Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Lung Center Svc Line

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Plastic and Reconstr Surg-GME

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Residency Coordinator will aid and represent the Residency Director for the program's house staff. The Residency Coordinator will assist the residency program application process, orientation, rotation support, rotation schedule, program administration, grant preparation, budget management, website, and attending and resident awards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor's degree.
• 2 years of office management experience, or equivalent experience in administration and office management in an academic health care setting.
• Excellent communication.
• Good technical skills: Computer literacy (Word, Excel, ERAS, NRMP, et al).
• Excellent problem-solving and decision-making skills.
• Organizational expertise and attention to detail.
• Professionalism in dealing with confidential information.

Responsibilities:
• Manages and coordinates the entire process of recruitment including pre-recruitment, recruitment, and post-recruitment activities.
• Uses selection criteria to choose applications for review by the residency director or Admissions Committee.
• Utilizes ERAS to review applications.
• Communicates with potential applicants, applicants and matched incoming housestaff.
• Offers and confirms interview dates for residency candidates.
• Provides applicants with information about the program, interview process, transportation and accommodations.
• Compiles a list of attending physician interviewers.
• Organizes orientation schedule including events at Rush and affiliated institutions.
• Assists new residents with "settling in to" the program and Chicago including preparing packet with information about housing, transportation and utilities. Fields questions to ease transition.
• Completes CA-MED forms to indicate acceptance into program for licensure packet.
• Provides correct Housestaff Data Sheets in timely fashion to GME for input.
• Collects email addresses for all incoming and is the liaison for distributing GME and program-related information.
• Informs GME of program's orientation dates and locations.
• Arranges for any BLS and ACLS classes necessary for incoming housestaff.
• Arranges for program-specific needs such as scrubs, electronic swipe badges, mailboxes, etc.
• Schedules conference rooms for seminars and conferences and audiovisual aids.
• Arranges food for selected conferences.
• Develops, coordinates and maintains materials for course directors to evaluate resident trainees.
• Develops and maintains system for soliciting and receiving resident evaluations of rotations and faculty, and providing feedback to faculty on their teaching skills.
• Tracks electives for housestaff and may facilitate any off-site electives and required documents.
• Compiles and tabulates data for surveys, questionnaires, census reports, accreditation reports, WebADS, ERAS, ERMA, annual reports, duty hours monitoring and attestations, case log/stat data, residency competencies toolbox.
• Keep program director on target with dates and deadlines, meeting coordination and reports for accreditation, the appropriate Board requirements, GMEC Internal Reviews and other GME needs.
• Serves as the liaison between the trainees and the program director and keeps the communication lines active and open.
• Makes all necessary arrangements for the Site Visitor (welcome, scheduling, agenda, food, room set-up, document preparation and other needs).
• Maintains databases and statistics required by funding agencies including resident and graduate biographical information, career choice, practice location and practice demographics.
• Assists residency director with preparation of grant applications.
• Proctors In-Service training exams.
• Solicits, creates and submits website updates to ensure information posted about the training program is accurate, complete, and up-to-date, coordinating with GME and Rush Marketing Communications and Information Services. Provides follow-up to ensure completion.
• May take the Content Management Class and become the content manager responsible for all the writing and editing.
• May be responsible for the photographs submitted to upload to the program website.
• Formulates ballots for attending teaching and resident awards. Distributes ballots as requested for each award.
• Tabulates ballots.
• Encourages all award recipients to attend graduation banquet.
• Prepares or orders certificate awards.
• Provides secretarial support to the program director and/or associate program director and house officers including receiving telephone calls, taking messages, mail receipt and distribution, email notifications, and preparing and submitting letters of recommendation and verifications.
• Responsible for verifying the program's group email mnemonic and utilizes it for distribution of information to housestaff from program.
• Composes, prepares and distributes correspondence, agendas, reports and schedules.
• Transcribes letters, dictations, reports, manuscripts, slides, etc. for program and/or associate director.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Laboratory

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 4

Work Schedule: 8 Hr (6:00AM - 10:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Laboratory Scientist 2 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

Other information:
•Bachelor's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489.Additionally, must have certification, and a minimum of 24 contiguous months of high- complexity clinical laboratory experience required. In lieu of a Bachelors, then an Associate’s degree and/or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489 must be provided; and with MLT or other certification; and 7 contiguous years of high-complexity clinical laboratory
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpeciality in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Preferred Job Qualifications:
•NA
Physical Demands:
•Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
• Demonstrates proficiency in all duties as defined in the role of Medical Technologist I.
•Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing.
•Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Required to identify and participate in process improvement projects.
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush-approved Policies and Procedures. Acts as a technical resource for the testing area.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all the time. Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers in finishing shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed-upon time frame. Participates in procedure implementation and training of new staff and students.
•Required to perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Graduate Medical Education-GME

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Graduate Medical Education (GME) Program Quality and Compliance Administrator is responsible for managing data to support institutional oversight of residency and fellowship programs. They play a critical role in the administration of institutional GME operations with a primary focus on accreditation. They are responsible for program quality and compliance monitoring and reporting processes under the supervision of the Accreditation and Improvement Manager. They apply knowledge of graduate medical education and accreditation requirements to contextualize data reporting and make recommendations for compliance and improvement activities. They report on compliance and accreditation requirements to the Graduate Medical Education Committee (GMEC) and other institutional stakeholders. The GME Program Quality and Compliance Administrator will manage multiple projects and competing priorities while providing high-quality, polished work to stakeholders and colleagues.

Other information:
Required Job Qualifications:
•Bachelor’s degree or equivalent combination of education and experience
•3+ years of experience as the administrator of a GME program
•Proficiency with GME systems including ACGME ADS and a residency management system (i.e., MedHub or New Innovations)
•Proficiency with Microsoft Office applications (Word, Excel, PowerPoint)
•Strong written and verbal communication skills
•Ability to work effectively on a team
•Strong organizational skills
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
Job Responsibilities:
•Analyze ACGME survey data to identify and report on underperforming programs and institutional trends.
•Monitor and report on programs’ ACGME accreditation statuses, citations, and areas for improvement to facilitate GMEC oversight of programs.
•Develop GME house staff survey content areas and analyze and report on survey data.
•Analyze data from multiple sources to support the GMEC’s special reviews of programs.
•Conduct program quality assessments by collecting data and developing reports.
•Oversee institutional Annual Program Evaluation (APE) review, including developing review processes and reporting on program quality and compliance to the GMEC.
•Monitor program compliance with accreditation reporting requirements.
•Report on institutional and program quality and compliance to the Graduate Medical Education Committee (GMEC) and internal and external stakeholders.
•Perform data collection, analysis, and reporting for high-stakes decisions with attention to detail and context.
•Recommend and monitor performance benchmarks used to identify underperforming programs and outliers.
•Recommend and contribute to the development of resources to improve program compliance and support.
•Contribute to process improvements in data collection, monitoring, and reporting by the GME Office and programs.
•Collaborate on efforts to create, revise, and monitor compliance with GME policies.
•Develop new data analysis tools and propose improvements to data collection and reporting methods.
•Serve as a subject matter expert by providing guidance to the Rush GME community about data collection, quality, compliance, and accreditation. Develop communications and resources to support program directors and administrators.
•Manage data collection and reporting in multiple systems, including ACGME ADS, MedHub, and Airtable.
•Adapts to changing priorities and performs additional responsibilities as assigned to meet the overral mission and stragetic goals of the the GME office.
•Other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (10:30PM - 7:00AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Laboratory Scientist 2 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

Other information:
•Bachelor's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489.Additionally, must have certification, and a minimum of 24 contiguous months of high- complexity clinical laboratory experience required. In lieu of a Bachelors, then an Associate’s degree and/or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489 must be provided; and with MLT or other certification; and 7 contiguous years of high-complexity clinical laboratory
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpeciality in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Preferred Job Qualifications:
•NA
Physical Demands:
•Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
• Demonstrates proficiency in all duties as defined in the role of Medical Technologist I.
•Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing.
•Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Required to identify and participate in process improvement projects.
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush-approved Policies and Procedures. Acts as a technical resource for the testing area.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all the time. Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers in finishing shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed-upon time frame. Participates in procedure implementation and training of new staff and students.
•Required to perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: S. Loop Multispecial

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30:00 AM - 7:15:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Dermatology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 8

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Ambulatory Clinical IT Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $62.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

We are seeking a highly skilled and motivated Senior Epic Beaker Application Analyst to support and enhance our laboratory and blood bank systems in a complex, fast-paced healthcare environment. This role is critical in strengthening support for Epic Beaker and the SCC SoftBank blood bank system, helping to alleviate team workload and ensure consistent, high-quality support for lab operations and patient care.

As a senior analyst, you will lead the design, build, optimization, and ongoing support of Epic Beaker applications, with a strong focus on blood bank workflows, system integration, and regulatory compliance. You’ll partner closely with laboratory teams, IT, and cross-functional stakeholders to deliver scalable solutions that improve efficiency, reduce downtime, and enhance user experience across multiple systems, including third-party platforms such as SoftBank, Telcor, and Data Innovations.

This is an ideal opportunity for an experienced Epic professional with a background in laboratory systems and blood bank operations, who thrives in a high-impact role balancing project leadership, production support, and system optimization. You’ll play a key role in supporting ongoing upgrades, managing complex integrations, and ensuring alignment with regulatory standards such as CAP, AABB, and FDA.

The ideal candidate brings deep expertise in Epic Beaker (certification preferred), clinical systems analysis, and healthcare IT, along with strong problem-solving skills and the ability to lead initiatives across multiple departments. 

Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Leads and monitors midsize to large scale projects within multiple functional departments.
• Performs complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation training, support, troubleshooting, and maintenance.
• Configures vendor applications and products.
• Maintains system documentation and develops system specifications and procedures.
• Defines and documents user requirements.
• Applies project planning and project management methodologies.
• Coordinates and leads short duration projects; monitoring project process, progress and results.
• Develops test plans, prepares test data and performs system testing.
• Provides on-site user support during implementations.
• Takes on-call for system application support at scheduled times.
• Audits data entered by end users.
• Troubleshoots and tracks issues and problems.
• Applies systems development methodology to solve problems.
• Handles multiple assignments simultaneously.
• Other duties as assigned.

Required Job Qualifications:

• Bachelor’s degree.
• 5 years of Epic application experience.
• An Associate degree and seven (7) years of Epic application experience will be accepted in lieu of a Bachelor’s.
• Epic certification(s).
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
• Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
• Detail oriented, strong analytical, organizational, and problem solving skills.
• Excellent oral and written communication skills with technical and clinical audiences.
• Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

Preferred Job Qualifications:

• Certified in Epic Beaker.
• 2-3 years of blood bank experience.
• Experience with the Soft blood bank system.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatrics Specialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Diag Srvcs-X-Ray

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00 PM - 7:30 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Provides quality patient care in an efficient and cost-effective manner. Applies knowledge of the modality to produce quality diagnostic images. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures including complying with all Rush University Medical Center Customer Service Standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•Formal training in an accredited Radiologic Technology Program.
•Valid Illinois Emergency Management Agency (IEMA) license.
•Registry or Registry-eligible with the American Registry of Radiologic Technologists.
•Proficient in modality physics and operation of equipment.
•Knowledge of human anatomy, pathology and physiology.
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
•LEVEL 1JC (Job #2381): Radiography registry - Proficient in basic X-ray exams.
•LEVEL 2JC (Job #2383): Proficient in 2 modalities: Meets Level 1 requirements AND proficient in OPERATING ROOM X-RAY OR GI-FLUORO OR ECG OR PHLEBOTOMY OR CLINICAL INSTRUCTOR.
•LEVEL 3JC (Job #2386): Proficient in 3 modalities; meets Level 2 requirements AND proficient in OPERATING ROOM X-RAY OR GI-FLUORO OR ECG OR PHLEBOTOMY OR CLINICAL INSTRUCTOR.
•LEVEL 4JC (Job #3383): Proficient in 4 modalities; meets Level 3 requirements AND proficient in OPERATING ROOM X-RAY OR GI-FLUORO OR ECG OR PHLEBOTOMY OR CLINICAL INSTRUCTOR.
Physical Demands:
•Requires full range body motion including handling and lifting patients when necessary.
•Requires manual and finger dexterity and eye-hand coordination.

Responsibilities:
1. Provides quality patient care as defined by departmental and Age Specific standards of care.
2. Maintains patient privacy and confidentiality.
3. Follows departmental protocols and procedures in the performance of exams and produces work that meets quality standards.
4. Produces work in an efficient manner that meets departmental productivity standards.
5. Maintains the physical work environment in a manner that meets departmental and regulatory requirements.
6. Has a working knowledge of the imaging systems, Radiology Information System and PACS.
7. Reports supply shortage or equipment failure to section supervisor.
8. Follows work and patient schedules.
9. Assist Radiologist in the performance of procedures.
10. Handles, administers and documents medications under the supervision of a radiologist and following the guidelines of the Rush Pharmacy and technical licensure.
11. Maintains logs and documentation as per departmental protocol.
12. Provides patient history or information necessary for proper interpretation of the procedure.
13. Maintains licensure/registry status as determined by state or regulatory bodies.
14. Participates in the training and development of students assigned to area through clinical affiliations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type:Full Time (Total FTE between 0. 9 and 1. 0) FULL, PART TIME and RESTRICTED PART TIME positions vailable

Shift: Shift 1 MULTIPLE SHIFTS AVAILABLE

Work Schedule:  8 Hr (8:00:00 AM - 4:30:00 PM) SCHEDULES CAN VARY

Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:  $49.53 - $78.02 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

RUSH HAS MULTIPLE POSITIONS AVAILABLE, QUALIFICATIONS MAY DIFFER

Summary:
The Pharmacist may fill the role of a number of different positions in the department. The Pharmacist may work in central operations, or in a satellite. He/she may work a day, evening, or overnight shifts. The shift the Pharmacist works will reflect the training and skill set that the pharmacist has. Operations role: The scope shall include operational responsibility for order verification, IV therapy, total parenteral nutrition, automated dispensing cabinets (ADC), oral drug compounding/repackaging, dispensing and delivery of medications. Assessment of current IV clean rooms with USP 797 regulations including necessary staff education will also be a focus. Central Pharmacy/Satellite role: Reviewing and verifying medication orders in Epic for accuracy and safety. This role will respond to questions from nursing and physicians about missing doses and medication questions (dosing, appropriateness in therapy, formulary, etc). DoseEdge order review and approval. Appropriate phone etiquette and multi-tasking is vitally important in this role. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• One year of hospital pharmacy experience.
• Strong analytical, problem-solving, written communication and interpersonal skills.
• Must be flexible with work schedule.
• Dependable attendance and job performance.
• Licensed or license-eligible in the State of Illinois.

Responsibilities:
1. Understanding workflows within the central pharmacy with regards to Pyxis and patient specific order filling in order to check orders coming out of the carousel and and IV room, as well as those prepared by technicians.
2. Knowledge of USP 797 clean rooms and workflow in IV rooms in the central pharmacy for order checking, including TPN preparation when necessary.
3. Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
4. Clarifies physicians' orders, when necessary, through direct and timely contact with prescriber or designated practitioner.
5. Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
6. Documentation of clinical interventions.
7. Uphold departmental, and institutional, policy as appropriate.
8. Understand the operations of the Central Pharmacy and Tower pharmacies, and assist with the staffing the area when needed.
9. Act in a backup role for technician lead to address technician sick calls in reassigning shift changes.
10. Assist with other departmental quality initiatives which may arise during the time of service in the department.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Point of care Testing Lab

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

 *This position is part of Rush University Medical Center and will be located onsite at Rush Copley Medical Center (Aurora, IL) 

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Point of Care Coordinator is responsible for the oversight and coordination of the quality control and quality performance improvement functions of point of care testing as well as the planning, organizing, documenting, and providing technical services for aspects of testing performed at point of care sites and in designated non-centralized laboratories by non-clinical staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
Required Job Qualifications:
•Associates Degree in Laboratory Science, Clinical Laboratory Science, Medical Technology (as defined by CLIA 42 CFR 493 1489), AND five years of laboratory-related experience OR
•Bachelor's degree in laboratory science, biological science, chemistry, or education (as defined by CLIA 42 CFR 493 1489 required.), AND two years of laboratory-related experience
Preferred -
•Certification from a nationally recognized certifying agency.
* Acceptable credentials (can vary depending on the laboratory section):
◦ Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
◦ Medical Technologist (MT) via the American Medical Technologists (AMT)
◦ Point-of-Care Specialist Certificate (CPP) through (ADLM)
•Prior point of care experience preferred.
•Interacts effectively and respectfully with everyone encountered at the medical center.
•Able to work in a fast paced, often stressful, computerized environment. Able to lift 20 lbs. and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials
CLIA QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate and high complexity testing. Employeeseducation and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.

Responsibilities:
Job Responsibilities:
Point of Care Job Duties
•Monitors and reviews queues in the middleware daily.
•Investigates and troubleshoots notable trends in the middleware.
•Assists and makes recommendations involving acquisition of types point of care devices.
•Participates in oversight of point of care testing operation, ensuring the establishment of appropriate procedures throughout all phrases of specimen handling and testing.
•Evaluates new instruments, products, procedures, workflows, and methods to provide the best quality results for the patient.
•Assists LIS with testing and transmission of devices.
•Performs method validation and or performance verification, where appropriate, according to manufacturer’s and lab director’s instruction.
•Establishes and revises policies and procedures to meet laboratory, nursing and accreditation agency standards.
•Provides counsel, orientation, and training to non-laboratory caregivers according to the CAP, CLIA and CMS standards.
•Provides consultative service and participates in the process of verifying compliance with all regulatory requirements as well as institutional policies and procedures to maintain medical center licensure and accreditation status for point of care testing.
•Follows and teaches safety and infection control procedures to ensure patient, visitor, staff and personal safety.
•Participates in the development and implementation of quality control programs to ensure the highest quality results for patients and providers.
•Ensures institutional readiness for all internal and external inspections of point of care testing resources.
•Participates as needed in laboratory quality improvement activities and quality assurance objectives. Participates, prepares, and presents quality improvement initiatives accomplished in the laboratory.
•Monitors and maintains POCT expenses supplies, materials, and inventory.
•Prepares the lab and other POC sites for CAP inspections and JACHO and other regulatory inspections. Acts as the key participant in inspections.
•Compiles a monthly report in a timely manner of all unit performance to be reviewed by the manager and nursing leadership.
Administrative and Financial Duties:
Will be responsible for any combination of the following:
•Demonstrates proficiency in all duties as defined in the role of Medical Technologist III.
•Provide input on the capital and operational budgets
•Gathers and analyzes data to produce needed information
•Prepares and conducts clinical staff in-services and educational presentations yearly
•Serves as a backup for the supervisor in their absence
Performs Laboratory POC Testing
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly.
•Performs all laboratory procedures efficiently and effectively and serves as a technical expert for other laboratory staff. Ensures all testing is performed following Rush approved Policies and Procedures.
Quality Control and Preventative Maintenance
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
•Recognizes QC problems, shifts, drifts, or discrepancies, determines root cause and is able to resolve.
•Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed.
Troubleshooting
•Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time.
•Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
Organization of Work Area
•Keeps work area neat, clean, organized, and well stocked at all times. Disinfects area at the beginning and end of each shift. Required to oversee and maintain a clean, clutter free and well organized area of responsibility.
Time Management
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
Continuing Education
•Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Required to prepare and present one inter-laboratory continuing education presentation per year. Prepares and presents quality improvement initiatives accomplished in the laboratory.
Special Project
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame.
•Participates in procedure implementation and training of new staff and students. Required to identify, participate and lead in process improvement projects.
Report Reviewing and Results Reporting
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames.
•Reviews paper generated results and transcribes accurately into the Lab Information System. Review of others' results.
Policy Compliance
•Understands and enforces departmental and institutional policies and practices. Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards.
Workflow monitoring
•Monitors, regulates, and adjusts workflows to ensure needed tasks are completed on time. Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency.
•Responds to clinician inquiries timely, thoroughly, and respectfully.
Process Improvement
•Recognizes situations that require process improvement. Proficient in the use of process improvement tools (e.g., Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).
•Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue.
•Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations.
Communications
•Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when.
•Practices Emotional Intelligence when communicating with others. Able to handle interpersonal relationships judiciously and empathically.
•Demonstrates the capacity to be aware of, control, and express one's emotions.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.