• Careers Home
  • Jobs
    • Culture
    • Teams
    • Values
    • International
      • Kyiv
      • Melbourne
      • Sydney
      • Toronto
    • United States
      • Little Falls
      • Minneapolis
RUSH
  • Email me jobs

    Search Vacancies

    Job Search

     
    JOB SEARCH
    Clear Search
    Refine Search
    Location
    • United States (415)
    • IL (415)
    • Aurora (1)
    • Chicago (414)
    Job Type
    • Full Time (8)
    Employer
    • Rush University Medical Center (415)

    415 Jobs Found

    Clear All
    Rush University Medical Center x
    Get NEW JOBS like these
    by email - as they go live.
    • Physical Therapist PD

      21628
      United States, IL, Chicago
      Rush University Medical Center
      October 22, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Physical Therapy - Acute

      Work Type: Restricted Part Time/Per Diem PRN (Total FTE. 10)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $48.00/hr
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The physical therapist provides evidence-based direct and indirect physical therapy services to all patients referred to the department, promoting excellence with the delivery of care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Basic computer skills.
      • Clinical Practice
      • Meets all state regulatory requirements
      • Graduate of CAPTE accredited physical therapy program.
      Preferred Job Qualifications:
      • Maintains Illinois License, with supporting minimum of 20CEUs /year.

      Responsibilities:
      1. Executes a thorough patient evaluation, obtaining and interpreting data necessary to support a physical therapy diagnosis.
      2. Provides an evidenced base plan of care for treatment, including functional goals and methods to achieve said goals.
      3. Adapts treatment environment, tools, equipment, and activities according to the needs of the individual.
      4. Monitors the individual's response to treatment interventions and modifies treatment and plan as indicated.
      5. Terminates patient services when maximum benefit or goals have been achieved
      6. Monitors own performance and identify supervisory needs.
      7. Maintains treatment area, equipment, and supply inventory as required.
      8. Documents completely per Epic standards using point of care method.
      9. Following standards established for each clinical area.
      10. Demonstrates effective teaching and communication skills, especially as related for patient and family education.
      11. Demonstrates ability to use Epic for timely and accurate patient billing.
      12. Strives to meet all benchmarking standards for hours worked/units billed.
      13. Participates in all quality improvement projects.
      14. Identifies and pursues own professional growth and development.
      15. Participates in available professional and community activities.
      16. Supports and demonstrates a team approach with other disciplines.
      17. Functions according to the APTA guidelines, the Illinois Physical Therapy Practice Act and standards of the profession.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Patient Care Tech - 13 E Tower (Ortho) - Full-Time, Day Shift

      22257
      United States, IL, Chicago
      Rush University Medical Center
      October 22, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 13 East Tower - Orthopedics

      Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

      Shift: Day Shift: 7:00 AM to 7:30 PM

      Work Schedule: 12-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.00 - $23.50 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school diploma or equivalent.
      •Maintain current BLS certification.
      •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
      •Successful completion of the institutional screening examination.
      •Ability to solve simple problems.
      •Excellent communication and customer service skills.
      Preferred Job Qualifications:
      •Prior clinical experience in an acute care setting.

      Responsibilities:
      1. Assists the RN in the delivery of patient care.
      1.1 Reports to charge RN or designate for assignment of duties.
      1.2 Maintains a safe patient environment.
      1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
      1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
      1.5 Assists patients in activities of daily living.
      1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
      1.7 Performs routine procedures, treatments and specimen collections.
      1.8 Demonstrates aseptic technique, when necessary.
      1.9 Assists RN or physician with advanced procedures.
      1.10 Assists the nurse in the management of uncomplicated tubes and drains.
      1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
      1.12 Demonstrates knowledge of age specific variables and growth and development.
      1.13 Immediately reports changes in patient condition to the appropriate RN.
      2. Transports patients and (other) items as needed.
      2.1 Assists with admission, discharge, and transport of patients.
      2.2 Transports laboratory specimens and patient belongings as required.
      2.3 Obtains blood products, supplies and equipment as necessary.
      3. Competently utilizes technology.
      3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
      3.2 Demonstrates proficiency in the use of EPIC.
      3.3 Consistently documents in real time at the point of care.
      3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
      4. Maintains a safe and orderly, well equipped environment.
      4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
      4.2 Independently orders, organizes, and restocks according to unit specifications.
      4.3 Replenishes patient room supplies.
      4.4 Maintains emergency supplies.
      5. Demonstrates a professional work style in interactions with internal and external customers.
      5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
      5.2 Negotiates break time and communicates departure and return time per unit protocol.
      5.3 Demonstrates initiative and self-direction in work habits.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Patient Care Tech - 13 E Tower (Ortho) - Full-Time, Night Shift

      22267
      United States, IL, Chicago
      Rush University Medical Center
      October 22, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 13 East Tower - Orthopedics

      Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

      Shift: Night Shift: 7:00 PM to 7:30 AM

      Work Schedule: 12-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.00 - $23.50 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school diploma or equivalent.
      •Maintain current BLS certification.
      •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
      •Successful completion of the institutional screening examination.
      •Ability to solve simple problems.
      •Excellent communication and customer service skills.
      Preferred Job Qualifications:
      •Prior clinical experience in an acute care setting.

      Responsibilities:
      1. Assists the RN in the delivery of patient care.
      1.1 Reports to charge RN or designate for assignment of duties.
      1.2 Maintains a safe patient environment.
      1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
      1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
      1.5 Assists patients in activities of daily living.
      1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
      1.7 Performs routine procedures, treatments and specimen collections.
      1.8 Demonstrates aseptic technique, when necessary.
      1.9 Assists RN or physician with advanced procedures.
      1.10 Assists the nurse in the management of uncomplicated tubes and drains.
      1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
      1.12 Demonstrates knowledge of age specific variables and growth and development.
      1.13 Immediately reports changes in patient condition to the appropriate RN.
      2. Transports patients and (other) items as needed.
      2.1 Assists with admission, discharge, and transport of patients.
      2.2 Transports laboratory specimens and patient belongings as required.
      2.3 Obtains blood products, supplies and equipment as necessary.
      3. Competently utilizes technology.
      3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
      3.2 Demonstrates proficiency in the use of EPIC.
      3.3 Consistently documents in real time at the point of care.
      3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
      4. Maintains a safe and orderly, well equipped environment.
      4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
      4.2 Independently orders, organizes, and restocks according to unit specifications.
      4.3 Replenishes patient room supplies.
      4.4 Maintains emergency supplies.
      5. Demonstrates a professional work style in interactions with internal and external customers.
      5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
      5.2 Negotiates break time and communicates departure and return time per unit protocol.
      5.3 Demonstrates initiative and self-direction in work habits.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Radiation Therapist 1

      22555
      United States, IL, Chicago
      Rush University Medical Center
      October 22, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Radiology Theraputic

      Work Type: Full Time (Total FTE 1. 0) Four 10 hour shifts/week

      Shift: Shift 1 (Four 10 shift structure)

      Work Schedule: 10 Hr (6:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.89 - $56.78 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Under the direction of the Manager, Radiation Therapy and Lead Radiation Therapists, the Radiation Therapist I is responsible for the delivery of radiation therapy treatment as prescribed by the radiation oncologist, daily maintenance and quality assurance checks for the equipment, maintenance of the inventory of department supplies, and administrative quality assurance checks as assigned. Enforce compliance with all policies, standard operating procedures, and regulations related to routine operations. Maintain courteous, helpful, professional image at all times. Promote teamwork by working together with other department staff and peers. Provide positive and departmentally supportive influence to the work group. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      1.Required:
      a.Valid Illinois State License in Radiation Therapy must be obtained by the end of the 3-mont probation period
      b.Valid ARRT certification in Radiation Therapy must be obtained by the end of the 3-month probation period
      c.Valid BLS certification
      2.Bachelor’s degree or Graduate degree is highly desired.
      3.Must have proficient technical knowledge and skill set. This includes but is not limited to demonstrating efficient knowledge of all equipment operation, tools and procedures specific to assigned area. This also includes demonstrating the ability to effectively troubleshoot issues as they arise.
      4.Ability to establish and maintain effective interpersonal professional relationships with physicians, management, peers, patients, and their families.
      5.Must convey a positive attitude and present a professional appearance.
      6.Must have effective communication (both oral and written) skills sufficient to resolve conflicts, and relay information concisely to staff, patients, and other hospital personnel.
      7.Must have sufficient organizational skills.
      8.Demonstrate strong customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving issues and conflict.
      9.Demonstrate initiative and the ability to work independently.
      10.Demonstrate the ability and flexibility to effectively handle challenging and stressful situations and to balance and shift multiple priorities.
      11.Must have the ability to adapt to frequent interruptions and shifting priorities in a fast-paced environment.
      12.Must have interpersonal skills sufficient to interact effectively with patients who may be under physical and/or emotional stress.
      13.Must have to ability to handle sensitive and confidential patient information.
      14.Must be proficient in the use of the Radiation Oncology Information Systems and software and Hospital Information Systems that integrate with the Department of Radiation Oncology, including, but not limited to: ARIA, EPIC, ExacTrac.
      Working Conditions:
      1.Must be prepared to work overtime, holidays and weekends, as needed.
      2.Must be prepared to work and excel in a stressful, complex, and demanding team environment with varying workload, necessitating varying working hours.
      3.Works with ionizing radiation, radioactive isotopes, computers, cancer patients, both adults and children, and their families.
      4.Exposure to human waste and disease.
      5.Physical demands include but not limited to:
      a.Lifting and repositioning patients, using mechanical assistive devices.
      b.Lifting and positioning immobilization devices and beam modifying devices.
      c.Continuous standing.
      6.Subject to frequent stressful situations.
      Competencies:
      1.Initial and Annual Competencies as required.
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Job Responsibilities:
      1.Responsible for daily patient care and education.
      a.Appropriately involves the patient and their family in care and care decisions.
      b.Maintains and demonstrates respect for patient confidentiality and modesty.
      c.Explains the treatment procedure.
      d.Arranges daily radiation treatment schedule.
      e.Monitors patient’s physical and physiological response and reactions to treatment and refer patient for appropriate management as needed.
      2.Administers radiation therapy treatment accurately and safely.
      a.Monitors and reports treatment variances and inconsistencies.
      b.Accurately document all treatment delivery information in the electronic medical record (EMR).
      3.Responsible for the safe and accurate utilization of all aspects of the EMR and Record and Verify system.
      4.Possesses knowledge of all scheduling, treatment, image review, and billing procedures involving the EMR system.
      5.Demonstrates ability to accurately perform all required new start chart checks and weekly chart checks.
      6.Positions, immobilizes and aligns patients according to the treatment plan and effectively evaluate and assist in solving set-up issues.
      7.Understands the function of all equipment, accessories, treatment methods policies, procedures, protocols and applies knowledge appropriately.
      8.Assists the Manager and Lead Radiation Therapists to develop new techniques or resolve clinical problems.
      9.Participates in and appropriately documents the Time Out procedure for every treatment verification and daily treatment.
      10.Utilizes the Quality Assurance (QA) program to encompass all aspects of treatment, treatment delivery and quality patient care.
      11.Demonstrates cooperation and responsiveness to all staff members.
      12.Attends regularly scheduled Therapist staff meetings.
      13.Attends regularly scheduled continuing education activities.
      14.Participates in some clinical instruction and evaluation of the Radiation Therapy Technology students.
      15.Works flexible shifts as directed by the Manager and Lead Radiation Therapists, depending on patient volume and departmental needs.
      a.Coverage may be necessary on weekends and holidays in certain circumstances.
      b.Adapts to contingency plans, which are in response to variables which influence workload and/or schedule.
      16.Rotates to other treatment areas as directed by the Manager and Lead Radiation Therapists.
      17.May be required to travel to network satellite clinics as directed by the Chief Radiation Therapist.
      18.Maintains membership in professional organizations.
      19.Other duties as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Medical Assistant -Oak Park Multispecialty

      21590
      United States, IL, Chicago
      Rush University Medical Center
      October 21, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: Oak Park Multispecialty-Clinic

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $19.50 - $29.73 per hour

      Sign on Bonus:$3,000

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

      Other information:
      Required Job Qualifications:
      •High school diploma/GED required.
      •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
      •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
      •Current CPR certification required upon start date.
      •Computer skills.
      •Excellent communication and interpersonal skills.
      •Excellent customer service skills.
      •Excellent organizational skills.
      Preferred Job Qualifications:
      •One year clinical experience.
      •Phlebotomy experience.
      •Epic Ambulatory experience.

      Responsibilities:
      1.Coordinates and maintains organized patient flow.
      2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
      3.Prepares patient for exam based on reason for visit.
      4.Prepares and supports patient and assists provider with procedures.
      5.Reviews appointment schedules and ensures all patient charts are available for the visit.
      6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
      7.Performs basic lab and testing procedures according to standards.
      8.Performs phlebotomy and EKGs.
      9.Administers immunizations as ordered by Physician.
      10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
      11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
      12.Performs Tuberculin skin testing upon the order of the Physician.
      13.Demonstrates appropriate population specific techniques with patients.
      14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
      15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
      16.Calls patients regarding test results and medical instruction under the direction of a Physician.
      17.Calls in medication refills under the direction of a Physician or protocol.
      18.Documents patient care information in the outpatient medical record according to standards.
      19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
      20.Assists in the care, cleaning, and sterilization of equipment and instruments.
      21.Maintains the inventory of medical and linen supplies.
      22.Maintains quality control for equipment.
      23.Provides cross coverage to other clinical areas as assigned.
      24.Participates in quality improvement projects.
      25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
      26.May have Unit specific duties as needed.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Medical Student Affairs Coordinator

      22015
      United States, IL, Chicago
      Rush University Medical Center
      October 21, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RMC Medical Student Progs-RMC

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $20.19 - $28.52 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Provide support and administration for Medical Student Affairs (MSA), interface with external parties. This position requires the ability to prioritize effectively and to address the needs of several different constituents and programs to assist with MSA’s mission to provide holistic student support. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Required Job Qualifications:
      • High school diploma/GED required.
      • At least two years of work experience.
      • Experience in a healthcare or higher education environment is strongly preferred.
      • Excellent verbal and written communication skills.
      • Professional demeanor.
      • Exemplifies the Rush iCARE values.
      • Proficiency in Microsoft Office Suite and Adobe Acrobat Professional with strong keyboard skills.
      • Proficiency in multiple video meeting platforms.
      • Familiarity with educational terminology.
      • Excellent organizational abilities with attention to detail.
      • Ability to prioritize and meet deadlines, set goals, and manage multiple complicated tasks, working with minimal or no supervision.
      • Excellent verbal and written communication skills.
      • Performs as a team player
      • Functions as customer-facing lead for the Medical Student Affairs team
      • Takes initiative and represents the college independently.
      • Demonstrates professionalism in dealing with confidential information.
      • Works with faculty and students in a collegial and collaborative manner.
      • Ability to anticipate problems before they arise and solve others as they occur.
      Preferred Job Qualifications:
      • Bachelor’s degree
      • Five or more years work experience
      • Prior experience in medical education
      • Experience working across enterprise platforms and learning management systems
      Physical Demands:
      • Able to sit for extended periods
      • Able to work on-site at least 60% of the time
      • Able to work extended (10-12 hour) workdays <20x/year
      • Able to transport food and parcels short distances (<0.25 miles)

      Responsibilities:
      • Coordinates and documents all aspects of longitudinal advising, career advising, and academic support.
      • Processes applications for student travel programs.
      • Provides administrative support for all members of the MSA department.
      • Compiles and prepares departmental newsletter.
      • Tracks and monitors expenses and budget related to MSA programs.
      • Manages clerical and administrative tasks related to the compilation and dissemination of the Medical Student Performance Evaluation (MSPE).
      • Monitors and manages the Medical Student Affairs’ electronic materials on both intranet pages, websites and within the learning management system and other electronic administrative systems/databases.
      • Monitors and manages shared email account.
      • Collaborates in the planning and execution of RMC commencement media and programs.
      • Coordinates the application process for honor societies, awards, and scholarships, including compiling academic history, CVs, personal statements, collecting the applications, and organizing application reviews.
      • Maintains an archive of programs, projects, and presentations across the Medical Student Affairs office.
      • Attends department and individual meetings.
      • Maintain a general understanding of all Medical Student Affairs services.
      • Performs general administrative duties including composing correspondence, coordinating, arranging meetings and performs other duties and projects as needed/assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Pre-Authorization Specialist 1

      16927
      United States, IL, Chicago
      Rush University Medical Center
      May 01, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Patient Access-Pre-Visit

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Prior Authorization Specialist I is responsible for obtaining and resolving referral, precertification, and/or prior authorization to support insurance specific plan requirements for all commercial, government and other payors across hospital (inpatient & outpatient), ED, ancillary and clinic/ambulatory environments. In addition, the Prior Authorization Specialist I may be responsible for pre-appointment registration and insurance review to maximize the submission of a clean claim. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school graduate or equivalent.
      •0-1 year of experience
      •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
      •Excellent communication and outstanding customer service and listing skills.
      •Basic keyboarding skills
      •Ability to analyze and interpret data
      •Critical thinking, sound judgment and strong problem-solving skills essential
      •Team oriented, open minded, flexible, and willing to learn
      •Strong attention to detail and accuracy required
      •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
      •Ability to follow oral and written instructions and established procedures
      •Ability to function independently and manage own time and work tasks
      •Ability to maintain accuracy and consistency
      •Ability to maintain confidentiality
      Preferred Job Qualifications:
      •Associates Degree in Accounting or Business Administration
      •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
      •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
      •Working knowledge of medical terminology and anatomy and physiology is preferable.
      Physical Demands:
      Competencies:
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Reviews, collects and properly records demographic and insurance information required to properly address the customers' authorization requirements and identify any financial issues. Verifies patient’s eligibility from resources provided by third party payers and portals and other on lines services.
      2.Collects and analyzes demographic, insurance and other information from the patient, guarantor and all other sources to accurately obtain authorization for scheduled procedure.
      3.Assembles information concerning the patient’s clinical background and clinical information that is required for the payer to issue a referral or an authorization. Per referral guidelines, provide appropriate clinical information to the payer.
      4.Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, CPT codes and clinical notes. Provide specific medical information to financial services to maximize reimbursement to the hospital and professional service providers.
      5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
      6.Consistently maintains authorization accuracy rates at and or above department standard in performance of registration and authorization duties.
      7. Customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
      8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
      9.Appropriately informs the patients of hospital policies that govern the revenue cycle, the amount owed by the patients and explains hospital payment policy. Offers option of Financial Counselors to assist in acceptable resolution of estimated patient balance.
      10.Receives and properly responds to, or directs telephone and electronic inquiries from patients, payers, physicians and their staff, internal department and other persons and entities. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
      11.Performs other duties as assigned for the operational effectiveness and success of the department.
      12.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
      13.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
      14.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions.
      15.Other duties as needed and assigned by the supervisor/manager.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Security Officer Unarmed

      21237
      United States, IL, Chicago
      Rush University Medical Center
      September 25, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Security

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.50 - $23.25 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Under the general supervision of a Security Supervisor, the unarmed Security Officer will provide physical protection for persons and safeguarding of property on the Rush University Medical Center (RUMC) Campus. The security officer will report and document infractions of rules, regulations and policies of RUMC; and violations of federal, state and local laws and/or ordinances. The security officer will exemplify the RUMC missions, visions and values and act in accordance with RUMC policies and procedures.

      Other information:
      Knowledge, Skills and Abilities:
      •High School graduate or GED. Previous hospital security experience preferred but not required.
      •Valid driver’s (Illinois, Indiana, and Wisconsin) license required.
      •Must have a prior driving record deemed acceptable to RUMC based upon the results of a Motor Vehicle Report check conducted by Human Resources.
      •Must possess and be responsible for maintaining current Permanent Employee Registration Card (PERC). International Association for Healthcare Security and Safety (“IAHSS”) certification required within six months of employment and maintained thereafter.
      •Ability to handle confidential matters. Ability to exercise independent judgment, excellent customer service skills.
      •Must be able to stand or walk during the majority, if not entire tour of duty and be able to withstand weather extremes for external assignments.
      •Physically able to perform required responsibilities. Must be able to qualify for and successfully demonstrate the use and maintenance of departmental equipment. Must be able to wear body armor.
      Disclaimer:
      The above is intended to describe the general contents of and requirements for the performance of this job and is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      •Provide fixed, walking and vehicular patrols of all RUMC buildings and grounds.
      •Perform Security Services Dispatch functions.
      •Conduct basic interviews and investigations.
      •Observe and document security and safety hazards.
      •Prepare incident reports, memorandums and other written documentation.
      •Assists local police agencies during investigations or emergencies.
      •Monitor and assist with access control and visitor management.
      •Controls and enforces vehicular and pedestrian traffic patterns in the Medical Center as assigned.
      •Provides security escort services as assigned.
      •Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons).
      •Responds to emergency situations (i.e. Code Red, Blue, Code Triage, Code Orange, etc.).
      •Performs other duties as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Revenue Integrity Analyst

      22064
      United States, IL, Chicago
      Rush University Medical Center
      October 21, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Revenue Cycle Revenue Integrity

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr. (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $27.47 - $43.27 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Revenue Integrity Analyst uses advanced knowledge of coding, CDM, charge capture, and auditing to solve complex charging scenarios, provide education and assistance to operational departments, support fellow team members, and develop processes/procedures to ensure accurate and timely capture of all chargeable procedures. The Revenue Integrity Analyst also provides high-level professional support in working advanced outpatient coding edits as well as auditing charges for service lines with potential missed revenue opportunities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Associates degree or higher
      •Minimum 2-4 years of healthcare experience working with billing, charge entry, charge capture, or CDM
      •AAPC Certification or AHIMA Certification, or Epic Software Certification.
      •Proficient and functional knowledge of reviewing charges in the Epic EHR.
      •Advanced knowledge of medical terminology as well as medical billing language. Must demonstrate a thorough knowledge of UB-04 Revenue Codes, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II along with modifiers
      •Excellent written and oral communication skills along with problem-solving
      •Proficiency with MS Office Suite
      •High degree of accuracy and ability to collaborate with others
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

      Responsibilities:
      Job Responsibilities:
      •Use logic-based critical thinking and decision making to accurately enter charges on patient accounts for hospital/facility and professional charges in accordance with CMS and AMA guidelines
      •Responsible for accounts within the assigned Epic Account, Charge Review, and Claim Edit Work queues while solving edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
      •Assess the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing
      •Audit and reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
      •Works with external vendors to review charge capture opportunities and documentation to identify missed charges and correct accounts
      •Identify trends, analyze to propose and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
      •Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
      •Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
      •Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
      •Provides input and implements process improvement initiatives recognizing revenue enhancement and charge integrity opportunities
      •Communicates, observes, and reports on charge entry trends and patterns and provides recommendations for improvement
      •Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Senior Auditor 1

      22387
      United States, IL, Chicago
      Rush University Medical Center
      October 21, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Rush Internal Audit

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $86,195 - $140,275 

       Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Rush University System for Health Internal Audit Department covers RUSH University Medical Center hospital, Rush Oak Park Hospital, RUSH Copley Medical Center, Rush University, and Rush Health.
      RUSH Internal Audit performs Financial, Operational, Clinical, Technology, Construction and Information Security audits based up risk principals. Additionally, it performs risk and controls consultative reviews to partner with the business to proactive assess risk.
      The position interacts with various levels of management and multiple business processes across the entire RUSH Health System. External training opportunities are provided annually to all members of the Rush Internal Audit team. There is minimal travel required for this job. The individual in this position exemplifies the RUMC mission, vision and values and acts in accordance with Rush policies and procedures and Code of Conduct.

      Requirements: 
      •Bachelor’s degree in accounting, finance or related area of study is required.
      •A minimum of 3 years previous audit experience is required. Public accounting and/or healthcare experience is preferred.
      •Proficient at identifying risks and assessing internal controls.
      •Ability to develop work programs that cover identified audit objectives, risks and controls.
      •Ability to draw upon experience to provide direction and mentorship to less experienced Internal Audit staff.
      •Proficiency in using Microsoft Office Word and Excel.
      •Positive interpersonal skills for interacting and presenting to all levels of management.
      •Excellent verbal and written communication skills.
      •Strong understanding of internal controls.
      •Ability to initiate and complete complex audit assignments timely and with limited management supervision. Proposes solutions to challenges for Management to evaluate.
      •Possess the industry knowledge and business acumen to develop recommendations to mitigate risk and improve control efficiency and effectiveness.
      •Ability to identify opportunities to extend audit reach and efficiency through data analytics.

      Responsibilities:
      •Under the supervision of the Audit Director and/or Chief Audit Officer, conducts assignments relating to internal audits, including internal control effectiveness testing.
      •Reviews and reports on the effectiveness of existing controls intended to ensure the safeguarding of assets and reduce or eliminate loss/breach.
      •Assures appropriate completion of assignments; tracks time and organizes electronic audit papers using department software.
      •Plans and conducts audit tests and procedures designed to evaluate the adequacy and effectiveness of controls for ensuring, including the safeguarding of RUSH assets.
      •Ensures compliance with internal policies and procedures and external laws and regulations; accomplishment of the RUSH’s goals and objectives; the reliability of reports; the economic and efficient use of resources; and the deterrence and detection of fraud.
      •Collects, validates, and analyzes data from diverse sources, utilizing computer-assisted auditing techniques.
      •Develops and documents audit findings, including recommendations for improving controls and complying with regulatory requirements.
      •Provides or assists in providing training, coaching, and guidance to internal audit staff in conducting audits and other audit-related issues.
      •Participates in audit meetings, prepares written reports and effectively communicates audit findings and recommendations.
      •Reviews audit work papers as assigned for accuracy, relevance, and significance.
      •Maintains current and proficient knowledge of applicable federal, state, and local laws, regulations, policies and procedures.
      •Complies with the Institute of Internal Auditors (IIA) Standards of Professional Practice of Internal Auditing and Code of Ethics.
      •Develops and maintains relationships with key stakeholders throughout the organization.
      •Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Unit Clerk - Neonatal ICU - Part-Time, Rotating Shifts

      21485
      United States, IL, Chicago
      Rush University Medical Center
      October 21, 2025

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: Neonatal Intensive Care Unit (NICU)

      Work Type: Part-Time - 40 Hours every 2 weeks (0. 5 FTE)

      Shift: Rotating Shift: Must be able to work Day, Evening and Night Shifts

      Work Schedule: 8-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Rate: $19.10 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High school diploma or equivalent
      • Working knowledge of basic computer and keyboard functions.
      • Strong problem solving and communication skills.
      • Able to write legibly and perform basic mathematical calculations
      • Able to type 25 words/minute or greater.
      • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
      Physical Demands:
      • The ability to move throughout the Medical Center
      • Lifting or carrying objects up to 25 lbs.
      • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
      • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
      • Work entails coming in contact with patient specimens during processing and transport.

      Responsibilities:
      1. Customer service
      1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
      1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
      1.3 Answers and screens phone calls to determine appropriate person or response needed.
      1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
      1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
      1.6 Anticipates customer needs and assists patients and visitors with direction.
      1.7 Screens patient call lights and forwards request to appropriate staff member.
      2. Patient flow/bed control
      2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
      2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
      2.3 Reconciles census every shift.
      2.4 Performs walking census reconciliation a half hour before the end of each shift.
      3. Patient medical records
      3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
      3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
      3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
      3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
      3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
      4. Unit operations/technology
      4.1 Utilizes complex telecommunication systems.
      4.2 Utilizes and trouble shoots all unit based communication equipment.
      4.3 Identifies and trouble shoots technology failures and handles computer down time.
      4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
      4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
      5. Teamwork/professional work style
      5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
      5.2 Remains on duty until relieved. Cross-covers multiple units as required.
      5.3 Independently offers assistance to peers or other staff members when workload allows.
      5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
      5.5 Maintains a clean and orderly nursing station and personal work and storage area.
      5.6 Demonstrates commitment to patient confidentiality and values of Rush.
      5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
      5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
      5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
      6. Continuous quality improvement
      6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
      6.2 Is aware of and participates in department and Rush quality improvement initiatives.
      7. Education and self-development
      7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
      7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Mgr Capacity Management- Access Center

      22250
      United States, IL, Chicago
      Rush University Medical Center
      October 21, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Access Center Administration

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM) * 100% Remote Position*

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $45.59 - $74.19 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Manager of Capacity Management is responsible for overseeing and optimizing the capacity of healthcare services, ensuring that resources are appropriately aligned with demand across Rush Medical Group (RMG). This role involves managing the delivery of healthcare services within capacity constraints, ensuring quality, efficiency, and accessibility for all patients. The Capacity Manager also works closely with the D&IS team to ensure that technology systems, platforms, and infrastructure support operational goals and the capacity management process effectively. The Manager holds Epic Certification in Cadence and serves as the subject matter expert on practice and departmental front-end process, physician relations and system builds that impact patient access across the medical group and related hospital outpatient departments. Under the direction of the Vice President of Access Operations, the Manager of Capacity Management is responsible to implement and manage programs and processes necessary to achieve the corporate access metrics. This role requires excellent teambuilding skills to successfully engage and collaborate with practice and departmental leaders and physicians across the organization. Exemplifies the Rush mission, vision and values in all activities and interactions at Rush.

      Other information:
      •Bachelor’s Degree required
      •Epic cadence Certification
      •5 years demonstrated success/results in healthcare patient access, capacity management, and/or management/operations with D&IS systems integration.
      •Broad knowledge of healthcare trends, delivery models, patient access workflows and operations optimization techniques applicable to academic medical centers.
      •In-depth knowledge of healthcare IT systems, such as EHRs, scheduling tools, and other patient access technologies.
      •Strong analytical and problem-solving skills, with the ability to interpret and apply data to make informed decisions.
      •Ability to build successful teams utilizing strong interpersonal, communication and stakeholder management skills.
      Preferred Job Qualifications:
      •Master’s Degree preferred or equivalent in experience
      •CACM Certification
      •Experience with healthcare systems (i.e. Epic, Cerner or other HER platforms) and other healthcare-specific technologies
      •Familiarity with data analytics tools such as Power BI or similar platforms
      Physical Demands:
      Competencies:
      •Leadership
      •Integrity
      •Analytical
      •Strategic Thinking
      •Data focused decision making
      •Change agent
      •Results driven
      •Self-motivated and self-directed
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      •Lead the development, implementation, and ongoing refinement of capacity management processes for healthcare access services, ensuring the availability of sufficient resources to meet patient demand.
      •Forecast and analyze healthcare access service demand, ensuring the organization can respond proactively to patient needs while balancing operational efficiencies.
      •Develop strategies to improve the accessibility of healthcare services, identifying opportunities to streamline operations and reduce wait times.
      •Collaborate with key stakeholders, including healthcare providers, department heads, and external partners, to ensure a seamless capacity management approach that meets patient expectations.
      •Accountable for the testing, design, programming, timely implementation of provider and department templates, decision trees, and other scheduling strategies utilizing approved development methodologies.
      •Identifies and implements continuous improvements in the areas of development, build, debugging, testing, data services, process and application help and training that significantly impacts access with clearly measurable outcomes.
      •Monitor performance against agreed capacity thresholds and KPIs, taking corrective actions as necessary to ensure service delivery goals are met and reports out on a regular basis to various stakeholders.
      •Leads a team of Capacity Specialists to assist in completing template requests and mentoring to obtain the essentials of Epic Cadence as well as promoting strong employee engagement initiatives.
      •Assist in troubleshooting and resolving capacity-related issues within healthcare D&IS systems, working closely with the D&IS team to address any technical barriers to capacity management.
      •Utilize data analytics tools to gather insights and provide actionable reports on healthcare access and capacity utilization, helping drive strategic decision-making.
      •Ensure continuous improvement by identifying bottlenecks and inefficiencies within current processes and implementing solutions to mitigate them.
      •Build and maintain strong relationships with clinical, operational, and D&IS stakeholders to align the organization’s capacity strategy with broader goals.
      •Accountable for achieving the access metrics defined by senior leadership.
      •Has a primary focus on growing new patient volumes for key services while and improving schedule utilization for all practices.
      •Acts as an Epic Cadence expert to ensure templates are built according to specifications and ensures that all modifiers and template build are accurate.
      •Designs and manages convenient and barrier free processes/workflows for scheduling and facilitates meetings with practice Leadership to address scheduling concerns and offer build recommendations to enhance scheduling.
      •Participates in large access initiatives at both the department and physician level to assure capacity barriers are removed.
      •Maintains leading edge knowledge of emerging best practices and makes recommendations for their deployment. Assumes an oversight role for the implementation.
      •Complies with all Rush policies and procedures; undertakes additional assignments; and flexibly manages all activities to meet expected timeframes.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    Physical Therapist PD

    21628
    United States, IL, Chicago
    Rush University Medical Center
    October 22, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Physical Therapy - Acute

    Work Type: Restricted Part Time/Per Diem PRN (Total FTE. 10)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $48.00/hr
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The physical therapist provides evidence-based direct and indirect physical therapy services to all patients referred to the department, promoting excellence with the delivery of care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Basic computer skills.
    • Clinical Practice
    • Meets all state regulatory requirements
    • Graduate of CAPTE accredited physical therapy program.
    Preferred Job Qualifications:
    • Maintains Illinois License, with supporting minimum of 20CEUs /year.

    Responsibilities:
    1. Executes a thorough patient evaluation, obtaining and interpreting data necessary to support a physical therapy diagnosis.
    2. Provides an evidenced base plan of care for treatment, including functional goals and methods to achieve said goals.
    3. Adapts treatment environment, tools, equipment, and activities according to the needs of the individual.
    4. Monitors the individual's response to treatment interventions and modifies treatment and plan as indicated.
    5. Terminates patient services when maximum benefit or goals have been achieved
    6. Monitors own performance and identify supervisory needs.
    7. Maintains treatment area, equipment, and supply inventory as required.
    8. Documents completely per Epic standards using point of care method.
    9. Following standards established for each clinical area.
    10. Demonstrates effective teaching and communication skills, especially as related for patient and family education.
    11. Demonstrates ability to use Epic for timely and accurate patient billing.
    12. Strives to meet all benchmarking standards for hours worked/units billed.
    13. Participates in all quality improvement projects.
    14. Identifies and pursues own professional growth and development.
    15. Participates in available professional and community activities.
    16. Supports and demonstrates a team approach with other disciplines.
    17. Functions according to the APTA guidelines, the Illinois Physical Therapy Practice Act and standards of the profession.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Patient Care Tech - 13 E Tower (Ortho) - Full-Time, Day Shift

    22257
    United States, IL, Chicago
    Rush University Medical Center
    October 22, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 13 East Tower - Orthopedics

    Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

    Shift: Day Shift: 7:00 AM to 7:30 PM

    Work Schedule: 12-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.00 - $23.50 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school diploma or equivalent.
    •Maintain current BLS certification.
    •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
    •Successful completion of the institutional screening examination.
    •Ability to solve simple problems.
    •Excellent communication and customer service skills.
    Preferred Job Qualifications:
    •Prior clinical experience in an acute care setting.

    Responsibilities:
    1. Assists the RN in the delivery of patient care.
    1.1 Reports to charge RN or designate for assignment of duties.
    1.2 Maintains a safe patient environment.
    1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
    1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
    1.5 Assists patients in activities of daily living.
    1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
    1.7 Performs routine procedures, treatments and specimen collections.
    1.8 Demonstrates aseptic technique, when necessary.
    1.9 Assists RN or physician with advanced procedures.
    1.10 Assists the nurse in the management of uncomplicated tubes and drains.
    1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
    1.12 Demonstrates knowledge of age specific variables and growth and development.
    1.13 Immediately reports changes in patient condition to the appropriate RN.
    2. Transports patients and (other) items as needed.
    2.1 Assists with admission, discharge, and transport of patients.
    2.2 Transports laboratory specimens and patient belongings as required.
    2.3 Obtains blood products, supplies and equipment as necessary.
    3. Competently utilizes technology.
    3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
    3.2 Demonstrates proficiency in the use of EPIC.
    3.3 Consistently documents in real time at the point of care.
    3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
    4. Maintains a safe and orderly, well equipped environment.
    4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
    4.2 Independently orders, organizes, and restocks according to unit specifications.
    4.3 Replenishes patient room supplies.
    4.4 Maintains emergency supplies.
    5. Demonstrates a professional work style in interactions with internal and external customers.
    5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
    5.2 Negotiates break time and communicates departure and return time per unit protocol.
    5.3 Demonstrates initiative and self-direction in work habits.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
    Get Notifications for similar jobs

    Patient Care Tech - 13 E Tower (Ortho) - Full-Time, Night Shift

    22267
    United States, IL, Chicago
    Rush University Medical Center
    October 22, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 13 East Tower - Orthopedics

    Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

    Shift: Night Shift: 7:00 PM to 7:30 AM

    Work Schedule: 12-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.00 - $23.50 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school diploma or equivalent.
    •Maintain current BLS certification.
    •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
    •Successful completion of the institutional screening examination.
    •Ability to solve simple problems.
    •Excellent communication and customer service skills.
    Preferred Job Qualifications:
    •Prior clinical experience in an acute care setting.

    Responsibilities:
    1. Assists the RN in the delivery of patient care.
    1.1 Reports to charge RN or designate for assignment of duties.
    1.2 Maintains a safe patient environment.
    1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
    1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
    1.5 Assists patients in activities of daily living.
    1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
    1.7 Performs routine procedures, treatments and specimen collections.
    1.8 Demonstrates aseptic technique, when necessary.
    1.9 Assists RN or physician with advanced procedures.
    1.10 Assists the nurse in the management of uncomplicated tubes and drains.
    1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
    1.12 Demonstrates knowledge of age specific variables and growth and development.
    1.13 Immediately reports changes in patient condition to the appropriate RN.
    2. Transports patients and (other) items as needed.
    2.1 Assists with admission, discharge, and transport of patients.
    2.2 Transports laboratory specimens and patient belongings as required.
    2.3 Obtains blood products, supplies and equipment as necessary.
    3. Competently utilizes technology.
    3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
    3.2 Demonstrates proficiency in the use of EPIC.
    3.3 Consistently documents in real time at the point of care.
    3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
    4. Maintains a safe and orderly, well equipped environment.
    4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
    4.2 Independently orders, organizes, and restocks according to unit specifications.
    4.3 Replenishes patient room supplies.
    4.4 Maintains emergency supplies.
    5. Demonstrates a professional work style in interactions with internal and external customers.
    5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
    5.2 Negotiates break time and communicates departure and return time per unit protocol.
    5.3 Demonstrates initiative and self-direction in work habits.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Radiation Therapist 1

    22555
    United States, IL, Chicago
    Rush University Medical Center
    October 22, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Radiology Theraputic

    Work Type: Full Time (Total FTE 1. 0) Four 10 hour shifts/week

    Shift: Shift 1 (Four 10 shift structure)

    Work Schedule: 10 Hr (6:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.89 - $56.78 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Under the direction of the Manager, Radiation Therapy and Lead Radiation Therapists, the Radiation Therapist I is responsible for the delivery of radiation therapy treatment as prescribed by the radiation oncologist, daily maintenance and quality assurance checks for the equipment, maintenance of the inventory of department supplies, and administrative quality assurance checks as assigned. Enforce compliance with all policies, standard operating procedures, and regulations related to routine operations. Maintain courteous, helpful, professional image at all times. Promote teamwork by working together with other department staff and peers. Provide positive and departmentally supportive influence to the work group. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    1.Required:
    a.Valid Illinois State License in Radiation Therapy must be obtained by the end of the 3-mont probation period
    b.Valid ARRT certification in Radiation Therapy must be obtained by the end of the 3-month probation period
    c.Valid BLS certification
    2.Bachelor’s degree or Graduate degree is highly desired.
    3.Must have proficient technical knowledge and skill set. This includes but is not limited to demonstrating efficient knowledge of all equipment operation, tools and procedures specific to assigned area. This also includes demonstrating the ability to effectively troubleshoot issues as they arise.
    4.Ability to establish and maintain effective interpersonal professional relationships with physicians, management, peers, patients, and their families.
    5.Must convey a positive attitude and present a professional appearance.
    6.Must have effective communication (both oral and written) skills sufficient to resolve conflicts, and relay information concisely to staff, patients, and other hospital personnel.
    7.Must have sufficient organizational skills.
    8.Demonstrate strong customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving issues and conflict.
    9.Demonstrate initiative and the ability to work independently.
    10.Demonstrate the ability and flexibility to effectively handle challenging and stressful situations and to balance and shift multiple priorities.
    11.Must have the ability to adapt to frequent interruptions and shifting priorities in a fast-paced environment.
    12.Must have interpersonal skills sufficient to interact effectively with patients who may be under physical and/or emotional stress.
    13.Must have to ability to handle sensitive and confidential patient information.
    14.Must be proficient in the use of the Radiation Oncology Information Systems and software and Hospital Information Systems that integrate with the Department of Radiation Oncology, including, but not limited to: ARIA, EPIC, ExacTrac.
    Working Conditions:
    1.Must be prepared to work overtime, holidays and weekends, as needed.
    2.Must be prepared to work and excel in a stressful, complex, and demanding team environment with varying workload, necessitating varying working hours.
    3.Works with ionizing radiation, radioactive isotopes, computers, cancer patients, both adults and children, and their families.
    4.Exposure to human waste and disease.
    5.Physical demands include but not limited to:
    a.Lifting and repositioning patients, using mechanical assistive devices.
    b.Lifting and positioning immobilization devices and beam modifying devices.
    c.Continuous standing.
    6.Subject to frequent stressful situations.
    Competencies:
    1.Initial and Annual Competencies as required.
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Job Responsibilities:
    1.Responsible for daily patient care and education.
    a.Appropriately involves the patient and their family in care and care decisions.
    b.Maintains and demonstrates respect for patient confidentiality and modesty.
    c.Explains the treatment procedure.
    d.Arranges daily radiation treatment schedule.
    e.Monitors patient’s physical and physiological response and reactions to treatment and refer patient for appropriate management as needed.
    2.Administers radiation therapy treatment accurately and safely.
    a.Monitors and reports treatment variances and inconsistencies.
    b.Accurately document all treatment delivery information in the electronic medical record (EMR).
    3.Responsible for the safe and accurate utilization of all aspects of the EMR and Record and Verify system.
    4.Possesses knowledge of all scheduling, treatment, image review, and billing procedures involving the EMR system.
    5.Demonstrates ability to accurately perform all required new start chart checks and weekly chart checks.
    6.Positions, immobilizes and aligns patients according to the treatment plan and effectively evaluate and assist in solving set-up issues.
    7.Understands the function of all equipment, accessories, treatment methods policies, procedures, protocols and applies knowledge appropriately.
    8.Assists the Manager and Lead Radiation Therapists to develop new techniques or resolve clinical problems.
    9.Participates in and appropriately documents the Time Out procedure for every treatment verification and daily treatment.
    10.Utilizes the Quality Assurance (QA) program to encompass all aspects of treatment, treatment delivery and quality patient care.
    11.Demonstrates cooperation and responsiveness to all staff members.
    12.Attends regularly scheduled Therapist staff meetings.
    13.Attends regularly scheduled continuing education activities.
    14.Participates in some clinical instruction and evaluation of the Radiation Therapy Technology students.
    15.Works flexible shifts as directed by the Manager and Lead Radiation Therapists, depending on patient volume and departmental needs.
    a.Coverage may be necessary on weekends and holidays in certain circumstances.
    b.Adapts to contingency plans, which are in response to variables which influence workload and/or schedule.
    16.Rotates to other treatment areas as directed by the Manager and Lead Radiation Therapists.
    17.May be required to travel to network satellite clinics as directed by the Chief Radiation Therapist.
    18.Maintains membership in professional organizations.
    19.Other duties as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Medical Assistant -Oak Park Multispecialty

    21590
    United States, IL, Chicago
    Rush University Medical Center
    October 21, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: Oak Park Multispecialty-Clinic

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $19.50 - $29.73 per hour

    Sign on Bonus:$3,000

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

    Other information:
    Required Job Qualifications:
    •High school diploma/GED required.
    •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
    •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
    •Current CPR certification required upon start date.
    •Computer skills.
    •Excellent communication and interpersonal skills.
    •Excellent customer service skills.
    •Excellent organizational skills.
    Preferred Job Qualifications:
    •One year clinical experience.
    •Phlebotomy experience.
    •Epic Ambulatory experience.

    Responsibilities:
    1.Coordinates and maintains organized patient flow.
    2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
    3.Prepares patient for exam based on reason for visit.
    4.Prepares and supports patient and assists provider with procedures.
    5.Reviews appointment schedules and ensures all patient charts are available for the visit.
    6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
    7.Performs basic lab and testing procedures according to standards.
    8.Performs phlebotomy and EKGs.
    9.Administers immunizations as ordered by Physician.
    10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
    11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
    12.Performs Tuberculin skin testing upon the order of the Physician.
    13.Demonstrates appropriate population specific techniques with patients.
    14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
    15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
    16.Calls patients regarding test results and medical instruction under the direction of a Physician.
    17.Calls in medication refills under the direction of a Physician or protocol.
    18.Documents patient care information in the outpatient medical record according to standards.
    19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
    20.Assists in the care, cleaning, and sterilization of equipment and instruments.
    21.Maintains the inventory of medical and linen supplies.
    22.Maintains quality control for equipment.
    23.Provides cross coverage to other clinical areas as assigned.
    24.Participates in quality improvement projects.
    25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
    26.May have Unit specific duties as needed.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Medical Student Affairs Coordinator

    22015
    United States, IL, Chicago
    Rush University Medical Center
    October 21, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: RMC Medical Student Progs-RMC

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $20.19 - $28.52 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Provide support and administration for Medical Student Affairs (MSA), interface with external parties. This position requires the ability to prioritize effectively and to address the needs of several different constituents and programs to assist with MSA’s mission to provide holistic student support. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Required Job Qualifications:
    • High school diploma/GED required.
    • At least two years of work experience.
    • Experience in a healthcare or higher education environment is strongly preferred.
    • Excellent verbal and written communication skills.
    • Professional demeanor.
    • Exemplifies the Rush iCARE values.
    • Proficiency in Microsoft Office Suite and Adobe Acrobat Professional with strong keyboard skills.
    • Proficiency in multiple video meeting platforms.
    • Familiarity with educational terminology.
    • Excellent organizational abilities with attention to detail.
    • Ability to prioritize and meet deadlines, set goals, and manage multiple complicated tasks, working with minimal or no supervision.
    • Excellent verbal and written communication skills.
    • Performs as a team player
    • Functions as customer-facing lead for the Medical Student Affairs team
    • Takes initiative and represents the college independently.
    • Demonstrates professionalism in dealing with confidential information.
    • Works with faculty and students in a collegial and collaborative manner.
    • Ability to anticipate problems before they arise and solve others as they occur.
    Preferred Job Qualifications:
    • Bachelor’s degree
    • Five or more years work experience
    • Prior experience in medical education
    • Experience working across enterprise platforms and learning management systems
    Physical Demands:
    • Able to sit for extended periods
    • Able to work on-site at least 60% of the time
    • Able to work extended (10-12 hour) workdays <20x/year
    • Able to transport food and parcels short distances (<0.25 miles)

    Responsibilities:
    • Coordinates and documents all aspects of longitudinal advising, career advising, and academic support.
    • Processes applications for student travel programs.
    • Provides administrative support for all members of the MSA department.
    • Compiles and prepares departmental newsletter.
    • Tracks and monitors expenses and budget related to MSA programs.
    • Manages clerical and administrative tasks related to the compilation and dissemination of the Medical Student Performance Evaluation (MSPE).
    • Monitors and manages the Medical Student Affairs’ electronic materials on both intranet pages, websites and within the learning management system and other electronic administrative systems/databases.
    • Monitors and manages shared email account.
    • Collaborates in the planning and execution of RMC commencement media and programs.
    • Coordinates the application process for honor societies, awards, and scholarships, including compiling academic history, CVs, personal statements, collecting the applications, and organizing application reviews.
    • Maintains an archive of programs, projects, and presentations across the Medical Student Affairs office.
    • Attends department and individual meetings.
    • Maintain a general understanding of all Medical Student Affairs services.
    • Performs general administrative duties including composing correspondence, coordinating, arranging meetings and performs other duties and projects as needed/assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Pre-Authorization Specialist 1

    16927
    United States, IL, Chicago
    Rush University Medical Center
    May 01, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Patient Access-Pre-Visit

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Prior Authorization Specialist I is responsible for obtaining and resolving referral, precertification, and/or prior authorization to support insurance specific plan requirements for all commercial, government and other payors across hospital (inpatient & outpatient), ED, ancillary and clinic/ambulatory environments. In addition, the Prior Authorization Specialist I may be responsible for pre-appointment registration and insurance review to maximize the submission of a clean claim. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school graduate or equivalent.
    •0-1 year of experience
    •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
    •Excellent communication and outstanding customer service and listing skills.
    •Basic keyboarding skills
    •Ability to analyze and interpret data
    •Critical thinking, sound judgment and strong problem-solving skills essential
    •Team oriented, open minded, flexible, and willing to learn
    •Strong attention to detail and accuracy required
    •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
    •Ability to follow oral and written instructions and established procedures
    •Ability to function independently and manage own time and work tasks
    •Ability to maintain accuracy and consistency
    •Ability to maintain confidentiality
    Preferred Job Qualifications:
    •Associates Degree in Accounting or Business Administration
    •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
    •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
    •Working knowledge of medical terminology and anatomy and physiology is preferable.
    Physical Demands:
    Competencies:
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Reviews, collects and properly records demographic and insurance information required to properly address the customers' authorization requirements and identify any financial issues. Verifies patient’s eligibility from resources provided by third party payers and portals and other on lines services.
    2.Collects and analyzes demographic, insurance and other information from the patient, guarantor and all other sources to accurately obtain authorization for scheduled procedure.
    3.Assembles information concerning the patient’s clinical background and clinical information that is required for the payer to issue a referral or an authorization. Per referral guidelines, provide appropriate clinical information to the payer.
    4.Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, CPT codes and clinical notes. Provide specific medical information to financial services to maximize reimbursement to the hospital and professional service providers.
    5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
    6.Consistently maintains authorization accuracy rates at and or above department standard in performance of registration and authorization duties.
    7. Customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
    8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
    9.Appropriately informs the patients of hospital policies that govern the revenue cycle, the amount owed by the patients and explains hospital payment policy. Offers option of Financial Counselors to assist in acceptable resolution of estimated patient balance.
    10.Receives and properly responds to, or directs telephone and electronic inquiries from patients, payers, physicians and their staff, internal department and other persons and entities. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
    11.Performs other duties as assigned for the operational effectiveness and success of the department.
    12.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
    13.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
    14.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions.
    15.Other duties as needed and assigned by the supervisor/manager.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Security Officer Unarmed

    21237
    United States, IL, Chicago
    Rush University Medical Center
    September 25, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Security

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.50 - $23.25 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Under the general supervision of a Security Supervisor, the unarmed Security Officer will provide physical protection for persons and safeguarding of property on the Rush University Medical Center (RUMC) Campus. The security officer will report and document infractions of rules, regulations and policies of RUMC; and violations of federal, state and local laws and/or ordinances. The security officer will exemplify the RUMC missions, visions and values and act in accordance with RUMC policies and procedures.

    Other information:
    Knowledge, Skills and Abilities:
    •High School graduate or GED. Previous hospital security experience preferred but not required.
    •Valid driver’s (Illinois, Indiana, and Wisconsin) license required.
    •Must have a prior driving record deemed acceptable to RUMC based upon the results of a Motor Vehicle Report check conducted by Human Resources.
    •Must possess and be responsible for maintaining current Permanent Employee Registration Card (PERC). International Association for Healthcare Security and Safety (“IAHSS”) certification required within six months of employment and maintained thereafter.
    •Ability to handle confidential matters. Ability to exercise independent judgment, excellent customer service skills.
    •Must be able to stand or walk during the majority, if not entire tour of duty and be able to withstand weather extremes for external assignments.
    •Physically able to perform required responsibilities. Must be able to qualify for and successfully demonstrate the use and maintenance of departmental equipment. Must be able to wear body armor.
    Disclaimer:
    The above is intended to describe the general contents of and requirements for the performance of this job and is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    •Provide fixed, walking and vehicular patrols of all RUMC buildings and grounds.
    •Perform Security Services Dispatch functions.
    •Conduct basic interviews and investigations.
    •Observe and document security and safety hazards.
    •Prepare incident reports, memorandums and other written documentation.
    •Assists local police agencies during investigations or emergencies.
    •Monitor and assist with access control and visitor management.
    •Controls and enforces vehicular and pedestrian traffic patterns in the Medical Center as assigned.
    •Provides security escort services as assigned.
    •Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons).
    •Responds to emergency situations (i.e. Code Red, Blue, Code Triage, Code Orange, etc.).
    •Performs other duties as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Revenue Integrity Analyst

    22064
    United States, IL, Chicago
    Rush University Medical Center
    October 21, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Revenue Cycle Revenue Integrity

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr. (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $27.47 - $43.27 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Revenue Integrity Analyst uses advanced knowledge of coding, CDM, charge capture, and auditing to solve complex charging scenarios, provide education and assistance to operational departments, support fellow team members, and develop processes/procedures to ensure accurate and timely capture of all chargeable procedures. The Revenue Integrity Analyst also provides high-level professional support in working advanced outpatient coding edits as well as auditing charges for service lines with potential missed revenue opportunities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Associates degree or higher
    •Minimum 2-4 years of healthcare experience working with billing, charge entry, charge capture, or CDM
    •AAPC Certification or AHIMA Certification, or Epic Software Certification.
    •Proficient and functional knowledge of reviewing charges in the Epic EHR.
    •Advanced knowledge of medical terminology as well as medical billing language. Must demonstrate a thorough knowledge of UB-04 Revenue Codes, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II along with modifiers
    •Excellent written and oral communication skills along with problem-solving
    •Proficiency with MS Office Suite
    •High degree of accuracy and ability to collaborate with others
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

    Responsibilities:
    Job Responsibilities:
    •Use logic-based critical thinking and decision making to accurately enter charges on patient accounts for hospital/facility and professional charges in accordance with CMS and AMA guidelines
    •Responsible for accounts within the assigned Epic Account, Charge Review, and Claim Edit Work queues while solving edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
    •Assess the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing
    •Audit and reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
    •Works with external vendors to review charge capture opportunities and documentation to identify missed charges and correct accounts
    •Identify trends, analyze to propose and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
    •Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
    •Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
    •Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
    •Provides input and implements process improvement initiatives recognizing revenue enhancement and charge integrity opportunities
    •Communicates, observes, and reports on charge entry trends and patterns and provides recommendations for improvement
    •Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Senior Auditor 1

    22387
    United States, IL, Chicago
    Rush University Medical Center
    October 21, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Rush Internal Audit

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $86,195 - $140,275 

     Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Rush University System for Health Internal Audit Department covers RUSH University Medical Center hospital, Rush Oak Park Hospital, RUSH Copley Medical Center, Rush University, and Rush Health.
    RUSH Internal Audit performs Financial, Operational, Clinical, Technology, Construction and Information Security audits based up risk principals. Additionally, it performs risk and controls consultative reviews to partner with the business to proactive assess risk.
    The position interacts with various levels of management and multiple business processes across the entire RUSH Health System. External training opportunities are provided annually to all members of the Rush Internal Audit team. There is minimal travel required for this job. The individual in this position exemplifies the RUMC mission, vision and values and acts in accordance with Rush policies and procedures and Code of Conduct.

    Requirements: 
    •Bachelor’s degree in accounting, finance or related area of study is required.
    •A minimum of 3 years previous audit experience is required. Public accounting and/or healthcare experience is preferred.
    •Proficient at identifying risks and assessing internal controls.
    •Ability to develop work programs that cover identified audit objectives, risks and controls.
    •Ability to draw upon experience to provide direction and mentorship to less experienced Internal Audit staff.
    •Proficiency in using Microsoft Office Word and Excel.
    •Positive interpersonal skills for interacting and presenting to all levels of management.
    •Excellent verbal and written communication skills.
    •Strong understanding of internal controls.
    •Ability to initiate and complete complex audit assignments timely and with limited management supervision. Proposes solutions to challenges for Management to evaluate.
    •Possess the industry knowledge and business acumen to develop recommendations to mitigate risk and improve control efficiency and effectiveness.
    •Ability to identify opportunities to extend audit reach and efficiency through data analytics.

    Responsibilities:
    •Under the supervision of the Audit Director and/or Chief Audit Officer, conducts assignments relating to internal audits, including internal control effectiveness testing.
    •Reviews and reports on the effectiveness of existing controls intended to ensure the safeguarding of assets and reduce or eliminate loss/breach.
    •Assures appropriate completion of assignments; tracks time and organizes electronic audit papers using department software.
    •Plans and conducts audit tests and procedures designed to evaluate the adequacy and effectiveness of controls for ensuring, including the safeguarding of RUSH assets.
    •Ensures compliance with internal policies and procedures and external laws and regulations; accomplishment of the RUSH’s goals and objectives; the reliability of reports; the economic and efficient use of resources; and the deterrence and detection of fraud.
    •Collects, validates, and analyzes data from diverse sources, utilizing computer-assisted auditing techniques.
    •Develops and documents audit findings, including recommendations for improving controls and complying with regulatory requirements.
    •Provides or assists in providing training, coaching, and guidance to internal audit staff in conducting audits and other audit-related issues.
    •Participates in audit meetings, prepares written reports and effectively communicates audit findings and recommendations.
    •Reviews audit work papers as assigned for accuracy, relevance, and significance.
    •Maintains current and proficient knowledge of applicable federal, state, and local laws, regulations, policies and procedures.
    •Complies with the Institute of Internal Auditors (IIA) Standards of Professional Practice of Internal Auditing and Code of Ethics.
    •Develops and maintains relationships with key stakeholders throughout the organization.
    •Other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Unit Clerk - Neonatal ICU - Part-Time, Rotating Shifts

    21485
    United States, IL, Chicago
    Rush University Medical Center
    October 21, 2025

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: Neonatal Intensive Care Unit (NICU)

    Work Type: Part-Time - 40 Hours every 2 weeks (0. 5 FTE)

    Shift: Rotating Shift: Must be able to work Day, Evening and Night Shifts

    Work Schedule: 8-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Rate: $19.10 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High school diploma or equivalent
    • Working knowledge of basic computer and keyboard functions.
    • Strong problem solving and communication skills.
    • Able to write legibly and perform basic mathematical calculations
    • Able to type 25 words/minute or greater.
    • Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
    Physical Demands:
    • The ability to move throughout the Medical Center
    • Lifting or carrying objects up to 25 lbs.
    • Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
    • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
    • Work entails coming in contact with patient specimens during processing and transport.

    Responsibilities:
    1. Customer service
    1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
    1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
    1.3 Answers and screens phone calls to determine appropriate person or response needed.
    1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
    1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
    1.6 Anticipates customer needs and assists patients and visitors with direction.
    1.7 Screens patient call lights and forwards request to appropriate staff member.
    2. Patient flow/bed control
    2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
    2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
    2.3 Reconciles census every shift.
    2.4 Performs walking census reconciliation a half hour before the end of each shift.
    3. Patient medical records
    3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
    3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
    3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
    3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
    3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
    4. Unit operations/technology
    4.1 Utilizes complex telecommunication systems.
    4.2 Utilizes and trouble shoots all unit based communication equipment.
    4.3 Identifies and trouble shoots technology failures and handles computer down time.
    4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
    4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
    5. Teamwork/professional work style
    5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
    5.2 Remains on duty until relieved. Cross-covers multiple units as required.
    5.3 Independently offers assistance to peers or other staff members when workload allows.
    5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
    5.5 Maintains a clean and orderly nursing station and personal work and storage area.
    5.6 Demonstrates commitment to patient confidentiality and values of Rush.
    5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
    5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
    5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
    6. Continuous quality improvement
    6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
    6.2 Is aware of and participates in department and Rush quality improvement initiatives.
    7. Education and self-development
    7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
    7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Mgr Capacity Management- Access Center

    22250
    United States, IL, Chicago
    Rush University Medical Center
    October 21, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Access Center Administration

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM) * 100% Remote Position*

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $45.59 - $74.19 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Manager of Capacity Management is responsible for overseeing and optimizing the capacity of healthcare services, ensuring that resources are appropriately aligned with demand across Rush Medical Group (RMG). This role involves managing the delivery of healthcare services within capacity constraints, ensuring quality, efficiency, and accessibility for all patients. The Capacity Manager also works closely with the D&IS team to ensure that technology systems, platforms, and infrastructure support operational goals and the capacity management process effectively. The Manager holds Epic Certification in Cadence and serves as the subject matter expert on practice and departmental front-end process, physician relations and system builds that impact patient access across the medical group and related hospital outpatient departments. Under the direction of the Vice President of Access Operations, the Manager of Capacity Management is responsible to implement and manage programs and processes necessary to achieve the corporate access metrics. This role requires excellent teambuilding skills to successfully engage and collaborate with practice and departmental leaders and physicians across the organization. Exemplifies the Rush mission, vision and values in all activities and interactions at Rush.

    Other information:
    •Bachelor’s Degree required
    •Epic cadence Certification
    •5 years demonstrated success/results in healthcare patient access, capacity management, and/or management/operations with D&IS systems integration.
    •Broad knowledge of healthcare trends, delivery models, patient access workflows and operations optimization techniques applicable to academic medical centers.
    •In-depth knowledge of healthcare IT systems, such as EHRs, scheduling tools, and other patient access technologies.
    •Strong analytical and problem-solving skills, with the ability to interpret and apply data to make informed decisions.
    •Ability to build successful teams utilizing strong interpersonal, communication and stakeholder management skills.
    Preferred Job Qualifications:
    •Master’s Degree preferred or equivalent in experience
    •CACM Certification
    •Experience with healthcare systems (i.e. Epic, Cerner or other HER platforms) and other healthcare-specific technologies
    •Familiarity with data analytics tools such as Power BI or similar platforms
    Physical Demands:
    Competencies:
    •Leadership
    •Integrity
    •Analytical
    •Strategic Thinking
    •Data focused decision making
    •Change agent
    •Results driven
    •Self-motivated and self-directed
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    •Lead the development, implementation, and ongoing refinement of capacity management processes for healthcare access services, ensuring the availability of sufficient resources to meet patient demand.
    •Forecast and analyze healthcare access service demand, ensuring the organization can respond proactively to patient needs while balancing operational efficiencies.
    •Develop strategies to improve the accessibility of healthcare services, identifying opportunities to streamline operations and reduce wait times.
    •Collaborate with key stakeholders, including healthcare providers, department heads, and external partners, to ensure a seamless capacity management approach that meets patient expectations.
    •Accountable for the testing, design, programming, timely implementation of provider and department templates, decision trees, and other scheduling strategies utilizing approved development methodologies.
    •Identifies and implements continuous improvements in the areas of development, build, debugging, testing, data services, process and application help and training that significantly impacts access with clearly measurable outcomes.
    •Monitor performance against agreed capacity thresholds and KPIs, taking corrective actions as necessary to ensure service delivery goals are met and reports out on a regular basis to various stakeholders.
    •Leads a team of Capacity Specialists to assist in completing template requests and mentoring to obtain the essentials of Epic Cadence as well as promoting strong employee engagement initiatives.
    •Assist in troubleshooting and resolving capacity-related issues within healthcare D&IS systems, working closely with the D&IS team to address any technical barriers to capacity management.
    •Utilize data analytics tools to gather insights and provide actionable reports on healthcare access and capacity utilization, helping drive strategic decision-making.
    •Ensure continuous improvement by identifying bottlenecks and inefficiencies within current processes and implementing solutions to mitigate them.
    •Build and maintain strong relationships with clinical, operational, and D&IS stakeholders to align the organization’s capacity strategy with broader goals.
    •Accountable for achieving the access metrics defined by senior leadership.
    •Has a primary focus on growing new patient volumes for key services while and improving schedule utilization for all practices.
    •Acts as an Epic Cadence expert to ensure templates are built according to specifications and ensures that all modifiers and template build are accurate.
    •Designs and manages convenient and barrier free processes/workflows for scheduling and facilitates meetings with practice Leadership to address scheduling concerns and offer build recommendations to enhance scheduling.
    •Participates in large access initiatives at both the department and physician level to assure capacity barriers are removed.
    •Maintains leading edge knowledge of emerging best practices and makes recommendations for their deployment. Assumes an oversight role for the implementation.
    •Complies with all Rush policies and procedures; undertakes additional assignments; and flexibly manages all activities to meet expected timeframes.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
    • ‹
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10
    • ...
    • 34
    • 35
    • ›

    Search Vacancies

    Add New Saved Search


    Add Blog Alert


    Sign in to your account


    Forget your password?

    click to reset your password

    Not got an account? Please sign up here.

    Reset Password

    Please enter your email below to be sent a password reset email.

    © 2025 Rush University Medical Center. All rights reserved.

    Cookies
    ×

    Subscribe to email alerts

    Search Criteria


     
    Rush
    FXRecruiter cookie image

    Before you continue to the site

    Our site uses cookies, including cookies from our partners, to ensure the proper functioning and performance, improve your user experience and analyze traffic. Consult the cookies policy.

    You can make your choice below and modify them at any time using 'cookies' at the bottom of the page. Your choices are kept for 6 months.

    Customize I agree
    Privacy . Terms

    Customize your cookie choices

    Our website uses cookies, including cookies from our partners for proper functioning and performance, improve user experience and analyze traffic. Consult the full cookies policy.

    You can make your choice below and modify them at any time using 'cookies' in the site footer. Your choices are kept for 6 months.

    Essential cookies only

    The site only uses so-called 'strictly necessary' cookies which require your consent for this site to function properly. Consult the full cookie policy.

    Analytical cookies

    We use Google Analytics to anonymously measure visitors on our website, so we can understand which content is being viewed and optimize the site to better meet our visitors’ needs. 

    You can find out more information on the cookies that Google Analytics sets to enable this measurement here: https://support.google.com/analytics/answer/6004245 

    Sharing cookies

    The AddThis (or equivalent sharing service) cookie is associated with 'share buttons' candidates can use to send an email or share links with their own network.