Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy Services- Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type:Full Time (Total FTE between 0. 9 and 1. 0) FULL, PART TIME and RESTRICTED PART TIME positions vailable

Shift: Shift 1 MULTIPLE SHIFTS AVAILABLE

Work Schedule:  8 Hr (8:00:00 AM - 4:30:00 PM) SCHEDULES CAN VARY

Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:  $49.53 - $78.02 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

RUSH HAS MULTIPLE POSITIONS AVAILABLE, QUALIFICATIONS MAY DIFFER

Summary:
The Pharmacist may fill the role of a number of different positions in the department. The Pharmacist may work in central operations, or in a satellite. He/she may work a day, evening, or overnight shifts. The shift the Pharmacist works will reflect the training and skill set that the pharmacist has. Operations role: The scope shall include operational responsibility for order verification, IV therapy, total parenteral nutrition, automated dispensing cabinets (ADC), oral drug compounding/repackaging, dispensing and delivery of medications. Assessment of current IV clean rooms with USP 797 regulations including necessary staff education will also be a focus. Central Pharmacy/Satellite role: Reviewing and verifying medication orders in Epic for accuracy and safety. This role will respond to questions from nursing and physicians about missing doses and medication questions (dosing, appropriateness in therapy, formulary, etc). DoseEdge order review and approval. Appropriate phone etiquette and multi-tasking is vitally important in this role. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• One year of hospital pharmacy experience.
• Strong analytical, problem-solving, written communication and interpersonal skills.
• Must be flexible with work schedule.
• Dependable attendance and job performance.
• Licensed or license-eligible in the State of Illinois.

Responsibilities:
1. Understanding workflows within the central pharmacy with regards to Pyxis and patient specific order filling in order to check orders coming out of the carousel and and IV room, as well as those prepared by technicians.
2. Knowledge of USP 797 clean rooms and workflow in IV rooms in the central pharmacy for order checking, including TPN preparation when necessary.
3. Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
4. Clarifies physicians' orders, when necessary, through direct and timely contact with prescriber or designated practitioner.
5. Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
6. Documentation of clinical interventions.
7. Uphold departmental, and institutional, policy as appropriate.
8. Understand the operations of the Central Pharmacy and Tower pharmacies, and assist with the staffing the area when needed.
9. Act in a backup role for technician lead to address technician sick calls in reassigning shift changes.
10. Assist with other departmental quality initiatives which may arise during the time of service in the department.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: IM Hem-Onc RUMC - Of

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Three years of progressive experience in an administrative role, preferably in Healthcare.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Excellent communication written and oral skills.
• Ability to analyze data.
• Ability to prioritize multiple initiatives.
• Ability to produce accurate documents and reports.
• Ability to work in complex administrative systems.
• Ability to interact effectively with internal and external customers.
Preferred Job Qualifications:
• Baccalaureate Degree.
Physical Demands:
• Ability to move throughout the Medical Center.
• Ability to lifting or carrying objects 35-40 pounds.

Responsibilities:
1.Meets the administrative needs of department management and staff members.
2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
3.Assists management with budgetary issues.
4.Composes business documents as assigned.
5.Designs reports to support operations.
6.Independently creates correspondence such as follow up to meetings, response to employees etc.
7.Plans employee and departmental special events.
8.Writes, edits and formats content of departmental communication.
9.Provides instruction to departmental staff regarding computer applications.
10.Assures appropriate resources are available for staff to be successful in their role.
11.Maintains a calendar for staff availability and schedules.
12.Provides support for select quality and operational committees including recording and distributing minutes.
13.Appropriately follow-ups on action between meetings.
14.Distributes reports, agendas and other materials for programs.
15.Maintains attendance records and prepares reports as necessary for the program.
16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
17.Creates and maintains expense files for the Accounting Unit activities.
18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
19.Identifies and implements improvements in office efficiencies
20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
21.Independently makes travel arrangements for the management.
22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
23.Maintains a working knowledge of Rush standard computer applications.
24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Dept of Surgery Admi

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Senior Financial Analyst is a senior level (individual contributor) Healthcare Finance position with direct responsibility for aspects of Financial Planning and Analytics, Budgeting, and Forecasting to support various RUSH entities. As an integral member of this team, this Senior Financial Analyst will have autonomy in determining the best and most appropriate approaches to support our constituents. This person should understand the strategic priorities of the organization and how our department’s work supports those priorities. In addition, due to the dynamic and evolving needs of the organization, this Analyst should be able to maintain effectiveness, accuracy, and quality in their work product even when experiencing changes in work responsibilities or the environment. Finally, the position should model the I CARE values by taking actions, making decisions, and shaping priorities consistent with the I CARE standards.

Other information:
•Bachelor’s degree in business (Accounting, Finance or Business Management)
•three to Five years of experience in financial analysis or financial planning or the equivalent combination of education, training and experience where the required skillset has been acquired.
•Experience in a large healthcare system or similar environment is preferred.
•Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook; Access a plus
Skills/Abilities:
•Familiarity problem-solving, financial analytics and data mining
•Strong communication skills (oral, written, presentation)
•Highly motivated, self-confident with consistent desire to learn and improve
•Self-starter with ability to work within a team setting
•Quality oriented with a high attention to detail

Responsibilities:
•Prepares and analyzes routine reports for distribution to managers and senior leaders (i.e. income statement variances, volume, FTEs, space, etc.).
•Compiles data for presentation and/or analysis. Identifies issues, problems or significant aspects of that data.
•Review data and reports, track key performance indicators, and provide actionable recommendations for critical business decisions.
•Work cross-functionally with various departments within the organization to communicate analytical findings and assist in implementation of recommended operational improvements.
•Coordinates/compiles data submission for Benchmarking and Productivity analytics.
•Performs monthly data loads to budget system and helps drive dashboard/report development.
•Supports the annual operating and capital budget processes as well as preparation of interim financial forecasts.
•Provides advanced training and support on financial processes and/or financial tools, both internally as well as to external departments.
•Acts as resource/customer service liaison with respect to financial data and analytics, to all constituents (including Sr. Leaders, Entity management and Departmental managers) across all RUSH operating divisions.
•Access and effectively utilize data from various sources, including EPIC transactional cube, Cogito Star DataMart, Axiom and Link, in order to support reporting and analytics.
•Performs other related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neurological Sciences-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical Research Coordinator III (CRC III) independently manages the full scope of clinical research study execution for complex, multi-site, or longitudinal protocols. This role is responsible for ensuring compliance with regulatory and institutional requirements, coordinating communication with investigators and sponsors, and resolving operational challenges. The CRC III is distinguished by their ability to work with limited oversight, provide peer mentorship, and serve as a departmental resource. The CRC III guides others in best practices, supports quality improvement efforts, and contributes to a culture of research excellence.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•3+ years of experience in coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•4 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands and applies GCP and research documentation rules; able to guide others on best practices for complex or multi-site studies.
•Regulatory Compliance – Knows and applies NIH, FDA, and IRB rules for high-complexity studies; helps interpret policies when needed.
•Project & Time Management – Manages multiple studies with little oversight; sets priorities and keeps study tasks on track.
•Problem-Solving & Critical Thinking – Solves complex problems using good judgment and a deep understanding of study protocols and regulations.
•Detail & Organization – Keeps regulatory documents, source notes, and data well-organized and accurate; helps prepare for audits.
•Participant & Vendor Interaction – Communicates effectively and respectfully with participants, sponsors, and vendors; protects privacy and follows study rules.
•Communication Skills – Shares study information clearly with sponsors, team members, and junior staff in both writing and speech.
•Teamwork & Leadership – Works independently but also supports CRC I and II staff by offering guidance and collaboration.
•Flexibility – Willing to adjust schedule when needed for study visits, deadlines, or sponsor meetings.
•Travel Readiness – Can travel nearby for site support, meetings, or training if the study requires it.
•Other duties as assigned.
Preferred Job Qualifications:
Experience:
•3-5 years’ experience in clinical research conduct and regulatory management, or hold a valid research administration certification
•Managing NIH, pharmaceutical or device clinical trials
•Relevant certification strongly preferred: Certified Clinical Research Professionals (CCRP), Certified Clinical Research Associate (CCRA), Certified Clinical Research Coordinator (CCRC), or Certified IRB Professional (CIP)

Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, and tracking, and ensures study updates are provided throughout the conduct of the study.
2.Ensures data is entered into the study’s electronic data capture system and that queries are responded to and resolved in a timely manner.
3.Manages the preparation and submission of study-related documents, protocols, and amendments to the IRB per policy and procedure.
4.Maintains accurate and complete procedural documentation in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Oversees and audits source documentation and data entries across studies to ensure full alignment with protocol and 100% source documentation verification; provides coaching and correction to staff as needed to maintain audit readiness.
6.Oversee the collection, processing, and shipment of potentially biohazardous specimens, if applicable.
7.Oversee administration of structured tests and questionnaires according to research study protocols, including utilizing study-related technology and equipment as part of assessment procedures, if applicable.
8.Reviews and finalizes summary report(s) for distribution to PI, Administrator, department stakeholders, Sponsor, and Compliance, and ensures accurate study updates throughout the conduct of the study.
9.Prepares for internal and external audits or monitoring visits and responds to monitoring queries to ensure compliance with applicable guidelines.
10.Ensures unanticipated problems (e.g., protocol deviations, adverse events, and serious adverse events) are documented and reported in a timely manner.
11.Provides recommendations to proactively address complex issues and/or protocol variances related to study activities.
12.Delivers peer training, mentorship, and coaching to less experienced staff and supports onboarding of CRC I and II staff; models regulatory and procedural best practices in daily study operations.
13.May summarize and share relevant research updates during internal or external presentations; maintains current knowledge of clinical research trends, policies, and best practices.
14.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: School Based Health Centers

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Audiology Oak Park MSP

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush University Medical Center is currently seeking a clinical audiologist to provide comprehensive diagnostics and rehabilitation services, including vestibular assessments. Additional responsibilities may include clinical instruction and academic support of Rush University’s AuD graduate program. 

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $67.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The principle responsibilities for this position are related to providing clinical services. The individual will also participate in clinical projects. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Completed a Master's or Doctoral degree in Audiology. However, an applicant whose degree was conferred on or after January 1, 2008, must have completed doctoral degree in Audiology.
• Currently holds or is eligible to obtain Illinois and/or Indiana licensure in Audiology.
• Possess excellent problem solving skills and analytic ability to appropriately diagnose clients' problems and develop rehabilitation plans.
• Possess skills to effectively supervise student clinicians.
• Ability to approach each situation with professionalism, flexibility and positive attitude.
• Ability to work and interact well with others so that customer service remains a priority.
• Capable of meeting the demands of a high volume, variable caseload; possess good organizational skills.

Responsibilities:
1.Effectively administer and interpret diagnostic testing for inpatients and outpatients; the caseloads range in age from newborns through geriatric.
2.Provide comprehensive auditory rehabilitation services to all age ranges.
3.Participates in one of more special clinical projects such as cochlear implants, newborn screening, hearing aid dispensing, vestibular assessment, quality outcomes, etc.
4.Participates in activities that support the education and service-related missions of Rush University Medical Center.
5.Meets clinical and professional competencies standards as defined in Level 1 of the CDS Clinical Career Ladder program (see CDS Clinical Career Ladder document).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Road Home Research Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $28.52 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Rush University Medical Center’s Road Home Program: The National Center of Excellence for Veterans and Their Families (RHP) is dedicated to assisting and supporting current service members (active duty, reserve, and national guard), veterans, and their families with effective clinical services focused on treating mental health diagnoses. All services are provided at no out-of-pocket cost to the client. RHP has an outpatient clinic that provides in-person and virtual services such as individual, couples, family, child, and group psychotherapy as well as medication management and neuropsychological testing. RHP also specializes in the treatment of posttraumatic stress disorder (PTSD) utilizing a 2-week in-person intensive outpatient therapy program (IOP) for service members and veterans from across the U.S. as well as a virtual accelerated treatment option for those with barriers to in person attendance. RHP provides these services in collaboration with existing veteran and service member organizations.

The Patient Care Navigator (PCN) is the first point of contact for all clients seeking mental health care at RHP and thus a vital role and member of the RHP team. PCNs register patients for services, assist them with navigating the electronic health record system, and schedule initial appointments. They assist clinicians with case management duties and are a critical part of the team that manages logistics prior to an individual attending the IOP. Individuals in this role will manage a large amount of patient data and thus must be organized and able to track a caseload of patients. The PCNs maintain regular contact with all individuals accepted to the IOP, conduct suicide and substance use coping plans, and conduct outreach calls once clients complete programming.

Required Job Qualifications:
·Bachelors degree.
·Excellent written and verbal communication skills.
·Excellent interpersonal skills including the ability to calmly and professionally talk with individuals with severe mental illness and de-escalate clients as needed.
·Ability to multi-task.
·Ability to function independently, to organize, and be self-motivated.
·Proficiency with MS Office (Word, Excel, Outlook, Teams).

Responsibilities:
•Answering main phone line, checking voicemail, checking RHP email, and follow-up contact to register individuals for services.
•Register individuals for services utilizing Epic electronic medical record system, setting up MyChart access, and scheduling new patient appointments.
•Case management duties included but not limited to faxing documents, obtaining and sending ROIs, mailing letters, contacting providers to obtain medical records, sending documents to Rush’s health information management department, facilitating referrals to partner organizations for financial assistance, and communicating with external providers regarding clients’ status in the program.
•Conducting regular contact with all patients who are accepted for the RHP IOP and inform the multidisciplinary team about logistics or changes in attendance.
•Conducting outreach calls with all patients who have completed the RHP IOP to assess any additional case management needs.
•Tracking information for all individuals who contact RHP for services as well as information regarding Patient Care Navigators attempts at outreach and scheduling.
•Understanding and keeping track of all of the services at RHP with which a potential client may seek to engage.
•Document all patient correspondence in electronic medical records as necessary.
•Participate in meetings as assigned.
•Other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 4 Kellogg Mood Disorder Unit

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 11:30 PM), Infrequent rotation, Minimum of one weekend per month plus holiday and weekend requirements.

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Nursing Assistant performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The Nursing Assistant duties are of a technical nature requiring specialized training and skill. The training and skill of the Nursing Assistant is commensurate with their advancement through an accredited school of nursing. The Nursing Assistant is registered in an accredited school of nursing. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current enrollment in an accredited Baccalaureate or Masters entry level school of nursing with passing grades in all courses upon hire and on an annual basis or awaiting eligibility (within 3 months of graduation).
• Completed a fundamental nursing course to include basic nursing skills, such as vital signs and ADLs.
• High school diploma or equivalent.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
ASSISTS THE RN IN THE DELIVERY OF PATIENT CARE
1.Reports to charge Registered Nurse to designate for assignment of duties.
2.Maintains a safe patient environment.
3.Sets priority of duties based on needs of patient and unit, under the direction of the Registered Nurse.
4.Under the direction of the Registered Nurse, participates in the implementation of individualized plans of care.
5.Assists patients in activities of daily living.
6.Accurately obtains patient data and documents all care in the appropriate patient care record.
7.Performs routine procedures, treatments and specimen collections.
8.Demonstrates aseptic technique, when necessary.
9.Assists Registered Nurse or physician with advanced procedures.
10.Assists the nurse in the management of uncomplicated tubes and drains.
11.Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
12.Demonstrates knowledge of age specific variables and growth and development.
13.Promptly reports changes in patient condition to the appropriate Registered Nurse.
TRANSPORTS PATIENTS AND (OTHER) ITEMS AS NEEDED
14.Assists with admission, discharge, and transport of patients.
15.Transports laboratory specimens and patient belongings as required.
16.Obtains blood products, supplies and equipment as necessary.
COMPETENTLY UTILIZES TECHNOLOGY
17.Demonstrates proficiency in the use of the telephone and patient call system(s).
18.Demonstrates proficiency in the use of EPIC.
19.Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
MAINTAINS A SAFE, ORDERLY, WELL-EQUIPPED ENVIRONMENT
20.Keeps patient rooms safe, orderly, and according to unit routine.
21.Independently orders, organizes, and restocks according to unit specifications.
22.Replenishes patient room supplies.
23.Maintains emergency supplies.
DEMONSTRATES A PROFESSIONAL WORK STYLE IN INTERACTIONS WITH INTERNAL AND EXTERNAL CUSTOMERS
24.Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
25.Negotiates break time and communicates departure and return time per unit protocol.
26.Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Physical Therapy- Acute

Work Type: Restricted Part Time (Total FTE. 10)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $48 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The physical therapist provides evidence-based direct and indirect physical therapy services to all patients referred to the department, promoting excellence with the delivery of care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Basic computer skills.
• Clinical Practice
• Meets all state regulatory requirements
• Graduate of CAPTE accredited physical therapy program.
Preferred Job Qualifications:
• Maintains Illinois License, with supporting minimum of 20CEUs /year.

Responsibilities:
1. Executes a thorough patient evaluation, obtaining and interpreting data necessary to support a physical therapy diagnosis.
2. Provides an evidenced base plan of care for treatment, including functional goals and methods to achieve said goals.
3. Adapts treatment environment, tools, equipment, and activities according to the needs of the individual.
4. Monitors the individual's response to treatment interventions and modifies treatment and plan as indicated.
5. Terminates patient services when maximum benefit or goals have been achieved
6. Monitors own performance and identify supervisory needs.
7. Maintains treatment area, equipment, and supply inventory as required.
8. Documents completely per Epic standards using point of care method.
9. Following standards established for each clinical area.
10. Demonstrates effective teaching and communication skills, especially as related for patient and family education.
11. Demonstrates ability to use Epic for timely and accurate patient billing.
12. Strives to meet all benchmarking standards for hours worked/units billed.
13. Participates in all quality improvement projects.
14. Identifies and pursues own professional growth and development.
15. Participates in available professional and community activities.
16. Supports and demonstrates a team approach with other disciplines.
17. Functions according to the APTA guidelines, the Illinois Physical Therapy Practice Act and standards of the profession.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.