Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Diag Srvcs-Administration
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00 AM - 4:30 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $63.10 - $94.02 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Director of Diagnostics will be working under the direction of the Vice President of Radiology Operations and has responsibility and accountability for the efficient and effective administration of imaging services within Rush University Medical Center and affiliated outpatient facilities. The Director is responsible for assuring a collaborative partnership with the academic, medical practice and corporate programs in Rush University Medical Center in ways that demonstrate support for the corporation’s mission, and vision. The Director models the Rush values, acts in accordance with Rush policies and procedures, and holds others accountable for meeting standards which may be informed by industry best practices or may be regulatory in nature. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor of Science or relevant degree; and / or Masters in accredited Radiology program (preferred)
•3 - 5 years’ experience in progressively more responsible, imaging leadership positions
•Experience in an academic healthcare setting
•Established reputation as a leader in healthcare management
•Knowledge of regulatory accrediting agency standards
•Based on the particular portfolio, additional experience or academic credentials in key administrative or clinical areas may be required.
Responsibilities:
•Within imaging, this role provides leadership with a focus on performance excellence for: Quality & safety, Work culture, Patient & visitor satisfaction, and financial results.
•Establishes the administrative structure for the respective administrative portfolio under the close supervision of the VP.
•Guides annual goal setting for the department.
•In partnership with the Strategic Planning Department, develops, implements, and monitors institutional plans aligned with imaging.
•Facilitates operational collaboration and process alignment across the Rush system with a focus on performance improvement, access, and growth.
•Assures a high-quality work environment for staff and physicians and promotes a positive, collaborative culture with other disciplines and functions in the department.
•Maintains work environment that meets departmental and regulatory requirements; has a working knowledge of EPIC and PACS.
•Provides leadership for implementation of an effective and on-going program to monitor, evaluate, and improve the quality and appropriateness of service and care delivered to patients in the department.
•Assures a common standard of service and care throughout the administrative portfolio.
•Maintains licensure/registry status as determined by state or regulatory bodies.
•Oversees the recruitment and staffing plan that ensures the continuous and timely availability of services to patients.
•Responsible for personnel management, including performance review and development
•Assures an environment that supports Rush’s commitment to education, participating in educational programs as assigned from time to time.
•Provides leadership and resources for evidence-based practice, clinical investigation and demonstration programs.
•Represents the institution to appropriate internal and external groups.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Diag Srvcs-US
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (6:30 AM - 3:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This role will perform diagnostic sonograms across the spectrum of Abdominal, OB/Gyn, Vascular, MSK and Pediatric imaging according to established standards with certification in one specialty. This role will work to recognize normal and abnormal characteristics of sonograms in a variety of settings. As a Sonographer, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures
Other information:
Required Job Qualifications:
•Completion of didactic coursework from an accredited Sonography Program.
•Completion of 60% of required clinical hours in an accredited Sonography Program.
•Registry or registry eligible for one certification with the American Registry of Diagnostic Medical Sonographers (ARDMS), either Abdominal (AB), Obstetrics and Gynecology (OB/GYN), Vascular (RVT), Musculoskeletal Sonography (MSK) or Pediatrics (PS). If registry eligible, must obtain certification within first 6 months of employment.
•Competent and proficient in Sonography
•Current CPR or Basic Life Support (BLS) Certification – BLS from American Heart Association preferred
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
•Working knowledge of the IT systems that support the modality
•Ability to identify and flag abnormalities
Physical Demands:
•Requires full range body motion including handling and lifting patients when necessary. Must be able to move the equipment to perform Diagnostic Sonograms on a portable basis.
•Requires manual and finger dexterity and eye-hand coordination.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Provides patient and family focused care that supports a welcoming and supportive environment and a positive patient experience.
•Maintains patient privacy and confidentiality.
•Understands and follows departmental protocols and procedures in the performance of exams and produces work that meets quality standards.
•Ability to identify and flag abnormalities.
•Produces work in an efficient manner that meets departmental productivity standards.
•Maintains the physical work environment in a manner that meets departmental and regulatory requirements.
•Reports supply shortage or equipment failure to section supervisor.
•Follows work and patient schedules.
•Assist physician in the performance of procedures.
•Maintains logs and documentation as per departmental protocol.
•Provides patient history or information necessary for proper interpretation of the procedure
•Participates in the training and development of students assigned to area through clinical affiliations.
•Fills department staffing needs as determined by the management team.
•Required adjusted work schedule, overtime, and evening/weekend hours in order to meet staffing needs as determined by the management team
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois / Hybrid
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Inpatient Clinical IT Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $50.68 - $85.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Join Rush University Medical Center as a Clinical Systems Architect and help shape the technology that powers patient care across a leading academic health system. In this role, you will design and architect integrated solutions that support critical clinical and pharmacy systems, ensuring seamless connectivity between third-party applications and the enterprise Electronic Medical Record, including Epic. Your work will directly support clinicians, pharmacists, and operational teams by delivering reliable, secure, and scalable systems that enhance patient care and streamline clinical workflows.
As a technical leader, you will guide the architecture, integration, and lifecycle management of enterprise clinical and pharmacy applications. You’ll partner with clinical stakeholders, pharmacy teams, IT colleagues, and vendors to implement and optimize complex systems, lead integrations using technologies such as HL7 and interface engines, and ensure solutions align with organizational strategy, security standards, and regulatory requirements.
This is an exciting opportunity for a healthcare IT professional who enjoys solving complex integration challenges and designing enterprise-level solutions that support both clinical and medication management workflows. If you’re passionate about leveraging technology to improve care delivery and thrive in a collaborative, mission-driven environment, this role offers the chance to make a meaningful impact while working with cutting-edge healthcare technology.
Responsibilities:
Solution Design & Architecture
Application Integration & Support
Technical Leadership & Project Oversight
Operational Excellence
Stakeholder Engagement
Required Job Qualifications:
Preferred Job Qualifications:
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Care Management
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $10.00 - $500.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Social Work Care Mgr (CM) works with physician practices and inpatient teams to promote the effective utilization of services and coordination of patient centered care. The CM contributes to the team's effectiveness by reviewing plans of care, identifying barriers to effective and efficient utilization of resources, and appraising patients' psychosocial, financial and clinical needs throughout the continuum of care. The CM functions as a liaison between patients, physician practices, the hospital, and the community and ensures that patients' continuity of care and psychosocial needs are met. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Current license in Illinois as Social Worker (e.g,.LSW)
•Ability to perform all job components and serve as a team resource for socially or clinically complex cases within their professional expertise. (Social Work)
•1 year of experience (or completed internship) as a health care or mental health services provider for the neonate, pediatric, adolescent, adult and /or geriatric patient, and expert knowledge in case management, discharge planning, social service, and criteria application.
•Ability to perform tasks independently,
prioritize workload, and analyze data.
•Experience with information system and windows technology and competency within the UM Information System.
•Team building skills and flexibility.
Preferred Job Qualifications:
•Masters in Social Work from an accredited university.
Physical Demands:
•Role requires walking and climbing stairs throughout the Medical Center
Responsibilities:
1. Functions as an expert clinical practitioner within the Case Management team and serves as a resource to assigned physician practice groups. Shares their professional expertise as a social worker and serves as a resource for CMs within their team to manage socially complex cases.
2. Provides basic assessment of patients' health care needs, monitors patients' progress, and confers with physician practice group and health care team regarding variances from the anticipated plan of care. Seeks assistance as needed regarding complex clinical care issues.
3. Provides and coordinates social services to patients and their families. Assesses patient's basic and in-depth psychosocial, financial, cultural, and family situation.
4. Manages a complex patient caseload and demonstrates expert ability to coordinate and implement discharge management services and provide continuity of care planning. Finds community resources for potential sources of assistance, maintains contact with community resources, and consults with physicians and inpatient groups regarding use of community resources
5. Reviews admissions and ongoing stays of patients with respect to the medical necessity, appropriateness, and quality of care. Applies criteria, performs concurrent review process. Works with physicians and Medical Director regarding Case issues and concurrent denials as indicated.
6. Applies pathways/guidelines, assesses variances, and proposes interventions as indicated. Participates in the development, implementations and evaluation of pathways/guidelines and process improvement plans.
7. Collaborates with inpatient staff and physician groups to determine goals for length of stay management and discharge management activities. Promotes cost-effective quality care services
8. Monitors and reports potential quality issues and makes recommendations when appropriate.
9. Utilizes the CM information system and appropriate technologies. Monitors variances and trends related to select goals. Assist CM team and hospital groups to develop action plans and address identified opportunities for improvement.
10. Promotes customer satisfaction among patients, families, physicians, external case managers, payors, vendors, and inpatient staff. Actively promotes ICARE principles.
11. Serves on hospital-wide and departmental committees when applicable.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology PBC Lisle
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Child Life Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (10:00:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Child Life Specialist 1 is responsible for the coordination, planning, implementation, and evaluation of comprehensive therapeutic and educational programs for infants, children, adolescents and their families. The primary purpose of the program is to provide optimal developmental and psychosocially appropriate care and interventions designed to circumvent the negative psychological impact of hospitalization and illness. The Child Life programs are goal oriented and include infant stimulation, promoting socialization, providing sensory stimulation, developing coping skills, enhancing body image and awareness, increasing self-esteem, facilitating positive adjustment, fostering self-expression, maintaining autonomy, non-pharmacological pain management activities, and providing age-appropriate education about the child’s illness and hospitalization. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor’s degree in Child Life, Child Development, Education, Therapeutic Recreation, or Psychology.
• Current professional Child Life certification or eligible to sit for the exam at time of hire; must pass exam within six months of hire.
• Able to maintain confidentiality patient privacy.
Physical Demands:
• Able to lift and carry 25 lbs
Responsibilities:
1.Assesses all infants, children, and adolescents within 48 hours of admission to a pediatric unit or receipt of a referral for patients up to 17 years old on adult units.
2.Observes, records, and reports relevant information relating to the patient as it pertains to Child Life, and works in collaboration with the family and health care team regarding the care of the patient.
3.Determines developmental, emotional, medical and familial status of patient and develops treatment goals that address emotional and developmental needs.
4.Plans, implements, and evaluates a comprehensive therapeutic intervention program for children and families. Documents in clinical record. Incorporates the Rush values of care in the delivery of patient care.
5.Prepares children, youth, and families for medical and surgical procedures, both cognitively and emotionally, through play, demonstration and/or dialogue.
6.Provides emotional support during procedures by accompanying children to the Operating Room or treatment area and remaining present during procedures to provide coaching and support.
7.Provides infant stimulation, play, and other activities that foster continued growth and development.
8.Designs and creates teaching tools that are developmentally and situationally appropriate for individual patient needs.
9.Coordinates and conducts formal and informal support programs for patients and families, including education programs.
10.Counsels individual patients and families to help them cope with the negative effects of illness and hospitalization, including bereavement.
11.Attends patient care conferences. Participates with multidisciplinary health care team in the development and implementation of specific patient management plans.
12.Advocates for the psychosocial needs of pediatric patients throughout the medical center.
13.Serves as liaison between hospital and participating schools/programs.
14.Provides orientation and ongoing Coordinates special events and programs with outside agencies as well as Community Affairs, Philanthropy and other medical center departments.
15.Identifies environmental safety hazards for children and develops corresponding preventive/protective measures. Participates in Child Life QI activities and completes departmental reports as assigned.
16.Selects, purchases, and maintains an inventory of therapeutic, educational and recreational books, toys, games, videos, electronic equipment, and other supplies as indicated. Keeps expenses within limits established by annual operating budget.
17.Accepts responsibility for development and professional practice. Participates in activities which further develop professional growth such as in-service attendance, professional organization membership, and continuing education programs.
18.Maintains professional certification
19.Other relevant duties as required.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RUSH Care Management
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Social Worker Care Manager LSW 1 works with the Social Work Care Manager 2, Social Work Care Manager 3, Care Management Social Work Director, RN Care Managers, physician practices, persons/families, as well as inpatient and outpatient teams to facilitate effective care management, coordination of services at the appropriate level of care, and implement sustainable transition plans. The SW CM 1 contribute to the team's effectiveness by coordinating person centric transitional care plans, resolving barriers, and addressing in-depth psychosocial needs. They manage a complex caseload, actively support performance improvement initiatives, and function to provide effective communication between persons, physician practices, the hospital, and the community. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Master's Degree in Social Work from an accredited university.
•Current license in Illinois as a Social Worker, LSW OR proof of a pending license obtained within 90 days of hire required. Employee will be subject to demotion or termination if licensure is not obtained within the given timeframe.
•Ability to perform all job components and serve as a team resource for clinically complex cases within their professional (social work) expertise.
•Experience as a health care provider for the neonate, pediatric, adolescent, adult and /or geriatric patient, and knowledge in care management, discharge planning, social service, are usually.
•Experience related to psychosocial issues, crisis management, conflict resolution, and person centered planning and care transitions.
•Skilled educator and communicator.
•Excellent interpersonal and team building skills, and ability to collaborate effectively with physicians, nurses, and other staff.
•Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve, and analyze data.
•Strong working knowledge of computer databases, electronic medical record systems, and info technology.
•Willingness to maintain flexible work hours, assume other duties as assigned.
•Maintains professional growth and meets licensure/CEU requirements by attendance at various internal/external meetings, seminars, workshops.
•Willingness to present information to peers, team, etc.
Preferred Job Qualifications:
•LCSW or commitment to obtain.
Physical Demands:
•Ability to travel throughout the Medical Center.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Has a specialized knowledge, education and experience in the fields of human behavior, psychology and problem solving. They will be responsible for managing complex patient caseloads.
2.Provide comprehensive psychosocial assessments on their patients.
3.Educate patients on the levels of heath care; entitlements; and community resources.
4.Helping patients and families adjust to hospital admission; possible role changes; exploring emotional/social responses to illness and treatment.
5.Promoting communication and collaboration among health care team members.
6.Educating hospital staff on patient psychosocial issues.
7.Coordinating patient discharge and continuity of care planning and throughput.
8.Ensuring communication and understanding about post-hospital care among patient, family and health care team members.
9.Advocating for patient and family needs and facilitating referrals for continuity of care.
10.Documents all activities in a comprehensive, appropriate manner.
11.Referral to legal services.
12.Facilitating support groups if appropriate.
13.Provides leadership, support and clinical expertise within Care Management teams to achieve outcomes.
14.Functions as a role model within the team. Demonstrates ownership of the person centered plan, complex psychosocial issues and anticipated outcomes. Provides proactive planning, coordinated transition plans, and implements readmission avoidance strategies. Serves as a resource to physicians, nurses, peers and CM staff in managing complex cases and resolving issues.
15.Provides leadership and facilitates communication within the inpatient and cross continuum teams to assure effective sustainable care transitions from hospital to home, within community care settings, and/or to supplement care for high risk patients.
16.Supports team education and training functions related to complex psychosocial issues and transitions in care coordination. Conducts education for staff including care managers, liaisons, nurses, physicians and allied health professionals, as requested.
17.Implements effective communication between inpatient units, care management team, physicians, nurses, pharmacy, persons/families, Health & Aging, and external providers.
18.Coordinates interdisciplinary conferences, serves on committees and leads work groups to address psychosocial/care coordination issues. Effectively responds to Abuse & Neglect calls.
19.Models and maintains a quality based proactive person centered approach to achieve department and institutional goals and process improvements.
20.Models a person centered approach to support to the treatment team, person/family directed plans and engagement. Supports customer satisfaction among persons, families, physicians, external case managers, payers, vendors, and inpatient staff.
21.Participates in research to evaluate project initiatives.
22.Applies evidenced based practice.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Enterprise IT Strategy & Plang
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $50.68 - $75.51 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position is responsible for facilitating successful project delivery including the planning, scheduling, execution, and closing of all assigned projects within established budget and schedule. Utilizing Project Management (PM) methodologies, while managing all project team members (organizational resources and engaged third party vendors/consultants) to deliver solutions according to project scope and goals. Supporting the execution and coordinating the projects of multiple team members and leaders. Overseeing relevant project documents and deliverables and report on progress throughout the project life cycle as well as acquire a deep understanding of Rush’s internal administrative systems and existing capabilities, in order to support the operations team in the efforts to drive operational efficiencies and provide solutions to a variety of business challenges. Providing guidance, coaching and support for less experienced colleagues. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor’s degree in business administration, projection management, health care or related discipline.
•At least six years of project management experience required.
•PMP or Lean Six Sigma Certification required within one year of hire.
•Strong organizational, analytical and communication skills.
•Through knowledge of formal project management methodologies and proven skill in effective execution required.
•Proficient and functional knowledge of MS Office (including Work, Excel, PowerPoint, Visio, Access, Outlook) and Project Management software.
•Thorough knowledge of formal project management methodologies and proven skill in effective execution.
•Strong time management and prioritization skills.
•Ability to execute project management leveraging Lean process improvement methodology required.
•Ability to work effectively with individuals at all levels in the organization.
•Demonstrates strong knowledge and competency regarding lean tools, methods and mindset.
•Hours outside normal business hours may be occasionally required to meet project deadlines.
Preferred Job Qualifications:
•Professional in Project Management (PMP) or Lean Six Sigma certification.
•Ability to execute project management leveraging Lean process improvement methodology.
Responsibilities:
Job Responsibilities:
•Effectively manages multiple projects simultaneously leveraging required and available resources as needed.
•Directs and manages project development and progress from beginning to end.
•Guides teams as they work with project sponsors and business stakeholders to define project scope, objectives, tasks, milestones, budgets, and measures of success.
•Establishes project governance with key leaders and stakeholders and facilitate governance activities to ensure leadership effectively clears roadblocks and promotes the success of the project.
•Acts as liaison between IT stakeholders to strengthen understanding of business-aligned goals.
•Drafts and submits budget proposals and recommend subsequent budget changes.
•Plans, estimates, and control project costs, including resource planning, to ensure project is delivered on time and within budget.
•Builds, develops, and grows any business relationships vital to the success of the project.
•Estimates and identifies the resources and participants needed to achieve project goals.
•Negotiates with contractors and internal department managers for the acquisition of required personnel.
•Develops scaled project plans and associated communications documents using standard tools.
•Identifies and manages project resource needs and goals - strategies, staffing, scheduling, issue resolution, contingency plans, communication plans, and change control.
•Facilitate or participates in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders.
•Coaches, mentors, and motivates project team members and contractors, influencing them to take positive action and accountability for their assigned work.
•Provides project management coaching and mentoring to others in the organization.
•Determines the frequency and content of status reports from the project team, analyzes results and troubleshoots problem areas.
•Tracks and reports status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans.
•Collaborates and coordinates efforts with those of the organizational performance improvement infrastructure.
•Identifies and manages project dependencies and critical path.
•Identifies and resolves issues/conflicts and/or escalates where appropriate for resolution.
•Proactively manages potential scope and schedule changes. Where required, escalates based upon standards established within communication plan.
•Guides team in the maintenance of project management guidelines, training programs, policies, and procedures.
•Conducts project lessons learned sessions and creates a recommendations report in order to develop best practices and tools for project execution and management.
•Performs other related duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Rush Access Center - Office
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (8:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 6:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Neurological Sciences-Res Adm
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 4 Hr (8:00:00 AM - 12:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.00 - 25.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Research Intern is a temporary position designed for undergraduate and graduate students seeking experience in, and exposure to, clinical, laboratory, community, epidemiological, and/or data-driven research at Rush University Medical Center. Working under the supervision of a Principal Investigator (PI) and their research team, Research Interns will actively contribute to research activities and research-related tasks in accordance with institutional policies and regulatory guidelines. Research Interns will develop research skills and knowledge while ensuring compliance with ethical and procedural standards. In some cases, Research Interns may work under multiple PIs and/or multiple departments. Principal Investigators will assign the Research Intern to research-related activities and trainings, provide active performance feedback, and ensure compliance with federal and institutional standards. The individual in this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
•Must be at least 18 years old.
•Must be currently enrolled in an undergraduate or graduate academic program at an accredited institution.
•Ability to apply analytical, organizational, and communication skills.
•Ability to work independently and collaboratively in a research setting.
•Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Suite.
•Ability to communicate effectively at all levels, relative to project needs.
Preferred Job Qualifications:
•Interest in learning about research, data analysis, or scientific communication.
•Exposure to or willingness to learn statistical analysis tools (e.g., SPSS, R, Python, MATLAB).
•Awareness of or openness to learning about research ethics, human subjects protections, and regulatory considerations (e.g., IRB processes, HIPAA regulations).
Work Conditions & Commitments:
•Work hours will vary depending on project and/or department needs.
•Paid hourly in accordance with state laws.
•Internship duration will vary depending upon the project needs and student’s availability.
•Work may be on-site, hybrid, or remote, depending on project requirements.
Restrictions & Compliance:
Research Interns:
•May not supervise employees.
•May only access Protected Health Information (PHI) with proper IRB approval and required training for relevant projects.
•Are not permitted to engage in any clinical trials research.
•Cannot act as clinicians in any way, even if they are enrolled in medical school; they cannot perform assessments, act as nurses, or conduct study visits, as they are not licensed clinicians.
•May not consent human subjects independently and without direct oversight of Principal Investigator (PI) or other authorized study personnel as delegated by the PI.
•Are required to complete all onboarding and compliance requirements, including background checks, health screenings, and security training.
Responsibilities:
•Adhere to HIPAA, OSHA, FDA, OHRP, and other regulatory bodies for research integrity, data security, and laboratory safety.
•Perform all job responsibilities in compliance with institutional policies and procedures.
•Execute and/or conduct protocol-related activities or experiments.
•Assist with data collection, entry, and analysis for research projects.
•Conduct literature reviews, scientific writing, and assist with manuscript or report preparation for presentations or publications.
•Participate in research team meetings and contribute to study discussions.
•In compliance with all HIPAA regulations, assist in chart reviews, secondary data analysis, and qualitative research, as required including data cleaning, data visualization, literature reviews, and the synthesis of research findings to support ongoing projects.
•Contribute to laboratory research, including biorepositories management, sample collection, preparation, processing, cataloging, and storage as well as conduct assays.
•Assist in database management, conduct preliminary data gathering and interpretation for fiscal research information (e.g., grants).
•Prepare study-related materials, reports, and documentation for internal and external use.
•Contribute to maintaining accurate research records, including compliance documentation.
•Perform research-related activities for studies overseen by the Institutional Review Board (IRB) in compliance with relevant federal regulations for human subjects' safety and protection.
•Assist in preparing and submitting IRB applications and modifications, including preparing informed consent documents, and maintaining compliance with ethical standards, including participant confidentiality.
•Complete all mandatory RUMC trainings.
•Complete any additional required training before engaging in research activities.
•Perform additional duties as assigned by the PI(s) or research team(s).
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Diag Srvcs-Administration
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00 AM - 4:30 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $63.10 - $94.02 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Director of Diagnostics will be working under the direction of the Vice President of Radiology Operations and has responsibility and accountability for the efficient and effective administration of imaging services within Rush University Medical Center and affiliated outpatient facilities. The Director is responsible for assuring a collaborative partnership with the academic, medical practice and corporate programs in Rush University Medical Center in ways that demonstrate support for the corporation’s mission, and vision. The Director models the Rush values, acts in accordance with Rush policies and procedures, and holds others accountable for meeting standards which may be informed by industry best practices or may be regulatory in nature. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor of Science or relevant degree; and / or Masters in accredited Radiology program (preferred)
•3 - 5 years’ experience in progressively more responsible, imaging leadership positions
•Experience in an academic healthcare setting
•Established reputation as a leader in healthcare management
•Knowledge of regulatory accrediting agency standards
•Based on the particular portfolio, additional experience or academic credentials in key administrative or clinical areas may be required.
Responsibilities:
•Within imaging, this role provides leadership with a focus on performance excellence for: Quality & safety, Work culture, Patient & visitor satisfaction, and financial results.
•Establishes the administrative structure for the respective administrative portfolio under the close supervision of the VP.
•Guides annual goal setting for the department.
•In partnership with the Strategic Planning Department, develops, implements, and monitors institutional plans aligned with imaging.
•Facilitates operational collaboration and process alignment across the Rush system with a focus on performance improvement, access, and growth.
•Assures a high-quality work environment for staff and physicians and promotes a positive, collaborative culture with other disciplines and functions in the department.
•Maintains work environment that meets departmental and regulatory requirements; has a working knowledge of EPIC and PACS.
•Provides leadership for implementation of an effective and on-going program to monitor, evaluate, and improve the quality and appropriateness of service and care delivered to patients in the department.
•Assures a common standard of service and care throughout the administrative portfolio.
•Maintains licensure/registry status as determined by state or regulatory bodies.
•Oversees the recruitment and staffing plan that ensures the continuous and timely availability of services to patients.
•Responsible for personnel management, including performance review and development
•Assures an environment that supports Rush’s commitment to education, participating in educational programs as assigned from time to time.
•Provides leadership and resources for evidence-based practice, clinical investigation and demonstration programs.
•Represents the institution to appropriate internal and external groups.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Diag Srvcs-US
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (6:30 AM - 3:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This role will perform diagnostic sonograms across the spectrum of Abdominal, OB/Gyn, Vascular, MSK and Pediatric imaging according to established standards with certification in one specialty. This role will work to recognize normal and abnormal characteristics of sonograms in a variety of settings. As a Sonographer, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures
Other information:
Required Job Qualifications:
•Completion of didactic coursework from an accredited Sonography Program.
•Completion of 60% of required clinical hours in an accredited Sonography Program.
•Registry or registry eligible for one certification with the American Registry of Diagnostic Medical Sonographers (ARDMS), either Abdominal (AB), Obstetrics and Gynecology (OB/GYN), Vascular (RVT), Musculoskeletal Sonography (MSK) or Pediatrics (PS). If registry eligible, must obtain certification within first 6 months of employment.
•Competent and proficient in Sonography
•Current CPR or Basic Life Support (BLS) Certification – BLS from American Heart Association preferred
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
•Working knowledge of the IT systems that support the modality
•Ability to identify and flag abnormalities
Physical Demands:
•Requires full range body motion including handling and lifting patients when necessary. Must be able to move the equipment to perform Diagnostic Sonograms on a portable basis.
•Requires manual and finger dexterity and eye-hand coordination.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Provides patient and family focused care that supports a welcoming and supportive environment and a positive patient experience.
•Maintains patient privacy and confidentiality.
•Understands and follows departmental protocols and procedures in the performance of exams and produces work that meets quality standards.
•Ability to identify and flag abnormalities.
•Produces work in an efficient manner that meets departmental productivity standards.
•Maintains the physical work environment in a manner that meets departmental and regulatory requirements.
•Reports supply shortage or equipment failure to section supervisor.
•Follows work and patient schedules.
•Assist physician in the performance of procedures.
•Maintains logs and documentation as per departmental protocol.
•Provides patient history or information necessary for proper interpretation of the procedure
•Participates in the training and development of students assigned to area through clinical affiliations.
•Fills department staffing needs as determined by the management team.
•Required adjusted work schedule, overtime, and evening/weekend hours in order to meet staffing needs as determined by the management team
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois / Hybrid
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Inpatient Clinical IT Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $50.68 - $85.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Join Rush University Medical Center as a Clinical Systems Architect and help shape the technology that powers patient care across a leading academic health system. In this role, you will design and architect integrated solutions that support critical clinical and pharmacy systems, ensuring seamless connectivity between third-party applications and the enterprise Electronic Medical Record, including Epic. Your work will directly support clinicians, pharmacists, and operational teams by delivering reliable, secure, and scalable systems that enhance patient care and streamline clinical workflows.
As a technical leader, you will guide the architecture, integration, and lifecycle management of enterprise clinical and pharmacy applications. You’ll partner with clinical stakeholders, pharmacy teams, IT colleagues, and vendors to implement and optimize complex systems, lead integrations using technologies such as HL7 and interface engines, and ensure solutions align with organizational strategy, security standards, and regulatory requirements.
This is an exciting opportunity for a healthcare IT professional who enjoys solving complex integration challenges and designing enterprise-level solutions that support both clinical and medication management workflows. If you’re passionate about leveraging technology to improve care delivery and thrive in a collaborative, mission-driven environment, this role offers the chance to make a meaningful impact while working with cutting-edge healthcare technology.
Responsibilities:
Solution Design & Architecture
Application Integration & Support
Technical Leadership & Project Oversight
Operational Excellence
Stakeholder Engagement
Required Job Qualifications:
Preferred Job Qualifications:
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Care Management
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $10.00 - $500.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Social Work Care Mgr (CM) works with physician practices and inpatient teams to promote the effective utilization of services and coordination of patient centered care. The CM contributes to the team's effectiveness by reviewing plans of care, identifying barriers to effective and efficient utilization of resources, and appraising patients' psychosocial, financial and clinical needs throughout the continuum of care. The CM functions as a liaison between patients, physician practices, the hospital, and the community and ensures that patients' continuity of care and psychosocial needs are met. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Current license in Illinois as Social Worker (e.g,.LSW)
•Ability to perform all job components and serve as a team resource for socially or clinically complex cases within their professional expertise. (Social Work)
•1 year of experience (or completed internship) as a health care or mental health services provider for the neonate, pediatric, adolescent, adult and /or geriatric patient, and expert knowledge in case management, discharge planning, social service, and criteria application.
•Ability to perform tasks independently,
prioritize workload, and analyze data.
•Experience with information system and windows technology and competency within the UM Information System.
•Team building skills and flexibility.
Preferred Job Qualifications:
•Masters in Social Work from an accredited university.
Physical Demands:
•Role requires walking and climbing stairs throughout the Medical Center
Responsibilities:
1. Functions as an expert clinical practitioner within the Case Management team and serves as a resource to assigned physician practice groups. Shares their professional expertise as a social worker and serves as a resource for CMs within their team to manage socially complex cases.
2. Provides basic assessment of patients' health care needs, monitors patients' progress, and confers with physician practice group and health care team regarding variances from the anticipated plan of care. Seeks assistance as needed regarding complex clinical care issues.
3. Provides and coordinates social services to patients and their families. Assesses patient's basic and in-depth psychosocial, financial, cultural, and family situation.
4. Manages a complex patient caseload and demonstrates expert ability to coordinate and implement discharge management services and provide continuity of care planning. Finds community resources for potential sources of assistance, maintains contact with community resources, and consults with physicians and inpatient groups regarding use of community resources
5. Reviews admissions and ongoing stays of patients with respect to the medical necessity, appropriateness, and quality of care. Applies criteria, performs concurrent review process. Works with physicians and Medical Director regarding Case issues and concurrent denials as indicated.
6. Applies pathways/guidelines, assesses variances, and proposes interventions as indicated. Participates in the development, implementations and evaluation of pathways/guidelines and process improvement plans.
7. Collaborates with inpatient staff and physician groups to determine goals for length of stay management and discharge management activities. Promotes cost-effective quality care services
8. Monitors and reports potential quality issues and makes recommendations when appropriate.
9. Utilizes the CM information system and appropriate technologies. Monitors variances and trends related to select goals. Assist CM team and hospital groups to develop action plans and address identified opportunities for improvement.
10. Promotes customer satisfaction among patients, families, physicians, external case managers, payors, vendors, and inpatient staff. Actively promotes ICARE principles.
11. Serves on hospital-wide and departmental committees when applicable.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology PBC Lisle
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Child Life Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (10:00:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Child Life Specialist 1 is responsible for the coordination, planning, implementation, and evaluation of comprehensive therapeutic and educational programs for infants, children, adolescents and their families. The primary purpose of the program is to provide optimal developmental and psychosocially appropriate care and interventions designed to circumvent the negative psychological impact of hospitalization and illness. The Child Life programs are goal oriented and include infant stimulation, promoting socialization, providing sensory stimulation, developing coping skills, enhancing body image and awareness, increasing self-esteem, facilitating positive adjustment, fostering self-expression, maintaining autonomy, non-pharmacological pain management activities, and providing age-appropriate education about the child’s illness and hospitalization. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor’s degree in Child Life, Child Development, Education, Therapeutic Recreation, or Psychology.
• Current professional Child Life certification or eligible to sit for the exam at time of hire; must pass exam within six months of hire.
• Able to maintain confidentiality patient privacy.
Physical Demands:
• Able to lift and carry 25 lbs
Responsibilities:
1.Assesses all infants, children, and adolescents within 48 hours of admission to a pediatric unit or receipt of a referral for patients up to 17 years old on adult units.
2.Observes, records, and reports relevant information relating to the patient as it pertains to Child Life, and works in collaboration with the family and health care team regarding the care of the patient.
3.Determines developmental, emotional, medical and familial status of patient and develops treatment goals that address emotional and developmental needs.
4.Plans, implements, and evaluates a comprehensive therapeutic intervention program for children and families. Documents in clinical record. Incorporates the Rush values of care in the delivery of patient care.
5.Prepares children, youth, and families for medical and surgical procedures, both cognitively and emotionally, through play, demonstration and/or dialogue.
6.Provides emotional support during procedures by accompanying children to the Operating Room or treatment area and remaining present during procedures to provide coaching and support.
7.Provides infant stimulation, play, and other activities that foster continued growth and development.
8.Designs and creates teaching tools that are developmentally and situationally appropriate for individual patient needs.
9.Coordinates and conducts formal and informal support programs for patients and families, including education programs.
10.Counsels individual patients and families to help them cope with the negative effects of illness and hospitalization, including bereavement.
11.Attends patient care conferences. Participates with multidisciplinary health care team in the development and implementation of specific patient management plans.
12.Advocates for the psychosocial needs of pediatric patients throughout the medical center.
13.Serves as liaison between hospital and participating schools/programs.
14.Provides orientation and ongoing Coordinates special events and programs with outside agencies as well as Community Affairs, Philanthropy and other medical center departments.
15.Identifies environmental safety hazards for children and develops corresponding preventive/protective measures. Participates in Child Life QI activities and completes departmental reports as assigned.
16.Selects, purchases, and maintains an inventory of therapeutic, educational and recreational books, toys, games, videos, electronic equipment, and other supplies as indicated. Keeps expenses within limits established by annual operating budget.
17.Accepts responsibility for development and professional practice. Participates in activities which further develop professional growth such as in-service attendance, professional organization membership, and continuing education programs.
18.Maintains professional certification
19.Other relevant duties as required.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RUSH Care Management
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Social Worker Care Manager LSW 1 works with the Social Work Care Manager 2, Social Work Care Manager 3, Care Management Social Work Director, RN Care Managers, physician practices, persons/families, as well as inpatient and outpatient teams to facilitate effective care management, coordination of services at the appropriate level of care, and implement sustainable transition plans. The SW CM 1 contribute to the team's effectiveness by coordinating person centric transitional care plans, resolving barriers, and addressing in-depth psychosocial needs. They manage a complex caseload, actively support performance improvement initiatives, and function to provide effective communication between persons, physician practices, the hospital, and the community. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Master's Degree in Social Work from an accredited university.
•Current license in Illinois as a Social Worker, LSW OR proof of a pending license obtained within 90 days of hire required. Employee will be subject to demotion or termination if licensure is not obtained within the given timeframe.
•Ability to perform all job components and serve as a team resource for clinically complex cases within their professional (social work) expertise.
•Experience as a health care provider for the neonate, pediatric, adolescent, adult and /or geriatric patient, and knowledge in care management, discharge planning, social service, are usually.
•Experience related to psychosocial issues, crisis management, conflict resolution, and person centered planning and care transitions.
•Skilled educator and communicator.
•Excellent interpersonal and team building skills, and ability to collaborate effectively with physicians, nurses, and other staff.
•Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve, and analyze data.
•Strong working knowledge of computer databases, electronic medical record systems, and info technology.
•Willingness to maintain flexible work hours, assume other duties as assigned.
•Maintains professional growth and meets licensure/CEU requirements by attendance at various internal/external meetings, seminars, workshops.
•Willingness to present information to peers, team, etc.
Preferred Job Qualifications:
•LCSW or commitment to obtain.
Physical Demands:
•Ability to travel throughout the Medical Center.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Has a specialized knowledge, education and experience in the fields of human behavior, psychology and problem solving. They will be responsible for managing complex patient caseloads.
2.Provide comprehensive psychosocial assessments on their patients.
3.Educate patients on the levels of heath care; entitlements; and community resources.
4.Helping patients and families adjust to hospital admission; possible role changes; exploring emotional/social responses to illness and treatment.
5.Promoting communication and collaboration among health care team members.
6.Educating hospital staff on patient psychosocial issues.
7.Coordinating patient discharge and continuity of care planning and throughput.
8.Ensuring communication and understanding about post-hospital care among patient, family and health care team members.
9.Advocating for patient and family needs and facilitating referrals for continuity of care.
10.Documents all activities in a comprehensive, appropriate manner.
11.Referral to legal services.
12.Facilitating support groups if appropriate.
13.Provides leadership, support and clinical expertise within Care Management teams to achieve outcomes.
14.Functions as a role model within the team. Demonstrates ownership of the person centered plan, complex psychosocial issues and anticipated outcomes. Provides proactive planning, coordinated transition plans, and implements readmission avoidance strategies. Serves as a resource to physicians, nurses, peers and CM staff in managing complex cases and resolving issues.
15.Provides leadership and facilitates communication within the inpatient and cross continuum teams to assure effective sustainable care transitions from hospital to home, within community care settings, and/or to supplement care for high risk patients.
16.Supports team education and training functions related to complex psychosocial issues and transitions in care coordination. Conducts education for staff including care managers, liaisons, nurses, physicians and allied health professionals, as requested.
17.Implements effective communication between inpatient units, care management team, physicians, nurses, pharmacy, persons/families, Health & Aging, and external providers.
18.Coordinates interdisciplinary conferences, serves on committees and leads work groups to address psychosocial/care coordination issues. Effectively responds to Abuse & Neglect calls.
19.Models and maintains a quality based proactive person centered approach to achieve department and institutional goals and process improvements.
20.Models a person centered approach to support to the treatment team, person/family directed plans and engagement. Supports customer satisfaction among persons, families, physicians, external case managers, payers, vendors, and inpatient staff.
21.Participates in research to evaluate project initiatives.
22.Applies evidenced based practice.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Enterprise IT Strategy & Plang
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $50.68 - $75.51 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position is responsible for facilitating successful project delivery including the planning, scheduling, execution, and closing of all assigned projects within established budget and schedule. Utilizing Project Management (PM) methodologies, while managing all project team members (organizational resources and engaged third party vendors/consultants) to deliver solutions according to project scope and goals. Supporting the execution and coordinating the projects of multiple team members and leaders. Overseeing relevant project documents and deliverables and report on progress throughout the project life cycle as well as acquire a deep understanding of Rush’s internal administrative systems and existing capabilities, in order to support the operations team in the efforts to drive operational efficiencies and provide solutions to a variety of business challenges. Providing guidance, coaching and support for less experienced colleagues. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor’s degree in business administration, projection management, health care or related discipline.
•At least six years of project management experience required.
•PMP or Lean Six Sigma Certification required within one year of hire.
•Strong organizational, analytical and communication skills.
•Through knowledge of formal project management methodologies and proven skill in effective execution required.
•Proficient and functional knowledge of MS Office (including Work, Excel, PowerPoint, Visio, Access, Outlook) and Project Management software.
•Thorough knowledge of formal project management methodologies and proven skill in effective execution.
•Strong time management and prioritization skills.
•Ability to execute project management leveraging Lean process improvement methodology required.
•Ability to work effectively with individuals at all levels in the organization.
•Demonstrates strong knowledge and competency regarding lean tools, methods and mindset.
•Hours outside normal business hours may be occasionally required to meet project deadlines.
Preferred Job Qualifications:
•Professional in Project Management (PMP) or Lean Six Sigma certification.
•Ability to execute project management leveraging Lean process improvement methodology.
Responsibilities:
Job Responsibilities:
•Effectively manages multiple projects simultaneously leveraging required and available resources as needed.
•Directs and manages project development and progress from beginning to end.
•Guides teams as they work with project sponsors and business stakeholders to define project scope, objectives, tasks, milestones, budgets, and measures of success.
•Establishes project governance with key leaders and stakeholders and facilitate governance activities to ensure leadership effectively clears roadblocks and promotes the success of the project.
•Acts as liaison between IT stakeholders to strengthen understanding of business-aligned goals.
•Drafts and submits budget proposals and recommend subsequent budget changes.
•Plans, estimates, and control project costs, including resource planning, to ensure project is delivered on time and within budget.
•Builds, develops, and grows any business relationships vital to the success of the project.
•Estimates and identifies the resources and participants needed to achieve project goals.
•Negotiates with contractors and internal department managers for the acquisition of required personnel.
•Develops scaled project plans and associated communications documents using standard tools.
•Identifies and manages project resource needs and goals - strategies, staffing, scheduling, issue resolution, contingency plans, communication plans, and change control.
•Facilitate or participates in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders.
•Coaches, mentors, and motivates project team members and contractors, influencing them to take positive action and accountability for their assigned work.
•Provides project management coaching and mentoring to others in the organization.
•Determines the frequency and content of status reports from the project team, analyzes results and troubleshoots problem areas.
•Tracks and reports status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans.
•Collaborates and coordinates efforts with those of the organizational performance improvement infrastructure.
•Identifies and manages project dependencies and critical path.
•Identifies and resolves issues/conflicts and/or escalates where appropriate for resolution.
•Proactively manages potential scope and schedule changes. Where required, escalates based upon standards established within communication plan.
•Guides team in the maintenance of project management guidelines, training programs, policies, and procedures.
•Conducts project lessons learned sessions and creates a recommendations report in order to develop best practices and tools for project execution and management.
•Performs other related duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Rush Access Center - Office
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (8:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 6:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Neurological Sciences-Res Adm
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 4 Hr (8:00:00 AM - 12:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.00 - 25.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Research Intern is a temporary position designed for undergraduate and graduate students seeking experience in, and exposure to, clinical, laboratory, community, epidemiological, and/or data-driven research at Rush University Medical Center. Working under the supervision of a Principal Investigator (PI) and their research team, Research Interns will actively contribute to research activities and research-related tasks in accordance with institutional policies and regulatory guidelines. Research Interns will develop research skills and knowledge while ensuring compliance with ethical and procedural standards. In some cases, Research Interns may work under multiple PIs and/or multiple departments. Principal Investigators will assign the Research Intern to research-related activities and trainings, provide active performance feedback, and ensure compliance with federal and institutional standards. The individual in this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
•Must be at least 18 years old.
•Must be currently enrolled in an undergraduate or graduate academic program at an accredited institution.
•Ability to apply analytical, organizational, and communication skills.
•Ability to work independently and collaboratively in a research setting.
•Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Suite.
•Ability to communicate effectively at all levels, relative to project needs.
Preferred Job Qualifications:
•Interest in learning about research, data analysis, or scientific communication.
•Exposure to or willingness to learn statistical analysis tools (e.g., SPSS, R, Python, MATLAB).
•Awareness of or openness to learning about research ethics, human subjects protections, and regulatory considerations (e.g., IRB processes, HIPAA regulations).
Work Conditions & Commitments:
•Work hours will vary depending on project and/or department needs.
•Paid hourly in accordance with state laws.
•Internship duration will vary depending upon the project needs and student’s availability.
•Work may be on-site, hybrid, or remote, depending on project requirements.
Restrictions & Compliance:
Research Interns:
•May not supervise employees.
•May only access Protected Health Information (PHI) with proper IRB approval and required training for relevant projects.
•Are not permitted to engage in any clinical trials research.
•Cannot act as clinicians in any way, even if they are enrolled in medical school; they cannot perform assessments, act as nurses, or conduct study visits, as they are not licensed clinicians.
•May not consent human subjects independently and without direct oversight of Principal Investigator (PI) or other authorized study personnel as delegated by the PI.
•Are required to complete all onboarding and compliance requirements, including background checks, health screenings, and security training.
Responsibilities:
•Adhere to HIPAA, OSHA, FDA, OHRP, and other regulatory bodies for research integrity, data security, and laboratory safety.
•Perform all job responsibilities in compliance with institutional policies and procedures.
•Execute and/or conduct protocol-related activities or experiments.
•Assist with data collection, entry, and analysis for research projects.
•Conduct literature reviews, scientific writing, and assist with manuscript or report preparation for presentations or publications.
•Participate in research team meetings and contribute to study discussions.
•In compliance with all HIPAA regulations, assist in chart reviews, secondary data analysis, and qualitative research, as required including data cleaning, data visualization, literature reviews, and the synthesis of research findings to support ongoing projects.
•Contribute to laboratory research, including biorepositories management, sample collection, preparation, processing, cataloging, and storage as well as conduct assays.
•Assist in database management, conduct preliminary data gathering and interpretation for fiscal research information (e.g., grants).
•Prepare study-related materials, reports, and documentation for internal and external use.
•Contribute to maintaining accurate research records, including compliance documentation.
•Perform research-related activities for studies overseen by the Institutional Review Board (IRB) in compliance with relevant federal regulations for human subjects' safety and protection.
•Assist in preparing and submitting IRB applications and modifications, including preparing informed consent documents, and maintaining compliance with ethical standards, including participant confidentiality.
•Complete all mandatory RUMC trainings.
•Complete any additional required training before engaging in research activities.
•Perform additional duties as assigned by the PI(s) or research team(s).
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
click to reset your password
Our site uses cookies, including cookies from our partners, to ensure the proper functioning and performance, improve your user experience and analyze traffic. Consult the cookies policy.
You can make your choice below and modify them at any time using 'cookies' at the bottom of the page. Your choices are kept for 6 months.
Our website uses cookies, including cookies from our partners for proper functioning and performance, improve user experience and analyze traffic. Consult the full cookies policy.
You can make your choice below and modify them at any time using 'cookies' in the site footer. Your choices are kept for 6 months.