Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Pediatrics Admin - Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $63.10 - $94.02 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Department Administrator will partner with the Department Chair and RUMG administrative leadership to develop and accomplish Department strategy. The Department Administrator will provide leadership for key Department programs & processes (including clinical services, residency or fellowship program, research, philanthropy, outreach, marketing initiatives, & administrative). Responsible for providing oversight for the operational, and financial, functions of the Department. Exemplifies the Rush mission, vision and values, and acts in accordance with Rush policies and procedures, including complying with customer service and performance standards.

Other information:
Required Job Qualifications:
• Bachelor's Degree
• Minimum 3+ years progressive employment experience in Healthcare administration, including direct staff management.
• Strategic leadership and business plan development experience.
• Ability to drive departmental growth and market share.
• Ability to anticipate problems/issues in a complex environment and mitigate the impact on the department. ·
• Strong communicator with ability to influence providers and staff.
• Able to develop trust and credibility with staff and providers.
• Keeps up with current development and trends in the area of expertise.
Preferred Job Qualifications:
• Master's Degree in relevant field strongly preferred.
• Academic Health Center.

Responsibilities:
Strategic Leadership ·
•Provides Department leadership to achieve RUMC and RUMG strategic priorities, goals, and change initiatives. Influences the development and implementation of short and long-term strategic plans for the Department. Develops long-term strategic & operational staffing plan.
•Maintains a collaborative relationship with physicians, departmental providers, administrative, academic, clinical & research leaders regarding operational, marketing and strategic issues.
•Translates goals into actionable business tactics that are aligned with the strategic plans of the department, the medical group, the hospital and the medical center.
•Engages physicians in a manner that supports best clinical practices and promotes effective management of clinical and financial resources.
Inspirational Leadership.
•Identifies industry opportunities and threats and recommends strategies to address. Consults with colleagues for best practices and industry trends.
•Determines the value/cost benefit of resource investments for future growth of the service line. Operational Leadership · Initiates proposals for improved market position, patient experience, operational efficiency, and patient safety with input from Department leadership.
•Oversees clinical, business and academic operations including implementation and adherence to policies and procedures, patient experience, safety and quality goals.
•Monitors key performance indicators, scorecards, patient feedback, and financial reports at a departmental and individual level to ensure the data and that the Department remains on course to meet or exceed operational goals. Provide feedback to the Chair and faculty for any potential corrective actions.
•Partners with Department Chair to support achievement of provider goals, research study success, and appropriate resident and student experience. Tracks and reports physician driven revenue and expenses. People Leadership ·
•Provides oversight of staff & faculty including compliance with ICARE values, department, RUMG and RUMC procedures and workflows, and completion of performance review process, on-boarding/off-boarding, credentialing and re-credentialing. Assists Chair in the management of faculty conflicts of interest (Research & Clinical).
•Direct reports may include operational managers, research administrators, nursing management, residency/fellowship coordinators, and staff positions as applicable.
•Participate in the physician recruitment & pro-forma development process.
•Oversight of all Departmental HR decisions.
•Responsible for hiring strong talent with appropriate competencies and skill mix. Monitors staff recruitment, talent development, physician manpower plan & performance management.
•Monitors staffing metrics including turnover, key retention indicators, orientation practices, physician compensation. Structures work environment that is supportive of a highly engaged and effective work force. Monitors physician and employee engagement and makes recommendations to improve work culture as necessary.
•Encourage employees to understand Rush goals and Healthcare Industry trends by attending town hall meetings, conferences, community events and reading Rush-wide communications.
•Identifies opportunities to expand employees' professional knowledge and responsibilities, and supports their career aspirations.
•Maintain regular, two-way communication with staff to understand their work issues and concerns and to build their understanding of Rush and the Department. Functional Leadership.
•Assures financial performance of Department is consistent with institutional practices and budget expectations. Prepares and manages annual operating and capital budget for Department, including GME, Research, and funds, Reviews budget drivers and variations with dept. leaders and addresses key issues.
•Partners with Chair in monitoring trends and underlying patient experience issues and institutes Practice changes to resolve problems. Monitors and addresses patient experience feedback.
•Ensures safe work environment and creates an environment that puts patient at center of practice. ·
•Participates in institutional Quality Assurance or Quality Assessment programs.
•May ensure that patient issues/complaints are properly resolved as applicable.
•Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence and other regulatory body requirements.
•Understands and effectively uses EPIC, and other systems and software databases to achieve goals.
Cultural Leadership
•Implements policies, practices and standards that model and reinforce the Rush mission, vision and values as well as the patient centered/patient first care model.
•Advocates a culture of Inclusion.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: University Anes Pain Center

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: RUMG Admin Float Pool - Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
•High school diploma.
•Basic computer knowledge.
•Attention to detail and accuracy.
•Excellent customer service and interpersonal skills.
•Sensitivity to patient health information and protection of confidentiality.
•Ability to utilize EPIC efficiently.
•Ability to sit for several hours each day and remain professional and calm under stressful situations.
•Ability to adapt to change and be flexible.
•Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
Preferred Job Qualifications:
•Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 9 South Atrium-Gen Medicine

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position is eligible for the $5,000 sign on bonus!

Summary:

Other information:
Qualifications:
Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (New graduates must have acceptance into an accredited school of nursing within 6 months from date of hire,
4. Within 1 year from the date of hire, employee must be enrolled in a BSN program.
5. RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
6. Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Seeks out resources to assist in the management of new patient situations.
2.Uses evidence based guidelines (P&P, nursing standards of care, protocols and pathways) consistently.
3.Supports a hospital wide innovation to achieve positive outcomes.
4.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes
5.Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
6.Maintains positive, professional relationships with all members of the healthcare team.
7.Works effectively with other professional nurses through mutual support and respect.
8.Demonstrates beginning collaboration skills to meet the needs of patients and families.
9.Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
10.Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
11.Recognizes a change in patient status and seeks appropriate resources to address concerns.
12.Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
13.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
14.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
15.Applies the teaching-learning process effectively to meet the learning needs of patients and families.
16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
17.Supports unit goals and change initiatives.
18.Demonstrates beginning delegation skills to meet the needs of patients.
19. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Urgent Care Lead Advanced Practice Provider

 Rush North & Harlem and River North Outpatient Centers Chicago/Oak Park, IL 

The Emergency Department at the Rush Urgent Care Clinic – North & Harlem and the Rush Urgent Care Clinic – River North, associated with Rush University Medical Center of Chicago and Rush Oak Park Hospital, invites applications for the position of Urgent Care Lead Advanced Practice Provider. As part of an ongoing effort to support the local community, Rush is opening urgent care clinics to provide immediate access for a wide array of low- to moderate-acuity conditions and lower-cost care. The Emergency Department is committed to delivering excellent, patient-focused care in a collegial and cooperative atmosphere. Our affiliation with Rush University Medical Center and Rush Oak Park Hospital allows for easy transfers of patients requiring advanced care.

 •The Lead APP role will be 0. 85FTE clinical and 0.15FTE administrative and will supervise a team of approximately 8 APPs. Clinical effort will be split between both urgent care sites (North & Harlem and River North). 

•In addition to clinical responsibilities, the Lead will be responsible for call scheduling, interviewing, evaluations, and recruitment.

 •Build a team of highly reliable, high-performing APP clinicians 

•Provide leadership to APP staff 

•Candidate must possess strong clinical skills, as well as excellent interpersonal skills. 

The Advanced Practice Provider (APP) is a licensed physician assistant (PA) or advanced practice registered nurse (APRN) who functions as a member of the health care team to provide high quality, comprehensive acute and/or routine medical/surgical care of Rush patients within the scope of practice granted in accordance with the Rush University Medical Center medical staff bylaws. The APP will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards. 

Rush has over 400 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. With a Director of Advanced Practice and 34 Lead APPs across the system, Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day. 

Rush University System for Health is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. 

The Rush system includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences. 

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country. All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

 We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. Rush has built a strong Office of Community Health Equity and Engagement, and we founded the RUSH BMO Institute of Health Equity. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush. 

Position Summary: 

The Advanced Practice Provider (APP) will provider all aspects of care including acute care, well care and chronic care in the urgent care setting for patients of all ages. 

Position Requirements: 

Nurse Practitioner: 

•Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse 

•Masters of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position. 

•Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP). 

•Maintains State of Illinois and Federal DEA license. 

•Must maintain Rush University Medical Center (RUMC) clinical privileges. 

•CPR, ACLS and PALS certifications. 

 • Excellent communicator  

 •Experience treating patients of all ages 

•Procedural experience (simple laceration repair, I&D) 

Physician Assistant:

 •Current licensure from the State of Illinois as a Physician Assistant/Associate. 

•Successful completion of an accredited Physician Assistant/Associate Program.

 •Current certification from National Commission on Certification of Physician Assistants 

•Must maintain Rush University Medical Center (RUMC) clinical privileges.

 •Excellent communicator 

•Experience treating patients of all ages

 •Procedural experience (simple laceration repair, I&D) 

Preferred Qualifications: 

3+ years of APP experience in Urgent Care/Primary Care/Emergency Department settings. 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package. 

Pay Range : $124,604 - $175,352 

Join Rush and become part of one of the nation’s best healthcare systems. Rush is an equal opportunity / Affirmative Action employer 

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Billing Coding Auditor uses advanced knowledge of billing, coding, auditing, documentation requirements, and charge capture to solve complex charging scenarios, provide education and assistance to operational departments, support fellow team members, and develop processes/procedures to ensure accurate and timely capture of all chargeable procedures. The Billing Coding Auditor also monitors interfaces and ancillary software related to charging, and codes, and provides high-level professional support in working advanced code edits as well as auditing charges for service lines with potential missed revenue opportunities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Coding credential or certification from AAPC, AHIMA, or specialty-specific credentialling organization
•5+ years of Epic HB & PB WQ and Charge entry experience
•Minimum of 10 years of healthcare experience working with billing, charge entry, charge capture, and code auditing with knowledge of CPT, HCPCS, ICD-10 codes and modifiers
•High School diploma
•Experience with practice management software
•Medical terminology, familiarity with technical billing
•Self-starter, can work independently
•Ability to handle multiple, changing priorities
•Good organizational skills and ability to work as a team member.
Preferred Job Qualifications:
•Some college.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Use logic-based critical thinking and decision making to accurately assess and trouble-shoot documentation, images, visit records, registration issues, physician orders, attestations, physician signatures, charges, CPT, HCPCS, ICD-10, and modifiers on patient accounts for hospital/facility (HB) and professional (PB) charges in accordance with CMS and AMA guidelines
•Responsible for accuracy on all accounts within the assigned Epic Work queues and ancillary software systems.
•Solve edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
•Assess the available charges in the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing for applicable accounts being reviewed
•Reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
•Works with external vendors, interfaced software, and ancillary software to review charge capture opportunities and documentation to identify missed charges and correct accounts
•Identify trends, analyze to propose and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
•Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
•Collaborates with operational departments to ensure accurate and complete medical records and charges
•Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
•Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
•Provides input and implements process improvement initiatives recognizing revenue enhancement and charge integrity opportunities
•Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Outpatient Transport Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (10:30:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Provides safe, timely and accurate transport service to non-ambulatory outpatients of the Medical Center. This position is responsible for greeting and responding to the needs of all patients and visitors by providing information, high quality customer service and support in a timely manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate or GED.
• Excellent customer service and interpersonal communications skills.
• Strong organizational skills and multi-tasking skills.
• Good computer skills.
• Must be able to maintain a pleasant demeanor and professional appearance.
• Ability to set appropriate priorities in a dynamic environment.
• Must have the ability and skills needed to carry out the required data entry duties.
Preferred Job Qualifications:
• Proficient bi-lingual skills a plus.
• Ability to understand and apply knowledge of patient transport concepts, infection control practices, and proper body mechanics.
Physical Demands:
• Must be able to lift 50lbs. and walk.

Responsibilities:
1.Provides curbside transport service to patients and visitors. Greets all staff and visitors with a smile. Ensures the safe, timely and accurate transport of patients to their destination.
2.Ensures the comfort of the patient by being attentive, engaging in appropriate conversation involving the patient and making sure the proper equipment is available upon request.
3.Follows proper procedure when working with the Epic Tracking Dispatch system. Take's on the responsibility to call the dispatcher on the phone when the radio is not working. Notifies dispatcher of delays and cancellations. Clears calls immediately after transports are completed.
4.Assist in the upkeep of the lobby. Stores wheelchairs neatly in wheelchair room.
5.Maintain an awareness of what is going on in the Medical Center. Report all unusual occurrences and all security issues to Rush security.
6.Report building issues (such as damage to the facility) to Medical Center Engineering. Work together with staff and Lead Door Attendant to solve problems using teamwork with professional demeanor.
7.Alerts clinical staff immediately to any signs of patient distress or alerts management of equipment malfunction.
8.Proactive in the achievement of the departmental goals and objectives.
9.Key off and operate elevators as needed (in emergency situations only), work with hospital transport, medical staff, firemen, or disaster team to aid those in need. Restore order to the area once aid is no longer needed.
10.Makes and carries out independent decisions when dealing with ill or handicapped patients, doctor codes, fire codes, or disasters.
11.Utilizes proper body mechanics when lifting and transferring patients to and from wheelchairs.
12.Develops and promotes positive effective customer service relations with patients, patients family members, visitors and staff; ensures accurate and timely transport of patients and patient-related items.
13.Completes transport quickly and efficiency; immediately notifies dispatchers when assignments are initiated and completed.
14.Drives quality and continuously improves departmental performance through timely response to pages from dispatch, transport tracking and management staff.
15.Demonstrates proper phone, pager, and two-way radio handling; ensures proper functioning of communication equipment at all times.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Physician Assistant-CHS

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $31.00 - $61.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Assistant Professor contributes to the teaching, research, and service missions. This role involves instruction at the undergraduate and/or graduate level, student mentorship, participation in scholarly activity, and service to the college and university. Annual assignments are determined in collaboration with the Department Chair or Program Director and are based on departmental and college needs. This position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Master’s degree in related field
•3 years teaching experience in higher education
•Demonstrated effectiveness in teaching, instructional design, and student mentorship.
•Strong verbal and written communication skills.
•Proficiency with learning management systems and educational technologies.
•Ability to engage in scholarly work and contribute to the academic field.
•Strong interpersonal, collaborative, and organizational skills.
•Adaptability to evolving academic needs and willingness to participate in college and university service.
Preferred Job Qualifications:
•Doctoral degree
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
Job Responsibilities:
•Teach assigned courses, including preparation of syllabi, lectures, assignments, and assessments.
•Develop and deliver curriculum aligned with current educational standards and best practices.
•Advise and mentor students on academic, professional, and career development matters.
•Collaborate with colleagues in program and course coordination, as needed.
•Participate in accreditation, program review, and curriculum development activities.
•Engage in scholarly activity, which may include research, publications, presentations, and/or grant writing.
•Serve on college and university committees and contribute to college-wide initiatives.
•Support student recruitment, admissions, and retention efforts as appropriate.
•Stay current with developments in the field and incorporate new knowledge into teaching and practice.
•Perform other duties as assigned by the Department Chair or Program Director.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Sankofa Wellness Center in Garfield Park

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Community Health Improvement

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $57,137 - $71,427 per year 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Manager promotes and supports department goals; providing high quality office management and leadership; ensuring a productive work environment and continuous professional growth among office staff; managing, supervising, hiring/terminating and mentoring administrative staff. The Administrative Manager will independently oversee the department and must manage the offices such that all processes are completed accurately and efficiently with a customer focus. Exemplifies the Rush mission, vision, and values and must act in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma/GED required
• Five years’ experience in a management/supervisory capacity.
• Excellent interpersonal and oral/written communication skills.
• Proficiency in Microsoft Office Suite (Word, Access, PowerPoint and Excel).
• Excellent time-management skills and follow-through.
• Ability to grasp new concepts quickly, including an excellent understanding of the department’s complex processes and procedures.
• Ability to work independently, make good decisions and organize at a high level.
Preferred Job Qualifications:
• Bachelor’s degree.
• Knowledge of how to manage and direct multiple offices in a hospital/university setting.
• Excellent decision-making and trouble-shooting skills.
• Ability to work with numerous personalities and positions.

Responsibilities:
•Directs and/or implements business, administrative and financial decisions and facilitates problem solving of office issues for staff.
•Manages and monitors check requests, travel authorizations and reimbursements and other department-related reimbursements. Ensures Financial Policies and Procedures of the department are consistent with Rush University Policies and Procedures and Corporate Compliance Program.
•Oversee department budget planning and development.
•Track and monitor departmental budgets, project budgets, and department expenditures.
•Oversees the purchase requisitions and approvals process for all department equipment and supplies.
•Manages staff members, overseeing hiring, recognition, performance reviews and discipline of those staff members; coordinates recruitment and training of office staff.
•Coordinate and oversee onsite interviews.
•Provides leadership and direction on the continuous improvement of office functions; provides in-service training to staff as needed to ensure efficient practices.
•Coordinate systems workflow and organize resources to efficiently and effectively address the department’s support needs.
•Manage the program’s centralized application system – includes providing training to new users of the system and developing efficient procedures.
•Manage and maintain all department databases.
•Collaborate with faculty and/or staff to develop and implement improved operational processes for the department.
•Oversee general and complex office support, including file maintenance of records, contracts, and clinical affiliation agreements.
•Coordinate administrative responsibilities in the program, including oversight of the department support staff’s performance of administrative and clerical duties.
•Perform clerical accounting and general office duties as needed.
•Oversee and assist in providing administrative support.
•Create and manage schedules.
•Manage all forms of communication (written, telephone, electronic, website).
•Support the department in the preparation, analysis, and reporting of program performance data.
•Performs other job duties as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Procedural & Ancillary IT Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.07 - $63.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Rush University System for Health is seeking a Sr. Clinical Applications Analyst to play a key role in advancing our clinical systems and enhancing the way we deliver patient care. In this role, you’ll be responsible for configuring, maintaining, and optimizing clinical applications across the organization. From system upgrades to new implementations, you’ll partner with clinical teams, informatics, and IT colleagues to ensure our applications meet the needs of providers and patients alike. 

You’ll be a trusted resource for translating clinical and operational requirements into actionable technology solutions, building and testing system configurations, and driving improvements that streamline workflows. If you’re passionate about healthcare technology, thrive on collaboration, and bring a strong mix of clinical and technical expertise, this is an opportunity to make a meaningful impact at a leading academic health system. 

At Rush, we champion innovation, teamwork, and continuous learning—while staying rooted in our mission to improve patient outcomes and care experiences. The ideal candidate exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Reviews and analyzes requests for current and new clinical systems or system enhancements.
• Develops, maintains, and optimizes all assigned clinical software solutions.
• Completes management-approved documentation necessary for all planned database configurations, tests, implementations, upgrades, and conversions including work plans, test plans, data audit plans, and implementation schedules.
• Reviews system and process design to discover opportunities for improvement or consideration of new technologies.
• Engages departmental management and staffs in ongoing analysis of business processes with new or existing systems.
• Builds, tests, and implements computer applications and other systems that support clinical initiatives.
• Serves as a liaison between project team members and other IS resources while providing exemplary customer service and application support and development for all assigned clinical healthcare IT systems.
• Performs modification of applications as needed to meet business and clinical requirements.
• Interacts with clinical informatics to understand new business requirements and enhancement requests.
• Documents issues with resolutions and share with team members to improve team productivity.
• Take initiative and drives to bring to logical conclusion; proactive approach, including continual improvement of knowledge of supported systems.
• Perform other related duties as assigned.

Required Job Qualifications:

• Bachelor’s degree and five (5) years of clinical experience or designing, building and supporting clinical applications OR High School plus 9 years of clinical experience or designing, building and supporting clinical applications
• An Associate degree and seven (7) years of clinical experience or designing, building and supporting clinical applications will be accepted in lieu of a Bachelor’s.
• Experience defining clinical and operating requirements, and translate requirements into clear, specific, actionable system configurations, and the ability to implement those configurations.
• Ability to test and audit personally developed system configurations, in order to assure functional accuracy.
• Knowledge of systems implementation which may include analysis, specification design, and implementation.
• Clear and concise verbal and written communication skills.
• Relationship, teamwork, and project management skills.
• Strong conceptual, process, and data analysis skills, an in-depth understanding of medical practice informatics, clinical, and operating data sets.
• PC proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rush Univ Cncr Center-Res Recr

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• High School Diploma.
• Three years of progressive experience in an administrative role, preferably in Healthcare.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Excellent communication written and oral skills.
• Ability to analyze data.
• Ability to prioritize multiple initiatives.
• Ability to produce accurate documents and reports.
• Ability to work in complex administrative systems.
• Ability to interact effectively with internal and external customers.
Preferred Job Qualifications:
• Baccalaureate Degree.
Physical Demands:
• Ability to move throughout the Medical Center.
• Ability to lifting or carrying objects 35-40 pounds.

Responsibilities:
1.Meets the administrative needs of department management and staff members.
2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
3.Assists management with budgetary issues.
4.Composes business documents as assigned.
5.Designs reports to support operations.
6.Independently creates correspondence such as follow up to meetings, response to employees etc.
7.Plans employee and departmental special events.
8.Writes, edits and formats content of departmental communication.
9.Provides instruction to departmental staff regarding computer applications.
10.Assures appropriate resources are available for staff to be successful in their role.
11.Maintains a calendar for staff availability and schedules.
12.Provides support for select quality and operational committees including recording and distributing minutes.
13.Appropriately follow-ups on action between meetings.
14.Distributes reports, agendas and other materials for programs.
15.Maintains attendance records and prepares reports as necessary for the program.
16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
17.Creates and maintains expense files for the Accounting Unit activities.
18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
19.Identifies and implements improvements in office efficiencies
20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
21.Independently makes travel arrangements for the management.
22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
23.Maintains a working knowledge of Rush standard computer applications.
24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.