Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Environmental Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
Supervises an area of responsibility for the EVS department; ensures a consistently high level of environmental hygiene and aesthetics to patients, visitors and staff. This position is also responsible for daily oversight of regulatory standards, financial stewardship of department operations and collaboration with other management and supervisory team members to support the department in its daily functions. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
•High School degree or equivalent
•3 years’ work experience with 1-year solid experience in leadership of environmental services experience and healthcare.
•Must have knowledge of special policies relating to: COVID, Bed Bugs, Regulated Medical Waste and other regulatory agencies.
•Must be able to leverage the skills and abilities of each person to enable great teams.
•Knowledge of Microsoft office products
•Excellent customer service skills, work efficiently under pressure and high demands
Preferred Job Qualifications:
•Bachelor’s Degree
Physical Demands:
•Must be able to walk and stand for long periods of time
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Plans daily assignments and conducts daily handoff shift briefings to manage Environmental Services operations.
•Manage Epic, patient discharge system
•Directs and assign work to be completed by the Environmental Services Technicians, Environmental Services Floor Care Technicians and documents completion through QA’s
•Role model service excellence in all interactions with internal and external customers.
•Conducts observations/inspections on Technicians to ensure infection control practices are met.
•Conducts weekly employee meetings/training sessions on subjects related to Environmental Services and maintains records documenting such training.
•Completes probationary/quarterly/annual evaluations on employees’ work performance.
•Counsel and mentor personnel on job performance.
•Participates in the interviewing process of external candidates, internal transfers and promotional opportunities.
•CollaboratesWorks in conjunction with Infection Control to ensure adequate disinfection practices are implemented and enforced.
•Must have knowledge of special policies relating to: COVID, Bed Bugs, Regulated Medical Waste and other regulatory agencies.
•Performs payroll, schedules vacation and other time off for employees.
•Performs audits related to waste stream, flushing of water in patient care spaces and descaling of ice machines.
•May be asked to represent Environmental Services on hospital committees or attend meetings as assigned.
•CollaboratesWork with Managers and Director on the department budget including monitoring the use of overtime and tracking supplies and equipment usage.
•Assist new employees with onboarding activities.
•Trains employees to effectively operate Rush Oak Park computer application such as email, time and attendance systems, and required training modules. Must be able to leverage the skills and abilities of each person to enable great teams.
•Ensures all employees in his/her supervision are kept current on required educations.
•Conducts monthly employee meetings to maintain consistent departmental communication across the system.
•Prepares and completes other managerial reports as assigned
•Follow up with Patient care rounds
•Conduct Safety Committee, Patient experience, and Employee Engagement surveys
Administrative duties
•Create and update employee files
•Maintain accurate records of shift assignments, quality control issues and infection control protocols and outcomes.
•Manage employee attendance tracking, FMLA, Work Comp, etc.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Chemistry

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00PM - 7:30AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $50.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Laboratory Scientist 3 responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Serves as an expert within the assigned field of responsibility. Instructs students, residents, and new employees. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
•Education: Bachelor’s degree in relevant science required, minimum of five years of high-complexity clinical laboratory-related experience required. Some lab divisions may require more.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpeciality in Cytometry (SCYM) via the ASCP
oTechnologist in HLA (CHT) or Specialist in HLA (CHS) via ACHI
•Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
•Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.
Preferred Job Qualifications:
•Master of Science degree in relevant discipline preferred.
Physical Demands:
•Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Demonstrates proficiency in all duties as defined in the role of Medical Technologist II.
2.Serves as an expert within the assigned field of responsibility.
3.Instructs students, residents, and new employees. Evaluate their performance within established deadlines
4.Participates in presenting case studies or in-services.
5.Required to oversee and maintain a clean, clutter-free and well-organized area of responsibility.
6.Required to prepare and present one inter-laboratory continuing education presentation per year.
7.Participates in, prepares, and presents quality improvement initiatives accomplished in the laboratory – 1) Inventory Management; 2) Key facilitator for an instrument or workflow process; 3) Quality or Safety Officer; 4) Mentoring and training MLS1 and MLS2; and 5) Assist in inspection preparation.
8.Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively and serves as a technical expert for other laboratory staff. Ensures all testing is performed following Rush approved Policies and Procedures.
9.Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems, shifts, drifts, or discrepancies, determines root cause, and can resolve them. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed.
10.Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all of the time. Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
11.Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect area at the beginning and end of each shift. Required to oversee and maintain a clean, clutter free and well-organized area of responsibility.
12.Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
13.Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure the turnaround time of all samples.
14.Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers in finishing shift tasks. Adheres to the defined allotted time for breaks and lunch.
15.Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department. Required to prepare and present one inter-laboratory continuing education presentation per year. Prepares and presents quality improvement initiatives accomplished in the laboratory.
16.Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed-upon time frame. Participates in procedure implementation and training of new staff and students. Required to identify, participate, and lead in process improvement projects.
17.Required to perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
18.Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System. Review of others' results.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Chemistry

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (5:00AM - 1:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for supporting laboratory operations by accepting, preparing, and processing specimens; maintaining laboratory equipment; and ensuring accurate data entry and specimen tracking.

Other information:
•A high school diploma or equivalent PLUS two years of documented work experience using formal, standard laboratory procedures OR
•An Associate Degree from an accredited intuition any of the following areas:
Chemistry, Biological Sciences, Medical Laboratory Science or Clinical Laboratory Science.
•This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Performs multiple computer entry, inquiry, and receiving functions. Performs transcription of laboratory orders and registration activities when needed. Demonstrates good communication and customer service skills on the phone and in person. Calls critical results, documents to whom and that a “read back” was performed and within the expected time frame.
•Accessions and processes specimens according to the appropriate procedure prepare specimens accordingly for transport or delivery. Recognizes and resolves any specimen and equipment problems.
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush-approved Policies and Procedures.
•Performs required preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents
action and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
•Disinfects the area at the beginning and end of each shift; Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
•Delivers specimens to RUSH laboratory locations, and/or loads specimens on instrumentation; Additional job duties will be defined by the laboratory's specific bench or assignment competencies.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Specialty Drug Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical resource coordinator 1 (CRC 1) applies a collaborative approach in working with Pharmacists, patients, , community providers, payers and internal/external agencies to provide case management support services related to effective utilization of services and transition planning for adult, geriatric, neonate, pediatric and adolescent patients. CRC1 activities and processes include patient interviews, screenings, referrals, follow-up calls, discharge planning, payer certification, denial avoidance and customer satisfaction. CRC services may be coordinated centrally through department or assigned by unit, physician practice or service line. Responsibilities for specific liaison roles may vary depending upon assignment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
•Valid State of Illinois Pharmacy Technician license required
•High School diploma and minimum 1 to 2 years’ experience required.
•Demonstrated knowledge and/or experience with hospital -related service functions such as: patient interviews, discharge planning/social service basic assessment and referral processes, community resources, finance and payer communication processes and information systems.
•Maintains CE hours required to retain CPhT certification. Obtain certification within 1 year of starting if not certified prior to starting

Responsibilities:
•In conjunction with a pharmacy team, manages a patient caseload, serves as resource, sets priorities and completes assigned medication access tasks.
•Facilitates collaboration with specialty pharmacy team/department to prioritize tasks, ensuring department support needs are met.
•Models ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs.
•Facilitates effective, efficient communication and problem solving with internal and external customers. Uses clinical software to document activities and track performance outcomes.
•Seeks continuing education opportunities, completes required in-services and maintains professional growth by attending various department, institutional and external meetings, seminars and workshops.
•Applies performance improvement strategies to promote continuous process improvement.
•Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
•Performs activities in support of patient flow that may include patient placement activities
•Ability to assume other related responsibilities as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Occupational Therapy- Acute

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for all aspects of occupational therapy service delivery including evaluation, intervention planning, implementation, and reviewing outcome evaluation. The Occupational Therapist (OT) is an active participant in the interdisciplinary team. The OT meets the requirements of all internal and external regulatory bodies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Initial Certification by NBCOT as an OTR
•Meets all state regulatory requirements
•Graduate of an accredited ACOTE OT Program.
•Basic computer skills.
Physical Demands:
•Must be able to lift, carry, and move items up to 20 pounds.
•Must be able to stand, walk, lift, and push while assisting with patient care.

Responsibilities:
1. Directs the evaluation process including determining the need for services, defining problems within the domain of OT, determine goals, and establishes treatment priorities.
2. Interprets the information provided by the Occupational Therapy Assistant (OTA) and integrates the information into the evaluation as appropriate.
3. Develops the intervention plan in collaboration with all team members.
4. Implements the intervention plan.
5. Determines the need to modify, continue or discontinue services.
6. Selects implements and makes modifications to therapeutic activities and interventions that are consistent with competency levels and client goals and their social-cultural context.
7. Delegates responsibilities to COTA within guidelines of RUMC.
8. Maintains departmental productivity standards.
9. Demonstrates ability to safely lift and/or move therapy equipment.
10. Demonstrates ability to maintain patient safety.
11. Demonstrates the ICARE values with patients, colleagues, and interdisciplinary team members.
12. Adheres to policies and procedures.
13. Maintains accurate and timely patient documentation.
14. Participates in continuous quality improvement processes and program evaluation.
15. Supervises OT practicum, level I and level II OT students and other students as directed.
16. Provides proof of completed documents related to health and education requirements.
17. Identifies and pursues own professional growth and development.
18. Functions according to the AOTA Code of Ethics and standards of the profession.
19. Supports the practice of practitioner-teacher-investigator model by teaching and following evidenced based practice.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: CVT Surgery, Vascular

Vascular Surgeon – Clinical Faculty

Rush University Medical Center

Chicago, IL

Rush Heart & Vascular, part of the Rush University System for Health network of hospitals, is seeking a Vascular Surgeon to join our growing practice in downtown Chicago.

Position Highlights:

· Rush Heart & Vascular’s downtown Chicago practice is based at Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges.

· Clinical responsibilities include coverage at Rush University Medical Center, Rush Oak Park Hospital, Rush Copley Medical Center, Rush North & Harlem Outpatient Center, and Franciscan Health in Northwest Indiana.

· Join a collaborative team of six vascular surgeons and four advanced practice providers, along with a strong multidisciplinary group at Rush Copley Medical Center.

· Deliver comprehensive vascular care within a fully integrated academic and clinical environment, encompassing both inpatient and outpatient settings.

· Opportunity to perform the full spectrum of vascular procedures in a new state-of-the-art hybrid operating room, including complex aortic surgery, while actively engaging in teaching and other academic activities.

Qualifications:

· MD, DO, MD/PhD, DO/PhD, or equivalent degree.

· Academic credentials appropriate for appointment at the Associate Professor or Professor level.

· Minimum of five (5) years of post-training experience in vascular surgery required.

· Completion of an ACGME-accredited vascular surgery fellowship.

· Board certified in Vascular Surgery by the American Board of Surgery (ABS).

· Illinois medical license preferred or eligibility for licensure.

· Demonstrated commitment to clinical excellence, strong communication skills, and collaborative, team-based care.

 Why Rush?

Rush is consistently ranked among the top hospitals in the nation, known for its leadership in patient care, medical education, research, and health equity. With a culture that values innovation, collaboration, and continuous improvement, Rush offers outstanding resources and institutional support for leaders committed to driving excellence in academic medicine.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range: $507,400 - $695,550

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Philanthropy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Director, Strategic Development Communications, supports the fundraising and engagement initiatives of Rush’s Office of Philanthropy by providing content strategy, writing and editorial support for philanthropic proposals, reports and other communications deliverables in Rush strategic priorities, with emphasis on commitments at the $1 million to $10 million level. The Director works simultaneously on multiple projects supporting the qualification, cultivation, solicitation and stewardship of gifts from individuals, families, corporations and foundations. This position reports to the Senior Director of Strategic Development Communications, manages at least 1.0 FTE and works closely with colleagues from all other units, with a special focus on the Individual Giving and Corporate and Foundation Relations teams. The Director exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor’s degree, preferably in journalism, marketing, English or a related field.
•A minimum of seven years’ experience with philanthropy writing, including gift proposal development of $1 million or more, with experience in health care and/or higher education preferred.
•Exceptional oral and written communication skills, including the ability to articulate Rush’s mission and campaign vision to a variety of constituencies with poise and diplomacy.
•Professional demeanor.
•Strong analytical and interviewing skills. Curiosity about health care and the biomedical sciences. Ability to master and then convey complex concepts, synthesizing information from multiple sources to produce original, lay-friendly, persuasive prose.
•Broad experience working collaboratively on communication-related deliverables; welcomes constructive criticism and strives for continuous improvement.
•A track record of shepherding multiple projects with overlapping deadlines from inception to delivery.
•Poise in interacting with and eliciting information from clinicians, researchers, administrators and senior leaders.
•Familiarity with Associated Press style and willingness to learn and apply best practices for inclusive and equitable language.
•Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint required, as is willingness to learn new technology.
•Resourcefulness and self-direction in leveraging available data and tools.
Preferred Job Qualifications:
•At least one year of management experience.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•1.Cultivation, Solicitation and Stewardship Deliverables: Work directly with Philanthropy leadership, Individual Giving officers, the Corporate and Foundation Relations team, the Campaign Management team and the Stewardship team to transform philanthropic propositions into proposals, cases for support, talking points and presentations, and other written communications that will help move prospective and current donors through the fundraising cycle. Ensure donors are effectively stewarded through the development of reports and other materials, as requested. Give priority attention to gift solicitations and stewardship reports at the $1 million to $10 million levels.
2.Strategy and Process Oversight: Lead and evolve strategy for a defined segment of strategic development communications within the donor cycle. In close partnership with the Senior Director and Philanthropy Leadership Team, shape and adapt approaches to align with donor and organizational needs. Oversee quality and consistency of deliverables and processes within your area of responsibility, monitor performance through benchmarking and by staying abreast of industry trends, and advise colleagues on how to leverage communications to achieve favorable outcomes in your area of responsibility.
3.Subject Matter Expertise: Become a Subject Matter Expert (SME) on select Rush strategic priorities. Develop a firm understanding of current themes and Rush priorities in clinical care, research, education and health equity. Develop strong working relationships with key faculty partners, and collaborate with gift officers to manage information-gathering and reviews during the content development process.
4.Best Practices: In partnership with the Senior Director, hone and reinforce policies and best practices around content development and editorial review for all targeted donor communications. In partnership with Strategic Communications, Leadership Annual Giving, Individual Giving, and Corporate and Foundation Relations Executive and Senior Directors, provide coaching support to junior gift officers on best practices for Strategic Communications and working with the team. Shape the Strategic Communications team’s development of templates and toolkits for frontline fundraisers.
5.Leadership: Provide direct oversight of at least one FTE. Provide coaching; help with problem-solving and escalation; workshop writing and creative ideas; and provide strategic editorial review. Ensure timely delivery of high-quality donor communications that advance Rush’s fundraising goals. In partnership with the Senior Director, suggest professional development activities for the team and promote the team’s adherence to best practices in donor communications and innovation, piloting new platforms and ideas as appropriate.
6.Messaging Development and Consultation: Drive strategy with gift officers and other Philanthropy and Marketing Communications colleagues around messaging positioning relative to Rush’s philanthropic priority areas. Provide support for executive communications pertinent to the need for and impact of philanthropic support, such as talking points and briefings for Rush senior leaders and key faculty partners. Write and evaluate donor communications content for alignment with institutional priorities, adherence to Rush guidelines, and best practices for inclusive and equitable language. Follow Rush guidelines for editorial style and branding.
7.Content Sharing and Distribution: Ensure approved content and communications deliverables are well-organized and easily accessible to Philanthropy and Marketing Communications colleagues; proactively distribute finalized content to key stakeholders. In partnership with Philanthropy Communications’ Project Manager, create and maintain a library of information on Rush strategic priorities.
8.Communications Collaboration: Act as one of Philanthropy’s departmental liaisons to the Rush Marketing Communications team, sharing information and contributing to projects with Marketing colleagues and representing Philanthropy on cross-functional working groups as needed. In partnership with the Senior Director, liaise and develop productive working relationships with collaborators across Rush departments. In addition to faculty, this includes department administrators, financial, information services, clinical, research and other key staff members.
9.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Endoscopy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Assistant 3 works independently on multiple tasks simultaneously maintaining the highest level of confidentiality. The Administrative Assistant 3 must be able to focus and perform well under pressure with the ability to effectively prioritize and meet deadlines. Provides administrative duties including composition of letters and reports as well as planning, developing and completing assignments with minimal direction. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• High School Diploma.
• Five years’ administrative experience in a healthcare setting.
• Strong project and time management skills.
• Proactive and resourceful.
• Customer-focused.
• Excellent written and verbal communication skills.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Ability to coordinate and prioritize multiple tasks, projects and schedules.
• Ability to work independently.
• Ability to interact effectively and efficiently with all levels.
Preferred Job Qualifications:
• Bachelor’s degree.

Responsibilities:
1.Administrative Assistant work that includes typing of correspondence, work with PowerPoint presentations and computer problem solving,
2.Prepare and schedule meetings.
3.Manages and administers the daily operations, organizes work, sets priorities, meets critical deadlines and follows-up assignments with minimum direction.
4.Exercises discretion and independent judgment in daily activities and executive administrative details of a confidential nature.
5.Completes special assignments requiring collecting, organizing and analyzing data basis of significant decisions.
6.Manages multiple calendars requiring extensive attention to detail and the ability to make decisions regarding appointment priorities; organizes and schedules meetings; arranges and prepares agendas and provides background information for various complex internal and external meetings and projects as requested or necessary.
7.Prepares confidential correspondence. Prepares reports and other documents.
8.Reconciles accounts payable requests.
9.Answers administrative phone calls; receives and screens patients and visitor’s telephone calls, e-mails and faxes, providing information and resolving complaints using good judgment and the interpretation of policies and procedures.
10.Arranges travel (registration, airline, accommodations) and prepares itineraries for leadership to attend meetings; prepares and tracks reimbursement submissions.
11.Coordinates conference room reservations.
12.Serves as primary contact for monitoring, ordering, stocking office supplies and managing office equipment maintenance and repair issues as well as environmental service problems.
13.Performs other work-related duties or projects as assigned, such as facility and relocation projects.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Psychiatry Child - O

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Endoscopy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Endoscopy Technician II works under the direction of a physician, department leadership, and/or registered nurse. Provides support to the Endoscopy department before, during and after procedures. This role is responsible for performing the duties of disinfecting endoscopic equipment, assisting physicians with the technical components of diagnostic and therapeutic endoscopic procedures as assigned and able to effectively manage basic procedural routines to help support smooth clinical operations. In addition, this role exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Education and Experience:
Required
•High school diploma or equivalent.
•1 year current Endoscopy Technician experience.
•Current GI Technical Specialist (GTS) certification or Advanced GTS.
•Current experience with decontamination and reprocessing of all instrumentation used in assigned department; according to regulatory agency requirements and standards set forth by professional organizations and institutional policies.
•Prior clinical training. This may include CMS, CNA, PCT, EMT, corpsman, or paramedic training.
•Successful completion of the institutional screening examination.
•Current Basic Life Support (BLS) certification.
•Advanced knowledge of GI anatomy and aseptic techniques.
•Problem solving skills.
•Excellent communication and customer service skills.
•Basic computer skills.
Preferred
•Advanced Life Support.
•Associate Degree or higher.
•Patient Care Technician Certification or Certified Medical Assistant.
•Accredited Phlebotomy and /or PIV training and course completion.
Other Duties:
Intravenous Line Insertion/Phlebotomy
•Under direction of the physician and supervision of a registered nurse, the Endoscopy Technician II will insert peripheral intravenous lines (PIV) and applies dressing in compliance with hospital and unit procedure.
•Demonstrates basic understanding of procedure to be performed ensuring proper placement of PIV line to not interfere with planned procedure
•Provides instruction/information to patient/significant other concerning placement of IV line/care being provided.
•Assists in emergency situations as needed.
•Under the direction of physician and supervision of a registered nurse, performs phlebotomy as assigned.
Work Environment
This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
•Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
•The ability to check documents for errors, use a keyboard to enter and retrieve data, and closely examine specimens, images or reports is required.

Responsibilities:
1.Assists clinical team with endoscopic procedures that includes pre-procedure set-up (including documentation within Provation and scope tracking software programs), assistance intra-procedure with specimen collection and treatments (including obtaining tissue specimens, polypectomies, therapeutic injections, and dilatations), and post-procedure processes with management of equipment and supplies.
2.Demonstrates proficiency in the use of unit specific equipment and supplies that includes preparing and maintaining endoscopic equipment during procedures (i.e., electro-cautery, heating probes, endoscopic light source).
3.Demonstrates accurate cleaning and disinfecting procedures for all endoscopes and accessory equipment that adheres to Infection Control Guidelines and equipment manufacturer instructions for use.
4.Efficiently reports equipment malfunctions to either charge nurse or unit leadership and ensures the scope tracking process is maintained within the scope tracking program (SPM).
5.Reports to Charge RN or designee for assignment of duties and sets priority of duties based on needs of patient and unit, under the direction of the RN.
6.Keeps procedure rooms orderly and independently organizes and restocks according to unit specifications.
7.Demonstrates effective communication skills to foster teamwork within the work environment that ultimately supports the mission and values of Rush.
8.Demonstrates knowledge of age appropriate care when caring for patients and treats patients, visitors, and staff in a caring manner with respect and dignity.
9.Transports laboratory specimens, blood products, and patient belongings as required and assists with the admission, discharge, and transport of patients.
10.Performs routine specimen collections (blood glucose, urine, etc).
11.Active involvement in unit based initiatives and projects.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Hybrid

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Inpatient Clinical IT Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $50.68 - $85.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Join Rush University Medical Center as a Clinical Systems Architect and help shape the technology that powers patient care across a leading academic health system. In this role, you will design and architect integrated solutions that support critical clinical and pharmacy systems, ensuring seamless connectivity between third-party applications and the enterprise Electronic Medical Record, including Epic. Your work will directly support clinicians, pharmacists, and operational teams by delivering reliable, secure, and scalable systems that enhance patient care and streamline clinical workflows.

As a technical leader, you will guide the architecture, integration, and lifecycle management of enterprise clinical and pharmacy applications. You’ll partner with clinical stakeholders, pharmacy teams, IT colleagues, and vendors to implement and optimize complex systems, lead integrations using technologies such as HL7 and interface engines, and ensure solutions align with organizational strategy, security standards, and regulatory requirements.

This is an exciting opportunity for a healthcare IT professional who enjoys solving complex integration challenges and designing enterprise-level solutions that support both clinical and medication management workflows. If you’re passionate about leveraging technology to improve care delivery and thrive in a collaborative, mission-driven environment, this role offers the chance to make a meaningful impact while working with cutting-edge healthcare technology.

Responsibilities:

Solution Design & Architecture

• Design and maintain end-to-end application solutions integrating third-party systems with Epic EMR and other related systems
• Define system architecture, data flow, and integration standards to support clinical and operational workflows
• Evaluate application solutions for scalability, reliability, security, and long-term sustainability

Application Integration & Support

• Lead integration efforts utilizing HL7, Epic Bridges, and interface engines
• Oversee implementation, upgrade, and optimization initiatives for enterprise applications
• Serve as escalation point for complex or systemic issues and assist with resolution
• Ensure systems meet organizational security, compliance, and availability requirements

Technical Leadership & Project Oversight

• Serve as application or technical lead for cross-functional projects
• Coordinate with vendors, security teams, and internal stakeholders to deliver solutions on time and within scope
• Provide direction and guidance to analysts and technical team members
• Participate in governance, project review, and change management processes

Operational Excellence

• Navigate ITSM tools (e.g., ServiceNow) for project tracking
• Support system maintenance, patching, and vendor-managed upgrades
• Develop and maintain technical documentation, workflows, and process standards
• Perform data analysis and reporting using scripting, SQL, and productivity tools as needed

Stakeholder Engagement

• Maintain transparent communication with business and clinical stakeholders
• Translate business requirements into technical architecture and solution designs
• Promote collaboration and continuous improvement across digital and Information Services and operational teams

Required Job Qualifications:

• Bachelor’s Degree
• 5+ years of experience in healthcare clinical information systems, application integration, or solution architecture
• Experience with system to system connections, HL7 interfaces, and interface engines (e.g., Cloverleaf/Ensemble)
• Demonstrated experience leading application implementations and integrations
• Strong communication, documentation, and stakeholder engagement skills

Preferred Job Qualifications:

• Master’s Degree in Computer Engineering, Information Systems, Computer Science, or related field
• 7 + years of experience in healthcare clinical information systems, application integration, or solution architecture
• Epic Certification in Major Epic Application (Willow, Orders, ClinDoc, Ambulatory)
• Any of Epic Bridges, Cogito, Clarity, Caboodle certified or proficient
• Experience with enterprise clinical and ancillary systems, including but not limited to:
• • Pyxis (BD), Omnicell
  • Integrated Infusion Pumps (Alaris, CADD solis)
  • CAPS, CPR+, HoverCam, CareTend (WellSky), AnywhereRN, Protenus
  • Robotics, printers, scanners and other clinical peripherals
• Experience with ServiceNow or similar IT service management platforms
• Scripting or automation experience (VBS, command line)
• SQL and data analysis experience
• Prior experience in healthcare security, regulatory compliance, or system migrations
• Limited experience in health system related patient care role (pharmacy technician, imaging technician, medical assistant or any others not otherwise stated)

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 9 South Atrium-Gen Medicine

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $16.50  per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Nursing Assistant performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The Nursing Assistant duties are of a technical nature requiring specialized training and skill. The training and skill of the Nursing Assistant is commensurate with their advancement through an accredited school of nursing. The Nursing Assistant is registered in an accredited school of nursing. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current enrollment in an accredited Baccalaureate or Masters entry level school of nursing with passing grades in all courses upon hire and on an annual basis or awaiting eligibility (within 3 months of graduation).
• Completed a fundamental nursing course to include basic nursing skills, such as vital signs and ADLs.
• High school diploma or equivalent.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
ASSISTS THE RN IN THE DELIVERY OF PATIENT CARE
1.Reports to charge Registered Nurse to designate for assignment of duties.
2.Maintains a safe patient environment.
3.Sets priority of duties based on needs of patient and unit, under the direction of the Registered Nurse.
4.Under the direction of the Registered Nurse, participates in the implementation of individualized plans of care.
5.Assists patients in activities of daily living.
6.Accurately obtains patient data and documents all care in the appropriate patient care record.
7.Performs routine procedures, treatments and specimen collections.
8.Demonstrates aseptic technique, when necessary.
9.Assists Registered Nurse or physician with advanced procedures.
10.Assists the nurse in the management of uncomplicated tubes and drains.
11.Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
12.Demonstrates knowledge of age specific variables and growth and development.
13.Promptly reports changes in patient condition to the appropriate Registered Nurse.
TRANSPORTS PATIENTS AND (OTHER) ITEMS AS NEEDED
14.Assists with admission, discharge, and transport of patients.
15.Transports laboratory specimens and patient belongings as required.
16.Obtains blood products, supplies and equipment as necessary.
COMPETENTLY UTILIZES TECHNOLOGY
17.Demonstrates proficiency in the use of the telephone and patient call system(s).
18.Demonstrates proficiency in the use of EPIC.
19.Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
MAINTAINS A SAFE, ORDERLY, WELL-EQUIPPED ENVIRONMENT
20.Keeps patient rooms safe, orderly, and according to unit routine.
21.Independently orders, organizes, and restocks according to unit specifications.
22.Replenishes patient room supplies.
23.Maintains emergency supplies.
DEMONSTRATES A PROFESSIONAL WORK STYLE IN INTERACTIONS WITH INTERNAL AND EXTERNAL CUSTOMERS
24.Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
25.Negotiates break time and communicates departure and return time per unit protocol.
26.Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.