Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Chemistry

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00PM - 7:30AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Laboratory Scientist 1 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

Other information:
•Education: Bachelor’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; no previous experience required.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpecialty in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Associate’s degree and/or education/work experience qualifications as defined by CLIA 42 CFT 493 148; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements.
•Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
•Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.

Responsibilities:
• Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification
•Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
•May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information.Additional Job Components
•Additional job duties will be defined by the laboratory's specific bench or assignment competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Cardio-Thoracic Surg-ResAdm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Lead Clinical Research Coordinator provides advanced coordination, may lead project-driven research and operational leadership for a portfolio of clinical trials. This role supports departmental oversight by supervising CRC I–III staff, resolving operational barriers, liaising with sponsors and regulatory partners, and ensuring standardization and quality across clinical research processes. The Lead CRC may serve as an interim manager, supports onboarding and training efforts, and contributes to departmental planning, audit response, and portfolio coordination. This position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•3+ years of progressive clinical research coordination
•Independent site management experience
OR
Experience (in lieu of a degree)
5 years of experience coordinating clinical trials of increasing complexity, including mentoring junior coordinators and serving as the primary point of contact for study teams.
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Applies GCP, FDA, NIH, and IRB rules across multiple studies; supports staff in understanding and applying complex regulatory requirements.
•Regulatory Compliance – Tracks team-wide compliance, identifies gaps, and corrects reporting or documentation issues before they escalate.
•Project & Time Management – Leads timelines, task tracking, and team coordination for multiple studies; adjusts resources to meet study goals.
•Problem-Solving & Critical Thinking – Uses good judgment to solve study and team-level problems; handles complex challenges and makes protocol-aligned decisions.
•Detail & Organization – Reviews and standardizes documentation across study teams; ensures records are accurate, complete, and audit-ready.
•Participant & Vendor Interaction – Maintains respectful, professional communication with participants, sponsors, vendors, and partners; ensures team alignment with protocols.
•Communication Skills – Communicates clearly with staff, sponsors, CROs, and auditors; prepares summaries, updates, and responses as needed.
•Teamwork & Supervision – Supports CRC I–III staff by providing feedback, resolving questions, and helping the team meet performance expectations.
•Flexibility – Adjusts work schedule to support high-priority study tasks, staff supervision, or sponsor visits.
•Travel Readiness – Able to travel locally or regionally to support site visits, sponsor meetings, or team supervision.
Preferred Job Qualifications:
Education:
•Master’s degree or equivalent
Experience:
•Managing NIH, pharmaceutical, or device clinical trials
•Strong background in research coordination
•Prior supervising or mentoring research staff
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Oversees participant enrollment efforts across multiple studies and study teams, ensuring consistency in eligibility screening, consent documentation, scheduling, and follow-up.
2.Oversees CRC data entry practices and provides real-time guidance to ensure that data entered into CRFs and EDC systems is complete, accurate, and source-verified.
3.Coordinates department-wide protocol submissions and amendments; serves as liaison to IRB and regulatory offices for active and upcoming studies.
4.Reviews documentation across studies and staff for completeness, accuracy, and readiness for sponsor/regulatory audit; standardizes source documentation practices within the department.
5.Leads department-wide source documentation and data entry oversight by setting expectations for 100% source verification, monitoring staff adherence, and implementing corrective workflows to ensure complete, accurate, and audit-ready data across all studies.
6.Advises CRC staff on appropriate specimen handling workflows across trials; resolves process gaps affecting specimen integrity or chain-of-custody.
7.Provides technical oversight of CRC-conducted assessments, ensuring training compliance, protocol accuracy, and consistent participant experience across study teams.
8.Serves as lead departmental liaison with sponsors, CROs, regulatory bodies, and internal stakeholders; addresses performance concerns, clarification needs, and documentation queries.
9.Leads team and department audit preparation; coordinates internal monitoring, standardizes documentation practices, and ensures timely implementation of corrective action plans.
10.Reviews safety event documentation across studies; provides coaching and follow-up with CRCs to ensure timely and appropriate AE/SAE and deviation reporting.
11.Implements department-level process improvements in coordination with Research Manager; identifies training gaps and operational inefficiencies for intervention.
12.Directly supervises CRC I–III staff, including onboarding, delegation of tasks, performance coaching, and annual evaluations. Supports team cohesion and role progression through mentorship.
13.Supports Research Manager by coordinating portfolio-level study oversight, managing workload distribution, and contributing to feasibility, resourcing, and departmental planning conversations.
14.Leads the development and execution of comprehensive project plans for clinical research studies, including timeline management, resource allocation, budget oversight, and coordination among cross-functional teams to ensure adherence to study protocols and regulatory requirements.
15.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the leadership of the System Director, Patient Financial Services & Operational Quality, the Manager of Patient Access provides strategic leadership and operational oversight of outpatient financial counseling and patient access quality at Rush University Medical Center, Rush Oak Park Hospital, and Rush Copley Medical Center.
This role serves as a key liaison between Revenue Cycle and clinical departments, overseeing all Financial Counseling and quality functions across all Rush facilities. The Manager is responsible for aligning operational practices, leading staff training and development, and ensuring compliance with hospital policies related to payment arrangements and registration quality workflows. This position plays a vital role in system operations, strategic planning, and the implementation of performance improvement initiatives to drive revenue integrity and operational excellence.

Other information:
ement: Bachelor’s degree in business administration, Healthcare Administration, or a related field (or equivalent professional leadership experience) and 5 years experience.
•Preferred: Master’s Degree (MBA, MHA, or MSN) is highly preferred to align with the strategic and financial complexity of system-wide oversight.
•Certification Preferred: Professional certification from NAHAM (CHAM) or HFMA (CRCR/CHFP) is preferred, demonstrating a commitment to industry best practices and revenue cycle excellence.
•Process Improvement: Lean Six Sigma Green Belt or higher is preferred to drive the mandated Operational Quality and Root Cause Analysis initiatives.
Preferred Job Qualifications:
•Deep understanding of payer contracts, insurance plans, and their impact on patient liabilities.
•Strong communication, coaching, and team development skills.
•Proven experience leading changes and improving departmental performance.
•Excellent analytical and problem-solving skills.

Physical Demands:
•Hospital/Office Environment
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Leadership & Strategic Planning
•Collaborate with the System Director, Patient Financial Services & Operational Quality to define and monitor performance metrics aligned with Revenue Cycle objectives.
•Identify areas for process improvement and communicate proactively with stakeholders to resolve bottlenecks.
•Drive strategic initiatives related to patient access, financial counseling, and "point-of-service" excellence.
•Develop and implement administrative and operational policies to ensure consistency and efficiency across the system.
Operations Management:
Oversee daily operations of Financial Counseling staff and the Quality Team at all Rush facilities.
•Align financial counseling functions and workflows to ensure a seamless experience across the system.
•Drive initiatives to reduce "Candidate for Bill" (CFB) claims by identifying root causes in the registration process.
•Manage the Quality Team to support high standards of registration accuracy and provide actionable feedback for process improvement.
•Leverage Epic and other technologies to support operational objectives and remediate system gaps.
•Effectively manage the departmental budget and ensure resource optimization.
Team & Staff Development:
•Recruit, train, and guide direct reports to ensure high performance and alignment with department goals.
•Conduct performance evaluations and lead employee development and talent management initiatives.
•Promote a culture of innovation, collaboration, and continuous improvement.
Interdepartmental & External Collaboration:
•Coordinate with Revenue Cycle leadership to ensure seamless handoffs and consistent workflows.
•Develop and maintain productive relationships with vendors and external stakeholders.
•Ensure regulatory compliance with all applicable state and federal guidelines (HIPAA, EMTALA, etc.).
Functional Specific Duties:
•Maintain and develop policies and procedures for patient registration, admission, and financial clearance.
•Manage efficient quality control mechanisms for patient registration across all entry points, including Admitting, Professional Build Lab, Outpatient Radiology, Emergency Department, and OB Triage.
•Ensure accurate demographic and financial information is collected to increase the "financially secure" rate of patient accounts.
•Leverage data-driven tools and Epic reporting to track and improve patient registration accuracy and financial clearance rates.
•Collaborate across departments to ensure consistent patient communication regarding insurance and financial responsibilities.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Dermatology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign on bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Internal Medicine, Division of Cardiology 

Section Chief, Advanced Imaging

Rush Heart & Vascular

Chicago, IL

Rush Heart & Vascular, part of the Rush University System for Health, invites applications for the Section Chief of Advanced Imaging. This is a unique leadership opportunity to shape and further expand a nationally recognized, comprehensive cardiovascular imaging program within one of the country’s premier academic health systems, located in the heart of downtown Chicago.

The Section Chief will play an integral role in advancing clinical innovation, program growth, research, and education across advanced cardiac imaging modalities while collaborating with a highly respected multidisciplinary cardiovascular team. This position includes an academic appointment within the Department of Internal Medicine, Division of Cardiology.

 Key Responsibilities:

•  Provide strategic leadership and oversight for all clinical, operational, academic, and programmatic aspects of Advanced Cardiac Imaging, including cardiovascular CT, cardiac MRI, echocardiography, and nuclear cardiology.
•  Lead the continued growth, innovation, and integration of a comprehensive advanced imaging program across the Rush University System for Health.
• Collaborate closely with departmental and institutional leadership to advance excellence in patient care, quality initiatives, education, research, and multidisciplinary cardiovascular care delivery.
• Drive innovation within advanced cardiac imaging through the implementation of emerging technologies, advanced imaging protocols, artificial intelligence applications, and best practices.
• Foster faculty recruitment, mentorship, professional development, and academic advancement within a highly collaborative and mission-driven environment.
• Support and expand clinical research, scholarly activity, and clinical trials initiatives within cardiovascular imaging.
• Advance educational initiatives through active engagement in teaching and mentorship of fellows, residents, and medical students.
• Partner with cardiology, cardiac surgery, electrophysiology, heart failure, structural heart, and vascular teams to strengthen integrated cardiovascular care models and imaging excellence across the enterprise.

 Qualifications:

• Board certified in Cardiology, with an MD, DO, MD/PhD, DO/PhD, or equivalent.
• Formal fellowship training in advanced imaging with Level III in at least 2 of Cardiac MRI, cardiovascular CT and ECHO.
• Additional formal training in nuclear cardiology, particularly cardiac PET, is preferred.
• Qualified candidates must hold a faculty appointment at the Associate Professor level or higher, or possess credentials commensurate with appointment at that rank.
• Proven record of collaboration leadership and commitment excellence in clinical care, research, and education. 
• Strong commitment to diversity, equity, inclusion, and mentorship within an academic health system.

About the Service Line:

The Heart & Vascular Service Line is a key component of the Rush System. This service line delivers comprehensive, compassionate care for cardiovascular conditions, leveraging cutting-edge research, advanced technologies, and a multidisciplinary team of cardiologists, cardiovascular surgeons, interventional radiologists, and other specialists. Rush offers comprehensive, multidisciplinary care for virtually every type of adult heart and vascular condition. Services include general and preventive cardiology, advanced cardiovascular surgery, complex interventional services, electrophysiology, and advanced heart failure management. Specialized programs include The Rush Heart Center for Women, cardio-oncology, sports cardiology, cardio-genetics, and cardiometabolic care including The Rush Cardiometabolic Health Initiative. Patients also benefit from access to leading-edge diagnostics and participation in clinical research evaluating new treatments, devices, and procedures. It focuses on prevention, diagnosis, treatment, and rehabilitation for heart and vascular diseases, serving patients across Chicago, its western suburbs, Northwest Indiana, and the Aurora/Fox Valley region.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

 All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

 Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range: $415,000 - $550,000  

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Heart & Vascular Service Line Manager

Advanced Practice Provider

Rush Heart & Vascular

Chicago, IL

Rush Heart & Vascular, part of the Rush University System for Health, invites applications for the position ofHeart & Vascular Service Line Manager, Advanced Practice Provider.

Job Summary:

The Manager, Advanced Practice Providers (APP) – Heart & Vascular Service Line is a licensed Physician Assistant (PA) or Advanced Practice Registered Nurse (APRN) responsible for the leadership, operational oversight, and management of APPs across the Rush Heart & Vascular service line. This role supports comprehensive cardiovascular care across inpatient, outpatient, procedural, consultative, and specialty cardiac programs.

The APP Manager partners closely with physician, nursing, and operational leadership to advance strategic priorities, optimize APP practice models, and ensure the delivery of high-quality, patient-centered cardiovascular care. Responsibilities include:

• APP workforce planning, recruitment, onboarding, and retention

• Performance management and professional development

• Oversight of staffing, scheduling, and clinical deployment

• Advancement of quality, operational, and patient care initiatives

• Development and optimization of APP practice models across Heart & Vascular Services

This role also maintains a clinical practice component to support ongoing competency and engagement in cardiovascular patient care. The position includes a minimum of 0.4 FTE protected administrative time, dependent upon the number of direct reports and additional leadership responsibilities.

The individual who holds this position will exemplify the Rush mission, vision, and values and act in accordance with Rush policies, procedures, guidelines, and service standards.

Job Responsibilities:

• Provides direct oversight, coordination, and management of APPs across the Heart & Vascular service line, including inpatient, ambulatory, procedural, imaging, consultative, and subspecialty cardiovascular programs.

• Partners with Heart & Vascular physician, nursing, and operational leadership to establish and execute strategic clinical and operational priorities.

• Collaborates with cardiovascular leadership teams to ensure seamless integration of APP practice across all cardiac and vascular care settings.

• Supports expansion and optimization of APP practice models to improve patient access, throughput, continuity of care, and operational efficiency within the Heart & Vascular service line.

Administrative & Operational Oversight

• Serves as direct manager for APPs and Lead APPs within the Heart & Vascular service line.

• Oversees APP recruitment, onboarding, credentialing, privileging, orientation, and retention initiatives.

• Directs staffing, scheduling, workforce planning, and clinical deployment across cardiovascular programs and care sites.

• Manages APP performance evaluations (annual and ongoing OPPE/FPPE), competencies, and professional development planning.

• Develops, maintains, and enforces APP policies, procedures, workflows, and best practices specific to cardiovascular care delivery.

• Resolves escalated staffing, performance, and employee relations concerns.

• Participates in budget development, resource allocation, productivity management, and fiscal oversight for APP operations within the service line.

• Attends and contributes to Heart & Vascular leadership, faculty, and operational meetings. Ensures regular communication forums for APPs across the cardiovascular service line.

• Develops and monitors service line goals, productivity standards, patient access metrics, and quality outcomes.

Clinical Practice

• Maintains active clinical practice within the Heart & Vascular service line to support clinical competency and model evidence-based cardiovascular care.

• Completes and documents accurate histories and physical examinations for cardiovascular patients.

• Conducts comprehensive and episodic cardiovascular assessments and develops patient care plans.

• Orders, interprets, and manages diagnostic testing, therapies, and treatment plans within scope of practice.

• Prescribes medications, including controlled substances, as delegated and appropriate within scope of practice.

• Participates in inpatient and outpatient cardiovascular consultations and care coordination.

• Provides accurate and timely documentation within the electronic medical record.

• Collaborates with multidisciplinary teams to coordinate care transitions and specialty referrals.

Leadership & Strategy

• Serves as a liaison between APPs, physicians, nursing, care management, and administrative leadership within the Heart & Vascular service line.

• Develops and sustains an environment that promotes excellence in APP practice, cardiovascular care delivery, and interdisciplinary collaboration.

• Facilitates APP engagement, mentorship, satisfaction, and retention initiatives.

• Participates in strategic planning efforts to align APP workforce contributions with Heart & Vascular and organizational goals.

• Evaluates and evolves APP staffing and care delivery models to optimize patient outcomes, provider efficiency, and operational performance.

• Supports leadership development and succession planning among APP team members.

• Continuously evaluates the effectiveness of APP workforce models and implements operational improvements as needed.

Education:

• Develops, oversees, and promotes continued learning and professional growth among APP staff within the Heart & Vascular service line.

• Coordinates APP student rotations, cardiovascular APP fellowship/residency opportunities, and academic partnerships.

• Encourages continuing education, specialty certification maintenance, and lifelong learning among APPs.

• Promotes participation in cardiovascular research, quality improvement, and evidence-based practice initiatives.

• Pursues ongoing professional development to remain current on trends, innovations, and best practices in cardiovascular medicine and APP leadership.

Qualifications:

• Minimum of five years of Advanced Practice Provider experience in Cardiology, Cardiac Surgery, Vascular Surgery, or Interventional Radiology required.

• Leadership/management experience is preferred.

• APRN candidates must possess Acute Care Certification.

• This role reports directly to the Director of Advanced Practice Providers and has an indirect reporting relationship to the Heart & Vascular Service Line Chief Administrative Officer (CAO).

• Demonstrated expertise in cardiovascular patient care, APP practice management, and interdisciplinary collaboration strongly preferred.

Position Requirements:

Nurse Practitioner:

• Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process

• Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position

• Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)

• CPR, ACLS, and PALS certifications

Physician Assistant:

• Current licensure from the State of Illinois as a Physician Assistant/Associate or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process

• Successful completion of an accredited Physician Assistant/Associate Program

• Current certification from National Commission on Certification of Physician Assistants

• CPR, ACLS, and PALS certifications

The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $162,000 - $212,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Kidney Transplantati

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Social Work Care Manager I is an Illinois licensed social worker who provides patient care through a diverse role as a clinician, educator, care coordinator, and advocate. The Social Work Care Manager I collaborates with other members of the health care team to facilitate effective care management and support services at the appropriate level of care and implement sustainable solutions to support patients and families. The Social Work Care Manager I incorporates a motivational interviewing approach, attending to the patient’s ability to successfully self-manage chronic illnesses and effectively utilize health care services. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Master’s degree in Social Work from an accredited university required.
•Current State of Illinois licensure as a Licensed Social Worker (LSW) required.
•Experience related to psychosocial issues, crisis management, conflict resolution, person-centered planning, and care transitions required.
•Be willing to co-locate in the outpatient clinic when needed.
•Proficient and functional knowledge of Microsoft Office Suite.
•Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve, and analyze data.
•Excellent verbal and written communication and organizational skills.
Preferred Job Qualifications:
•LCSW or commitment to obtain.
•Experience utilizing motivational interviewing preferred.
•Experience working with managed care in a health care setting preferred.
•Case Management certification preferred (or commitment to obtain within 2.5 years).
•Bilingual English/Spanish highly desirable.

Responsibilities:
•Utilizes MHN portal and value-based care EMR reports to identify patients in need of outreach efforts from a psychosocial and environmental perspective based on inter-professional team collaboration, clinic referrals, ER, and patient discharges.
•Facilitates assessment of person's physiological, psychosocial, financial, cultural, and familial situation and coordination of psychosocial services to address person/family/caregiver needs.
•Develops a psychosocial plan of care and serve as a change agent to address the needs of patients with complex psychosocial issues.
•Aligns plan of care (current and anticipated) with available resources and proactively resolve barriers. Promotes cost-effective quality care services.
•Participates in development, implementation, and evaluation of programs within respective RUMG clinics.
•Provide crisis intervention when needed.
•Provides educational materials and resources to patient and family that are in a format which is specific to the patient/family learning abilities and language preference.
•Identifies care management contract outcomes by using care management contract quality measures.
•Models and maintains a quality-based, proactive patient-centered approach to achieve department and institutional goals and process improvements.
•Documents in accordance with regulatory guidelines to ensure effective communications and to support reimbursement standards and requirements. Confers, collaborates, and consults with treatment teams regarding patient progress, transition of care needs; makes referrals and implements discharge plans.
•Organizes and facilitates clinical supervision for social work staff. Manages, reviews, and updates staff continuing education needs.
•Promotes and provides education about the care management role throughout the organization.
•Ensures care management policies and procedures are consistent with regulatory guidelines; provides updates to committees when indicated.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Onsite

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Join Rush University Medical Center as an Admissions Registration Specialist I, where you will play a critical role in supporting patients during some of their most important healthcare moments. In this position, you will work directly with patients and families to complete the registration process, verify insurance coverage, and ensure all demographic and financial information is accurately documented to support timely care and reimbursement.

This third shift position (11:00 PM – 7:30 AM) is part of a collaborative Patient Access team of nine professionals, each supported by a shift supervisor. The role primarily supports Emergency Department registrations, with occasional involvement in direct admissions and patient transfers. You will use industry-leading tools such as Epic for patient registration, along with OneSource and Availity to verify insurance eligibility and complete required admission notifications.

The ideal candidate thrives in a fast-paced hospital environment, demonstrates strong attention to detail, and is passionate about delivering exceptional customer service to patients during critical points in their care journey. Prior experience in a hospital or clinic setting—particularly within emergency department registration—is highly valued.

Rush is committed to supporting the growth and development of its employees. High-performing team members have opportunities to advance through additional specialist levels, team lead positions, and supervisory roles, as well as pursue broader career paths across the Patient Access and Revenue Cycle teams.

Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
• Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
• Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
• Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
• Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
• Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
• Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
• Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
• Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
• Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
• Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
• Other duties as needed and assigned by the supervisor/manager.

Required Job Qualifications:

• High school graduate or equivalent.
• 0-1 year of experience
• Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
• Excellent communication and outstanding customer service and listing skills.
• Basic keyboarding skills
• Critical thinking, sound judgment and strong problem-solving skills essential
• Team oriented, open minded, flexible, and willing to learn
• Strong attention to detail and accuracy required
• Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
• Ability to follow oral and written instructions and established procedures
• Ability to function independently and manage own time and work tasks
• Ability to maintain accuracy and consistency
• Ability to maintain confidentiality

Preferred Job Qualifications:

• Associates Degree in Accounting or Business Administration
• Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
• Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
• Working knowledge of medical terminology and anatomy and physiology is preferable.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy Services- Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician Ill assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
The Technician Ill is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician Ill must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration. liability, and risk.

Other information:
Required Job Qualifications:
•Must be,a-high school graduate or equivalent.
•Current. State of lllinois,Pbarmacy Technician license.
•Individual must have PTCB (Pharmacy Technician Certification Board) certification and/or EXCPT.
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
•At least 6 months of previous experience as a pharmacy technician.
Preferred Job Qualifications:
•Two years of college training or its equivalent.
•ACPE IV certification.
•Hazardous drug compounding certification.
Physical Demands:
•Ability to lift/move 30-50 pounds.gistered pharmacy technician in Illinois.
•Ability to stand for long period of time (4+ hours) between breaks.
•Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
•May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
•This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
Competencies:
•Must meet the competency requirements of a Pharmacy Tech 11.
•Competency demonstrated and ability to train others in at least seven of the tasks below:
A.IV Compounding
B.Hazardous drug identification and compounding
C.Crash Cart restock/outdate process/reporting running
D.Fluids ordering/restocking
E.Narcotics/Cl! Safe receive, send, return, expire transactions and report running
F.OR/Anesthesia ADC restock/troubleshooting
G.Pediatrics drug identification and compounding
H.ADC configuration, set up, troubleshooting, report running, review, and analysis
I.MPI Prepacker
J.Storeroom ordering
K.Recalls; processing, segregatlng and removing from inventory/ADCs
•Ability to effectively follow directions. analyze problems and interpret analytical data.
•Strong communication skills with an emphasis on customer service skUls.
•Accountable for his/her actions, progress and development.
•Attention to detail to provide high quality care and accurate medication preparation.
•Ability to operate technology accurately and efficiently by the end of the defined training period.
•Consistently demonstrates leadership and initiative to peers and others in handling workload.
•Planning, prioritizing, and analyzing situations are frequently.
•Consistent outstanding attendance record relating to tardiness and absences.

Responsibilities:
•Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
•Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
•Demonstrates ability to coach/train other technicians and pharmacy students.
•Demonstrates adaptability. initiates action, manages work, contributes to team success, communication. professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career ladder expectations
•Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
•Ability to use available print and online references as appropriate.
•Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
•Understand the pharmacy workflow for medication returns and medication disposal.
•Performs pharmaceutical calculations accurately including fundamental math calculations. metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
•Responsible for the accurate interpretation of EPIC pharmacy labels:
•Interpretation and understanding of medical abbreviations.
•Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
•Ability to appropriately label all medication dosage forms Including auxiliary labels for expiration and storage as required.
•Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
•Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
•Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
•Responsible for the preparation of non-sterile compounding and packaging:
•Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
•Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
•Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
•Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
•Responsible for inventory, storage and supply maintenance of assigned areas.
•Responsible for training and compliance with USP <797>, USP <800>, USP <795>, and aseptic technique practices when preparing sterile and non-sterile products:
•Recognizes incompatible, unstable and/or expired compounded products.
•Maintains atl required documentation of compounded products and production areas for sterile and non-sterile products.
•Recognizes investigational drug orders and documentation requirements for preparation and use.
•Responsible for exchanging emergency carts and completion of required documentation..
•Responsible for knowing the laws and regulations related to controlled substances.
•Maintain cleanliness of all equipment and work areas.
•Knowledge of departmental and Medical Center safety practices.
•Awareness of departmental quality assurance processes.
•Actively participates In various departmental committees and educational activities as assigned.
•Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
•Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
•Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
•Any and all other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Ambulatory Clinical IT Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $70.36 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Join a team that’s transforming healthcare through technology. Rush University System for Health is seeking a Senior Epic Application Analyst to play a key role in supporting and optimizing our Epic Bones and Kaleidoscope applications within an Epic Community Connect environment.

In this role, you’ll collaborate with clinicians, business partners, and IT professionals to design, build, and enhance Epic solutions that improve care delivery and operational efficiency. You’ll lead complex projects, analyze workflows, and provide technical expertise to ensure seamless integration across clinical systems.

Responsibilities:

• Leads and monitors midsize to large scale projects within multiple functional departments.
• Performs complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation training, support, troubleshooting, and maintenance.
• Configures vendor applications and products.
• Maintains system documentation and develops system specifications and procedures.
• Defines and documents user requirements.
• Applies project planning and project management methodologies.
• Coordinates and leads short duration projects; monitoring project process, progress and results.
• Develops test plans, prepares test data and performs system testing.
• Provides on-site user support during implementations.
• Takes on-call for system application support at scheduled times.
• Audits data entered by end users.
• Troubleshoots and tracks issues and problems.
• Applies systems development methodology to solve problems.
• Handles multiple assignments simultaneously.
• Other duties as assigned.

Required Job Qualifications:

• Bachelor’s degree.
• 5 years of Epic application experience.
• An Associate degree and seven (7) years of Epic application experience will be accepted in lieu of a Bachelor’s.
• Epic certification(s).
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
• Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
• Detail oriented, strong analytical, organizational, and problem solving skills.
• Excellent oral and written communication skills with technical and clinical audiences.
• Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

Preferred Job Qualifications:

• Certification in both Epic Bones and Kaleidoscope.
• Experience working in a hospital or other health care organization.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Local Candidates ONLY please: This position is remote, but requires training on-site for a period of 3-6 months and needs to be on-site for monthly meetings.

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Quality Assurance (QA) Specialist is responsible for performing quality monitoring to ensure Patient Access staff are adhering to expected workflows, internal policies, registration across the organization and external regulatory requirements. The QA Specialist is a remote position supporting across departmental processes. This position will work closely with Patient Access leadership. This position will provide support for both onsite and remote staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent
•1-2 years of experience
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Ability to analyze and interpret data
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Provides on-going monitoring to compile and track performance at the team and individual level and provides trend data to the management team. Prepares and analyzes internal and external quality reports for management staff to review – High dollar accounts; Aged accounts; Guarantor change account; CEA report; Claim edits; DNB accounts. Works newborn accounts – monitoring the addition of insurance for newborn coverage.
3.Reviews prior account notes for past due balances and any information that might aid in the account resolution process, as well as documents all encounters and actions. Follows up with responsible person managing account for updates to resolution.
4.Monitors daily Metrics dashboard for additional accounts that will impact overall increase in unresolved accounts that would impact department’s dashboard metrics for DNFB, Claim edits, and CFB Days.
7.Exercise exceptional customer service skills when communicating with our team members, as well as our internal customers. Finds resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement. Initiates requests for financial Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected.
9.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions at all levels.
10.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.