Location:Chicago, Illinois

Hospital:Rush University Medical Center

Department:Community Health Improvement

Work Type:Full Time 

Work Schedule:8 Hr (9:00 AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www. rush. edu/rush-careers/employee-benefits).

Pay Range:$45.59 - $66.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits)

Summary 

The Senior Manager, Community Health Strategy & Programs serves as a strategic and operational leader responsible for advancing a high-impact portfolio of community health equity initiatives across the Rush system. This role translates organizational strategy into coordinated program execution, ensuring alignment across community health programs, workforce initiatives, clinical-community integration, and community affairs efforts. 

The Senior Manager partners closely with the VP to support portfolio management, performance improvement, system-level alignment, and external engagement, while also leading execution of select high-priority initiatives that advance Rush’s health equity and community impact goals. Manage program development, budget, implementation, quality control and evaluation for select strategic initiatives. Facilitate and promote cross-sector collaborations that bring together stakeholders from inside and outside the Rush system to address disparities in health outcomes. Provide oversight and lead strategic development and implementation of anchor mission;. Strong knowledge of and ability to support the measurement, assessment, and articulation of the impact of community health strategies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities 

Strategic Initiatives Portfolio Management and Implementation 

1. Leads and/or supports the strategic planning, implementation, evaluation, and funding of community health programs at Rush University Medical Center, Rush Oak Park and Rush Copley. 

2. Lead development and execution of select, high-priority strategic initiatives and pilot projects 

3. Develop project plans, timelines, and implementation structures for strategic initiatives and plans 

4.Engages internal stakeholders to align community needs and business imperatives, identify and deploy organizational resources that support community health improvement. 

5.Gathers and reviews data to inform program development, grants, and measurements. 

6.Collaborates with stakeholders on program development and implementation, policy, events, community engagement and other initiatives. 

7.Develops and maintains strategic partnerships with community, government and other stakeholders to address health inequities in communities; including virtual and in- person outreach, education to community members and other community-based organizations. 

8.Responsible for analysis, evaluation and reporting of program data for quality improvement and to inform leadership and funders.

 9. Collaborates with community health and community benefit teams to develop, implement, and evaluate innovative approaches to community health through the Community Health Needs Assessment and Community Health Improvement Plan. Partners with team leads to support program implementation, goal setting, data collection, and community benefit reporting for Rush University Medical Center, Rush Oak Park Hospital, and Rush Copley in accordance with state and federal requirements. 

Management and Development 

1. Lead cross-functional coordination among internal departments, to align stakeholders, remove barriers, facilitate key decisions, and advance strategic priorities efficiently. 

2. Collaborates with system-wide Rush leaders, external partners, operations and service line leaders to support the design and implementation of innovative care models and anchor mission efforts. 

3.Engages local and system leadership and other key internal stakeholders to support execution of community health equity strategies. 

4.Represents Rush on coalitions, working groups, advisory boards, committees, panels, planning groups, etc;provides assistance to these groups on topics relevant to health care, policy and systems change strategies and health disparities. 

5.Identifies resources to support community health initiatives. 

6. Contributes to grant proposal development, data collection, reporting and budget management.

7. Community Partnership and Stakeholder Communication

 •Co-lead community affairs strategy to strengthen Rush’s presence, trust, and long-term engagement across patient service areas, anchor mission and priority geographies

 •Develop and manage strategic partnerships with community-based organizations, civic leaders, government agencies, and cross sector partners 

•Serve as a key representative of Rush in coalitions, convenings, and external forums focused on health equity and community development 

•Support engagement strategies connected to Sankofa Village Wellness Center and other place-based initiatives, ensuring community voice and lived experience are centered 

 •Identify opportunities to align community priorities with organizational strategy and investment decisions 

•Partner internally to ensure community engagement efforts are coordinated, consistent, and impactful 

•Prepare executive briefings, reports, and presentations for senior leadership, boards, and external stakeholders 

•Support the VP in communicating program impact, strategic priorities, and risks

 •Ensure communications are culturally responsive and aligned with community needs 

Other Information Required Job Qualifications

 •Master's degree in public health, public policy, social work, business administration, non-profit management or related area required. 

•7-10 years of progressive program management experience. 

•Prior supervisory or management experience. 

•Must be able to travel to all Rush hospital sites including community partners across the greater Chicago region. Approximately 20-25%. 

•Must be self-motivated, accountable and responsive to internal and external clients.

 •Prior experience managing teams and driving results through others 

•Excellent interpersonal skills and ability to communicate effectively and , experience with strategic leadership, verbally and in writing, with a wide variety of individuals and groups 

•Strong knowledge of health equity, social drivers of health, and community-based program models and understands and has the ability to inform leadership on equity issues in healthcare, social services, policy or other related areas. 

•Demonstrated success developing and evaluating program models, selecting and successfully operationalizing innovative programs.

 •Ability to build internal and external partnerships. *Organizational awareness/savvy. 

•Must keep up to date with all national, regional, and local trends in community health and benefit and serve as a content expert for Rush. 

•Strong project management, problem-solving, and organizational skills with attention to detail. 

•Ability to provide team leadership, analyze data and develop staff in community health and benefit. 

•Experience working with a diverse staff and communities of color Preferred Job Qualifications: 

•Grant-writing and fund development experience 

•Demonstrated success building and sustaining cross-sector partnerships Physical Demands: Competencies: Strategic thinking and execution 

•Community engagement and partnership *Performance management and data-driven decision making *Executive communication 

•Ability to direct multiple projects and tasks, prioritize effectively, and meet deadlines. 

•Ability to maintain professionalism at all times. 

Location: 707 S Wood St, Chicago, Illinois 60612

Business Unit: Rush University System for Health

Department: Rush Internal Audit

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Work Arrangement: Hybrid: Tuesdays onsite

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $66,560 - $108,326 per year

Summary:
The Rush University System for Health Internal Audit Department covers RUSH University Medical Center hospital, Rush Oak Park Hospital, RUSH Copley Medical Center, Rush University, and Rush Health.
RUSH Internal Audit performs Financial, Operational, Clinical, Technology, Construction and Information Security audits based up risk principals. Additionally, it performs risk and controls consultative reviews to partner with the business to proactive assess risk.
The position interacts with various levels of management and multiple business processes across the entire RUSH Health System. External training opportunities are provided annually to all members of the Rush Internal Audit team. There is minimal travel required for this job. The individual in this position exemplifies the RUSH mission, vision and values and acts in accordance with Rush policies and procedures and Code of Conduct.

Other information:
Position Qualifications Include:
•Bachelors degree required.
•A minimum of 1 year previous audit experience is required.
•Ability to develop work programs that cover identified audit objectives, risks and controls.
•Positive interpersonal skills for interacting and presenting to all levels of management.
•Excellent verbal and written communication skills.
•Possess the industry knowledge and business acumen to develop recommendations to mitigate risk and improve control efficiency and effectiveness.
•Ability to complete multiple audit assignments accurately, efficiently within required deadlines.
•Experience using Microsoft Office Word and Excel.
•Ability to prepare clear and concise written reports.

Responsibilities:
•Under the supervision of the Audit Director and/or Chief Audit Officer, conducts assignments relating to internal audits, including internal control effectiveness testing.
•Reviews and reports on the effectiveness of existing controls intended to ensure the safeguarding of assets and reduce or eliminate loss/breach.
•Assures appropriate completion of assignments; tracks time and organizes electronic audit papers using department software.
•Plans and conducts audit tests and procedures designed to evaluate the adequacy and effectiveness of controls for ensuring, including the safeguarding of RUSH assets.
•Ensures compliance with internal policies and procedures and external laws and regulations; accomplishment of the RUSH’s goals and objectives; the reliability of reports; the economic and efficient use of resources; and the deterrence and detection of fraud.
•Participates in audit meetings, prepares written reports and effectively communicates audit findings and recommendations.
•Maintains current and proficient knowledge of applicable federal, state, and local laws, regulations, policies and procedures.
•Complies with the Institute of Internal Auditors (IIA) Standards of Professional Practice of Internal Auditing and Code of Ethics.
•Develops and maintains relationships with key stakeholders throughout the organization.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: POB Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Pharmacy Technician Ill assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.

The Technician Ill is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician Ill must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration, liability, and risk

Other information:
Required Job Qualifications:

• Must be,a-high school graduate or equivalent.
• Current. State of lllinois,Pbarmacy Technician license.
• Individual must have PTCB (Pharmacy Technician Certification Board) certification and/or EXCPT.
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• At least 6 months of previous experience as a pharmacy technician.

• Two years of college training or its equivalent.
• ACPE IV certification.
• Hazardous drug compounding certification.

• Ability to lift/move 30-50 pounds.gistered pharmacy technician in Illinois.
• Ability to stand for long period of time (4+ hours) between breaks.
• Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
• May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
• This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.

• Must meet the competency requirements of a Pharmacy Tech 11.
• Competency demonstrated and ability to train others in at least seven of the tasks below:

• Ability to effectively follow directions. analyze problems and interpret analytical data.
• Strong communication skills with an emphasis on customer service skUls.
• Accountable for his/her actions, progress and development.
• Attention to detail to provide high quality care and accurate medication preparation.
• Ability to operate technology accurately and efficiently by the end of the defined training period.
• Consistently demonstrates leadership and initiative to peers and others in handling workload.
• Planning, prioritizing, and analyzing situations are frequently.
• Consistent outstanding attendance record relating to tardiness and absences.

Responsibilities:

• Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
• Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career ladder expectations
• Recognizes and identifies classifications of medications, medication names, dosage forms and routes of administration.
• Ability to use available print and online references as appropriate.
• Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations.
• Ability to appropriately label all medication dosage forms Including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and dispensing of patient-specific medications.
• Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
• Responsible for inventory, storage and supply maintenance of assigned area(s).
• Recognizes investigational drug orders and documentation requirements for preparation and use.
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintain cleanliness of all equipment and work areas.
• Awareness of departmental quality assurance processes.
• Actively participates In various departmental committees and educational activities as assigned.
• Assists with the execution of related assignments involving technical support for the department
• Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
• Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
• Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (2:00:00 PM - 10:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.25 - $26.25 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of the Assistant Manager of OR Materials Management is responsible for the day to day availability of supplies and equipment for assigned OR service lines/areas. Provides materials management support for surgical services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:
Responsible for effective distribution of surgical supplies and equipment to designated Omnicells, support rooms, re-stock cabinets, sterile areas and all appropriate arenas within the Operating Room. Activities will also include but are not limited to:

• Receives, unpacks, and delivers surgical supplies and equipment ordered from outside vendors and off-site warehouse.
• Reviews and verifies accuracy of shipments by counting and comparing packing lists with all receiving/delivery tickets for accuracy of materials receipt.
• Performs basic contract administration by following up on back-ordered supplies with surgical buyers and notification to appropriate Assistant Unit Director (AUD) and/or service.
• Assists appropriate management personnel in the maintenance of predetermined par levels of supplies.
• Files all pick-tickets, purchase requisitions, and delivery tickets, in the departmental closed files.
• Interacts with physicians, nursing, purchasing, delivery services, and other operating room personnel in a cordial and professional manner.
• Must maintain environmental cleanliness and order in specific work areas
• Must be able to provide after hour's coverage on heavy caseload days.
• Must be available to work on weekends.
• Willingly participates in quality improvement processes.
• Ensures that order placement and delivery dates meet nursing needs.
• Interacts with clinicians to problem solve issues regarding purchase orders, receipts, loaners, credits, substitutes and stock-outs.
• Performs quarterly and fiscal year end physical inventories.
• Provides assistance, guidance and backup for related personnel in the Materials Management department
• Performs other related duties as assigned or required.

Required Job Qualifications:

• High school diploma/GED.
• Two years of Healthcare Materials Management, Sterile Processing, Purchasing, Distribution, or Receiving experience necessary.
• Demonstrated ability to utilize Microsoft Office Suite (Word, Excel, and PowerPoint).
• Knowledge of Omnicell hardware/software functions.
• Knowledge of Materials Management/Purchasing and Inventory Control processes.
• Knowledge of surgical equipment and supplies.
• Basic understanding of clinical terms and procedures.
• Ability to handle multi-tasks simultaneously under pressure and strict deadlines to meet changing workload demands and priorities.
• Superior organizational skills, with attention to detail and oral communication skills.

Preferred Job Qualifications:

• Experience with the Lawson ERP system (including the Mobile Supply Chain module).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 8A-Antepartum-Postpartum

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $52.15 - $87.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Unit Director RN is the clinical and business manager of a specific patient care unit(s). The Unit Director provides direction and vision and creates human, operational and organizational systems that assure exemplary patient care. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Graduate degree.
• Current State of Illinois Registered Nurse licensure.
• Progressive leadership experience.
• Earned nursing degree at the baccalaureate level or higher.
• National certification.
• Demonstrates advanced analytical ability and problem solving skills.
• Ability to use electronic business programs and technology.
• Demonstrates the ability to work in complex organizational systems or programs.
• Communication skill to lead, teach and persuade others.
• Able to interact effectively with others in difficult situations that encompasses organizational and developmental issues.
• Work requires 24/7 accountability and the ability to supervise and manage staff across that time.
• Work requires the ability to assume the charge nurse role.
• Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports.
Preferred Job Qualifications:
• Graduate degree in nursing but related field will be considered (except UDs hired before 01/2013).
Physical Demands:
• Ability to move throughout the Medical Center and unit.
• Lifting or carrying objects 30 lbs. and lifting and positioning patients, with appropriate lift devices.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
EVIDENCE BASED PRACTICE
1.Accountable for quality outcomes which incorporates established methodology to drive process improvement.
2.Leads unit and or department quality initiatives, research and/or evidence based activities utilizing best current evidence.
3.Develops effective strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
4.Provides leadership in the design, implementation and evaluation of process improvement initiatives at the unit, department and division level.
RELATIONSHIP AND CARING
5.Creates an environment which establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting.
6.Establishes constructive and strategic partnerships with peers, professional nurses, the University, other disciplines and departments to achieve positive clinical and service outcomes.
7.Uses leadership, team building, negotiation, and conflict resolution skills to build partnerships within and across units and departments.
8.Establishes a climate that fosters open communication, values differing points of view and promotes shared governance.
9.Creates and maintains a just culture for all constituents across disciplines.
10.Develops a climate that optimizes the patient and family experience through supportive interactions and staff education.
CRITICAL THINKING
11.Promotes the development of critical thinking skills of all unit personnel through appreciative inquiry.
12.Critically reviews cases and events to determine the root causes and develop action plans for improvement
13.Responds to societal and technological trends issues and new developments as they pertain to nursing and healthcare.
TECHNICAL EXPERTISE
14.Creates and promotes a culture of safety and accountability.
15.Articulates standards and monitors compliance with the State Nurse Practice Act, State Board of Nursing Regulations, regulatory agency standards and the policies of the organization.
16.Demonstrates information literacy skills in complex decision-making.
17.Utilizes clinical information systems to promote safety, quality and cost effective care.
18.Strategically plans for ongoing education to acquire new knowledge and skills.
LEADERSHIP
19.Translates the nursing and corporate vision and strategic plan into measurable unit goals and sustainable programs.
20.Creates and maintains a supportive and healthy work environment.
21.Advances practice through the development of innovations incorporating the principles of change.
22.Assumes a leadership role in analytical problem solving of both clinical and system wide issues.
23.Mentors and coaches delegation and management skills along with career development.
24.Creates an environment in which professional growth is an expectation.
25.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
26.Provides and invites ongoing performance feedback to peers, staff and other disciplines to achieve positive clinical and service outcomes.
SYSTEMS
27.Analyzes fiscal and budgetary implications when modifying practice and operational systems.
28.Creates a human resource strategy which includes the management of performance through recruitment, rewards, recognition, counseling and disciplinary action.
29.Establishes procedures and processes to ensure administrative management of the unit.
30.Demonstrates financial accountability by managing human and capital resources in accordance with the annual budget.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Health Systems Management-CHS

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 4 Hr (8:00:00 AM - 12:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $40.00 - $75.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Adjunct Faculty members are assigned specific courses to teach based on their specialty education and experience. This is a temporary, part-time position and Adjunct Faculty members may work as needed. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Master’s degree or earned Doctorate in applicable area to the profession required. A minimum of a Bachelor’s degree is required for Instructor-level roles.
•Excellent skills in classroom, laboratory, and/or clinical instruction and evaluation.
•Knowledge and experience with Web-Based education when applicable.
•Excellent communication and organizational abilities in managing class functions, clinical sites as applicable, and students.
•Excellent interpersonal and leadership abilities.
•Ability to consistently instruct and counsel students in an informative and professional manner.
•Able and willing to learn new skills as needed, especially to work with new instructional technologies.
•Ability to develop and implement courses and programs.
•Ability to organize and implement effective teaching assignments.

Responsibilities:
Job Responsibilities:
•Develops and maintains courses, and other content areas in the curriculum in accordance with national accreditation standards.
•Instructs and assists in multiple courses in the program as assigned.
•Develops and seeks outcomes assessments for the program and courses taught.
•Interacts with existing programs in the department and teaches as assigned in these programs.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pediatric Psychology - Postdoctoral Fellowship

Rush University Medical Center

Chicago, IL

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications to the Postdoctoral Fellowship in Pediatric Psychology.

Position Overview

The Division of Pediatric Psychology, in collaboration with the Division of Neonatology and Department of Health Systems Management, at Rush University Medical Center (RUMC) is currently accepting applications for a full-time, one- or two-year post-doctoral fellowship for the 2026-2028 academic years.

· The fellowship is a combined clinical and research position, with approximately 3 ½ days per week dedicated to clinical research as a member of the Division of Neonatology’s Reducing Disparity in Receipt of Mother’s Own Milk (ReDiMOM) team, and 1 ½ days dedicated to clinical work within the Division of Pediatric Psychology.

· The ReDiMOM project is a series of R01 studies aimed at determining the effectiveness of an economic intervention to reduce the disparity in mother’s own milk feedings at time of discharge from the NICU for very preterm infants.

· The fellow will join two of ReDiMOM’s follow-up studies focused on assessing neurodevelopmental outcomes of former preterm infants at later ages (20 months’ corrected age through six years old).

· Because home visits are offered to families in these studies, the fellow will be expected to be available on some evenings and weekends as needed.

· In addition to administering developmental assessments, the fellow will be an active member of the research team engaged in a variety of other roles such as study enrollment, data collection and analysis, and manuscript development.

· Ample opportunities for presentations and publication are expected.

· Start date is July 2026 with some flexibility. Applications will be evaluated as they are received.

The Division of Pediatric Psychology provides a wide range of intervention, assessment, and consultation services across settings. Our division also supports an APA-accredited pre-doctoral internship program. Primary clinical responsibilities for this portion of the position include conducting developmental and psychological evaluations with children ages 8 months to 10 years old who present with a wide range of developmental and medical conditions, as well as providing consultation services to families of infants hospitalized in the NICU. Opportunities to supervise predoctoral psychology residents and to engage in program development or quality improvement initiatives may also be available.

Qualifications

Qualified candidates must have:

· A doctoral degree (PhD; PsyD) in clinical psychology and have completed an APA-approved internship.

· Significant experience with developmental and psychological testing with young (8 months – 6 years) children and must be proficient in use of the Bayley Scales of Infant and Toddler Development.

· Experience with other measures, such as the Wechsler Scales and Autism Diagnostic Observation Schedule, is also strongly preferred.

RUMC is located in the Near West Side of Chicago. We recognize our privilege of caring for historically marginalized and underserved populations and seek candidates who are passionate about addressing and eliminating the structural heath inequities that our patients have and continue to endure. We also believe that patient care is improved through a diverse workforce. As such, we strongly encourage candidates from all racial, ethnic, gender, and socioeconomic backgrounds to apply for this position. Bilingual-English-Spanish applicants are strongly encouraged to apply.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U. S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1. 0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range: $63,000 - $65,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Hybrid

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: SBO Enterprise Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Join Rush University Medical Center as the Manager, Extended Business Office (EBO) & Workforce Alignment and play a critical leadership role in driving revenue cycle performance across one of the nation's leading academic health systems. In this highly visible position, you will oversee strategic partnerships with external revenue cycle vendors, optimize workforce alignment, and ensure operational excellence across billing, collections, and insurance follow-up functions.

As the organization's primary leader for Extended Business Office operations, you will be responsible for managing vendor performance, monitoring key revenue cycle metrics, evaluating staffing strategies, and identifying opportunities to improve productivity, cash collections, and overall financial performance. Working closely with Revenue Cycle leadership, Information Services, and external business partners, you will leverage data, technology, and process improvement initiatives to enhance operational effectiveness, mitigate risk, and support organizational goals.

This role is ideal for a revenue cycle professional who enjoys combining operational leadership, vendor management, workforce planning, analytics, and process improvement. You will have the opportunity to influence strategic decisions, lead performance discussions with executive stakeholders, oversee vendor contract compliance, coordinate RFP evaluations, and implement solutions that directly impact financial outcomes and patient account performance.

The successful candidate will bring strong knowledge of healthcare revenue cycle operations, including billing, collections, insurance follow-up, and accounts receivable management, along with exceptional analytical, communication, and relationship-building skills. Experience managing vendor relationships, performance metrics, and cross-functional initiatives will be highly valued.

The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Manages performance of Extended Business Office (EBO) teams; coordinates distribution of work across internal and external teams; ensure staffing levels are adjusted to meet the needs of the department; monitors productivity performance to control labor costs.
• Manage inventory of accounts returned from EBO.
• Mentors staff and performs staff evaluations in accordance with Rush policy. Provides developments opportunities to staff.
• Supports strategic planning initiatives and participates in effective execution of planning relevant to functional area(s).
• Monitors functional area performance in connection with these metrics and Revenue Cycle overall performance, proactively identifying opportunities for improvement and communicating these opportunities with appropriate leadership/areas
• Develop working relationship with EBO to support PFS operational needs.
• Facilitate recurring/ad hoc meetings between Revenue Cycle leaders and EBO to focus on Operational Processes and Performance.
• Analyze, monitor and generate key metrics of EBO performance against targets (i.e. budget, forecast, strategic plan, etc.) Distribute performance reports to PFS leadership team. Identify risks, barriers and accomplishments.
• Accountable for EBO Performance outcomes; address shortfalls and opportunities with vendor when established metrics and goals are not achieved.
• Ensure EBO staffing levels are adequate to achieve expected outcomes.
• Ensure EBO is meeting terms of Contract / Statement of Work. Evaluate annual performance, make recommendations to AVP on modifying or terminating vendor contract during renewal periods.
• Conduct RFP evaluation for onboarding EBO solutions.
• Monitor EBO Work Queue (WQ) activity and the age of accounts in WQs; escalate accounts approaching timely filing or timely appeal.
• Reconcile EBO invoices to ensure fees are calculated correctly; dispute incorrect fees.
• Leverage technology to streamline and automate where possible and ensures that automated solutions and applications (Epic and non-Epic) support functional objectives to ensure EBO performance.
• Monitor reconciliation of data interfaces with vendor.
• Coordinate with IT to activate/deactivate user accounts with applicable RSH systems.
• Establish EBO Onboarding Program. Facilitate training and for Vendor on Rush Billing and Collection Policies and Procedures and tools, as applicable.
• Ensure EBO is adopting Rush System for Health policies and procedures according to organization’s standards and legal requirements.
• Work closely with EBO to ensure the quality and productivity of vendor staff performance meets established Rush policy.
• Ensures protection of private health and personal information, including credit card information. Adheres to all federal and state compliance regulations.
• Stays abreast of industry & regulatory changes impacting functional area and Revenue Cycle and identifies potential impact and required changes. Strives to promote best practices within functional area and within revenue cycle.
• Performs related duties as required

Requirements:

• Bachelor’s degree in business, finance or related discipline required.
• At least five years of experience required in billing, collections, insurance, technology support, or customer service.
• Must have strong knowledge of revenue cycle business operations.
• Excellent verbal and written communication skills due to direct interaction with senior management.
• Strong time management and organizational skills with the ability to effectively multi-task and meet deadlines.
• Strong problem solving and financial analytical skills.
• High degree of accuracy for analyses and processes.
• Self-motivated.
• Must have a strong customer service focus.
• Ability to plan, coordinate and implement projects.
• Ability to interact professionally with all levels of employees
• Ability to work amongst diverse teams.
• Aptitude for improving professional knowledge and technical skills through development efforts.
• Must have a high level of integrity.
• Ability to observe payment trends, determine root cause of errors, identify possible solutions and suggest changes to workflows as needed.
• Ability to provide colleagues with necessary documentation and pertinent summaries regarding vendor performance, including productivity, quality audit results, expense analysis and cost reduction measures.

Preferred Job Qualifications:

• Professional certification (CPA, HFMA, Epic system or similar) preferred
• At least one year of leadership experience in a multi-facility, integrated health care delivery system or consulting experience

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
An inventory control analyst is responsible for supporting supply management in all assigned areas, which can be inclusive of acute, non-acute and lab locations. This role involves the planning, physical build, and sustainment of inventory locations across the organization. Depending on assigned locations, analyst may also be responsible for all replenishment activities. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Work alongside acute, non-acute, and lab clinicians to design and implement a Kanban inventory management model.
• Responsible for replenishing assigned Kanban locations
• Responsible for maintaining and updating assigned Kanban locations as it relates to conversions, new item additions, and/or the removal of product
• Use supply forecasting methods to help understand location demand
• Collect and analyze monthly usage to help determine trends and opportunities for improvement
• Create standard work that can be used as a baseline for department training and continuous improvement activities
• Perform routine audits to ensure standard work is being followed8. Create purchase orders (i.e., racking, bins, label holders, etc.) using ERP-Infor/Lawson
• Work closely with the operations, clinical, and procurement teams to identify item standardization opportunities.

Required Job Qualifications:

• High School diploma or GED equivalent.
• Must have valid IL driver's license.
• At least one year work experience in a related healthcare or service industry field.
• Ability to plan daily personal time management and long-term strategies through fiscal budget year activities.
• Ability to analyze, compose and articulate business opportunities and recommend best proactive outcomes for location Inventory.
• Prior experience with data inquiry, data entry and P.C. operations.
• Requires sound math and inquisitive skills resolving system and inventory related issues.
• High school degree or equivalent.

Preferred Job Qualifications:

• Associates Degree.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Security

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Technical Security Coordinator (TSC) is responsible for all of the Security Services electronic security systems. Under the general supervision of the designated site leader, the TSC monitors functionality, programs, orders repairs and maintenance of all electronic security components which consist of CCTV, intrusion alarms, access control systems, video recording devices, report writing, emergency mass communications systems and associated processing units. The TSC is also responsible for the training of security officers that are assigned to the Security Communication’s room.Candidates must exemplify the Rush mission, vision and values and act in accordance with Rush policies and procedures.

Required Job Qualifications:

·High school graduate of GED

·Proficient in using department and system technologies, including navigating menus, creating pathways, and backing up data

·Excellent written and verbal communication skills

·Outstanding customer service skills

Preferred Job Qualifications:

·Bachelor’s Degree in Criminal Justice, Computer Science, or other related field preferred

Responsibilities:

·Maintains familiarity with the performance capabilities and limitations of all Medical Center security systems.

·Programs systems databases when appropriate.

·Works with Facilities, Information Technology, other departments and vendors to oversee the reliability and daily operation of all security related systems, complete and/or coordinate upgrades/repairs of these systems as needed, documents repair history and make certain that problem areas of the security system are restored.

·Maintains all records, discs and other means of data and information storage. Backs-up and retrieves all data as needed or scheduled.

·Administers parameters of access control system, creates access profiles and badges.

·Trains all designated Security personnel in the use and monitoring of all electronic security systems.

·Creates written procedures for security and access control/video recording systems. 

Conducts scheduled system tests, maintains system status reports and distributes custom reports to appropriate stakeholders.

Disclaimer:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Chemistry

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00PM - 11:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Laboratory Scientist 2 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

Other information:
•Bachelor's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489.Additionally, must have certification, and a minimum of 24 contiguous months of high- complexity clinical laboratory experience required. In lieu of a Bachelors, then an Associate’s degree and/or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489 must be provided; and with MLT or other certification; and 7 contiguous years of high-complexity clinical laboratory
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpeciality in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Preferred Job Qualifications:
•NA
Physical Demands:
•Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
• Demonstrates proficiency in all duties as defined in the role of Medical Technologist I.
•Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing.
•Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Required to identify and participate in process improvement projects.
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush-approved Policies and Procedures. Acts as a technical resource for the testing area.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all the time. Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers in finishing shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed-upon time frame. Participates in procedure implementation and training of new staff and students.
•Required to perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Qual & Training

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor’s Degree or 5+ years of related experience in progressive roles.
•Three (3) years’ training or teaching, or business coaching experience.
•Three (3) years’ experience working with EPIC or other Electronic Medical Record System in practice or Access Center environment.
•Experience in Sales Force or other Customer Relationship Management Software
•Experience in creating training manuals or knowledge articles
•Experience in Service Now or similar digital platforms used for managing workflows, requests, and services across an organization
•Experience leading cross-functional projects with defined scope and timelines.
•Experience within a large hospital or integrated healthcare delivery system
•Unique combinations of both hard and soft skills to prepare, analyze, and present data to various audiences.
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Strong attention to detail and an aptitude for organizing information logically.
•Strong organizational skills & ability to multitask and prioritize
•Proficient in Medical Terminology and HIPAA
•Excellent MS Office skills
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Demonstrated ability to learn quickly and follow through.
•Strong interpersonal skills with the ability to motivate and build relationships.
•Able to travel to multiple hospital sites, corporate settings, and seminar locations.
•Able to work under stressful conditions while maintaining professionalism.
•Work will often require flexibility and meeting tight deadlines.
•Able to communicate with many different customers and seek solutions to move the organization forward.
•Ability to make independent decisions in problem solving.
•Ability to prioritize own work.
•Ability to work well with individual associates.
•Able to work well in a team.
•Ability to work varied hours in a 24-hour day.
•Able to participate in process improvement initiatives.
Preferred Job Qualifications:
•Two (2) years’ revenue cycle experience.
•EPIC certification or EPIC credentialed trainer.
•Experience with Automated Call Distribution systems (Cisco preferred)
Physical Demands:
•Able to do light lifting.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Possesses a broad spectrum of knowledge encompassing multiple workflows and procedures across various specialties and departments.
2.Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat, and other applications.
3.Designs and maintains training materials, including knowledge articles, guides, presentations, and exercises.
4.Develop tutorials that guide end-users through the usage of diverse applications, simplifying complex tasks. Generate high-quality documentation tailored to different user groups, ensuring information is clear and effective.
5.Act as a point of contact for knowledge-related inquiries and provide guidance to employees seeking information or resources.
6.Analyze existing source content and transform it into well-structured step-by-step instructions and user-friendly documentation.
7.Conduct reviews and updates of existing documentation to ensure accuracy and consistency, and make revisions as needed. Continually enhancing training materials, methodologies, and content, keeping them aligned with evolving industry standards and technological advancements.
8.Collaborates with management teams to identify associate training needs and incorporate them into one-time or ongoing training programs.
9.Acts as a coach and mentor, providing guidance and support to team members, while actively participating in the training of Level 1 personnel to enhance their skills and capabilities.
10.Develops and refines departmental quality monitoring standards and guidelines, ensuring continuous improvement and alignment with industry best practices.
11.Conducts audits and identifies themes and trends in the root cause of errors to facilitate proactive problem-solving and process improvement efforts.
12.Document operational improvement opportunities and learner questions during training. Follow up with leaders to summarize training content and skill levels demonstrated.
13.Assists in project leadership, contributing to scoping, planning, execution, and closure phases, ensuring adherence to project timelines and deliverables.
14.Other similar and/or related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.