Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Enterprise Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush is seeking a motivated and detail-oriented Financial Services Representative I to support our revenue cycle operations by managing open receivable accounts across all payers. In this role, you’ll play a key part in securing reimbursement by resolving payer denials related to coordination of benefits, eligibility, and requests for additional information. 

You’ll collaborate with internal teams and external payers to reduce outstanding receivables while maintaining a strong focus on accuracy, productivity, and quality. This position is ideal for someone who enjoys problem-solving, working with data, and contributing to continuous improvement in a fast-paced, mission-driven healthcare environment. 

If you’re passionate about delivering results, value collaboration, and want to grow your career within a respected academic medical center, we encourage you to apply. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly.
• Follow up of claims to the appropriate payer for reimbursement: Work directly with various departments to insure the charges are properly credited and / or debited.
• Develop, manage, and maintain various electronic documents used to manage these projects.
• Develop and report status of the project weekly.
• Eagerly accept challenging assignments.
• Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
• Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
• Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
• Work within your team to insure the team has all related job responsibilities.
• Develop, implement, & monitor system enhancements.
• Develop and communicate constructive feedback / issue solutions for problems as discovered.

Required Job Qualifications:

• High School diploma or GED equivalent
• 1 year of experience.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare.
• Able to enter and retrieve data within FSS0/ASF
• Familiar with Nebo's eCare billing editors such as Classic and CMS.
• Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.

Preferred Job Qualifications:

• Prior experience using Epic for Hospital Billing.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Psychiatry-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

The Psychometrician will conduct comprehensive psychological and developmental assessments for individuals with autism spectrum disorder (ASD) and other neurodevelopmental disorders (NDD) across the lifespan. The ideal candidate will have experience administering and scoring developmental, cognitive, and language assessments and be comfortable working with individuals across a range of ages and developmental abilities. Training and experience with the Autism Diagnostic Observation Schedule, Second Edition (ADOS-2) is highly preferred. Bilingual (Spanish/English) candidates are encouraged to apply, although bilingual proficiency is not required.

Summary:

The Psychometrician will administer, score, and document standardized psychological and neuropsychological assessments to patients of diverse clinical populations, including neurodevelopmental, neurological, medical, behavioral, and mental health conditions, under the supervision of licensed psychologists and will attend to the administrative needs of the service. This role works collaboratively with licensed providers, researchers, and interdisciplinary teams across assigned programs. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

•Bachelor’s degree.
•Experience administering and scoring standardized psychological and/or neuropsychological assessments across diverse patient populations, as directed by test manuals.
•Strong interpersonal as well as verbal and written communication skills.
•Excellent attention to detail and organizational skills.
•Proficient in Microsoft Office: Excel, PowerPoint, Word, Outlook.
•Ability to effectively interact with diverse populations, including persons who may have cognitive and/or behavioral problems.
Preferred Qualifications:

•Experience with REDCap and SPSS would be desirable

Responsibilities:

1. Conduct brief intakes with patients seeking a neuropsychological evaluation.
2.Enter outpatients into the neuropsychology clinic schedule as well as in EPIC.
3.Contact insurance companies to obtain benefits as well as initiate any necessary pre-authorizations.
4.If needed, assist in claims adjustment procedures.
5.Administer one-on-one neuropsychological test batteries to patients, score protocols, and report test scores to supervising psychologists.
6.Administer and score standardized psychological, developmental, and behavioral assessments for diverse patient populations, which may include individuals with a wide range of neurologic, medical, neurodevelopmental (e.g., autism spectrum disorder), and psychiatric conditions.
7.Draft test results and evaluation report for supervising psychologists as needed.
8.Assist in the training of interns, postdoctoral fellows, staff, and/or volunteers.
9.Perform regular quality assurance checks of trainees and/or research staff regarding test scoring and provide the necessary feedback to both students and supervisors.
10.Maintain supply of test forms, order any necessary forms or tests, and oversee maintenance and functionality of testing equipment.
11.Perform other job-related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Research Affairs-ResAdm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position works under the general direction of the Office of Research Affairs (ORA), providing clinical research coordination and operational support through the ORA Research Core in partnership with multiple clinical departments and divisions. The CRC works collaboratively with departmental leadership, Principal Investigators (PIs), study personnel, and sponsoring agents to ensure research is conducted in accordance with Good Clinical Practice (GCP), applicable regulations, and institutional policies. The CRC independently coordinates and manages multiple and/or complex clinical research studies, which may include grant-funded, industry-sponsored, and investigator-initiated studies, and performs study-related activities across the clinical research lifecycle. The individual in this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)

Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Social Work & Community Health

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

LCSW Psychotherapist for Rush Epilepsy – LCSW Lvl 1

We are seeking an experienced and highly motivated Licensed Clinical Social Worker to be part of our Psychotherapy Team in the Social Work and Community Health Department at Rush University Medical Center!

 What are some of the core values of the Social Work and Community Health Psychotherapy Team?

· Patient-centered: We build therapeutic relationships grounded in trust, mutuality, and respect. We collaboratively identify therapeutic goals that are meaningful for our patients and develop a plan to best achieve those goals. 

· Strengths-based: The strengths of our patients, families, and communities at the center of the healing process. 

· Collaborative: We provide mental health services within the context of a large academic medical center. To the extent that it is beneficial and empowering to our patients, we advocate for our patients and collaborate with other providers to make sure that the process of seeking care is as clear and empowering as possible. 

· Competence: Our therapists provide trauma-informed care and offer therapy from different theoretical, evidence-based approaches. 

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Rush is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please also feel free to note which pronouns you use (e.g., she/her/hers, he/him/his, they/them/theirs, etc.).

 Job Summary:

This position in the Social Work and Community Health (SWaCH) Department will provide psychotherapy to patients referred to our clinic by Rush Epilepsy. Please take a look at our psychotherapy clinic’s website linked here: Psychotherapy Services | Rush. To best support the mental health needs of this population, we are looking for candidates with a strong background in mental health treatment and experience with medically complex populations, including but not limited to those who are diagnosed with epilepsy, functional neurological disorders (FNDs), or any other related neurological conditions. While this experience is preferred, we encourage those who are interested in learning about the population to also apply.

This position will also have the opportunity to receive individual and group supervision while having access to continuing education opportunities throughout the hospital system. This position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:

Required Job Qualifications:

•Master’s Degree in Social Work.

•Licensed Social Worker (LCSW) in State of Illinois.

•Two years’ experience in healthcare, care management, mental health and/or social services.

Preferred Job Qualifications:

•Experience with relevant population(s).

•Professional qualities such as initiative, self-reflection, commitment, responsiveness and adaptability.

•Knowledge of care management, community-based interventions, assessment, counseling and/or motivational interviewing.

•Computer literate (Microsoft Office and others).

Physical Demands: n/a

Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:

· Provides patient-centered and trauma-informed psychotherapy services to adults and older adults engaged with the Rush Epilepsy clinic and addresses the specialized needs of this population, including adjusting to diagnosis and managing mood concerns as they relate to trauma, depression, anxiety, etc.

· Carries out comprehensive psychotherapy intake assessments (both in person and via teletherapy) to develop a plan of care for the client.

· Provides specialized treatment modality as part of Rush’s Non-Epileptic Seizure Treatment (NEST) model and participate in scheduled meetings/clinic days with interdisciplinary team (in person). 

· As part of NEST psychotherapy delivery, work with patients’ caregivers/supports as appropriate, including family sessions as indicated. 

· Participate in supporting research projects done by Rush Epilepsy clinic to enhance treatment outcomes for patients.

· Works collaboratively with psychotherapy patients and families to develop therapy goals and provide the necessary tools, skills, and resources to help achieve those goals.

· Maintains relationship with Rush Epilepsy providers through consistent and timely communication and participation in interdisciplinary meetings as scheduled.

· Completes all documentation and billing of patient sessions and other patient interactions in Epic software.

· Connects patients and their families to relevant resources, both at Rush and in the community, to address their needs.

· Promotes Rush University System for Health clinical services by referring clients to relevant Rush clinics.

· Leverages experience to support team members in training, crisis management, etc. as needed.

· Represents the department at meetings, conferences or other public engagements on an as-needed basis.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HB Govt Billing-Collections

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
General purpose of the position is to manage the open receivable including, securing reimbursement, guarding the Medical Centers assets, minimizing financial risk, working on behalf of our patient's financial liability. The Financial Services Representative 2 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. This role includes performing re-bills, Debit & Credits, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits as well as notifying denial management of audits. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for governmental payers.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
• Familiar with Nebo's eCare billing editors such as Classic and CMS. Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing and collection processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
Preferred Job Qualifications:
• Prior experience using Epic for hospital billing.

Responsibilities:
1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is collected in accordance to contract allowable payment schedule.
2. Follow up on claims with the appropriate payer for reimbursement.
3. Work directly with various departments to insure the charges are properly credited and / or debited.
4. Develop, manage, and maintain various electronic documents used to manage these projects.
5. Develop and report status of the trend issues weekly.
6. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
8. Monitor Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
9. Work within your team to insure the team has all related job work flows and processes.
10. Monitor system enhancements - Develop and communicate constructive feedback/issue solutions for problems as discovered.
11. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
12. Develop, implement, & monitor system enhancements.
13. Develop and communicate constructive feedback/issue solutions for problems as discovered.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Graduate Medical Education-GME

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
In collaboration with the Program Director, the Senior GME Program Administrator (SPA) manages and administers one or more GME residency/fellowship programs in accordance with accreditation requirements and institutional and program policies. The individual in this role provides interim administration for defined elements of one or more GME residency and/or fellowship programs to ensure maintenance of essential program functions. The SPA independently manages annual program activities and the day-to-day operations of the program. The SPA’s leadership role is critical to the success of the program. The SPA serves as liaison between residents, fellows, faculty, other staff members, and internal and external organizations and effectively interacts with accrediting bodies, professional organizations, and other teaching hospitals. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree or equivalent combination of education and experience
•At least 3 years prior program administration experience in graduate medical education
•Proficiency with Microsoft Office applications (Word, Excel, Access, PowerPoint)
•Proficiency with GME software and systems such as ERAS, ADS and MedHub
•Ability to independently organize and produce work, establish procedures and systems, and manage workflows.
•Ability to conduct data analyses and report on results
•Excellent verbal and written communication skills
•Effective interpersonal skills
Preferred Job Qualifications:
•TAGME certification preferred

Responsibilities:
•Assesses program requirements with accreditation requirements. Collaborates with the program director to meet accreditation reporting requirements and implement strategies to ensure compliance with accreditation standards.
•Manages program operations budget.
•Enforces resident/fellow compliance with program, institutional, regulatory, and accreditation requirements and educates house staff about requirements. Develops process improvements to increase compliance and facilitate reporting.
•Develops and improves systems for effective tracking of data and sophisticated reporting, and all documentation required by the institution, the ACGME, program committees, and department leadership.
•Plans and coordinates educational activities including scheduling speakers, coordinating presentations, and preparing and distributing agendas and materials. Negotiates contracts with facilities and caterers. Prepares reports and maintains documentation for all educational requirements.
•Coordinates the delivery of resident/fellow, faculty, and program evaluations, and monitors completion. Develops sophisticated, tailored evaluation reporting to support committees and program improvement activities. Advises Program Director on Residency Database Management functionality and collaborates on the development of evaluation forms. Coordinates resident/fellow semi-annual and summative evaluations.
•Manages administrative and planning logistics for events, retreats, and In-service exams.
•Oversees orientation and onboarding activities and presents information as a member of the administrative team. Completes house staff onboarding requirements, including visa applications, and licensing forms. Acts as a resource for house staff navigating onboarding.
•Collaborates with the program director to complete and document program oversight and compliance activities, such as program committees and the Annual Program Evaluation. Communicates with internal and external organizations to clarify requirements and report on program compliance. Ensures program compliance with institutional policies and procedures.
•Staffs program committees and collaborates with committee chairs to develop agendas, prepares robust data collection and reporting, documents meetings, and follows up on action items.
•Maintains program policies and enforces compliance with program and institutional policies. Critically evaluates program policies to ensure alignment with institutional and accreditation requirements. Partners with program leadership in the development of program-level policies. Provides guidance to residents/fellows on program and GME policies. Develops handbooks and training materials.
•Partners with program director to address program management challenges. Identifies and evaluates methods for improvement and makes recommendations to program leadership.
•Partners with the Program Director in the development of recruitment strategies, procedures, and materials. Manages and screens applications using ERAS or other application software. Manages all phases of the interview process. Collects, analyzes, and reports on data in support of recruitment goals. Advises the program director on NRMP regulations and institutional policies related to recruitment.
•Advises the program director on applicant eligibility for medical licenses and visas.
•Maintains resident/fellow schedules, including annual rotation schedules, call schedules, and clinic schedules. Records schedules and absences accurately in MedHub. Coordinates schedules with affiliated sites and ensures trainee documentation for affiliates is submitted. Maintains PLAs and accuracy of affiliated sites listed in MedHub and ADS. Counsels residents/fellows concerning ABMS-specialty board educational requirements, adjusting schedules when needed. Independently coordinates with other services, sites, and departments, including rotation/call schedules, evaluations, conferences, interviews, room/course scheduling.
•Maintains and develops new content for external and intranet program websites.
•Updates content of external and intranet program websites as needed.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: System Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $62.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Are you passionate about using data to improve patient care, medication safety, and pharmacy operations? Rush University Medical Center is seeking a Medication and Pharmacy Data Analytics Specialist to help transform complex healthcare data into actionable insights that drive clinical, operational, and strategic decision-making across our growing pharmacy enterprise. 

In this highly collaborative role, you will serve as a key partner between Pharmacy Operations, Pharmacy Informatics, Knowledge Management, and Information Technology teams, leveraging data to optimize medication-use processes, improve clinical workflows, and support enterprise-wide pharmacy initiatives. You will design and develop analytics solutions, build and maintain data integrations, create dashboards and reports, and uncover meaningful trends that help improve patient outcomes and operational performance. 

This position is ideal for a data professional who enjoys solving complex problems, working directly with stakeholders, and translating data into compelling stories and actionable recommendations. You'll have the opportunity to work with leading healthcare technologies, electronic health records, pharmacy systems, and advanced analytics tools while helping shape the future of pharmacy services at a nationally recognized academic health system. 

The ideal candidate combines strong technical expertise in healthcare analytics, data management, and reporting with a passion for collaboration, innovation, and continuous improvement. Experience with healthcare data, pharmacy operations, Epic, SQL, Tableau, and data warehousing environments will position you for success in this role. 

Join Rush and play a critical role in advancing data-driven pharmacy care, improving medication safety, and supporting innovative healthcare solutions that make a meaningful difference for patients and providers every day. The identified candidate exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:
Collaborative Problem Solving

• Produces deliverables for leadership and communicates with all levels of stakeholders.
• Collaborate with healthcare providers to implement and refine workflows that incorporate pharmaceutical data.

Pharmacy Informatics

• Continuous improvement of pharmacy-related IT systems, including medication dispensing software, inventory management tools, and automated dispensing technologies.
• Leverage data to improve medication safety, reduce errors, and enhance clinical decision-making.

Data Management and Integration

• Gather business and data requirements from stakeholders.
• Captures, develops, and documents data definitions, business rules, and data quality requirements.
• Design and maintain databases that store pharmaceutical, clinical, and operational data (e.g., medication records, patient outcomes, drug interactions).
• Integrate data from various sources such as electronic health records (EHRs), pharmacy management systems, and clinical decision support tools to optimize and automate decision making.

Data Analysis and Reporting

• Conducts data analysis in support of a variety of analytic solutions.
• Create and produce forecasts, reports, ad hoc requests, dashboards, etc.
• Interprets data, analyzes results, create visualizations, and provides insights to determine operational impact, trends, and opportunities to communicate insights to pharmacists, clinicians, and leadership.
• Produces reports and analytics that facilitate evidence-based clinical, financial, and operational decisions.

Systems Development and Automation

• Identifies and defines both process and data improvements.
• Build and maintain systems to process, integrate, and transform data into robust analytics.
• Create algorithms or models to predict medication utilization.
• Work with software developers to integrate data solutions into existing healthcare platforms.

Stakeholder, Regulatory and Clinical Support

• Ensures compliance with deliverable reporting requirements by performing quality data audits and analysis.
• Ensure data accuracy, security, and compliance with regulations.
• Provide expertise on drug-related data to support clinical trials, population health management, or precision medicine initiatives.

Required Job Qualifications:

• Education: Bachelor’s degree in information science, computer science or related field.
• Experience: 3 years of data analysis, query design, and reporting experience.
• Experience with test reporting solutions in house reporting solutions, i.e. Tableau, MS SQL Server and Oracle.
• Experience with reports, dashboards, scorecards using Microsoft SSRS, SSAS, and MDX in a data warehousing environment.
• Strong analytical, multi-tasking and problem-solving skills.
• Demonstrated experience in requirements gathering and using relational databases.
• Ability to perform detailed data analysis (i.e. determine the structure, content, and quality of the data through examination of source systems and data samples).
• Good visual aesthetic sense relative to report development and presentation to the user.
• Excellent written and verbal communication, facilitation, and customer facing skills
• Must have a strong customer service orientation and excellent organizational skills.

Preferred Job Qualifications:

• Experience: Demonstrated pharmacy experience; Proven experience with data engineering tools and healthcare IT systems (e.g., EHRs like Epic or Cerner).
• Specialized certification(s): Epic Revenue Data Model, Epic Clinical Data Model Certification, Epic Clarity Data Model Certification, Epic Caboodle (Data Warehouse) Data Model Certification, Epic Cogito Certification, Epic Willow Ambulatory Certification, Epic Willow Inpatient Certification.
• Microsoft SQL Server, Oracle, T-SQL; PL/SQL.
• Familiarity with ERP information systems.
• Familiarity with EMR information systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: RUSH Sourcing & Value Analysis

Work Type: Full Time 

Work Schedule: 8 Hr (7:00 AM - 3:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Contract Administrator is responsible for assisting in the management of Supply Chain agreements for Rush University System for Health and all subsidiary and affiliate entities. The position works with the Supply Chain and Contracting teams to ensure contracts are submitted, reviewed, tracked and executed in compliance with Rush Standard terms and practices. This role is vital to protect and advocate for Rush, while also providing oversight on spend commitments. The Contract Administrator role identifies issues, risks, and opportunities, resolves conflicts, solves challenges, and works on their daily tasks in a detail-oriented, timely manner. The role includes administrative functions to support the Supply Chain office as needed. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
: Required Job Qualifications:
•Bachelor’s degree or HS diploma + three years of relevant.
•At least three years of relevant work experience required.
•Proficient in Excel, Microsoft Word and Power Point is required.
••Strong critical thinking, problem analysis and problem solving skills.
•Ability to work with a wide range of stakeholders.
•Strong written and verbal communication skills.
•Excellent organizational, analytical skills and ability to multi-task.
•Clear and concise verbal and written communication skills to effectively communicate to end users and leadership teams when needed.
•Ability and desire to function both collaboratively and independently, each within and in support of a cohesive and thoroughly integrated team
•Approachable, positive, energetic, and proactive nature, with excellent ability to communicate both verbally and in writing
•Committed to accountability, process improvement, and process excellence
Preferred Job Qualifications:
•Experience with CLM software systems such as Meditract, Agiloft or Workday
•Familiarity with Healthcare and/or Supply Chain related contracts
•Familiarity with healthcare industry and its regulatory nature

Responsibilities:
•Receives, triages reviews and processes incoming contract request through Agiloft (CLM) system, ensuring all required documentation and attachments are complete before review begins. Reviews contracts against Rush standard business terms, including payment terms, termination, renewal, indemnification, insurance and redlines using approved clause library up to the approved contract value. Maintains the clause library, agreement templates in the CLM systems. Escalates recommended updates to the contract manager and sourcing leadership for review and approval before publishing and roll out to organizational teams.
•Owns contract cycle time from intake of submission to completion, follows up during each stage of the review cycle when stuck in end user, buyer or signature queue. Contributes to dashboard updates via tracking and reporting metrics and assists the Contract Manager and sourcing team in identifying contract lifecycle performance trends, bottlenecks and process improvement opportunities.
•Communicates contract status, document deficiency, and submission requirements back to end user and Sourcing Managers to ensure contracts move through the review process without delay.
•Educates and supports end users on correct contract submission requirements, contracting policies and procedures.
•Engages with vendor and end user during the terms and conditions review stage on business terms alignment.
•Other duties and projects as assigned based on business need, priorities and growth.
•Each quarter the Supply Chain team meets in person for discussion and work. This role has quarterly onsite travel expectations to Rush University Medical Center in Chicago.
•Contract administrator will follow the I CARE values of Rush University System for Health: Innovation, Collaboration, Accountability, Respect, and Excellence

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: RUSH Legal Affairs

Work Type: Full Time 

Work Schedule: 8 Hr (8:00 AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $50.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
In conjunction with the Senior Associate General Counsel -RCMC and members of the Office of Legal Affairs (OLA), this position is responsible for assisting in the management of transactional legal agreements for Rush University System for Health and all subsidiary and affiliate entities. This role reports directly to the Senior Associate General Counsel – RCMC and partners with Sourcing, Corporate Finance and system contract requestors and leaders as needed to ensure oversight and appropriateness of legal contractual arrangements. This individual exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor's degree is required.
•5 years of paralegal experience with 3 years as a transactional paralegal.
•Familiarity with the health care industry and its unique issues is preferred.
•Proficient in Excel, Microsoft Word and Power Point is required.
•Strong critical thinking, problem analysis and problem solving skills.
•Excellent organizational skills and ability to multi-task.
•Clear and concise verbal and written communication skills
•Organizational and analytical skills required.
•Experience meeting deadlines required.
•Experience working collaboratively and independently.
•An approachable, positive, energetic, and proactive nature.
•Committed to accountability, process improvement, and process excellence.

Responsibilities:
1.Is proficient in utilizing the Rush contract management system, Agiloft, for all contract processing from initial draft through execution.
2.Reviews and/or drafts various legal contracts and other documents and advises internal clients of potential legal risks.
3.Assists in day to day management of Agiloft contract records.
4.Educates and supports end users who need assistance in following the Agiloft contracting processes.
5.Tracks and manages Agiloft assigned portfolio of agreements, validating user submissions and auditing attachments.
6.If requested negotiates changes to contracts directly with vendor in consultation with the business leaders and under the direction of the Senior Associate General Counsel.
7.Manages incoming requests for the legal review of corporate transactions on behalf of Rush and its affiliated entities via tasks assigned by the Sourcing transactional team.
8.Maintains a library of pre-approved form documents, contract clauses, templates, and historical documents, and adds or revises material, as needed.
9.Performs general corporate transactional support for Rush and its affiliated entities.
10.Other duties and projects as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Med Ctr Engin-Management

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Rush University Medical Center is seeking a highly organized and detail-oriented Utility & Energy Billing Coordinator to support energy and utility bill management for the Rush health system. Reporting to the Energy Manager within the Medical Center Engineering department, this position plays a critical role in ensuring the timely processing and payment of utility bills across the Rush enterprise, including three hospital campuses and approximately 80 offsite clinics.
The Coordinator will receive, log, and track utility invoices—including electric, gas, water, sewer, chilled water, and steam—as well as manage other recurring facility-related contracts such as cable TV. The ideal candidate will be proactive in identifying missing or delayed invoices and work closely with vendors, accounts payable, and the Energy Manager to prevent service disruptions. This role requires a high level of accuracy, dependability, and a strong customer

Other information:
•High school diploma or equivalent.
•2–3 years of experience in accounts payable, utility billing, or administrative support role.
•Strong attention to detail and organizational skills.
•Ability to manage multiple invoices, deadlines, and vendor communications across a large system.
•Proficiency in Microsoft Excel and document management tools.
•Strong verbal and written communication skills.
•Ability to work both independently and as part of a team.
Preferred Job Qualifications:
•Experience working in a healthcare, higher education, or complex institutional environment.
•Familiarity with utility vendors and basic knowledge of utility billing practices.
•Experience with utility tracking platforms, accounting systems, or energy management systems (e.g., EMIS).
Physical Demands:
•Ability to Lift up to 25lbs
•Ambulate large campus, occasionally regional locations

Responsibilities:
•Receive, log, and organize all incoming utility invoices for electricity, natural gas, water, sewer, chilled water, and steam across all Rush facilities.
•Ensure invoices are accurate, complete, and submitted for payment in a timely manner in coordination with Accounts Payable.
•Monitor due dates and follow up on missing or delayed invoices to avoid late fees or service interruptions.
•Assist the Energy Manager in resolving billing discrepancies and communicating with utility providers as needed.
•Maintain a comprehensive utility bill tracking database or system, ensuring up-to-date records across all sites.
•Coordinate billing for additional recurring facility-related services, such as cable TV and other select service contracts.
•Flag and escalate any anomalies in billing amounts or usage patterns for Energy Manager review.
•Prepare summary reports or bill logs for department and finance use.
•Support sustainability and energy reporting efforts by maintaining accessible and accurate utility records.
•Provide general administrative support to the Energy Manager and Director of Facilities Management as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.