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    • Bundled Pricing Coord

      21769
      United States, IL, Chicago
      Rush University Medical Center
      September 30, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: HB Commercial Billing-Collect

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $27.47 - $43.27 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This position requires a well-organized, detail-oriented individual with the ability to work directly with various payers, senior staff in International Health, Provider Practices/Billing Services, RUMC Finance, Contracting, Finance, EDW and Web/IT Services. The Bundled Pricing Coordinator must be able to work independently on multiple tasks, maintaining the highest level of efficiency, professionalism, and confidentiality. The successful candidate will demonstrate competence in Microsoft office applications, the ability to focus and perform well under pressure, as well as the ability to effectively prioritize and meet deadlines. The position of Bundled Pricing Coordinator is key to ensuring Rush Health is recognized as a competent and professional organization. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

      Other information:
      Required Job Qualifications:
      • HS Diploma and 2 years experience
      • Proficient with Microsoft Office including Word, Excel, and PowerPoint.
      • Proper telephone etiquette is essential.
      • Excellent verbal and written communication skills.
      • Have a high degree of professionalism, strong customer service orientation, good organizational skills and the ability to work independently.
      • Strong interpersonal skills with the ability to prioritize, and a team player attitude.
      • Able to manage several projects at once.
      Preferred Job Qualifications:
      • College or Vocational Degree

      Responsibilities:
      1.Accurately maintain and update the various tracking reports related to any bundled pricing arrangement. This includes investigating for missing information or erroneous information reported by the other users. The reports are to be maintained regularly and available for the specific users.
      2.Support bundled pricing meetings, including scheduling meetings with physician practices, organizing meetings and preparing materials, if required. Take and prepare minutes of governance committee meetings, as assigned.
      3.Support the participating providers in collecting the appropriate reimbursement for services provided. This includes providing email reminders and claims verification.
      4.Administer the applicable schedule for collecting claims data, entering manual claims, verifying claims with providers, and submitting claims bundle to the payer. Follow-up with payer for late payments. Verify payment(s) with RUMC Finance, calculate distribution, and balance all supporting schedules before distributing schedules to RUMC Finance for payment distribution.
      5.Ability to interpret contract terminology and apply the specific terms by contract in the calculation of expected payments. Troubleshoot discrepancies/disagreements with payers/providers to best ability and refer case to contracting staff for clarification when unfavorable terms emerge.
      6.Provide Rush Health Finance and/or International Health with monthly schedule of settlements including any administrative fees.
      7.Maintain corporate files for bundled pricing arrangements including all information/data/email correspondence related to the transaction, settlement schedules, tracking reports, and committee meetings. Maintain file of contracts (copies).
      8.Support the department goals and promote a professional work environment and attitude within the department.
      9.Establish and maintain excellent working relationships with key staff at Rush, the providers, and the providers billing and administrative staff.
      10.Other duties and responsibilities as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Health Information Forms Analyst

      23233
      United States, IL, Chicago
      Rush University Medical Center
      December 02, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RUH Health Information Mgmt

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $27.47 - $43.27 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Health Information Management Forms Analyst uses advanced organizational skills and critical thinking to catalog medical record forms from clinical operations in an organized method with the support of legal, compliance, risk, clinical operations, and health information management. This analyst provides education and assistance to operational departments, supports fellow team members, and develops processes/procedures to ensure accurate and timely capture of all new forms in medical records. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Associates degree or higher
      •Minimum 5 years working in a health information management department
      •Minimum 1 year of managing a project or event planning
      •Proficient and functional knowledge of Microsoft office (outlook, word, excel, Teams)
      •Excellent written and oral communication skills along with problem-solving
      •High degree of organizational skills
      •High degree of accuracy and ability to collaborate with others
      Preferred Job Qualifications:
      •AAPC or AHIMA certification
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

      Responsibilities:
      •Facilitates and collaborates health system-wide to ensure standardized forms accuracy and appropriate use in medical records.
      •Use logic-based critical thinking and decision making to accurately manage the new forms approval process, including a cross-functional governance committee.
      •Responsible for monitoring forms use (via incoming scanning) with precise version control to ensure departments are using the most up-to-date version of a forms.
      •Collaborate with the policy stakeholders to incorporate forms
      •Audit and reconcile issues related to forms or unapproved forms usage, and collaborate with users to create alignment with forms policies and procedures
      •Activate MyChart accounts and respond to MyChart inquiries related to medical records
      •Check and troubleshoot document quality control issues to ensure a legible medical record while monitoring accuracy.
      •Understand and keep patient sensitive information protected per all applicable federal, state, and local guidelines, including HIPAA (Health Information Portability and Accountability Act) for medical records processing and requests.
      •Triages and provides excellent patient and internal/external customer service (via phone, in-person, or by electronic means) inquiries and on-time delivery of records to patients, payors, or approved outside entities
      •Identify trends, analyze to propose and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding forms use
      •Serves as subject matter expert for fellow team members to review questions and assist with resolving issues.
      •Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards
      •Provides input and implements process improvement initiatives recognizing KPI’s and metrics
      •Communicates, observes, and reports on forms trends and patterns and provides recommendations for improvement
      •Engages in continual education and training in the health information management field and other duties or projects assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Eye Center

      23944
      United States, IL, Chicago
      Rush University Medical Center
      December 31, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Eye Center

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Transition of Care Specialist

      23739
      United States, IL, Chicago
      Rush University Medical Center
      December 31, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Specialty Drug Solutions

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $27.47 - $43.27 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Transition of Care Specialist serves as an expert consultant to hospital staff, and a clinical educator and advocate for patients, with the goals of raising awareness about the benefits of home infusion and optimizing the transition of care for patients referred to the Rush Home Infusion Pharmacy or the HDM portfolio of pharmacies. The Specialist will educate patients, physicians, case managers and all customers regarding disease states, infusion therapy, transitional care management and HDM pharmacy programs and services. The Specialist will facilitate patient care coordination for patients referred to the HDM pharmacies including initial patient set-up and patient/caregiver education. The Specialist interfaces with healthcare professionals and hospital staff in an effort to strengthen partnerships and grow the HDM pharmacies through referrals. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School Diploma or Equivalent.
      • Five years' experience in the alternate site care environment.
      • Excellent problem solving skills and the ability to work independently in a fast paced environment.
      • Experience providing customer service to both internal and external customers, including meeting quality standards for service and evaluation of customer satisfaction.
      • Excellent interpersonal, verbal and written communication skills and organizational skills.
      • Knowledge of and guarantees compliance with: state and federal regulations, accrediting body standards, HDM pharmacy policies and procedures and standards of performance.
      • Knowledge of marketing strategies, processes and available resources.
      • Ability to develop, plan and implement short- and long-range goals.
      • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
      • Computer skills (Word, Excel, patient databases, email); experience using voicemail and cell phones.
      • Telephone, computer systems, copiers, fax machines, calculator and other office equipment as necessary.
      • Advanced knowledge of Medicare, Medicaid and insurance benefits.
      • Normal office and clinical environments.
      Preferred Job Qualifications:
      • Bachelor's Degree.
      Physical Demands:
      • May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens and chemotherapeutic agents.

      Responsibilities:
      1.Interacts with area service providers daily to facilitate assessment of patients selected by the hospital/clinic/doctor office to receive care in the alternate setting by the Rush Infusion Pharmacies. Includes facilitating vein assessment, assessment of patient's and caregiver's potential ability to perform the required therapy and selecting the appropriate home therapy equipment and method of infusion.
      2.Assures proper placement of patients within the Rush outpatient pharmacy services arena. Assesses each patient referred for additional service needs.
      3.Coordinates reviews of patient's medical record to gather appropriate assessment documents so that an effective plan of treatment can be formulated. Reviews the record to obtain primary and secondary insurance payer information and relays this information to the intake department.
      4.Educates patients, their caregivers and the Rush Medical Staff about the services and products that the Rush Pharmacies provide.
      5.Represents and serves as the point of contact between the Rush Infusion Pharmacies and all other levels of care, including physicians, staff nurses, CM staff, agency liaisons and patients/caregivers.
      6.Effectively communicates with all levels of care, including CM Staff, nursing agencies, medical team members, pharmacy staff, patients and caregivers to assure a smooth transition from hospital to home.
      7.Works in collaboration with the patient and their caregiver to implement an effective treatment plan with mutual goals, explaining available options, including the advantages and disadvantages of each option.
      8.Maintains a positive relationship with internal customers, listens to different viewpoints and works collaboratively with others throughout the company to resolve conflicts.
      9.Educates and assists patients in qualifying for third party assistance or reimbursement.
      10.In conjunction with management, establishes and implements a marketing plan for the community served which includes promotional and educational events and materials, physician, patient and medical staff contacts.
      11.Maintains a strong knowledge base of all payer contracts to communicate to customers.
      12.Participates in targeting and prioritizing business opportunities.
      13.Maintains professionalism at all times. Follows through on commitments to others, delivers on promises, maintains personal integrity, is easily accessible at all times, and serves as a role model for others as evidenced by peer feedback and letters of recognition and support.
      14.Visits customer referral sources frequently to inquire about satisfaction with the HDM pharmacies; identifies and resolves service issues in a timely manner.
      15.Other relevant duties as required.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Denial Appeal Coding Spec

      23390
      United States, IL, Chicago
      Rush University Medical Center
      December 31, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Patient Financial Services

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $27.47 - $43.27 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This position reviews initial clinical denials, document appeals for clinical inpatient denials, conducts appeals as appropriate. Track denial outcomes, identify trends and work collaboratively with clinical providers, coders, insurance companies and revenue cycle leadership to prevent future clinical denials by communicating denial root causes and help develop education and process changes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High Diploma or GED.
      • Certified Medical Coder.
      • 2 years of experience with hospital denial or case management or nurse audit.
      • Knowledge of hospital revenue cycle and compliant coding/billing practices.
      • Extensive knowledge of federal, state and payer specific regulations and policies pertaining to documentation, coding and billing, with demonstrated ability to interpret such guidelines.
      • Demonstrates an advanced knowledge and skill in analyzing patient records to identify non-conformances in CPT, ICD-10 CM and HCPCS code.
      • Knowledge of Epic applications with focus on Resolute Hospital Billing.
      • Clear and concise verbal and written communication skills.
      • Math skills.
      • Experience multi-tasking.
      • Organized, attentive to details, and self-motivated.
      Preferred Job Qualifications:
      • Time management skills.

      Responsibilities:
      1.Reviews charge information, claim forms and insurance correspondence when reviewing governmental and non-governmental clinical denials to determine if coding, billing, claim follow-up, payment posting are accurate and supported by documentation before initiating appeals process.
      2.Audits claim denials to ensure coding accuracy and documentation adequacy.
      3.Conducts medical necessity reviews and prepares any required clinical documentation summaries to accompany appeals to ensure optimal reimbursement.
      4.Monitors and follows up on appeals throughout entire process to ensure appeal has resulted in an overturned denial or has escalated through the proper channels.
      5.Assist Utilization Management on implementing a strong process that will help prevent claim denials and lodge successful requests for appeals.
      6.Establishes collaborative relationships with physician leaders, clinical providers, IS, Corporate Compliance, Revenue Cycle and administrative leadership in support of coding education and documentation adequacy.
      7.Develops educational presentations and training materials on the results of claim denials pertaining to coding and documentation errors for denial prevention.
      8.Analyzes denial trends to identify incomplete or inconsistent documentation that impacts the quality of our appeals and assists in the development of corrective action plans.
      9.Maintains accurate, clear, timely documentation related to denied cases. Manages Care Management denial management database. Tabulates the financial gains of the position and opportunities for improvement.
      10.Participates in the policy and procedure decision-making process and adheres to all policies and procedures set forth by the Care Management Department and Rush University Medical Center.
      11.Coordinates clinical appeals process and participates in in compliance investigations as needed for RUMC and ROPH including payer contacts, OIG/RAC correspondence, summary documentation of status and action taken, follow-up activities, and internal tracking.
      12.Develops, implements and evaluates processes to ensure accurate and timely collection of information. Identifies billing-related issues and works with the payers, Care Management, Finance, physicians and staff to resolve issues in a timely manner.
      13.Identifies denial avoidance and assists in the development of corrective action plans and process improvements. Provides results reporting and communication. Tracks outcomes, shares results, identifies trends, and presents strategies.
      14.Adheres to service principles with customer service focus on I-Care values when responding to patients, insurance companies and other offices for hospital related services inquiries regarding denials and appeal complaints or inquiries.
      15.Works with and provides education for staff, physicians, and payers on reimbursement issues, clinical protocols/criteria, insurance plan changes, regulations and process improvements based on supporting documentation.
      16.Serves as a resource, maintains expertise and continues self-education by attending applicable conferences, workshops and interdisciplinary meetings.
      17.Utilizes local, regional and national forums to continuously enhance expertise and knowledge base.
      18.Participates in applicable professional organizations and committees.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinical Navigator - Transplant

      20617
      United States, IL, Chicago
      Rush University Medical Center
      July 30, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: PBC University Hepatologists

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:00:00 AM - 4:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $20.19 - $31.80 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Job Summary:
      Responsible for assisting providers and registered nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. Assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. Will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. In addition, this role is responsible for facilitating the needs of outreach sites and serving as a liaison from outreach clinics. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

      Other information:
      Required Job Qualifications:
      •3 years clinical experience required
      •1 year of care navigation experience required
      •High school diploma/GED required.
      •Graduate of an Accredited Medical Assistant Program required (unless hired prior to February 1, 2022).
      •Current CPR certification required upon start date.
      •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, or NHA required (includes principles and techniques of injections and medication administration) within six months of hire.
      •Computer skills.
      •Excellent communication and interpersonal skills.
      •Excellent customer service skills.
      •Excellent organizational skills.
      Preferred Job Qualifications:
      •Phlebotomy experience.
      •Epic Ambulatory experience.

      Responsibilities:
      Job Responsibilities:
      1.Coordinates and maintains organized patient flow.
      2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
      3.Prepares patient for exam based on reason for visit.
      4.Prepares and supports patient and assists provider with procedures.
      5.Reviews appointment schedules and ensures all patient charts are available for the visit.
      6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
      7.Performs basic lab and testing procedures according to standards.
      8.Performs phlebotomy and EKGs.
      9.Administers immunizations as ordered by Physician.
      10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
      11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
      12.Performs Tuberculin skin testing upon the order of the Physician.
      13.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
      14.Calls patients regarding test results and medical instruction under the direction of a Physician.
      15.Calls in medication refills under the direction of a Physician or protocol.
      16.Documents patient care information in the outpatient medical record according to standards.
      17.Assists with scheduling of patient tests, procedures, and follow-up appointments.
      18.Assists in the care, cleaning, and sterilization of equipment and instruments.
      19.Maintains the inventory of medical and linen supplies.
      20.Maintains quality control for equipment.
      21.Provides cross coverage to other clinical areas as assigned.
      22.Participates in quality improvement projects.
      23.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
      24.May have Unit specific duties as needed.
      25.Ensure follow-up to referring providers in the form of letters, phone calls, emails, and faxes at critical points defined by the Executive Director
      26.This role is also responsible for ensuring timely feedback to referral sources at critical time points inpatient care (such as referral, the decision to list, transplant, and discharge)
      27.Travel to offsite clinic locations across the region to provide medical assistant care and represent Rush Transplant as a liaison for care
      28.Conducts outreach and complete assessments as necessary to identify individuals at risk for adverse health outcomes including timely Health Risk Assessments
      29.Executing on-site visits to referral sources and physician offices as needed to execute a strategic growth plan for liver transplant
      30.Facilitate needs of the outreach sites, serve as a liaison from outreach clinics for feedback to the Rush Transplant administration for resolution around needs at outreach sites (equipment, technology, resource gaps/issues that may arise)
      31.Share knowledge and education to empower patients and improve their ability to navigate services and systems
      32.Liaison to multiple departments, agencies and provider offices.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Medical Assistant - Pediatrics Specialty

      22731
      United States, IL, Chicago
      Rush University Medical Center
      December 31, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: Pediatrics Specialty

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:45:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Sign on Bonus: $3,000

      Pay Range: $19.50 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

      Other information:
      Required Job Qualifications:
      •High school diploma/GED required.
      •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
      •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
      •Current CPR certification required upon start date.
      •Computer skills.
      •Excellent communication and interpersonal skills.
      •Excellent customer service skills.
      •Excellent organizational skills.
      Preferred Job Qualifications:
      •One year clinical experience.
      •Phlebotomy experience.
      •Epic Ambulatory experience.

      Responsibilities:
      1.Coordinates and maintains organized patient flow.
      2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
      3.Prepares patient for exam based on reason for visit.
      4.Prepares and supports patient and assists provider with procedures.
      5.Reviews appointment schedules and ensures all patient charts are available for the visit.
      6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
      7.Performs basic lab and testing procedures according to standards.
      8.Performs phlebotomy and EKGs.
      9.Administers immunizations as ordered by Physician.
      10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
      11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
      12.Performs Tuberculin skin testing upon the order of the Physician.
      13.Demonstrates appropriate population specific techniques with patients.
      14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
      15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
      16.Calls patients regarding test results and medical instruction under the direction of a Physician.
      17.Calls in medication refills under the direction of a Physician or protocol.
      18.Documents patient care information in the outpatient medical record according to standards.
      19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
      20.Assists in the care, cleaning, and sterilization of equipment and instruments.
      21.Maintains the inventory of medical and linen supplies.
      22.Maintains quality control for equipment.
      23.Provides cross coverage to other clinical areas as assigned.
      24.Participates in quality improvement projects.
      25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
      26.May have Unit specific duties as needed.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Security Officer Unarmed

      23968
      United States, IL, Chicago
      Rush University Medical Center
      December 30, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Security

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 2

      Work Schedule: 8 Hr (2:30:00 PM - 11:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $0 - $0 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Under the general supervision of a Security Supervisor, the unarmed Security Officer will provide physical protection for persons and safeguarding of property on the Rush University Medical Center (RUMC) Campus. The security officer will report and document infractions of rules, regulations and policies of RUMC; and violations of federal, state and local laws and/or ordinances. The security officer will exemplify the RUMC missions, visions and values and act in accordance with RUMC policies and procedures.

      Other information:
      Knowledge, Skills and Abilities:
      •High School graduate or GED. Previous hospital security experience preferred but not required.
      •Valid driver’s (Illinois, Indiana, and Wisconsin) license required.
      •Must have a prior driving record deemed acceptable to RUMC based upon the results of a Motor Vehicle Report check conducted by Human Resources.
      •Must possess and be responsible for maintaining current Permanent Employee Registration Card (PERC). International Association for Healthcare Security and Safety (“IAHSS”) certification required within six months of employment and maintained thereafter.
      •Ability to handle confidential matters. Ability to exercise independent judgment, excellent customer service skills.
      •Must be able to stand or walk during the majority, if not entire tour of duty and be able to withstand weather extremes for external assignments.
      •Physically able to perform required responsibilities. Must be able to qualify for and successfully demonstrate the use and maintenance of departmental equipment. Must be able to wear body armor.
      Disclaimer:
      The above is intended to describe the general contents of and requirements for the performance of this job and is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      •Provide fixed, walking and vehicular patrols of all RUMC buildings and grounds.
      •Perform Security Services Dispatch functions.
      •Conduct basic interviews and investigations.
      •Observe and document security and safety hazards.
      •Prepare incident reports, memorandums and other written documentation.
      •Assists local police agencies during investigations or emergencies.
      •Monitor and assist with access control and visitor management.
      •Controls and enforces vehicular and pedestrian traffic patterns in the Medical Center as assigned.
      •Provides security escort services as assigned.
      •Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons).
      •Responds to emergency situations (i.e. Code Red, Blue, Code Triage, Code Orange, etc.).
      •Performs other duties as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • RN2, MICU (nights)

      23980
      United States, IL, Chicago
      Rush University Medical Center
      December 30, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: 10 E Tower-MICU

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 3

      Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $40.05 - $61.28 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      $5K sign on bonus!

      Summary:
      The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Qualifications Knowledge:
      1.Current State of Illinois Registered Nurse licensure required.
      2.Maintain current BLS certification.
      3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
      a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
      i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
      ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
      Skills:
      1.Analytical ability is required.
      2.Communication skills are required in order to lead and teach.
      3.Ability to interact effectively with others in difficult situations.
      Abilities:
      1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
      4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2.Utilizes system wide resources to support decision making and action.
      3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
      address.
      4.Communicates current evidence-based information with peers.
      5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
      patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9.Recognizes changes in patient status and consistently responds effectively.
      10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
      risk patient identification) to minimize risk.
      13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      14.Demonstrates the ability to provide education to staff and students on the unit.
      15.Demonstrates beginning leadership skills related to patient care.
      16.Delegates effectively and consistently to optimize patient outcomes.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18. Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Adolescent Family Center

      21967
      United States, IL, Chicago
      Rush University Medical Center
      December 30, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Adolescent Family Center

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Infusion Patient Care Navigator - Hematology/Oncology

      23411
      United States, IL, Chicago
      Rush University Medical Center
      December 30, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Hematology-Oncology

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Infusion Patient Care Navigator is responsible for assisting nurses to provide outreach efforts to patients needing care coordination for infusion treatments. This role will utilize the established model of care management. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school diploma/GED required.
      •Previous experience in an ambulatory setting required.
      •One year experience using electronic medical records.
      •Strong written and verbal communication skills.
      •Proficient in the Microsoft Office Suite.
      •Exceptional interpersonal skills.
      •Strong ability to multi-task in a large centralized scheduling center.
      •Ability to function independently, to organize, and be self-motivated.
      Preferred Job Qualifications:
      •Associates or Bachelor’s degree.
      •Bilingual highly desirable

      Responsibilities:
      •Provides outreach for all patients due for follow up and new patient appointments according to policy and procedures.
      •Monitors compliance with scheduled appointments for procedures, tests and consults.
      •Documents all correspondence in electronic medical records as necessary.
      •Works to improve identified outcomes (i.e. high utilizer patients) by using quality measures.
      •Works with care team to identify extrinsic barriers to adherence (i.e. transportation, financial concerns or pharmacy) and work with patient and team to alleviate barriers.
      •Daily monitoring of Epic pools for pending approved treatments awaiting scheduling.
      •Acts as a liaison to multiple departments, agencies and provider offices.
      •Collects time of service payments, posts payments in Epic
      •Greets patients at the front desk, checks patients in and out of infusion and performs practice designated activities to support new patients.
      •Works cooperatively in a team environment.
      •Demonstrates compliance with RUMG Customer Service and Performance Standards.
      •Answer Epic in-basket messages and secure chats timely and efficiently.
      •Schedules, cancels and reschedules patient treatments.
      •Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Asst Professor - Adult Health and Gerontology CON - Part Time

      23783
      United States, IL, Chicago
      Rush University Medical Center
      December 30, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Adult Hlth And Gerontology CON

      Work Type: Restricted Part Time (Total FTE less than 0. 5)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $40.00 - $70.00 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary
      The faculty member of the College of Nursing contributes to the mission of the college by integrating the roles of teacher, researcher/scholar/clinician, and leader. The details of the faculty’s workload distribution will be negotiated with the Chairperson, based on the needs of the College of Nursing, as well as on candidate’s expertise and interest. Workload is determined one year in advance and annual reviews are done based on college needs and/or faculty requests.

      Other information:
      Qualifications
      Nurse faculty of a professional nursing program shall have:
      1. A Doctoral Degree in Nursing
      2. Maintains National Certification as appropriate
      3. Current licensure in the State of Illinois. If working remotely, current RN licensure in home state of residence is required.

      Responsibilities:
      Specific Responsibilities
      Education
      1. Demonstrates growing competence in teaching.
      2. Contributes to the instructional program and curricular development and evaluation.4. Integrates state of the science literature into teaching activities. .
      Serves as student advisor.
      3. Precepts graduate students in clinical and/or research activities.
      4. Supports and supports a culturally, racially, and ethnically diverse educational environment.
      5. Supports and, when appropriate contributes to University and Medical Center‑wide interdisciplinary programs.

      Clinical Practice, Research and Scholarship
      1. Practice setting leader.
      2. Clinical consultant.
      3. Research co-investigator in focused area of research
      4. Writes and presents practice-oriented papers.
      Acceptance of co-authored data-based and scholarly peer-reviewed papers.
      5. Presents data-based and/or scholarly papers locally and regionally.

      College and Professional Service
      1. Supports and facilitates the goals of Rush University, the college, and medical center.
      2. Participates on departmental, and college committees and/or task forces.
      Serves on committees for professional or community organizations.
      Provides professional consultation on the local level.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    Bundled Pricing Coord

    21769
    United States, IL, Chicago
    Rush University Medical Center
    September 30, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: HB Commercial Billing-Collect

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $27.47 - $43.27 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This position requires a well-organized, detail-oriented individual with the ability to work directly with various payers, senior staff in International Health, Provider Practices/Billing Services, RUMC Finance, Contracting, Finance, EDW and Web/IT Services. The Bundled Pricing Coordinator must be able to work independently on multiple tasks, maintaining the highest level of efficiency, professionalism, and confidentiality. The successful candidate will demonstrate competence in Microsoft office applications, the ability to focus and perform well under pressure, as well as the ability to effectively prioritize and meet deadlines. The position of Bundled Pricing Coordinator is key to ensuring Rush Health is recognized as a competent and professional organization. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

    Other information:
    Required Job Qualifications:
    • HS Diploma and 2 years experience
    • Proficient with Microsoft Office including Word, Excel, and PowerPoint.
    • Proper telephone etiquette is essential.
    • Excellent verbal and written communication skills.
    • Have a high degree of professionalism, strong customer service orientation, good organizational skills and the ability to work independently.
    • Strong interpersonal skills with the ability to prioritize, and a team player attitude.
    • Able to manage several projects at once.
    Preferred Job Qualifications:
    • College or Vocational Degree

    Responsibilities:
    1.Accurately maintain and update the various tracking reports related to any bundled pricing arrangement. This includes investigating for missing information or erroneous information reported by the other users. The reports are to be maintained regularly and available for the specific users.
    2.Support bundled pricing meetings, including scheduling meetings with physician practices, organizing meetings and preparing materials, if required. Take and prepare minutes of governance committee meetings, as assigned.
    3.Support the participating providers in collecting the appropriate reimbursement for services provided. This includes providing email reminders and claims verification.
    4.Administer the applicable schedule for collecting claims data, entering manual claims, verifying claims with providers, and submitting claims bundle to the payer. Follow-up with payer for late payments. Verify payment(s) with RUMC Finance, calculate distribution, and balance all supporting schedules before distributing schedules to RUMC Finance for payment distribution.
    5.Ability to interpret contract terminology and apply the specific terms by contract in the calculation of expected payments. Troubleshoot discrepancies/disagreements with payers/providers to best ability and refer case to contracting staff for clarification when unfavorable terms emerge.
    6.Provide Rush Health Finance and/or International Health with monthly schedule of settlements including any administrative fees.
    7.Maintain corporate files for bundled pricing arrangements including all information/data/email correspondence related to the transaction, settlement schedules, tracking reports, and committee meetings. Maintain file of contracts (copies).
    8.Support the department goals and promote a professional work environment and attitude within the department.
    9.Establish and maintain excellent working relationships with key staff at Rush, the providers, and the providers billing and administrative staff.
    10.Other duties and responsibilities as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Health Information Forms Analyst

    23233
    United States, IL, Chicago
    Rush University Medical Center
    December 02, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: RUH Health Information Mgmt

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $27.47 - $43.27 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Health Information Management Forms Analyst uses advanced organizational skills and critical thinking to catalog medical record forms from clinical operations in an organized method with the support of legal, compliance, risk, clinical operations, and health information management. This analyst provides education and assistance to operational departments, supports fellow team members, and develops processes/procedures to ensure accurate and timely capture of all new forms in medical records. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Associates degree or higher
    •Minimum 5 years working in a health information management department
    •Minimum 1 year of managing a project or event planning
    •Proficient and functional knowledge of Microsoft office (outlook, word, excel, Teams)
    •Excellent written and oral communication skills along with problem-solving
    •High degree of organizational skills
    •High degree of accuracy and ability to collaborate with others
    Preferred Job Qualifications:
    •AAPC or AHIMA certification
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

    Responsibilities:
    •Facilitates and collaborates health system-wide to ensure standardized forms accuracy and appropriate use in medical records.
    •Use logic-based critical thinking and decision making to accurately manage the new forms approval process, including a cross-functional governance committee.
    •Responsible for monitoring forms use (via incoming scanning) with precise version control to ensure departments are using the most up-to-date version of a forms.
    •Collaborate with the policy stakeholders to incorporate forms
    •Audit and reconcile issues related to forms or unapproved forms usage, and collaborate with users to create alignment with forms policies and procedures
    •Activate MyChart accounts and respond to MyChart inquiries related to medical records
    •Check and troubleshoot document quality control issues to ensure a legible medical record while monitoring accuracy.
    •Understand and keep patient sensitive information protected per all applicable federal, state, and local guidelines, including HIPAA (Health Information Portability and Accountability Act) for medical records processing and requests.
    •Triages and provides excellent patient and internal/external customer service (via phone, in-person, or by electronic means) inquiries and on-time delivery of records to patients, payors, or approved outside entities
    •Identify trends, analyze to propose and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding forms use
    •Serves as subject matter expert for fellow team members to review questions and assist with resolving issues.
    •Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards
    •Provides input and implements process improvement initiatives recognizing KPI’s and metrics
    •Communicates, observes, and reports on forms trends and patterns and provides recommendations for improvement
    •Engages in continual education and training in the health information management field and other duties or projects assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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    Clinic Coordinator - Eye Center

    23944
    United States, IL, Chicago
    Rush University Medical Center
    December 31, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Eye Center

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Transition of Care Specialist

    23739
    United States, IL, Chicago
    Rush University Medical Center
    December 31, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Specialty Drug Solutions

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $27.47 - $43.27 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Transition of Care Specialist serves as an expert consultant to hospital staff, and a clinical educator and advocate for patients, with the goals of raising awareness about the benefits of home infusion and optimizing the transition of care for patients referred to the Rush Home Infusion Pharmacy or the HDM portfolio of pharmacies. The Specialist will educate patients, physicians, case managers and all customers regarding disease states, infusion therapy, transitional care management and HDM pharmacy programs and services. The Specialist will facilitate patient care coordination for patients referred to the HDM pharmacies including initial patient set-up and patient/caregiver education. The Specialist interfaces with healthcare professionals and hospital staff in an effort to strengthen partnerships and grow the HDM pharmacies through referrals. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High School Diploma or Equivalent.
    • Five years' experience in the alternate site care environment.
    • Excellent problem solving skills and the ability to work independently in a fast paced environment.
    • Experience providing customer service to both internal and external customers, including meeting quality standards for service and evaluation of customer satisfaction.
    • Excellent interpersonal, verbal and written communication skills and organizational skills.
    • Knowledge of and guarantees compliance with: state and federal regulations, accrediting body standards, HDM pharmacy policies and procedures and standards of performance.
    • Knowledge of marketing strategies, processes and available resources.
    • Ability to develop, plan and implement short- and long-range goals.
    • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
    • Computer skills (Word, Excel, patient databases, email); experience using voicemail and cell phones.
    • Telephone, computer systems, copiers, fax machines, calculator and other office equipment as necessary.
    • Advanced knowledge of Medicare, Medicaid and insurance benefits.
    • Normal office and clinical environments.
    Preferred Job Qualifications:
    • Bachelor's Degree.
    Physical Demands:
    • May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens and chemotherapeutic agents.

    Responsibilities:
    1.Interacts with area service providers daily to facilitate assessment of patients selected by the hospital/clinic/doctor office to receive care in the alternate setting by the Rush Infusion Pharmacies. Includes facilitating vein assessment, assessment of patient's and caregiver's potential ability to perform the required therapy and selecting the appropriate home therapy equipment and method of infusion.
    2.Assures proper placement of patients within the Rush outpatient pharmacy services arena. Assesses each patient referred for additional service needs.
    3.Coordinates reviews of patient's medical record to gather appropriate assessment documents so that an effective plan of treatment can be formulated. Reviews the record to obtain primary and secondary insurance payer information and relays this information to the intake department.
    4.Educates patients, their caregivers and the Rush Medical Staff about the services and products that the Rush Pharmacies provide.
    5.Represents and serves as the point of contact between the Rush Infusion Pharmacies and all other levels of care, including physicians, staff nurses, CM staff, agency liaisons and patients/caregivers.
    6.Effectively communicates with all levels of care, including CM Staff, nursing agencies, medical team members, pharmacy staff, patients and caregivers to assure a smooth transition from hospital to home.
    7.Works in collaboration with the patient and their caregiver to implement an effective treatment plan with mutual goals, explaining available options, including the advantages and disadvantages of each option.
    8.Maintains a positive relationship with internal customers, listens to different viewpoints and works collaboratively with others throughout the company to resolve conflicts.
    9.Educates and assists patients in qualifying for third party assistance or reimbursement.
    10.In conjunction with management, establishes and implements a marketing plan for the community served which includes promotional and educational events and materials, physician, patient and medical staff contacts.
    11.Maintains a strong knowledge base of all payer contracts to communicate to customers.
    12.Participates in targeting and prioritizing business opportunities.
    13.Maintains professionalism at all times. Follows through on commitments to others, delivers on promises, maintains personal integrity, is easily accessible at all times, and serves as a role model for others as evidenced by peer feedback and letters of recognition and support.
    14.Visits customer referral sources frequently to inquire about satisfaction with the HDM pharmacies; identifies and resolves service issues in a timely manner.
    15.Other relevant duties as required.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Denial Appeal Coding Spec

    23390
    United States, IL, Chicago
    Rush University Medical Center
    December 31, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Patient Financial Services

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $27.47 - $43.27 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This position reviews initial clinical denials, document appeals for clinical inpatient denials, conducts appeals as appropriate. Track denial outcomes, identify trends and work collaboratively with clinical providers, coders, insurance companies and revenue cycle leadership to prevent future clinical denials by communicating denial root causes and help develop education and process changes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High Diploma or GED.
    • Certified Medical Coder.
    • 2 years of experience with hospital denial or case management or nurse audit.
    • Knowledge of hospital revenue cycle and compliant coding/billing practices.
    • Extensive knowledge of federal, state and payer specific regulations and policies pertaining to documentation, coding and billing, with demonstrated ability to interpret such guidelines.
    • Demonstrates an advanced knowledge and skill in analyzing patient records to identify non-conformances in CPT, ICD-10 CM and HCPCS code.
    • Knowledge of Epic applications with focus on Resolute Hospital Billing.
    • Clear and concise verbal and written communication skills.
    • Math skills.
    • Experience multi-tasking.
    • Organized, attentive to details, and self-motivated.
    Preferred Job Qualifications:
    • Time management skills.

    Responsibilities:
    1.Reviews charge information, claim forms and insurance correspondence when reviewing governmental and non-governmental clinical denials to determine if coding, billing, claim follow-up, payment posting are accurate and supported by documentation before initiating appeals process.
    2.Audits claim denials to ensure coding accuracy and documentation adequacy.
    3.Conducts medical necessity reviews and prepares any required clinical documentation summaries to accompany appeals to ensure optimal reimbursement.
    4.Monitors and follows up on appeals throughout entire process to ensure appeal has resulted in an overturned denial or has escalated through the proper channels.
    5.Assist Utilization Management on implementing a strong process that will help prevent claim denials and lodge successful requests for appeals.
    6.Establishes collaborative relationships with physician leaders, clinical providers, IS, Corporate Compliance, Revenue Cycle and administrative leadership in support of coding education and documentation adequacy.
    7.Develops educational presentations and training materials on the results of claim denials pertaining to coding and documentation errors for denial prevention.
    8.Analyzes denial trends to identify incomplete or inconsistent documentation that impacts the quality of our appeals and assists in the development of corrective action plans.
    9.Maintains accurate, clear, timely documentation related to denied cases. Manages Care Management denial management database. Tabulates the financial gains of the position and opportunities for improvement.
    10.Participates in the policy and procedure decision-making process and adheres to all policies and procedures set forth by the Care Management Department and Rush University Medical Center.
    11.Coordinates clinical appeals process and participates in in compliance investigations as needed for RUMC and ROPH including payer contacts, OIG/RAC correspondence, summary documentation of status and action taken, follow-up activities, and internal tracking.
    12.Develops, implements and evaluates processes to ensure accurate and timely collection of information. Identifies billing-related issues and works with the payers, Care Management, Finance, physicians and staff to resolve issues in a timely manner.
    13.Identifies denial avoidance and assists in the development of corrective action plans and process improvements. Provides results reporting and communication. Tracks outcomes, shares results, identifies trends, and presents strategies.
    14.Adheres to service principles with customer service focus on I-Care values when responding to patients, insurance companies and other offices for hospital related services inquiries regarding denials and appeal complaints or inquiries.
    15.Works with and provides education for staff, physicians, and payers on reimbursement issues, clinical protocols/criteria, insurance plan changes, regulations and process improvements based on supporting documentation.
    16.Serves as a resource, maintains expertise and continues self-education by attending applicable conferences, workshops and interdisciplinary meetings.
    17.Utilizes local, regional and national forums to continuously enhance expertise and knowledge base.
    18.Participates in applicable professional organizations and committees.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinical Navigator - Transplant

    20617
    United States, IL, Chicago
    Rush University Medical Center
    July 30, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: PBC University Hepatologists

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (7:00:00 AM - 4:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $20.19 - $31.80 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Job Summary:
    Responsible for assisting providers and registered nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. Assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. Will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. In addition, this role is responsible for facilitating the needs of outreach sites and serving as a liaison from outreach clinics. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

    Other information:
    Required Job Qualifications:
    •3 years clinical experience required
    •1 year of care navigation experience required
    •High school diploma/GED required.
    •Graduate of an Accredited Medical Assistant Program required (unless hired prior to February 1, 2022).
    •Current CPR certification required upon start date.
    •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, or NHA required (includes principles and techniques of injections and medication administration) within six months of hire.
    •Computer skills.
    •Excellent communication and interpersonal skills.
    •Excellent customer service skills.
    •Excellent organizational skills.
    Preferred Job Qualifications:
    •Phlebotomy experience.
    •Epic Ambulatory experience.

    Responsibilities:
    Job Responsibilities:
    1.Coordinates and maintains organized patient flow.
    2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
    3.Prepares patient for exam based on reason for visit.
    4.Prepares and supports patient and assists provider with procedures.
    5.Reviews appointment schedules and ensures all patient charts are available for the visit.
    6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
    7.Performs basic lab and testing procedures according to standards.
    8.Performs phlebotomy and EKGs.
    9.Administers immunizations as ordered by Physician.
    10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
    11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
    12.Performs Tuberculin skin testing upon the order of the Physician.
    13.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
    14.Calls patients regarding test results and medical instruction under the direction of a Physician.
    15.Calls in medication refills under the direction of a Physician or protocol.
    16.Documents patient care information in the outpatient medical record according to standards.
    17.Assists with scheduling of patient tests, procedures, and follow-up appointments.
    18.Assists in the care, cleaning, and sterilization of equipment and instruments.
    19.Maintains the inventory of medical and linen supplies.
    20.Maintains quality control for equipment.
    21.Provides cross coverage to other clinical areas as assigned.
    22.Participates in quality improvement projects.
    23.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
    24.May have Unit specific duties as needed.
    25.Ensure follow-up to referring providers in the form of letters, phone calls, emails, and faxes at critical points defined by the Executive Director
    26.This role is also responsible for ensuring timely feedback to referral sources at critical time points inpatient care (such as referral, the decision to list, transplant, and discharge)
    27.Travel to offsite clinic locations across the region to provide medical assistant care and represent Rush Transplant as a liaison for care
    28.Conducts outreach and complete assessments as necessary to identify individuals at risk for adverse health outcomes including timely Health Risk Assessments
    29.Executing on-site visits to referral sources and physician offices as needed to execute a strategic growth plan for liver transplant
    30.Facilitate needs of the outreach sites, serve as a liaison from outreach clinics for feedback to the Rush Transplant administration for resolution around needs at outreach sites (equipment, technology, resource gaps/issues that may arise)
    31.Share knowledge and education to empower patients and improve their ability to navigate services and systems
    32.Liaison to multiple departments, agencies and provider offices.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Medical Assistant - Pediatrics Specialty

    22731
    United States, IL, Chicago
    Rush University Medical Center
    December 31, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: Pediatrics Specialty

    Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

    Shift: Shift 1

    Work Schedule: 8 Hr (7:45:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Sign on Bonus: $3,000

    Pay Range: $19.50 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

    Other information:
    Required Job Qualifications:
    •High school diploma/GED required.
    •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
    •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
    •Current CPR certification required upon start date.
    •Computer skills.
    •Excellent communication and interpersonal skills.
    •Excellent customer service skills.
    •Excellent organizational skills.
    Preferred Job Qualifications:
    •One year clinical experience.
    •Phlebotomy experience.
    •Epic Ambulatory experience.

    Responsibilities:
    1.Coordinates and maintains organized patient flow.
    2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
    3.Prepares patient for exam based on reason for visit.
    4.Prepares and supports patient and assists provider with procedures.
    5.Reviews appointment schedules and ensures all patient charts are available for the visit.
    6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
    7.Performs basic lab and testing procedures according to standards.
    8.Performs phlebotomy and EKGs.
    9.Administers immunizations as ordered by Physician.
    10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
    11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
    12.Performs Tuberculin skin testing upon the order of the Physician.
    13.Demonstrates appropriate population specific techniques with patients.
    14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
    15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
    16.Calls patients regarding test results and medical instruction under the direction of a Physician.
    17.Calls in medication refills under the direction of a Physician or protocol.
    18.Documents patient care information in the outpatient medical record according to standards.
    19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
    20.Assists in the care, cleaning, and sterilization of equipment and instruments.
    21.Maintains the inventory of medical and linen supplies.
    22.Maintains quality control for equipment.
    23.Provides cross coverage to other clinical areas as assigned.
    24.Participates in quality improvement projects.
    25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
    26.May have Unit specific duties as needed.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Security Officer Unarmed

    23968
    United States, IL, Chicago
    Rush University Medical Center
    December 30, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Security

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 2

    Work Schedule: 8 Hr (2:30:00 PM - 11:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $0 - $0 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Under the general supervision of a Security Supervisor, the unarmed Security Officer will provide physical protection for persons and safeguarding of property on the Rush University Medical Center (RUMC) Campus. The security officer will report and document infractions of rules, regulations and policies of RUMC; and violations of federal, state and local laws and/or ordinances. The security officer will exemplify the RUMC missions, visions and values and act in accordance with RUMC policies and procedures.

    Other information:
    Knowledge, Skills and Abilities:
    •High School graduate or GED. Previous hospital security experience preferred but not required.
    •Valid driver’s (Illinois, Indiana, and Wisconsin) license required.
    •Must have a prior driving record deemed acceptable to RUMC based upon the results of a Motor Vehicle Report check conducted by Human Resources.
    •Must possess and be responsible for maintaining current Permanent Employee Registration Card (PERC). International Association for Healthcare Security and Safety (“IAHSS”) certification required within six months of employment and maintained thereafter.
    •Ability to handle confidential matters. Ability to exercise independent judgment, excellent customer service skills.
    •Must be able to stand or walk during the majority, if not entire tour of duty and be able to withstand weather extremes for external assignments.
    •Physically able to perform required responsibilities. Must be able to qualify for and successfully demonstrate the use and maintenance of departmental equipment. Must be able to wear body armor.
    Disclaimer:
    The above is intended to describe the general contents of and requirements for the performance of this job and is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    •Provide fixed, walking and vehicular patrols of all RUMC buildings and grounds.
    •Perform Security Services Dispatch functions.
    •Conduct basic interviews and investigations.
    •Observe and document security and safety hazards.
    •Prepare incident reports, memorandums and other written documentation.
    •Assists local police agencies during investigations or emergencies.
    •Monitor and assist with access control and visitor management.
    •Controls and enforces vehicular and pedestrian traffic patterns in the Medical Center as assigned.
    •Provides security escort services as assigned.
    •Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons).
    •Responds to emergency situations (i.e. Code Red, Blue, Code Triage, Code Orange, etc.).
    •Performs other duties as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    RN2, MICU (nights)

    23980
    United States, IL, Chicago
    Rush University Medical Center
    December 30, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: 10 E Tower-MICU

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 3

    Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $40.05 - $61.28 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    $5K sign on bonus!

    Summary:
    The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Qualifications Knowledge:
    1.Current State of Illinois Registered Nurse licensure required.
    2.Maintain current BLS certification.
    3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
    a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
    i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
    ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
    Skills:
    1.Analytical ability is required.
    2.Communication skills are required in order to lead and teach.
    3.Ability to interact effectively with others in difficult situations.
    Abilities:
    1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
    4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    2.Utilizes system wide resources to support decision making and action.
    3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
    address.
    4.Communicates current evidence-based information with peers.
    5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
    patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    9.Recognizes changes in patient status and consistently responds effectively.
    10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
    11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
    risk patient identification) to minimize risk.
    13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
    14.Demonstrates the ability to provide education to staff and students on the unit.
    15.Demonstrates beginning leadership skills related to patient care.
    16.Delegates effectively and consistently to optimize patient outcomes.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18. Other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinic Coordinator - Adolescent Family Center

    21967
    United States, IL, Chicago
    Rush University Medical Center
    December 30, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Adolescent Family Center

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Infusion Patient Care Navigator - Hematology/Oncology

    23411
    United States, IL, Chicago
    Rush University Medical Center
    December 30, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Hematology-Oncology

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Infusion Patient Care Navigator is responsible for assisting nurses to provide outreach efforts to patients needing care coordination for infusion treatments. This role will utilize the established model of care management. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school diploma/GED required.
    •Previous experience in an ambulatory setting required.
    •One year experience using electronic medical records.
    •Strong written and verbal communication skills.
    •Proficient in the Microsoft Office Suite.
    •Exceptional interpersonal skills.
    •Strong ability to multi-task in a large centralized scheduling center.
    •Ability to function independently, to organize, and be self-motivated.
    Preferred Job Qualifications:
    •Associates or Bachelor’s degree.
    •Bilingual highly desirable

    Responsibilities:
    •Provides outreach for all patients due for follow up and new patient appointments according to policy and procedures.
    •Monitors compliance with scheduled appointments for procedures, tests and consults.
    •Documents all correspondence in electronic medical records as necessary.
    •Works to improve identified outcomes (i.e. high utilizer patients) by using quality measures.
    •Works with care team to identify extrinsic barriers to adherence (i.e. transportation, financial concerns or pharmacy) and work with patient and team to alleviate barriers.
    •Daily monitoring of Epic pools for pending approved treatments awaiting scheduling.
    •Acts as a liaison to multiple departments, agencies and provider offices.
    •Collects time of service payments, posts payments in Epic
    •Greets patients at the front desk, checks patients in and out of infusion and performs practice designated activities to support new patients.
    •Works cooperatively in a team environment.
    •Demonstrates compliance with RUMG Customer Service and Performance Standards.
    •Answer Epic in-basket messages and secure chats timely and efficiently.
    •Schedules, cancels and reschedules patient treatments.
    •Other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Asst Professor - Adult Health and Gerontology CON - Part Time

    23783
    United States, IL, Chicago
    Rush University Medical Center
    December 30, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Adult Hlth And Gerontology CON

    Work Type: Restricted Part Time (Total FTE less than 0. 5)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $40.00 - $70.00 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary
    The faculty member of the College of Nursing contributes to the mission of the college by integrating the roles of teacher, researcher/scholar/clinician, and leader. The details of the faculty’s workload distribution will be negotiated with the Chairperson, based on the needs of the College of Nursing, as well as on candidate’s expertise and interest. Workload is determined one year in advance and annual reviews are done based on college needs and/or faculty requests.

    Other information:
    Qualifications
    Nurse faculty of a professional nursing program shall have:
    1. A Doctoral Degree in Nursing
    2. Maintains National Certification as appropriate
    3. Current licensure in the State of Illinois. If working remotely, current RN licensure in home state of residence is required.

    Responsibilities:
    Specific Responsibilities
    Education
    1. Demonstrates growing competence in teaching.
    2. Contributes to the instructional program and curricular development and evaluation.4. Integrates state of the science literature into teaching activities. .
    Serves as student advisor.
    3. Precepts graduate students in clinical and/or research activities.
    4. Supports and supports a culturally, racially, and ethnically diverse educational environment.
    5. Supports and, when appropriate contributes to University and Medical Center‑wide interdisciplinary programs.

    Clinical Practice, Research and Scholarship
    1. Practice setting leader.
    2. Clinical consultant.
    3. Research co-investigator in focused area of research
    4. Writes and presents practice-oriented papers.
    Acceptance of co-authored data-based and scholarly peer-reviewed papers.
    5. Presents data-based and/or scholarly papers locally and regionally.

    College and Professional Service
    1. Supports and facilitates the goals of Rush University, the college, and medical center.
    2. Participates on departmental, and college committees and/or task forces.
    Serves on committees for professional or community organizations.
    Provides professional consultation on the local level.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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