Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00AM - 5:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $66.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Manages the technical, financial, regulatory, accreditation, administrative and overall operation of the laboratory. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. The Laboratory Manager works closely with the Associate Vice President, Chairman of Pathology, Quality Director, Administrative Director, Laboratory Directors, Laboratory Managers and supervisory staff. This position provides back-up for and acts as the Administrative Director in the Administrative Director's absence. For Point of Care Testing, works closely with Ambulatory and Inpatient Nursing Leadership and POCT testing personnel at the System Level. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
•Bachelors of Science in Medical Laboratory Science (MLS) or equivalent BS in Biology or healthcare field is required;
•At least five years experience in a laboratory management or supervisory role, or another healthcare setting is required.
•For Point of Care testing, in addition to leadership experience, at least two years of experience overseeing testing outside of the laboratory working with nursing and physician leaders where testing is performed.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) or Specialist in Blood Banking (SBB) via the ASCP
oChemistry (C) or Specialist in Chemistry (SC) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) or Specialist in Cytology (SCT) via the ASCP
oHistotechnician (HT) or Histotechnologists (HLT) via ASCP
oHematology (H) or Specialist in Hematology (SH) via the ASCP
oMicrobiology (M) or Specialist in Microbiology (SM) via the ASCP
oMolecular Biology (MB) or Specialist in Molecular Biology (SMB) via the ASCP
oSpecialist in Cytometry (SCYM) via the ASCP
oPathologists' Assistants (PA) via the ASCP
oDiplomate in Medical Laboratory Immunology (DMLI) via the ASCP
oDiplomate in Laboratory Management (DLM) via the ASCP
oMedical Laboratory Technician (MLT) via the ASCP (Only for Phlebotomy areas of oversight)
oCertified Phlebotomy Technician (PBT) via the ASCP (Only for Phlebotomy areas of oversight
Preferred:
•M.B.A., M.P.H., Master's in Health Systems Management (HSM) or MS in MLS is highly desired. Certification as an MT or MLS(ASCP) is highly desired

Responsibilities:
Technical
•Remains current in the technical advances, methodologies, and any new tests within the scope of their laboratory
•Oversees direct support for testing personnel including all human resource management and day to day operations
•Maintains proficiency in all of the medical center's computer applications.
Financial
•Oversees the financial aspects of the laboratory, including coordinating and preparing the capital and operational budgets
•Monitors and investigates monthly budget variances
•Prepares and reports internal and peer comparison financial and performance indicators
•Maintains the charge description master (CDM)
•Collaborates closely with the Laboratory Directors and Supervisors on current and future financial challenges
•Works closely with Finance to ensure that the proper billing, accounting, auditing, CPT coding, Medicare/Medicaid billing procedures and protocols are followed
•Meets with vendors to negotiate contracts for services and supplies
•Develops and maintains a strong working knowledge of the contractual language negotiated in these contracts
Regulatory/Accreditation
•Ensures any identified regulatory or accreditation deficiencies are corrected in a timely and accurate manner
•Accountable for the preparation and maintenance of inspection readiness at all times
•Ensures all accreditation and regulatory standards are met
Administrative
•Provides guidance and oversight to ensure consistency across all the laboratories in hiring practices, compensation, promotions and disciplinary actions
•Represents the Department of Pathology/Rush Medical Laboratories on any RUMC, Rush Health, Rush System for Health or other appropriate committee, sub-committee or task force
•May be asked to serve as an instructor of Rush University
•May be asked to prepare and give lectures to the medical laboratory science students and/or pathology residents
•Maintains availability to mentor and advise students on specific projects or assignments
Operations
•Ensures smooth operation of the laboratory's testing, reporting and billing for the RUMC in- and outpatients and outreach clients.
•Conducts and participates in continuing education activities
•Conducts effective staff meetings on a regular basis
•Provides leadership to ensure excellent customer service
◦Meets with customers and other departments as needed
◦Addresses customer's concerns in a respectful and timely manner
◦Works closely with the staff to ensure efficient and cost-effective service to customers
•Works closely with the AVP, Quality Director, Chairman of Pathology, Directors, other Laboratory Managers and supervisory staff in developing, modifying and monitoring the achievement of long-range goals and objectives for the Department of Pathology/Rush Medical Laboratories.
Process Improvement
•Provides leadership in executing process improvement. Proficient in the use of process improvement tools (e.g. Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).
•Responds to Safety Events and compliant in a timely manner. Investigates and determines if the event is a person and system issue.
•Applies Just Culture algorithms when the event is determined to be a person issue.
•Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations safe situations.
Communications
•Communicates well, both orally and in writing.
•Determines what information is important and what should be communicated, how, to whom, and when.
•Practices Emotional Intelligence when communicating with others.
•Able to handle interpersonal relationships judiciously and empathically. Demonstrates the capacity to be aware of, control, and express one's emotions.
Additional Job Components
•Performs other reasonable, appropriate duties and responsibilities as assigned by the AVP, Laboratory, Quality Director, Chairman of Pathology or Administrative Director.
•The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Gastroentero

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Psych Adult West Cam

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Adult Psychiatry – Advanced Practice Provider

Rush University Medical Center 

Chicago, IL 

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Adult Psychiatry, Advanced Practice Provider. 

Key Responsibilities 

•Clinical Assessment: Conduct comprehensive psychiatric evaluations, including mental status examinations, medical history reviews, and diagnostic formulations for adult patients.

 •Treatment Planning: Develop and implement individualized pharmacological and non-pharmacological treatment plans in collaboration with the attending psychiatrist and the broader care team. 

•Medication Management: Provide ongoing monitoring and adjustment of psychotropic medications, ensuring patient safety and treatment efficacy.

 •Collaborative Care: Work closely with social workers, psychologists, residents (including the Chief Resident), and nursing staff to ensure a seamless continuum of care. 

•Crisis Intervention: Manage acute psychiatric symptoms and provide crisis stabilization and safety planning as required. 

•Documentation: Maintain timely and accurate electronic health records (Epic) in compliance with institutional and regulatory standards. 

•Academic Integration: Participate in departmental grand rounds, case conferences, and the clinical supervision/teaching of students or residents as appropriate. 

Preferred Qualifications: 

•Applicants with previous Advanced Practice Provider experience in mental health is preferred. Relevant RN experience may be considered. 

Position Requirements:

Nurse Practitioner: 

•Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process 

•Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position

 •Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP) 

•CPR, ACLS, and PALS certifications Physician Assistant: •Current licensure from the State of Illinois as a Physician Assistant/Associate or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process

 •Successful completion of an accredited Physician Assistant/Associate Program 

•Current certification from National Commission on Certification of Physician Assistants 

•CPR, ACLS, and PALS certifications 

The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

 Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $130,840 - $184,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). 

Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.  

Location: Aurora, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Bariatric MWL Copley

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Urology Oncology– Clinical Faculty 

Rush University Medical Center 

Chicago, IL  

Rush University System for Health, a national leader in outstanding patient care, education, research, community partnerships and empowering a new generation of health care providers, invites applications for the position of Urology Oncologist in the Department of Urology, with RUSH MD Anderson Cancer Center at Rush University Medical Center and Rush Lisle.   

Rush University System for Health and The University of Texas MD Anderson Cancer Center have partnered to create RUSHMD Anderson Cancer Center. The partnership represents advanced clinical and operational integration in the delivery of cancer care, providing Rush patients with greater access to cancer treatments and research considered among the best in the world.   

Department/Division specifics: 

• Rush urologists make quality of life our top priority, with compassionate care for both the physical and emotional challenges of urinary, reproductive and sexual conditions. From the management of general urologic conditions to the most advanced urologic cancer care, Rush urologists collaborate with multidisciplinary providers throughout the Rush system and our robust network of external referral sources to offer personalized treatment as a destination for the latest in innovative care.  

• Many urologists at Rush are experts in minimally invasive surgical techniques — including advanced laparoscopic and robotic procedures — and participate in clinical trials looking into new treatments for urologic disorders.  

• The department currently has 13 Urologists and 5 Advanced Practice Providers 

• Rush University Medical Center has earned national recognition in the latest U.S. News & World Report “ Best Hospitals” issue, ranking #22 of all urology programs surveyed nationwide 

• Collaborate with Urologists, Oncology, Radiology, and research to provide personalized treatment to our patients 

Duties & Responsibilities: 

• Inpatient clinical care at Rush University Medical Center downtown campus and Outpatient clinic hours in Lisle and at Rush Copley Medical Center, Aurora, Illinois. 

• Patients will include surgical urology patients with an emphasis on the care of prostate cancer patients 

• Perform advanced minimally invasive and robotic procedures using state-of-the art technology (with both DaVinci XI and SP) 

• Commitment to the education of medical students, residents, and fellows 

Qualifications:  

• Doctorate MD or DO degree 

• Current and unrestricted license to practice medicine and/or eligible for medical licensure in Illinois 

• Candidates must be board-certified or eligible in Urology and be fellowship-trained in Urologic Oncology. 

• Applicants with training and experience in laparoscopy and robotic surgery will receive priority consideration.  

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities. 

 Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities. 

 Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026(top 50 of 5,000+ hospitals evaluated).The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year. 

 All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years. 

 Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all. 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that maybe applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based  on exceeding productivity targets. We also offer a comprehensive benefits package.  

Pay Range: $441,000- $584,000   

Rush offers exceptional rewards and benefits, learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).  

Join Rush and become part of one of the nation’s best healthcare systems.   

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: IM Hem-Onc RUMC - Of

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Genetics/High-Risk Cancer Advanced Practice Provider

Rush University Medical Center

Chicago, IL

Rush University System for Health, a national leader in outstanding patient care, education, research, community partnerships and empowering a new generation of health care providers, invites applications for the position of Genetics/High-Risk Cancer Advanced Practice Provider, with RUSH MD Anderson Cancer Center at Rush University Medical Center. Preferred applicants possess at least one year of Genetics and/or High-Risk Cancer experience and/or are certified for Genetics through City of Hope or the National Consortium of Breast Cancers (NCBC).

Rush University System for Health and The University of Texas MD Anderson Cancer Center have partnered to create RUSH MD Anderson Cancer Center. The partnership represents advanced clinical and operational integration in the delivery of cancer care, providing Rush patients greater access to cancer treatments and research considered among the best in the world.

The RUSH MD Anderson Cancer Center at Rush University Medical Center began offering screenings and services for patients at high risk of cancer in 2020. A risk screening tool was implemented in Breast Imaging, which began yielding referrals for patients in need of counseling when flagged at high risk. The High-Risk program also includes patients in active treatment or survivorship who want to understand if their initial cancer diagnosis places them at risk of future cancer diagnoses as well as multi-cancer early detection testing. The High-Risk program involves collaboration with Breast Imaging, Surgical Oncology, Medical Oncology, Genetic Counselors and more.

Department/division specs

• Partner with one fellow High-Risk APP and the genetic counselor team
• Collaboration with faculty and APPs from across all cancer teams

Duties & Responsibilities:

• Monday-Friday
• Four, 10-hour shifts/week
• Ability to work at suburban locations (ex: Lisle, Oak Park)
• 100% outpatient

Preferred Qualifications:

· Applicants with previous Advanced Practice Provider experience in Genetics, High-Risk Cancer, Breast Medical Oncology and/or Breast Surgery is preferred. Relevant RN experience may be considered.

Position Requirements:

Nurse Practitioner:

• Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position
• Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)
• CPR, ACLS, and PALS certifications

Physician Assistant:

• Current licensure from the State of Illinois as a Physician Assistant/Associate or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Successful completion of an accredited Physician Assistant/Associate Program
• Current certification from National Commission on Certification of Physician Assistants

• CPR, ACLS, and PALS certifications

The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $128,000 – $190,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Enterprise Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush is seeking a motivated and detail-oriented Financial Services Representative I to support our revenue cycle operations by managing open receivable accounts across all payers. In this role, you’ll play a key part in securing reimbursement by resolving payer denials related to coordination of benefits, eligibility, and requests for additional information. 

You’ll collaborate with internal teams and external payers to reduce outstanding receivables while maintaining a strong focus on accuracy, productivity, and quality. This position is ideal for someone who enjoys problem-solving, working with data, and contributing to continuous improvement in a fast-paced, mission-driven healthcare environment. 

If you’re passionate about delivering results, value collaboration, and want to grow your career within a respected academic medical center, we encourage you to apply. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly.
• Follow up of claims to the appropriate payer for reimbursement: Work directly with various departments to insure the charges are properly credited and / or debited.
• Develop, manage, and maintain various electronic documents used to manage these projects.
• Develop and report status of the project weekly.
• Eagerly accept challenging assignments.
• Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
• Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
• Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
• Work within your team to insure the team has all related job responsibilities.
• Develop, implement, & monitor system enhancements.
• Develop and communicate constructive feedback / issue solutions for problems as discovered.

Required Job Qualifications:

• High School diploma or GED equivalent
• 1 year of experience.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare.
• Able to enter and retrieve data within FSS0/ASF
• Familiar with Nebo's eCare billing editors such as Classic and CMS.
• Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.

Preferred Job Qualifications:

• Prior experience using Epic for Hospital Billing.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush is seeking a Senior Revenue Integrity Regulatory & Systems Analyst to help translate complex healthcare regulations into accurate, compliant, and optimized charge capture across the organization. In this role, you’ll leverage deep expertise in coding, CDM, auditing, and Epic systems to solve complex charging scenarios, identify missed revenue opportunities, and drive automation and process improvements. 

You’ll partner closely with compliance, operational teams, and fellow revenue integrity professionals, serving as a subject matter expert while helping improve workflows, strengthen system builds, and support accurate reimbursement. This is an excellent opportunity for someone who enjoys working at the intersection of regulation, technology, and data to make a meaningful impact in a highly collaborative healthcare environment. 

The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Apply advanced understanding of regulations, NCD’s. LCD’s and payor concepts, along with revenue integrity concepts to make new and existing regulations actionable within the CDM, charge capture, data, and technology space
• Serve as a liaison with compliance to promote and optimize accuracy
• Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
• Proactively assess systems, processes, and audit revenue integrity output for accuracy and implements process improvement initiatives
• Coordinate and apply regulatory knowledge for Epic optimization and Epic WQ and Charge Router automation recommendations
• Monitor Epic Revenue Integrity build to ensure alignment with regulations and charging rules
• Harness the Epic and industry best-practices promote accurate automation to reduce manual labor
• Use logic-based critical thinking and decision making to accurately enter charges on patient accounts for hospital/facility and professional charges in accordance with CMS and AMA guidelines and then propose automation, when applicable
• Analyze revenue integrity denial trends and then provide actionable preventative measures for the Epic build
• Manipulate data along with identifying and translating trends into actionable remedies
• Responsible for accounts within the assigned Epic Account, Charge Review, and Claim Edit Work queues while solving edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
• Assess the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing
• Audit and reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
• Works with external vendors to review charge capture opportunities and documentation to identify missed charges and correct accounts
• Identify trends, analyze to propose, and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
• Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
• Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
• Communicates, observes, and reports on charge entry trends and patterns and provides recommendations for improvement
• Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

Required Job Qualifications:

• Associates degree or higher with a minimum 5+ years of healthcare experience working with billing, charge entry, charge capture, or CDM OR a high school diploma with at least 7 years of healthcare experience working with billing, charge entry, charge capture, or CDM.
• AAPC or AHIMA certification
• Epic HB Certification within 6 months
• Proficient and functional knowledge of reviewing charges in the Epic EHR.
• Advanced knowledge of medical terminology as well as medical billing language. Must demonstrate a thorough knowledge of UB-04 Revenue Codes, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II along with modifiers
• Excellent written and oral communication skills along with problem-solving
• Proficiency with MS Office Suite
• High degree of accuracy and ability to collaborate with others

Desired Qualification(s)

• Epic Hospital Billing (HB) certification.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM) Option of 8, 10 or 12 hour shift between the hours of 7:00 AM - 11:00 PM

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Surgical Technologist assists in patient care and surgical services under the supervision of a registered nurse. The primary responsibility of this person is to carry out the function of the scrub role during surgical procedures. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•Graduate of an accredited Surgical Technologist program.
•Progressive experience.
•Analytical ability.
•Communication skill in order to teach.
•Able to interact effectively with others in difficult situations.
•Able to check documents for errors and use a keyboard to enter or retrieve data.
•Demonstrates competency in scrubbing all assigned surgical procedures
•Demonstrates manual dexterity in handling instruments and equipment
•Demonstrates knowledge of progressive steps in specific surgical procedures.
•Demonstrates sound judgment and decision making at all times. Assists nursing personnel by carrying out additional duties as delegated.
•Demonstrates flexibility by accepting routine and non-routine assignments.
Preferred Job Qualifications:
Physical Demands:
• Lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
•Establishes and protects the integrity of the sterile field and back table at all times.
•Takes corrective action and reports events to RN in room.
•Handles/secures instruments, cords and draping materials utilizing aseptic technique.
•Prepares instrumentation and equipment for decontamination per established protocols.
•Demonstrates basic operating room technical skills
•Participates in surgical cases in select areas as assigned.
•Prioritizes scrub activities based upon the type of surgical procedure and the needs of the surgical team members.
•Prepares sutures/other specified supplies per Operating Room Information System preference cards.
•Obtains and safely assembles necessary equipment specific to the surgical procedure, surgeon preference and individual patient needs.
•Assists in opening sterile supplies Applies knowledge of anatomy and physiology to individualize set up for surgical procedures.
•Ensures equipment is functional; Identifies specialty instruments by type, function and name.
•Ensures surgical items such as sponges, instruments are accounted for according to Operating Room policies and procedures.
•Ensures and notifies surgical team of incorrect processes of surgical procedures. Anticipates the needs of the surgical team
•Ensures Personal Protective Equipment and biohazard waste procedures are adhered to.
•Collaboratively with all members of the health care team to ensure patient's privacy is protected
•Restocks rooms according to the established par stock lists.
•Participates, actively, in unit/area meetings.
•Continually improves personal skills to ensure the highest quality patient care, education of patients, staff and students, research and community service.
•Treats patients, visitors and staff in a caring manner with respect and dignity.
•Maintains a safe and orderly work environment.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Cybersecurity Operations

Work Type: Full Time Remote (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $46.07 - $68.64 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position will be responsible for developing, maintaining, and executing disaster recovery strategies and plans that ensure continuous availability of critical technology infrastructure and applications for RUSH. This role involves working with the Manager, Cybersecurity Disaster Recovery on coordinating the efforts of various teams and departments like application, change management, infrastructure management, risk, business continuity etc. for disaster recovery exercises and related documentation (BIA’s, Test Plans, Post-Test Reports).

Other information:
Required Job Qualifications:
•Bachelor’s degree in Information Technology, Computer Science, or a related field; a master’s degree is a plus.
•At least 5 years of experience in disaster recovery, business continuity planning, or a related field in the healthcare sector.
•Strong knowledge of healthcare IT systems and disaster recovery practices.
•Familiarity with healthcare regulations and standards (e.g., HIPAA, HITECH).
•Experience with disaster recovery solutions and data backup technologies.
•Knowledgeable in the following technologies: virtual servers, database replication, networks, cloud technologies, Citrix, SaaS
•Proven ability to develop, document, and test disaster recovery strategies.
•Strong leadership skills and the ability to work effectively with cross-functional teams.
•Excellent analytical, problem-solving, and decision-making skills.
•Outstanding communication and interpersonal abilities.
Good to have:
•Workable understanding of enterprise business continuity and ability to liaise with teams managing Business Continuity in RUSH.
Preferred Job Qualifications:
•Security certification (CISSP, CISA, CBCP, AHPCP, CHPCP).
Physical Demands: Not relevant
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Develop and implement comprehensive disaster recovery plans and strategies in alignment with regulatory, industry and best-practice standards.
•Guide IT teams (e.g., Network, Applications, Database, Infrastructure and Server etc.) and business application teams on Disaster Recovery planning procedures to ensure requirements are considered, mitigated, and validated through testing.
•Conduct regular disaster recovery risk assessments and business impact analyses to identify existing/potential gaps and propose mitigation strategies. Responsible for assisting (IT Application Owner) and/or maintaining IT system dependency mapping.
•Coordinate with IT departments to ensure backup systems, data replication, and failover processes are robust and efficient.
•Lead disaster recovery drills and simulations to evaluate the effectiveness of recovery plans and procedures. Identify risks and recommend improvements based on post-exercise report results.
•Collaborate with business continuity, emergency management, crisis management and other cross-functional stakeholders at RUSH to ensure minimal disruption to critical services during and after a disaster.
•Maintain up-to-date documentation of disaster recovery procedures, strategies, and relevant disaster recovery training.
•Provide training and guidance to staff on disaster recovery best practices.
•Stay informed on the latest trends, industry best practices, emerging technologies and evolving threats in disaster recovery and healthcare IT security.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Care Management

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $25.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical resource coordinator (CRC) applies a collaborative approach in working with physicians, patients, case managers, community providers, payers and internal/external agencies to provide case management support services related to effective utilization of services and transition planning for adult, geriatric, neonate, pediatric and adolescent patients. CRC activities and processes include patient interviews, screenings, referrals, follow-up calls, discharge planning, payer certification, denial avoidance and customer satisfaction. CRC services may be coordinated centrally through department or assigned by unit, physician practice or Case Management service line. Responsibilities for specific liaison roles may vary depending upon assignment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High School Diploma and two years' experience.
•Demonstrated knowledge and/or experience with hospital - related service functions such as: patient interviews, discharge planning/social service basic assessment and referral processes, community resources, finance and payer communication processes and information systems.
•Excellent written and verbal communication and interviewing skills.
•Expertise with information systems and Microsoft Office Suite and ability to create reports/communication documents related to role and outcome performance monitoring.
•Ability to communicate effectively with health care team, patients/families and community, internal and external providers to promote effective transitions in care.
•Commitment to teamwork, collaborative approach and customer service focus desired.
•Ability to perform tasks independently, seek direction as needed and prioritize workload.
•Flexibility to adjust schedule and assignment as workload warrants; including weekends.
Preferred Job Qualifications:
•Bachelor’s Degree (health related or equivalent area of focus such as social work, psychology or medical terminology).
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Manages caseload, serves as resource, sets priorities and completes assigned tasks.
•Facilitates collaboration with CM team/department to prioritize tasks, ensuring department support needs are met.
•Models ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs.
•Facilitates effective, efficient communication and problem solving with internal and external customers.
•Uses information technology to document activities, track performance outcomes and produce performance reports.
•Provides training and orientation, creates reference materials and shares expertise with others.
•Seeks continuing education opportunities, completes required in-services and maintains professional growth by attending various department, institutional and external meetings, seminars and
workshops.
•Applies performance improvement strategies to promote continuous process improvement.
•Identifies opportunities and collaborates with CM team/department to implement solutions.
•May serve on department or hospital-wide committees as needed.
•Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
•Performs activities in support of patient flow that may include patient placement activities.
•Provides services that may include but limited to: patient centered interviews, transitions in care screenings, identification of potential post discharge needs and the presentation of patient resource folder and documentation of findings.
•Facilitates communication with Case Manager and team: Supports processes related to care transitions including discharge central and/or unit/team centered provider referral communications. Meets customers' varied needs by readily providing support including, but not limited to, efaxing, faxing and copying forms.
•Ensures compliance with HIPPA and ROI regulations and protocols.
•Manages Medicare Important Message processes and related tasks.
•Works with CM and Patient Access to ensure hospital compliance with federal mandates.
•Coordinates post discharge care transition referral communication.
•In collaboration with the case manager, provides referral and follow-up contacts to agencies, facilities and patients/families to support safe, effective care transitions.
•Identifies issues, resolves when able, triages to the appropriate level and collaborates with case managers, senior case managers, nurses, physicians and general staff throughout the medical center to
resolve care transition issues.
•Provides designated support for functions including payer approval / certification communication, denial appeals, and / or level of care management processes.
•In accordance with the case management external faxing policy and HIPPA guidelines, communicates clinical information/PHI to payers to ensure certification of inpatient hospital stays via secure e-fax.
•Contacts payers to obtain or confirm fax and contact information for certification nurses.
•Follows protocols and HIPPA compliance regulations and proposes process improvements to managers when issues are identified.
•Follows protocol and reports known or suspected misdirected fax incidents to certification supervisor/manager. Provides level of care support services for certification, denial and/or preadmission LOC
management teams, including monitoring reports, paging/texting physicians, checking EPIC documentation and other assigned tasks.
•Conducts preadmission and post admission screening and interviews, provides patient/family education at scheduled classes and handles follow-up calls and communication with physician practice(s)
care team as warranted.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.