Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: SBO Enterprise Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
General purpose of the position is to manage the open receivable including, securing reimbursement, guarding the Medical Centers assets, minimizing financial risk, working on behalf of our patient's financial liability. The Financial Services Representative 2 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. This role includes performing re-bills, Debit & Credits, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits as well as notifying denial management of audits. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for governmental payers.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
• Familiar with Nebo's eCare billing editors such as Classic and CMS. Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing and collection processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
Preferred Job Qualifications:
• Prior experience using Epic for hospital billing.

Responsibilities:
1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is collected in accordance to contract allowable payment schedule.
2. Follow up on claims with the appropriate payer for reimbursement.
3. Work directly with various departments to insure the charges are properly credited and / or debited.
4. Develop, manage, and maintain various electronic documents used to manage these projects.
5. Develop and report status of the trend issues weekly.
6. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
8. Monitor Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
9. Work within your team to insure the team has all related job work flows and processes.
10. Monitor system enhancements - Develop and communicate constructive feedback/issue solutions for problems as discovered.
11. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
12. Develop, implement, & monitor system enhancements.
13. Develop and communicate constructive feedback/issue solutions for problems as discovered.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service to both our patient population and internal as well as external clients. Perform financial counseling duties to assist patients/responsible parties in identifying payment sources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or Equivalent
• Two years’ previous experience in a medial healthcare environment
• Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment.
• Working knowledge of creating and maintaining spreadsheet based reports.
Preferred Job Qualifications:
• Bilingual proficiency.

Responsibilities:
1. Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure.
2. Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions.
3. Make patient payment arrangements.
4. Investigate additional payment sources.
5. Accept payments.
6. Serve as customer service resource for walk-in patients in hospital lobby/patient registration area.
7. Handle customer service phone calls (pertaining only to prospective services and in-house patients).
8. Provide price estimates to patients, physician offices and ancillary departments.
9. Complete cross training to be a Registration Specialist.
10. Complete daily and weekly volume/productivity management reporting.
11. Participate in/assist with quality management process(es).
12. 100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the "Bill Hold" period.
13. 90% of Customer Service phone are remedied at the time the call is received.
14. Supervisor/Manager reviews work queue of accounts and various reports.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neurosurgery - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Radiology Theraputic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $67.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Practice Manager manages the administrative, financial, and operational activities of clinical practice site(s). The Practice Manager provides administrative leadership to the executive team, medical faculty, and staff in formulating and implementing organizational goals and objectives. This position is directly responsible for daily administrative aspects of the practices' clinical activities, related outpatient operations, budgets, finances, marketing, and public relations. Manages the implementation, direction, and policy development in areas of finance (revenue/expense management), professional fee billing, and general facility operations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s Degree required.
•At least five years of relevant healthcare, hospital, or patient care delivery experience required. Prior experience working in an academic medical center preferred.
•Strategic leadership and business plan development experience.
•Ability to drive departmental growth and market share.
•Ability to anticipate problems/issues in a complex environment and mitigate the impact on the department.
•Strong communicator with ability to influence providers and staff.
•Able to develop trust and credibility with staff and providers.
•Keeps up with current development and trends in the area of expertise.
•Proficient with the Microsoft Office Suite.
Preferred Job Qualifications:
•Master’s degree preferred.
•Prior people management experience strongly preferred.

Responsibilities:
•Provides department leadership to achieve RUMC and RUMG strategic priorities, goals, and change initiatives. Influences the development and implementation of short and long-term strategic plans for the Department. Develops long-term strategic and operational staffing plan.
•Maintains a collaborative relationship with physicians, departmental providers, administrative, academic, clinical, and research leaders regarding operational, marketing, and strategic issues.
•Translates goals into actionable business tactics that are aligned with the strategic plans of the department, the medical group, the hospital, and the medical center.
•Engages physicians in a manner that supports best clinical practices and promotes effective management of clinical and financial resources.
•Identifies industry opportunities and threats and recommends strategies to address. Consults with colleagues for best practices and industry trends. Determines the value/cost benefit of resource investments for future growth of the service line.
•Initiates proposals for improved market position, patient experience, operational efficiency, and patient safety with input from department leadership. Oversees clinical, business, and academic operations including implementation and adherence to policies and procedures, patient experience, safety, and quality goals.
•Monitors key performance indicators, scorecards, patient feedback, and financial reports at a departmental and individual level to ensure the data and that the department remains on course to meet or exceed operational goals. Provide feedback to department leadership and faculty for any potential corrective actions.
•Partners with department leadership to support achievement of provider goals, research study success, and appropriate resident and student experience. Tracks and reports physician driven revenue and expenses.
•Provides oversight of staff and faculty including compliance with ICARE values, department, RUMG and RUMC procedures and workflows, and completion of performance review process, on-boarding/off-boarding, credentialing and re-credentialing.
•Participate in the physician recruitment and pro-forma development process.
•Responsible for hiring strong talent with appropriate competencies and skill mix. Monitors staff recruitment, talent development, and performance management.
•Monitors staffing metrics including turnover, key retention indicators, and orientation practices.
•Structures work environment that is supportive of a highly engaged and effective work force. Monitors physician and employee engagement and makes recommendations to improve work culture as necessary.
•Encourage employees to understand Rush goals and industry trends by attending town hall meetings, conferences, and community events.
•Identifies opportunities to expand employees' professional knowledge and responsibilities and supports their career aspirations.
•Maintain regular, two-way communication with staff to understand their work issues and concerns and to build their understanding of Rush and the department.
•Ensures financial performance of department is consistent with institutional practices and budget expectations. Prepares and manages annual operating and capital budget for the department.
•Partners with department leadership in monitoring trends and underlying patient experience issues and institutes Practice changes to resolve problems. Monitors and addresses patient experience feedback.
•Ensures safe work environment and creates an environment that puts patient at center of practice.
•Participates in institutional quality assurance or quality assessment programs.
•May ensure that patient issues/complaints are properly resolved as applicable.
•Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence, and other regulatory body requirements.
•Understands and effectively uses EPIC, and other systems and software databases to achieve goals.
•Implements policies, practices, and standards that model and reinforce the Rush mission, vision and values as well as the patient centered/patient first care model. Advocates a culture of Inclusion.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supervisor of the Access Center is responsible for the supervision of the call center operations and providing consultation in support of the Rush Access Center and its varied operations. In this role, the Supervisor routinely works with a high-level of self-initiative, authority, and responsibility in performing technical and operational system management requirements; as well as addressing supervisory situations following well-established procedures and demonstrating independent judgement and execution. The Access Center Supervisor must possess broad and comprehensive knowledge, experience, and understanding of all Patient Access Center operations that will assist in effective operational implementation of RUMG Access Center policies or providing recommendations that will support effective and successful decision making by leadership. Exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
•Bachelor’s Degree or equivalent in experience.
•3 years demonstrated success/results in healthcare patient access, practice management or call center operations
•Proven ability to operationalize strategies.
•Broad knowledge of healthcare trends, challenges, and opportunities applicable to academic medical centers.
•Ability to analyze, compare and evaluate various courses of action.
•Ability to build successful teams utilizing strong interpersonal skills.
•Certified Healthcare Access Associate (CHAA) within 12 months of hire
Preferred Job Qualifications:
Physical Demands:
Competencies:
•Leadership
•Integrity
•Problem Solving
•Time Management
•Change agent
•Results driven
•Self-motivated and self-directed
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Supervises and directs the daily/weekly/monthly activities and performance of team members.
•Identifies and resolves operational problems using defined processes, expertise and judgment.
•Establishes and monitors the productivity of the Patient Access Center Representatives and generates and analyzes productivity reports.
•Collaborates with Access Center Leadership to analyze call forecasts, call arrival patterns, in relationship to staff levels and modify staffing levels accordingly to meet productivity and quality measures established.
•Competent and proficient in Salesforce and Genesys platforms; optimizes patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
•Collaborates with IT and Access Center leadership to identify opportunities for enhancements in customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance.
•Maintains up-to-date knowledge of system updates and functionalities, providing training and support to team members as needed.
•Reinforces and confirms that all patient communications services, productivity and performance goals, and unit or departmental objectives are successfully accomplished to the highest service level possible and in accordance with department goals.
•Ensures the successful performance and/or completion of administrative or supervisory duties, tasks, and assignments supporting operations are within established time frames; meeting established rates of performance for the quality and quantity of work for the position; demonstrating a level of quality, efficiency, and accuracy in the employee’s job performance that ensures the highest standards of excellence.
•Working closely with the QA & Training teams, supports and maintains a Continuous Quality Improvement (CQI) approach within the department; continuously gathering and assessing data for use in improving individual and department performance, as well as contributing to the development of more efficient and effective operational processing.
•Delivers guidance and recommends corrective services to address customer complaints.
•Supervises all assigned members prioritizing and assigning work; coordinating, monitoring and supervising staff members by providing guidance and direction on the successful completion of assigned tasks, duties, and responsibilities that support the successful achievement of department goals and objectives
•Monitors calls to observe employee demeanor, interaction with customer, customer navigation through appointment scheduling, and technical accuracy.
•Implements timely operational corrections or changes to a process or staff performance that will support effective resolution of identified errors, oversights, or unmet compliance requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Respiratory Care

Work Type: Full Time (Total FTE 0. 9)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $42.00 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Highlights

$25,000 SIGN ON BONUS

Tuition Reimbursement + Masters Degree Respiratory Care (only MS in IL)

Work alongside 7 contributors to Egan’s Fundamentals of Respiratory Care

403B contribution matching

Global leader in Respiratory Care

Relocation Assistance available

Summary:

(Formerly titled Respiratory Therapist 1) Provides simple, intermediate, and complex therapeutic and diagnostic procedures on the general care floors and special care units. Improves and maintains patient cardiopulmonary status through the application and administration of various medications, gases, devices, and procedures. Functions independently in the specialty units. Specializes in either adult or pediatric/neonatal specialty care and functions independently in either or both areas. Exemplifies the Rush Medical Center mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Registered Respiratory Therapist and an Illinois Respiratory Care Practitioner license.
•Pass departmental competencies in Critical Care.
•BLS Healthcare Provider (CPR) Certification obtained within four weeks of hire.
•Technical skills are required to adapt equipment and procedures to patient needs.
•Analytical skills are required to evaluate patients and their clinical response to therapy.
•Customer service skills are required to effectively meet the needs of patients, families, and members of the healthcare team on an almost constant basis.
•Ability to be highly adaptable to respond to changing workloads and priorities.
Preferred Job Qualifications:
•ACLS Certification.
Physical Demands:
•Standing, walking, pushing, and bending for 75% of the day.
•Ability to lift 20 pounds in order to handle cylinders.

Responsibilities:
1. Administers, monitors, and weans mechanical ventilation; makes ventilator recommendations based on clinical assessment, technical assessment, and laboratory values; manages airways.
2. Administers bronchial hygiene and treatment procedures including aerosol therapies, chest physical therapy, and therapeutic gas administration; analyzes gases where applicable; procures and delivers gases using central piping systems and gas cylinders.
3. Assesses patients clinically before and after the administration or application of any medication, procedure or device; recommends appropriate therapy including initial therapy, changes in therapy, and discontinuance of therapy.
4. Applies CPAP and BIPAP and makes recommendations based on patient compliance, response, and laboratory values.
5. Documents work timely, completely, and accurately, including documentation in the patient medical record, documentation in the department records, and patient billing.
6. Assesses patient oxygenation, ventilation, and hemodynamic status through clinical observation, patient assessment, physiologic monitoring including oximetry, capnography, ventilator waveform analysis, and cardiac output, ECG, and laboratory values; provides respiratory care interventions within the scope of the Rapid Response Team, performs CPR.
7. Performs bedside spirometry including spontaneous breathing parameters, PEFR, and other limited pulmonary function; identifies normal values for patients.
8. Provides patient/family education.
9. Performs ECGs and arterial puncture.
10. Performs bronchoscopy assist.
11. Provides clinical supervision of respiratory care students on rotation.
12. Demonstrate initiative in optimizing patient care by participating in physician rounds and documenting assessment findings and therapy changes.
13. Participates in CQI and QA initiatives including work audits and committee participation.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Enterprise Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Financial Services Representative 1 manages assigned open receivable accounts for Medicare. The positions responsible for securing reimbursement, and performing actions such as re-bills, debit & credit, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits. The Financial Services Representative 1 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor’s degree.
• 1 year of experience.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare.
• Able to enter and retrieve data within FSS0/ASF
• Familiar with Nebo's eCare billing editors such as Classic and CMS.
• Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
Preferred Job Qualifications:
• Prior experience using Epic for Hospital Billing.

Responsibilities:
1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly.
2. Follow up of claims to the appropriate payer for reimbursement: Work directly with various departments to insure the charges are properly credited and / or debited.
3. Develop, manage, and maintain various electronic documents used to manage these projects.
4. Develop and report status of the project weekly.
5. Eagerly accept challenging assignments.
6. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
8. Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
9. Work within your team to insure the team has all related job responsibilities.
10. Develop, implement, & monitor system enhancements.
11. Develop and communicate constructive feedback / issue solutions for problems as discovered.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Psychiatry & Behavioral Sciences

Work Type: Full Time

Psychiatrist – Clinical Faculty/Physician

Rush University Medical Center

Chicago, IL

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications for the position of Inpatient and Outpatient Psychiatrist to be primarily located at Rush University Medical Center. The candidate will join the faculty of our interdisciplinary collaborative academic medical center, and supervise and teach residents, medical students and other trainees. This is a full-time position with academic rank and salary commensurate with experience.

Eligible candidates should be American Board of Psychiatry and Neurology board certified or eligible and possess a strong clinical background with a broad range of psychiatric disorders. The position is for a general psychiatrist with the allocation of 0. 50 FTE for inpatient psychiatry and 0.50 FTE for outpatient psychiatry. Inpatient duties would include seeing patients in the emergency room, general medical floor, and intensive care setting at RUMC. Candidates should have interest and/or experience in consultation-liaison psychiatry, emergency psychiatry, and addiction psychiatry.

Rush University System for Health (Rush) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships.

Rush includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous regional outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country.

All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Additionally, Rush has been named as one of the nation’s "Best Place to Work for Disability Inclusion" for past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range: $240,000 - $310,000 (TCC)

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Child Life Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (10:00:00 AM- 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Child Life Specialist 1 is responsible for the coordination, planning, implementation, and evaluation of comprehensive therapeutic and educational programs for infants, children, adolescents and their families. The primary purpose of the program is to provide optimal developmental and psychosocially appropriate care and interventions designed to circumvent the negative psychological impact of hospitalization and illness. The Child Life programs are goal oriented and include infant stimulation, promoting socialization, providing sensory stimulation, developing coping skills, enhancing body image and awareness, increasing self-esteem, facilitating positive adjustment, fostering self-expression, maintaining autonomy, non-pharmacological pain management activities, and providing age-appropriate education about the child’s illness and hospitalization. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor’s degree in Child Life, Child Development, Education, Therapeutic Recreation, or Psychology.
• Current professional Child Life certification or eligible to sit for the exam at time of hire; must pass exam within six months of hire.
• Able to maintain confidentiality patient privacy.
Physical Demands:
• Able to lift and carry 25 lbs

Responsibilities:
1.Assesses all infants, children, and adolescents within 48 hours of admission to a pediatric unit or receipt of a referral for patients up to 17 years old on adult units.
2.Observes, records, and reports relevant information relating to the patient as it pertains to Child Life, and works in collaboration with the family and health care team regarding the care of the patient.
3.Determines developmental, emotional, medical and familial status of patient and develops treatment goals that address emotional and developmental needs.
4.Plans, implements, and evaluates a comprehensive therapeutic intervention program for children and families. Documents in clinical record. Incorporates the Rush values of care in the delivery of patient care.
5.Prepares children, youth, and families for medical and surgical procedures, both cognitively and emotionally, through play, demonstration and/or dialogue.
6.Provides emotional support during procedures by accompanying children to the Operating Room or treatment area and remaining present during procedures to provide coaching and support.
7.Provides infant stimulation, play, and other activities that foster continued growth and development.
8.Designs and creates teaching tools that are developmentally and situationally appropriate for individual patient needs.
9.Coordinates and conducts formal and informal support programs for patients and families, including education programs.
10.Counsels individual patients and families to help them cope with the negative effects of illness and hospitalization, including bereavement.
11.Attends patient care conferences. Participates with multidisciplinary health care team in the development and implementation of specific patient management plans.
12.Advocates for the psychosocial needs of pediatric patients throughout the medical center.
13.Serves as liaison between hospital and participating schools/programs.
14.Provides orientation and ongoing Coordinates special events and programs with outside agencies as well as Community Affairs, Philanthropy and other medical center departments.
15.Identifies environmental safety hazards for children and develops corresponding preventive/protective measures. Participates in Child Life QI activities and completes departmental reports as assigned.
16.Selects, purchases, and maintains an inventory of therapeutic, educational and recreational books, toys, games, videos, electronic equipment, and other supplies as indicated. Keeps expenses within limits established by annual operating budget.
17.Accepts responsibility for development and professional practice. Participates in activities which further develop professional growth such as in-service attendance, professional organization membership, and continuing education programs.
18.Maintains professional certification
19.Other relevant duties as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 14 E Tower-BMT-Heme Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $51.26 - $81.64 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the guidance and direction of the unit director, the Assistant Unit Director RN (AUD) is the clinical liaison and assistant business manager of a specific patient care unit(s). In the absence of the unit director, the Assistant Unit Director RN is the RN Unit Director designee. The Assistant Unit Director Registered Nurse implements initiatives in support of the unit vision and manages human, operational and organizational systems that support patient care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Consistent proficient performance at the RN 2 level or equivalent experience.
• Demonstrated progressive, proficient management and leadership skills.
• Earned nursing degree at the baccalaureate level or higher (except AUDs hired before 01/2013).
• National Certification required within twelve months of hire.
• Demonstrates analytical ability.
• Ability to use electronic business programs and technology
• Demonstrates the ability to work in complex departmental systems or programs.
• Communication skills are required in order to lead, teach and persuade others.
• Ability to interact effectively with others in difficult situations.
• Work requires 24/7 responsibility for activities of the unit.
• Work requires the ability to assume the charge nurse role.
• Work requires the ability to take a full patient assignment on clinical unit.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports.
Preferred Job Qualifications:
• Graduate degree in nursing preferred or related field considered (except AUDs hired before 01/2013).
Physical Demands:
• Lifting or carrying objects 30lbs. and lifting and positioning patients, with appropriate lift devices.
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Utilizes quality monitoring data to assess the effectiveness of clinical processes.
2.Facilitates unit quality initiatives, research and /or evidence based activities utilizing best current evidence.
3.Champions the strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
4.Provides leadership in the design, implementation and evaluation of process improvement initiatives at the unit and department level.
5.Ensures that the unit personnel establish a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting.
6.Participates in developing constructive and strategic partnerships with peers, professional nurses, the University, other disciplines and departments to achieve positive clinical and service outcomes.
7.Resolves conflict to continuously improve team relationships at the unit and department level.
8.Supports a climate that fosters open communication, values differing points of view and promotes shared governance.
9.Ensures accountability for honest and fair interactions with all constituents across disciplines.
10.Advocates enhancing the climate that optimizes the patient and family experience through supportive interactions and staff education.
11.Provides structured opportunities for reflection and review of complex patient situations to develop critical thinking skills of all unit personnel.
12.Critically analyzes complex patient cases and effectively adapts the plan of care.
13.Develops the clinical knowledge and skill of the staff related to strategies to maintain patient safety.
14.Monitors and ensures compliance with the State Nurse Practice Act, State Board of Nursing Regulations, regulatory agency standards and the policies of the organization.
15.Uses information technology to streamline and improve processes.
16.Monitors and ensures nursing staff compliance with safety strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
17.Collaborate with the CNS to identify staff learning needs and provides education to strengthen and develop professional nurses' critical thinking skills.
18.Implements and monitors strategies and tactics related to the unit goals while ensuring sustainability.
19.Fosters the implementation of initiatives to promote a healthy work environment.
20.Leads innovations using principles of change and continues to reinforce change until positive outcomes are achieved.
21.Assumes a leadership role in analytical problem solving of both clinical and nursing related issues.
22.Functions as a mentor and coach to promote or enhance the development of unit staff.
23.Influences behaviors through collaborative practice, conflict management, negotiation and effective use of dialogue
24.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
25.Provides and invites ongoing performance feedback to peers to achieve positive clinical and service outcomes.
26.Considers fiscal and budgetary implications in decision-making regarding practice and system modifications.
27.Manages staff performance through recruitment, rewards, recognition, counseling and disciplinary action.
28.Assumes the accountability of administrative management of the unit as delegated by the unit director.
29.Supports the execution of fiscal accountability.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pathology Surgical

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00AM - 2:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Supervises the technical operations of the laboratory, including resource and personnel management. This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Serves as an expert within the assigned field of responsibility. Instructs students, residents, new employees, and their direct reports. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Required Job Qualifications:
•CLIA QUALIFICATION FOR TESTING
•Education: Bachelor of Science or Arts degree in relevant science required
•A minimum of five (5) years of relevant experience in the specific laboratory discipline the role oversees is required. Certain laboratory specialties may necessitate more stringent certification criteria. In addition, candidates must demonstrate a proven track record of leading projects, implementing programs, and serving as a subject matter expert within a laboratory setting.
•Certification from nationally recognized certifying agency required. Eligibility as determined by ASCP and/or AMT requirements. Some laboratory disciplines may require more stringent certification criteria.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oTechnologist in HLA (CHT) or Specialist in HLA (CHS) via ACHI
oHistotechnologist (HTL) via the ASCP
•Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when. Practices Emotional Intelligence when communicating with others. Able to handle interpersonal relationships judiciously and empathically. Demonstrates the capacity to be aware of, control, and express one's emotions.
Preferred Job Qualifications:
•Master of Science degree in relevant discipline preferred
Physical Demands:
•Able to work in fast pace, often stressful, computerized environment. Able to lift 20 pounds and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
Job Responsibilities:
Job Components
• Fulfills all the job components for testing personnel whom they will supervisor; These may be an MLS, MLT, CT, HT, HTL, or other role(s), laboratory areas aligning to the credentials listed below.
Policy Compliance
• Understands and enforces departmental and institutional policies and practices.
•Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards.
Workflow monitoring
•Monitors, regulates, and adjusts workflows to ensure needed tasks are completed on time.
•Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency.
•Responds to clinician inquiries timely, thoroughly, and respectfully.
Process Improvement
•Recognizes situations that require process improvement.
• Proficient in the use of process improvement tools (e.g. Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).
•Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue.
•Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations.
Financial and Administrative – will be responsible for any combination of the following;
•Monitors expenses and assists in the investigation of budget variance reports.
•Provides input on the capital and operational budgets; gathers and analyzes data to produce needed information.
•Writes reports and memos.
•Prepares and conducts staff meetings.
•Orders and maintains appropriate inventory of supplies.
•Writes and conducts employee evaluations at least twice a year; more frequently if needed.
•Prepares staff schedules to minimize the use of over-time and staff burnout.
•Oversees validation and implementation of new equipment.
•Conducts employee discipline with managerial oversight.
•Participates in the development of Employee Engagement initiatives.
•Implements Employee Engagement initiatives.
•Conducts employment interviews and participates in the selection of new employees.
•Ensures the work area is maintained in a safe and uncluttered environment.
•Serves as a backup for the manager in their absence.
•Maintains inspection readiness.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HB Commercial Billing-Collect

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for assisting the Denial Management team with various duties including understanding the denial, maintaining a filing system from various payers for record management, reviewing denial data from our all payers for accuracy of information and writing appeal letters as needed. Exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
HS Diploma
• 2 years’ experience in a healthcare environment.
• General knowledge of the healthcare field.
• Working knowledge of Epic.
• Advanced knowledge of the review process for commercial payers and government review agencies.
• Strong computer, interpersonal and mathematical skills.
• Technical aptitude with the ability to quickly gain proficiency with relevant computer applications.
• Proficiency with Microsoft Office.
• Ability to perform multiple tasks with strong time management skills.

Responsibilities:
1. Writes standard appeal letters to Managed Care payers and submit charts when needed with these appeals. Works with Rush University Medical Center and Rush Oak Park Hospital departments as needed to obtain any missing information.
2. Maintains thorough understanding of medical policies and applies them to current denial situations. Attends payer meetings as needed.
3. Contacts physician offices and works with their staff to identify rationale and resolve denials.
4. Manages assigned work queues in Epic. Assigns cases to denial management representatives as needed.
5. Acts as the first point of contact for resolution of escalated issues internally. Escalates issues to manager or payers as needed.
6. Documents activity in all HCF systems with narratives of action taken.
7. Serves key role as mentor and trainer to other denial management representatives and other sections of Healthcare Finance as needed.
8. Denial Avoidance / Payment delay management.
9. Identifies trends and assists with developing process improvements.
10. Collaborates with other Healthcare Finance members when technical issues arise.
11. Creates BDC records in Epic.
12. Demonstrates contributions to financial goals reflected by suggested process improvements.
13. Identifies and prints the needed medical records in Epic.
14. Willingness to engage in continual education and training in the subject field.
15. Participates in educational activities.
16. May lead and direct work of others; assists with training new staff as needed.
17. Maintains strictest confidentiality.
18. Performs special projects as assigned by the Director of Revenue Management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.