Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Lung Center Svc Line
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit:
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Shift: Shift 1
Work Schedule: 8 Hr (8:30 AM - 5:00PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).
Pay Range: $41.44 - $60.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
This position is responsible for overseeing the day-to-day operations of multiple teams within Rush’s Employee Service Center (ESC), providing leadership through one supervisors and their respective teams. These teams support high-volume HR transactions across onboarding and core employee data changes throughout the employee lifecycle. This position and the teams that it leads is responsible for delivering reliable, accurate, and efficient people process transaction processing services supporting current Rush employees, former employees, and managers. This position also enables a best-in-class customer experience across the ESC through optimization of ESC operational processes, effective leverage of call center technologies, and ensuring documented knowledge/content is accurate and complete. The holder of this position will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor’s degree or 4 years of experience in Human Resources, Organizational Development, Employee Onboarding or Labor Relations.
•5 years of experience in an HR Employee Service Center, shared services environment, or high-volume HR operations function.
•2+ years of experience managing people, including experience leading through others (e.g., supervisors or team leads) preferred.
•Systems thinker with strong analytical skills and ability to synthesize considerable and complex data.
•Proven organizational, project management and leadership skills
•Ability to design, carry out analysis, and model business processes
•Demonstrate initiative and willingness to take on new work.
•Experience with creating a culture of engagement, collaboration and teamwork.
•Experience creating and implementing new processes and procedures within the department.
•Independently able to analyze complex situations and make recommendations for solutions or alternatives.
•Ability to multi-task and manage competing priorities.
•Clear and concise written and oral communication skills and a professional demeanor.
•Proficient in Microsoft Excel and Word applications.
•Experience with HRIS systems and functionality.
•Experience ensuring employee data accuracy, integrity, and compliance, including participation in audits and adherence to data governance standards.
Preferred Job Qualifications:
•Lean or Green Belt Six Sigma certification.
•SHRM Senior Certified Professional (SHRM-SCP) or HRCI Senior Professional in HR (SPHR) credential.
•Working knowledge of employee data compliance, in addition to Federal, State, and local employment laws, regulations, and requirements.
•Experience with Workday Human Capital Management (HCM)
•Experience with call center technologies and case management platforms (e.g., ServiceNow HR Service Delivery, Genesys Cloud)
Responsibilities:
Responsibilities
•Collaborates with the ESC Operations Leadership Team to continuously improve the ESC people, processes, technologies, and knowledge/content across onboarding and core HR transaction services.
•Provides leadership and oversight for multiple ESC functional teams through one supervisors, including the Transaction Processing Team and Onboarding Team within the ESC, including but not limited to acquiring and on-boarding talent, establishing work schedules, developing team members, establishing setting goals, and assessing performance.
•Utilizes metrics, customer feedback, and quality control processes (e.g. root cause analyses, knowledge gap analyses, training needs analyses, critical incident reviews, etc.) to ensure delivery of reliable, accurate and efficient HR service delivery across all transaction areas within established service level agreements.
•Designs new processes, maps out existing processes, and contributes toward solving complex, cross-functional process challenges that the ESC and broader HR organization may encounter.
•Leads efforts to continuously and cost effectively improve and expand ESC’s services while enhancing quality, efficiency, and overall service delivery effectiveness.
•Establishes and maintains governance for knowledge management processes, ensuring documentation is regularly reviewed to keep current, accurate, and complete across all service areas.
•Collaborates with Information Services to proactively understand the capabilities of and leverage technology to enhance efficiency, automation, and service delivery within the ESC.
•Provides leadership oversight and subject matter support during internal and external employee data audits.
•Stays abreast of current shared services best practices, benchmarks and metrics required for a forward thinking service delivery model that encourages self-service adoption across the enterprise.
•Maintains up-to-date knowledge of and ensures compliance with all Federal, State and local employment laws, regulations and requirements.
•Ensures all ESC team members adhere to all Organizational and Service Center policies and procedures related to the handling of personal and confidential information.
•Perform other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Work Schedule: 8 Hr (8:30AM - 5:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).
Pay Range: $34.89 - $50.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
Job Summary:
This position oversees the day-to-day management of Employee Lifecycle Team, including Benefits Specialists and the Employee Accommodation and Return-to-Work Coordinator, in Rush’s Employee Service Center (ESC). This position and the team that it leads is responsible for ensuring reliable, accurate, and efficient execution of benefits, employee accommodations, return-to-work programs and employee lifecycle transactions supporting current Rush employees/managers and former Rush employees. The Supervisor provides operational oversight, coaching, and guidance to team members, supporting high-quality service delivery and adherence to established ESC processes and standards. This position enables a best-in-class customer experience through operational oversight of the ESC knowledge management processes and database. The holder of this position will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor’s degree or 4 years of experience in Human Resources, Organizational Development, Benefits Administration, Employee Lifecycle, ADA/Leave Management, or Business.
•Prior work experience as a senior HR professional or in a people leadership role in an HR shared services organization.
•Strong human resources functional and professional knowledge, including employee lifecycle processes, benefits, employee accommodations, return-to-work programs, and employee data management.
•Systems thinker with strong analytical skills.
•Proven organizational, project management and people leadership skills.
•Ability to design, carry out analysis, and model business processes.
•Demonstrated history of initiative taking and willingness to take on new work.
•Learning agility and comfort working under conditions of ambiguity.
•Proactive and highly motivated with a professional attitude and ambition.
•Experience with creating a culture of engagement, collaboration and teamwork.
•Ability to multi-task and manage competing priorities.
•Clear and concise written and oral communication skills and a professional demeanor.
•Proficient in Microsoft Excel and Word applications.
•Experience with HRIS systems and functionality.
Preferred Job Qualifications:
•2+ years of experience managing people, preferably in employee lifecycle, benefits, accommodations, or return-to-work operations.
•Hands-on experience using Workday Human Capital Management (HCM) highly desirable.
•Hands-on experience with HR case management platforms such as ServiceNow.
•HR profession certification (e.g., SHRM CP/SCP, HRCI PHR/SPHR)
•Prior process design experience or certifications (e.g., Six Sigma)
•Prior experience leading projects of low to moderate complexity
•Experience working in a high-volume HR operations or employee service center environment.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Collaborates with the ESC Operations Leadership Team to implement and continuously improve benefits, accommodation, return-to-work, and employee lifecycle transaction processes, technologies, and knowledge/content.
•Supervises the Employee Lifecycle Team, including Benefits Specialists and the Employee Accommodation and Return-to-Work Coordinator, including but not limited to acquiring and on-boarding talent, establishing work schedules, developing team members, setting goals, and assessing performance.
•Provides effective coaching to team members in the areas of customer service, communication and employee lifecycle best practices, ADA accommodations, and return-to-work programs, resulting in excellent customer service and staff performance
•As a working supervisor, also expected to assist with benefits transactions and employee accommodation/return-to-work processes during periods of high request volume and/or to cover for staff members who are on PTO or otherwise unavailable, as needed.
•Supports efforts to improve and expand benefits, accommodation, and return-to-work services, enhancing quality, efficiency, and consistency across the ESC.
•Contributes to the design and oversees execution of operational processes to ensure ESC knowledgebase and portal content related to benefits, accommodations, and return-to-work is current, accurate, and complete.
•Utilizes metrics, customer feedback, and quality control processes (e.g., root cause analyses, knowledge gap analyses, training needs analyses, critical incident reviews) to ensure reliable, accurate, and efficient execution of employee lifecycle transactions.
•Builds and maintains cooperative working relationships across interdepartmental boundaries while resolving customer and vendor issues, creating and updating procedures and processes resulting in complete documentation for customer issue and request resolution.
•Liaises with Information Services to proactively understand the capabilities of and leverage technology to enhance efficiency, automation, and service delivery within the ESC.
•Provides expertise and support during internal and external employee data audits.
•Stays abreast of current shared services best practices, benchmarks and metrics required for a forward-thinking service delivery model that encourages self-service adoption across the enterprise.
•Maintains up to date knowledge of and ensures compliance with all Federal, State and local employment laws, regulations and requirements, including ADA and applicable leave laws.
•Adheres to and ensures each direct report adheres to all Organizational and Service Center policies and procedures related to the handling of personal and confidential information.
•Perform other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Work Schedule: 8 Hr (8:30 AM - 5:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
The EARC serves as the subject matter expert for Rush’s ADA and return to work programs. Leads and coordinates employee accommodation requests, the interactive process and return-to-work efforts while considering applicable leave laws and policies. This position recommends solutions to support requests for accommodations, tracks and follows all assigned cases to closure while delivering high-quality HR services.
Other information:
Required Job Qualifications
Bachelor’s degree from an accredited college or university required.
Minimum 2 years of experience in accommodation management, disability management, and/or worker’s compensation is required. Medical disability or vocational rehabilitation experience preferred.
Experience in a healthcare setting.
Experience reconciling discrepancies across documentation and driving resolutions of differences.
Ability to provide clear and concise instructions to employees and key stakeholders.
Preferred Job Qualifications
Certified Rehabilitation Counselor Certification (CRC) or Bachelors Nursing with Certified Occupational health Certification (COHN) preferred.
Experience with Workday Human Capital Management (HCM)
Hands-on experience with HR case management platforms such as ServiceNow.
Responsibilities:
Essential Functions and Responsibilities
•Responsible for developing ADA and return-to-work policies and processes for the Rush System, including intake, claim management, adjudication, and resolution.
•Educates Rush leaders on the ADA and return-to-work processes to centralize claim management ownership and evolve existing decentralized culture.
•Perform the intake interview for requests of all accommodations, including The Pregnant Workers Fairness Act and the Pump Act.
•Analyze requests for accommodations taking into consideration the needs of the business and the needs of the employee.
•Serve as the lead consultant in the interactive process between the employee, the employee’s leader and other critical stakeholders.
•Apply successful strategies and best practices to determine appropriate accommodations that will enable employees with disabilities to be productive in their jobs.
•Maintaining accurate detailed documentation of initial accommodation requests, interactive process, accommodation timeframes and other necessary information related to one’s accommodation and/or request for an accommodation.
•Creates analyzes and evaluated statistical data, developing monthly and annual metrics related to accommodation requests.
•Reviews accommodations as written and explores reasonable alternative accommodations.
•Maintains regular contact with the employees, supervisors, health care providers, and other key stakeholders regarding progress and status of accommodations; assists in the resolution of any challenges related to the accommodations.
•Acts as a subject matter expert and resource to supervisors, colleagues, or physicians regarding accommodation/work restriction issues and processes. Provides advice and counsel as appropriate and acts as a liaison between all parties when necessary.
•Ascertains the specific physical tolerances and vocational skills needed for particular employment positions; makes decisions or assists case management staff in making decisions regarding a client's competence in performing a particular position.
•Contacts stakeholders to obtain specific information regarding an area of employment, i.e., training or education needed, physical demands, wages and benefits, and availability.
•Delivers comprehensive accommodation process training to HR, EHS managers and Rush leaders.
•Partners with the labor relations team when assisting employees who are part of a collective bargaining agreement.
•May become responsible for managing long-term leave accommodations for the system under HR.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Work Schedule: 8 Hr (8:30 AM - 5:00PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).
Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
Assists the Director, Employee Service Center in development and execution of the quality and training program for the Employee Service Center (ESC). Monitors and analyzes all aspects of ESC operations that impact quality and customer service. In collaboration with Centers of Expertise leaders, develops and implements efficient and effective quality improvement solutions and processes, a training program, provides coaching, recommendations, guidelines, and criteria to the Service Center teams to ensure established standards are consistently met and customers receive accurate, timely and courteous service. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Must possess a comprehensive knowledge of Human Resources, benefits administration, contact/service center operations, quality control and process/performance improvement, as normally obtained through a bachelor’s degree in human resources, Business Administration or a related field.
•Must possess a comprehensive knowledge of HR processes with an understanding of the downstream impact of transactions to benefits, pay, and other areas. Must be able to identify when information appears out of alignment or incorrect.
•Four (4) years of experience in a fast-paced customer-focused shared services environment with the focus on HR business process design, quality control, performance improvement and training. An equivalent combination of education and experience will be considered.
•Strong analytical, problem solving and integrated reasoning skills are required. Experience reporting on and analyzing data utilizing relevant software programs (e.g., Microsoft Excel and Tableau).
•Proficient knowledge of one or more HRIS.
•Ability to multi-task and manage competing priorities.
•Demonstrated decision making skills.
•Excellent communication skills, including strong listening comprehension, verbal, and written skills.
•Must have excellent human relations, interpersonal and conflict resolution skills.
•Proficiency with Microsoft Office Suite, including advanced features in Microsoft Excel.
•Ability to work independently with minimal supervision while organizing and prioritizing workload.
•Ability to handle multiple tasks, meet established deadlines and, with composure, work in a face paced team environment.
•Must have demonstrated an ability to function well under stress, correspond with others clearly, and be self-motivated and capable of managing multiple tasks.
Preferred Job Qualifications:
•Some knowledge and experience in formal process and performance improvement methodologies (i.e. Lean, Six Sigma, etc.).
•A PHR or SHRM-CP certification.
•Familiarity with Lawson/Infor HCM.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
•Assists the Director, ESC in development, implementation and management of a quality review program that monitors and evaluates the quality of inbound and/or outbound communications through all channels for accuracy and adherence to quality and customer service standards.
•Identifies and documents quality issues and performance measures for management review.
•Reports quality performance to leadership on a recurring basis.
•Utilizes outcomes of the quality reports to ensure ongoing process improvement.
•Identifies department's training and development needs in partnership with the ESC Leaders to develop training plans and to identify future learning goals and objectives.
•Leads continuous improvement projects and initiatives across the ESC.
•Conducts quality audits within ESC, provides coaching, recommendations, guidelines, and develops short- and long-term solutions to ensure ESC meets SLAs and deliver accurate, timely and courteous customer service.
•Maintains a working knowledge of applicable Federal, State and local laws/regulations, the Rush Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
•Assists in recruiting, interviewing, onboarding, training, coaching and mentoring ESC agents.
•Builds and maintains productive working relationships across interdepartmental boundaries.
•Works with and protects sensitive HR data in alignment with established service center processes and standards.
•Promotes a healthy work environment by role modeling positive team dynamics and actively participating in team events.
•Performs any other related duties as required or assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Chaplaincy Services
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:15:00 AM - 4:45:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The ACPE Certified Educator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Provides direct CPE supervision at all levels and maintains relationships with seminaries, community clergy, professional organization/s and other relevant bodies. Supports department in the provision of timely high quality interfaith spiritual care to patients, families, friends and staff. Provides in-services and student instruction, participates in research, maintains collegial relationships with other faculty/staff, and contributes to the larger community.
Other information:
ACPE Certified Educator or ACPE Phase II Certified Educator
Board Certification or board certified eligible for such in APC, NAJC or NACC
Endorsement by faith community
Graduate of Accredited aCollege/University
Graduate of Accredited theological school/seminary
Previous experience in a hospital environment preferred.
3-5 years of supervisory experience (Preferred)
Responsibilities:
1. Provide ACPE approved supervision as negotiated with CPE faculty.
2. Educate students on routine spiritual assessment, intervention and care for neonate, infant, child, adolescent, adult or geriatric patients as needed or assigned according to all policies and standards set forth by department guidelines.
3. Provides 24 hours on-call as needed and/or 24 hour resource backup for CPE students.
4. CPE Screening process: Reads applications and participates in selection interviews for incoming residents and interns.
5. Participates in the life of the department by attending faculty and department meetings, student graduations and other events.
6. Evaluations: Writes evaluations and maintains records for ACPE students according to current ACPE standards.
7. CES Supervision: Supervises Clinical Pastoral Education for Certified Educator Students.
8. Supervision of Levels I and II: Supervises Level I and Level II.
9. Accreditation reviews: Participates in preparing for five and ten year accreditation reviews.
10. Provides supportive care to staff as requested, and serves as resource to staff regarding religious and spiritual issues and perspectives in relation to clinical issues and decisions.
11. Consults with hospital staff members in relationship to patient care and students.
12. Serve as lecturer or course director in University courses.
13. Attend morning report.
14. Other tasks as assigned and as interest dictates.
15. Be involved in ongoing evaluation of CPE curriculum and program.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Int Med Gastroentero
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Microbial Pathogens & Immunity
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 4 Hr (9:00:00 AM - 12:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.19 - $28.52 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Job Summary:
A Lab Research Technician is a technical specialist who supports laboratory operations through hands-on execution of established procedures, equipment operation, specimen handling, and compliance with safety and quality standards. The role emphasizes technical accuracy, consistency, and operational reliability, with limited responsibility for research interpretation or study design.
The Lab Research Technician 2 performs specialized laboratory procedures under limited supervision to support research studies and laboratory operations. This role prepares equipment, collects and processes samples, performs analytical techniques, and contributes to data analysis and presentation. The Lab Research Technician 2 ensures quality standards, safety compliance, and efficient workflows, while assisting in protocol adaptation and training junior staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
Education: Associate’s degree in a biological or chemical science or Equivalent combination of education and relevant laboratory experience
Knowledge, Skills, & Abilities:
•Knowledge of specimen handling, labeling, storage, and sample tracking
•Familiarity with laboratory equipment, routine maintenance, and calibration
•Understanding of scientific protocols and laboratory methodology
•Skill in identifying equipment issues and escalating technical problems
•Ability to perform data calculations, statistical analysis, and validation
•Knowledge of biosafety, chemical hygiene, and radiation safety standards
•Attention to detail in documentation and data organization
•Ability to interpret results and recognize data trends or deviations
•Effective oral and written communication in technical settings
•Skill in training or mentoring peers on laboratory procedures
•Commitment to compliance, accuracy, and professional conduct
Preferred Job Qualifications:
Education: Bachelor’s degree in a biological or chemical science with applied laboratory coursework
Physical Demands:
•Requires use of fine motor skills for laboratory tasks such as pipetting, specimen handling, equipment operation, labeling, and data entry
•Requires visual acuity and manual dexterity to accurately operate laboratory instruments, read measurements, and document information
•Frequently stands or walks while performing laboratory procedures and moving between workstations
•Occasionally lifts, carries, or moves laboratory supplies or equipment weighing up to 25 lbs
•Must safely work in laboratory environments involving chemicals, biological specimens, temperature-controlled equipment, or mechanical devices while following established safety protocols and wearing required personal protective equipment
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Under limited supervision, collect, label, log, and store biological samples in accordance with study protocols; monitor sample integrity and coordinate sample tracking.
•Prepare basic and specialized laboratory equipment for use following established protocols. Perform routine maintenance, cleaning, calibration checks, and restocking of supplies. Maintain inventory of equipment reagents/consumables. Alert senior staff to equipment malfunctions or maintenance needs.
•Conduct basic and complex laboratory techniques and procedures following established protocols. Prepare reagents and solutions. Modify or adapt protocols to meet experimental needs, with senior staff input.
•Operate and troubleshoot basic and advanced laboratory equipment. Monitor equipment during procedures and record observations/results. Escalate unresolved performance issues. Train staff on equipment.
•Record, organize, and analyze collected data in laboratory notebook or digital equivalent. Perform complex calculations and use basic statistical/computational tools for data analysis. Perform data validation.
•Follow and ensure compliance with institutional policies biosafety, chemical safety, and radiation safety. Wear appropriate PPE. Follow institutional waste disposal procedures. Report spills, exposures, and injuries promptly. Conduct laboratory safety self-inspections. Maintain chemical inventory using 3E Online platform.
•Maintain organized laboratory notebook or digital equivalent. Prepare data summaries, figures, and present observations/results with peers, scientists, and senior staff. Assist in preparing materials for reports, presentations, or publications.
•Conduct preliminary analyses and interpret data/results. Recognize data patterns and deviations. Communicate findings to peers, scientists, and senior staff. Assist in troubleshooting errors.
•Complete required trainings and training renewals. Train/mentor incoming laboratory staff, students, interns, etc. on laboratory techniques, equipment, protocols, and workflows.
•Perform other related duties as assigned to support daily research operations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Dermatology PBC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Dermatology-Res Fac
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 4 Hr (8:00:00 AM - 5:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range:$16.60 - $29.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Department of Dermatology at Rush University Medical Center has made significant progress in research initiatives with talented faculty that have a diverse range of
research interests from clinical to translational projects. To continue the academic mission of the Department, we plan to create a one-year fellowship for students interested
in the field of dermatology to develop a foundation for future research success.
Other information:
Required Job Qualifications:
•Bachelor’s degree required with plans to pursue a career in medicine or enrollment in medical school.
Job
Responsibilities:
•Works with faculty on one major research project and minor projects during the year.
•With direction from faculty, oversees the project from development to publication.
•Performs the literature search, creation of the hypothesis, data extraction and analysis, statistical modeling and interpretation, and manuscript preparation.
•Assist with IRB and/or IACUC submissions
•May assist with recruitment, screening, and scheduling of potential study participants.
•Meets with faculty mentor at least once a week to track project progress and assist in data analysis and interpretation
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Social Work & Community Health
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Care Coordinators a key member of Rush University System for Health (RUSH). This position provides follow-up (both in-person and telephonic) interventions/consultations for both individuals and caregivers/families around health, aging and social determinants of health that affect communities surrounding Rush. In addition, the position develops relationships throughout RUSH and with community partner organizations to connect patients to appropriate resources. This person must exemplify the Rush mission, vision and ICARE values and act in accordance with Rush policies and procedures, including complying with all Rush University Medical Center Customer Service Standards.
Other information:
Required Job Qualifications:
• Bachelor’s Degree in Social Work
• Understanding of older adults, family caregiving, chronic/debilitating disease/disabilities, and social determinants of health (SDoH) issues.
• Strong assessment and care management skills.
• Demonstrates initiative and strong interpersonal, teamwork and communication skills.
• Computer literate.
• Qualities we are seeking include: Cultural humility, ability to build trustful relationships with clients, nonjudgmental and empathetic listening skills; ability to show compassion and respect;
• Ability to provide encouragement and constructive guidance to peers;
• Independent worker who can maintain positive attitude and results under pressure.
• Shows acceptance of each person and their life journey.
• Demonstrates passion and commitment. Understands strengths and challenges of their community and which strategies will work best.
Preferred Job Qualifications:
• Bilingual Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
• Assess psychosocial needs by phone, in-person and/or in community-based settings to provide necessary support to individuals within Rush and in neighboring communities.
• Communicate with client/patient and family to offer information and assistance, available resources and care coordination.
• Assists patients/caregivers, and community members navigate the system by removing potential barriers to support and care.
• Promote development of Rush programming which places support and educational activities alongside outstanding care management services to maximize impact, external recognition and growth in coordination with other departments.
• Actively plan for and participate in supervision spaces.
• Learn/understand context of current healthcare policies as it relates to Rush as an academic medical center and the communities surrounding the hospital.
• Increase participation in Rush wellness programs such as Rush Generations and other supports that increase access to health education and wellbeing.
• Promote Rush University Medical Center clinical services by referring clients to relevant Rush service lines.
• Connect and liaise with other departments to develop mutually beneficial alliances.
• Actively seek out internal and external opportunities for growth to move toward obtaining social work licensure.ed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (8:00:00 AM - 6:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign-On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Lung Center Svc Line
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit:
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Shift: Shift 1
Work Schedule: 8 Hr (8:30 AM - 5:00PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).
Pay Range: $41.44 - $60.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
This position is responsible for overseeing the day-to-day operations of multiple teams within Rush’s Employee Service Center (ESC), providing leadership through one supervisors and their respective teams. These teams support high-volume HR transactions across onboarding and core employee data changes throughout the employee lifecycle. This position and the teams that it leads is responsible for delivering reliable, accurate, and efficient people process transaction processing services supporting current Rush employees, former employees, and managers. This position also enables a best-in-class customer experience across the ESC through optimization of ESC operational processes, effective leverage of call center technologies, and ensuring documented knowledge/content is accurate and complete. The holder of this position will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor’s degree or 4 years of experience in Human Resources, Organizational Development, Employee Onboarding or Labor Relations.
•5 years of experience in an HR Employee Service Center, shared services environment, or high-volume HR operations function.
•2+ years of experience managing people, including experience leading through others (e.g., supervisors or team leads) preferred.
•Systems thinker with strong analytical skills and ability to synthesize considerable and complex data.
•Proven organizational, project management and leadership skills
•Ability to design, carry out analysis, and model business processes
•Demonstrate initiative and willingness to take on new work.
•Experience with creating a culture of engagement, collaboration and teamwork.
•Experience creating and implementing new processes and procedures within the department.
•Independently able to analyze complex situations and make recommendations for solutions or alternatives.
•Ability to multi-task and manage competing priorities.
•Clear and concise written and oral communication skills and a professional demeanor.
•Proficient in Microsoft Excel and Word applications.
•Experience with HRIS systems and functionality.
•Experience ensuring employee data accuracy, integrity, and compliance, including participation in audits and adherence to data governance standards.
Preferred Job Qualifications:
•Lean or Green Belt Six Sigma certification.
•SHRM Senior Certified Professional (SHRM-SCP) or HRCI Senior Professional in HR (SPHR) credential.
•Working knowledge of employee data compliance, in addition to Federal, State, and local employment laws, regulations, and requirements.
•Experience with Workday Human Capital Management (HCM)
•Experience with call center technologies and case management platforms (e.g., ServiceNow HR Service Delivery, Genesys Cloud)
Responsibilities:
Responsibilities
•Collaborates with the ESC Operations Leadership Team to continuously improve the ESC people, processes, technologies, and knowledge/content across onboarding and core HR transaction services.
•Provides leadership and oversight for multiple ESC functional teams through one supervisors, including the Transaction Processing Team and Onboarding Team within the ESC, including but not limited to acquiring and on-boarding talent, establishing work schedules, developing team members, establishing setting goals, and assessing performance.
•Utilizes metrics, customer feedback, and quality control processes (e.g. root cause analyses, knowledge gap analyses, training needs analyses, critical incident reviews, etc.) to ensure delivery of reliable, accurate and efficient HR service delivery across all transaction areas within established service level agreements.
•Designs new processes, maps out existing processes, and contributes toward solving complex, cross-functional process challenges that the ESC and broader HR organization may encounter.
•Leads efforts to continuously and cost effectively improve and expand ESC’s services while enhancing quality, efficiency, and overall service delivery effectiveness.
•Establishes and maintains governance for knowledge management processes, ensuring documentation is regularly reviewed to keep current, accurate, and complete across all service areas.
•Collaborates with Information Services to proactively understand the capabilities of and leverage technology to enhance efficiency, automation, and service delivery within the ESC.
•Provides leadership oversight and subject matter support during internal and external employee data audits.
•Stays abreast of current shared services best practices, benchmarks and metrics required for a forward thinking service delivery model that encourages self-service adoption across the enterprise.
•Maintains up-to-date knowledge of and ensures compliance with all Federal, State and local employment laws, regulations and requirements.
•Ensures all ESC team members adhere to all Organizational and Service Center policies and procedures related to the handling of personal and confidential information.
•Perform other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Work Schedule: 8 Hr (8:30AM - 5:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).
Pay Range: $34.89 - $50.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
Job Summary:
This position oversees the day-to-day management of Employee Lifecycle Team, including Benefits Specialists and the Employee Accommodation and Return-to-Work Coordinator, in Rush’s Employee Service Center (ESC). This position and the team that it leads is responsible for ensuring reliable, accurate, and efficient execution of benefits, employee accommodations, return-to-work programs and employee lifecycle transactions supporting current Rush employees/managers and former Rush employees. The Supervisor provides operational oversight, coaching, and guidance to team members, supporting high-quality service delivery and adherence to established ESC processes and standards. This position enables a best-in-class customer experience through operational oversight of the ESC knowledge management processes and database. The holder of this position will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor’s degree or 4 years of experience in Human Resources, Organizational Development, Benefits Administration, Employee Lifecycle, ADA/Leave Management, or Business.
•Prior work experience as a senior HR professional or in a people leadership role in an HR shared services organization.
•Strong human resources functional and professional knowledge, including employee lifecycle processes, benefits, employee accommodations, return-to-work programs, and employee data management.
•Systems thinker with strong analytical skills.
•Proven organizational, project management and people leadership skills.
•Ability to design, carry out analysis, and model business processes.
•Demonstrated history of initiative taking and willingness to take on new work.
•Learning agility and comfort working under conditions of ambiguity.
•Proactive and highly motivated with a professional attitude and ambition.
•Experience with creating a culture of engagement, collaboration and teamwork.
•Ability to multi-task and manage competing priorities.
•Clear and concise written and oral communication skills and a professional demeanor.
•Proficient in Microsoft Excel and Word applications.
•Experience with HRIS systems and functionality.
Preferred Job Qualifications:
•2+ years of experience managing people, preferably in employee lifecycle, benefits, accommodations, or return-to-work operations.
•Hands-on experience using Workday Human Capital Management (HCM) highly desirable.
•Hands-on experience with HR case management platforms such as ServiceNow.
•HR profession certification (e.g., SHRM CP/SCP, HRCI PHR/SPHR)
•Prior process design experience or certifications (e.g., Six Sigma)
•Prior experience leading projects of low to moderate complexity
•Experience working in a high-volume HR operations or employee service center environment.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Collaborates with the ESC Operations Leadership Team to implement and continuously improve benefits, accommodation, return-to-work, and employee lifecycle transaction processes, technologies, and knowledge/content.
•Supervises the Employee Lifecycle Team, including Benefits Specialists and the Employee Accommodation and Return-to-Work Coordinator, including but not limited to acquiring and on-boarding talent, establishing work schedules, developing team members, setting goals, and assessing performance.
•Provides effective coaching to team members in the areas of customer service, communication and employee lifecycle best practices, ADA accommodations, and return-to-work programs, resulting in excellent customer service and staff performance
•As a working supervisor, also expected to assist with benefits transactions and employee accommodation/return-to-work processes during periods of high request volume and/or to cover for staff members who are on PTO or otherwise unavailable, as needed.
•Supports efforts to improve and expand benefits, accommodation, and return-to-work services, enhancing quality, efficiency, and consistency across the ESC.
•Contributes to the design and oversees execution of operational processes to ensure ESC knowledgebase and portal content related to benefits, accommodations, and return-to-work is current, accurate, and complete.
•Utilizes metrics, customer feedback, and quality control processes (e.g., root cause analyses, knowledge gap analyses, training needs analyses, critical incident reviews) to ensure reliable, accurate, and efficient execution of employee lifecycle transactions.
•Builds and maintains cooperative working relationships across interdepartmental boundaries while resolving customer and vendor issues, creating and updating procedures and processes resulting in complete documentation for customer issue and request resolution.
•Liaises with Information Services to proactively understand the capabilities of and leverage technology to enhance efficiency, automation, and service delivery within the ESC.
•Provides expertise and support during internal and external employee data audits.
•Stays abreast of current shared services best practices, benchmarks and metrics required for a forward-thinking service delivery model that encourages self-service adoption across the enterprise.
•Maintains up to date knowledge of and ensures compliance with all Federal, State and local employment laws, regulations and requirements, including ADA and applicable leave laws.
•Adheres to and ensures each direct report adheres to all Organizational and Service Center policies and procedures related to the handling of personal and confidential information.
•Perform other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Work Schedule: 8 Hr (8:30 AM - 5:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
The EARC serves as the subject matter expert for Rush’s ADA and return to work programs. Leads and coordinates employee accommodation requests, the interactive process and return-to-work efforts while considering applicable leave laws and policies. This position recommends solutions to support requests for accommodations, tracks and follows all assigned cases to closure while delivering high-quality HR services.
Other information:
Required Job Qualifications
Bachelor’s degree from an accredited college or university required.
Minimum 2 years of experience in accommodation management, disability management, and/or worker’s compensation is required. Medical disability or vocational rehabilitation experience preferred.
Experience in a healthcare setting.
Experience reconciling discrepancies across documentation and driving resolutions of differences.
Ability to provide clear and concise instructions to employees and key stakeholders.
Preferred Job Qualifications
Certified Rehabilitation Counselor Certification (CRC) or Bachelors Nursing with Certified Occupational health Certification (COHN) preferred.
Experience with Workday Human Capital Management (HCM)
Hands-on experience with HR case management platforms such as ServiceNow.
Responsibilities:
Essential Functions and Responsibilities
•Responsible for developing ADA and return-to-work policies and processes for the Rush System, including intake, claim management, adjudication, and resolution.
•Educates Rush leaders on the ADA and return-to-work processes to centralize claim management ownership and evolve existing decentralized culture.
•Perform the intake interview for requests of all accommodations, including The Pregnant Workers Fairness Act and the Pump Act.
•Analyze requests for accommodations taking into consideration the needs of the business and the needs of the employee.
•Serve as the lead consultant in the interactive process between the employee, the employee’s leader and other critical stakeholders.
•Apply successful strategies and best practices to determine appropriate accommodations that will enable employees with disabilities to be productive in their jobs.
•Maintaining accurate detailed documentation of initial accommodation requests, interactive process, accommodation timeframes and other necessary information related to one’s accommodation and/or request for an accommodation.
•Creates analyzes and evaluated statistical data, developing monthly and annual metrics related to accommodation requests.
•Reviews accommodations as written and explores reasonable alternative accommodations.
•Maintains regular contact with the employees, supervisors, health care providers, and other key stakeholders regarding progress and status of accommodations; assists in the resolution of any challenges related to the accommodations.
•Acts as a subject matter expert and resource to supervisors, colleagues, or physicians regarding accommodation/work restriction issues and processes. Provides advice and counsel as appropriate and acts as a liaison between all parties when necessary.
•Ascertains the specific physical tolerances and vocational skills needed for particular employment positions; makes decisions or assists case management staff in making decisions regarding a client's competence in performing a particular position.
•Contacts stakeholders to obtain specific information regarding an area of employment, i.e., training or education needed, physical demands, wages and benefits, and availability.
•Delivers comprehensive accommodation process training to HR, EHS managers and Rush leaders.
•Partners with the labor relations team when assisting employees who are part of a collective bargaining agreement.
•May become responsible for managing long-term leave accommodations for the system under HR.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Work Schedule: 8 Hr (8:30 AM - 5:00PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).
Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
Assists the Director, Employee Service Center in development and execution of the quality and training program for the Employee Service Center (ESC). Monitors and analyzes all aspects of ESC operations that impact quality and customer service. In collaboration with Centers of Expertise leaders, develops and implements efficient and effective quality improvement solutions and processes, a training program, provides coaching, recommendations, guidelines, and criteria to the Service Center teams to ensure established standards are consistently met and customers receive accurate, timely and courteous service. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Must possess a comprehensive knowledge of Human Resources, benefits administration, contact/service center operations, quality control and process/performance improvement, as normally obtained through a bachelor’s degree in human resources, Business Administration or a related field.
•Must possess a comprehensive knowledge of HR processes with an understanding of the downstream impact of transactions to benefits, pay, and other areas. Must be able to identify when information appears out of alignment or incorrect.
•Four (4) years of experience in a fast-paced customer-focused shared services environment with the focus on HR business process design, quality control, performance improvement and training. An equivalent combination of education and experience will be considered.
•Strong analytical, problem solving and integrated reasoning skills are required. Experience reporting on and analyzing data utilizing relevant software programs (e.g., Microsoft Excel and Tableau).
•Proficient knowledge of one or more HRIS.
•Ability to multi-task and manage competing priorities.
•Demonstrated decision making skills.
•Excellent communication skills, including strong listening comprehension, verbal, and written skills.
•Must have excellent human relations, interpersonal and conflict resolution skills.
•Proficiency with Microsoft Office Suite, including advanced features in Microsoft Excel.
•Ability to work independently with minimal supervision while organizing and prioritizing workload.
•Ability to handle multiple tasks, meet established deadlines and, with composure, work in a face paced team environment.
•Must have demonstrated an ability to function well under stress, correspond with others clearly, and be self-motivated and capable of managing multiple tasks.
Preferred Job Qualifications:
•Some knowledge and experience in formal process and performance improvement methodologies (i.e. Lean, Six Sigma, etc.).
•A PHR or SHRM-CP certification.
•Familiarity with Lawson/Infor HCM.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
•Assists the Director, ESC in development, implementation and management of a quality review program that monitors and evaluates the quality of inbound and/or outbound communications through all channels for accuracy and adherence to quality and customer service standards.
•Identifies and documents quality issues and performance measures for management review.
•Reports quality performance to leadership on a recurring basis.
•Utilizes outcomes of the quality reports to ensure ongoing process improvement.
•Identifies department's training and development needs in partnership with the ESC Leaders to develop training plans and to identify future learning goals and objectives.
•Leads continuous improvement projects and initiatives across the ESC.
•Conducts quality audits within ESC, provides coaching, recommendations, guidelines, and develops short- and long-term solutions to ensure ESC meets SLAs and deliver accurate, timely and courteous customer service.
•Maintains a working knowledge of applicable Federal, State and local laws/regulations, the Rush Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
•Assists in recruiting, interviewing, onboarding, training, coaching and mentoring ESC agents.
•Builds and maintains productive working relationships across interdepartmental boundaries.
•Works with and protects sensitive HR data in alignment with established service center processes and standards.
•Promotes a healthy work environment by role modeling positive team dynamics and actively participating in team events.
•Performs any other related duties as required or assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Chaplaincy Services
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:15:00 AM - 4:45:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The ACPE Certified Educator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Provides direct CPE supervision at all levels and maintains relationships with seminaries, community clergy, professional organization/s and other relevant bodies. Supports department in the provision of timely high quality interfaith spiritual care to patients, families, friends and staff. Provides in-services and student instruction, participates in research, maintains collegial relationships with other faculty/staff, and contributes to the larger community.
Other information:
ACPE Certified Educator or ACPE Phase II Certified Educator
Board Certification or board certified eligible for such in APC, NAJC or NACC
Endorsement by faith community
Graduate of Accredited aCollege/University
Graduate of Accredited theological school/seminary
Previous experience in a hospital environment preferred.
3-5 years of supervisory experience (Preferred)
Responsibilities:
1. Provide ACPE approved supervision as negotiated with CPE faculty.
2. Educate students on routine spiritual assessment, intervention and care for neonate, infant, child, adolescent, adult or geriatric patients as needed or assigned according to all policies and standards set forth by department guidelines.
3. Provides 24 hours on-call as needed and/or 24 hour resource backup for CPE students.
4. CPE Screening process: Reads applications and participates in selection interviews for incoming residents and interns.
5. Participates in the life of the department by attending faculty and department meetings, student graduations and other events.
6. Evaluations: Writes evaluations and maintains records for ACPE students according to current ACPE standards.
7. CES Supervision: Supervises Clinical Pastoral Education for Certified Educator Students.
8. Supervision of Levels I and II: Supervises Level I and Level II.
9. Accreditation reviews: Participates in preparing for five and ten year accreditation reviews.
10. Provides supportive care to staff as requested, and serves as resource to staff regarding religious and spiritual issues and perspectives in relation to clinical issues and decisions.
11. Consults with hospital staff members in relationship to patient care and students.
12. Serve as lecturer or course director in University courses.
13. Attend morning report.
14. Other tasks as assigned and as interest dictates.
15. Be involved in ongoing evaluation of CPE curriculum and program.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Int Med Gastroentero
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Microbial Pathogens & Immunity
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 4 Hr (9:00:00 AM - 12:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.19 - $28.52 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Job Summary:
A Lab Research Technician is a technical specialist who supports laboratory operations through hands-on execution of established procedures, equipment operation, specimen handling, and compliance with safety and quality standards. The role emphasizes technical accuracy, consistency, and operational reliability, with limited responsibility for research interpretation or study design.
The Lab Research Technician 2 performs specialized laboratory procedures under limited supervision to support research studies and laboratory operations. This role prepares equipment, collects and processes samples, performs analytical techniques, and contributes to data analysis and presentation. The Lab Research Technician 2 ensures quality standards, safety compliance, and efficient workflows, while assisting in protocol adaptation and training junior staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
Education: Associate’s degree in a biological or chemical science or Equivalent combination of education and relevant laboratory experience
Knowledge, Skills, & Abilities:
•Knowledge of specimen handling, labeling, storage, and sample tracking
•Familiarity with laboratory equipment, routine maintenance, and calibration
•Understanding of scientific protocols and laboratory methodology
•Skill in identifying equipment issues and escalating technical problems
•Ability to perform data calculations, statistical analysis, and validation
•Knowledge of biosafety, chemical hygiene, and radiation safety standards
•Attention to detail in documentation and data organization
•Ability to interpret results and recognize data trends or deviations
•Effective oral and written communication in technical settings
•Skill in training or mentoring peers on laboratory procedures
•Commitment to compliance, accuracy, and professional conduct
Preferred Job Qualifications:
Education: Bachelor’s degree in a biological or chemical science with applied laboratory coursework
Physical Demands:
•Requires use of fine motor skills for laboratory tasks such as pipetting, specimen handling, equipment operation, labeling, and data entry
•Requires visual acuity and manual dexterity to accurately operate laboratory instruments, read measurements, and document information
•Frequently stands or walks while performing laboratory procedures and moving between workstations
•Occasionally lifts, carries, or moves laboratory supplies or equipment weighing up to 25 lbs
•Must safely work in laboratory environments involving chemicals, biological specimens, temperature-controlled equipment, or mechanical devices while following established safety protocols and wearing required personal protective equipment
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Under limited supervision, collect, label, log, and store biological samples in accordance with study protocols; monitor sample integrity and coordinate sample tracking.
•Prepare basic and specialized laboratory equipment for use following established protocols. Perform routine maintenance, cleaning, calibration checks, and restocking of supplies. Maintain inventory of equipment reagents/consumables. Alert senior staff to equipment malfunctions or maintenance needs.
•Conduct basic and complex laboratory techniques and procedures following established protocols. Prepare reagents and solutions. Modify or adapt protocols to meet experimental needs, with senior staff input.
•Operate and troubleshoot basic and advanced laboratory equipment. Monitor equipment during procedures and record observations/results. Escalate unresolved performance issues. Train staff on equipment.
•Record, organize, and analyze collected data in laboratory notebook or digital equivalent. Perform complex calculations and use basic statistical/computational tools for data analysis. Perform data validation.
•Follow and ensure compliance with institutional policies biosafety, chemical safety, and radiation safety. Wear appropriate PPE. Follow institutional waste disposal procedures. Report spills, exposures, and injuries promptly. Conduct laboratory safety self-inspections. Maintain chemical inventory using 3E Online platform.
•Maintain organized laboratory notebook or digital equivalent. Prepare data summaries, figures, and present observations/results with peers, scientists, and senior staff. Assist in preparing materials for reports, presentations, or publications.
•Conduct preliminary analyses and interpret data/results. Recognize data patterns and deviations. Communicate findings to peers, scientists, and senior staff. Assist in troubleshooting errors.
•Complete required trainings and training renewals. Train/mentor incoming laboratory staff, students, interns, etc. on laboratory techniques, equipment, protocols, and workflows.
•Perform other related duties as assigned to support daily research operations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Dermatology PBC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Dermatology-Res Fac
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 4 Hr (8:00:00 AM - 5:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range:$16.60 - $29.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Department of Dermatology at Rush University Medical Center has made significant progress in research initiatives with talented faculty that have a diverse range of
research interests from clinical to translational projects. To continue the academic mission of the Department, we plan to create a one-year fellowship for students interested
in the field of dermatology to develop a foundation for future research success.
Other information:
Required Job Qualifications:
•Bachelor’s degree required with plans to pursue a career in medicine or enrollment in medical school.
Job
Responsibilities:
•Works with faculty on one major research project and minor projects during the year.
•With direction from faculty, oversees the project from development to publication.
•Performs the literature search, creation of the hypothesis, data extraction and analysis, statistical modeling and interpretation, and manuscript preparation.
•Assist with IRB and/or IACUC submissions
•May assist with recruitment, screening, and scheduling of potential study participants.
•Meets with faculty mentor at least once a week to track project progress and assist in data analysis and interpretation
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Social Work & Community Health
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Care Coordinators a key member of Rush University System for Health (RUSH). This position provides follow-up (both in-person and telephonic) interventions/consultations for both individuals and caregivers/families around health, aging and social determinants of health that affect communities surrounding Rush. In addition, the position develops relationships throughout RUSH and with community partner organizations to connect patients to appropriate resources. This person must exemplify the Rush mission, vision and ICARE values and act in accordance with Rush policies and procedures, including complying with all Rush University Medical Center Customer Service Standards.
Other information:
Required Job Qualifications:
• Bachelor’s Degree in Social Work
• Understanding of older adults, family caregiving, chronic/debilitating disease/disabilities, and social determinants of health (SDoH) issues.
• Strong assessment and care management skills.
• Demonstrates initiative and strong interpersonal, teamwork and communication skills.
• Computer literate.
• Qualities we are seeking include: Cultural humility, ability to build trustful relationships with clients, nonjudgmental and empathetic listening skills; ability to show compassion and respect;
• Ability to provide encouragement and constructive guidance to peers;
• Independent worker who can maintain positive attitude and results under pressure.
• Shows acceptance of each person and their life journey.
• Demonstrates passion and commitment. Understands strengths and challenges of their community and which strategies will work best.
Preferred Job Qualifications:
• Bilingual Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
• Assess psychosocial needs by phone, in-person and/or in community-based settings to provide necessary support to individuals within Rush and in neighboring communities.
• Communicate with client/patient and family to offer information and assistance, available resources and care coordination.
• Assists patients/caregivers, and community members navigate the system by removing potential barriers to support and care.
• Promote development of Rush programming which places support and educational activities alongside outstanding care management services to maximize impact, external recognition and growth in coordination with other departments.
• Actively plan for and participate in supervision spaces.
• Learn/understand context of current healthcare policies as it relates to Rush as an academic medical center and the communities surrounding the hospital.
• Increase participation in Rush wellness programs such as Rush Generations and other supports that increase access to health education and wellbeing.
• Promote Rush University Medical Center clinical services by referring clients to relevant Rush service lines.
• Connect and liaise with other departments to develop mutually beneficial alliances.
• Actively seek out internal and external opportunities for growth to move toward obtaining social work licensure.ed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (8:00:00 AM - 6:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign-On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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