Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Qual & Training

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
• Bachelor’s Degree in Adult Education, Educational Methods, Communications, Healthcare Administration or related field. Or 3+ years of related experience in progressive roles.
• Three (3) years’ training, teaching, quality assurance or business coaching experience.
• Three (3) years’ experience working with EPIC Cadence in a practice or Access Center environment.
• Experience within a large hospital or integrated healthcare delivery system.
• Unique combinations of both hard and soft skills to prepare, analyze, and present data to various audiences.
• Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
• Strong attention to detail and an aptitude for organizing information logically.
• Strong organizational skills & ability to multitask and prioritize.
• Proficient in Medical Terminology and HIPAA
• Excellent MS Office skills
• Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
• Demonstrated ability to learn quickly and follow through.
• Strong interpersonal skills with the ability to motivate and build relationships.
• Able to travel to multiple hospital sites, corporate settings and seminar locations.
• Able to work under stressful conditions while maintaining professionalism.
• Work will often require flexibility and meeting tight deadlines.
• Able to communicate with many different customers and seeking solutions to move the organization forward.
• Ability to make independent decisions in problem solving.
• Ability to prioritize own work.
• Ability to work well with individual associates.
• Able to work well in a team.
• Ability to work varied hours in a 24-hour day.
• Able to participate in process improvement initiatives.
Preferred Job Qualifications:
• Two (2) years’ revenue cycle experience.
• EPIC certification or EPIC credentialed trainer.
• Experience with Automated Call Distribution systems (Cisco preferred)
Physical Demands:
• Able to do light lifting
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1. Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat and other applications. Actively participates in training sessions and seeks mentorship opportunities to enhance skills and knowledge in training delivery and content development.
2. Maintaining training materials, including knowledge articles, guides, presentations, and exercises
3. Contribute to the creation of procedural and conceptual content, ensuring it is comprehensive, coherent, and aligns with healthcare industry standards.
4. Conducts train-the-trainer sessions when needed.
5. Facilitates and leads call calibration sessions for agents.
6. Performs root cause analysis of errors.
7. Conducts routine quality audits on designated work activities, following established quality monitoring standards and guidelines.
8. Collaborates with team members to gather and analyze audit data, supporting the identification of areas for improvement.
9. Develop individual agent performance scorecards.
10. Coaches’ employees on opportunity for improvement
11. Assists with side-by-side training of new hires.
12. Other similar and/or related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Res Recr - Zhou

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: Based on NIH scale $62.232 - $75,564

 Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position may perform independent research, collaborate on a multi-scholar research initiative, or may have lead responsibility for discrete components of a larger research projects or programs, all while under the general direction of a senior or principal researcher.

Required Job Qualifications:
•Ph.D. or equivalent doctoral degree in a relevant discipline.
•Experience in relevant science discipline.
•Excellent teamwork and communication skills.
•Scientific writing skills demonstrated through peer-reviewed publications
•Ability to acquire accurate, reproducible data
• Critical eye towards consistency, reproducibility, and the scientific method in general
• Excellent project and time management skills
• Strong interpersonal and mentoring skills
•Advocate for safety and ethics in the workplace
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Plan, design and execute complex research studies, procedures, and protocols.
•Participate in discovery projects.
•Coordinate research study activities: lead and manage projects.
•Problem solves research challenges and model development, as applicable.
•Contribute discrete components of a larger project under the general direction of a senior or principal researcher.
•Prepare complete documentation of research activities for reference purposes, including following applicable data management protocols.
•Oversee organization, synthesis and analysis of data and findings.
•Compare actual and expected results and suggest solutions to correct the deviations.
•Evaluate existing research or modeling techniques and recommend improvements to ensure quality and productivity.
•Prepare scientific reports, outcome findings and scientific manuscripts.
•Assist in the preparation of proposals and reports.
•Assist in teaching classes.
•Perform other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Physician Assistant-CHS

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:$65.00 - $110.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits)

Job Summary:

The Chair/Program Director oversees the administrative operations of the Physician Assistant (PA) program in the Department of Physician Assistant Studies within the College of Health Sciences. The chair/program director provides leadership for academic, clinical, and research activities within the PA program, ensuring excellence in teaching, curriculum development, clinical education, and student success. The chair/program director represents the PA program within Rush University, across the medical center, and in national and international professional communities to advance the program’s mission. This role supports the Rush mission, vision, values, and practitioner-teacher model by fostering innovation in PA education, facilitating faculty and staff development, and maintaining program accreditation and compliance standards.

Responsibilities

1) Supports the mission, vision, goals and strategic objectives of the college, university and medical center.
2) Provides leadership for the development and implementation of the vision, mission and strategic plan of the department’s educational programs and patient care services.
3) Ensures the quality of the educational program(s) offered within the department as demonstrated by program outcomes and rankings (where available).
4) Ensures the quality of clinical and support activities provided by the department, as applicable.
5) Develops and maintains an effective research program within the department.
6) Maintains financial integrity of the department.
7) Supports professional, community and continuing education service activities within the department.
8) Provides faculty and staff development and a positive and productive work environment.
9) Promotes diversity within the department, college, university and medical center.

Program Administration and Department Operations:

1) Reports to the Dean, College of Health Sciences for all academic department activities.
2) Establishes goals and objectives for all department functions.
3) Responsible for the organization of the department and for the execution of the Medical Center, University, and College policies insofar as they affect the department.
4) Accountable for the professional activities of each department member as such activities relate to the department.
5) Fosters intradepartmental communication through regular faculty meetings and frequent consultation with the faculty of the department.
6) Fosters extra-departmental communication throughout Rush on issues involving the department.
7) Assures compliance with institutional, state, federal, and professional agency regulations and accrediting agency standards.
8) Ensures compliance with the Rules of Governance of Rush University and the Policies and Procedures of the College of Health Sciences by all members of the department faculty.
9) Participates in and develops community service in the department.
10) Promotes philanthropic development.
11) Responsible for all programmatic data (i.e. accreditation data, student records, internal reporting).
12) Responsible for establishing a culture of collegiality and collaboration within the department and across the colleges.
13) Assumes other duties related to chairperson role as assigned by the Dean of the College of Health Sciences.

Faculty/Staff:

1) Assures that there are the appropriate number of faculty/staff necessary to accomplish the defined goals and objectives of the department and meet accreditation requirements.
2) Establishes the optimal mix of faculty activities in the areas of education, research and administration in a manner that allows for accomplishment of department goals and objectives and recognizes the various specialties, expertise and career objectives/promotion of each faculty member.
3) Maintains a committed faculty through a recruitment program which will promote diversity among members in the pursuit of excellence in practice, education, and research.
4) Oversees faculty and staff evaluation and development.

Budget and Finance:

1) Defines and assures availability of resources (such as space, equipment, technical and clerical support) necessary to support the department.
2) Makes recommendations to the Dean annually regarding the department budget, including both operational and capital expenses, and manages the department within the approved budget.
3) Develops sources of non-operational revenues such as endowments, grants, contracts and gifts.

Educational Program:

1) Provides oversight for the educational program(s) including:
a. Marketing of programs and recruitment/selection of students, in collaboration with marketing and admissions.
b. Quality standards and all educational activities include maintenance of specialized programmatic accreditation and compliance with institutional, state, federal, and professional agency regulation and accreditation standards.
c. Student advising.
2) Leads and provides oversight for development and evaluation of curricula in conjunction with the college/university curriculum committees.
3) Actively participates in the department’s teaching program.
4) Ensures that appropriate clinical affiliate sites are established and maintained for students.

Research Programs:

1) Supports the college agenda for allied research partnerships with clinical operations.
2) Reviews all grant applications and research proposals emanating from the department with respect to appropriateness of purpose.
3) Promotes evidence-based practice and research and the generation and dissemination of new knowledge in the field.

Requirements:

• Graduate-level degree (Master’s or higher) in Physician Assistant Studies or a closely related field.
• Current or eligible for State of Illinois PA licensure.
• Minimum of 8 years of professional experience as a Physician Assistant, including at least 5 years in a full-time academic appointment with teaching responsibilities at the post-secondary level.
• Associated credentials in a field appropriate to providing academic leadership for the department
• Demonstrated abilities in teaching, research and scholarship, student advisement, committee service, management, and administration.
• Active in professional associations: demonstrated leadership role in organizations or societies external to Rush University related to the profession.
• Knowledge of clinical practice and management in an academic medical institution, experience in practice (preferred).

Preferred Qualifications:

• Doctoral degree (e.g., EdD, PhD, DHSc) in a relevant discipline.
• Experience in programmatic accreditation processes (e.g., ARC-PA).
• Demonstrated success in faculty development, strategic planning, and interdisciplinary collaboration.
• Experience in grant writing, research funding, or philanthropic development.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology PBC RUMC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for facilitating the daily operations of the referral/specialist/pre-visitor. These activities include assigning work duties for efficient registration of patients, maintaining employee's schedule, weekly/monthly/annual employee monitoring and reviews, responding to internal and external customer's inquiries and concerns. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School diploma or equivalent.
• Three years supervisory experience in a healthcare-related field, i.e. hospital, physician practice or clinic.
• Demonstrates a comprehensive understanding of the functions of Patient Access within the healthcare field.
• Ability to effectively communicate both verbally and written to subordinates, superiors and customers which would be expressed in a variety of ways, i.e. writing memos, writing the draft of a policy and procedure, conducting staff meetings (with a written agenda and minutes), responding to internal customers inquiries and , responding to patient's concerns.
• Ability to identify components within a process that require improvements; facilitate the improvement process and achieve the desired goal of improving the services provided by Patient Access.

Responsibilities:
1. Supervise and coordinates the daily activities of the Patient Access Coordinators/ Referral Specialists.
2. Managing the Epic work queues and patient queuing.
3. Collaborates with subordinates, supervisors, internal and external customers to achieve departmental and medical center goals.
4. Keeps the Patient Access Coordinators and management informed of pertinent events and change within the department area.
5. Recognizes process problems and assists in developing collaborative approaches to resolve the problematic issues.
6. In doing so, identifies opportunities for process improvements and ways to implement improvements.
7. Acknowledges employee efforts to improve performance and rewards/acknowledges their achievements.
8. Approach employees in an open manner, welcoming their feedback and participation.
9. Provides effective instruction to the Patient Access Coordinators who have skill deficits.
10. Administers timely, thoughtful, constructive disciplinary actions when needed per policy and provides adequate feedback and coaching sessions.
11. Completes daily/ weekly monitoring in an accurate, constructive, timely manner; compiling the data to utilize as a resource for the annual performance assessment.
12. Develops improvement goals with the Patient Access Coordinator and tracks their progress throughout the year.
13. Has a thorough knowledge of and adheres to departmental and Rush policies and procedures relevant to their position.
14. Conducts periodic staff meetings (minimum bi-monthly) as way of communicating updates to their staff and instruction on new policies and procedures.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Res-Recr - Mokhlesi

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:

Required Job Qualifications:

Education:

OR

Experience (in lieu of a degree)

•Two (2) years’ total experience, where 1 year is supporting or coordinating research studies

•Time Management – Ability to meet deadlines and manage assigned study tasks.
•Problem-Solving – Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
•Attention to Detail – Strong attention to accuracy in data collection and documentation.
•Participant Relations – Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
•Communication Skills – Effective verbal and written communication skills with participants and internal study teams.
•Team Collaboration – Ability to collaborate within multi-disciplinary team settings and follow established workflows.
•Flexibility – Availability to work evenings, overnight shifts, or weekends if required by study protocols.
•Travel Readiness – Availability for local travel as necessary.
•Other duties as assigned.
Preferred Job Qualifications:

Experience:

•Two (2) or more years prior experience in clinical research or related field

Job Responsibilities:

1.Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
2.Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
3.Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
4.Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
5.Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
6.May collect, process and ship potentially biohazardous specimens.
7.Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
8.Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
9.Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
10.Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
11.Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
12.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Home Infusion Solutions

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Rate: $42.32 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory Registered Nurse 3 is a proficient nurse possessing an in- depth knowledge of patient management; can accommodate unplanned events and can respond with efficiency, flexibility and confidence. The Ambulatory Registered Nurse 3 immediately sees the whole situation while being able to discriminate that which is most relevant; has developed advanced communication and collaboration skills along with system savvy. The Ambulatory Registered Nurse 3 assumes a leadership role in the clinical practice area, using clinical experience to serve as a role model and coach. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Consistent performance at Ambulatory RN 2 or equivalent RN 3 experience.
• Earned nursing degree at the baccalaureate or higher.
• National Certification.
• Current CPR certification.
• Analytical ability.
• Communication skills are required in order to lead, teach, and motivate others.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or
reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially
infectious materials and/or strong chemical agents

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities cultural, spiritual, intellectual, age educational and psychosocial).
3.Serves as a role model and mentor by demonstrating advanced interpersonal communication and collaboration skills in the management of complex patient care situations.
4.Resolves conflict effectively to improve team relationships in support of a healthy work environment.
5.Anticipates and assumes accountability for effective care coordination across multiple service agencies and/or healthcare organizations.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Actively promotes current evidence based strategies, standards of care and protocols within the healthcare team.
8.Identifies and develops clinic based quality initiatives,research, care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing, instructing and acting as a resource on policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Develops educational strategies that promote patient, family and/or patient population learning and self-management.
11.Evaluates the implementation and effectiveness of safety strategies and initiates appropriate action to minimize
12.risk, during clinical visits, telephone encounters and electronic communications.
13.Anticipates potential problems and identifies subtle changes in patient status and/or practice environment which lead to early and effective interventions to optimize patient outcomes.
14.Synthesizes and applies available data and information to initiate action relevant to the respective patient populations.
15.Provides coaching for reflection and review of complex patient or practice situations in order to develop practical solutions.
16.Utilizes advanced assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum.
17.Supports staff in management of patient and population situations to develop critical thinking skills.
18.Implements optimal care coordination that enhances patient and population adherence to treatment plan while also assessing and resourcing for acute needs.
19.Develops and implements strategies with the intraprofessional team to optimize transitions for patients, families and/or patient populations.
20.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
21.Participates in inter- professional shared decision making to improve ambulatory care nursing practice, organizational performance, and outcomes.
22.Develops and leads implementation of clinic goals, change initiatives and nursing shared governance activities.
23.Collaborates and evaluates the practice of professional and unlicensed staff consistently to optimize patient outcomes.
24.Identifies and develops educational opportunities for staff and/or students in the clinic.
25.Serves as a role model whose beliefs, attitudes and actions support clinic and institution leadership and goals.
26.Manages resources effectively and contributes to realizing the fiscal goals of the practice.
27.Considers fiscal and budgetary implications in decision making regarding practice and system modifications.
28.Leads initiatives to improve nursing practice, organizational performance, and patient outcomes.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Physical Therapy- Acute

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Physical Therapist provides evidence-based direct and indirect physical therapy services to all patients referred to the department, promoting excellence with the delivery of care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• 0-3 years of Physical Therapy experience.
• Basic computer skills.
• Graduate of CAPTE accredited physical therapy program.
• Clinical Practice
• Meets all state regulatory requirements
Preferred Job Qualifications:
• Maintains Illinois License, with supporting minimum of 20CEUs /year.

Responsibilities:
1. Executes a thorough patient evaluation, obtaining and interpreting data necessary to support a physical therapy diagnosis.
2. Provides an evidenced base plan of care for treatment, including functional goals and methods to achieve said goals.
3. Adapts treatment environment, tools, equipment, and activities according to the needs of the individual.
4. Monitors the individual's response to treatment interventions and modifies treatment and plan as indicated.
5. Terminates patient services when maximum benefit or goals have been achieved
6. Monitors own performance and identify supervisory needs.
7. Maintains treatment area, equipment, and supply inventory as required.
8. Documents completely per Epic standards using point of care method.
9. Following standards established for each clinical area.
10. Demonstrates effective teaching and communication skills, especially as related for patient and family education.
11. Demonstrates ability to use Epic for timely and accurate patient billing.
12. Strives to meet all benchmarking standards for hours worked/units billed.
13. Participates in all quality improvement projects.
14. Identifies and pursues own professional growth and development.
15. Participates in available professional and community activities.
16. Supports and demonstrates a team approach with other disciplines.
17. Functions according to the APTA guidelines, the Illinois Physical Therapy Practice Act and standards of the profession.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Occupational Therapy- Acute

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for all aspects of occupational therapy service delivery including evaluation, intervention planning, implementation, and reviewing outcome evaluation. The Occupational Therapist (OT) is an active participant in the interdisciplinary team. The OT meets the requirements of all internal and external regulatory bodies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Initial Certification by NBCOT as an OTR
•Meets all state regulatory requirements
•Graduate of an accredited ACOTE OT Program.
•Basic computer skills.
Physical Demands:
•Must be able to lift, carry, and move items up to 20 pounds.
•Must be able to stand, walk, lift, and push while assisting with patient care.

Responsibilities:
1. Directs the evaluation process including determining the need for services, defining problems within the domain of OT, determine goals, and establishes treatment priorities.
2. Interprets the information provided by the Occupational Therapy Assistant (OTA) and integrates the information into the evaluation as appropriate.
3. Develops the intervention plan in collaboration with all team members.
4. Implements the intervention plan.
5. Determines the need to modify, continue or discontinue services.
6. Selects implements and makes modifications to therapeutic activities and interventions that are consistent with competency levels and client goals and their social-cultural context.
7. Delegates responsibilities to COTA within guidelines of RUMC.
8. Maintains departmental productivity standards.
9. Demonstrates ability to safely lift and/or move therapy equipment.
10. Demonstrates ability to maintain patient safety.
11. Demonstrates the ICARE values with patients, colleagues, and interdisciplinary team members.
12. Adheres to policies and procedures.
13. Maintains accurate and timely patient documentation.
14. Participates in continuous quality improvement processes and program evaluation.
15. Supervises OT practicum, level I and level II OT students and other students as directed.
16. Provides proof of completed documents related to health and education requirements.
17. Identifies and pursues own professional growth and development.
18. Functions according to the AOTA Code of Ethics and standards of the profession.
19. Supports the practice of practitioner-teacher-investigator model by teaching and following evidenced based practice.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Specialty Drug Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $53.73 - $84.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The scope of practice of the Clinical Pharmacist Specialist covers direct and indirect patient care, education, medication safety, performance improvement, and consultation. The Clinical Pharmacist Specialist is responsible for the provision of both operational and clinical pharmacy services to a general population of patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor of Science in Pharmacy.
•Illinois Pharmacist License.
•Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
•Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
•Must be able to work effectively with others to provide safe and effective drug therapy.
•Excellent problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
Preferred Job Qualifications:
•BLS Certification.
•ACLS Certification (or shall be obtained upon hire).
•Board of Pharmaceutical Specialties Board Certification.
•Doctor of Pharmacy degree and residency certificate.
•Experience and strong knowledge base in specialty drug therapies.

Responsibilities:
1. Responsibilities will include order verification, discharge counseling, projects, and education of other healthcare professionals
2. Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
3. Clarify physicians' orders when necessary through direct and timely contact with prescriber or designated practitioner.
4. Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
5. Participates in the pharmacy department's most current method of documenting clinical interventions.
6. Perform daily review of pharmacy reports including pharmacokinetic monitoring and other drug or patient specific reports that may be required.
7. Conducts monthly nursing unit inspections of medication storage areas as assigned.
8. Supervise pharmacy technician staff involved in the preparation and delivery of medications ensuring coordination of workflows with established delivery schedules.
9. Coordinate medication ordering, preparation, dispensing, and administration systems for the patient populations outlined above on a daily basis.
10. Implements all drug use policy and formulary decisions of the Pharmacy and Therapeutics committee.
11. Participates in SE (ADR and medication error) reporting programs.
12. Complete clinical and operational activities as designated by the departmental management team (e.g. pyxis inventory optimization, relevant process improvement projects, etc.).
13. Precept pharmacy students and residents (PGY1 and PGY2) as assigned in clinical and operational areas
14. Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
15. Assess and evaluates the medical and drug literature in order to compare and contrast therapeutic regimens and uses for new or existing drug treatments.
16. Implement medication safety initiatives as determined by current departmental needs and ongoing projects.
17. Develop operational and clinical projects as determined by current departmental needs and ongoing projects.
18. Serves as a liaison with other departments for collaborative research activity.
19. Responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the ambulatory care patient in collaboration with physicians, nurses and other healthcare professionals.
20. Actively participates in professional organizations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Anesthesia

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (12:30:00 PM - 9:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Anesthesiology Technologists are responsible for processing of reusable equipment for the cleaning and disinfection to manufacturer specification. They serve as an aid to the anesthesia providers during emergencies and ensure that all inventory/airway emergency supplies are stocked to the quantity and as outlined by policy. Anesthesiology Technologists exemplify the Rush mission, vision and ICARE values and act in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma or general education degree (GED), or an equivalent combination of relevant education and training.

Responsibilities:
1.Must be knowledgeable of the JACHO and IDPH regulations as it applies to Anesthesia.
2.Immediately respond to emergency requests from anesthesia staff for additional supplies/equipment as required.
3.Must be knowledgeable of terminology of anesthesia supplies and procedures.
4.Assist in the preparation of the anesthesia site for all cases/procedures requiring anesthesia.
5.Responsible for cleanliness and disinfecting the equipment in the anesthesia administration sites including but not limited to the Pxyis, and C-cart and all reusable equipment.
6.Be familiar with the Medical Centers Safety Policies & Procedures.
7.Assists in the training/orientation of new hire employees.
8.Assist in recovering of equipment.
9.Be certified in the use of the EVOTEK.
10.Be responsible for the cleanliness of all airway equipment per hospital policy (i.e. Glidescopes, fiberoptic intubating scopes, etc).
11.Maintain Anesthesia sites with the same specificity as the operating room suites which include the following areas but not limited to: PICU, Endoscopy, MRI, Interventional Radiology, IVF, OB and adjacent labor delivery rooms.
12.Maintain inventory supplies in the prep recovery area in 5 atrium.
13.Check all Anesthesia sites/inventory daily for outdated stock.
14.Responsible for stocking OB, labor delivery rooms, Epidural bay room, and other supply sites.
15.Responsible for assembling central line/ A-line kits in accordance with the agreed protocol.
16.Set-up in preparation in the cardiac and neuro anesthesia sites.
17.Check code bags for used/outdated equipment/ supplies and maintain inventory according to protocol.
18.Remove and replace all used single patient care items immediately after each procedure/case.
19.Assist in the turnover of cases, but not limited to: disposal of all single use items, replacement of the anesthesia circuit, suction canister and tubing, yankauer, ECG leads. Wiping down anesthesia machine and Pyxis cart.
20.Monitor inventory supply/equipment levels throughout the day.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location:Chicago, Illinois

Business Unit:Rush Medical Center

Hospital:Rush University Medical Center

Department:RML Administration

Work Type:Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule:8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:$69.41 - $116.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Director reports to Associate Vice President of System Laboratory Services with a dotted line to the Medical Director, Rush Medical Laboratories (RML). The Administrative Director is responsible for the development, monitoring and leadership of the financial, marketing, information systems and client services policies and procedures of the clinical laboratory. The Administrative Director works closely with the Laboratory Medical Directors, Laboratory Managers and supervisory staff to run the day to day operations of all RML laboratories under their direction. The Administrative Director reports to the the Associate Vice President of System Laboratory and works to implement the strategy for RML across multiple Laboratory locations.

Responsibilities:
• Oversee the financial aspects of the laboratory, which includes fiscal and flexible budget coordination and preparation; monitor and investigate monthly budget variances; prepare and report internal and peer comparison financial and performance indicators; maintain the charge description master; work closely with Finance to ensure proper billing, accounting, auditing, CPT coding, Medicare/Medicaid billing procedures and protocols are followed.
• Prepares the operating and capital equipment budgets for Laboratory and Pathology Services using input from the Laboratory Manager and reports on departmental activity, financial performance and quality improvement progress as required.
• Makes team members aware of the centers budget, expenses, and utilization of resources and continuously works with team to reduce expenses and improve quality.
• Performs feasibility studies and develops new programs.
• Approves purchased services and check requests and ensures adherence to budgeted levels.
• Minimizes expenses through efficient purchasing, tight inventory controls and effective utilization of human resources and technology.
• Facilitates the removal of obstacles and the development of new systems to optimize the utilization of resources.
• Evaluates staffing, space and/or other resource needs within service areas; makes recommendations to the administrative team and plans for the allocation of resources accordingly.
• Ensures compliance with all regulatory agencies that guide center/unit operations (CAP, JCAHO, IDPH, OSHA, etc.). Maintains other quality control programs/measures to ensure continuous improvement in operations.
• Completes an Occurrence Report for each observance of an incident outside of standard operating procedure and/or represents a deviation from the standard of care knowing that good faith reporting is non-punitive.
• Act as RML's representative for the Rush System for Health Laboratory Committee; attend these meetings and communicate progress/issues to the AVP and the Laboratory Medical Director; meet with vendors as necessary to negotiate system contracts.
• Act as the Department of Pathology and Rush Medical Laboratories' representative for the Rush Health Associates Contract Implementation Team; ensure smooth operation of the laboratory's testing, reporting and billing for these contracts; work with team members to establish package pricing for carve out services.
• Provide leadership to the Client Services area; meet with clients and potential clients as needed; work closely with the staff to ensure efficient and cost effective service to clients.
• Prepare marketing strategies and data as required in collaboration with the AVP for Laboratory Services.
• Provide leadership to the Laboratory Information System; ensure all financial and billing functions of the system are operating correctly; keep current with new information system technology and implement when appropriate.
• Be available to the laboratory staff to receive information and address any matters in a timely and appropriate manner; attend and participate in laboratory staff and management meetings on a regular basis.
• Work closely with the AVP, Medical Director, Laboratory Managers and supervisory staff in developing, updating and monitoring the achievement of long range goals and objectives for the Department of Pathology and Rush Medical Laboratories.
• Participate as needed in the provision of continuing education and in-service programs for the staff.
• Serve as an instructor of Rush University; prepare and give formal management related lectures to the medical technology students and/or pathology residents; be available to mentor and advise Health Systems Management students on specific projects or assignments.
• Be available to act as the Department of Pathology and Rush Medical Laboratories' representative on any ROPH, RUMC, RMH, RU, RSH or other appropriate committee, sub- committee or task force.
• Perform other reasonable and appropriate duties and responsibilities as assigned by the AVP and Medical Laboratory Director.
• Be a role model for the ICARE values and RUSH's Mission Statement.
• Be an advocate for the laboratories.
• Work well with other departments and healthcare providers to insure the best possible patient care.
• Should be well versed in Six Sigma and LEAN principles.
• Works with the management team and HR to spearhead Employee Engagement initiatives.
• Foster an environment that promotes Culture of Safety and Just Culture philosophies.

Other information:
Education: Bachelor's in Medical Laboratory Sciences or equivalent; Master's degree in Business and or Healthcare Related Field required.
Experience: A minimum of seven years in a laboratory management role.
Personal: Must be well organized and good interpersonal and communication skills required

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.