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    • Access Specialist 2

      19805
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Access Center Primary Care

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $21.61 - $34.04 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Knowledge, Skills, and Abilities:
      Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
      Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
      Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
      Date Reviewed:
      Date Revised:

      Responsibilities:
      1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
      2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
      3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
      4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
      5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
      6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
      7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
      8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
      9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
      10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
      11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
      12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
      13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
      14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
      15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
      16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
      17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
      18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
      19.Utilizes customer service skills to exceed the patient’s needs.
      20.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Access Specialist 2

      19821
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Access Center Primary Care

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $21.61 - $34.04 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Knowledge, Skills, and Abilities:
      Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
      Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
      Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
      Date Reviewed:
      Date Revised:

      Responsibilities:
      1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
      2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
      3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
      4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
      5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
      6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
      7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
      8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
      9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
      10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
      11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
      12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
      13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
      14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
      15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
      16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
      17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
      18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
      19.Utilizes customer service skills to exceed the patient’s needs.
      20.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Access Specialist 1

      20710
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Access Center Specialty Care

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      High School Diploma required.
      Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
      Bilingual skills a plus.
      Certified Healthcare Access Associate (CHAA) preferred.
      Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
      Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
      Date Reviewed:
      Date Revised:

      Responsibilities:
      1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
      2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
      3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
      4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
      5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
      6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
      7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
      8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
      9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
      10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
      11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
      12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
      13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
      14.Promotes a positive and productive environment, supporting teamwork and communication.
      15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
      16.Utilizes customer service skills to exceed the patient’s needs.
      17.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinical Operations Pharmacist

      21074
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Pharmacy

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 4

      Work Schedule:  8 Hr Shifts Rotating shifts, 0630-1500, 0900 - 1730, 1100 - 1930, 1300-2130, 1400-2230

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $49.53 - $78.02 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:

       The scope of practice of the Pharmacist, Clinical and Operations includes evaluating pharmacotherapy, Epic order verification, oversight of technician drug preparation and distribution, and coordination of medication deliveries. In addition, a strong pharmacotherapy knowledge base is necessary to optimize patient therapy. This individual may work in several operational areas including the Central Pharmacy, Operating Room and Pediatric Pharmacy Satellites. This will include troubleshooting drug shortages, coordinate sick call coverage, and providing leadership and feedback to technicians and other staff. The individual must display maturity, independence, initiative, and strong verbal communication skills. In addition, the individuals will exemplify Rush, mission, vision, and values and act in accordance with Rush policies and procedures. This role will include rotating AM and PM shifts (approximately 50% each) and every fourth weekend staffing. 

      Principal Duties and Responsibilities: 

      1. Provide patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff. 

      2. Evaluate and verify Epic provider orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.

      3. Clarify provider orders, when necessary, through direct and timely contact with prescriber or designated practitioner. 

      4. Document Epic clinical interventions. 

      5. Oversight of workflows operations in assigned areas, including but not limited to oral and parenteral medication checking 

      6. Perform daily review of specified pharmacy dashboard reports including pharmacokinetic monitoring, and other drug or patient specific reports, as necessary. 

      7. Precepting of IPPE and APPE students on rotation

      8. Conduct monthly nursing unit inspections of medication storage areas as assigned. 

      9. Supervise pharmacy technician staff involved in the preparation and delivery of medications ensuring coordination of workflows with established delivery schedules. t

      10. Coordinate medication ordering, preparation, dispensing, and administration systems. 

      11. Participate in SE (ADR and medication error) reporting programs. 

      12. Implement all drug use policy and formulary decisions of the Pharmacy, Nutrition and Therapeutics committee 

      13. Maintain working knowledge of medical center and departmental policies and procedures. 

      14. Participate in Code Blue situations, as required. 

      15. Conduct or participate in medication use evaluations, quality improvement projects, or medical center or pharmacy department committees. 

      16. Demonstrate the ability to prioritize work to optimize resources. 

      17. Demonstrate skill in customer service. 

      Required Job Qualifications:

       • One year of hospital pharmacy experience. 

      • Strong analytical, problem-solving, written communication and interpersonal skills. 

      • Must be flexible with work schedule. 

      • Dependable attendance and job performance. 

      • License or license-eligible in the State of Illinois. 

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Ambulatory RN 2 - Rush University Internists (Adult Medicine) - Full-Time

      18357
      United States, IL, Chicago
      Rush Oak Park
      May 09, 2025

      Location: 1700 W Van Buren St; 5th Floor, Chicago, Illinois 60612

      Business Unit: Rush University Internists

      Department: Adult Medicine - Primary Care

      Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

      Work Schedule: Must be able to work an 8-hour shift between 6:30 AM to 6:00 PM - Monday to Friday

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $31.14 - $53.94 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Current license and credentials by the state they are assigned.
      • At least one year of nursing experience required.
      • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
      • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
      • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
      • Current CPR Certification.
      • Analytical ability.
      • Communication skills in order to lead and teach.
      • Ability to interact effectively with others in difficult situations.
      • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      - A specialty certification may be required for certain departments within 12 months of hire.
      Preferred Job Qualifications:
      • National Certification.
      Physical Demands:
      • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
      2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
      3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
      5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
      6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
      7.Communicates current evidence-based strategies, standards of care and protocols with peers.
      8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
      9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
      10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
      11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
      12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
      13.Recognizes patterns and problems in a specific patient population that require evaluation.
      14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
      16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18.Considers factors related to resources utilization when delivering care to patients and families.
      19.Supports clinic goals and change initiatives and participates in nursing shared governance.
      20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
      21.Provides education to staff and/or students in the clinic.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Ambulatory RN 2 - River North Primary Care Clinic

      20724
      United States, IL, Chicago
      Rush Oak Park
      August 01, 2025

      Location: 539 N Dearborn St, Chicago, Illinois 60654

      Business Unit: Rush River North - Primary Care Clinic

      Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

      Shift: 7:00 AM to 3:30 PM

      Work Schedule: 8-Hour Shift - Monday to Friday

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $31.14 - $53.94 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Current license and credentials by the state they are assigned.
      • At least one year of nursing experience required.
      • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
      • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
      • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
      • Current CPR Certification.
      • Analytical ability.
      • Communication skills in order to lead and teach.
      • Ability to interact effectively with others in difficult situations.
      • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      - A specialty certification may be required for certain departments within 12 months of hire.
      Preferred Job Qualifications:
      • National Certification.
      Physical Demands:
      • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
      2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
      3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
      5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
      6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
      7.Communicates current evidence-based strategies, standards of care and protocols with peers.
      8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
      9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
      10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
      11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
      12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
      13.Recognizes patterns and problems in a specific patient population that require evaluation.
      14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
      16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18.Considers factors related to resources utilization when delivering care to patients and families.
      19.Supports clinic goals and change initiatives and participates in nursing shared governance.
      20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
      21.Provides education to staff and/or students in the clinic.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Patient Care Tech - 14 W Tower (Oncology) - Full-Time, Night Shift

      20506
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 14 West Tower - Med-Surg Oncology

      Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

      Shift: Night Shift: 7:00 PM to 7:30 AM

      Work Schedule: 12-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.00 - $23.50 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school diploma or equivalent.
      •Maintain current BLS certification.
      •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
      •Successful completion of the institutional screening examination.
      •Ability to solve simple problems.
      •Excellent communication and customer service skills.
      Preferred Job Qualifications:
      •Prior clinical experience in an acute care setting.

      Responsibilities:
      1. Assists the RN in the delivery of patient care.
      1.1 Reports to charge RN or designate for assignment of duties.
      1.2 Maintains a safe patient environment.
      1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
      1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
      1.5 Assists patients in activities of daily living.
      1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
      1.7 Performs routine procedures, treatments and specimen collections.
      1.8 Demonstrates aseptic technique, when necessary.
      1.9 Assists RN or physician with advanced procedures.
      1.10 Assists the nurse in the management of uncomplicated tubes and drains.
      1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
      1.12 Demonstrates knowledge of age specific variables and growth and development.
      1.13 Immediately reports changes in patient condition to the appropriate RN.
      2. Transports patients and (other) items as needed.
      2.1 Assists with admission, discharge, and transport of patients.
      2.2 Transports laboratory specimens and patient belongings as required.
      2.3 Obtains blood products, supplies and equipment as necessary.
      3. Competently utilizes technology.
      3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
      3.2 Demonstrates proficiency in the use of EPIC.
      3.3 Consistently documents in real time at the point of care.
      3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
      4. Maintains a safe and orderly, well equipped environment.
      4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
      4.2 Independently orders, organizes, and restocks according to unit specifications.
      4.3 Replenishes patient room supplies.
      4.4 Maintains emergency supplies.
      5. Demonstrates a professional work style in interactions with internal and external customers.
      5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
      5.2 Negotiates break time and communicates departure and return time per unit protocol.
      5.3 Demonstrates initiative and self-direction in work habits.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Patient Care Tech - 14 W Tower (Oncology) - Part-Time, Day Shift

      20527
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 14 West Tower - Med-Surg Oncology

      Work Type: Part-Time - 24 Hours per week (0. 6 FTE)

      Shift: Day Shift: 7:00 AM to 7:30 PM

      Work Schedule: 12-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.00 - $23.50 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school diploma or equivalent.
      •Maintain current BLS certification.
      •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
      •Successful completion of the institutional screening examination.
      •Ability to solve simple problems.
      •Excellent communication and customer service skills.
      Preferred Job Qualifications:
      •Prior clinical experience in an acute care setting.

      Responsibilities:
      1. Assists the RN in the delivery of patient care.
      1.1 Reports to charge RN or designate for assignment of duties.
      1.2 Maintains a safe patient environment.
      1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
      1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
      1.5 Assists patients in activities of daily living.
      1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
      1.7 Performs routine procedures, treatments and specimen collections.
      1.8 Demonstrates aseptic technique, when necessary.
      1.9 Assists RN or physician with advanced procedures.
      1.10 Assists the nurse in the management of uncomplicated tubes and drains.
      1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
      1.12 Demonstrates knowledge of age specific variables and growth and development.
      1.13 Immediately reports changes in patient condition to the appropriate RN.
      2. Transports patients and (other) items as needed.
      2.1 Assists with admission, discharge, and transport of patients.
      2.2 Transports laboratory specimens and patient belongings as required.
      2.3 Obtains blood products, supplies and equipment as necessary.
      3. Competently utilizes technology.
      3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
      3.2 Demonstrates proficiency in the use of EPIC.
      3.3 Consistently documents in real time at the point of care.
      3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
      4. Maintains a safe and orderly, well equipped environment.
      4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
      4.2 Independently orders, organizes, and restocks according to unit specifications.
      4.3 Replenishes patient room supplies.
      4.4 Maintains emergency supplies.
      5. Demonstrates a professional work style in interactions with internal and external customers.
      5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
      5.2 Negotiates break time and communicates departure and return time per unit protocol.
      5.3 Demonstrates initiative and self-direction in work habits.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Medical Laboratory Scientist 3

      20833
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Histocompatibility-Immunogentic

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00AM - 5:30pm) -(Sunday-Thursday)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.89 - $50.63 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Serves as an expert within the assigned field of responsibility. Instructs students, residents, and new employees. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

      Required Job Qualifications:
      Education: Bachelor’s degree in relevant science required, Master of Science degree in relevant discipline preferred.
      Certification from nationally recognized certifying agency required. Some laboratory disciplines may require more stringent certification criteria.
      Certification from nationally recognized certifying agency required. Some laboratory disciplines may require more stringent certification criteria.
      Acceptable credentials (can vary depending on the laboratory section):
      •Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
      •Medical Technologist (MT) via the American Medical Technologists (AMT)
      •Blood Bank (BB) via the ASCP
      •Chemistry (C) via the ASCP
      •Cytogenetics (CG) via the ASCP
      •Cytotechnologist (CT) via the ASCP
      •Hematology (H) via the ASCP
      •Microbiology (M) via the ASCP
      •Molecular Biology (MB) via the ASCP
      •Specialty in Cytometry (SCYM) via the ASCP
      •Technologist in HLA (CHT) or Specialist in HLA (CHS) via ACHI
      Experience: Minimum of five years of high-complexity clinical laboratory-related experience required. Some lab divisions may require more.
      Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.
      Preferred Job Qualifications:
      Master of Science degree in relevant discipline preferred.
      CLIA QUALIFICATION FOR TESTING:
      Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
      Physical Demands:
      Able to work in fast pace, often stressful, computerized environment. Able to lift 20 pounds and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

      Responsibilities:
      Administrative and Advanced Technical Duties
      •Demonstrates proficiency in all duties as defined in the role of Medical Technologist II.
      •Serves as an expert within the assigned field of responsibility.
      •Instructs students, residents, and new employees. Evaluate their performance within established deadlines.
      •Participates in presenting case studies or in-services.
      •Recognizes QC problems, shifts drifts, or discrepancies, determines root cause and can resolve. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed.
      •Required to oversee and maintain a clean, clutter-free and well-organized area of responsibility.
      •Required to prepare and present one inter-laboratory continuing education presentation per year.
      •Participates in, prepares, and presents quality improvement initiatives accomplished in the laboratory.
      Will be responsible for any combination of the following:
      •Inventory management
      •Key facilitator for an instrument or workflow process
      •Quality or Safety Officer
      •Mentoring and training MLS1 and MLS2
      •Assist in inspection preparation
      Joh Components:
      Performs Laboratory Testing
      Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively and serves as a technical expert for other laboratory staff. Ensures all testing is performed following Rush approved Policies and Procedures.
      Quality Control and Preventative Maintenance
      Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems, shifts, drifts, or discrepancies, determines root cause, and can resolve them. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed.
      Troubleshooting
      Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all of the time. Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
      Organization of Work Area
      Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect area at the beginning and end of each shift. Required to oversee and maintain a clean, clutter free and well-organized area of responsibility.
      Specimen Acceptability
      Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
      Turnaround Time Expectations
      Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure the turnaround time of all samples.
      Time Management
      Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers in finishing shift tasks. Adheres to the defined allotted time for breaks and lunch.
      Continuing Education
      Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department. Required to prepare and present one inter-laboratory continuing education presentation per year. Prepares and presents quality improvement initiatives accomplished in the laboratory.
      Special Projects
      Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed-upon time frame. Participates in procedure implementation and training of new staff and students. Required to identify, participate, and lead in process improvement projects.
      Tech-in-Charge
      Required to perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
      Report Reviewing and Results Reporting
      Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System. Review of others' results.
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Patient Care Tech - 13 W Tower (Ortho/Neuro) - Full-Time, Night Shift

      20835
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 13 West Tower - Ortho/Neuro, Spine & Head/Neck Surgery

      Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

      Shift: Night Shift: 7:00 PM to 7:30 AM

      Work Schedule: 12-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.00 - $23.50 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school diploma or equivalent.
      •Maintain current BLS certification.
      •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
      •Successful completion of the institutional screening examination.
      •Ability to solve simple problems.
      •Excellent communication and customer service skills.
      Preferred Job Qualifications:
      •Prior clinical experience in an acute care setting.

      Responsibilities:
      1. Assists the RN in the delivery of patient care.
      1.1 Reports to charge RN or designate for assignment of duties.
      1.2 Maintains a safe patient environment.
      1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
      1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
      1.5 Assists patients in activities of daily living.
      1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
      1.7 Performs routine procedures, treatments and specimen collections.
      1.8 Demonstrates aseptic technique, when necessary.
      1.9 Assists RN or physician with advanced procedures.
      1.10 Assists the nurse in the management of uncomplicated tubes and drains.
      1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
      1.12 Demonstrates knowledge of age specific variables and growth and development.
      1.13 Immediately reports changes in patient condition to the appropriate RN.
      2. Transports patients and (other) items as needed.
      2.1 Assists with admission, discharge, and transport of patients.
      2.2 Transports laboratory specimens and patient belongings as required.
      2.3 Obtains blood products, supplies and equipment as necessary.
      3. Competently utilizes technology.
      3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
      3.2 Demonstrates proficiency in the use of EPIC.
      3.3 Consistently documents in real time at the point of care.
      3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
      4. Maintains a safe and orderly, well equipped environment.
      4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
      4.2 Independently orders, organizes, and restocks according to unit specifications.
      4.3 Replenishes patient room supplies.
      4.4 Maintains emergency supplies.
      5. Demonstrates a professional work style in interactions with internal and external customers.
      5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
      5.2 Negotiates break time and communicates departure and return time per unit protocol.
      5.3 Demonstrates initiative and self-direction in work habits.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Epic Application Analyst - Epic Willow

      19679
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Inpatient Clinical IT Services

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.61 - $58.14 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary: 

      Bring your Epic Willow expertise to a role where your work directly impacts patient care and pharmacy operations. At Rush, you’ll be part of a collaborative, forward-thinking team dedicated to optimizing our Epic systems to deliver safe, efficient, and innovative healthcare solutions. In this role, you’ll design, build, and maintain the Willow application to support clinical workflows, enhance medication management, and streamline pharmacy processes. You’ll work closely with pharmacists, clinicians, and IT professionals to assess needs, translate requirements into actionable system configurations, and ensure seamless integrations across the enterprise. If you’re Epic-certified, detail-oriented, and passionate about improving healthcare through technology, we’d love to have you on board.  The individual selected for this position will Exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Responsibilities:

      • Plans, designs, implements, maintain, and provide ongoing optimization and support for Epic clinical applications.
      • Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
      • Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
      • Performs builds, upgrades, and system enhancements as needed.
      • Supports applications throughout all phases of implementation.
      • Delivers post-implementation training, support, troubleshooting, and maintenance.
      • Configures vendor applications and products.
      • Maintains system documentation and develops system specifications and procedures.
      • Defines and documents user requirements.
      • Applies project planning and project management methodologies.
      • Coordinates and leads short duration projects; monitoring project process, progress and results.
      • Develops test plans, prepares test data and performs system testing.
      • Provides on-site user support during implementations.
      • Takes on-call for system application support at scheduled times.
      • Audits data entered by end users.
      • Troubleshoots and tracks issues and problems.
      • Applies systems development methodology to solve problems.
      • Handles multiple assignments simultaneously.
      • Other duties as assigned.

      Required Job Qualifications:

      • Bachelor’s degree.
      • 3 years of Epic application experience.
      • An Associate degree and five (5) years of epic application experience will be accepted in lieu of a Bachelor’s.
      • Epic certification(s).
      • Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
      • Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
      • Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
      • Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
      • Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
      • Detail oriented, strong analytical, organizational, and problem solving skills.
      • Excellent oral and written communication skills with technical and clinical audiences.
      • Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

      Preferred Job Qualifications:

      • Experience working in a hospital or other health care organization.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Polysomnograph Tech

      19731
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Behavioral Sci PBC Sleep Dis

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 6 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $27.47 - $43.27 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This role functions as part of the Sleep Center team. This person in this position performs routine polysomnographic testing and provides technical analysis of the subsequent data. The incumbent will conduct in compliance with Rush, State, and Federal guidelines. In addition, the Polysomnograph Technician will communicate sleep study related information to patients, families, nursing, and medical staff as necessary. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High school diploma/GED required.
      •Certified in cardiopulmonary resuscitation for infants, children, and adults.
      •Detail-oriented, organized and have excellent oral and written communication skills.
      •Able to maintain vigilance in a non-stimulating environment.
      •React calmly in emergency situations and make appropriate and timely decisions.
      Preferred Job Qualifications:
      •Training as registered polysomnography technician (R.PSG.T) and/or as respiratory therapist.
      Physical Demands:
      •Able to lift/move up to 50 pounds and be able to walk, push, pull, grasp, bend, stoop, squat and reach as necessary.
      •Able to assist patients with walking and repositioning in bed.
      •Able to hear efficiently in order to respond to alarms and communicate with patients.
      •Specific visual ability requirements include close distance, color and peripheral vision, hand-eye coordination, depth perception and the ability to adjust focus.
      •Able to retrieve, communicate and present information in a written, auditory and visual manner.
      •Have annual PPD test results.
      •Provide proof of Hepatitis B vaccination or sign declination form.
      •May be subjected to stressful clinical situations and professional relationships.
      •May be exposed to infectious agents during patient contact.
      •May be exposed to chemical vapors or have skin contact with chemical substances.
      •Lifting/moving equipment and patients may result in muscular strain.
      •The work setting is a clean, well lit, climate controlled and ventilated facility.
      •The Sleep Technologist is generally required to sit and monitor polysomnograms and patients for several continuous hours.

      Responsibilities:
      1. Maintain confidentiality when dealing with any patient information.
      2. Interact with patients, physicians, coworkers and visitors in a courteous, professional manner.
      3. Report for scheduled work shifts on time and in proper attire, wearing name badge.
      4. Demonstrate a high level of flexibility with work schedule and/or shift to meet patient or company needs.
      5. Demonstrate proficient time management and the ability to perform multiple tasks at one time.
      6. Maintain an organized and clean work area that is stocked with the appropriate supplies.
      7. Properly utilize and maintain supplies and equipment.
      8. Handle stressful and difficult situations in a calm and professional manner.
      9. Communicate concerns/issues to management in an appropriate and timely manner.
      10. Demonstrate gradual and persistent improvement in job performance quality.
      11. Demonstrate self-motivation to maintain professional competency by participating in continuing education conferences, seminars and other opportunities as able.
      12. Attend department meetings or other in-service activities as scheduled.
      13. Fulfill annual training and health screening requirements. Maintain current CPR certification.
      14. Identify and strive to meet departmental goals, objectives and plans.
      15. Work professionally as a team member in conjunction with fellow employees.
      16. Assist in maintaining an atmosphere of cooperation with other departments.
      17. Perform other duties within scope of ability as assigned by direct supervisor to ensure efficient operation of the department and company, including those required during emergencies.
      18. Make confirmation call to patients per site-specific procedure.
      19. Review information in patient record to include chief sleep/wake complaint and order for study.
      20. Greet patient and parent/guardian upon arrival and escort him/her to sleep room. Educate patient and family member(s) on overnight and morning procedures, answering any questions. Interview patient to obtain information needed for completion of pre-test paperwork.
      21. Set up and calibrate monitoring equipment. Select appropriate recording montage.
      22. Apply electrodes and other recording devices to patient and verify their proper function.
      23. Perform pre-test calibrations, making any necessary adjustments to equipment.
      24. Institute "lights out" and document patient data.
      25. Monitor the polysomnogram, obtaining a high quality recording.
      26. Recognize and document clinical and physiological events pertinent to the study at least hourly and more frequently as needed.
      27. Communicate information on patient status to referring physician/medical director as needed.
      28. Recognize and document all artifacts and equipment malfunctions, taking the proper steps to eliminate them. Report any equipment malfunctions to direct supervisor.
      29. Call 24-hour technical support line for assistance as needed.
      30. Assist patient with needs during procedure in order to obtain the required sleep/wake data.
      31. Understand indications, contraindications and adverse effects of continuous and bilevel positive airway pressure as well as oxygen administration.
      32. Apply and titrate positive airway pressure and oxygen therapy based on physician order and in accordance with established policies and procedures.
      33. Wake patient and record post-test calibrations.
      34. Gently remove all electrodes and transducers from patient and allow time for clean-up. Have patient complete post-test paperwork. Discharge patient.
      35. Perform confirmation call and leave shift report with appropriate contacts.
      36. Recognize and respond appropriately and quickly to patient physiologic events.
      37. Safely lift/move patients and equipment, using proper body mechanics.
      38. Ensure safety and welfare of all patients, including those with special needs.
      39. Check availability and function of emergency equipment.
      40. Comply with Universal Precautions at all times.
      41. Properly and thoroughly disinfect/sterilize equipment, electrodes and transducers.
      42. Appropriately handle all hazardous materials.
      43. Conduct Multiple Sleep Latency and Maintenance of Wakefulness Testing.
      44. Conduct testing of adult and pediatric patients.
      45. Conduct in-lab seizure monitoring.
      46. Conduct PAP Nap protocols and other mask desensitization procedures whenever required by center.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    Access Specialist 2

    19805
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Access Center Primary Care

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $21.61 - $34.04 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Knowledge, Skills, and Abilities:
    Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
    Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
    Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
    Date Reviewed:
    Date Revised:

    Responsibilities:
    1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
    2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
    3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
    4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
    5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
    6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
    7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
    8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
    9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
    10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
    11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
    12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
    13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
    14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
    15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
    16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
    17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
    18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
    19.Utilizes customer service skills to exceed the patient’s needs.
    20.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Access Specialist 2

    19821
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Access Center Primary Care

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $21.61 - $34.04 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Knowledge, Skills, and Abilities:
    Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
    Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
    Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
    Date Reviewed:
    Date Revised:

    Responsibilities:
    1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
    2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
    3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
    4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
    5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
    6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
    7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
    8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
    9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
    10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
    11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
    12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
    13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
    14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
    15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
    16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
    17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
    18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
    19.Utilizes customer service skills to exceed the patient’s needs.
    20.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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    Access Specialist 1

    20710
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Access Center Specialty Care

    Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    High School Diploma required.
    Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
    Bilingual skills a plus.
    Certified Healthcare Access Associate (CHAA) preferred.
    Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
    Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
    Date Reviewed:
    Date Revised:

    Responsibilities:
    1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
    2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
    3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
    4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
    5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
    6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
    7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
    8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
    9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
    10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
    11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
    12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
    13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
    14.Promotes a positive and productive environment, supporting teamwork and communication.
    15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
    16.Utilizes customer service skills to exceed the patient’s needs.
    17.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinical Operations Pharmacist

    21074
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Pharmacy

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 4

    Work Schedule:  8 Hr Shifts Rotating shifts, 0630-1500, 0900 - 1730, 1100 - 1930, 1300-2130, 1400-2230

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $49.53 - $78.02 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:

     The scope of practice of the Pharmacist, Clinical and Operations includes evaluating pharmacotherapy, Epic order verification, oversight of technician drug preparation and distribution, and coordination of medication deliveries. In addition, a strong pharmacotherapy knowledge base is necessary to optimize patient therapy. This individual may work in several operational areas including the Central Pharmacy, Operating Room and Pediatric Pharmacy Satellites. This will include troubleshooting drug shortages, coordinate sick call coverage, and providing leadership and feedback to technicians and other staff. The individual must display maturity, independence, initiative, and strong verbal communication skills. In addition, the individuals will exemplify Rush, mission, vision, and values and act in accordance with Rush policies and procedures. This role will include rotating AM and PM shifts (approximately 50% each) and every fourth weekend staffing. 

    Principal Duties and Responsibilities: 

    1. Provide patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff. 

    2. Evaluate and verify Epic provider orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.

    3. Clarify provider orders, when necessary, through direct and timely contact with prescriber or designated practitioner. 

    4. Document Epic clinical interventions. 

    5. Oversight of workflows operations in assigned areas, including but not limited to oral and parenteral medication checking 

    6. Perform daily review of specified pharmacy dashboard reports including pharmacokinetic monitoring, and other drug or patient specific reports, as necessary. 

    7. Precepting of IPPE and APPE students on rotation

    8. Conduct monthly nursing unit inspections of medication storage areas as assigned. 

    9. Supervise pharmacy technician staff involved in the preparation and delivery of medications ensuring coordination of workflows with established delivery schedules. t

    10. Coordinate medication ordering, preparation, dispensing, and administration systems. 

    11. Participate in SE (ADR and medication error) reporting programs. 

    12. Implement all drug use policy and formulary decisions of the Pharmacy, Nutrition and Therapeutics committee 

    13. Maintain working knowledge of medical center and departmental policies and procedures. 

    14. Participate in Code Blue situations, as required. 

    15. Conduct or participate in medication use evaluations, quality improvement projects, or medical center or pharmacy department committees. 

    16. Demonstrate the ability to prioritize work to optimize resources. 

    17. Demonstrate skill in customer service. 

    Required Job Qualifications:

     • One year of hospital pharmacy experience. 

    • Strong analytical, problem-solving, written communication and interpersonal skills. 

    • Must be flexible with work schedule. 

    • Dependable attendance and job performance. 

    • License or license-eligible in the State of Illinois. 

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Ambulatory RN 2 - Rush University Internists (Adult Medicine) - Full-Time

    18357
    United States, IL, Chicago
    Rush Oak Park
    May 09, 2025

    Location: 1700 W Van Buren St; 5th Floor, Chicago, Illinois 60612

    Business Unit: Rush University Internists

    Department: Adult Medicine - Primary Care

    Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

    Work Schedule: Must be able to work an 8-hour shift between 6:30 AM to 6:00 PM - Monday to Friday

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $31.14 - $53.94 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Current license and credentials by the state they are assigned.
    • At least one year of nursing experience required.
    • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
    • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
    • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
    • Current CPR Certification.
    • Analytical ability.
    • Communication skills in order to lead and teach.
    • Ability to interact effectively with others in difficult situations.
    • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    - A specialty certification may be required for certain departments within 12 months of hire.
    Preferred Job Qualifications:
    • National Certification.
    Physical Demands:
    • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
    2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
    3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
    5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
    6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
    7.Communicates current evidence-based strategies, standards of care and protocols with peers.
    8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
    9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
    10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
    11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
    12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
    13.Recognizes patterns and problems in a specific patient population that require evaluation.
    14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
    16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18.Considers factors related to resources utilization when delivering care to patients and families.
    19.Supports clinic goals and change initiatives and participates in nursing shared governance.
    20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
    21.Provides education to staff and/or students in the clinic.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Ambulatory RN 2 - River North Primary Care Clinic

    20724
    United States, IL, Chicago
    Rush Oak Park
    August 01, 2025

    Location: 539 N Dearborn St, Chicago, Illinois 60654

    Business Unit: Rush River North - Primary Care Clinic

    Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

    Shift: 7:00 AM to 3:30 PM

    Work Schedule: 8-Hour Shift - Monday to Friday

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $31.14 - $53.94 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Current license and credentials by the state they are assigned.
    • At least one year of nursing experience required.
    • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
    • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
    • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
    • Current CPR Certification.
    • Analytical ability.
    • Communication skills in order to lead and teach.
    • Ability to interact effectively with others in difficult situations.
    • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    - A specialty certification may be required for certain departments within 12 months of hire.
    Preferred Job Qualifications:
    • National Certification.
    Physical Demands:
    • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
    2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
    3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
    5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
    6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
    7.Communicates current evidence-based strategies, standards of care and protocols with peers.
    8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
    9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
    10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
    11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
    12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
    13.Recognizes patterns and problems in a specific patient population that require evaluation.
    14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
    16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18.Considers factors related to resources utilization when delivering care to patients and families.
    19.Supports clinic goals and change initiatives and participates in nursing shared governance.
    20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
    21.Provides education to staff and/or students in the clinic.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Patient Care Tech - 14 W Tower (Oncology) - Full-Time, Night Shift

    20506
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 14 West Tower - Med-Surg Oncology

    Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

    Shift: Night Shift: 7:00 PM to 7:30 AM

    Work Schedule: 12-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.00 - $23.50 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school diploma or equivalent.
    •Maintain current BLS certification.
    •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
    •Successful completion of the institutional screening examination.
    •Ability to solve simple problems.
    •Excellent communication and customer service skills.
    Preferred Job Qualifications:
    •Prior clinical experience in an acute care setting.

    Responsibilities:
    1. Assists the RN in the delivery of patient care.
    1.1 Reports to charge RN or designate for assignment of duties.
    1.2 Maintains a safe patient environment.
    1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
    1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
    1.5 Assists patients in activities of daily living.
    1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
    1.7 Performs routine procedures, treatments and specimen collections.
    1.8 Demonstrates aseptic technique, when necessary.
    1.9 Assists RN or physician with advanced procedures.
    1.10 Assists the nurse in the management of uncomplicated tubes and drains.
    1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
    1.12 Demonstrates knowledge of age specific variables and growth and development.
    1.13 Immediately reports changes in patient condition to the appropriate RN.
    2. Transports patients and (other) items as needed.
    2.1 Assists with admission, discharge, and transport of patients.
    2.2 Transports laboratory specimens and patient belongings as required.
    2.3 Obtains blood products, supplies and equipment as necessary.
    3. Competently utilizes technology.
    3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
    3.2 Demonstrates proficiency in the use of EPIC.
    3.3 Consistently documents in real time at the point of care.
    3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
    4. Maintains a safe and orderly, well equipped environment.
    4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
    4.2 Independently orders, organizes, and restocks according to unit specifications.
    4.3 Replenishes patient room supplies.
    4.4 Maintains emergency supplies.
    5. Demonstrates a professional work style in interactions with internal and external customers.
    5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
    5.2 Negotiates break time and communicates departure and return time per unit protocol.
    5.3 Demonstrates initiative and self-direction in work habits.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Patient Care Tech - 14 W Tower (Oncology) - Part-Time, Day Shift

    20527
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 14 West Tower - Med-Surg Oncology

    Work Type: Part-Time - 24 Hours per week (0. 6 FTE)

    Shift: Day Shift: 7:00 AM to 7:30 PM

    Work Schedule: 12-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.00 - $23.50 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school diploma or equivalent.
    •Maintain current BLS certification.
    •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
    •Successful completion of the institutional screening examination.
    •Ability to solve simple problems.
    •Excellent communication and customer service skills.
    Preferred Job Qualifications:
    •Prior clinical experience in an acute care setting.

    Responsibilities:
    1. Assists the RN in the delivery of patient care.
    1.1 Reports to charge RN or designate for assignment of duties.
    1.2 Maintains a safe patient environment.
    1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
    1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
    1.5 Assists patients in activities of daily living.
    1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
    1.7 Performs routine procedures, treatments and specimen collections.
    1.8 Demonstrates aseptic technique, when necessary.
    1.9 Assists RN or physician with advanced procedures.
    1.10 Assists the nurse in the management of uncomplicated tubes and drains.
    1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
    1.12 Demonstrates knowledge of age specific variables and growth and development.
    1.13 Immediately reports changes in patient condition to the appropriate RN.
    2. Transports patients and (other) items as needed.
    2.1 Assists with admission, discharge, and transport of patients.
    2.2 Transports laboratory specimens and patient belongings as required.
    2.3 Obtains blood products, supplies and equipment as necessary.
    3. Competently utilizes technology.
    3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
    3.2 Demonstrates proficiency in the use of EPIC.
    3.3 Consistently documents in real time at the point of care.
    3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
    4. Maintains a safe and orderly, well equipped environment.
    4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
    4.2 Independently orders, organizes, and restocks according to unit specifications.
    4.3 Replenishes patient room supplies.
    4.4 Maintains emergency supplies.
    5. Demonstrates a professional work style in interactions with internal and external customers.
    5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
    5.2 Negotiates break time and communicates departure and return time per unit protocol.
    5.3 Demonstrates initiative and self-direction in work habits.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Medical Laboratory Scientist 3

    20833
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: RML Histocompatibility-Immunogentic

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00AM - 5:30pm) -(Sunday-Thursday)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.89 - $50.63 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Serves as an expert within the assigned field of responsibility. Instructs students, residents, and new employees. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

    Required Job Qualifications:
    Education: Bachelor’s degree in relevant science required, Master of Science degree in relevant discipline preferred.
    Certification from nationally recognized certifying agency required. Some laboratory disciplines may require more stringent certification criteria.
    Certification from nationally recognized certifying agency required. Some laboratory disciplines may require more stringent certification criteria.
    Acceptable credentials (can vary depending on the laboratory section):
    •Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
    •Medical Technologist (MT) via the American Medical Technologists (AMT)
    •Blood Bank (BB) via the ASCP
    •Chemistry (C) via the ASCP
    •Cytogenetics (CG) via the ASCP
    •Cytotechnologist (CT) via the ASCP
    •Hematology (H) via the ASCP
    •Microbiology (M) via the ASCP
    •Molecular Biology (MB) via the ASCP
    •Specialty in Cytometry (SCYM) via the ASCP
    •Technologist in HLA (CHT) or Specialist in HLA (CHS) via ACHI
    Experience: Minimum of five years of high-complexity clinical laboratory-related experience required. Some lab divisions may require more.
    Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.
    Preferred Job Qualifications:
    Master of Science degree in relevant discipline preferred.
    CLIA QUALIFICATION FOR TESTING:
    Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
    Physical Demands:
    Able to work in fast pace, often stressful, computerized environment. Able to lift 20 pounds and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

    Responsibilities:
    Administrative and Advanced Technical Duties
    •Demonstrates proficiency in all duties as defined in the role of Medical Technologist II.
    •Serves as an expert within the assigned field of responsibility.
    •Instructs students, residents, and new employees. Evaluate their performance within established deadlines.
    •Participates in presenting case studies or in-services.
    •Recognizes QC problems, shifts drifts, or discrepancies, determines root cause and can resolve. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed.
    •Required to oversee and maintain a clean, clutter-free and well-organized area of responsibility.
    •Required to prepare and present one inter-laboratory continuing education presentation per year.
    •Participates in, prepares, and presents quality improvement initiatives accomplished in the laboratory.
    Will be responsible for any combination of the following:
    •Inventory management
    •Key facilitator for an instrument or workflow process
    •Quality or Safety Officer
    •Mentoring and training MLS1 and MLS2
    •Assist in inspection preparation
    Joh Components:
    Performs Laboratory Testing
    Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively and serves as a technical expert for other laboratory staff. Ensures all testing is performed following Rush approved Policies and Procedures.
    Quality Control and Preventative Maintenance
    Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems, shifts, drifts, or discrepancies, determines root cause, and can resolve them. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed.
    Troubleshooting
    Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all of the time. Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
    Organization of Work Area
    Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect area at the beginning and end of each shift. Required to oversee and maintain a clean, clutter free and well-organized area of responsibility.
    Specimen Acceptability
    Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
    Turnaround Time Expectations
    Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure the turnaround time of all samples.
    Time Management
    Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers in finishing shift tasks. Adheres to the defined allotted time for breaks and lunch.
    Continuing Education
    Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department. Required to prepare and present one inter-laboratory continuing education presentation per year. Prepares and presents quality improvement initiatives accomplished in the laboratory.
    Special Projects
    Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed-upon time frame. Participates in procedure implementation and training of new staff and students. Required to identify, participate, and lead in process improvement projects.
    Tech-in-Charge
    Required to perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
    Report Reviewing and Results Reporting
    Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System. Review of others' results.
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Patient Care Tech - 13 W Tower (Ortho/Neuro) - Full-Time, Night Shift

    20835
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 13 West Tower - Ortho/Neuro, Spine & Head/Neck Surgery

    Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

    Shift: Night Shift: 7:00 PM to 7:30 AM

    Work Schedule: 12-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.00 - $23.50 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school diploma or equivalent.
    •Maintain current BLS certification.
    •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
    •Successful completion of the institutional screening examination.
    •Ability to solve simple problems.
    •Excellent communication and customer service skills.
    Preferred Job Qualifications:
    •Prior clinical experience in an acute care setting.

    Responsibilities:
    1. Assists the RN in the delivery of patient care.
    1.1 Reports to charge RN or designate for assignment of duties.
    1.2 Maintains a safe patient environment.
    1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
    1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
    1.5 Assists patients in activities of daily living.
    1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
    1.7 Performs routine procedures, treatments and specimen collections.
    1.8 Demonstrates aseptic technique, when necessary.
    1.9 Assists RN or physician with advanced procedures.
    1.10 Assists the nurse in the management of uncomplicated tubes and drains.
    1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
    1.12 Demonstrates knowledge of age specific variables and growth and development.
    1.13 Immediately reports changes in patient condition to the appropriate RN.
    2. Transports patients and (other) items as needed.
    2.1 Assists with admission, discharge, and transport of patients.
    2.2 Transports laboratory specimens and patient belongings as required.
    2.3 Obtains blood products, supplies and equipment as necessary.
    3. Competently utilizes technology.
    3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
    3.2 Demonstrates proficiency in the use of EPIC.
    3.3 Consistently documents in real time at the point of care.
    3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
    4. Maintains a safe and orderly, well equipped environment.
    4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
    4.2 Independently orders, organizes, and restocks according to unit specifications.
    4.3 Replenishes patient room supplies.
    4.4 Maintains emergency supplies.
    5. Demonstrates a professional work style in interactions with internal and external customers.
    5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
    5.2 Negotiates break time and communicates departure and return time per unit protocol.
    5.3 Demonstrates initiative and self-direction in work habits.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Epic Application Analyst - Epic Willow

    19679
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Inpatient Clinical IT Services

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.61 - $58.14 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary: 

    Bring your Epic Willow expertise to a role where your work directly impacts patient care and pharmacy operations. At Rush, you’ll be part of a collaborative, forward-thinking team dedicated to optimizing our Epic systems to deliver safe, efficient, and innovative healthcare solutions. In this role, you’ll design, build, and maintain the Willow application to support clinical workflows, enhance medication management, and streamline pharmacy processes. You’ll work closely with pharmacists, clinicians, and IT professionals to assess needs, translate requirements into actionable system configurations, and ensure seamless integrations across the enterprise. If you’re Epic-certified, detail-oriented, and passionate about improving healthcare through technology, we’d love to have you on board.  The individual selected for this position will Exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Responsibilities:

    • Plans, designs, implements, maintain, and provide ongoing optimization and support for Epic clinical applications.
    • Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
    • Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
    • Performs builds, upgrades, and system enhancements as needed.
    • Supports applications throughout all phases of implementation.
    • Delivers post-implementation training, support, troubleshooting, and maintenance.
    • Configures vendor applications and products.
    • Maintains system documentation and develops system specifications and procedures.
    • Defines and documents user requirements.
    • Applies project planning and project management methodologies.
    • Coordinates and leads short duration projects; monitoring project process, progress and results.
    • Develops test plans, prepares test data and performs system testing.
    • Provides on-site user support during implementations.
    • Takes on-call for system application support at scheduled times.
    • Audits data entered by end users.
    • Troubleshoots and tracks issues and problems.
    • Applies systems development methodology to solve problems.
    • Handles multiple assignments simultaneously.
    • Other duties as assigned.

    Required Job Qualifications:

    • Bachelor’s degree.
    • 3 years of Epic application experience.
    • An Associate degree and five (5) years of epic application experience will be accepted in lieu of a Bachelor’s.
    • Epic certification(s).
    • Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
    • Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
    • Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
    • Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
    • Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
    • Detail oriented, strong analytical, organizational, and problem solving skills.
    • Excellent oral and written communication skills with technical and clinical audiences.
    • Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

    Preferred Job Qualifications:

    • Experience working in a hospital or other health care organization.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Polysomnograph Tech

    19731
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Behavioral Sci PBC Sleep Dis

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 6 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $27.47 - $43.27 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This role functions as part of the Sleep Center team. This person in this position performs routine polysomnographic testing and provides technical analysis of the subsequent data. The incumbent will conduct in compliance with Rush, State, and Federal guidelines. In addition, the Polysomnograph Technician will communicate sleep study related information to patients, families, nursing, and medical staff as necessary. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High school diploma/GED required.
    •Certified in cardiopulmonary resuscitation for infants, children, and adults.
    •Detail-oriented, organized and have excellent oral and written communication skills.
    •Able to maintain vigilance in a non-stimulating environment.
    •React calmly in emergency situations and make appropriate and timely decisions.
    Preferred Job Qualifications:
    •Training as registered polysomnography technician (R.PSG.T) and/or as respiratory therapist.
    Physical Demands:
    •Able to lift/move up to 50 pounds and be able to walk, push, pull, grasp, bend, stoop, squat and reach as necessary.
    •Able to assist patients with walking and repositioning in bed.
    •Able to hear efficiently in order to respond to alarms and communicate with patients.
    •Specific visual ability requirements include close distance, color and peripheral vision, hand-eye coordination, depth perception and the ability to adjust focus.
    •Able to retrieve, communicate and present information in a written, auditory and visual manner.
    •Have annual PPD test results.
    •Provide proof of Hepatitis B vaccination or sign declination form.
    •May be subjected to stressful clinical situations and professional relationships.
    •May be exposed to infectious agents during patient contact.
    •May be exposed to chemical vapors or have skin contact with chemical substances.
    •Lifting/moving equipment and patients may result in muscular strain.
    •The work setting is a clean, well lit, climate controlled and ventilated facility.
    •The Sleep Technologist is generally required to sit and monitor polysomnograms and patients for several continuous hours.

    Responsibilities:
    1. Maintain confidentiality when dealing with any patient information.
    2. Interact with patients, physicians, coworkers and visitors in a courteous, professional manner.
    3. Report for scheduled work shifts on time and in proper attire, wearing name badge.
    4. Demonstrate a high level of flexibility with work schedule and/or shift to meet patient or company needs.
    5. Demonstrate proficient time management and the ability to perform multiple tasks at one time.
    6. Maintain an organized and clean work area that is stocked with the appropriate supplies.
    7. Properly utilize and maintain supplies and equipment.
    8. Handle stressful and difficult situations in a calm and professional manner.
    9. Communicate concerns/issues to management in an appropriate and timely manner.
    10. Demonstrate gradual and persistent improvement in job performance quality.
    11. Demonstrate self-motivation to maintain professional competency by participating in continuing education conferences, seminars and other opportunities as able.
    12. Attend department meetings or other in-service activities as scheduled.
    13. Fulfill annual training and health screening requirements. Maintain current CPR certification.
    14. Identify and strive to meet departmental goals, objectives and plans.
    15. Work professionally as a team member in conjunction with fellow employees.
    16. Assist in maintaining an atmosphere of cooperation with other departments.
    17. Perform other duties within scope of ability as assigned by direct supervisor to ensure efficient operation of the department and company, including those required during emergencies.
    18. Make confirmation call to patients per site-specific procedure.
    19. Review information in patient record to include chief sleep/wake complaint and order for study.
    20. Greet patient and parent/guardian upon arrival and escort him/her to sleep room. Educate patient and family member(s) on overnight and morning procedures, answering any questions. Interview patient to obtain information needed for completion of pre-test paperwork.
    21. Set up and calibrate monitoring equipment. Select appropriate recording montage.
    22. Apply electrodes and other recording devices to patient and verify their proper function.
    23. Perform pre-test calibrations, making any necessary adjustments to equipment.
    24. Institute "lights out" and document patient data.
    25. Monitor the polysomnogram, obtaining a high quality recording.
    26. Recognize and document clinical and physiological events pertinent to the study at least hourly and more frequently as needed.
    27. Communicate information on patient status to referring physician/medical director as needed.
    28. Recognize and document all artifacts and equipment malfunctions, taking the proper steps to eliminate them. Report any equipment malfunctions to direct supervisor.
    29. Call 24-hour technical support line for assistance as needed.
    30. Assist patient with needs during procedure in order to obtain the required sleep/wake data.
    31. Understand indications, contraindications and adverse effects of continuous and bilevel positive airway pressure as well as oxygen administration.
    32. Apply and titrate positive airway pressure and oxygen therapy based on physician order and in accordance with established policies and procedures.
    33. Wake patient and record post-test calibrations.
    34. Gently remove all electrodes and transducers from patient and allow time for clean-up. Have patient complete post-test paperwork. Discharge patient.
    35. Perform confirmation call and leave shift report with appropriate contacts.
    36. Recognize and respond appropriately and quickly to patient physiologic events.
    37. Safely lift/move patients and equipment, using proper body mechanics.
    38. Ensure safety and welfare of all patients, including those with special needs.
    39. Check availability and function of emergency equipment.
    40. Comply with Universal Precautions at all times.
    41. Properly and thoroughly disinfect/sterilize equipment, electrodes and transducers.
    42. Appropriately handle all hazardous materials.
    43. Conduct Multiple Sleep Latency and Maintenance of Wakefulness Testing.
    44. Conduct testing of adult and pediatric patients.
    45. Conduct in-lab seizure monitoring.
    46. Conduct PAP Nap protocols and other mask desensitization procedures whenever required by center.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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