expertise and at least 8 years progressive experience in Nursing Management and hospital operations. A high level of leadership skill is necessary: planning, organizing, problem solving; decision-making, delegation, etc.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Work Type: Full Time

Work Schedule: 8 Hr (8:00 AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $59.51 - $88.67 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Manager - Planning, Design & Construction Operations provides project-based direction and serves as a working manager responsible for delivery of assigned capital projects and day-to-day leadership of assigned project management staff across Rush University System for Health. The role is responsible for the integration of both design and construction projects in conjunction with each capital project’s goals in accordance with the RUSH PDC Guiding Principles. The manager ensures that the department’s goals and KPIs, and project delivery standards are achieved and exercises discretion/judgment in dealing with varied departments, assigned staff, consultants, and contractor groups. The Manager will ensure that patient, visitor, and staff experiences are embedded in the facility design and assist in facilitating changes required for successful implementation. The Manager is responsible for supervising assigned project management staff and ensuring assigned projects are delivered safely, on schedule, within budget, and aligned with organizational priorities. Exemplifies the RUSH mission, vision and values and acts in accordance with RUSH policies and procedures.

Other information:
Required Job Qualifications:
•Minimum 10 years’ experience in healthcare construction/renovation
•BS degree in architecture/engineering/construction management or equivalent required
•Technical expertise in several areas of healthcare construction/renovation
•Ability to prepare schedules for complex construction programs and projects
•Ability to develop construction cost estimates
•Experience in developing and managing construction contracts
•Experience in communication with regulatory agencies
Preferred Job Qualifications:
•Prior experience supervising staff or serving as a team lead for multidisciplinary project teams.
•Experience with the development of PDC or Project Management policies and procedures.
•Professional license as an architect or engineer preferred.
Physical Demands:
•
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Manage space allocation process including development of alternatives for short / long range allocation.
•Responsible for oversight on design and construction of new projects, space renovations, infrastructure projects, and medical equipment installation with construction modifications including coordination of architects, engineers, contractors, consultants, and internal stakeholders.
•Responsible for quality and safety of facility construction and exercises fiscal control for such projects.
•Participates in control of operating expenses within the associated department account unit.
•Provides day-to-day supervision, onboarding, mentorship, coaching, and development of assigned project management staff. Develop and maintain department policies and procedures.
•Hold assigned employees accountable to department processes, project delivery standards, and demonstrated performance.
•Participates in performance management, annual evaluations, workload coordination, and staffing assignments for assigned project management staff.
•Manage design process for all capital construction, building renovation and life safety projects.
•Ensure proper completion of various reports and documents related to certificate of need, license reporting, physical plant changes, code requirements, etc.
•Participate in the space and capital committee process.
•Measure and report on goals and KPIs of the department.
•Manage and oversee all aspects of assigned construction projects and manage assigned construction project managers.
•Possesses a thorough understanding of architectural and construction means and methods and must work well in a team environment and possess excellent verbal and written communication skills.
•Responsible for managing cost, schedule, quality, safety and project close-out for assigned projects.
•Escalates significant project, staffing, and operational issues to department leadership as appropriate.
•Constantly perform risk analysis, anticipate and develop solutions prior to a problem occurring.
•Coordinate project specific audits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Capital Projects

Work Type: Full Time 

Work Schedule: 8 Hr (8:00 AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $59.51 - $88.67 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Manager - Planning, Design & Construction Operations provides project-based direction and serves as a working manager responsible for delivery of assigned capital projects and day-to-day leadership of assigned project management staff across Rush University System for Health. The role is responsible for the integration of both design and construction projects in conjunction with each capital project’s goals in accordance with the RUSH PDC Guiding Principles. The manager ensures that the department’s goals and KPIs, and project delivery standards are achieved and exercises discretion/judgment in dealing with varied departments, assigned staff, consultants, and contractor groups. The Manager will ensure that patient, visitor, and staff experiences are embedded in the facility design and assist in facilitating changes required for successful implementation. The Manager is responsible for supervising assigned project management staff and ensuring assigned projects are delivered safely, on schedule, within budget, and aligned with organizational priorities. Exemplifies the RUSH mission, vision and values and acts in accordance with RUSH policies and procedures.

Other information:
Required Job Qualifications:
•Minimum 10 years’ experience in healthcare construction/renovation
•BS degree in architecture/engineering/construction management or equivalent required
•Technical expertise in several areas of healthcare construction/renovation
•Ability to prepare schedules for complex construction programs and projects
•Ability to develop construction cost estimates
•Experience in developing and managing construction contracts
•Experience in communication with regulatory agencies
Preferred Job Qualifications:
•Prior experience supervising staff or serving as a team lead for multidisciplinary project teams.
•Experience with the development of PDC or Project Management policies and procedures.
•Professional license as an architect or engineer preferred.
Physical Demands:
•
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Manage space allocation process including development of alternatives for short / long range allocation.
•Responsible for oversight on design and construction of new projects, space renovations, infrastructure projects, and medical equipment installation with construction modifications including coordination of architects, engineers, contractors, consultants, and internal stakeholders.
•Responsible for quality and safety of facility construction and exercises fiscal control for such projects.
•Participates in control of operating expenses within the associated department account unit.
•Provides day-to-day supervision, onboarding, mentorship, coaching, and development of assigned project management staff. Develop and maintain department policies and procedures.
•Hold assigned employees accountable to department processes, project delivery standards, and demonstrated performance.
•Participates in performance management, annual evaluations, workload coordination, and staffing assignments for assigned project management staff.
•Manage design process for all capital construction, building renovation and life safety projects.
•Ensure proper completion of various reports and documents related to certificate of need, license reporting, physical plant changes, code requirements, etc.
•Participate in the space and capital committee process.
•Measure and report on goals and KPIs of the department.
•Manage and oversee all aspects of assigned construction projects and manage assigned construction project managers.
•Possesses a thorough understanding of architectural and construction means and methods and must work well in a team environment and possess excellent verbal and written communication skills.
•Responsible for managing cost, schedule, quality, safety and project close-out for assigned projects.
•Escalates significant project, staffing, and operational issues to department leadership as appropriate.
•Constantly perform risk analysis, anticipate and develop solutions prior to a problem occurring.
•Coordinate project specific audits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Capital Projects

Work Type: Full Time 

Work Schedule: 8 Hr (8:00 AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $59.51 - $88.67 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Manager - Planning, Design & Construction Operations provides project-based direction and serves as a working manager responsible for delivery of assigned capital projects and day-to-day leadership of assigned project management staff across Rush University System for Health. The role is responsible for the integration of both design and construction projects in conjunction with each capital project’s goals in accordance with the RUSH PDC Guiding Principles. The manager ensures that the department’s goals and KPIs, and project delivery standards are achieved and exercises discretion/judgment in dealing with varied departments, assigned staff, consultants, and contractor groups. The Manager will ensure that patient, visitor, and staff experiences are embedded in the facility design and assist in facilitating changes required for successful implementation. The Manager is responsible for supervising assigned project management staff and ensuring assigned projects are delivered safely, on schedule, within budget, and aligned with organizational priorities. Exemplifies the RUSH mission, vision and values and acts in accordance with RUSH policies and procedures.

Other information:
Required Job Qualifications:
•Minimum 10 years’ experience in healthcare construction/renovation
•BS degree in architecture/engineering/construction management or equivalent required
•Technical expertise in several areas of healthcare construction/renovation
•Ability to prepare schedules for complex construction programs and projects
•Ability to develop construction cost estimates
•Experience in developing and managing construction contracts
•Experience in communication with regulatory agencies
Preferred Job Qualifications:
•Prior experience supervising staff or serving as a team lead for multidisciplinary project teams.
•Experience with the development of PDC or Project Management policies and procedures.
•Professional license as an architect or engineer preferred.
Physical Demands:
•
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Manage space allocation process including development of alternatives for short / long range allocation.
•Responsible for oversight on design and construction of new projects, space renovations, infrastructure projects, and medical equipment installation with construction modifications including coordination of architects, engineers, contractors, consultants, and internal stakeholders.
•Responsible for quality and safety of facility construction and exercises fiscal control for such projects.
•Participates in control of operating expenses within the associated department account unit.
•Provides day-to-day supervision, onboarding, mentorship, coaching, and development of assigned project management staff. Develop and maintain department policies and procedures.
•Hold assigned employees accountable to department processes, project delivery standards, and demonstrated performance.
•Participates in performance management, annual evaluations, workload coordination, and staffing assignments for assigned project management staff.
•Manage design process for all capital construction, building renovation and life safety projects.
•Ensure proper completion of various reports and documents related to certificate of need, license reporting, physical plant changes, code requirements, etc.
•Participate in the space and capital committee process.
•Measure and report on goals and KPIs of the department.
•Manage and oversee all aspects of assigned construction projects and manage assigned construction project managers.
•Possesses a thorough understanding of architectural and construction means and methods and must work well in a team environment and possess excellent verbal and written communication skills.
•Responsible for managing cost, schedule, quality, safety and project close-out for assigned projects.
•Escalates significant project, staffing, and operational issues to department leadership as appropriate.
•Constantly perform risk analysis, anticipate and develop solutions prior to a problem occurring.
•Coordinate project specific audits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Health Systems Management-CHS

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Research Assistant is responsible for collecting information according to the research study protocols. The Research Assistant conducts assessments and collect data and/or biological samples from research studies. In addition, the Research Assistant assists in writing a variety of reports and publications. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Entry level proficiency in Microsoft Office, including spreadsheets and databases.
•Detail oriented with high attention to accuracy.
•Strong written and verbal communication skills.
•Ability to develop rapport with a diverse pool of research participants.
•Ability to navigate sensitive topics and maintain confidentiality of participants.
•Ability to collaborate within multi-disciplinary team settings.
•May require 6-8 weeks training depending on study protocols.
•Availability to work evenings, overnight and weekends if called for under the study protocols.
•May require personal transportation to field location.

Responsibilities:
Job Responsibilities:
•Recruits, screens, and schedules potential study participants.
•Writes and creates assessments utilizing standard research protocol.
•Assists in grant proposal writing.
•Assists in communications with researchers and members of the research community.
•Arranges and conducts experiments for research study, including explaining the goals of the study and arranging for the evaluation.
•Follows up by phone, email, and email with research colleagues.
•Participates in the preparation and delivery of presentations to disseminate study findings.
•Analyzes data and drafts data reports, manuscripts, and presentations.
•Utilizes approved procedures.
•Administers involved, systematic tests including the assessment and/or response.
•Helps maintain study procedure documentation.
•Prepares study related materials.
•Assists with data entry, cleaning, and guided analysis.
•Monitors experiments as required by study protocol.
•Maintains supply inventory.
•May utilize study-related devices and equipment as part of assessment procedures.
•Maintains study records and edits for completeness and accuracy.
•Attends regular team meetings.
•Troubleshoots field issues when necessary.
•Uses discretion to resolve issues when unplanned events arise.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Academic Affairs CON

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Three years of progressive experience in an administrative role, preferably in Healthcare.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Excellent communication written and oral skills.
• Ability to analyze data.
• Ability to prioritize multiple initiatives.
• Ability to produce accurate documents and reports.
• Ability to work in complex administrative systems.
• Ability to interact effectively with internal and external customers.
Preferred Job Qualifications:
• Baccalaureate Degree.
Physical Demands:
• Ability to move throughout the Medical Center.
• Ability to lifting or carrying objects 35-40 pounds.

Responsibilities:
1.Meets the administrative needs of department management and staff members.
2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
3.Assists management with budgetary issues.
4.Composes business documents as assigned.
5.Designs reports to support operations.
6.Independently creates correspondence such as follow up to meetings, response to employees etc.
7.Plans employee and departmental special events.
8.Writes, edits and formats content of departmental communication.
9.Provides instruction to departmental staff regarding computer applications.
10.Assures appropriate resources are available for staff to be successful in their role.
11.Maintains a calendar for staff availability and schedules.
12.Provides support for select quality and operational committees including recording and distributing minutes.
13.Appropriately follow-ups on action between meetings.
14.Distributes reports, agendas and other materials for programs.
15.Maintains attendance records and prepares reports as necessary for the program.
16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
17.Creates and maintains expense files for the Accounting Unit activities.
18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
19.Identifies and implements improvements in office efficiencies
20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
21.Independently makes travel arrangements for the management.
22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
23.Maintains a working knowledge of Rush standard computer applications.
24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Chaplaincy Services

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $25.00 - $40.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Supports mission of the institution by providing timely, high quality spiritual care to patients, families, friends, and staff, providing in-service and student instruction; participating in scholarly activity; maintaining collegial relationships with other faculty/staff, and contributing to the larger community. Emergency Department unit assignment.

Other information:
Required Job Qualifications:
Graduate of accredited college/university.
Graduate of accredited theological school.
Endorsement by faith community
Previous hospital experience. Emergency department or trauma center experience preferred.
Certified Chaplain in the Association of Professional Chaplains (APC, NACC, or NAJC) or be eligible to apply for certification.

Responsibilities:
As Emergency Department chaplain, provides spiritual care to neonate, infant, child adolescent, adult or geriatric patients as needed or assigned according to all policies and standards set forth by department guidelines.
Provides 24-hour on-call as assigned.
Chairs the Psychosocial Preparedness Committee and responds to other requests on related committee.
Trains employees and staff of Rush and other area hospitals regarding psychosocial aspects of disaster.
Provides staff support as needed and negotiated.
Represents the department in leadership of ritual as requested and negotiated.
Participates in faculty meetings.
Participates in the life of the department
Other tasks as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Interventional Prep-Recov Ph I

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (6:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The TBD performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The TBD duties are of a technical nature requiring specialized training and skills The TBD demonstrates the ability to care for patients of all ages in the clinical setting. The TBD exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Successful completion of the institutional screening examination.
• Demonstrates knowledge of age specific variables and growth and development.
• Demonstrates proficiency in the use of the telephone and patient call system(s).
• Successful completion of PCT course with subsequent demonstration of required competency.
• Ability to solve simple problems and prioritize multiple demands.
• Excellent communication and customer service skills.
• Phlebotomy.
• Demonstrates proficiency in the use of Epic.
• Demonstrates proficiency in the use of the telephone and patient call system(s).
• To problem solve prioritize multiple demands
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work requires lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
•Reports to charge RN or designate for assignment of duties.
•Under the direction of the RN, participates in the implementation of individualized plans of care Assists patients in preparing for procedure as indicated by the patient's individual needs and abilities.
•Obtains patient data and documents accurately in the specific patient's medical record in real time.
•Immediately reports changes in patient condition to the appropriate RN.
•Correctly labels and processes specimens for laboratory analysis.
•Performs EKG.
•Assists with admission, discharge, and transport under the direction of the Registered Nurse, prioritizes workflow. Transports laboratory specimens and patient belongings as required.
•Obtains blood products, supplies and equipment, patient belongings as necessary.
•Rounds assigned areas on a regular basis according to unit protocols.
•Performs point of care testing.
•Provides assistance to staff in all types of procedures, which may include assisting with equipment, assisting with difficult or combative patients and helping to provide emotional support to patients.
•Responds in a timely manner to pick-up and deliver specimen to appropriate areas within the Medical Center. Communicates to responsible RN prior to removing specimen from room.
•Documents movement of specimen within unit protocol.
•Assists nurse with patient positioning and transporting of patients as requested by the nursing staff.
•Demonstrates aseptic technique, when necessary.
•Assists the nurse in the emptying and disposal of fluids related to uncomplicated tubes and drains.
•Documents amounts in the medical record.
•Other duties as assigned.
PATIENT SATISFACTION
•Participates in all patient satisfaction initiatives.
•Assists patients, family members and other visitors proactively at all times.
•Maintains strict confidentiality of all patient information and records.
•Treats patients, visitors and staff with respect and dignity.
INTRAVENOUS LINE INSERTION/PHLEBOTOMY·
•Demonstrates competency to insert peripheral intravenous lines (PIV) and applies dressing in compliance with hospital procedure.
•Demonstrates basic understanding of procedure to be performed ensuring proper placement of PIV line to not interfere with planned procedure.
•Provides instruction/information to patient/significant other concerning placement of IV line/care being provided. Assists in emergency situations as needed.
•Performs phlebotomy as assigned.
•Demonstrates competency in the use of select unit specific monitors, pumps, and other equipment.
MAINTANENCE OF HEMOSTASIS
•Monitors arterial puncture sites on a continuous basis for any signs of unusual bleeding, reports all unexpected bleeding or changes to the site to responsible Registered Nurse.
•Performs appropriate actions as identified in Standard of Care for Arterial Puncture sites (to be developed).
•Recognizes signs of possible hematoma formation.
•Responsible for providing pressure or devices as ordered by Registered Nurse or responsible MD to arterial puncture site.
UNIT RESPONSIBILITIES
•Checks refrigerator/freezer temperatures and documents on appropriate log, notify nursing management of any temperature discrepancies.
•Notify MCE when defrosting of refrigerators is needed (notify Operating Room Education and Quality Coordinator. Notify Charge Nurse of any environmental or safety hazard, which are unresolved and additional assistance, is needed. Monitor procedural areas for clutter, hallway obstructions and misplaced equipment and supplies.
•Pick-up and deliver required items as requested.
•Responsible for the maintaining inventory, restocking supplies with supply Chain staff and identifying items needed for reorder.
•Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine. Independently orders, organizes, and restocks assigned areas according to unit specifications.
•Maintains emergency supplies.
•Maintains a safe patient environment.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Local Candidates ONLY please: This position is remote, but requires training on-site for a period of 3-6 months and needs to be on-site for monthly meetings.

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Quality Assurance (QA) Specialist is responsible for performing quality monitoring to ensure Patient Access staff are adhering to expected workflows, internal policies, registration across the organization and external regulatory requirements. The QA Specialist is a remote position supporting across departmental processes. This position will work closely with Patient Access leadership. This position will provide support for both onsite and remote staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent
•1-2 years of experience
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Ability to analyze and interpret data
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Provides on-going monitoring to compile and track performance at the team and individual level and provides trend data to the management team. Prepares and analyzes internal and external quality reports for management staff to review – High dollar accounts; Aged accounts; Guarantor change account; CEA report; Claim edits; DNB accounts. Works newborn accounts – monitoring the addition of insurance for newborn coverage.
3.Reviews prior account notes for past due balances and any information that might aid in the account resolution process, as well as documents all encounters and actions. Follows up with responsible person managing account for updates to resolution.
4.Monitors daily Metrics dashboard for additional accounts that will impact overall increase in unresolved accounts that would impact department’s dashboard metrics for DNFB, Claim edits, and CFB Days.
7.Exercise exceptional customer service skills when communicating with our team members, as well as our internal customers. Finds resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement. Initiates requests for financial Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected.
9.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions at all levels.
10.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.