Urgent Care – Advanced Practice Provider          

Rush North & Harlem Outpatient Center

Chicago, IL

The Emergency Department at the Rush Urgent Care Clinic – North & Harlem, associated with Rush University Medical Center of Chicago and Rush Oak Park Hospital, invites applications for the position of Urgent Care Advanced Practice Provider.

 •Exciting opportunity to join a growing team in our newly constructed three-story facility, ~60,000 sq ft building with ~90 exam, consult, and procedure rooms, plus imaging, specialty services, and outpatient care.

 •Conveniently located at 1625 N. Harlem Avenue, Chicago, IL, we are situated just north of the intersection of Harlem Avenue & North Avenue, on a border region where Chicago meets the suburbs of Oak Park, Elmwood Park, and River Forest.

 •Affiliation with Rush University Medical Center and Rush Oak Park Hospital allows for smooth transfers of patients requiring advanced care 

•Collaborative team of 4 Advanced Practice Providers (APPs) at the North & Harlem site working together in a supportive, patient-focused environment. Additionally, there are another 4 APPs at the River North site with opportunities to collaborate and work moonlighting shifts between sites 

•Hours of operation: Monday–Sunday, 7:00 a.m. – 7:30 p.m. with last registration of patients at 6:30pm if queue of patients is long 

•Excellent career growth potential within a respected and expanding health system and a positive, team-oriented culture dedicated to delivering outstanding care 

Preferred Qualifications:   3+ years of APP experience in Urgent Care/Primary Care/Emergency Department settings. 

The Advanced Practice Provider (APP) is a licensed physician assistant (PA) or advanced practice registered nurse (APRN) who functions as a member of the health care team to provide high quality, comprehensive acute and/or routine medical/surgical care of Rush patients within the scope of practice granted in accordance with the Rush University Medical Center medical staff bylaws. The APP will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards. 

Rush has over 400 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. With a Director of Advanced Practice and 34 Lead APPs across the system, Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day. 

Rush University System for Health is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. The Rush system includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences. 

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. Rush has built a strong Office of Community Health Equity and Engagement, and we founded the RUSH BMO Institute of Health Equity. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush. 

Position Requirements: 

Nurse Practitioner: 

•Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse 

•Masters of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position. 

•Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP). 

•Maintains State of Illinois and Federal DEA license. 

•Must maintain Rush University Medical Center (RUMC) clinical privileges.

•CPR, ACLS and PALS certifications. 

•Excellent communicator 

•Experience treating patients of all ages 

•Procedural experience (simple laceration repair, I&D) 

Physician Assistant: 

•Current licensure from the State of Illinois as a Physician Assistant/Associate. 

•Successful completion of an accredited Physician Assistant/Associate Program. 

•Current certification from National Commission on Certification of Physician Assistants 

•Must maintain Rush University Medical Center (RUMC) clinical privileges.

 •Excellent communicator 

•Experience treating patients of all ages 

•Procedural experience (simple laceration repair, I&D) 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

 Pay Range : $124,604 - $175,352

 Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). 

Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location: 1520 W Harrison St, Chicago, Illinois 60607

Business Unit: RUSH MD Anderson Cancer Center

Department: Breast Cancer - New Patient Intake

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Shift: 7:00 AM to 5:30 PM

Work Schedule: 10-Hour Shifts - Monday to Friday

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $84,760 - $151,715 per year

Summary:
The Oncology Nurse Navigator 2 is a registered nurse (RN) who works with physician practices and multi-disciplinary teams to promote the effective utilization of services and coordination of care for patients within the Cancer Center service line. The Oncology Nurse Navigator 2 contributes to the assessment of patients' psychosocial, financial and clinical needs throughout the continuum of care ensuring high quality care while supporting quality metrics of the Cancer Center and Rush University Medical Center The Oncology Nurse Navigator 2 functions as a liaison between patients, physician practices, the hospital, and the community performing functions that meet the core competencies of oncology navigation; Care Coordination, Communication, Education, and Professional Role/Care as well as the domains of the Profession Practice Model; Relationships and Caring, Evidence Based Practice, Technical Expertise, Critical Thinking and Leadership. The Oncology Nurse Navigator 2 care may be focused in medical oncology, hematology, stem cell transplant, gyne-oncology, surgery, radiation oncology, cancer screening or supporting multi-disciplinary clinics. This RN exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Requirements:
•Current State of Illinois Registered Nurse licensure required
•At least one year of nursing experience.
•Earned nursing degree of baccalaureate level of education or higher.
•Oncology nursing experience preferred
•Oncology nursing certification preferred
Physical Demands:
•Ability to travel throughout the Medical Center and some roles may require travel to other sites of care.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Relationships and Caring1. Establishes a caring therapeutic relationship with patients and families
utilizing effective communication while managing a defined patient
caseload.

2. Assesses patients for social determinants of health; utilizing findings to
develop a plan of care and mutual goal setting.
3. Serves as liaison for the patient, becoming an expert on the patient
and their needs throughout the trajectory of their care from
diagnosis to end of life or survivorship
4. Advocates for patient and their families to ensure timely access to treatment and equal access to health care

5. Collaborates with all members of the health care team in a positive, professional manner to ensure coordination of patient care.
6. Serves as a reference regarding clinical trials and coordinates care with
The clinical trial office

7. Provides psycho-social support and Facilitates referrals and transitions of
care ensuring effective utilization of internal and community resources

Evidence-Based Practice
1. Provides symptom managements utilizing guidelines/evidence based practice from oncology resources in collaboration with providers
2.Performs role utilizing EBP within specialty established by nationally recognized oncology nursing associations, cancer societies and networks as well as published research and quality documents.
Technical Expertise1. Responds to patient questions and needs via various technology: “My Chart,” staff messages, telephone contact, etc.
2.Coordinates/Schedules admissions, surgeries, laboratory testing, radiographic exam, and infusion.
3.Performs basic administrative tasks related to role
4.Establishes plan for venous access via assessment of peripheral veins.
5.Performs nursing procedures per policy.
6.Assists providers with procedures utilizing appropriate technique.
7.Assesses patient and family learning style to provide ongoing education regarding diagnosis, staging, treatment, side effects and self-care.
8.Provides detailed documentation in the electronic medical record to support assessment and interventions
Critical Thinking1. Reviews medical records to ensure completeness as applicable for patient
diagnosis and staging. Requests additional medical records as needed
2.Ensures new patients are scheduled for appropriate providers based upon
assessment of patient and collaborates to alter plan as needed
3.Assesses patients in person or remotely to evaluate current status and needs
4.Provides telephone triage as defined by guidelines and in collaboration with provider coordinating care with infusion room, home health, urgent care or emergency department as required
5.Recognizes changes in patient status and responds in a timely manner to optimize patient outcomes
6.Prioritizes complex patient care based upon knowledge and clinical experience.
7.Assesses patient compliance with treatment plan
Leadership1. Demonstrates accountability for professional practice, continuing education
and progress toward achievement of goals
3.Establishes and maintains expertise regarding disease, staging, current treatment options and management of adverse events.
4.Serves as a liaison between practice and referral sources
5.Participates in quality metric initiatives supporting optimal outcomes and value based metrics
6.Assists in patient identification for tumor board, coordinates tumor board and participates in patient presentation and care plan development.
7.Participates in the orientation and education of health care team members
8.Serves as key member of multi-disciplinary team supporting patient cohesiveness, efficiency, and patient focused care.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1520 W Harrison St, Chicago, Illinois 60607

Business Unit: RUSH MD Anderson Cancer Center

Department: GI/Liver Cancer - New Patient Intake

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Shift: 7:00 AM to 5:30 PM

Work Schedule: 10-Hour Shifts - Monday to Friday

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $84,760 - $151,715 per year

Summary:
The Oncology Nurse Navigator 2 is a registered nurse (RN) who works with physician practices and multi-disciplinary teams to promote the effective utilization of services and coordination of care for patients within the Cancer Center service line. The Oncology Nurse Navigator 2 contributes to the assessment of patients' psychosocial, financial and clinical needs throughout the continuum of care ensuring high quality care while supporting quality metrics of the Cancer Center and Rush University Medical Center The Oncology Nurse Navigator 2 functions as a liaison between patients, physician practices, the hospital, and the community performing functions that meet the core competencies of oncology navigation; Care Coordination, Communication, Education, and Professional Role/Care as well as the domains of the Profession Practice Model; Relationships and Caring, Evidence Based Practice, Technical Expertise, Critical Thinking and Leadership. The Oncology Nurse Navigator 2 care may be focused in medical oncology, hematology, stem cell transplant, gyne-oncology, surgery, radiation oncology, cancer screening or supporting multi-disciplinary clinics. This RN exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Requirements:
•Current State of Illinois Registered Nurse licensure required
•At least one year of nursing experience.
•Earned nursing degree of baccalaureate level of education or higher.
•Oncology nursing experience preferred
•Oncology nursing certification preferred
Physical Demands:
•Ability to travel throughout the Medical Center and some roles may require travel to other sites of care.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Relationships and Caring1. Establishes a caring therapeutic relationship with patients and families
utilizing effective communication while managing a defined patient
caseload.

2. Assesses patients for social determinants of health; utilizing findings to
develop a plan of care and mutual goal setting.
3. Serves as liaison for the patient, becoming an expert on the patient
and their needs throughout the trajectory of their care from
diagnosis to end of life or survivorship
4. Advocates for patient and their families to ensure timely access to treatment and equal access to health care

5. Collaborates with all members of the health care team in a positive, professional manner to ensure coordination of patient care.
6. Serves as a reference regarding clinical trials and coordinates care with
The clinical trial office

7. Provides psycho-social support and Facilitates referrals and transitions of
care ensuring effective utilization of internal and community resources

Evidence-Based Practice
1. Provides symptom managements utilizing guidelines/evidence based practice from oncology resources in collaboration with providers
2.Performs role utilizing EBP within specialty established by nationally recognized oncology nursing associations, cancer societies and networks as well as published research and quality documents.
Technical Expertise1. Responds to patient questions and needs via various technology: “My Chart,” staff messages, telephone contact, etc.
2.Coordinates/Schedules admissions, surgeries, laboratory testing, radiographic exam, and infusion.
3.Performs basic administrative tasks related to role
4.Establishes plan for venous access via assessment of peripheral veins.
5.Performs nursing procedures per policy.
6.Assists providers with procedures utilizing appropriate technique.
7.Assesses patient and family learning style to provide ongoing education regarding diagnosis, staging, treatment, side effects and self-care.
8.Provides detailed documentation in the electronic medical record to support assessment and interventions
Critical Thinking1. Reviews medical records to ensure completeness as applicable for patient
diagnosis and staging. Requests additional medical records as needed
2.Ensures new patients are scheduled for appropriate providers based upon
assessment of patient and collaborates to alter plan as needed
3.Assesses patients in person or remotely to evaluate current status and needs
4.Provides telephone triage as defined by guidelines and in collaboration with provider coordinating care with infusion room, home health, urgent care or emergency department as required
5.Recognizes changes in patient status and responds in a timely manner to optimize patient outcomes
6.Prioritizes complex patient care based upon knowledge and clinical experience.
7.Assesses patient compliance with treatment plan
Leadership1. Demonstrates accountability for professional practice, continuing education
and progress toward achievement of goals
3.Establishes and maintains expertise regarding disease, staging, current treatment options and management of adverse events.
4.Serves as a liaison between practice and referral sources
5.Participates in quality metric initiatives supporting optimal outcomes and value based metrics
6.Assists in patient identification for tumor board, coordinates tumor board and participates in patient presentation and care plan development.
7.Participates in the orientation and education of health care team members
8.Serves as key member of multi-disciplinary team supporting patient cohesiveness, efficiency, and patient focused care.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Diag Srvcs Medical Physics

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00 AM - 4:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $79.20 - $133.06 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The successful candidate will provide clinical, regulatory, and technical instrumentation support for diagnostic imaging equipment in their area of expertise under the direction of the Division Head of Diagnostic Medical Physics. The candidate will be responsible for meeting the requirements of general daily operations and complying with regulatory and accrediting body requirements for the modality to which their training and credentialing applies. In addition, the candidate will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Education and/or Experience:
•PhD or MS degree in Medical Physics or similar field.
Certificates, Licenses, Registrations
•Board certification by the American Board of Radiology or other applicable specialty board.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Frequently able to wear 0.5 mm lead equivalent apron for a period of 4 hours.
•Frequently able to lift phantoms weighing up to 50 pounds.
•Frequently able to work standing for prolonged periods of time.
•Frequently able to visualize image artifacts in clinical images.
•Frequently perform activities that require stooping, bending and reaching, squatting, balancing, and trunk twisting throughout the day.
•Frequently able to communicate verbally and in written form.
•Frequently able to use all types of vision for moving medical equipment and visualizing image artifacts in clinical images.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Performs quality assurance testing, acceptance and accreditation testing of equipment located at Rush. All testing will be in accordance with Illinois Emergency Management Agency regulations and regulatory or accrediting body requirements (ACR, TJC, etc).
2.Maintains and establishes, when applicable, ACR accreditation of imaging equipment
3.Establishes, maintains and oversees a quality control program designed to ensure continuous quality improvement at Rush. Quality control programs will be consistent with established regulatory and accrediting body standards.
4.Assists with identifying and procuring test equipment required for quality control programs and systems testing and performance evaluation.
5.Performs quarterly quality control reviews and prepares trend analysis and reports.
6.Assists radiology staff with general protocol optimization, including proper equipment use.
7.Investigates complaints on image quality; follows through on complaint resolution; and documents solution. Collaboration with section leadership to institute corrections.
8.Assists with commissioning of new imaging systems and support equipment.
9.Supports clinical procedures within the Department of Diagnostic Services.
10.Participates in basic, applied, or translational research.
11.Provides scientific leadership in their field of expertise, mentors faculty and trainees, establishes collaborations with Rush faculty and partners, and assists investigators with data analysis, interpretation, and publication of results.
12.Participates in ongoing physics education of Radiology Residents according to the curriculum established by the division head
13.May perform other duties as assigned or requested by the Division Head.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 12E Surgical IMCU

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

$5K Sign on bonus!

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HR Benefits Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $34.34 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the general direction of the Manager, Health & Welfare Benefits, this position helps develop, implement, administer and maintain Rush Health & Welfare benefit plans. The position is responsible for ensuring accurate data file feeds, data integrity and accuracy. This position assists with developing, and maintaining standard benefit plan workflow processes. Provides and models internal customer service skills to Benefits Team, HR Business Partners and employees. Obtains, analyzes and reports data designed to evaluate and improve Rush’s work environment and culture. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

• Bachelor’s degree.
• Three years of related work experience or the equivalent combination of education, training and experience where the required knowledge, skills and abilities have been acquired.
• Experience in benefits or financial analysis and administration.
• Critical thinking and problem-solving skills are required to assess and resolve issues around scheduling, projects and/or daily responsibilities.
• Strong evidence-based analytical approach to problem solving with equally strong written and verbal communication skills.
• Strong Microsoft PowerPoint, Outlook, Word, and Excel skills.
• Excellent interpersonal skills are required to interact with and influence a wide range of internal and external constituencies.
• Excellent independent judgment and the ability to maintain a high level of integrity and confidentiality.
• Highly organized to effectively plan, track, evaluate and follow-up on multiple priorities for multiple people.
• Ability to exhibit a sense of urgency around customer service to model behavior for others.
• Ability and willingness to approach tasks with a spirit of collaboration and high degree of initiative in order to problem solve with peers and customers.
• Must be approachable, dependable and a self-starter. Possesses and demonstrates the ability to quickly grasp the essence of an issue or problem and a curiosity to uncover facts as well as the follow through to build/recommend solutions.
• Desire and ability to either build a long-lasting solution or to provide a quick fix, and the judgment and expertise to distinguish which is appropriate in the given circumstance.

Preferred Job Qualifications:

• Previous experience with tier two call center or comparable customer supports.
• PHR or SPHR.

Responsibilities:

• Assists the Benefits Manager in developing, training, organizing and tracking the workflow and processes for the Benefits Team to ensure effective and accurate benefits communication and administration.
• Provides and models internal customer service skills to Benefits Team, HR Business Partners and employees. Acts as a subject matter expert, responding to unresolved and escalated employee questions/issues.
• Provides appropriate administrative support including supply ordering, mail distribution, check deposits and assistance to Benefits Manager and Team when necessary.
• Process monthly billing payments to health and welfare vendors. Email check requests to AP, save in files and log in spread sheet.
• Complete the child support notice requests from HFS-Healthcare and family Services and email back for processing.
• Fulfill file requests from HR or Legal Department using OnBase system.
• Coordinates with Benefit Focus website updates and collateral material requests. Ensures appropriate website updates including Open Enrollment are maintained and accurate.
• Maintains and updates Benefits section of Rush's internal website. 
• Participates with appropriate discussion regarding file feeds or benefits projects with the Manager, HR Technology and support staff.
• Provide assistance for Leave of Absence and Severance COBRA processing.
• Supports the Benefits Manager and team with developing, coordinating, scheduling and facilitating events as needed.
• Provide assistance to employees with Student Loans who request a Loan Forgiveness or Perkins Loan Form completed by HR. Obtain information from LINK LTM and OnBase. Employment dates, Title, and Status needs to be verified and stamped with HR Seal. Forms are emailed back to employee to finish the process.
• Works with the Sr. Benefits Analyst regarding COBRA, Flexible Spending Account, Dependent Care and Transportation Management with our external vendor.
• Assists and participates with revising appropriate benefit policies or benefit policy management.
• Assists with collecting and providing internal and external annual audit requests.
• Manages on-going benefits projects and spreadsheets as assigned, continuously reviews, identifies and implements process improvements.
• Complete Medicare Forms for employees with information from LINK LTM and OnBase.
• Participates in appropriate benefit and wellness surveys.
• Maintains annual calendar of mandated legal filings due dates.
• Provides benefit support for the FMLA Leave Administrator, as needed.
• Provides benefits administration support, as needed, to the Benefits Manager with executive management benefit programs.
• Performs related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML General Microbiology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00PM - 11:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Education: Bachelor’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489.
Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Medical Technologist (MT) via the American Medical Technologists (AMT)
•Blood Bank (BB) via the ASCP
•Chemistry (C) via the ASCP
•Cytogenetics (CG) via the ASCP
•Cytotechnologist (CT) via the ASCP
•Hematology (H) via the ASCP
•Microbiology (M) via the ASCP
•Molecular Biology (MB) via the ASCP
•Specialty in Cytometry (SCYM) via ASCP
•Technologist in HLA (CHT) via ACHI
•Medical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
Experience:
•Bachelor's degree with certification, no previous experience required.
•Associate’s degree and/or education/work experience qualifications as defined by CLIA 42 CFT 493 148; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements.
CLIA QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Physical Demands:
Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
Performs Laboratory Testing
Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures.
Quality Control and Preventative Maintenance
Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
Troubleshooting
Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
Time Management
Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch
Continuing Education
Required to obtain and document 12 hours of laboratory continuing education per year.
Special Projects
Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
Tech-in-Charge
May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so
Report Reviewing and Results Reporting
Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System
Turnaround Time Expectations
Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples
Specimen Acceptability
Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification
Organization of Work Area
Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Ctr. for IM and CR - Res

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.00 - $35.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Organize, manage, and perform experiments to answer Specific Aims of research programs supported by the National Institutes of Health. The graduate research assistant is required to be accepted by Rush Graduate College. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• Enrolled in a Graduate degree program
•Skills in using scientific software, ability to perform a series of specific experimental protocols will be required.
•Must have good knowledge of the literature pertaining to the basic science research laboratory where the GRA has been assigned to work.

Responsibilities:
•The successful candidate will be expected to work with other graduate students, laboratory technicians and postdoctoral fellows.
•Design, develop and perform experiments with little supervision.
•Present research findings through presentations in journal clubs and at scientific meetings.
•A thesis on the research accomplishments should begin within 3-4 years and eventually lead to a Ph.D. degree.
•The Graduate Research Assistant will also be required to complete the Rush Graduate College curriculum and maintain a grade point average no lower than a grade of B

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $43.60 - $78.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Revenue Integrity RN position will use collaboration, assessments, training skills, and clinical knowledge to ensure that patient charges are accurate. In a hybrid/remote setting, the Revenue Integrity Nurse RN reviews charges and clinical documentation, initiates and leads performance improvement efforts, and educates clinical departments about charging while promoting revenue integrity. This nurse exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Current State of Illinois RN Licensure
•Associates or Bachelor’s degree in nursing
•Five years of clinical nursing experience using Epic software
•Mathematical skills related to pharmaceutical dose and unit calculations
•Understanding of clinical charging
•Demonstrated ability to communicate clearly and effectively
•Strong interpersonal skills necessary for the communication and training of Revenue Integrity concepts
•Ability to perform multiple tasks with excellent time management skills
•Proficient in Microsoft Office, Excel, PowerPoint, and Word skills
Preferred Job Qualifications:
•Experience with Epic work queues, CPT/HCPCS codes, UB-04 Revenue Codes, Modifiers, and NCCI edits
•Charge audit or finance-related experience
•AHIMA or AAPC Certification (CCS, CCA,, CPC, COC, CPMA, RHIT or RHIA)
•Procedural nursing including Operating room, Labor and Delivery, Cath lab, Interventional Radiology, or Emergency Room
Physical Demands:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Connects the Clinical Operations knowledge and experience to the Revenue Integrity, charge description master (CDM), charge capture and metrics to ensure accurate revenue and reimbursement
2.Improves revenue results by optimizing and improving the clinical, operational, and revenue integrity processes related to patient charges
3.Builds relationships within the revenue cycle, and engage clinical areas of the organization that serve as mutually beneficial partnerships
4.Reviews CPT/HCPCS descriptions and charges with clinical documentation to ensure compliant charging
5.Identifies services performed in the clinical department for individual patients that need to be built in the Charge Description Master (CDM)or be charged on a patient’s account based on CPT/HCPCS descriptions compared to clinical activities. Adjusts charges on patient accounts as needed.
6.Identifies chargeable supplies, implants, devices, and pharmaceuticals
7.Identifies and trouble-shoots charging, CDM, or clinical documentation issues and works with ancillary departments to resolve
8.Provides recommendations on cost-containment related to charges, for clinical areas
9.Contributes to internal controls to ensure compliance with charging regulations
10.Serves as a clinical resource and subject matter resource (SME) for Revenue Cycle teammates
11.Works collaboratively with clinical staff, operations, ancillary departments, teammates, and vendors
12.Identifies patterns, trends, variances, and opportunities to improve charging accuracy
13.Engages clinical departments in revenue integrity; research code and charge questions as requested
14.Provides education to clinical departments to promote appropriate charge capture processes and documentation requirements for specific charge activity
15.Engages in development and growth in the Revenue Integrity Nurse specialty

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 14 E Tower-BMT-Heme Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $51.26 - $81.64 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the guidance and direction of the unit director, the Assistant Unit Director RN (AUD) is the clinical liaison and assistant business manager of a specific patient care unit(s). In the absence of the unit director, the Assistant Unit Director RN is the RN Unit Director designee. The Assistant Unit Director Registered Nurse implements initiatives in support of the unit vision and manages human, operational and organizational systems that support patient care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Consistent proficient performance at the RN 2 level or equivalent experience.
• Demonstrated progressive, proficient management and leadership skills.
• Earned nursing degree at the baccalaureate level or higher (except AUDs hired before 01/2013).
• National Certification required within twelve months of hire.
• Demonstrates analytical ability.
• Ability to use electronic business programs and technology
• Demonstrates the ability to work in complex departmental systems or programs.
• Communication skills are required in order to lead, teach and persuade others.
• Ability to interact effectively with others in difficult situations.
• Work requires 24/7 responsibility for activities of the unit.
• Work requires the ability to assume the charge nurse role.
• Work requires the ability to take a full patient assignment on clinical unit.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports.
Preferred Job Qualifications:
• Graduate degree in nursing preferred or related field considered (except AUDs hired before 01/2013).
Physical Demands:
• Lifting or carrying objects 30lbs. and lifting and positioning patients, with appropriate lift devices.
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Utilizes quality monitoring data to assess the effectiveness of clinical processes.
2.Facilitates unit quality initiatives, research and /or evidence based activities utilizing best current evidence.
3.Champions the strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
4.Provides leadership in the design, implementation and evaluation of process improvement initiatives at the unit and department level.
5.Ensures that the unit personnel establish a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting.
6.Participates in developing constructive and strategic partnerships with peers, professional nurses, the University, other disciplines and departments to achieve positive clinical and service outcomes.
7.Resolves conflict to continuously improve team relationships at the unit and department level.
8.Supports a climate that fosters open communication, values differing points of view and promotes shared governance.
9.Ensures accountability for honest and fair interactions with all constituents across disciplines.
10.Advocates enhancing the climate that optimizes the patient and family experience through supportive interactions and staff education.
11.Provides structured opportunities for reflection and review of complex patient situations to develop critical thinking skills of all unit personnel.
12.Critically analyzes complex patient cases and effectively adapts the plan of care.
13.Develops the clinical knowledge and skill of the staff related to strategies to maintain patient safety.
14.Monitors and ensures compliance with the State Nurse Practice Act, State Board of Nursing Regulations, regulatory agency standards and the policies of the organization.
15.Uses information technology to streamline and improve processes.
16.Monitors and ensures nursing staff compliance with safety strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
17.Collaborate with the CNS to identify staff learning needs and provides education to strengthen and develop professional nurses' critical thinking skills.
18.Implements and monitors strategies and tactics related to the unit goals while ensuring sustainability.
19.Fosters the implementation of initiatives to promote a healthy work environment.
20.Leads innovations using principles of change and continues to reinforce change until positive outcomes are achieved.
21.Assumes a leadership role in analytical problem solving of both clinical and nursing related issues.
22.Functions as a mentor and coach to promote or enhance the development of unit staff.
23.Influences behaviors through collaborative practice, conflict management, negotiation and effective use of dialogue
24.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
25.Provides and invites ongoing performance feedback to peers to achieve positive clinical and service outcomes.
26.Considers fiscal and budgetary implications in decision-making regarding practice and system modifications.
27.Manages staff performance through recruitment, rewards, recognition, counseling and disciplinary action.
28.Assumes the accountability of administrative management of the unit as delegated by the unit director.
29.Supports the execution of fiscal accountability.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Ambulatory Clinical IT Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $46.07 - $77.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Are you an experienced Epic professional ready to take the lead in shaping the future of ambulatory care at Rush? We’re looking for a Lead Epic Application Analyst with strong Ambulatory experience and certification to join our dynamic team. In this role, you’ll be at the forefront of innovation—designing, building, and optimizing Epic applications that directly impact patient care and the provider experience. As a trusted leader and mentor, you will guide large-scale projects across multiple departments, ensuring seamless integration of workflows and systems. You’ll collaborate with clinicians, end-users, and technical teams to deliver solutions that support our mission of providing outstanding, patient-centered care. From leading implementations and upgrades to mentoring junior analysts, this is a role where your expertise and leadership will make a measurable difference. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Leads and monitors multiple large-scale projects within multiple functional departments.
• Performs highly complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation training, support, troubleshooting, and maintenance.
• Configures vendor applications and products.
• Maintains system documentation and develops system specifications and procedures.
• Defines and documents user requirements.
• Applies project planning and project management methodologies.
• Coordinates and leads short duration projects; monitoring project process, progress and results.
• Develops test plans, prepares test data and performs system testing.
• Provides on-site user support during implementations.
• Takes on-call for system application support at scheduled times.
• Audits data entered by end users.
• Troubleshoots and tracks issues and problems.
• Applies systems development methodology to solve problems.
• Handles multiple assignments simultaneously.
• Mentors more junior members of the team.
• Other duties as assigned.

Required Job Qualifications:

• Bachelor’s degree.
• 7 years of Epic application experience.
• An Associate degree and nine (9) years of Epic application experience will be accepted in lieu of a Bachelor’s.
• Epic certification(s).
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
• Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
• Detail oriented, strong analytical, organizational, and problem solving skills.
• Excellent oral and written communication skills with technical and clinical audiences.
• Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

Preferred Job Qualifications:

• Experience working in a hospital or other health care organization.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Hinsdale Multispecialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (6:45:00 AM - 5:15:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant Lead is responsible for the daily management and direct supervision of clinic staff. The Medical Assistant Lead (MA) is responsible for assisting physicians, mid-level practitioners, and registered nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The MA assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the MA will administer intramuscular injections, immunizations, small volume nebulizer treatment, and over-the-counter medications under the direction of a physician. Exemplifies the Rush mission, vision and values and act in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current Medical Assistant certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA (includes principles and techniques of injections and medication administration)
• Current CPR certification
• High school diploma/GED required.
Preferred Job Qualifications:
• Graduate of an accredited Medical Assistant program
• One year of clinical experience
• Phlebotomy experience
• Epic Ambulatory experience
Competencies:
• Serves as a role model and mentor by demonstrating exceptional interpersonal communication and collaboration skills in the management of complex patient care situations
• Excellent communication and interpersonal skills
• Excellent customer service skills
• Excellent organizational skills
• Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect
• Proactively resolves conflict to improve team relationships in support of a healthy work environment
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals
• Provides leadership consistent with Rush Missions and Values
• Demonstrates loyalty and allegiance to the program by representing and supporting management policies.

Responsibilities:
•Participates in recruitment efforts with interviewing, and hiring direct reports.
•Coordinates onboarding and off-boarding of clinic staff.
•Schedules clinic staff assignments to ensure adequate coverage and equal distribution of work and effort.
•Establishes course of action for self and others to ensure that work is completed effectively and efficiently.
•Provides training and mentorship to direct reports
•Provides education to staff in the clinic.
•Conducts annual performance reviews in conjunction with manager.
•Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem.
•Ensures compliance with accreditation and regulatory bodies within area of responsibility.
•Coordinates and maintains organized patient flow.
•Performs patient intake including vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
•Prepares patient for exam based on reason for visit.
•Prepares and supports patient and assists provider with procedures.
•Reviews appointment schedules and ensures all patient charts are available for the visit.
•Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
•Performs basic lab and testing procedures according to standards.
•Performs phlebotomy and EKGs.
•Administers immunizations as ordered by the physician.
•Administers RUMG-approved intramuscular or subcutaneous medications after competency has been assessed, verified, and documented.
•Performs Tuberculin skin testing upon order of the physician.
•Demonstrates appropriate population-specific techniques with patients.
•Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
•Cleans, prepares, and stocks exam rooms, treatment rooms, and workstations.
•Calls patients regarding test results and medical instruction under the direction of a physician.
•Calls in medical refills under the direction of a physician or protocol.
•Documents patient care information in the outpatient medical record according to standards.
•Assists with scheduling of patient tests, procedures, and follow-up appointments.
•Assists in the care, cleaning, and sterilization of equipment and instruments.
•Maintains the inventory of medical and linen supplies.
•Maintains quality control for equipment.
•Provides cross-coverage to other clinical areas as assigned.
•Participates in quality improvement projects.
•Maintains compliance with the Joint Commission standards and other regulatory bodies.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.