Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Rheumatology-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: Based on NIH scale $63.480 - $77.076

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Incumbent performs molecular, cellular, and immunology work and experiments under limited supervision, utilizing advanced degrees of technical proficiency. Designs, initiates, and performs complex scientific research experiments within a Translational Medicine research laboratory. Evaluates data, and prepares final reports/papers based on experimental results. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
A mature and motivated individual who is well trained in areas of molecular biology, cell biology, and immunology
Education: PhD or MD, or equivalent experience
· Earned MD or PhD in biological sciences or equivalent. Molecular biology, cell biology or immunology PhD preferred.
· Expertise in molecular biology (PCR, RT-PCR, RNA seq), cell culture, immune functional assays utilizing patient samples, ELISA assays, and flow cytometry (FACS).
· Expertise in working with relevant experimental models of disease.
· Enthusiastic, self-motivated, efficient and interacts well with others as part of a team.
· Ability to work independently.
· Excellent written and verbal communication skills.
· Ability to organize and perform laboratory work on several concurrent research projects.

Preferred Job Qualifications:
· Strong communication, data analysis, computer and organizational skills.
· Expertise with confocal imaging techniques and with high-content screening platforms.

Physical Demands:

Competencies:

Responsibilities:
· Plans and directs experiments related to molecular and cellular biology, and immunology research, including the planning and execution of an assigned project.
· Identifies an original research project, experiments, and potential research directions related to research activities; collects, evaluates, interprets and provides documentation of research data to accomplish research objectives.
· Work collaboratively with Rush University physicians and clinicians to obtain patient specimens and patient clinical data.
· Provides own data collection, preparation of manuscripts, and research papers for presentation and/or publications.
· Maintains a safe laboratory environment and ensures compliance with governmental and University policies, procedures, rules, and regulations.
· Performs other job related assignments as assigned.
· May also be required to supervise research employees and/or nonexempt staff.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 PM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Dermatology-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: Based on NIH scale $63.480 - $77.076

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position conducts independent and/or collaborative research experiments within a department or research group at Rush
University Medical Center. This may include planning, designing and executing complex research studies, procedures, and
protocols; problem solving research challenges; contributing to discrete components of a larger project under the direction of a
senior or principal researcher; organizing, synthesizing, and analyzing data; preparing reports and contributing to manuscripts;
participating in drafting/finalizing grant submissions; attending and participating in conferences, meetings, and/or speaking
engagements; and providing mentorship and training to undergraduate or graduate students. The incumbent in this position
exemplifies the rush mission, vision, and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
•Ph.D., M.D., or equivalent terminal degree in a relevant field.
•Experience in a relevant scientific discipline. Proficiency in relevant research tools and techniques.
•Critical eyes towards consistency, reproducibility, and the scientific method.
•Excellent organizational, analytical, and communication skills. Strong interpersonal skills.
•Strong scientific writing skills.
•Ability to work both independently and collaboratively in a multidisciplinary environment.
•Excellent computer skills.
•Ability to multitask.
Preferred Job Qualifications:
•Experience maintaining safety and ethics in a research/laboratory environment.
•Knowledge of medical research compliance and ethics (e.g., HIPAA, GCP).
•Record of scholarly publications.
•Experience in grant writing.
•Prior project management experience.
•Mentoring experience.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Contribute to the design and execution of clinical or laboratory-based studies. As assigned, lead and manage projects.
•Conduct independent and collaborative research on specific research project(s). Design and conduct experiments or
computational studies aligned with project goals.
•Collect, analyze, and interpret research data using appropriate statistical, scientific, medical, and/or clinical methodologies.
Prepare relevant reports.
•Compare actual and expected results and suggest solutions to correct deviations. Problem-solve research challenges as needed.
•Evaluate existing research techniques and recommend improvements to ensure quality and productivity.
•Prepare manuscripts for publication in peer-reviewed journals.
•As assigned, prepare and present findings at departmental meetings, conferences, and seminars.
•Assist in the mentoring and training of graduate and undergraduate students.
•Collaborate with researchers within and outside the department.
•Support grant writing, proposal submission, and progress reporting to funding agencies.
•Support/maintain a safe laboratory environment and ensure compliance with governmental and University policies, procedures,
rules, and regulations.
•Perform other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois - Hybrid

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HR Partners

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:  $94,827 - $154,315 per year 

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The HR Compliance Manager is responsible for the leadership, oversight and management of all regulatory and compliance processes within Human Resources, and ensures adherence to Human Resources regulatory requirements, maintaining and updating HR policies and processes, and offering expert consultation on compliance-related matters. Prepares for, owns and leads the HR response to regulatory visits, including collaboration with leaders and employees across the organization. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:
1.Proactively creates, maintains, updates, and owns all Human Resources policies and processes; ensures all comply with federal, state, and local laws and regulations, as well as business and University goals. This includes leading regular institution policy reviews and ensuring stakeholder alignment and timely updates.
2.Develops, monitors, and audits all regulatory, legal, and organizational compliance requirements related to the pre-employment and employment cycles.
3.Acts as a subject matter expert on HR-related compliance matters and their impact on the organization. Provides consultative support to HR Business partners, Centers of Excellence (COEs) and senior leadership on policy interpretation and application. Collaborates with departments within and outside of HR to promote compliance awareness and consistency in policy execution.
4.Leads and manages the Human Resources’ department-wide role in audit and accreditation initiatives and visits from regulatory bodies. Proactively prepares prior to regulatory visits to ensure smooth response.
5.Responsible for ensuring system compliance with employee licensure and certification requirements
6.Develops and leads organization-wide and department-specific communication of and training on existing, new, or revised HR policies. Partners with Communications and Learning & Development to develop communication and change management plans; ensures clarity and accessibility of HR policy materials for employees and leaders.
7.Regularly and proactively conducts HR compliance audits, assesses and identifies areas of potential risk or documentation deficiencies, and implements and leads process improvements and corrective actions where necessary. Provides audit results and reporting on quantitative and qualitative data and findings.
8.Partners with Procurement and Legal to review HR vendor agreements for compliance requirements and risk management, including all contingent worker and/or contractor agreements.
9.Maintains an understanding of regulatory issues and stays current on applicable standards through seminars, training courses and regulatory literature.
10.Coordinates with the Office of Legal Affairs and HR COEs to maintain alignment with legal and operational standards.
11.Assists the Office of Institutional Equity with OFCCP compliance initiatives, including the Affirmative Action Plan and related activities.
12.Partners with Digital & Information Services teams to ensure HR data privacy and compliance.
13.Develops process maps, governance documents, and knowledge resources to ensure operational consistency.

Other information:
Required Job Qualifications:
1. Bachelor’s Degree in Human Resources, Business Administration, Legal Studies, or a related field.
2. 3-5 years of experience in HR policy development, compliance, or regulatory affairs.
3. Equivalent education and experience may be considered.
4. Strong working knowledge of employment laws, labor standards, and compliance frameworks.
5. Experience in policy authorship, legal research, and regulatory interpretation.
6. Excellent writing, communication, and interpersonal skills.
7. Ability to manage complex projects in a dynamic, fast-paced environment.
8. Proficiency in Microsoft Office Suite and experience managing digital policy systems.
Preferred Job Qualifications:
1. Juris Doctor (JD) or advanced degree in a related field.
2. Experience with PolicyTech.
3. Experience managing compliance in a hospital system.
Physical Demands:
Requires the ability to travel to various locations within the Rush system.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Guest Relations Info Desk

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (11:30 AM - 8:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.48 - $25.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Guest Relations Associate is responsible for providing a welcoming and supportive service experience for patients, families, visitors, and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, service, and support in a timely manner. Individuals in this position are expected to behave in a positive, professional, and enthusiastic manner, as they are often the first contact patients and visitors will have with RUMC.
In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence, and will exemplify the Rush mission, vision, and values, acting in accordance with RUMC policies and procedures.

Other information:
•Required Job Qualifications:
•High School diploma or equivalent required
•18 Years of age or older
•Preferred Job Qualifications:
•One year of college
•1-2 years previous job related experience
•Physical Demands:
•The ability to independently move between work stations on campus

Responsibilities:
•Initiate greetings and positive interaction with patients, visitors, and staff.
•Provide a welcoming impression and convey clear, precise information and directions in both face-to-face and telephonic interactions.
•Approach all encounters with customers in a courteous, respectful, attentive, and service-oriented manner, representing the professional image of RUMC and its mission, vision and values.
•Respect all customers’ privacy, perspective, priorities, time, and abilities.
•Exercise sound judgment and appropriate discretion in resolving guest relations service issues.
•Seek out current organizational information that affects this job function and provide appropriate feedback to Guest Relations Manager on information needs.
•Monitor and report on trends related to service needs for continuously improving service delivery.
•Always comply with Guest Relations policies and procedures to ensure high quality service delivery.
•Communicate patient arrivals to clinical personnel.
•Communicate with Volunteer Services and Transport for the procurement of wheelchair assistance.
•Assist with support for effective patient flow.
•Ensure the work environment is clean, well-organized, safe, and presents a professional and welcoming image to customers.
•Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.
•Ensure all vendors are listed on the SharePoint site before issuing an access badge.
•Ensure that appropriate patient information is entered into the EPIC system.
•Collaborate with coworkers and manager on scheduling requirements and be present at assigned workstations as scheduled. Requirements may vary according to department needs.
•Photograph, check in and issue visitor passes to guests according to the Rush Visitor Management policy.
•Perform other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Res-Recr - Buell

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.07 - $56.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Under the general direction of the Principal Investigator and Supervising Data Scientist for the Rush Interdisciplinary Consortium for Critical Care Trials and Data Science (RICCC), the Data Scientist will independently develop and execute complex data analysis and statistical modeling projects. The individual will use machine learning and computational methods to preprocess and analyze electronic healthcare record data. Databases will include critical care and ICU datasets, including CLIF (Common Longitudinal ICU Data Format, www.clif-icu.com), Epic Cosmos data, and multi-center clinical trial data. 

Summary:
This position is responsible supporting our clinical and financial analytics projects using Big Data technologies. The ideal candidate is adept at using large data sets to find opportunities for clinical and financial optimization and using models to test the effectiveness of different courses of action. They must have course work or experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•Bachelor degree in statistics, bioinformatics, mathematics, data science or equivalent field.
•3 years of experience of clinical research or analytics working with relational databases in a healthcare or hospital environment.
•Experience using statistical computer languages (SAS, SPSS, R, Python, SLQ, etc.) to manipulate data and draw insights from data sets.
•Strong understanding of clinical trial process and clinical technology.
•Knowledge of statistical and data mining techniques.
•Experience managing disparate data sets and using quantitative and qualitative analysis.
•Experience in a fast-paced environment and in managing multiple priorities effectively.
•Experience presenting data to a variety of audiences.
•Clear and concise written and verbal communication skills.
•Analytical, multi-tasking and problem solving skills.
•PC proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).
Preferred Job Qualifications:
•Master’s Degree
•Computer programming languages: R, Python, SLQ, C, C++, Java, JavaScript, etc.
•Distributed data/computing tools: Map/Reduce, Hadoop, Hive, Spark, MySQL, etc.
•Visualization/presentation tools: Tableau
•Business intelligence platforms: SAP BusinessObjects, Microsoft Power BI

Responsibilities:
•Handles moderately complex work critical to the organization.
•Produces analytics that facilitate evidence-based clinical and financial decisions
•Conduct QA of models’ outcomes and monitor model performance regularly.
•Develops, implements and validates new predictive modeling algorithms and applications
•Develops analytic data sets and uses statistical software to analyze data sets as requested
•Builds predictive models and complete various analytical projects.
•Uses third party software tools in development of queries and visualizations
•Suggests/builds software tools to streamline the building of models and other analytics.
•Provides critical guidance for the development and implementation of models and analytics products.
•Conducts exploratory data analysis from complex, disparate data sources to recognize patterns, and identifies performance improvement opportunities.
•Generates hypotheses and analyze data to test and interpret results.
•Creates clinical and administrative reports. Creates mechanisms for approving and distributing reports.
•Communicates findings from exploratory and predictive data analysis broadly to team and leaders.
•Identifies improvement opportunities in reporting and BI tools and collaborate with Products Technology to implement enhancements.
•Collaborates with key leaders and clinicians to build analytical acumen across all analytic roles.
•Develops prototypes, test methods and algorithms. Leverages emerging statistical methodologies to drive innovative analytical solutions to create insights from clinical data.
•Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports.
•Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Res-Recr - Buell

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Under the general direction of the Principal Investigator and Supervising Statistician for the Rush Interdisciplinary Consortium for Critical Care Trials and Data Science (RICCC), the Statistician 1 independently performs statistical analyses of critical care and ICU datasets, including CLIF (Common Longitudinal ICU Data Format, www.clif-icu.com), Epic Cosmos data, and multi-center clinical trial data. Develops and implements complex analytical programs to support epidemiological studies of critical illness and clinical trials. Provides quantitative and analytical support to multiple research projects within RICCC. 

Summary:

Under the direction of the Supervising Statistician or Statistician Manager, the Statistician 1 writes and runs computer programs to summarize and perform statistical analyses on data concerning topics in the biomedical sciences, preparing reports to summarize those results. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

•Master’s degree in Biostatistics, Statistics or closely related field.
•2 years of experience performing statistical analysis of biomedical or related data.
•Knowledge of linear and logistic regression, longitudinal analysis and survival analysis methods.
•Strong analytical skills.
•Proficiency with SAS or R/R-studio programming. Proficiency with Microsoft Office (Word, Excel, Power Point).
•Clear and concise written and verbal communication skills.
•Detail oriented and careful attention to accuracy.

Responsibilities:

•Compute new variables in output for specific requests, displaying stages by showing summaries of all records and by showing all data for one or more participants.
•Develop, write and run complex computer programs in SAS and R to 1) utilize, summarize, and describe datasets, including frequencies, lists, and plots and 2) perform statistical analyses of biomedical data, employing appropriate statistical methods, such as survival analyses, generalized linear modeling, nonparametric methods and graphical methods. Types of data analyzed include categorical, longitudinal, and censored failure-time data. All programs should be organized and modular.
•Perform quality checks for programs that summarize and describe by examining data to identify potential data inconsistencies. Document for review.
•Document programs clearly to facilitate interpretation and general use by other members of the team and by investigators.
•Store all output and programs on servers and file systems accessible to other team members.
•Upon request, working closely with investigators, prepare publication-ready figures.
•Conduct investigations as appropriate to ensure assumptions of statistical models developed for analyses are adequately met. Identify concerns.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Specimen Acquisition

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 2

Work Schedule: 8 Hr (1:00PM - 9:30 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: Bone Marrow Transplant - Cell Therapy Lab

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Work Schedule: 8-Hour Shifts

On-Call required once every 3 weeks

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical Cell Therapy Lab Specialist is responsible for performing complex, time-sensitive, and highly specialized technical procedures for the processing, evaluation, and preparation of cellular therapy products used in hematopoietic stem cell transplantation, CAR-T therapy, and other advanced cellular treatments. After completing structured training and competency assessment, the Specialist independently performs routine and advanced processing tasks, supports cleanroom operations, maintains accurate documentation, and ensures compliance with regulatory and accreditation requirements. This role plays a vital part in safeguarding the integrity, sterility, viability, and traceability of irreplaceable, life-saving cellular products.

Other information:
Required Job Qualifications:
•Bachelor’s degree in biology, Medical Laboratory Science, Biotechnology, or a related field.•
•Certified Medical Technologist, Medical Laboratory Scientist, laboratory discipline specific or specialty certificate (ASCP or AMT); If not certified, must obtain certification within 1 year of hire.
•1–3 years of experience in a clinical laboratory or regulated environment (e.g., blood bank, GMP manufacturing (CFR21,parts 210 to 211, cell therapy, stem cell processing).
Preferred Experience:
•Experience in a Blood Bank, FACT-accredited or FDA-regulated cell therapy laboratory.
•Experience in cleanroom (ISO 7/8) or aseptic processing environments.
•Familiarity with cellular therapy workflows (HPCs, CAR-T, investigational products).

Responsibilities:
Cellular Processing and Manipulation
•Perform a wide range of cellular therapy procedures in accordance with established SOPs, including:
oThawing and washing of HPC and CAR-T products
oCryopreservation and controlled-rate freezing
oRoutine cell counts, viability testing, product sampling
oCell enrichment or depletion techniques (e.g., CD34+ selection)
oMulti-step or multi-day processing workflows (as applicable)
•Maintain strict aseptic technique within CNC, ISO 8, and ISO 7 cleanroom environments, following all gowning, workflow, and contamination-control requirements.
•Perform accurate calculations for dosing, viability, dilution, cell concentration, and recovery metrics.
•Identify irregularities or potential deviations and promptly escalate to senior staff, Lead Specialist, Supervisor, or Quality personnel.
Product Receipt, Verification, Storage, and Release
•Perform chain-of-identity and chain-of-custody verification for all cellular products, including domestic and international arrivals.
•Receive, inspect, document, and evaluate cellular products for compliance with acceptance and labeling requirements.
•Store, monitor, and retrieve products from vapor-phase liquid nitrogen freezers, ensuring full traceability and documentation accuracy.
•Support CAR-T therapy workflows, including receipt, verification, thawing, and product disposition documentation.
•Adjust to variable and time-sensitive schedules driven by patient needs, donor availability, and clinical urgency.
Documentation, Records Management, and Information Systems
•Maintain accurate and compliant documentation according to Good Documentation Practices (GDP), cGMP, cGTP, FACT, and FDA requirements.
•Enter and verify processing, testing, and product data in validated laboratory information systems and databases.
•Prepare and maintain batch records, worksheets, and electronic documentation for supervisory and QA review.
•Support audit preparation and provide documentation for internal and external inspections.
Quality Control, Equipment, and Facility Support
•Perform routine quality control checks and equipment monitoring tasks (daily, weekly, monthly, or as assigned).
•Conduct equipment start-up, calibration checks, temperature monitoring, and basic troubleshooting.
•Assist in responding to equipment alarms or abnormal results and escalate as needed.
•Support cleanroom readiness activities including environmental monitoring support and documentation.
•Help maintain inventory, stock rotation, and qualification of GMP-compliant supplies.
Training, Validation Support, and Process Improvement
•Participate in training programs and competency assessments to achieve and maintain independent status.
•Assist in training new staff, students, or rotating personnel once independent competence is achieved.
•Support validation and qualification activities related to equipment, processes, methods, and technology transfers.
•Provide feedback for SOP revisions, workflow enhancements, and continuous quality improvement initiatives.
Communication and Interdepartmental Coordination
•Communicate effectively with clinical teams, apheresis staff, physicians, triage coordinators, quality personnel, and external collection centers to support timely patient care.
•Provide clear verbal and written handoff communication to ensure continuity of operations.
Additional Duties
•Perform other duties as assigned to support laboratory operations and regulatory compliance.
•Participate in on-call rotation to respond to alarms, ensure incident resolution, and support remote troubleshooting.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Specimen Acquisition

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (4:00AM - 12:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Research Affairs-ResAdm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under general supervision, reporting directly to the Research Manager, centralized Clinical Trial Office (CTO) performs a supporting role in the financial and operational activities of the Clinical Trial office within the Office of Research Affairs/Research Administration. This role will analyze and draft complex clinical trial budgets (i.e., budgets that support a research study involving human beings) and negotiate components of the clinical research trial studies. Supports the needs of the centralized Clinical Trials Office by performing various financial or budget analyses, preparing standard and/or ad hoc reports, and providing other support for departmental processes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
•Bachelor's degree in business (accounting or finance) or relevant scientific field (biology or health sciences)
•2 years of experience clinical (human subject) trial development and negotiation experience or the equivalent combination of education, training and experience where the required knowledge skills and abilities have been acquired.
•Working knowledge and understanding of clinical trial budgets and coordination of information between the informed consent, coverage analysis, internal and external budget workbooks and research contracts to ensure that the clinical trial budget is sufficient to cover the costs of conducting the study..
•Demonstrated experience analyzing and drafting complex budgets and negotiating mutually satisfying terms and conditions.
•Ability to conduct financial analysis and produce financial statements and reports.
•Knowledge of standard concepts, practices, and procedures needed to perform job duties.
•Possesses a high level of attention to detail.
• Excellent verbal and written communication skills, with ability to interface at all levels throughout the organization.
• Highly motivated with good organizational skills.
• Able to prioritize and meet multiple deadlines; works well under pressure.
• Self-starter with ability to work under minimal supervision.
• Proficient in MS Office Products with advanced knowledge of Excel and Access; ability to work with and be proficient in stand-alone system applications.
Preferred Job Qualifications:
• Experience in a large healthcare system or similar environment.
• Experience in clinical research conduct.
Physical Demands:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Assists with building and negotiating clinical trial budgets and contract terms, on behalf of faculty and the Departments, with industry, federal, and private funding agencies
•Coordinate flow of financial data including collection, maintenance and updating of data to support the development, analyses and monitoring of various departmental processes or functions. Perform required financial analyses utilizing this data as assigned.
•Support departmental leadership in the process of developing the annual operating/capital budget, the long-term financial plan, and the periodic reforecast, etc.
•Create, manage, and track chargeback methodologies for functions related to clinical trials and interactions with other entities throughout the institution.
•Adheres to budgeting standards for all clinical trials when interacting with CTO staff to assist in clinical trials creation and negotiation.
•Provides updates and reports to physicians, leadership, committees, and staff as appropriate.
•Assist with coverage analysis, billing/accounts receivable, accounts payable, and collections as it relates to clinical trials.
•Ensure appropriate research rates are applied to the budget and will negotiate the budget with the sponsor. The incumbent is required to interface, advise and consult with physicians and staff within the CTO and the individual department conducting research on research-related financial issues.
•Act as the liaison to the Research Revenue Cycle team. Assist with patient insurance questions and concerns as it relates to clinical trials.
•Performs other related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.