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    • Unit Clerk - 11 E Tower (CVICU) - Part-Time, Rotating Shifts

      19256
      United States, IL, Chicago
      Rush University Medical Center
      June 18, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 11 East Tower - Cardiosciences Intensive Care Unit (CVICU)

      Work Type: Part-Time - 40 Hours every 2 weeks (0. 5 FTE)

      Shift: Rotating Shifts: Must be able to work Day, Evening, and Night shifts

      Work Schedule: 8-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Rate: $19.10 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High school diploma or equivalent
      • Working knowledge of basic computer and keyboard functions.
      • Strong problem solving and communication skills.
      • Able to write legibly and perform basic mathematical calculations
      • Able to type 25 words/minute or greater.
      • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
      Physical Demands:
      • The ability to move throughout the Medical Center
      • Lifting or carrying objects up to 25 lbs.
      • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
      • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
      • Work entails coming in contact with patient specimens during processing and transport.

      Responsibilities:
      1. Customer service
      1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
      1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
      1.3 Answers and screens phone calls to determine appropriate person or response needed.
      1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
      1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
      1.6 Anticipates customer needs and assists patients and visitors with direction.
      1.7 Screens patient call lights and forwards request to appropriate staff member.
      2. Patient flow/bed control
      2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
      2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
      2.3 Reconciles census every shift.
      2.4 Performs walking census reconciliation a half hour before the end of each shift.
      3. Patient medical records
      3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
      3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
      3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
      3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
      3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
      4. Unit operations/technology
      4.1 Utilizes complex telecommunication systems.
      4.2 Utilizes and trouble shoots all unit based communication equipment.
      4.3 Identifies and trouble shoots technology failures and handles computer down time.
      4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
      4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
      5. Teamwork/professional work style
      5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
      5.2 Remains on duty until relieved. Cross-covers multiple units as required.
      5.3 Independently offers assistance to peers or other staff members when workload allows.
      5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
      5.5 Maintains a clean and orderly nursing station and personal work and storage area.
      5.6 Demonstrates commitment to patient confidentiality and values of Rush.
      5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
      5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
      5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
      6. Continuous quality improvement
      6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
      6.2 Is aware of and participates in department and Rush quality improvement initiatives.
      7. Education and self-development
      7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
      7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Unit Clerk - 9 Kellogg (Gen Med) - Part-Time, Night Shift

      19572
      United States, IL, Chicago
      Rush University Medical Center
      June 18, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 9 Kellogg - Adult General Medicine Unit

      Work Type: Part-Time - 40 Hours every 2 weeks (0. 5 FTE)

      Shift: Rotating Shifts: Must be able to work Day, Evening, and Night Shifts

      Work Schedule: 8-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Rate: $19.10 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High school diploma or equivalent
      • Working knowledge of basic computer and keyboard functions.
      • Strong problem solving and communication skills.
      • Able to write legibly and perform basic mathematical calculations
      • Able to type 25 words/minute or greater.
      • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
      Physical Demands:
      • The ability to move throughout the Medical Center
      • Lifting or carrying objects up to 25 lbs.
      • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
      • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
      • Work entails coming in contact with patient specimens during processing and transport.

      Responsibilities:
      1. Customer service
      1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
      1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
      1.3 Answers and screens phone calls to determine appropriate person or response needed.
      1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
      1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
      1.6 Anticipates customer needs and assists patients and visitors with direction.
      1.7 Screens patient call lights and forwards request to appropriate staff member.
      2. Patient flow/bed control
      2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
      2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
      2.3 Reconciles census every shift.
      2.4 Performs walking census reconciliation a half hour before the end of each shift.
      3. Patient medical records
      3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
      3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
      3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
      3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
      3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
      4. Unit operations/technology
      4.1 Utilizes complex telecommunication systems.
      4.2 Utilizes and trouble shoots all unit based communication equipment.
      4.3 Identifies and trouble shoots technology failures and handles computer down time.
      4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
      4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
      5. Teamwork/professional work style
      5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
      5.2 Remains on duty until relieved. Cross-covers multiple units as required.
      5.3 Independently offers assistance to peers or other staff members when workload allows.
      5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
      5.5 Maintains a clean and orderly nursing station and personal work and storage area.
      5.6 Demonstrates commitment to patient confidentiality and values of Rush.
      5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
      5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
      5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
      6. Continuous quality improvement
      6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
      6.2 Is aware of and participates in department and Rush quality improvement initiatives.
      7. Education and self-development
      7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
      7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Assoc Clinical Research Coord

      19011
      United States, IL, Chicago
      Rush University Medical Center
      June 18, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Psychiatry-Res Adm

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00AM - 4:30PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $23.12 - $36.41 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This position works under the general direction of the Office of Research Affairs' Clinical Research Administration Division, their clinical department / division, and in partnership with the Principal Investigator (PI), Co-investigator(s), other study personnel, and sponsoring agents to ensure protocols are conducted in accordance with the principles of Good Clinical Practice (GCP) S/he will coordinate standard clinical research studies conducted by PI(s) which may include grant-funded, industry sponsored, and investigator-initiated clinical research studies. S/he will perform a variety of routine duties involving the collection, compilation, and documentation of clinical research data. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Required Job Qualifications:
      • Bachelor’s degree and 1 year of clinical research experience OR 5 years of clinical research experience.
      • Demonstrated knowledge of Good Clinical Practices and Good Documentation Practices.
      • Demonstrated knowledge of current NIH and/or FDA regulations and guidelines related to clinical research.
      • Ability to meet deadlines and help coordinate multiple aspects of the ongoing project.
      • Strong organizational and problem-solving skills.
      • Detail oriented with high attention to accuracy.
      • Ability to build rapport, navigates sensitive topics, and maintains confidentiality with a diverse pool of research participants and vendors.
      • Effective verbal and written communication skills.
      • Ability to collaborate within multi-disciplinary team settings.
      • Availability to work evenings, overnight and weekends if called for under the study protocols.
      • Travel may be required.
      Preferred Job Qualifications:
      • Bachelor’s degree in Sciences or health-related discipline.
      • Prior participant contact experience.

      Responsibilities:
      • Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
      • Collects and enters data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
      • May submit or coordinate the submission of study related documents, study protocols and study protocol amendments to the IRB per policy and procedure
      • Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
      • May collect, process and ship potentially biohazardous specimens.
      • Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
      • Provide ongoing study status updates and responds to questions from PI, Administrator, Office of Research Affairs, Sponsor and Compliance throughout the conduct of the study
      • Organize and participate in auditing and monitoring visits
      • Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
      • Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Supv Triage RN

      18637
      United States, IL, Chicago
      Rush University Medical Center
      June 18, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Bone Marrow Transplant

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $39.57 - $70.78 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program is a competent RN that exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program collaborates with other members of the health care team when the need for assistance is identified. The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program is the supervisor for the Bone Marrow Transplant triage coordinators and is responsible for ensuring compliance with FACT and National Donor Marrow Program (NMDP) standards related to patient selection, consenting, updating/ implementing policies and adhering to the protocols set by regulatory agencies pertaining to cellular therapies. She/ he evaluates staff, mentors and ensures that the program is in compliance with all triage standards. She/ he participates in accreditation sessions and remains up to date with all regulatory standards. This individual ensures that the triage staff meet all regulatory standards and provides evidence of compliance by submitting all documentation related to training, education, proficiency, patient consent and selection. The supervisor has oversight over the registration process of donors that go through the triage section of BMT. The supervisor trains, supervises and ensures that all donors adhere to the financial/ Medicare process. In addition, coordinates with the BMT financial coordinators. Supervisor also oversees the registration for BMT research patients as appropriate per the research office. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Current State of Illinois Registered Nurse licensure required.
      •BSN required; Master’s degree preferred.
      •Two years of experience in oncology nursing or a Master’s degree in Oncology Nursing required.
      •BLS certification.
      •BMTCN certification preferred.
      •Excellent communication and interpersonal skills.
      •Ability to problem solve and interact effectively with challenging situations.
      •Analytical ability.
      •Ability to work effectively as a team member and promote positive working relationships.
      Physical Demands:
      •Work requires the ability to walk throughout the Medical Center and to be standing or walking
      most of the work day.
      •Work required lifting or carrying objects 35-40 lbs.
      •The ability to check documents for errors, use a keyboard to enter or retrieve data.

      Responsibilities:
      Job Responsibilities:
      1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
      2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (cultural, spiritual, intellectual, age educational and psychosocial).
      3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment. Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
      5.Develops healthy working relationship with direct reports, supervises their work, evaluates their performances and ensures that the framework of the program is executed in their day-to-day practice.
      6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
      7.Communicates current evidence-based strategies, standards of care and protocols with peers. Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
      8.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
      9.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
      10.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
      11.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes. Recognizes patterns and problems in a specific patient population that require evaluation.
      12.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      13.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum.
      14.Critically analyzes patient cases and effectively adapts the plan of care. Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
      15.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals. Considers factors related to resource utilization when delivering care to patients and families. Supports clinic goals and change initiatives and participates in nursing shared governance. Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes. Provides education to staff and/or students in the clinic. Establish course of action for self and others to ensure that work is completed effectively and efficiently.
      16.Demonstrates leadership in orientation of new staff members. Mentors direct reports in clinical and professional development. Evaluates direct reports per RUMC policy and program standards. Ensures that direct reports comply with the regulatory standards set by FACT, the National Donor Marrow Program and other cellular therapy manufacturing organizations. The supervisor ensures that all policies and procedures are up to date and participates in completing regulatory applications and demonstrating compliance with standards within the Triage division.
      17.Ensures that triage staff adhere to the financial policies and procedures related to the donor and research registration process.
      18.Provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem. Use appropriate methods to help build a cohesive team; facilitating the completion of team goals.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Rheumatology

      18778
      United States, IL, Chicago
      Rush University Medical Center
      June 18, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Int Med Rheumatology PBC

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Family Medicine

      19135
      United States, IL, Chicago
      Rush University Medical Center
      June 18, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: Family Medicine - Clinic

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:30:00 AM - 7:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Unit Clerk - 12 W Tower (Neuro IMCU) - Full-Time, Evening Shift

      19310
      United States, IL, Chicago
      Rush University Medical Center
      June 18, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 12 West Tower - Neurosciences Intermediate Care Unit (IMCU)

      Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

      Shift: Evening Shift: 3:00 PM to 11:30 PM

      Work Schedule: 8-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Rate: $19.10 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High school diploma or equivalent
      • Working knowledge of basic computer and keyboard functions.
      • Strong problem solving and communication skills.
      • Able to write legibly and perform basic mathematical calculations
      • Able to type 25 words/minute or greater.
      • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
      Physical Demands:
      • The ability to move throughout the Medical Center
      • Lifting or carrying objects up to 25 lbs.
      • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
      • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
      • Work entails coming in contact with patient specimens during processing and transport.

      Responsibilities:
      1. Customer service
      1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
      1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
      1.3 Answers and screens phone calls to determine appropriate person or response needed.
      1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
      1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
      1.6 Anticipates customer needs and assists patients and visitors with direction.
      1.7 Screens patient call lights and forwards request to appropriate staff member.
      2. Patient flow/bed control
      2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
      2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
      2.3 Reconciles census every shift.
      2.4 Performs walking census reconciliation a half hour before the end of each shift.
      3. Patient medical records
      3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
      3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
      3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
      3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
      3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
      4. Unit operations/technology
      4.1 Utilizes complex telecommunication systems.
      4.2 Utilizes and trouble shoots all unit based communication equipment.
      4.3 Identifies and trouble shoots technology failures and handles computer down time.
      4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
      4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
      5. Teamwork/professional work style
      5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
      5.2 Remains on duty until relieved. Cross-covers multiple units as required.
      5.3 Independently offers assistance to peers or other staff members when workload allows.
      5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
      5.5 Maintains a clean and orderly nursing station and personal work and storage area.
      5.6 Demonstrates commitment to patient confidentiality and values of Rush.
      5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
      5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
      5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
      6. Continuous quality improvement
      6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
      6.2 Is aware of and participates in department and Rush quality improvement initiatives.
      7. Education and self-development
      7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
      7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • GME Program Coordinator

      19330
      United States, IL, Chicago
      Rush University Medical Center
      June 18, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Int Med Administration-GME

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $23.12 - $36.41 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      With oversight and direction from the Program Director, the Program Coordinator is responsible for the operational and financial management of the accredited/non-accredited residency/fellowship training program. This role will assess and direct a wide range of programmatic issues including long range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
      Job Responsibilities:
      The responsibilities listed below are a comprehensive list and may not pertain to all program coordinator positions. In programs where one or more positions report to the Program Manager of Education, these responsibilities may be delegated.

      Other information:
      Required Job Qualifications:
      •High School diploma
      •4 years of relevant experience in office administrators of Graduate Medical Education
      Preferred Job Qualifications:
      •Associates degree and/or Training Administrators of Graduate Medical Education (TAGME) Certification.
      •2 years of office administration experience, preferably in graduate medical education.
      Physical Demands:
      •Sedentary work that primarily involves sitting/standing.
      •Moving about to accomplish tasks or moving from one worksite to another.
      •Light work that includes moving objects up to 20 pounds.
      Competencies:
      •Comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment
      •Excellent written and verbal communication skills
      •Ability to organize information
      •Ability to handle sensitive information with absolute confidentiality
      •Working knowledge of software applications (ERAS, MedHub, Microsoft Suite, New Innovations, et al.)
      •Ability to make decisions independently or to escalate issues as needed
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements

      Responsibilities:
      The responsibilities listed below are a comprehensive list and may not pertain to all program coordinator positions. In programs where one or more positions report to the Program Manager of Education, these responsibilities may be delegated.
      •Identifies and evaluates the methods for improving workflow and cost effectiveness and makes recommendations to the Program Director for improvement. May assist in program-level policy development.
      •Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance.
      •Provides both administrative supervision and support to trainees.
      •Acts as a liaison between trainees and hospital administration when necessary.
      •Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding recruitment, orientation, annual program Affiliation Agreements, and external rotations.
      •Oversees department-level trainee orientation.
      •Develops, monitors, and reports on the training program budget.
      •Responsible for purchase orders for the medical education program, processing all check requests, and paying bills associated with the program’s activities.
      •May be responsible for management of grants awarded to individual residents/fellows.
      •Ensures compliance with procedures regarding licensing, moonlighting, annual contracts, and initial and re-credentialing of trainees.
      •Manages materials for specialty-specific trainee exams and may assist with proctoring exams.
      •Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems.
      •Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues.
      •Maintains databases with trainee and faculty data, including MedHub.
      •Manages the evaluative processes of the trainees, program, faculty, and rotations.
      •May develop and distribute call schedule.
      •Oversees all purchasing for the office/program. Assesses equipment acquisition and training needs and makes recommendations to the Program Director. Orders equipment and supplies for the training office.
      •Organizes meetings and prepares and distributes materials for conferences and lectures. Develops brochures, invitations, or advertisements for events/lectures.
      •Creates and/or maintains external program advertising/media through websites, brochures, postcards, publications, and other such media. Creates/edits annual publications regarding the program. Maintains program’s website.
      •In applicable programs, maintains the ERAS database (Electronic Residency Application System) and oversees its processes during the recruitment season.
      •Performs all Match responsibilities and corresponds with newly matched trainees about requirements and process for appointment to the hospitals.
      •In applicable programs, assists with quota review and rank list entry and certification in NRMP (National Residency Matching Program).
      •Assists in the preparation for ACGME Self Study, Site Visits, and internal/special reviews.
      •Performs other duties as assigned by the Program Director/Associate Program Director.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • GME Program Coordinator

      19430
      United States, IL, Chicago
      Rush University Medical Center
      June 18, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Int Med Administration-GME

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $23.12 - $36.41 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      With oversight and direction from the Program Director, the Program Coordinator is responsible for the operational and financial management of the accredited/non-accredited residency/fellowship training program. This role will assess and direct a wide range of programmatic issues including long range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
      Job Responsibilities:
      The responsibilities listed below are a comprehensive list and may not pertain to all program coordinator positions. In programs where one or more positions report to the Program Manager of Education, these responsibilities may be delegated.

      Other information:
      Required Job Qualifications:
      •High School diploma
      •4 years of relevant experience in office administrators of Graduate Medical Education
      Preferred Job Qualifications:
      •Associates degree and/or Training Administrators of Graduate Medical Education (TAGME) Certification.
      •2 years of office administration experience, preferably in graduate medical education.
      Physical Demands:
      •Sedentary work that primarily involves sitting/standing.
      •Moving about to accomplish tasks or moving from one worksite to another.
      •Light work that includes moving objects up to 20 pounds.
      Competencies:
      •Comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment
      •Excellent written and verbal communication skills
      •Ability to organize information
      •Ability to handle sensitive information with absolute confidentiality
      •Working knowledge of software applications (ERAS, MedHub, Microsoft Suite, New Innovations, et al.)
      •Ability to make decisions independently or to escalate issues as needed
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements

      Responsibilities:
      The responsibilities listed below are a comprehensive list and may not pertain to all program coordinator positions. In programs where one or more positions report to the Program Manager of Education, these responsibilities may be delegated.
      •Identifies and evaluates the methods for improving workflow and cost effectiveness and makes recommendations to the Program Director for improvement. May assist in program-level policy development.
      •Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance.
      •Provides both administrative supervision and support to trainees.
      •Acts as a liaison between trainees and hospital administration when necessary.
      •Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding recruitment, orientation, annual program Affiliation Agreements, and external rotations.
      •Oversees department-level trainee orientation.
      •Develops, monitors, and reports on the training program budget.
      •Responsible for purchase orders for the medical education program, processing all check requests, and paying bills associated with the program’s activities.
      •May be responsible for management of grants awarded to individual residents/fellows.
      •Ensures compliance with procedures regarding licensing, moonlighting, annual contracts, and initial and re-credentialing of trainees.
      •Manages materials for specialty-specific trainee exams and may assist with proctoring exams.
      •Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems.
      •Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues.
      •Maintains databases with trainee and faculty data, including MedHub.
      •Manages the evaluative processes of the trainees, program, faculty, and rotations.
      •May develop and distribute call schedule.
      •Oversees all purchasing for the office/program. Assesses equipment acquisition and training needs and makes recommendations to the Program Director. Orders equipment and supplies for the training office.
      •Organizes meetings and prepares and distributes materials for conferences and lectures. Develops brochures, invitations, or advertisements for events/lectures.
      •Creates and/or maintains external program advertising/media through websites, brochures, postcards, publications, and other such media. Creates/edits annual publications regarding the program. Maintains program’s website.
      •In applicable programs, maintains the ERAS database (Electronic Residency Application System) and oversees its processes during the recruitment season.
      •Performs all Match responsibilities and corresponds with newly matched trainees about requirements and process for appointment to the hospitals.
      •In applicable programs, assists with quota review and rank list entry and certification in NRMP (National Residency Matching Program).
      •Assists in the preparation for ACGME Self Study, Site Visits, and internal/special reviews.
      •Performs other duties as assigned by the Program Director/Associate Program Director.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Sr Revenue Integrity Regulatory & Systems Analyst

      17834
      United States, IL, Chicago
      Rush University Medical Center
      April 30, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Revenue Cycle Revenue Integrit

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $38.02 - $61.88 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Senior Revenue Integrity Analyst uses advanced knowledge of coding, CDM, charge capture, and auditing to proactively make regulations actionable, solve the most complex charging scenarios, provide education and assistance to fellow Revenue Integrity teammates, along with operational departments, and develop processes/procedures to ensure accurate and timely capture of all chargeable procedures. The Senior Revenue Integrity Analyst also provides proactive high-level professional support in working advanced outpatient coding edits as well as auditing charges for service lines with potential missed revenue opportunities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Associates degree or higher with a minimum 5+ years of healthcare experience working with billing, charge entry, charge capture, or CDM OR a high school diploma with at least 7 years of healthcare experience working with billing, charge entry, charge capture, or CDM.
      •AAPC or AHIMA certification
      •Epic HB Certification within 6 months
      •Proficient and functional knowledge of reviewing charges in the Epic EHR.
      •Advanced knowledge of medical terminology as well as medical billing language. Must demonstrate a thorough knowledge of UB-04 Revenue Codes, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II along with modifiers
      •Excellent written and oral communication skills along with problem-solving
      •Proficiency with MS Office Suite
      •High degree of accuracy and ability to collaborate with others

      Responsibilities:
      Job Responsibilities:
      •Apply advanced understanding of regulations, NCD’s. LCD’s and payor concepts, along with revenue integrity concepts to make new and existing regulations actionable within the CDM, charge capture, data, and technology space
      •Serve as a liaison with compliance to promote and optimize accuracy
      •Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
      •Proactively assess systems, processes, and audit revenue integrity output for accuracy and implements process improvement initiatives
      •Coordinate and apply regulatory knowledge for Epic optimization and Epic WQ and Charge Router automation recommendations
      •Monitor Epic Revenue Integrity build to ensure alignment with regulations and charging rules
      •Harness the Epic and industry best-practices promote accurate automation to reduce manual labor
      •Use logic-based critical thinking and decision making to accurately enter charges on patient accounts for hospital/facility and professional charges in accordance with CMS and AMA guidelines and then propose automation, when applicable
      •Analyze revenue integrity denial trends and then provide actionable preventative measures for the Epic build
      •Manipulate data along with identifying and translating trends into actionable remedies
      •Responsible for accounts within the assigned Epic Account, Charge Review, and Claim Edit Work queues while solving edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
      •Assess the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing
      •Audit and reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
      •Works with external vendors to review charge capture opportunities and documentation to identify missed charges and correct accounts
      •Identify trends, analyze to propose, and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
      •Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
      •Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
      •Communicates, observes, and reports on charge entry trends and patterns and provides recommendations for improvement
      •Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Pediatrics

      19528
      United States, IL, Chicago
      Rush University Medical Center
      June 17, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: Pediatrics Admin - Office

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Registered Nurse 2, CVICU (nights)

      19245
      United States, IL, Chicago
      Rush University Medical Center
      June 17, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Cardiosciences ICU-CVICU

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 4

      Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $40.05 - $61.28 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Qualifications Knowledge:
      1.Current State of Illinois Registered Nurse licensure required.
      2.Maintain current BLS certification.
      3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
      a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
      i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
      ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
      Skills:
      1.Analytical ability is required.
      2.Communication skills are required in order to lead and teach.
      3.Ability to interact effectively with others in difficult situations.
      Abilities:
      1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
      4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2.Utilizes system wide resources to support decision making and action.
      3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
      address.
      4.Communicates current evidence-based information with peers.
      5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
      patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9.Recognizes changes in patient status and consistently responds effectively.
      10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
      risk patient identification) to minimize risk.
      13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      14.Demonstrates the ability to provide education to staff and students on the unit.
      15.Demonstrates beginning leadership skills related to patient care.
      16.Delegates effectively and consistently to optimize patient outcomes.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18. Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    Unit Clerk - 11 E Tower (CVICU) - Part-Time, Rotating Shifts

    19256
    United States, IL, Chicago
    Rush University Medical Center
    June 18, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 11 East Tower - Cardiosciences Intensive Care Unit (CVICU)

    Work Type: Part-Time - 40 Hours every 2 weeks (0. 5 FTE)

    Shift: Rotating Shifts: Must be able to work Day, Evening, and Night shifts

    Work Schedule: 8-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Rate: $19.10 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High school diploma or equivalent
    • Working knowledge of basic computer and keyboard functions.
    • Strong problem solving and communication skills.
    • Able to write legibly and perform basic mathematical calculations
    • Able to type 25 words/minute or greater.
    • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
    Physical Demands:
    • The ability to move throughout the Medical Center
    • Lifting or carrying objects up to 25 lbs.
    • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
    • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
    • Work entails coming in contact with patient specimens during processing and transport.

    Responsibilities:
    1. Customer service
    1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
    1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
    1.3 Answers and screens phone calls to determine appropriate person or response needed.
    1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
    1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
    1.6 Anticipates customer needs and assists patients and visitors with direction.
    1.7 Screens patient call lights and forwards request to appropriate staff member.
    2. Patient flow/bed control
    2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
    2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
    2.3 Reconciles census every shift.
    2.4 Performs walking census reconciliation a half hour before the end of each shift.
    3. Patient medical records
    3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
    3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
    3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
    3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
    3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
    4. Unit operations/technology
    4.1 Utilizes complex telecommunication systems.
    4.2 Utilizes and trouble shoots all unit based communication equipment.
    4.3 Identifies and trouble shoots technology failures and handles computer down time.
    4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
    4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
    5. Teamwork/professional work style
    5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
    5.2 Remains on duty until relieved. Cross-covers multiple units as required.
    5.3 Independently offers assistance to peers or other staff members when workload allows.
    5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
    5.5 Maintains a clean and orderly nursing station and personal work and storage area.
    5.6 Demonstrates commitment to patient confidentiality and values of Rush.
    5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
    5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
    5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
    6. Continuous quality improvement
    6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
    6.2 Is aware of and participates in department and Rush quality improvement initiatives.
    7. Education and self-development
    7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
    7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Unit Clerk - 9 Kellogg (Gen Med) - Part-Time, Night Shift

    19572
    United States, IL, Chicago
    Rush University Medical Center
    June 18, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 9 Kellogg - Adult General Medicine Unit

    Work Type: Part-Time - 40 Hours every 2 weeks (0. 5 FTE)

    Shift: Rotating Shifts: Must be able to work Day, Evening, and Night Shifts

    Work Schedule: 8-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Rate: $19.10 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High school diploma or equivalent
    • Working knowledge of basic computer and keyboard functions.
    • Strong problem solving and communication skills.
    • Able to write legibly and perform basic mathematical calculations
    • Able to type 25 words/minute or greater.
    • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
    Physical Demands:
    • The ability to move throughout the Medical Center
    • Lifting or carrying objects up to 25 lbs.
    • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
    • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
    • Work entails coming in contact with patient specimens during processing and transport.

    Responsibilities:
    1. Customer service
    1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
    1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
    1.3 Answers and screens phone calls to determine appropriate person or response needed.
    1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
    1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
    1.6 Anticipates customer needs and assists patients and visitors with direction.
    1.7 Screens patient call lights and forwards request to appropriate staff member.
    2. Patient flow/bed control
    2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
    2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
    2.3 Reconciles census every shift.
    2.4 Performs walking census reconciliation a half hour before the end of each shift.
    3. Patient medical records
    3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
    3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
    3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
    3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
    3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
    4. Unit operations/technology
    4.1 Utilizes complex telecommunication systems.
    4.2 Utilizes and trouble shoots all unit based communication equipment.
    4.3 Identifies and trouble shoots technology failures and handles computer down time.
    4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
    4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
    5. Teamwork/professional work style
    5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
    5.2 Remains on duty until relieved. Cross-covers multiple units as required.
    5.3 Independently offers assistance to peers or other staff members when workload allows.
    5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
    5.5 Maintains a clean and orderly nursing station and personal work and storage area.
    5.6 Demonstrates commitment to patient confidentiality and values of Rush.
    5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
    5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
    5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
    6. Continuous quality improvement
    6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
    6.2 Is aware of and participates in department and Rush quality improvement initiatives.
    7. Education and self-development
    7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
    7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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    Assoc Clinical Research Coord

    19011
    United States, IL, Chicago
    Rush University Medical Center
    June 18, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Psychiatry-Res Adm

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00AM - 4:30PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $23.12 - $36.41 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This position works under the general direction of the Office of Research Affairs' Clinical Research Administration Division, their clinical department / division, and in partnership with the Principal Investigator (PI), Co-investigator(s), other study personnel, and sponsoring agents to ensure protocols are conducted in accordance with the principles of Good Clinical Practice (GCP) S/he will coordinate standard clinical research studies conducted by PI(s) which may include grant-funded, industry sponsored, and investigator-initiated clinical research studies. S/he will perform a variety of routine duties involving the collection, compilation, and documentation of clinical research data. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Required Job Qualifications:
    • Bachelor’s degree and 1 year of clinical research experience OR 5 years of clinical research experience.
    • Demonstrated knowledge of Good Clinical Practices and Good Documentation Practices.
    • Demonstrated knowledge of current NIH and/or FDA regulations and guidelines related to clinical research.
    • Ability to meet deadlines and help coordinate multiple aspects of the ongoing project.
    • Strong organizational and problem-solving skills.
    • Detail oriented with high attention to accuracy.
    • Ability to build rapport, navigates sensitive topics, and maintains confidentiality with a diverse pool of research participants and vendors.
    • Effective verbal and written communication skills.
    • Ability to collaborate within multi-disciplinary team settings.
    • Availability to work evenings, overnight and weekends if called for under the study protocols.
    • Travel may be required.
    Preferred Job Qualifications:
    • Bachelor’s degree in Sciences or health-related discipline.
    • Prior participant contact experience.

    Responsibilities:
    • Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
    • Collects and enters data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
    • May submit or coordinate the submission of study related documents, study protocols and study protocol amendments to the IRB per policy and procedure
    • Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
    • May collect, process and ship potentially biohazardous specimens.
    • Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
    • Provide ongoing study status updates and responds to questions from PI, Administrator, Office of Research Affairs, Sponsor and Compliance throughout the conduct of the study
    • Organize and participate in auditing and monitoring visits
    • Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
    • Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Supv Triage RN

    18637
    United States, IL, Chicago
    Rush University Medical Center
    June 18, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Bone Marrow Transplant

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $39.57 - $70.78 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program is a competent RN that exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program collaborates with other members of the health care team when the need for assistance is identified. The Supervisor RN, Ambulatory Triage for the Cellular the Transplant Program is the supervisor for the Bone Marrow Transplant triage coordinators and is responsible for ensuring compliance with FACT and National Donor Marrow Program (NMDP) standards related to patient selection, consenting, updating/ implementing policies and adhering to the protocols set by regulatory agencies pertaining to cellular therapies. She/ he evaluates staff, mentors and ensures that the program is in compliance with all triage standards. She/ he participates in accreditation sessions and remains up to date with all regulatory standards. This individual ensures that the triage staff meet all regulatory standards and provides evidence of compliance by submitting all documentation related to training, education, proficiency, patient consent and selection. The supervisor has oversight over the registration process of donors that go through the triage section of BMT. The supervisor trains, supervises and ensures that all donors adhere to the financial/ Medicare process. In addition, coordinates with the BMT financial coordinators. Supervisor also oversees the registration for BMT research patients as appropriate per the research office. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Current State of Illinois Registered Nurse licensure required.
    •BSN required; Master’s degree preferred.
    •Two years of experience in oncology nursing or a Master’s degree in Oncology Nursing required.
    •BLS certification.
    •BMTCN certification preferred.
    •Excellent communication and interpersonal skills.
    •Ability to problem solve and interact effectively with challenging situations.
    •Analytical ability.
    •Ability to work effectively as a team member and promote positive working relationships.
    Physical Demands:
    •Work requires the ability to walk throughout the Medical Center and to be standing or walking
    most of the work day.
    •Work required lifting or carrying objects 35-40 lbs.
    •The ability to check documents for errors, use a keyboard to enter or retrieve data.

    Responsibilities:
    Job Responsibilities:
    1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
    2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (cultural, spiritual, intellectual, age educational and psychosocial).
    3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment. Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
    5.Develops healthy working relationship with direct reports, supervises their work, evaluates their performances and ensures that the framework of the program is executed in their day-to-day practice.
    6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
    7.Communicates current evidence-based strategies, standards of care and protocols with peers. Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
    8.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
    9.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
    10.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
    11.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes. Recognizes patterns and problems in a specific patient population that require evaluation.
    12.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    13.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum.
    14.Critically analyzes patient cases and effectively adapts the plan of care. Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
    15.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals. Considers factors related to resource utilization when delivering care to patients and families. Supports clinic goals and change initiatives and participates in nursing shared governance. Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes. Provides education to staff and/or students in the clinic. Establish course of action for self and others to ensure that work is completed effectively and efficiently.
    16.Demonstrates leadership in orientation of new staff members. Mentors direct reports in clinical and professional development. Evaluates direct reports per RUMC policy and program standards. Ensures that direct reports comply with the regulatory standards set by FACT, the National Donor Marrow Program and other cellular therapy manufacturing organizations. The supervisor ensures that all policies and procedures are up to date and participates in completing regulatory applications and demonstrating compliance with standards within the Triage division.
    17.Ensures that triage staff adhere to the financial policies and procedures related to the donor and research registration process.
    18.Provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem. Use appropriate methods to help build a cohesive team; facilitating the completion of team goals.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinic Coordinator - Rheumatology

    18778
    United States, IL, Chicago
    Rush University Medical Center
    June 18, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Int Med Rheumatology PBC

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinic Coordinator - Family Medicine

    19135
    United States, IL, Chicago
    Rush University Medical Center
    June 18, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: Family Medicine - Clinic

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (7:30:00 AM - 7:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Unit Clerk - 12 W Tower (Neuro IMCU) - Full-Time, Evening Shift

    19310
    United States, IL, Chicago
    Rush University Medical Center
    June 18, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 12 West Tower - Neurosciences Intermediate Care Unit (IMCU)

    Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

    Shift: Evening Shift: 3:00 PM to 11:30 PM

    Work Schedule: 8-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Rate: $19.10 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High school diploma or equivalent
    • Working knowledge of basic computer and keyboard functions.
    • Strong problem solving and communication skills.
    • Able to write legibly and perform basic mathematical calculations
    • Able to type 25 words/minute or greater.
    • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
    Physical Demands:
    • The ability to move throughout the Medical Center
    • Lifting or carrying objects up to 25 lbs.
    • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
    • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
    • Work entails coming in contact with patient specimens during processing and transport.

    Responsibilities:
    1. Customer service
    1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
    1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
    1.3 Answers and screens phone calls to determine appropriate person or response needed.
    1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
    1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
    1.6 Anticipates customer needs and assists patients and visitors with direction.
    1.7 Screens patient call lights and forwards request to appropriate staff member.
    2. Patient flow/bed control
    2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
    2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
    2.3 Reconciles census every shift.
    2.4 Performs walking census reconciliation a half hour before the end of each shift.
    3. Patient medical records
    3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
    3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
    3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
    3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
    3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
    4. Unit operations/technology
    4.1 Utilizes complex telecommunication systems.
    4.2 Utilizes and trouble shoots all unit based communication equipment.
    4.3 Identifies and trouble shoots technology failures and handles computer down time.
    4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
    4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
    5. Teamwork/professional work style
    5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
    5.2 Remains on duty until relieved. Cross-covers multiple units as required.
    5.3 Independently offers assistance to peers or other staff members when workload allows.
    5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
    5.5 Maintains a clean and orderly nursing station and personal work and storage area.
    5.6 Demonstrates commitment to patient confidentiality and values of Rush.
    5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
    5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
    5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
    6. Continuous quality improvement
    6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
    6.2 Is aware of and participates in department and Rush quality improvement initiatives.
    7. Education and self-development
    7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
    7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    GME Program Coordinator

    19330
    United States, IL, Chicago
    Rush University Medical Center
    June 18, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Int Med Administration-GME

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $23.12 - $36.41 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    With oversight and direction from the Program Director, the Program Coordinator is responsible for the operational and financial management of the accredited/non-accredited residency/fellowship training program. This role will assess and direct a wide range of programmatic issues including long range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
    Job Responsibilities:
    The responsibilities listed below are a comprehensive list and may not pertain to all program coordinator positions. In programs where one or more positions report to the Program Manager of Education, these responsibilities may be delegated.

    Other information:
    Required Job Qualifications:
    •High School diploma
    •4 years of relevant experience in office administrators of Graduate Medical Education
    Preferred Job Qualifications:
    •Associates degree and/or Training Administrators of Graduate Medical Education (TAGME) Certification.
    •2 years of office administration experience, preferably in graduate medical education.
    Physical Demands:
    •Sedentary work that primarily involves sitting/standing.
    •Moving about to accomplish tasks or moving from one worksite to another.
    •Light work that includes moving objects up to 20 pounds.
    Competencies:
    •Comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment
    •Excellent written and verbal communication skills
    •Ability to organize information
    •Ability to handle sensitive information with absolute confidentiality
    •Working knowledge of software applications (ERAS, MedHub, Microsoft Suite, New Innovations, et al.)
    •Ability to make decisions independently or to escalate issues as needed
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements

    Responsibilities:
    The responsibilities listed below are a comprehensive list and may not pertain to all program coordinator positions. In programs where one or more positions report to the Program Manager of Education, these responsibilities may be delegated.
    •Identifies and evaluates the methods for improving workflow and cost effectiveness and makes recommendations to the Program Director for improvement. May assist in program-level policy development.
    •Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance.
    •Provides both administrative supervision and support to trainees.
    •Acts as a liaison between trainees and hospital administration when necessary.
    •Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding recruitment, orientation, annual program Affiliation Agreements, and external rotations.
    •Oversees department-level trainee orientation.
    •Develops, monitors, and reports on the training program budget.
    •Responsible for purchase orders for the medical education program, processing all check requests, and paying bills associated with the program’s activities.
    •May be responsible for management of grants awarded to individual residents/fellows.
    •Ensures compliance with procedures regarding licensing, moonlighting, annual contracts, and initial and re-credentialing of trainees.
    •Manages materials for specialty-specific trainee exams and may assist with proctoring exams.
    •Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems.
    •Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues.
    •Maintains databases with trainee and faculty data, including MedHub.
    •Manages the evaluative processes of the trainees, program, faculty, and rotations.
    •May develop and distribute call schedule.
    •Oversees all purchasing for the office/program. Assesses equipment acquisition and training needs and makes recommendations to the Program Director. Orders equipment and supplies for the training office.
    •Organizes meetings and prepares and distributes materials for conferences and lectures. Develops brochures, invitations, or advertisements for events/lectures.
    •Creates and/or maintains external program advertising/media through websites, brochures, postcards, publications, and other such media. Creates/edits annual publications regarding the program. Maintains program’s website.
    •In applicable programs, maintains the ERAS database (Electronic Residency Application System) and oversees its processes during the recruitment season.
    •Performs all Match responsibilities and corresponds with newly matched trainees about requirements and process for appointment to the hospitals.
    •In applicable programs, assists with quota review and rank list entry and certification in NRMP (National Residency Matching Program).
    •Assists in the preparation for ACGME Self Study, Site Visits, and internal/special reviews.
    •Performs other duties as assigned by the Program Director/Associate Program Director.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    GME Program Coordinator

    19430
    United States, IL, Chicago
    Rush University Medical Center
    June 18, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Int Med Administration-GME

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $23.12 - $36.41 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    With oversight and direction from the Program Director, the Program Coordinator is responsible for the operational and financial management of the accredited/non-accredited residency/fellowship training program. This role will assess and direct a wide range of programmatic issues including long range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
    Job Responsibilities:
    The responsibilities listed below are a comprehensive list and may not pertain to all program coordinator positions. In programs where one or more positions report to the Program Manager of Education, these responsibilities may be delegated.

    Other information:
    Required Job Qualifications:
    •High School diploma
    •4 years of relevant experience in office administrators of Graduate Medical Education
    Preferred Job Qualifications:
    •Associates degree and/or Training Administrators of Graduate Medical Education (TAGME) Certification.
    •2 years of office administration experience, preferably in graduate medical education.
    Physical Demands:
    •Sedentary work that primarily involves sitting/standing.
    •Moving about to accomplish tasks or moving from one worksite to another.
    •Light work that includes moving objects up to 20 pounds.
    Competencies:
    •Comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment
    •Excellent written and verbal communication skills
    •Ability to organize information
    •Ability to handle sensitive information with absolute confidentiality
    •Working knowledge of software applications (ERAS, MedHub, Microsoft Suite, New Innovations, et al.)
    •Ability to make decisions independently or to escalate issues as needed
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements

    Responsibilities:
    The responsibilities listed below are a comprehensive list and may not pertain to all program coordinator positions. In programs where one or more positions report to the Program Manager of Education, these responsibilities may be delegated.
    •Identifies and evaluates the methods for improving workflow and cost effectiveness and makes recommendations to the Program Director for improvement. May assist in program-level policy development.
    •Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance.
    •Provides both administrative supervision and support to trainees.
    •Acts as a liaison between trainees and hospital administration when necessary.
    •Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding recruitment, orientation, annual program Affiliation Agreements, and external rotations.
    •Oversees department-level trainee orientation.
    •Develops, monitors, and reports on the training program budget.
    •Responsible for purchase orders for the medical education program, processing all check requests, and paying bills associated with the program’s activities.
    •May be responsible for management of grants awarded to individual residents/fellows.
    •Ensures compliance with procedures regarding licensing, moonlighting, annual contracts, and initial and re-credentialing of trainees.
    •Manages materials for specialty-specific trainee exams and may assist with proctoring exams.
    •Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems.
    •Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues.
    •Maintains databases with trainee and faculty data, including MedHub.
    •Manages the evaluative processes of the trainees, program, faculty, and rotations.
    •May develop and distribute call schedule.
    •Oversees all purchasing for the office/program. Assesses equipment acquisition and training needs and makes recommendations to the Program Director. Orders equipment and supplies for the training office.
    •Organizes meetings and prepares and distributes materials for conferences and lectures. Develops brochures, invitations, or advertisements for events/lectures.
    •Creates and/or maintains external program advertising/media through websites, brochures, postcards, publications, and other such media. Creates/edits annual publications regarding the program. Maintains program’s website.
    •In applicable programs, maintains the ERAS database (Electronic Residency Application System) and oversees its processes during the recruitment season.
    •Performs all Match responsibilities and corresponds with newly matched trainees about requirements and process for appointment to the hospitals.
    •In applicable programs, assists with quota review and rank list entry and certification in NRMP (National Residency Matching Program).
    •Assists in the preparation for ACGME Self Study, Site Visits, and internal/special reviews.
    •Performs other duties as assigned by the Program Director/Associate Program Director.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Sr Revenue Integrity Regulatory & Systems Analyst

    17834
    United States, IL, Chicago
    Rush University Medical Center
    April 30, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Revenue Cycle Revenue Integrit

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $38.02 - $61.88 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Senior Revenue Integrity Analyst uses advanced knowledge of coding, CDM, charge capture, and auditing to proactively make regulations actionable, solve the most complex charging scenarios, provide education and assistance to fellow Revenue Integrity teammates, along with operational departments, and develop processes/procedures to ensure accurate and timely capture of all chargeable procedures. The Senior Revenue Integrity Analyst also provides proactive high-level professional support in working advanced outpatient coding edits as well as auditing charges for service lines with potential missed revenue opportunities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Associates degree or higher with a minimum 5+ years of healthcare experience working with billing, charge entry, charge capture, or CDM OR a high school diploma with at least 7 years of healthcare experience working with billing, charge entry, charge capture, or CDM.
    •AAPC or AHIMA certification
    •Epic HB Certification within 6 months
    •Proficient and functional knowledge of reviewing charges in the Epic EHR.
    •Advanced knowledge of medical terminology as well as medical billing language. Must demonstrate a thorough knowledge of UB-04 Revenue Codes, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II along with modifiers
    •Excellent written and oral communication skills along with problem-solving
    •Proficiency with MS Office Suite
    •High degree of accuracy and ability to collaborate with others

    Responsibilities:
    Job Responsibilities:
    •Apply advanced understanding of regulations, NCD’s. LCD’s and payor concepts, along with revenue integrity concepts to make new and existing regulations actionable within the CDM, charge capture, data, and technology space
    •Serve as a liaison with compliance to promote and optimize accuracy
    •Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
    •Proactively assess systems, processes, and audit revenue integrity output for accuracy and implements process improvement initiatives
    •Coordinate and apply regulatory knowledge for Epic optimization and Epic WQ and Charge Router automation recommendations
    •Monitor Epic Revenue Integrity build to ensure alignment with regulations and charging rules
    •Harness the Epic and industry best-practices promote accurate automation to reduce manual labor
    •Use logic-based critical thinking and decision making to accurately enter charges on patient accounts for hospital/facility and professional charges in accordance with CMS and AMA guidelines and then propose automation, when applicable
    •Analyze revenue integrity denial trends and then provide actionable preventative measures for the Epic build
    •Manipulate data along with identifying and translating trends into actionable remedies
    •Responsible for accounts within the assigned Epic Account, Charge Review, and Claim Edit Work queues while solving edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
    •Assess the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing
    •Audit and reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
    •Works with external vendors to review charge capture opportunities and documentation to identify missed charges and correct accounts
    •Identify trends, analyze to propose, and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
    •Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
    •Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
    •Communicates, observes, and reports on charge entry trends and patterns and provides recommendations for improvement
    •Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinic Coordinator - Pediatrics

    19528
    United States, IL, Chicago
    Rush University Medical Center
    June 17, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: Pediatrics Admin - Office

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Registered Nurse 2, CVICU (nights)

    19245
    United States, IL, Chicago
    Rush University Medical Center
    June 17, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Cardiosciences ICU-CVICU

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 4

    Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $40.05 - $61.28 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Qualifications Knowledge:
    1.Current State of Illinois Registered Nurse licensure required.
    2.Maintain current BLS certification.
    3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
    a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
    i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
    ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
    Skills:
    1.Analytical ability is required.
    2.Communication skills are required in order to lead and teach.
    3.Ability to interact effectively with others in difficult situations.
    Abilities:
    1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
    4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    2.Utilizes system wide resources to support decision making and action.
    3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
    address.
    4.Communicates current evidence-based information with peers.
    5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
    patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    9.Recognizes changes in patient status and consistently responds effectively.
    10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
    11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
    risk patient identification) to minimize risk.
    13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
    14.Demonstrates the ability to provide education to staff and students on the unit.
    15.Demonstrates beginning leadership skills related to patient care.
    16.Delegates effectively and consistently to optimize patient outcomes.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18. Other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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