Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology PBC Lisle

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Plastic Surgery - Cl

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Supervises the daily operations of a clinic. Responsibilities include staff management, general administration, financial activities and project management. The Operations Supervisor position requires a motivated, well-organized, and conscientious individual who is able to manage multiple tasks at the same time. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma.
•Two years’ healthcare experience.
•Expert knowledge of duties performed in the area of responsibility.
•Thorough knowledge of the ideal patient flow.
•Knowledge of revenue cycle requirements.
•Good managerial skills.
•Leadership and organizational skills.
•Excellent customer service skills.
•Good interpersonal skills.
•Very good written and oral communication skills.
•Attention to detail and accuracy.
•Competent in basic Microsoft Office programs; proficient use of Excel.
•Ability to implement change and maintain results.
•Ability to prioritize and multi task in a fast paced environment; well organized.
•Open-mindedness and willingness to facilitate change.
•Works effectively with minimal supervision.
•Ability to work cooperatively in a team environment.
Preferred Job Qualifications:
•Associate degree or Bachelor's degree.
•Management experience.
Physical Demands:

Responsibilities:
1.Supervises patient/clinic flow including physician schedules, check-in and check-out processes, time of service and payments on account, patient communications, referrals and pre-authorizations, coordination and management of workflows and other operational duties necessary to ensure smooth operations.
2.Supervises staff including hiring, on-boarding, coaching, counseling and performance reviews, as well as managing day-to-day activities such as payroll, staffing, communications and related activities.
3.Designs, implements and supports RUMC and RUMG policies and procedures, Reviews relevant workflows and metrics and recommends changes as necessary.
4.Oversees collections activities and offices expenses to meet budget targets.
5.Assists the Administrator/Manager with projects including process and operational planning and financial and performance analysis. Assumes a leadership role in the absence of the Administrator/ Manager.
6.Ensures compliance with all regulatory and accrediting agencies.
7.Ensures all office equipment is functioning and maintained in an appropriate manner.
8.Performs all non-clinical duties when needed to ensure efficient patient clinic flow.
9.Proficient in performing all duties of reporting staff.
10.Promotes a positive and productive environment, encourages teamwork and communication.
11.Acts as a role model for practice standards related to customer service.
12.Assures achievement by staff of RUMG Customer Service and Performance Standards.
13.Compiles and maintains a variety of databases, including internal and external referral sources, related community groups, specialty organizations, etc.
14.Works to establish cooperative working relationships with program physicians, nurses, referral sources and ancillary departments as well as hospital administration and related agencies to provide seamless patterns of referral and patient care.
15.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology PBC RUMC

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50   - $29.73 per hour

Sign On Bonus: $3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Home Infusion Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The position is responsible for obtaining complete and accurate patient insurance verification and authorization information in order to facilitate the provision of care and services provide by Home Infusion Solutions (HIS).
This includes collection of patient data, processing prior authorizations, and the reimbursement components of HIS. Provide prompt and courteous service to navigators, team members clinical partners, and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High School Diploma or equivalent.
•2 year experience with medical insurance authorization in infusion services or other healthcare profession.
•1 year experience with PBM & Major medical prior authorizations
•Demonstrates basic knowledge of all technical skills associated with assigned duties
•Good problem solving skills
•Ability to work independently and quickly respond and resolve a wide range of problems.
•Excellent verbal and written communication skills
•Ability to communicate with others in a professional and helpful manner.
•Demonstrates ability to adapt to changing environment.
•Ability to work effectively with others as part of a team.
•Good organizational and time management skills.
•Dependable in attendance and job performance.
•Team player with a positive attitude and work ethic
Preferred Job Qualifications:
•Associate’s degree from an accredited college/university
•Healthcare/pharmacy experience desired.
•CPR+ experience
Competencies:
•Computer skills (e.g. Microsoft Office, Windows)
•Copier and Fax machine efficiency
•Other office equipment as necessary

Responsibilities:
1.    Obtains insurance verification and prior authorization based on initial patient referral data.
2. Verifies patients’ insurance coverage. Recognizes and identifies various types of drugs and the billing requirements associated with them. Familiar with abbreviations, symbols, and equivalents used in clinical communications.
3. Documents and verifies billing procedures, and other pertinent information related to the collection process. Recognizes various plan codes and what drugs are covered under these different plans.
4. Determines patient’s drug coverage as major medical or PBM and follow appropriate path to obtain authorization and patient’s financial responsibility.
5. Submits appeals for authorization denials.
6. Serves as resource to navigators regarding insurance coverage guidelines.
7. Communicates financial responsibilities and generates patient information packets prior to onset of service.
8. Assists patient’s with obtaining manufacturer co-pay assistance when appropriate.
9. Prepares patient Start of Care Checklist with inter-disciplinary coordination.
10. Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy Services- Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $68.59 - $108.03 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Oncology Clinical Pharmacy Manager leads comprehensive pharmaceutical care across the Oncology Service Line. This visionary leadership role encompasses personnel management, clinical operations, regulatory compliance, and patient care optimization. The position requires collaboration with multidisciplinary teams to deliver exceptional pharmaceutical services while advancing the RUSH mission, vision, and values through innovative practice transformation.

Other information:
Required Job Qualifications:
•Doctor of Pharmacy (Pharm.D.) degree.
•PGY1 and PGY2 pharmacy residency training (or equivalent experience)
•Current Illinois pharmacy licensure (or eligible within 6 months)
•Board Certified Oncology Pharmacist (BCOP) certification.
•Minimum 6 years of pharmacy practice experience
•Demonstrated experience in personnel supervision and learner precepting.
•Proven track record in pharmacy service development.
Preferred Job Qualifications:
•Previous experience as Clinical Coordinator or Residency Program Director
•Leadership experience with multiprofessional committees or workgroups
•Advanced degrees or additional certifications in oncology or healthcare management
Physical Requirements:
•Ability to stand or walk for extended periods.
•Occasional lifting up to 50 pounds
•Travel requirements up to 10% of work time.
Working Conditions:
This position operates in a hospital environment with exposure to various clinical settings within the oncology service line. The role requires flexibility to respond to urgent clinical situations and participate in evening or weekend activities as needed.

Responsibilities:
•Lead and manage clinical pharmacy oncology services across the cancer service line.
•Maintain active participation in clinical practice.
•Provide oversight of clinical pharmacy operations.
•Foster interdisciplinary relationships to ensure safe, efficacious and cost-effective medication management.
•Drive performance improvement initiatives focused on medication use and safety to achieve patient outcomes and cost-effectiveness.
•Demonstrate leadership and ownership of accreditation and regulatory standards.
•Collaborate with informatics teams to optimize clinical workflows and the adoption and integration of technology.
•Lead continuous transformation of pharmacy practice and information systems.
•Conduct outcomes research to document drug therapy quality and pharmacy service impact.
•Support facility improvements and practice innovations.
•Provide leadership and supervision for clinical pharmacy specialists heme/onc, pharmacists, pharmacy technicians, and learners within the oncology service line.
•Support onboarding, training, and competency development for new staff.
•Serve as mentor and preceptor for pharmacy personnel, residents, and students.
•Facilitate individual professional development plans for team members.
•Support residency and experiential education programs.
•Assist leadership team with annual evaluation and strategic planning initiatives.
•Participate in management leadership meetings and organizational committees.
•Serve on the System Oncology Subcommittee of the System Pharmacy and Therapeutics Committee
•Engage with national professional organizations in oncology pharmacy.
•Lead special projects aligned with departmental and organizational priorities.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Preventive Medicine-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Data Analyst is responsible for collecting data, quality control of internal and external reporting, and analysis of data. The Data Analyst will collect and analyze data, interpret results, and submit reports and recommendations to the department’s administrative and clinical leadership teams. The position will also support the development of routine and ad-hoc reports to help inform strategic decision-making.

Required Job Qualifications:
•Bachelor’s degree in business, accounting, or a related field required.
•Two years of health care experience in practice operations or decision support.
•Understanding of concepts in methodology, data collection, and analyses.
•Excellent communication and presentation skills.
•Strong analytical and problem solving skills.
•Demonstrated ability to analyze complex data and communicate issues, findings and recommendations.
•Ability to manage and prioritize multiple assignments and projects of varying degrees of complexity.
•Ability to adapt to a rapidly changing environment.
Preferred Job Qualifications:
•Master’s degree in business, healthcare administration or related field.
•Work experience in a large academic medical center system or similar environment.

Responsibilities:
1.Organize data from multiple sources into one central report and/or dashboard for administrative and clinical leaders.
2.Conduct complex data analytics to produce key takeaways that can help inform decision-making.
3.Continuously monitor data to ensure that department objectives are being met.
4.Develop and routinely update performance packages that can be used by department leaders.
5.Complete ad-hoc reports for practice leaders to report on the outcome of recent schedule changes.
6.Prepare complex analyses utilizing benchmark data from a number of sources as appropriate.
7.May be requested to validate externally reported data with internal source data.
8.Establishes relationships with various departments across Rush to obtain and validate data.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Enterprise IT Strategy & Plang

Work Type: Full Time Remote (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $55.75 - $83.07 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Portfolio Manager provides accountable oversight to a portfolio of projects, applying industry best practices to manage the intake, scoping, planning, staffing, execution methodology, and long-term road mapping of projects within the assigned portfolio. The Portfolio Manager coordinates internal demand and capacity management activities, as well as establishing processes to measure and improve maturity, efficiency, and value. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree required.
•At least 10 years of work experience in a project management capacity, leading multiple initiatives in excess of $1M and/or 12 months in duration required.
•At leave five years of program management experience required.
•Relevant industry certification such as PMI Project/Program/Portfolio Management Professional (PMP, PgMP, PfMP), Six Sigma Black Belt, Lean, Certified Agile Scrum Master, etc. required. 15 years of project management experience leading multiple initiatives in excess of $1M and/or 12 months in duration will be considered in lieu of current certification.
•Demonstrated success in leading large, complex, and high-visibility groups of concurrent projects.
•Strong verbal and written communication skills, including large group and executive-level facilitation and presentation skills.
•Proficiency with the Microsoft Office Suite, including strong PowerPoint skills.
Preferred Job Qualifications:
•Master’s degree preferred.
•Healthcare experience strongly preferred, preferably within a large healthcare provider system.
•Experience with project demand, intake management, resource and capacity management, portfolio management, methodology design and implementation preferred.
•Process improvement experience preferred, such as Kaizen, Lean, Six Sigma, etc.
•Strategic planning experience preferred, including experience driving organizational transformation in partnership with operational leaders.
•Change management planning and implementation experience preferred.
•Communication planning and implementation experience preferred.

Responsibilities:
•Partners with relevant business clinical, and department leadership stakeholders to align programs and their constituent projects with enterprise strategy and business/clinical/departmental goals.
•Ensures successful adoption and change management within and across programs and projects.
•Designs, delivers, and monitors execution and value realization plans associated with the assigned portfolio.
•Provides program leadership for large, strategic, and/or cross-functional initiatives by collaborating with internal and external stakeholders to define program and project scope, budgets, change management plans, communication plans, value realization plans, and to manage project timelines and deliverables.
•Builds positive working relationships across the organization; engages effectively with staff, management, and senior leadership in order to ensure the success of program and project-related initiatives.
•Partners with operational leadership and sponsors to ensure program and project alignment with business needs, productive working relationships, and open lines of communication.
•Supports leadership in strategic planning efforts.
•Proactively identifies opportunities to deliver value to the organization and works with relevant leadership and governance bodies to triage, approve, and charter programs and projects that align with enterprise strategic objectives.
•Provides coordination and/or facilitation role within applicable governance forums, assisting leadership with organizing programs and projects to align with enterprise strategy and objectives.
•Develops executive-level presentations and program status updates for key leadership stakeholders, as well as operational and executive sponsors.
•Coordinates ongoing measurement/reporting of process efficiency, compliance, maturity and value.
•Serves as program and project management methodology subject matter expert, consulting within the organization to apply industry best practices and ensure execution success.
•Oversees the work of junior staff, ensuring process adherence, customer service, and value-based outcomes are delivered as projected.
•Creates a culture of continuous improvement within the assigned program and project teams.
•Frequently and effectively communicates the vision and capabilities throughout the organization.
•Collaborates with leadership to increase the visibility of the department and its successes inside and outside of the organization (e.g. conducting internal roadshows, presenting at industry events, publishing articles and thought leadership, applying for external awards and recognition, etc.).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Enterprise IT Strategy & Plang

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $50.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Project Manager provides leadership on internal non-technical projects or programs from initiation through delivery. Gathers required data from end users to evaluate objectives, goals, and scope to define deliverables. Ensures that all targets and requirements are met and are completed on schedule and within budget. Works closely with various internal departments to ensure successful completion of projects. Keep leadership informed of key issues that may impact project completion, budget, or other results. Entry-level position within field. Requires little to no experience in discipline. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
• Bachelor’s degree.
• Three years of project experience.
• Proficiency with Microsoft Office Suite and Internet Explorer; strong spreadsheet and database skills.
• Excellent organizational and analytical skills.
• Strong communication and teamwork skills.
• Ability to function independently and in a team-based environment. Ability to work effectively with various levels of employees and management; ability to build consensus across diverse groups.
Preferred Job Qualifications:
• Master’s degree in Healthcare Administration or Business.
• Experience working with physician groups and IS.

Responsibilities:
1.Manage multiple projects simultaneously
2.Direct and manage project development and progress from beginning to end.
3.Define and document within the project initiation deliverables (e.g. Charter, Device Requirements Spreadsheets, etc.), the project technology scope, goals and deliverables supporting business goals in collaboration with senior management and stakeholders.
4.Draft and submit budget proposals and recommend subsequent budget changes
5.Build, develop, and grow any business relationships vital to the success of the project.
6.Estimate and identify the resources and participants needed to achieve project goals.
7.Develop scaled project plans and associated communications documents using standard tools
8.Plans will address all aspects of the standard technology implementation life cycle including design, procurement, installation, build/configure, test, train, go-live and close
9.Plans will include a Work Breakdown Schedule including activities/tasks, responsible parties, milestones and schedule
10.Facilitate or participate in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders
11.Coach, mentor, motivate and supervise project team members and contractors, influencing them to take positive action and accountability for their assigned work.
12.Determine the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas.
13.Track and report status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans
14.Identify and manage project dependencies and critical path
15.Identify and resolve issues/conflicts and/or escalate where appropriate for resolution.
16.Proactively manage potential scope and schedule changes to eliminate or minimize. Where required, escalate based upon standards established within communication plan.
17.Conduct project post mortems and create a recommendations report in order to develop best practices and tools for project execution and management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 9 N Atrium-Gen Medicine

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position is eligible for the $5,000 sign on bonus!

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 9 N Atrium-Gen Medicine

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position is eligible for the $5,000 sign on bonus!

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Cybersecurity Operations

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.07 - $56.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Senior Third Party Risk Associate leads complex vendor risk assessments and supports the maturation of the organization’s Third Party Risk Management (TPRM) program. This role evaluates higher risk engagements, provides subject matter expertise on risk mitigation strategies, mentors junior analysts, and collaborates with cross functional teams to enhance governance, risk, and compliance (GRC) processes. The Senior Associate ensures that risk evaluation activities are executed consistently and effectively, while providing strategic insights to strengthen the overall risk posture of the organization.

Responsibilities:

• Lead complex and high risk third party risk assessments by facilitating questionnaires and evaluating SOC 2 reports, certifications, data handling practices, and regulatory or contractual requirements.
• Provide guidance to business owners on identified risks and recommended remediation actions, managing escalations involving elevated vendor risks or unresolved control gaps.
• Review and validate the assessment work of junior analysts to ensure accuracy, consistency, and alignment with TPRM methodology.
• Collaborate with Procurement, Legal, Privacy, and Information Security GRC to integrate risk requirements throughout vendor selection, contracting, and ongoing oversight.
• Enhance TPRM questionnaires, scoring models, templates, and monitoring processes to improve program consistency and effectiveness.
• Configure, optimize, and maintain TPRM toolset to support program maturity and ensure assessment workflows, questionnaires, and automation remain effective.
• Create, update, and maintain TPRM procedure documents, guidance materials, and standardized operating processes to ensure consistency across the team.
• Produce and present monthly TPRM program metrics, highlighting key trends, vendor risk changes, and assessment throughput for leadership visibility.
• Lead or support program level initiatives such as audit requests, regulatory inquiries, and cross functional GRC projects that require senior level judgment and coordination.

Required Qualifications

• Bachelor’s Degree in Information Systems, Business, Cybersecurity, Risk Management, or a related field.
• 4–6 years of experience in Third Party Risk Management, Vendor Risk, GRC, Compliance, or Audit functions.
• Demonstrated ability to review and interpret SOC reports, certifications, security policies, and other third party assurance documentation.
• Strong understanding of risk management principles, regulatory considerations, and industry frameworks relevant to third party oversight (e.g., SOC 2, ISO 27001, NIST).
• Proven experience communicating complex risk issues to business stakeholders and providing clear recommendations.
• Ability to lead or validate assessment activities performed by other analysts while ensuring consistency with program methodology.
• Strong analytical, documentation, and problem solving skills with the ability to prioritize multiple concurrent assessments.
• Proficiency with Microsoft Office Suite and familiarity with GRC or TPRM tools and platforms.

Preferred Qualifications

• Certifications such as CTPRP (Shared Assessments) or the TPRA Certification (Third Party Risk Association) demonstrating advanced, specialized expertise in Third Party Risk Management.
• Broader governance or audit aligned certifications such as CISA (ISACA) or CISM (ISACA) to support cross functional collaboration and deeper risk understanding.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 7 North Atrium-Gen Medicine

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position is eligible for the $5,000 sign on bonus!

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.