Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 1 is a beginning level nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The RN 1 relies on the experience, judgment and support of others while developing knowledge in practice. The RN 1 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications:
Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (New graduates must have acceptance into an accredited school of nursing within 6 months from date of hire,
4. Within 1 year from the date of hire, employee must be enrolled in a BSN program.
5. RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
6. Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Seeks out resources to assist in the management of new patient situations.
2.Uses evidence based guidelines (P&P, nursing standards of care, protocols and pathways) consistently.
3.Supports a hospital wide innovation to achieve positive outcomes.
4.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes
5.Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
6.Maintains positive, professional relationships with all members of the healthcare team.
7.Works effectively with other professional nurses through mutual support and respect.
8.Demonstrates beginning collaboration skills to meet the needs of patients and families.
9.Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
10.Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
11.Recognizes a change in patient status and seeks appropriate resources to address concerns.
12.Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
13.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
14.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
15.Applies the teaching-learning process effectively to meet the learning needs of patients and families.
16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
17.Supports unit goals and change initiatives.
18.Demonstrates beginning delegation skills to meet the needs of patients.
19. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Environmental Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Manager, Environmental Services is responsible for the effective leadership of Environmental Services activities based on assigned hospital entity including but is not limited to the successful management of client/customer relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Manager is responsible over the operations of a buildings functionality, ensures compliance with regulatory agencies and ensures quality standards are consistently achieved. Serves as a strategic planning partner to the Director, and on cross-departmental workgroups involving tactical executions in daily management system improvements. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree in Business, Operations Management, Supply Chain Management or related discipline OR
•Five (5) years professional operations management experience
•Two (2) years’ experience team/personnel oversight
Preferred Job Qualifications:
•Master’s degree in Business, Operations Management, Supply Chain Management or related discipline
Competencies:
•Leadership and management skills necessary to plan, organize, direct and control the activities of associates. Service/quality mentality and attitude.
•Familiarity with TJC, OSHA, CMS, inspections, and with chemical sanitizers and general housekeeping functions.
•Exhibits excellent verbal, written, listening, organizational, time management, and presentation skills.
•Effective organizational and time management skills.
•Analytical ability to interpret financial and statistical data and to distinguish trends and other factors that impact operational activity.
•General business acumen.
•Mental ability to provide excellent judgment for problem solving related to the performance of associates' coordination of activities related to Patient Transportation Services; enforcement of policies and emergency or stressful situations.
•Excellent interpersonal skills necessary to interact motivate and communicate with a wide range of staff and hospital personnel in a professional manner; guest relations skills must be strong, genuine and noticeable. Physical ability to withstand frequent to prolonged walking, standing or sitting.
•Effective verbal, listening, presentation and written communication skills.
•Basic computer skills utilizing a Windows-based Operating System: ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Oversees and promotes associates' compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; works to comply with all federal and state regulatory agencies.
2.Collaborates with Director, EVS on process and performance improvement matters.
3.Continuously work to develop and execute strategic planning for assigned entity of scope and collaborates with fellow EVS Managers to identify opportunity for cross-area implementations.
4.Collaborates with Project Manager to monitor, track and analysis relevant trends influencing performance metrics.
5.Oversees talent acquisition, workforce planning, and talent management activities, including: analyzes and justifies workload trends and staffing levels as well as interviews, selects, orients, trains, develops, and terminates.
6.Coordinate administrative responsibilities in the program, including oversight of the department support staff’s
7.Monitors and purchases supplies and equipment when necessary; oversee vendor relations within assigned entity of oversight.
8.Drives quality and continuously improves departmental performance through effective problem identification, analysis and resolution; innovative ideas, timely decision-making, and task completion.
9.Establishes and implements policies and procedures for departmental operations and ensures compliance.
10.Evaluates the performance of subordinates providing direction and meaningful goals on a consistent basis; recognizes positive employee performance; administers the disciplinary action process; maintains accurate manager's counseling notes.
11.Interacts daily with nursing and other support departments.
12.Administers departmental training and orientation programs; conducts regular manager meetings with subordinates.
13.Assist in maintaining a high level of efficiency and productivity in providing all housekeeping, linen, and inventory performs a variety of housekeeping and floor care inspections & tasks.
14.Ensures an effective and cohesive working relationship with department employees, Department Heads, all hospital staff, and the public.
15.Ensures, for all customers, regulatory compliance regarding safety, sanitation for patients, guests, and employees.
16.Ensures that public areas are appropriately sanitized to project a strong positive image.
17.Communicates pertinent policy & procedure information to ensure compliance to infection control and sanitation standards.
18.Assists with tracking and monitoring of departmental budgets, project budgets, and department expenditures.
19.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Chaplaincy Services

Work Type: Restricted Part Time (Total FTE. 10)

Shift: Rotating

Work Schedule: 2 Hr (5:00:00 AM - 7:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $22.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Chaplains facilitate spiritual well-being by assisting patients, families, staff and the wider community to cope and identify sources of meaning and hope in their experience of life transitions, inclusive of suffering, loss and grief, by drawing upon their values and beliefs in the context of their life story. When on-call: chaplain provides for the spiritual needs of patients and families with medical emergencies that occur outside staff chaplain’s regular hours. The chaplain will cover weekends on a rotation bases. The chaplain will respond to the pager immediately. He or she may stay overnight at the hospital but is not required to do so. However, he or she must be able to arrive within 30 minutes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Master’s Degree in: Theology, Pastoral Studies, Religion, Divinity, Pastoral Counseling, NACC, APC or NAJC Board Certification or eligible to apply for certification
• Ecclesiastical Endorsement or Pastor’s Letter of good standing.
• Completed Clinical Pastoral Education, Level I & II
• Computer literate with working knowledge of Microsoft Word and Outlook.
• Self-reflective, well-grounded in a relationship with God, self/others.
• Spiritual and emotional maturity reflected in self-awareness and ability to use strengths and limitations effectively in ministry.
• Demonstration of ability to articulate medical/ethical issues.
• Resourceful in knowing how culture, ethnicity and religious beliefs impact an individual’s suffering and healing.
• Integrity an identity that respects all faith traditions. Sensitivity to cultural, religious and ethnic diversity.
• Strong spiritual assessment capabilities. Ability to articulate a pastoral theology that is both contemporary and functional.
• Serves as an effective member of the interdisciplinary team.
• Utilizes systems thinking. Strong communication skills with an ability to actively listen and respond utilizing immediacy skills.
• Ability to relate to others and to build and utilize peer relationships for the purpose of support and clarification.
• Ability to function effectively under stress, to cope with crisis situations and to respond creatively to a multiplicity of challenges.
• An awareness of, and an ability to articulate the ways in which their feelings, attitudes, values and assumptions affect their ministries.
• Ability to reflect theologically and facilitate that process in others.

Responsibilities:
• Provides spiritual services to patients, families and staff
• Participates in on-call and provides on-call spiritual crisis intervention to patients, families and staff.
• Facilitates with others their search for meaning in the experience of life transitions, inclusive of, but not limited to suffering, loss and grief. Helps others apply their own values in decision-making.
• Participates in IDT meetings & on hospital committees; taking leadership as appropriate.
• Documents in EMR spiritual assessment, planning, intervention and evaluation with all patients.
• Responds to patient's needs in a holistic manner consistent with the person's age and developmental level.
• Intervenes in chronic and acute situations with an ability to prioritize and problem solve.
• Provides for the sacramental & spiritual services needs of patients, family members and staff.
• Works with parish ministers and pastors for the good of the patient and family members when indicated or as appropriate.
• Participates in ongoing educational opportunities e.g., supervision, conferences or courses.
• Contributes to meeting the fluctuating staffing needs of the Department as evidenced by flexibility in own assignments and work schedules.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Total Rewards

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $159,000 - $236,000 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
Under the leadership of the Associate Vice President, Total Rewards, the Executive Director of Compensation is a strategic leader who bridges the gap between advanced HR technology and complex healthcare-specific pay models. This role focuses on designing high-level staff, executive, and provider compensation programs that are market competitive, internal equitable, compliant, and technically optimized within Workday.
This role leads a team that work closely with HR Partners, Talent Acquisition, HR Strategy and Analytics, Finance, Legal, and senior leaders across the organization in the development, implementation, communication, and administration of base and variable pay programs. This position exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Responsibilities:
•Leads System-wide compensation projects and initiatives.
•Directs the assessment of Rush's competitive pay positions in the market through supporting the organization's pay practices and philosophy. Directs the team to “tell the story” of market competitiveness and internal equity via PowerBI dashboards and high-end analytics in order for the organization to maximize data-driven decision making.
•Accountable for System optimization, strategic alignment, pay policy harmonization, audit readiness, and regulatory and compliance oversight.
•Oversees the development, implementation, and communications of compensation programs and policies ensuring their alignment with the organization's pay philosophy.
•Workday Systems Leadership: Serve as a "super-user" for the Workday Compensation module, overseeing configuration of compensation programs and structures, merit process administration, incentive plan administration, the one-time payment module, and automated step progressions.
•Executive & Provider Strategy: Design and lead the development of market-competitive compensation recommendations for both executive leadership and medical providers. Liaison with external consultants, as needed.
•Market Benchmarking: Lead annual benchmarking efforts using industry-standard surveys to maintain external competitiveness. Makes recommendations based on industry trends and best practices that supports the organization's ability to attract and retain key employees in a cost-effective, competitive manner.
•Builds strong relationships with other HR COEs, Finance, and Legal to assure effective and timely collaboration with senior management when evaluating compensation and developing programs and innovative compensation solutions.
•As the subject matter expert, provides consultation and serves as point of escalation of issues for HR Partners to ensures adherence to and consistency of application of compensation policies and practices.
•Partners with HR Operations in the implementation and improvement of compensation and total reward systems and tools.
•Develops staff by providing regular feedback, performance evaluations, employee engagement, and talent management.
•Keeps apprised of federal, state, and local compensation laws and regulations to ensure organizational compliance.

Required Job Qualifications:
• Bachelor's Degree in Business, Human Resources, Analytics, or related field required.
• 6-7 years of progressive experience required, ideally within a large integrated healthcare system, with a focus on; the design and administration of compensation practices and programs, incentive plan design and administration, executive compensation, and leading teams performing high-end analytics.
• Experience managing a team of consultants, analysts, and partners.
• Technical Expertise: Advanced proficiency in Workday HCM and Compensation; expert-level Excel and financial modeling.
• Excellent communication skills to present new programs and advise on issues in a clear and concise manner.
• Strong management skills with the ability to lead others in projects and through change management.
• Strong analytical skills using both qualitative and quantitative data to understand and summarize data for recommendations to senior leadership.
• Working knowledge of and the ability to interpret federal, state, and local compensation regulations.
• Ability to interact professionally with all levels of employees, including senior leadership teams.
Preferred Job Qualifications:
• Master's degree.
• Certified Compensation Professional (CCP).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Maternal Fetal Medicine–Physician Director 

Rush Copley Medical Center 

Aurora, IL   

Rush Copley Medical Center, in Aurora, Illinois, part of the Rush University System for Health network of hospitals, invites applications for the position of Physician Director of Maternal Fetal Medicine.   

This is an outstanding opportunity for an outgoing and motivated physician: 

• Will lead and share the growth of a Maternal-Fetal Medicine program with the ability to drive program innovation, expand services and improve access to specialized maternal-fetal care for the region.  

• Demonstrates a commitment to practice the full range of comprehensive Maternal-Fetal Medicine, including prenatal diagnosis, complex obstetric management, genetic and perinatal consultation  

• Exhibits excellent clinical, leadership and communication skills as part of a well-integrated team.   

The Director role will be 0.80FTE clinical and 0.20FTE administrative and will supervise a team of MFM physicians and a dedicated MFM Advanced Practice Provider. 

 Department/Division Specifics: 

• Over 2,500 deliveries annually 

• Level III NICU with 27 Beds 

• Top-notch VoluSon E10 machines that are fully integrated with Epic HER 

• Program supported by APRNs, ARDMS certified sonographers, diabetic educators, nutritionists, genetic counselors, and a full team of neonatal and pediatric sub-specialists. 

Preferred Qualifications:  

• Fellowship trained in Maternal-Fetal Medicine. 

• Minimum of five (5) years of clinical experience in Maternal-Fetal Medicine, including demonstrated proficiency in advanced diagnostic and therapeutic procedures. 

• Demonstrated leadership experience, including program development, quality improvement initiatives, or experience mentoring physicians, fellows, residents, or advanced practice providers. 

• Ability to obtain and maintain medical licensure in the State of Illinois.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities. 

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities. 

 Rush Copley Medical Center, located in the Fox Valley area, is a key part of the Rush network, offering state-of-the-art facilities and high-quality care to its community. With its academic affiliation to Rush University, Rush Copley patients benefit from access to the latest medical advancements. The hospital provides comprehensive services, from 24/7 emergency care to advanced cancer treatment, surgical services, and women's health. Rush Copley’s collaborative approach to care ensures that each patient receives compassionate, patient-centered treatment, backed by the latest technologies and medical expertise. 

Rush Copley is surrounded by excellent suburbs including Naperville, which ranked number one among the 228 cities rated for the Best Cities to Raise a Family in America and Cities with the Best Public Schools in America by Niche.com. Living in the western suburbs of Chicago offers a unique blend of suburban tranquility and easy access to the excitement of Chicago. Ideal for families, with excellent schools, abundant parks, and community-focused atmospheres, the affordable cost of living make the western suburbs a desirable option for those seeking a high quality of life near all that Chicago has to offer. With abundant outdoor recreation options and a rich cultural scene, it’s the perfect place to balance work, family, and personal pursuits. The area is well-connected by major highways for easy commuting.  

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.   

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years. 

 Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.  

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that maybe applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.  

Pay Range: $475,256 - $632,717   

Sign On Bonus: $50,000  

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page(https://www.rush.edu/rush-careers/employee-benefits).  

Join Rush and become part of one of the nation’s best healthcare systems. Rush offers a dynamic, inclusive workplace committed to diversity and inclusion, where staff thrive in a culture that prioritizes both professional growth and work-life balance. Whether you're advancing your career or looking to make a meaningful impact on the health and well-being of the community, Rush provides the opportunity to be part of a forward-thinking organization dedicated to excellence in care and equity.  

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location:Chicago, Illinois

Business Unit:Rush Medical Center

Hospital:Rush University Medical Center

Department:Women and Children Admin

Work Type:Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule:8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:$34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Program Manager is responsible for facilitating successful project delivery including the planning, scheduling, execution, and closing of all assigned projects within established budget/schedule. Utilizing standard Rush PM methodologies, the Program Manager will manage the efforts of all project team members (organizational resources and engaged third party vendors/consultants) to deliver solutions according to project scope and goals. The Program Manager will work under the direction of the Department leader, supporting the execution and coordination of projects. The Program Manager oversees relevant project documents and deliverables and report on progress throughout the project life cycle as well as acquire a deep understanding of Rush's internal administrative systems and existing capabilities, in order to support the operations team in an effort to drive operational efficiencies and provide solutions to a variety of business challenges. The Program Manager works under minimal direction and provides guidance, coaching, and support for less experienced colleagues and exemplifies the Rush mission, vision and values acting in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor’s degree required.
• At least three years of experience in project management/coordination required.
• Strong organizational, analytical, and communication skills required.
• Proficient and functional knowledge of the Microsoft Office Suite required.
• Thorough knowledge of formal project management methodologies and proven skill in effective execution.
• Strong time management and prioritization skills required.
• Must be able to work effectively with individuals at all levels in the organization.
• Ability to execute project management leveraging Lean process improvement methodology preferred.
• Hours outside normal business hours may be occasionally required to meet project deadlines.
Preferred Job Qualifications:
• Master’s degree preferred.
• PMP or Lean Six Sigma certification preferred.

Responsibilities:
Job Responsibilities:
• Effectively manages multiple projects simultaneously leveraging required and available resources as needed.
• Directs and manages project development and progress from beginning to end.
• Guides teams as they work with project sponsors and business stakeholders to define project scope, objectives, tasks, milestones, budgets, and measures of success.
• Establishes project governance with key leaders and stakeholders and facilitate governance activities to ensure leadership effectively clears roadblocks and promotes the success of the project.
• Acts as liaison between IT stakeholders to strengthen understanding of business-aligned goals.
• Drafts and submits budget proposals and recommend subsequent budget changes.
• Plans, estimates, and control project costs, including resource planning, to ensure project is delivered on
time and within budget.
• Builds, develops, and grows any business relationships vital to the success of the project.
• Estimates and identifies the resources and participants needed to achieve project goals.
• Negotiates with contractors and internal department managers for the acquisition of required personnel.
• Develops scaled project plans and associated communications documents using standard tools.
• Identifies and manages project resource needs and goals - strategies, staffing, scheduling, issue resolution, contingency plans, communication plans, and change control.
• Facilitate or participates in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders.
• Coaches, mentors, and motivates project team members and contractors, influencing them to take positive action and accountability for their assigned work.
• Provides project management coaching and mentoring to others in the organization.
• Determines the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas.
• Tracks and report status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans.
• Collaborates and coordinates efforts with those of the organizational performance improvement infrastructure.
• Identifies and manages project dependencies and critical path.
• Identifies and resolves issues/conflicts and/or escalate where appropriate for resolution.
• Proactively manages potential scope and schedule changes. Where required, escalate based upon standards established within communication plan.
• Guides team in the maintenance of project management guidelines, training programs, policies, and
procedures.
• Conducts project lesson learned sessions and create a recommendations report in order to develop best practices and tools for project execution and management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (12:30:00 PM - 9:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $53.73 - $84.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The scope of practice of the Clinical Pharmacist Specialist covers direct and indirect patient care, education, medication safety, performance improvement, and consultation. The Clinical Pharmacist Specialist is responsible for the provision of both operational and clinical pharmacy services to a general population of patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

This position has primary patient care responsibilities for the critical care and emergency medicine patient populations. The position is an onsite clinical pharmacy specialist, split between evening and day coverage of adult critical care patients.

• Weekday (Mon – Fri) evening shift time of 1230 – 2100 (50%)
• Weekday (Mon – Fri) day shift time of 0700 – 0330 (50%)
• Weekend requirements based on needs of the department; no more than every 4 weekends.

Other information:
Required Job Qualifications:

• Bachelor of Science in Pharmacy.
• Illinois Pharmacist License.
• Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
• Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
• Must be able to work effectively with others to provide safe and effective drug therapy.
• Excellent problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.

Preferred Job Qualifications:

• BLS Certification.
• ACLS Certification (or shall be obtained upon hire).
• Board of Pharmaceutical Specialties Board Certification.
• Doctor of Pharmacy degree and residency certificate.
• Experience and strong knowledge base in specialty drug therapies.

Responsibilities:

• Responsibilities will include order verification, discharge counseling, projects, and education of other healthcare professionals.
• Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
• Clarify physicians' orders when necessary through direct and timely contact with prescriber or designated practitioner.
• Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
• Participates in the pharmacy department's most current method of documenting clinical interventions.
• Perform daily review of pharmacy reports including pharmacokinetic monitoring and other drug or patient specific reports that may be required.
• Conducts monthly nursing unit inspections of medication storage areas as assigned.
• Supervise pharmacy technician staff involved in the preparation and delivery of medications ensuring coordination of workflows with established delivery schedules.
• Coordinate medication ordering, preparation, dispensing, and administration systems for the patient populations outlined above on a daily basis.
• Implements all drug use policy and formulary decisions of the Pharmacy and Therapeutics committee.
• Participates in SE (ADR and medication error) reporting programs.
• Complete clinical and operational activities as designated by the departmental management team (e.g. pyxis inventory optimization, relevant process improvement projects, etc.).
• Precept pharmacy students and residents (PGY1 and PGY2) as assigned in clinical and operational areas.
• Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
• Assess and evaluates the medical and drug literature in order to compare and contrast therapeutic regimens and uses for new or existing drug treatments.
• Implement medication safety initiatives as determined by current departmental needs and ongoing projects.
• Develop operational and clinical projects as determined by current departmental needs and ongoing projects.

• Serves as a liaison with other departments for collaborative research activity.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PB Revenue Integrity

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for overseeing the billing, coding guidelines and entire charge capture process for physicians including research charges for Rush University. This includes reconciliation of all charge tickets, assigning ICD-9, and ICD-10, and CPT codes, correct use of modifier linkage, and ensuring correct coding and billing government guidelines are followed. In addition, this individual will play a pivotal contact role with other Rush Departments and physicians to ensure compliance with Rush billing protocols. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Three years’ experience in medical billing setting with active, practical experience with ICD-9, ICD-10 and CPT coding.
•Experience with the Center for Medicare and Medicaid regulations and 3rd party reimbursement.
•Coding Certification thru AAPC or AHIMA.
•RHIA/RHIT pending eligible.
•Ability to act independently, as necessary in coding, analyzing, reconciling, and updating billing activity.
•Strong communication, organization, critical thinking and problem solving skills.
•Ability to multi-task.
•Conscientious work habits, initiative, and dependability.
Preferred Job Qualifications:
•Associate or Bachelor’s Degree.

Responsibilities:
1. Coordinate outpatient and inpatient physician and/or facility charge capture.
2. Responsible for abstracting and interpreting medical record data to assign appropriate CPT,ICD-9 and ICD-10 codes per CMS guidelines and regulations pertaining to coding and billing.
3. Review physician documentation of evaluation and management coding within a patient's medical record for accuracy and compliance in billing codes.
4. Collect and report missing, incorrect or incomplete charge slips to supervisor and practice administrator and maintain follow-up binder system to facilitate complete charge capture.
5. Correct any claim errors relating to coding on charges entered into the work queues.
6. Responsible for working and resolving coding denials.
7. Provide education to providers and staff regarding proper workflows and correct coding and documentation practices per state and federal regulations.
8. Attend appropriate training sessions and continuing education on current coding practices to stay up to date on physician billing practices.
9. Must maintain necessary CME required by AAPC or AHIMA

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Security

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Assists and supports the Director of Security in all matters of departmental operations. During the absence of the Director, the Assistant Director provides direct management of the department. This includes all responsibilities for the fiscal, personnel, staffing, and operational control of the department. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
·Associates degree in Criminal Justice or related field
·Five (5) or more years of managerial experience in hospital security, law enforcement or corporate security.
·Must possess/maintain a valid Permanent Employee Registration Card (PERC) from the Illinois Department of Finance and Professional Regulation (IDFPR) after successfully completing a 20-hour security guard training course from an approved provider.
·Must possess/maintain a valid Illinois Firearm’s Owner’s Identification Card (FOID) as issued by the Illinois State Police.
·Must have successfully completed a 28-hour firearms training course (including revolver) from a State of Illinois approved provider within two (2) years of the Firearms Control Card (FCC) application, or the applicant must show proof on the FCC application of requalification with the last year at the time of application.
·Must be eligible to obtain/maintain an Illinois FCC from the IDFPR within 90 days of employment (including revolver certification).
·Must maintain a satisfactory firearms requalification score as mandated by the IDFPR.
·Valid Illinois, Indiana, or Wisconsin driver’s license required with a prior driving record deemed acceptable to Human Resources pursuant to a driver’s history check.
·Must possess or obtain International Association of Healthcare Security and Safety (IAHSS) certification at the “Basic” and “Supervisory” levels within 6 months of hire and maintained thereafter.
·Ability to work various shifts; including weekends as assignments dictate.
·Excellent written and oral communications skills.
·Ability to prioritize workload.
·Strong knowledge of physical security; including access control and video surveillance.
·Outstanding customer service skills.
Preferred Job Qualifications:
•Bachelor’s Degree in Criminal Justice or related field preferred.
•Previous security supervision experience at the equivalent of Assistant Director level preferred with past experience in either the healthcare, law enforcement or with a large security organization.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Assist Director with oversight of daily operations of the Security Services Department. Develop, implement, and enforce departmental policies and procedures.
•Supervise all line supervisors, conduct evaluations and discipline staff.
•Participate in the recruitment and interview process of departmental employees.
•Supervise the purchase, maintenance, and repair of department equipment.
•Serve as a hearing officer for employee/union grievances.
•Take direct control of department operations during times of emergency or during periods of supervisor absence.
•Assume the functions of the department Director during periods of absence.
•Maintain fiscal/budgetary responsibility for the department.
•Conduct and supervise investigations.
•Coordinate and supervise security training efforts and certifications; to include the direct training of supervisors and officers.
•Coordinate interdepartmental matters with shift supervisors or appropriate responsible parties.
•Assist with regulatory reporting requirements and compliance.
•Represents RUSH in matters of security at external/internal committees and organizations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.