Primary Care Service Line Director

Rush University Medical Center

Chicago, IL

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications for the position of Primary Care Service Line Director.

The Primary Care Service Line Director serves as the physician lead of Rush's primary care service line, allocating 50% effort to administrative leadership and 50% to clinical practice. In this role, the Director will partner with the administrative Executive Director to set strategic direction, drive operational performance, and advance clinical excellence across the network. Leading a team of regional medical directors and working alongside dedicated administrative support, the service line leader will shape the future of primary care delivery at a major academic medical center.  

Job Responsibilities

Strategic Leadership & Operations

• Lead the strategic planning process for the Service Line growth and operational initiatives --including clinical pathways and business priorities -- in collaboration with the service line administrative Executive Director, regional physician leaders, and departmental administration Establish and lead service line governance in partnership with the Executive Director, including a structure of regional medical directors that enables consistent escalation, delegated decision-making, and accountability across the network

• Manage key performance metrics, including volumes, patient satisfaction, and access

• Lead program development and implementation of new clinical services

• Assist in system integration of care across existing and future Rush-affiliated sites

Financial Management & Business Development

• Prepare and manage annual service line budget, in partnership with the administrative Executive Director

• Monitor financial performance and identify margin improvement opportunities, including growth, revenue enhancements, and cost reduction initiatives

• Oversee managed care activities and lead faculty recruitment process; partner with administrative executive director to develop financial models for revenue/activity projections

Quality & Compliance

• Ensure compliance with state/federal laws, accreditation standards, and regulatory requirements

• Develops and implements department & personnel policies & procedures that are consistent with medical center guidelines & meet HCFA, Joint Commission, and Corporate Compliance.

• Lead performance improvement activities and educational programs, monitor healthcare service quality, and coordinate risk minimization efforts

• Implement patient safety and quality assurance policies and procedures

• Assures that RUMC maintains a patient-centric focus by serving as a role model with consistent emphasis on patient and family relations, customer satisfaction, and clinical outcomes.

Team Leadership & Collaboration

• Reports to the Dean of the Medical College and works closely with department Chairs and RUMC Strategic Planning in partnership with the Executive Director in developing the annual board report, budgetary volume projections, and new strategic growth initiatives, including selection and implementation of new technology and recruitment of faculty

• Serve as the physician dyad partner with the Executive Director for the primary care service line, jointly owning service line strategy, performance, and culture — and directly overseeing a structure of regional medical directors who extend physician leadership across the network

• Establishes and maintains close working relationships with corporate compliance to ensure ongoing compliance with all state and federal requirements.

• Foster a positive work environment promoting open communication, independent thinking, and service excellence while taking an active role in performance improvement activities and implementation of educational programs.

• Interact with regional and national experts for the sharing of information, experience, practice, and research.

• Partner with Faculty & Provider Recruitment to attract and retain top-tier physicians and APPs.

Qualifications

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) required

• Board Certified in Family Medicine, Internal Medicine, Pediatrics, or Internal Medicine-Pediatrics

• Current, unrestricted medical license (or eligibility) in Illinois

• Minimum 8 years progressive experience in a health system or academic medical center

• Minimum 2 years of people management experience

• Significant exposure to service lines across inpatient/outpatient settings preferred

• Demonstrated marketing capability, analytical skills, and business acumen

• Advanced Microsoft Office proficiency (Excel, Word, Access, PowerPoint)

• Strong communication, organization, and problem-solving abilities

• Excellent interpersonal skills and ability to work with physician leaders

• Capability to manage multiple concurrent projects independently and as part of a team

Rush University System for Health (Rush) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships.

Rush includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous regional outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country.

All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Additionally, Rush has been named as one of the nation’s "Best Place to Work for Disability Inclusion" for past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Total Pay Range: $350,000 - $400,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Food And Nutr Srvcs -R500 Drcc

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (10:30:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direct supervision, assembles, operates and maintains foodservice supplies and equipment. Performs ware washing and pot and pan cleaning. Cleans kitchen, dining, and public areas. Clears and resets tables during meal service. Sets up, takes down, and moves tables, chairs, equipment, and supplies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Ability to read, write, speak English.
• Interpersonal skills, customer service oriented.
Preferred Job Qualifications:
• Ability to exert 40 pounds of effort to push or pull.
• Ability to lift and carry 65 pounds minimum.
• Stooping, kneeling, reaching.
• Able to communicate using a variety of audio-technology.
• Able to see.
• 100% of time standing or walking.

Responsibilities:
1.Set up and breakdown, including moving of furniture, in conference and dining rooms.
2.Set up and performs dish room and pot and pan room tasks required for the proper sanitation of service ware and equipment. Executes quality control monitoring and cleans work areas at completion of task.
3.Set up and breakdown of breakfast and lunch buffet. Executes quality control monitoring and cleans work area at completion of task.
4.Set up and execute Rush catering deliveries. Completes quality improvement monitoring and cleans work area at completion of task.
5.Set up and breakdown of service stations with supplies, ice and water.
6.Puts away food and supply deliveries and restock areas with supplies.
7.Pre busses, clears and resets tables in dining room and conference rooms.
8.Delivers food and assists servers with food orders and beverages.
9.Transports dishes to and from dishwashing and service areas.
10.Sweeps, mops, scrubs floors in all service and production areas; washes walls and windows as needed.
11.Disposes of waste and trash in proper manner, cleaning and replenishing bags.
12.Cleans and sanitizes all equipment, service and production areas including, but not limited to, storeroom, refrigerator, freezer, dining room, mop room and hand sinks.
13.Performs other cleaning duties as assigned including power washing and carpet cleaning.
14.Cleans all public areas, including restrooms and offices, replenishing supplies.
15.Assists in linen quality controls, monitoring usage and limiting loss or damage.
16.Trains new personnel as assigned.
17.Orients dietetic interns to work areas as assigned.
18.Performs related duties as assigned by supervisors.
19.Complies with all regulatory agency standards and all departmental policies and procedures.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Food And Nutr Srvcs-Patient

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (4:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This role performs culinary duties as assigned for food/entree production across the organization. This role ensures food services sanitation and quality control standards are met. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma preferred.
• Three years cooking experience.
• Two years general cooking experience in cold food preparation and/or Cook's assistant.
• Illinois Department of Public Health and City of Chicago Sanitation Certification required within six months of hire and maintain thereafter.
• Ability to read, write and speak English.
• Basic math skills to calculate recipe ingredient and quantity adjustments, calculate weight and measures. Critical thinking skills.
• Organizational skills.
• Knowledgeable and can operate hot preparation equipment such as ovens, steamers, broiler's, grills, etc.
• Demonstrates skills in the use of culinary hand tools (e.g. knives) and small food processing equipment.
• Problem solving ability.
• Organizational skills.
Preferred Job Qualifications:
• Associates Degree in Culinary Arts.
• Certificate of Completion in Culinary Arts.
Physical Demands:
• Ability to exert 25 pounds of effort to push or pull a cart, ability to lift and carry 50 pounds minimum, stooping, kneeling, reaching, sufficient dexterity to operate kitchen utensils, able to communicate using a variety of audio-technology, able to see, 100% of time standing or walking.
• Ability to transport hot/cold items for service and production using recognized safety equipment in a safe manner that does not endanger self or others.

Responsibilities:
• Prepares other menu entrees / other items per production schedule utilizing sophisticated equipment for hot preparation.
• May prepare food for different areas of the hospital such as menu entrees, patient service, retail sales and catered functions as specified by system recipe; follows procedures in accordance with established standards and methods.
• Verifies recipe accuracy and assists management in maintaining accurate recipes.
• Functions as support staff to entree cook as assigned.
• Participates in recipe standardization process.
• Checks refrigerators, freezers and dry storage areas daily for utilization of leftovers and proper rotation of products.
• Adheres to time schedules for production and service.
• Assists with inventory control as assigned by Manager.
• Wraps, labels, dates and stores products correctly.
• Serves and stores food at correct temperatures, maintains temperatures of items served and stored.
• Maintains cleanliness and sanitation of work area and equipment; performs cleaning duties as assigned.
• Complies with all regulatory agency standards and all departmental policies and procedures.
• Trains new personnel as assigned.
• Orients dietetic interns to work area as assigned.
• Performs related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Food And Nutr Srvcs -R500 Drcc

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (6:00:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direct supervision, assembles, operates and maintains foodservice supplies and equipment. Performs ware washing and pot and pan cleaning. Cleans kitchen, dining, and public areas. Clears and resets tables during meal service. Sets up, takes down, and moves tables, chairs, equipment, and supplies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Ability to read, write, speak English.
• Interpersonal skills, customer service oriented.
Preferred Job Qualifications:
• Ability to exert 40 pounds of effort to push or pull.
• Ability to lift and carry 65 pounds minimum.
• Stooping, kneeling, reaching.
• Able to communicate using a variety of audio-technology.
• Able to see.
• 100% of time standing or walking.

Responsibilities:
1.Set up and breakdown, including moving of furniture, in conference and dining rooms.
2.Set up and performs dish room and pot and pan room tasks required for the proper sanitation of service ware and equipment. Executes quality control monitoring and cleans work areas at completion of task.
3.Set up and breakdown of breakfast and lunch buffet. Executes quality control monitoring and cleans work area at completion of task.
4.Set up and execute Rush catering deliveries. Completes quality improvement monitoring and cleans work area at completion of task.
5.Set up and breakdown of service stations with supplies, ice and water.
6.Puts away food and supply deliveries and restock areas with supplies.
7.Pre busses, clears and resets tables in dining room and conference rooms.
8.Delivers food and assists servers with food orders and beverages.
9.Transports dishes to and from dishwashing and service areas.
10.Sweeps, mops, scrubs floors in all service and production areas; washes walls and windows as needed.
11.Disposes of waste and trash in proper manner, cleaning and replenishing bags.
12.Cleans and sanitizes all equipment, service and production areas including, but not limited to, storeroom, refrigerator, freezer, dining room, mop room and hand sinks.
13.Performs other cleaning duties as assigned including power washing and carpet cleaning.
14.Cleans all public areas, including restrooms and offices, replenishing supplies.
15.Assists in linen quality controls, monitoring usage and limiting loss or damage.
16.Trains new personnel as assigned.
17.Orients dietetic interns to work areas as assigned.
18.Performs related duties as assigned by supervisors.
19.Complies with all regulatory agency standards and all departmental policies and procedures.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Food And Nutr Srvcs-Patient

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (6:00:00 AM - 9:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.30 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Assists with inventories, receives food supplies, prepares, assembles and conveys food, patient trays and supplies to areas of usage or storage; disassembles serving stations or areas, conveying equipment or supplies to proper cleaning or storage area; clean and maintains equipment; cleans the kitchen and related areas to maintain sanitary conditions which meet Board of Health standards; assists the cooks and bakers. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• H. S. Diploma or GED preferred.
• Must be able to communicate verbally and in writing in English and demonstrate reading ability. Note: On the Job Training Competency will be evaluated.
• Able to perform as an active team player.
• Good interpersonal skills, outgoing personality.
• Able to demonstrate basic math skills.
• Able to operate foodservice equipment such as dish machine, scrubber.
• Elementary cooking skill and experience with institutional food service equipment.
• Six months or more experience as a FSAII.
• Must be able to tolerate working close to hot equipment.
• Hazards: Will have potential exposure to broken glass, steam, moving belts, etc.
Preferred Job Qualifications:
• Foodservice experience.
Physical Demands:
• Lift boxes/food weighing up to 65 pounds.
• Pull/push carts filled with food trays. (Must manipulate two carts simultaneously).
• Work demands 100% walking and/or standing.
• Work duties may demand standing in place for extended periods, stooping, bending, lifting, pushing and pulling.
• Work environment involves the ability to tolerate temperature and climate changes (hot, humid, cold, steam, wet).
• Requires individual to move in and out of refrigerated areas and work in a dish room operation, which is a warm, wet and noisy area.

Responsibilities:
•Assembles, sets up, conveys, transports, and stores food, supplies, meal trays, catering orders as directed throughout the kitchen and medical center.
•Responsible for keeping elevator key and its return before going off duty; informs supervisor of any elevator problems.
•Plugs in equipment and sets up serving lines, ascertains the progression of the service of food and notifies the cooks and bakers of the timing of "special items"; Anticipates needs on the tray/serving lines and relates problems to proper individuals; Keeps tray/serving lines supplied with necessary food items; Removes unused food from serving lines.
•Assists with food and bakery production; Performs production and portioning tasks as directed.
•Maintains standards of cleanliness and sanitation of all surfaces, equipment, work areas, and storage (dry, refrigerated, and freezer) areas; Steams and cleans portable equipment; moves mobile equipment, sweeps and scrubs (with mechanical scrubbing machine) all areas of the kitchen; Maintains/cleans scrubbing machine.
•Performs ware washing activities including soak sink procedures, cart unloading, scrap line operation, pot and pan cleaning, dish machine operation, dish room cleaning, and cart washing.
•Helps receive, date, and put away deliveries; stores in proper refrigerators, freezers, or storeroom; rotates stock; cleans shelves, removes pallets; conducts inventory and assists with paperwork as needed for (storeroom and production).
•Disposes of waste and garbage in proper manner to assigned destination and cleans the area equipment involved.
•Assists with training personnel as assigned.
•Follows hospital and departmental policies and procedures. Food Service Assistant III Job Description Page two
•Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Food And Nutr Srvcs -R500 Drcc

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This role performs culinary duties as assigned for food/entree production across the organization. This role ensures food services sanitation and quality control standards are met. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma preferred.
• Three years cooking experience.
• Two years general cooking experience in cold food preparation and/or Cook's assistant.
• Illinois Department of Public Health and City of Chicago Sanitation Certification required within six months of hire and maintain thereafter.
• Ability to read, write and speak English.
• Basic math skills to calculate recipe ingredient and quantity adjustments, calculate weight and measures. Critical thinking skills.
• Organizational skills.
• Knowledgeable and can operate hot preparation equipment such as ovens, steamers, broiler's, grills, etc.
• Demonstrates skills in the use of culinary hand tools (e.g. knives) and small food processing equipment.
• Problem solving ability.
• Organizational skills.
Preferred Job Qualifications:
• Associates Degree in Culinary Arts.
• Certificate of Completion in Culinary Arts.
Physical Demands:
• Ability to exert 25 pounds of effort to push or pull a cart, ability to lift and carry 50 pounds minimum, stooping, kneeling, reaching, sufficient dexterity to operate kitchen utensils, able to communicate using a variety of audio-technology, able to see, 100% of time standing or walking.
• Ability to transport hot/cold items for service and production using recognized safety equipment in a safe manner that does not endanger self or others.

Responsibilities:
• Prepares other menu entrees / other items per production schedule utilizing sophisticated equipment for hot preparation.
• May prepare food for different areas of the hospital such as menu entrees, patient service, retail sales and catered functions as specified by system recipe; follows procedures in accordance with established standards and methods.
• Verifies recipe accuracy and assists management in maintaining accurate recipes.
• Functions as support staff to entree cook as assigned.
• Participates in recipe standardization process.
• Checks refrigerators, freezers and dry storage areas daily for utilization of leftovers and proper rotation of products.
• Adheres to time schedules for production and service.
• Assists with inventory control as assigned by Manager.
• Wraps, labels, dates and stores products correctly.
• Serves and stores food at correct temperatures, maintains temperatures of items served and stored.
• Maintains cleanliness and sanitation of work area and equipment; performs cleaning duties as assigned.
• Complies with all regulatory agency standards and all departmental policies and procedures.
• Trains new personnel as assigned.
• Orients dietetic interns to work area as assigned.
• Performs related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Clinical Staffing Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM), Every Other Weekend

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign-On Bonus: $5,000

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Registered Nurse 2 is a competent nurse who has mastered technical skills. The Registered Nurse 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Registered Nurse 2 continues to consult with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Maintain current BLS certification.
• Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012).
• All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
• Analytical ability.
• Communication skills are required in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents

Responsibilities:
EVIDENCE BASED INTERVENTIONS
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
4.Communicates current evidence-based information with peers.
RELATIONSHIPS AND CARING
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
CRITICAL THINKING
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes a change in patient status and seeks appropriate resources to address concerns.
TECHNICAL EXPERTISE
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
LEADERSHIP
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress towards achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rev Cycle & Pt Flow IT Servs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $55.75 - $83.07 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Join Rush University Medical Center as the Manager of Epic Professional Billing and play a key leadership role in advancing the technology and workflows that support our revenue cycle operations. In this position, you will lead a team of Epic professionals responsible for the design, optimization, implementation, and ongoing support of the Epic Resolute Professional Billing application. You will partner closely with clinical, operational, and revenue cycle leaders to drive system enhancements, improve business processes, and ensure the delivery of high-quality solutions that support organizational goals. 

This is an exciting opportunity for a collaborative and forward-thinking leader who enjoys balancing team leadership, strategic planning, and hands-on Epic application expertise. You will oversee critical initiatives, support complex operational and technical projects, and help shape the future of revenue cycle technology at one of the nation's leading academic health systems. The role will have significant involvement in enterprise initiatives, including Epic optimization efforts, Community Connect activities, and other transformational projects that enhance the patient and provider experience. 

The ideal candidate brings deep knowledge of Epic Resolute Professional Billing, strong leadership and project management skills, and a passion for building high-performing teams. If you thrive in a fast-paced healthcare technology environment and are energized by solving complex challenges while driving meaningful organizational impact, we invite you to join Rush and help shape the future of healthcare delivery.

Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Manages and maintains all financial reports for the departments 15 IS accounting units.
• Analyzes accounting unit and department budget comparisons monthly, generates detailed monthly reports and reconciles all financial reports.
• Collaborates with the IS leadership team to manage the fiscal year capital and operating budget submissions.
• Supports the Information Services leadership team by providing budget projections and lending administrative expertise in regard to expense planning and budget issues.
• Provides training and oversight on the budget process and other administrative operational functions.
• Manages all of the accounts receivable, payable and journal entries.
• Serves as the key point person with vendors regarding invoices, ensuring that vendors are paid in a timely manner.
• Orients and provides on-going support to departmental staff on Rush policies and procedures as it relates to outside vendors, including contract review and approval, purchase orders and invoices.
• Assists the department managers with the hiring process.
• Oversees the on-boarding of new employees in the department, working closely with the hiring manager.
• Manages time and attendance for the department.
• Works with staff to ensure accurate and timely submission of travel authorizations, expense reports, LEAP reimbursements, equipment repairs and supply orders.
• Administrative support to the AVP of Cybersecurity, Clinical Information Systems and IS Operations and staff including other specific duties as required.
• Other duties as assigned

Required Job Qualifications:

• Bachelor's degree with 5 years relevant experience required.
• In lieu of bachelor's degree 9-10 years of relevant experience and a high school diploma or equivalent is required, with experience preferably in healthcare or information services
• Proficiency with Microsoft Office Suite: advanced Excel skills.
• Strong analytical, organizational and communication skills.
• Good interpersonal skills with the ability to develop and maintain strong working relationships with all levels of staff.
• Strong attention to detail and ability to handle confidential personnel and budget information.
• Resourcefulness and the ability to take initiative.
• Ability to work both independently and as a collaborative member of a department of 200+ individuals.
• Ability to effectively prioritize multiple projects and meet deadlines.
• Ability to think strategically, conceive and manage projects, independently identify problems and develop solutions.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatrics-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Diag Srvcs-US

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30 AM - 3:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This role will perform diagnostic sonograms across the spectrum of Abdominal, OB/Gyn, Vascular, MSK and Pediatric imaging according to established standards with certification in one specialty. This role will work to recognize normal and abnormal characteristics of sonograms in a variety of settings. As a Sonographer, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
•Completion of didactic coursework from an accredited Sonography Program.
•Completion of 60% of required clinical hours in an accredited Sonography Program.
•Registry or registry eligible for one certification with the American Registry of Diagnostic Medical Sonographers (ARDMS), either Abdominal (AB), Obstetrics and Gynecology (OB/GYN), Vascular (RVT), Musculoskeletal Sonography (MSK) or Pediatrics (PS). If registry eligible, must obtain certification within first 6 months of employment.
•Competent and proficient in Sonography
•Current CPR or Basic Life Support (BLS) Certification – BLS from American Heart Association preferred
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
•Working knowledge of the IT systems that support the modality
•Ability to identify and flag abnormalities
Physical Demands:
•Requires full range body motion including handling and lifting patients when necessary. Must be able to move the equipment to perform Diagnostic Sonograms on a portable basis.
•Requires manual and finger dexterity and eye-hand coordination.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Provides patient and family focused care that supports a welcoming and supportive environment and a positive patient experience.
•Maintains patient privacy and confidentiality.
•Understands and follows departmental protocols and procedures in the performance of exams and produces work that meets quality standards.
•Ability to identify and flag abnormalities.
•Produces work in an efficient manner that meets departmental productivity standards.
•Maintains the physical work environment in a manner that meets departmental and regulatory requirements.
•Reports supply shortage or equipment failure to section supervisor.
•Follows work and patient schedules.
•Assist physician in the performance of procedures.
•Maintains logs and documentation as per departmental protocol.
•Provides patient history or information necessary for proper interpretation of the procedure
•Participates in the training and development of students assigned to area through clinical affiliations.
•Fills department staffing needs as determined by the management team.
•Required adjusted work schedule, overtime, and evening/weekend hours in order to meet staffing needs as determined by the management team

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 4:30:00 PM)  SHIFTS VARY 

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (8:00:00 AM - 6:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $22.72 - $29.73 per hour

Sign On Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.