Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatrics Specialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $67.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Practice Manager manages the administrative, financial, and operational activities of clinical practice site(s). The Practice Manager provides administrative leadership to the executive team, medical faculty, and staff in formulating and implementing organizational goals and objectives. This position is directly responsible for daily administrative aspects of the practices' clinical activities, related outpatient operations, budgets, finances, marketing, and public relations. Manages the implementation, direction, and policy development in areas of finance (revenue/expense management), professional fee billing, and general facility operations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor’s Degree required.
• At least five years of relevant healthcare, hospital, or patient care delivery experience required.
• Strategic leadership and business plan development experience.
• Ability to drive departmental growth and market share.
• Ability to anticipate problems/issues in a complex environment and mitigate the impact on the department.
• Strong communicator with ability to influence providers and staff.
• Able to develop trust and credibility with staff and providers.
• Keeps up with current development and trends in the area of expertise.
• Proficient with the Microsoft Office Suite.
Preferred Job Qualifications:
• Master’s degree.
•Prior experience working in an academic medical center.
• Prior people management experience.

Responsibilities:
• Provides department leadership to achieve RUMC and RUMG strategic priorities, goals, and change initiatives. Influences the development and implementation of short and long-term strategic plans for the Department. Develops long-term strategic & operational staffing plan.
• Maintains a collaborative relationship with physicians, departmental providers, administrative, academic, clinical, and research leaders regarding operational, marketing, and strategic issues.
• Translates goals into actionable business tactics that are aligned with the strategic plans of the department, the medical group, the hospital, and the medical center.
• Engages physicians in a manner that supports best clinical practices and promotes effective management of clinical and financial resources.
• Identifies industry opportunities and threats and recommends strategies to address. Consults with colleagues for best practices and industry trends. Determines the value/cost benefit of resource investments for future growth of the service line.
• Initiates proposals for improved market position, patient experience, operational efficiency, and patient safety with input from department leadership. Oversees clinical, business, and academic operations including implementation and adherence to policies and procedures, patient experience, safety, and quality goals.
• Monitors key performance indicators, scorecards, patient feedback, and financial reports at a departmental and individual level to ensure the data and that the department remains on course to meet or exceed operational goals. Provide feedback to department leadership and faculty for any potential corrective actions.
• Partners with department leadership to support achievement of provider goals, research study success, and appropriate resident and student experience. Tracks and reports physician driven revenue and expenses.
• Provides oversight of staff and faculty including compliance with ICARE values, department, RUMG and RUMC procedures and workflows, and completion of performance review process, on-boarding/off-boarding, credentialing and re-credentialing.
• Participate in the physician recruitment and pro-forma development process.
• Responsible for hiring strong talent with appropriate competencies and skill mix. Monitors staff recruitment, talent development, and performance management.
• Monitors staffing metrics including turnover, key retention indicators, and orientation practices.
• Structures work environment that is supportive of a highly engaged and effective work force. Monitors physician and employee engagement and makes recommendations to improve work culture as necessary.
• Encourage employees to understand Rush goals and industry trends by attending town hall meetings, conferences, and community events.
• Identifies opportunities to expand employees' professional knowledge and responsibilities and supports their career aspirations.
• Maintain regular, two-way communication with staff to understand their work issues and concerns and to build their understanding of Rush and the department.
• Ensures financial performance of department is consistent with institutional practices and budget expectations. Prepares and manages annual operating and capital budget for the department.
• Partners with department leadership in monitoring trends and underlying patient experience issues and institutes Practice changes to resolve problems. Monitors and addresses patient experience feedback.
• Ensures safe work environment and creates an environment that puts patient at center of practice.
• Participates in institutional quality assurance or quality assessment programs.
• May ensure that patient issues/complaints are properly resolved as applicable.
• Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence, and other regulatory body requirements.
• Understands and effectively uses EPIC, and other systems and software databases to achieve goals.
• Implements policies, practices, and standards that model and reinforce the Rush mission, vision and values as well as the patient centered/patient first care model. Advocates a culture of Inclusion.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM) ( Remote )

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Capacity Management department is a centralized team serving as patient access ambassadors and subject matter experts for over 300 practices across multiple locations. The Senior Access Consultant reports to the Manager of Capacity Management and leads strategic initiatives to optimize clinician scheduling, enhance operational workflows, and advance patient access across multiple ambulatory clinical departments. This role leverages deep expertise in Epic Cadence and healthcare operations to influence enterprise-wide access improvements, mentor junior staff, and collaborate closely with clinical and administrative leadership to drive measurable gains in productivity, access, and patient/provider satisfaction.

Other information:
Minimum Qualifications:
•Bachelor’s degree in business, Healthcare Management, Public Health, or related field with 5+ years of healthcare operations or capacity management experience, preferably in an academic medical center setting
•OR Graduate degree in Business, Healthcare Administration, Public Health, or related field with 3+ years of relevant healthcare operations or project leadership experience
•Epic Cadence Certification or obtained within 6 months of hire
Preferred Qualifications:
•Proven experience managing complex clinician scheduling portfolios and implementing enterprise-level access initiatives
•Demonstrated success in leading cross-functional projects and driving change in a complex healthcare environment

Responsibilities:
Responsibilities
1.Leads and oversees a portfolio of high-impact ambulatory clinical departments, ensuring alignment with patient access and capacity goals through advanced template design, decision tree design, Fast Pass implementation, and other access tools.
2.Serves as a senior business analyst, synthesizing complex access and capacity data into strategic insights and actionable recommendations for executive leadership (including Directors, VPs, and Department Chairs) to support data-driven decision-making.
3.Develops and delivers high-level presentations of access analytics and trends at enterprise leadership meetings and key stakeholder forums; facilitates dialogue to drive consensus and commitment to access initiatives.
4.Provides expert oversight of template and decision tree change management, establishing governance protocols to ensure consistency, accuracy, and operational impact mitigation.
5.Leads design, development, and implementation of innovative scheduling models, Epic Cadence master templates, and decision trees that enhance patient access, provider productivity, and scheduling efficiency across multiple clinical specialties.
6.Partners with Capacity Management leadership to establish and enforce best practices for scheduling governance, process standardization, and continuous improvement efforts.
7.Oversees testing strategies for complex scheduling builds and algorithms, ensuring robust validation and seamless integration with clinical workflows.
8.Mentors and provides guidance to junior Access Architects and team members, supporting their professional development and ensuring quality and consistency across the team’s work products.
9.Collaborates with IT, Access Center, clinical leadership, and other key stakeholders to resolve escalated issues, improve operational workflows, and implement enterprise-wide access solutions.
10.Monitors industry trends, emerging technologies, and vendor enhancements (e.g., Epic upgrades), proactively recommending process or system improvements to maintain a competitive, patient-centered scheduling environment.
11.Leads or participates in cross-departmental projects, committees, and strategic initiatives related to patient access and ambulatory operations.
Duties and Responsibilities:
•Strategic Critical Thinking: Ability to navigate complex operational and scheduling challenges with foresight, innovation, and data-driven strategies that align with organizational goals.
•Leadership and Influence: Proven ability to lead change, influence diverse stakeholders, and cultivate strong collaborative partnerships across clinical, administrative, and IT teams.
•Advanced Operational Expertise: Deep knowledge of ambulatory practice operations and Epic Cadence system capabilities, with a track record of designing scalable, sustainable scheduling solutions.
•Exceptional Communication: Skilled in delivering clear, compelling presentations and written communications tailored to senior leadership.
•Change Management Excellence: Experienced in guiding organizations through change by fostering trust, transparency, and shared ownership of outcomes.
•Project Management: Capable of independently managing multiple complex projects, timelines, and deliverables in a dynamic healthcare environment.
•Customer-Centric Approach: Commitment to exceptional service, balancing patient needs with operational efficiency and provider satisfaction.
•Adaptability & Resilience: Thrives in fast-paced, ambiguous environments; quickly learns new technologies and adjusts to evolving priorities.
•Technical Proficiency: Advanced skills in MS Office Suite (especially Excel and PowerPoint), Power BI, Smartsheet, MS Visio, and Epic Cadence system; comfortable leveraging data visualization and reporting tools to support decision-making.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: IR Outpatient - Clin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:45:00 AM - 5:15:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: RUMG Admin Operation

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $47.09 - $84.29 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical Practice Consultant RN, is an informal nurse leader responsible for maintaining and improving clinical operations and quality of care for the Rush Medical Group (RMG).
This role is responsible for ensuring the delivery of high-quality patient care which requires a combination of clinical expertise, strong communication skills, and a deep understanding of quality improvement methodologies. The Clinical Practice Consultant - RN plays a key role in implementing quality improvement initiatives, serving as a subject matter expert in ambulatory care delivery, and
This person exemplifies the RUSH mission, vision, and values and acts in accordance with RUSH policies and procedures.
Reports To
Director of Clinical Quality , Rush Medical Group

Other information:
Job Requirements
•Current State of Illinois registered nurse license.
•Master’s degree or higher.
•National nursing certification required within one year of hire.
•Maintain current basic life support (BLS) certification.
•A minimum of three years of registered nurse experience with at least two years of ambulatory experience.
•Formal rounding and on-site presence within the dedicated region is required at least 50% of the time.
Preferred Qualifications
•Progressive leadership or quality experience
•Green Belt Certification
•Analytical ability
•Communication skills are required to lead and teach

Responsibilities:
Responsibilities
Evidence-Based Intervention
•The Clinical Practice Consultant, RN conducts comprehensive reviews of clinical practices to identify areas for improvement; implements new guidelines and evidence-based protocols to enhance patient outcomes.
•Utilizes evidence-based teaching and learning strategies to guide the development and implementation of training programs.
•Uses data-driven analysis to assess the effectiveness of evidence-based interventions, refining and adjusting practices to improve care quality and meet evolving healthcare standards.
Relationships and Caring
•Builds strong relationships with multidisciplinary, and cross-functional teams by promoting open communication, mutual respect, and collaboration, ensuring that all staff work cohesively to provide patient-centered care.
•Provides mentorship and support to clinical staff to enhance their knowledge and skills.
Critical Thinking
•Interpret patient care data and performance metrics to identify trends, anticipate challenges, and implement evidence-based solutions that enhance outcomes and efficiency.
•Applies critical thinking to complex patient cases; collaborates with clinical teams to develop innovative treatment plans that address unique needs and improve patient outcomes.
•Implements processes to algin clinical practices with the organization’s goals.
•Implements strategies to minimize complications, improve safety protocols, and maintain high standards of care within the organization.
Technical Expertise
•Leverages advanced healthcare technologies, such as electronic health records (EHR) and clinical decision support systems, to streamline workflows, improve data accuracy, and enhance patient care outcomes.
•Utilizes data analytics tools to track patient outcomes, identify areas for improvement, and inform evidence-based decisions that optimize clinical practices and resource allocation.

•Implements and monitors technological solutions that support continuous quality improvement initiatives, ensuring compliance with regulatory standards and enhancing patient safety and care quality.
•Provides ongoing education and training to clinical staff on the use of new medical technologies and software, ensuring teams are proficient and able to maximize these tools for better patient outcomes.
Leadership
•Serves as a clinical leader and role model for employees.
•Facilitates change management initiatives to drive improvements in clinical practice.
•Obtains/ maintains knowledge of innovations and trends in practice and technology and is a champion for change to enhance quality and improve efficiency.
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
•Actively participates and leads RMG quality improvement/ quality assurance initiatives. Examples of the Clinical Practice Consultant, RN Leader Standard Work includes:
oParticipation in clinic huddles
oCompletion of Quality Assurance/ Performance Improvement (QAPI) audits

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Molecular Probe Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 10 Hr (8:30PM - 6:00AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing all laboratory testing required in the provision of slides for pathological diagnosis. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrate proficiency in identifying and resolving process issues that affect the laboratory’s ability to perform laboratory testing. Serve as an expert within the assigned field of responsibility. Instruct students, residents, and new employees. Evaluate their performance within established deadlines.
Exemplifies the Rush Mission, Vision, and Values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Associate of Science Degree in relevant science and three or more years of combined histology, and IHC/IF/FISH/SS experience OR High School/GED diploma with a minimum of five years of combined histology, and IHC/IF/FISH/SS experience.
•HT(ASCP) or HTL(ASCP) or eligible
•Minimally cut 30-35 blocks per hour on a daily basis. Meets turnaround time expectations for specimen processing 90% of the time.
Preferred Job Qualifications:
•Certification as an HT(ASCP) or HTL(ASCP)
WORKING CONDITIONS:
•Able to work in fast paced, often stressful, computerized environment.
•Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.
ASCP QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area.
•Follows all required safety procedures.
•Ensures all testing is performed following Rush approved policies and procedures.
•Disinfects work area at the beginning and end of each shift.
•Maintains a clean, clutter free and well-organized area of responsibility, which includes cleaning of microtome, emptying water bath, filling blocks, and preparation of new solutions as defined by rotation schedule.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete.
•Uses computers and laboratory equipment according to established protocols.
•Follows Lab Information System downtime procedures as required.
•Adheres to the defined allotted time for breaks and lunch.
•Obtains and documents 12 hours of laboratory continuing education annually.
•Meets all departmental and laboratory required proficiency and competency requirements annually.
•Accepts and/or volunteers for method evaluations, new procedure development, or other special projects. Completes them within the agreed upon time frame.
•Serves as a technical expert for other laboratory staff.
•Participates in procedure implementation and training of new staff and students.
•Serves as owner of a quality assurance process.
•Proposes new ideas and modifications to existing practices and/or workflows for quality and/or process improvement.
•Required to perform duties of tech-in-charge for specified periods of time.
•Processes and labels specimens accurately, being conscientious to avoid errors.
•Embeds tissue cassettes and sections paraffin blocks with accuracy and quality.
•Performs H&E and other special stains according to established protocols.
•Performs advanced staining techniques (eg. IHC, IF, FISH, or Special Stains)
•Performs FDA approved testing which is used to determine treatment protocols.
•Able to cut frozen sections which is used for IF.
•Able to develop new antibodies, which includes determining retrieval methods, and determination of antibody titer.
•Able to perform manual special stains.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
•Performs troubleshooting on quality problems or discrepancies to determine the root cause of problems
•Performs troubleshooting of equipment and processes with minimal assistance, documents action and notifies supervisor or designee, of all problems all of the time.
•Recognizes acceptable specimens. Documents all specimen issues, whether related to processing, embedding or sectioning on the problem log. Notifies supervisor or designee of any issues related to a mishandling of specimen

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Molecular Probe Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 10 Hr (9:30PM - 7:00AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing all laboratory testing required in the provision of slides for pathological diagnosis. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrate proficiency in identifying and resolving process issues that affect the laboratory’s ability to perform laboratory testing. Serve as an expert within the assigned field of responsibility. Instruct students, residents, and new employees. Evaluate their performance within established deadlines.
Exemplifies the Rush Mission, Vision, and Values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Associate of Science Degree in a relevant science OR High School/GED diploma with a minimum of two years of microtomy or histological technique work experience
•HT(ASCP) or HTL(ASCP) or eligible
•Minimally cut 30-35 blocks per hour daily. Meets turnaround time expectations for specimen processing 90% of the time.
Preferred Job Qualifications:
•Certification as an HT(ASCP) or HTL(ASCP)
WORKING CONDITIONS:
•Able to work in fast paced, often stressful, computerized environment.
•Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.
ASCP QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area.
•Follows all required safety procedures.
•Ensures all testing is performed following Rush approved policies and procedures.
•Disinfects work area at the beginning and end of each shift.
•Maintains a clean, clutter free and well-organized area of responsibility, which includes cleaning of microtome, emptying water bath, filling blocks, and preparation of new solutions as defined by rotation schedule.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete.
•Uses computers and laboratory equipment according to established protocols.
•Follows Lab Information System downtime procedures as required.
•Adheres to the defined allotted time for breaks and lunch.
•Obtains and documents 12 hours of laboratory continuing education annually.
•Meets all departmental and laboratory required proficiency and competency requirements annually.
•Accepts and/or volunteers for method evaluations, new procedure development, or other special projects. Completes them within the agreed upon time frame.
•Serves as a technical expert for other laboratory staff.
•Participates in procedure implementation and training of new staff and students.
•Serves as owner of a quality assurance process.
•Proposes new ideas and modifications to existing practices and/or workflows for quality and/or process improvement.
•Processes and labels specimens accurately, being conscientious to avoid errors.
•Embeds tissue cassettes and sections paraffin blocks with accuracy and quality.
•Performs H&E and other special stains according to established protocols.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
•Performs troubleshooting on quality problems or discrepancies to determine the root cause of problems
•Performs troubleshooting of equipment and processes with minimal assistance, documents action and notifies supervisor or designee, of all problems all of the time.
•Recognizes acceptable specimens. Documents all specimen issues, whether related to processing, embedding or sectioning on the problem log. Notifies supervisor or designee of any issues related to a mishandling of specimen.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Road Home Research Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: REACH

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Rush Education and Career Hub (REACH) are seeking dedicated, motivated, and highly organized individuals to serve as Teaching Assistants for our educational programs. These positions provide exciting opportunities to support the training and development of students while gaining hands-on experience in an educational setting with a focus on STEM and healthcare. The ideal candidate will be eager to learn, teach, and contribute to the advancement of education at a premier academic medical center.
REACH provides several academic enrichment programs designed to introduce Chicagoland students, between the ages of 2-24 years old, to a variety of STEM/healthcare curriculum careers. More intensive programs will provide participants with opportunities to earn industry-recognized credentials supported by Instructor Assistants. An Instructor Assistant will support community education associates, community instructors, and program managers in guiding students to strengthen their communication, teamwork, and problem-solving skills. An Instructor Assistant should be committed to the development of meaningful relationships with students through giving constructive feedback, encouragement, and support to help them learn and achieve program goals and values.

Other information:
Required Job Qualifications:
•High school diploma with current enrollment in a bachelor's, master's, or professional degree program at an accredited institution
•Strong interest in education and teaching or in relevant field areas for the program of interest
•Excellent communication and interpersonal skills with the ability to engage and mentor students
•Strong organizational and time management skills
•Demonstrated ability to work effectively in a team-oriented, fast-paced environment
•Ability to balance academic commitments alongside teaching assistant responsibilities
•Successful completion of background check
Preferred Job Qualifications:

•Prior experience working with students or in relevant field areas
•Academic major degree in science, public health, social sciences, healthcare, or related field
•Knowledge of relevant subject matter or industry practices
Physical Demands:
•Ability to lift and carry training materials, supplies, and equipment (up to 25 lbs)
•Ability to stand and/or sit for extended periods (up to 4-6 hours during class sessions)
Competencies:
•Subject matter knowledge (STEM/healthcare)
•Community building and facilitation
•Instructional support and classroom management
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
Instructional Support
•Assist the lead instructor during lesson implementation
• Mentor students during practical training sessions and coursework
•Support instructors in conducting classes and practical exercises related to program competencies
•Help prepare and organize training materials, handouts, and resources for courses
•Foster a positive and collaborative learning environment that encourages growth and professionalism
Student Development
•Provide feedback and guidance to students, helping them develop necessary skills to succeed in certification exams and real-world practice
•Develop meaningful relationships with students through constructive feedback and support
•Monitor and track student progress toward program goals
•Monitor student attendance
•Facilitate community-building among students
Administrative Support
•Maintain accurate records of student progress and attendance
•Support the evaluation process by assisting with administering quizzes, and performance evaluations
•Participate in periodic meetings with faculty and instructors to discuss student progress, challenges, and educational strategies
•Complete required training and orientation sessions
•Support the planning of lessons by organizing and setting up materials.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Business Unit: Rush University System for Health

Department: Transformation Management Office

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $86,195 - $140,275 per year

Summary:
Lead improvement activities which are strategically aligned with the organizational goals using accepted improvement methodologies including: measurement, analysis, development of improvement plan, and the reporting of project results. Establish strong working relationships with interdisciplinary members of the health care team including: the medical staff, nursing and other operational areas, administration, and support services. Develop and present data including: executive summary reports, balanced score cards, and other reporting formats via committee structures as assigned. Embrace a challenging opportunity to utilize performance improvement/waste reduction skill set in identification and coordination of improvement activities. This position encompasses project management, consultation, facilitation, data abstraction, analytics and interpretation. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor's Degree.
•Three years’ experience in a health care setting as well as experience in Management Engineering, Industrial Engineering, Performance Improvement or equivalent.
•Must be proficient in Microsoft Word, Excel, PowerPoint and Access, Visio, and QI Macros.
•Ability to work on multiple large projects simultaneously.
•Excellent interpersonal and communications skills.
•Proven facilitation of teams and projects and demonstrated analytical and critical thinking skills.
Preferred Job Qualifications:
•Master's Degree.
•Certifications: Green Belt/Black Belt.
•PMP
•Advanced Microsoft Excel knowledge
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Functions as a performance improvement expert.
2.Manages, plans and executes all performance improvement activities utilizing the RUMC performance improvement methodologies.
3.Provides consultation regarding best practices with emphasis on process reengineering and systemic implementation.
4.Utilizing change management principles, partners with process owners to facilitate successful project pilots and implementation.
5.Creates, monitors and reports metrics/dashboards related to improvement activities.
6.Partners with analysts and auditors to extract and analyze data.
7.Serves as liaison with key stakeholders on tasks, deliverables and issues regarding improvement initiatives.
8.Provides training and education to all levels of the medical center on RUMC's performance improvement methodology.
9.Maintains knowledge of current trends with the performance improvement community by participating in local, regional and national training conferences, web conferences, and other available modes.
10.Collaborates with medical staff and hospital departments to develop standardized care paths and/or standing orders and policies for identified performance improvement initiatives based on best practice and national benchmark data.
11.Utilizes literature and comparative benchmarking data to identify best practices and specific areas of opportunity by focusing improvement initiatives on the effective management of the cost and quality of patient care.
12.Performs detailed root cause analysis of adverse events and near misses or other identified improvement initiatives.
13.Supports the development of measurable end state vision for performance improvement using tools such as lean six sigma, statistical significance, operational control limits, etc.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Specimen Acquisition

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (1:00PM - 9:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy Services- Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician Ill assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
The Technician Ill is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician Ill must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration. liability, and risk.

Other information:
Required Job Qualifications:
•Must be,a-high school graduate or equivalent.
•Current. State of lllinois,Pbarmacy Technician license.
•Individual must have PTCB (Pharmacy Technician Certification Board) certification and/or EXCPT.
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
•At least 6 months of previous experience as a pharmacy technician.
Preferred Job Qualifications:
•Two years of college training or its equivalent.
•ACPE IV certification.
•Hazardous drug compounding certification.
Physical Demands:
•Ability to lift/move 30-50 pounds.gistered pharmacy technician in Illinois.
•Ability to stand for long period of time (4+ hours) between breaks.
•Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
•May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
•This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
Competencies:
•Must meet the competency requirements of a Pharmacy Tech 11.
•Competency demonstrated and ability to train others in at least seven of the tasks below:
A.IV Compounding
B.Hazardous drug identification and compounding
C.Crash Cart restock/outdate process/reporting running
D.Fluids ordering/restocking
E.Narcotics/Cl! Safe receive, send, return, expire transactions and report running
F.OR/Anesthesia ADC restock/troubleshooting
G.Pediatrics drug identification and compounding
H.ADC configuration, set up, troubleshooting, report running, review, and analysis
I.MPI Prepacker
J.Storeroom ordering
K.Recalls; processing, segregatlng and removing from inventory/ADCs
•Ability to effectively follow directions. analyze problems and interpret analytical data.
•Strong communication skills with an emphasis on customer service skUls.
•Accountable for his/her actions, progress and development.
•Attention to detail to provide high quality care and accurate medication preparation.
•Ability to operate technology accurately and efficiently by the end of the defined training period.
•Consistently demonstrates leadership and initiative to peers and others in handling workload.
•Planning, prioritizing, and analyzing situations are frequently.
•Consistent outstanding attendance record relating to tardiness and absences.

Responsibilities:
•Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
•Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
•Demonstrates ability to coach/train other technicians and pharmacy students.
•Demonstrates adaptability. initiates action, manages work, contributes to team success, communication. professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career ladder expectations
•Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
•Ability to use available print and online references as appropriate.
•Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
•Understand the pharmacy workflow for medication returns and medication disposal.
•Performs pharmaceutical calculations accurately including fundamental math calculations. metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
•Responsible for the accurate interpretation of EPIC pharmacy labels:
•Interpretation and understanding of medical abbreviations.
•Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
•Ability to appropriately label all medication dosage forms Including auxiliary labels for expiration and storage as required.
•Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
•Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
•Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
•Responsible for the preparation of non-sterile compounding and packaging:
•Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
•Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
•Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
•Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
•Responsible for inventory, storage and supply maintenance of assigned areas.
•Responsible for training and compliance with USP <797>, USP <800>, USP <795>, and aseptic technique practices when preparing sterile and non-sterile products:
•Recognizes incompatible, unstable and/or expired compounded products.
•Maintains atl required documentation of compounded products and production areas for sterile and non-sterile products.
•Recognizes investigational drug orders and documentation requirements for preparation and use.
•Responsible for exchanging emergency carts and completion of required documentation..
•Responsible for knowing the laws and regulations related to controlled substances.
•Maintain cleanliness of all equipment and work areas.
•Knowledge of departmental and Medical Center safety practices.
•Awareness of departmental quality assurance processes.
•Actively participates In various departmental committees and educational activities as assigned.
•Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
•Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
•Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
•Any and all other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: 502142534PlasSurgN&H

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.