Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: POB Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00AM - 4:00PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: UME - Technology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The individual in this position will provide day-to-day management and support of Rush Medical College (RMC) data, applications, and internal systems. They will collaborate with the Center for Teaching Excellence (CTEI) and Digital and Information Services (D&IS) analysts to maintain and enhance RMC’s learning management systems (LMS). This individual will work closely with RMC stakeholders and the RMC Data Manager to design effective dashboards that utilize the data from the Rush University/RMC data warehouse. They will also analyze RMC data collection and work to improve the implementation of collection techniques. The individual in this position exemplifies the Rush mission, vision, and ICARE values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•Bachelor’s degree is required; knowledge and/or proven experience with the creation, analysis, and reporting of data.
•High level of proficiency in data handling tools such as Excel, database applications, and data visualization applications.
•Experience in the use of an LMS system, Data Warehousing in any combination.
•Demonstrated experience managing projects involving a team of participants.
•Detail-oriented, highly organized with an ability to manage multiple tasks and interact with others professionally and cordially.
•Possess excellent written, verbal communication, and interpersonal skills and perform effectively on their own as well as part of a team.
•Maintains confidentiality and accuracy of all RMC student/course faculty data.
•Proven ability to set and maintain a standard for a high volume of productivity in a fast-paced environment.
•Must be able to build and maintain a positive team environment and culture.
Preferred Job Qualifications:
•Master’s degree
•1 year of experience in the project management of application systems and information management
•Experience in an academic environment

Job Responsibilities:
•Manages the day-to-day operation of Canvas and Oasis LMS systems; Triages and resolves all system issues. Works closely with CTEI and D&IS teams to investigate and solve issues.
•Serves as the administrator of RMC’s system to record student attendance and track requests for excused absence. Uploads data, maintains events and groups, and creates documentation for users. Works with aPlus+ representatives to troubleshoot issues or suggest enhancements.
•Participates in yearly curriculum building in RMC systems, including rostering, group creation, and event import.
•Manages Oasis user databases, including importing new users, and collaborating with clerkship coordinators and Graduate Medical Education (GME) to identify and deactivate users no longer active.
•Works with University IT staff to maintain Airtable user accounts.
•Develops and updates documentation for faculty/staff/students on the use of data, applications, and RMC systems. Maintains documentation for easy retrieval.
•Collaborates with RMC stakeholders to design visualization dashboards. Works with the RMC Data Manager to communicate vision to ensure the desired output.
•Maintains the integrity and confidentiality of RMC student, course, and faculty data.
•Manages/documents all updates to Canvas and Oasis LMS systems, so changes/updates are effectively communicated.
•Manages the creation of user accounts, including Active Directory (AD) username lookup, photo upload, and accurate permission/role assignments. Validates faculty rank for inclusion in Rush systems.
•Collaborates with CTEI staff to investigate and report on various functions of Canvas and Oasis, which may be underutilized or unused for possible enhancement; works with RMC faculty/staff to explore and implement these functions.
•Creates annual clinical lotteries, including core, elective,e and site determination for rising M3 and M4 cohorts and requirement checklists (procedures, diagnoses, duty hours).
•Manages the acquisition, storage, and organization of hardware, including laptops, workstations, peripherals, cables, and adapters.
•Collaborates with other RMC staff as part of the RMC Data Governance committee, reviewing and prioritizing data requests.
•Other systems projects/duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $65.45 - $109.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The staff perfusionist sets-up the heart-lung machine, intra-aortic balloon pump, autologous blood salvage system, other extracorporeal systems and related equipment. During a patient procedure requiring Departmental services, the staff perfusionist, under physician supervision, manages the cardiopulmonary bypass system, the intra-aortic balloon pump, isolated limb perfusion system, autologous blood salvage system and other related systems. The staff perfusionist assists implantation and monitors ventricular assist devices. They assist in the development and application of new techniques and maintain equipment and supplies. The staff perfusionist will supervise and teach perfusion technology students. The staff perfusionist is expected to provide on-call services on a regular and equitable basis. They will assist the Director in developing and revising Departmental Policies, Procedures and Guidelines. The Staff Perfusionist exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
1.The staff perfusionist must be licensed by the state of Illinois and certified by the American Board of Cardiovascular Perfusion. A staff perfusionist may be hired into the position if they are in the process of obtaining the appropriate credentials. However, they must obtain full credentialing within the first year of employment.
2.The staff perfusionist must have a Bachelors Degree however, the candidate will be encouraged to complete a relevant Masters program.
3.The staff perfusionist must have a broad understanding of anatomy and physiology and the interactions of the major organ systems.
4.The staff perfusionist must be able to properly select and set-up the heart-lung machine, which involves:
•Reaching to the floor intermittently for up to 1 hour to assemble the heart-lung machine.
•Moving laterally in a low position.
•Reaching to 6 feet.
•Removing 20-pound boxes from a 6-ft. shelve.
•Lifting 40 pounds from a height of 6" to 36".
•Pushing and pulling 50 pounds.
•Pushing 1/4" to 1/2" PVC tubing onto a connector up to the second bar without touching the connecting ends.
•Attaching a metal bracket with a screwing motion onto a pole at levels varying from 18 to 60 inches.
•Assembling Luer lock devices. (These are small (1/16") devices attached with a screwing action).
•Placing disposable supplies in a holder designed specifically for those devices. This involves precisely lining up the device to allow it to fit into the holder and lock into place with both screwing and lever locking actions.
•Moving various pieces of the circuit to the appropriate place. This involves moving around a machine in a 5' by 2' space to make the appropriate connections.
•Opening packages without touching interior package walls or contents.

Responsibilities:
1.Follow Departmental Policies, Procedures and Guidelines.
2.Communicate with appropriate personnel regarding work activities.
3.Review and evaluate patient charts prior to procedures in which they are involved.
4.Prepare and assemble the heart-lung machine for open-heart surgery including but not limited to, priming the system with appropriate fluid, medications, and blood derivatives.
5.Provide appropriate ancillary components and equipment to nurses, physicians, and other health care professionals.
6.Control blood flow rates and gas exchange during cardiopulmonary bypass within the limits designated by Departmental Guidelines and the attending surgeon, notifying the surgeon of any deviations from protocol.
7.Using Departmental Protocols and Guidelines to evaluate and treat patient hemodynamic and laboratory data.
8.Safely initiate and terminate cardiopulmonary bypass.
9.Provide cardioplegia delivery by preparing the proper solutions, priming the system, and ensuring the mixture is delivered at the correct temperature, pressure, ratio and volume.
10.Perform ultrafiltration and dialysis for removal of excess plasma water and electrolyte balance.
11.Set-up in a timely fashion and operate other extracorporeal systems, including but not limited to adult, pediatric, and infant ECMO; portable CPB; veno-venous bypass; and isolated limb perfusion.
12.Set-up, calibrate, and operate monitoring and diagnostic equipment used during surgery and the postoperative period.
13.Collect specimens for blood pH, pO², pCO², hematocrit, and electrolytes.
•Analyze and interpret results
•Take appropriate action
14.Operate analytical equipment for continuous monitoring of arterial and venous oxygen content.
15.Assemble and operate intra-aortic balloon assist devices.
•Adjust the intra-aortic balloon assist interval to achieve maximum assist for the patient.
•Evaluate adequacy of assist on a routine basis.
16.Assist with implantation, monitoring, and troubleshooting ventricular assist devices.
17.Keep appropriate records of techniques and procedures performed and generate the appropriate charges.
18.Maintain adequate inventories of Departmental supplies and notify the Director, Chief Perfusionist, or Assistant Director when any device does not operate within specifications.
19.Perform equipment maintenance and appropriately notify the Director, Chief Perfusionist, or Assistant Director when any shortage occurs.
20.Maintain cleanliness and sterility of equipment and supplies.
21.Assemble and operate autologous blood processing devices for use during open-heart surgery or any operative procedure requiring the use of this technology.
22.Assemble and operate equipment for procuring autologous growth factor, platelet-rich-plasma, and related services.
23.Provide the appropriate stand-by level for PTCA’s (percutaneous transluminal coronary angioplasty), OPCABs (off bypass CABG’s), and other procedures requiring perfusionist stand-by.
24.Provide call for emergency or after-hours cases, equipment set-up, transport, troubleshooting, or any other situation requiring the services of a perfusionist.
25.The staff perfusionist must be able to properly select and set-up all systems outlined in the Policies, Procedure and Guidelines Manual, which involves a comprehensive understanding regarding:
•Related components
•Related equipment
•Surgical procedures relating to Departmental Services
•Fluid dynamics
•Pharmacology related to extracorporeal technology
26.The staff perfusion must have a comprehensive understanding of
•Hemodynamics
•Hemostasis related to extracorporeal technology
•Acid base management
•Gas exchange
•Electrolyte and fluid balances
•Hematology
•Hypothermia and hyperthermia
•Pathophysiology of cardiopulmonary bypass and related procedures
•Principles and practices of extracorporeal technology
•Ventricular assist devices
27.The staff perfusionist must understand the complex metabolic needs of the patient undergoing extracorporeal circulation. The perfusionist must be able to optimize patient care by coordinating system parameter changes with physicians and nurses actions and assessments.
28.The staff perfusionist must understand intra-aortic balloon pump theory, including timing and troubleshooting
29.The staff perfusionist must have an understanding of physiological monitoring, including ECGs and arterial and venous invasive monitoring.
30.The staff perfusionist must have an understanding of autotransfusion theory and practices, as well as related sequestration procedures.
31.Supervise and teach perfusion technology students in:
•patient care and Departmental activities
•the classroom, lab, or other appropriate setting as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Diag Srvcs-CT

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00 PM - 7:30 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This role will provide CT Imaging for the broad patient population applying protocols defined the organization’s Radiologists and Cardiologists. This role will produce CT images that meet the quality expectations of the department. In addition to provision of CT support, is also proficient and available for working in two of the following areas: IR-CT, X-ray, O.R. X-ray, GI-Fluoro or Clinical Instructor. As a CT Tech, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Graduate from an accredited Radiography Program.
•Valid Illinois Emergency Management Agency (IEMA) license.
•Certification in CT with the American Registry of Radiologic Technologists (ARRT).
•In addition to CT, provides routine support to two of the following areas: IR-CT, X-ray, O.R. X-ray, GI-Fluoro or Clinical Instructor.
•Competent and proficient in operation of imaging equipment
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
•Working knowledge of the IT systems that support the modality
Physical Demands:
•Requires full range body motion including handling and lifting patients when necessary.
•Requires manual and finger dexterity and eye-hand coordination.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements

Responsibilities:
•Provides patient and family focused care that supports a welcoming and supportive environment and a positive patient experience.
•Maintains patient privacy and confidentiality.
•Understands and follows departmental protocols and procedures in the performance of exams and produces work that meets quality standards.
•Ability to identify and flag abnormalities.
•Produces work in an efficient manner that meets departmental productivity standards.
•Maintains the physical work environment in a manner that meets departmental and regulatory requirements.
•Reports supply shortage or equipment failure to section supervisor.
•Follows work and patient schedules.
•Assist physician in the performance of procedures.
•Maintains logs and documentation as per departmental protocol.
•Provides patient history or information necessary for proper interpretation of the procedure
•Participates in the training and development of students assigned to area through clinical affiliations.
•Fills department staffing needs as seen by the management team.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: N&H Multispecialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (6:30:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: IM Nephrology-Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Road Home Research Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

The Center for Trauma Recovery is seeking a bilingual English/Spanish  Licensed Clinical Social Worker (LCSW) to provide trauma-focused care to community members who have experienced violence and other traumatic events. In this role, you will conduct PTSD assessments, provide care management, and deliver Cognitive Processing Therapy (CPT) as part of a no-cost treatment program designed to make quality mental health care accessible survivors of traumatic events in our community. Advanced training in PTSD assessment and treatment is provided. Bilingual candidates are strongly encouraged to apply.

Summary:

The LCSW provides clinical consultation to assess and treat individuals with common mental and behavioral health conditions and their family members in a multidisciplinary outpatient practice setting, on inpatient, and hospital units and within the home and school communities. Insight and direction for patients will be offered to ensure that clients are connected to other services and support in the community, at school or in another appropriate setting. The LCWS works in collaboration with psychiatrists, psychologists, social workers, counselors and other members of the multi-disciplinary team. The person who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•Master’s degree in Social Work, Psychology or Applied Behavioral Science required.
•Current State of Illinois licensure as LCSW required.
•Two years of previous social work experience in healthcare, care management, mental health and/or social services
•Excellent interpersonal skills and solid knowledge of community resources, demonstrated organizational skills.
•Ability to assess patient and family needs, able to ask appropriate questions.
Preferred Job Qualifications:
•In-depth experience working with patient groups.
•Experience with evidence based therapies.
•Strong active listening, critical thinking, judgment and decision making skills.
•Excellent verbal and written communication, interpersonal and organizational skills.
•Proficiency with MS Office Suite.
•Ability to sense problems or potential problems.
•Ability to apply inductive and deductive reasoning to information received and identifying relationships between seemingly unrelated events/information.
•Bilingual English/Spanish preferred.

Responsibilities:
•Interviews, assesses and evaluates clients and families who present themselves for care; provides professional outpatient counseling and treatment with the goal of maximizing personal/family stability.
•Prepares intake summaries, treatment plans and case summaries while maintaining on-going confidential records.
•Charts member's treatment and progress in accordance with state and other regulations and in keeping with accepted community standards.
•Develops implements and evaluates treatment approaches for clients and affected family members, including individual, family, group or intensive therapeutic modalities.
•Confers and consults with physicians and other care team members regarding client's progress and treatment; this may include conferring with attending physicians regarding hospitalized clients regarding recommendations for treatment plans.
•Utilizes resources within the community that support children and families to meet treatment goals (these community resources will offer options for referrals to external resources for the client and/or family members).
•Participates in development, implementation and evaluation of programs within the psychiatry department at Rush.
•Develops and conducts psycho-educational classes and groups.
•Supervises the work of social work interns.
•Performs related duties as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Food And Nutr Srvcs-Clin Nutr

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical Dietitian 1 is responsible for providing medical nutrition therapy for patients at Rush. Active participation in the treatment process is essential as the Clinical Dietitian 1 interacts with patients and members of the healthcare team. This role will care for patient populations that are frequently unable to meet nutritional requirements orally, requiring enteral nutrition (EN) or parenteral nutrition (PN). This may include, but is not limited to, post-surgical, critically ill, neonatal, pediatric, and geriatric patients. The Clinical Dietitian 1 exemplifies the Rush mission, vision, and I CARE values, and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s Degree required
•Master of Science Degree in Nutrition or Dietetics or health care related field OR Bachelor’s Degree required in Nutrition or Dietetics or health care related field and two years clinical experience post-credentialing if RDN credential and license obtained prior to January 1, 2024.
•Registered Dietitian Nutritionist
•Licensed Dietitian Nutritionist, State of Illinois
•Must have academic preparation and/or experience in program management and in the care of persons with chronic disease
Preferred Job Qualifications:
•Member of the Academy of Nutrition and Dietetics
•Travel to ambulatory satellite clinic sites as needed
Abilities:
50% of time sitting, 50% of time walking or standing.
The above is intended to describe the general content of and requirements for the performance of this job. It shall not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Manages nutrition care activities by utilizing the nutrition care process and nutrition-focused physical examinations.
•Provides age-appropriate medical nutrition therapy for malnourished patients on a timely basis.
•Monitor patient status and implement changes in nutrition therapy to achieve optimal nutritional status as needed.
•Provides evidence-based nutrition counseling/education. Evaluates scientific literature and applies this information to clinical practice. Participates in the evaluation and/or development of educational materials.
•Maintains compliance with regulatory agencies.
•Maintains standards of care and follows the Code of Ethics as mandated by the Academy of Nutrition and Dietetics, the State of Illinois, and Rush Clinical Nutrition Services.
•Participates as a vital member of the multidisciplinary health care team. Contributes current nutrition information to other practitioners through in-services, rounds, care conferences, and meetings. Serves as the expert clinician in his/her area of practice and as an essential resource for other practitioners from other disciplines.
• Provides enteral feedings and/or parenteral nutrition per protocol. Closely monitors patients for feeding and/or parenteral nutrition complications. Adjusts feedings and/or parenteral nutrition orders to ensure optimal intake.
•Communicates nutrition care plan to external health care facilities or other clinicians.
•Serves as a preceptor for educating dietetics students and other healthcare professionals on evidence-based medical nutrition therapy.
•Contributes to departmental initiatives to accomplish mission and vision
•Contributes to review of clinical nutrition protocols and procedures
•Supports nutrition related research and quality improvement projects to ensure practicing at height of scope for credential

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Rush Access Center - Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for facilitating the daily operations of the referral/specialist/pre-visitor. These activities include assigning work duties for efficient registration of patients, maintaining employee's schedule, weekly/monthly/annual employee monitoring and reviews, responding to internal and external customer's inquiries and concerns. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School diploma or equivalent.
• Three years supervisory experience in a healthcare-related field, i.e. hospital, physician practice or clinic.
• Demonstrates a comprehensive understanding of the functions of Patient Access within the healthcare field.
• Ability to effectively communicate both verbally and written to subordinates, superiors and customers which would be expressed in a variety of ways, i.e. writing memos, writing the draft of a policy and procedure, conducting staff meetings (with a written agenda and minutes), responding to internal customers inquiries and , responding to patient's concerns.
• Ability to identify components within a process that require improvements; facilitate the improvement process and achieve the desired goal of improving the services provided by Patient Access.

Responsibilities:
1. Supervise and coordinates the daily activities of the Patient Access Coordinators/ Referral Specialists.
2. Managing the Epic work queues and patient queuing.
3. Collaborates with subordinates, supervisors, internal and external customers to achieve departmental and medical center goals.
4. Keeps the Patient Access Coordinators and management informed of pertinent events and change within the department area.
5. Recognizes process problems and assists in developing collaborative approaches to resolve the problematic issues.
6. In doing so, identifies opportunities for process improvements and ways to implement improvements.
7. Acknowledges employee efforts to improve performance and rewards/acknowledges their achievements.
8. Approach employees in an open manner, welcoming their feedback and participation.
9. Provides effective instruction to the Patient Access Coordinators who have skill deficits.
10. Administers timely, thoughtful, constructive disciplinary actions when needed per policy and provides adequate feedback and coaching sessions.
11. Completes daily/ weekly monitoring in an accurate, constructive, timely manner; compiling the data to utilize as a resource for the annual performance assessment.
12. Develops improvement goals with the Patient Access Coordinator and tracks their progress throughout the year.
13. Has a thorough knowledge of and adheres to departmental and Rush policies and procedures relevant to their position.
14. Conducts periodic staff meetings (minimum bi-monthly) as way of communicating updates to their staff and instruction on new policies and procedures.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.