Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Hematol-Oncol-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.48 - $23.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
A Lab Research Technician is a technical specialist who supports laboratory operations through hands-on execution of established procedures, equipment operation, specimen handling, and compliance with safety and quality standards. The role emphasizes technical accuracy, consistency, and operational reliability, with limited responsibility for research interpretation or study design.
The Lab Research Technician 1 (LAB RT1) supports laboratory operations by preparing samples, maintaining equipment, and performing basic scientific procedures under close supervision. This entry-level role provides hands-on learning opportunities while contributing to day-to-day lab activities such as reagent preparation, documentation, and data entry. The LAB RT1 works as part of a research team and builds foundational skills necessary for more advanced technical work.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
Education: High School diploma or equivalent
Knowledge, Skills, & Abilities:
• Knowledge of basic laboratory techniques and scientific terminology
• Familiarity with laboratory equipment and sample handling practices
• Understanding of safety protocols and PPE use in laboratory settings
• Attention to detail in labeling, cleaning, and inventory support
• Ability to follow written and verbal instructions
• Skill in organizing tasks and supporting laboratory workflows
• Effective communication with peers and supervisors
• Ability to learn laboratory procedures, tools, and documentation systems
• Dependability in completing assigned tasks and maintaining confidentiality
Preferred Job Qualifications:
Education: Associate's degree in basic science with applied laboratory coursework
Physical Demands:
• Requires use of fine motor skills for laboratory tasks such as pipetting, specimen handling, equipment operation, labeling, and data entry
• Requires visual acuity and manual dexterity to accurately operate laboratory instruments, read measurements, and document information
• Frequently stands or walks while performing laboratory procedures and moving between workstations
• Occasionally lifts, carries, or moves laboratory supplies or equipment weighing up to 25 lbs
• Must safely work in laboratory environments involving chemicals, biological specimens, temperature-controlled equipment, or mechanical devices while following established safety protocols and wearing required personal protective equipment
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
• Under supervision, collect and prepare biological samples for processing following established protocols. Label, store, and log samples according to established protocols. Assist senior staff in maintaining sample integrity.
• Prepare basic laboratory equipment for routine use following establishing protocols. Perform routine maintenance, cleaning, calibration checks, and restocking supplies. Alert senior staff to equipment malfunctions or maintenance needs.
• Conduct basic laboratory techniques and procedures following established protocols. Prepare solutions, buffers, and media.
• Operate basic laboratory equipment. Monitor equipment during procedures and record observations/results.
• Record raw data accurately into laboratory notebook or digital equivalent. Perform basic calculations and data entry. Assist in data validation.
• Follow institutional policies for biosafety, chemical safety, and radiation safety. Wear appropriate PPE. Follow institutional waste disposal procedures. Report spills, exposures, and injuries promptly.
• Maintain organized laboratory notebook or digital equivalent. Submit data and observations to senior staff for review.
• Assist in preparing data summaries. Assist in troubleshooting errors.
• Complete required lab specific training.
• Perform other related duties as assigned to support daily research operations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Respiratory Care

Work Type: Full Time (Total FTE 0. 9)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $42.00 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Highlights

$25,000 SIGN ON BONUS

Tuition Reimbursement + Masters Degree Respiratory Care (only MS in IL)

Work alongside 7 contributors to Egan’s Fundamentals of Respiratory Care

403B contribution matching

Global leader in Respiratory Care

Relocation Assistance available

Summary:

Other information:
Required Job Qualifications:
•Minimum of an associate’s degree from a Commission on Accreditation for Respiratory Care (CoARC) approved program.
•Pass National Board for Respiratory Care (NBRC) credentialing exam prior to start date
•Apply for Illinois license prior to start date
•Obtain Registered Respiratory Therapist credential within 90 days of start date
•BLS prior to start date
•ACLS prior to start date (adults)
•PALS within 90 days of start date (neo/peds)
•Neonatal Resuscitation Program (NRP) - obtained within 180 days of hire (neo/peds)
•Competencies
oPass departmental competencies in adult and/or neonatal/pediatric respiratory care.
oTechnical skills are required to adapt equipment and procedures to patient needs.
oAnalytical skills are required to evaluate patients and their clinical response to therapy
oCustomer service skills are required to effectively meet the needs of patients, families, and members of the healthcare team on an almost constant basis.
Preferred Job Qualifications:
•Bachelor’s degree or higher in a healthcare related field
Professional Development Opportunities:
•Respiratory care research
•University Medical Center education
•Professional speaker development
•State society involvement
•National societies involvement
•Respiratory related associations
Physical Demands:
•Standing, walking, pushing, and bending for 75% of the day.
•Must be able to lift 20 pounds to handle cylinders.
•Must be highly adaptable to respond to changing workloads and priorities
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities and Expectations:
•Practice under the proximal supervision of a licensed Respiratory Care Practitioner
•Assess patient cardiopulmonary status through clinical observation, patient assessment, and physiological monitoring
•Administer bronchial hygiene and therapeutic interventions guided by evidence-based protocols
•Recommend and implement appropriate interventions to include but not limited to initiation, alteration and discontinuation of therapy based on patient assessment
•Assess patients before, during and after the administration or application of any medication, procedure or device
•Provide invasive and non-invasive ventilator management based on patient clinical assessment, diagnostic results, ventilation values and waveform analysis
•Perform airway management through assessment, assistance with placement, securement, maintenance, and removal of an artificial airway
•Provide special procedures to include but not limited to external transport, high-risk delivery attendance, surfactant administration, Organ Donor Care Center (ODCC) services, esophageal manometry, Electrical Impedance Tomography (EIT), manual prone positioning, continuous medication nebulization, bedside bronchoscopy, bronchoscopic cryotherapy, bedside tracheostomy, high frequency jet ventilation, lung ultrasound, ultrasound arterial blood gas (ABG) acquisition, specialty gas administration, nitric oxide challenges, and during Extracorporeal Membrane Oxygenation (ECMO) support
•Conduct internal patient transports requiring respiratory support
•Acquire and process blood gas samples
•Perform Cardiopulmonary Resuscitation
•Participate as a member of the Rapid Response Team
•Collaborate closely with multidisciplinary care team
•Document work timely, completely, and accurately, including documentation in the patient medical record, department records, and patient charges
•Provide and document patient/family education
•Precept students, new employees and provide observational learning opportunities through shadowing
•Contribute to quality improvement efforts through frontline feedback and participation in committee initiatives in conjunction with department leadership
•Participate in clinical research
•Pass departmental initial competencies in adult and/or neonatal-pediatric respiratory care
•Maintain active status of credentials and certifications
•Maintain American Association for Respiratory Care (AARC) Membership

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatrics-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)

Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Eye Center

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under general supervision from the ophthalmology medical staff, the Ophthalmic Technician performs a large number of routine technical testing and procedures as well as gathers data and information for patient diagnosis and treatment. The technician works closely and assists the ophthalmologist and resident in the care of the patient. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High School Diploma.
•Completion of an academic program for ophthalmic technician is a plus.
•JCAHPO Certification as ophthalmic assistant (COA) or ophthalmic technician (COT) is a plus but not required.
•Must have sound and basic ocular knowledge.
•Manual dexterity, communications, precision, and accuracy.
•Ability to communicate well with patients and all levels of staff.
Preferred Job Qualifications:
•Completion of a bachelor’s degree and/or advanced medical training is a plus but not required.

Responsibilities:
• Reviews charts to determine urgency of condition and initiate care as necessary.
• Collects all historical and physical data necessary for the medical staff to make clinical therapeutic decisions.
• Performs additional measurements of phorias and tropias, near point of convergence, fusion. Familiar with tonography
• Performs and records various ocular measurement tests
• Designs care plans and implements treatment as delegated by the medical staff.
• Expanded role includes adequate knowledge and expertise of all testing available at the center, e.g. topography, AB-scan ultrasonography, ERG (electroretinography), Visante OCT, GVF
• Oversees and evaluates other ophthalmic technicians as assigned.
• Maintains and updates EPIC EMR knowledge and skills including appointment scheduling.
• Expertly take phone calls on eye issues including prescription renewal.
• Trains other technical staff as needed.
• Maintenance of instrumentation, supplies and drugs. Surveys technical instruments and equipment, implements repair, and arranges for service calls. Also inventories and orders supplies and drugs following protocol and as appropriate.
• Participates in research clinical trials as assigned including participating as a mask examiner, performing refraction, visual acuity, etc. Agrees to review the study documentation and certify for each study assigned.
• Is able to competently assist, scrub, and circulate for all eye center procedures including Lasik surgery.
• Participates in intramural and extramural educational programs as a speaker and teaching assistant.
• Participates in departmental research as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00AM - 5:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $66.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Manages the technical, financial, regulatory, accreditation, administrative and overall operation of the laboratory. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. The Laboratory Manager works closely with the Associate Vice President, Chairman of Pathology, Quality Director, Administrative Director, Laboratory Directors, Laboratory Managers and supervisory staff. This position provides back-up for and acts as the Administrative Director in the Administrative Director's absence. For Point of Care Testing, works closely with Ambulatory and Inpatient Nursing Leadership and POCT testing personnel at the System Level. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
•Bachelors of Science in Medical Laboratory Science (MLS) or equivalent BS in Biology or healthcare field is required;
•At least five years experience in a laboratory management or supervisory role, or another healthcare setting is required.
•For Point of Care testing, in addition to leadership experience, at least two years of experience overseeing testing outside of the laboratory working with nursing and physician leaders where testing is performed.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) or Specialist in Blood Banking (SBB) via the ASCP
oChemistry (C) or Specialist in Chemistry (SC) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) or Specialist in Cytology (SCT) via the ASCP
oHistotechnician (HT) or Histotechnologists (HLT) via ASCP
oHematology (H) or Specialist in Hematology (SH) via the ASCP
oMicrobiology (M) or Specialist in Microbiology (SM) via the ASCP
oMolecular Biology (MB) or Specialist in Molecular Biology (SMB) via the ASCP
oSpecialist in Cytometry (SCYM) via the ASCP
oPathologists' Assistants (PA) via the ASCP
oDiplomate in Medical Laboratory Immunology (DMLI) via the ASCP
oDiplomate in Laboratory Management (DLM) via the ASCP
oMedical Laboratory Technician (MLT) via the ASCP (Only for Phlebotomy areas of oversight)
oCertified Phlebotomy Technician (PBT) via the ASCP (Only for Phlebotomy areas of oversight
Preferred:
•M.B.A., M.P.H., Master's in Health Systems Management (HSM) or MS in MLS is highly desired. Certification as an MT or MLS(ASCP) is highly desired

Responsibilities:
Technical
•Remains current in the technical advances, methodologies, and any new tests within the scope of their laboratory
•Oversees direct support for testing personnel including all human resource management and day to day operations
•Maintains proficiency in all of the medical center's computer applications.
Financial
•Oversees the financial aspects of the laboratory, including coordinating and preparing the capital and operational budgets
•Monitors and investigates monthly budget variances
•Prepares and reports internal and peer comparison financial and performance indicators
•Maintains the charge description master (CDM)
•Collaborates closely with the Laboratory Directors and Supervisors on current and future financial challenges
•Works closely with Finance to ensure that the proper billing, accounting, auditing, CPT coding, Medicare/Medicaid billing procedures and protocols are followed
•Meets with vendors to negotiate contracts for services and supplies
•Develops and maintains a strong working knowledge of the contractual language negotiated in these contracts
Regulatory/Accreditation
•Ensures any identified regulatory or accreditation deficiencies are corrected in a timely and accurate manner
•Accountable for the preparation and maintenance of inspection readiness at all times
•Ensures all accreditation and regulatory standards are met
Administrative
•Provides guidance and oversight to ensure consistency across all the laboratories in hiring practices, compensation, promotions and disciplinary actions
•Represents the Department of Pathology/Rush Medical Laboratories on any RUMC, Rush Health, Rush System for Health or other appropriate committee, sub-committee or task force
•May be asked to serve as an instructor of Rush University
•May be asked to prepare and give lectures to the medical laboratory science students and/or pathology residents
•Maintains availability to mentor and advise students on specific projects or assignments
Operations
•Ensures smooth operation of the laboratory's testing, reporting and billing for the RUMC in- and outpatients and outreach clients.
•Conducts and participates in continuing education activities
•Conducts effective staff meetings on a regular basis
•Provides leadership to ensure excellent customer service
◦Meets with customers and other departments as needed
◦Addresses customer's concerns in a respectful and timely manner
◦Works closely with the staff to ensure efficient and cost-effective service to customers
•Works closely with the AVP, Quality Director, Chairman of Pathology, Directors, other Laboratory Managers and supervisory staff in developing, modifying and monitoring the achievement of long-range goals and objectives for the Department of Pathology/Rush Medical Laboratories.
Process Improvement
•Provides leadership in executing process improvement. Proficient in the use of process improvement tools (e.g. Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).
•Responds to Safety Events and compliant in a timely manner. Investigates and determines if the event is a person and system issue.
•Applies Just Culture algorithms when the event is determined to be a person issue.
•Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations safe situations.
Communications
•Communicates well, both orally and in writing.
•Determines what information is important and what should be communicated, how, to whom, and when.
•Practices Emotional Intelligence when communicating with others.
•Able to handle interpersonal relationships judiciously and empathically. Demonstrates the capacity to be aware of, control, and express one's emotions.
Additional Job Components
•Performs other reasonable, appropriate duties and responsibilities as assigned by the AVP, Laboratory, Quality Director, Chairman of Pathology or Administrative Director.
•The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Aurora, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Bariatric MWL Copley

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Enterprise Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush is seeking a motivated and detail-oriented Financial Services Representative I to support our revenue cycle operations by managing open receivable accounts across all payers. In this role, you’ll play a key part in securing reimbursement by resolving payer denials related to coordination of benefits, eligibility, and requests for additional information. 

You’ll collaborate with internal teams and external payers to reduce outstanding receivables while maintaining a strong focus on accuracy, productivity, and quality. This position is ideal for someone who enjoys problem-solving, working with data, and contributing to continuous improvement in a fast-paced, mission-driven healthcare environment. 

If you’re passionate about delivering results, value collaboration, and want to grow your career within a respected academic medical center, we encourage you to apply. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly.
• Follow up of claims to the appropriate payer for reimbursement: Work directly with various departments to insure the charges are properly credited and / or debited.
• Develop, manage, and maintain various electronic documents used to manage these projects.
• Develop and report status of the project weekly.
• Eagerly accept challenging assignments.
• Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
• Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
• Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
• Work within your team to insure the team has all related job responsibilities.
• Develop, implement, & monitor system enhancements.
• Develop and communicate constructive feedback / issue solutions for problems as discovered.

Required Job Qualifications:

• High School diploma or GED equivalent
• 1 year of experience.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare.
• Able to enter and retrieve data within FSS0/ASF
• Familiar with Nebo's eCare billing editors such as Classic and CMS.
• Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.

Preferred Job Qualifications:

• Prior experience using Epic for Hospital Billing.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Telemetry

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM), Every other weekend

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign-On Bonus: $5,000

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush is seeking a Senior Revenue Integrity Regulatory & Systems Analyst to help translate complex healthcare regulations into accurate, compliant, and optimized charge capture across the organization. In this role, you’ll leverage deep expertise in coding, CDM, auditing, and Epic systems to solve complex charging scenarios, identify missed revenue opportunities, and drive automation and process improvements. 

You’ll partner closely with compliance, operational teams, and fellow revenue integrity professionals, serving as a subject matter expert while helping improve workflows, strengthen system builds, and support accurate reimbursement. This is an excellent opportunity for someone who enjoys working at the intersection of regulation, technology, and data to make a meaningful impact in a highly collaborative healthcare environment. 

The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Apply advanced understanding of regulations, NCD’s. LCD’s and payor concepts, along with revenue integrity concepts to make new and existing regulations actionable within the CDM, charge capture, data, and technology space
• Serve as a liaison with compliance to promote and optimize accuracy
• Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
• Proactively assess systems, processes, and audit revenue integrity output for accuracy and implements process improvement initiatives
• Coordinate and apply regulatory knowledge for Epic optimization and Epic WQ and Charge Router automation recommendations
• Monitor Epic Revenue Integrity build to ensure alignment with regulations and charging rules
• Harness the Epic and industry best-practices promote accurate automation to reduce manual labor
• Use logic-based critical thinking and decision making to accurately enter charges on patient accounts for hospital/facility and professional charges in accordance with CMS and AMA guidelines and then propose automation, when applicable
• Analyze revenue integrity denial trends and then provide actionable preventative measures for the Epic build
• Manipulate data along with identifying and translating trends into actionable remedies
• Responsible for accounts within the assigned Epic Account, Charge Review, and Claim Edit Work queues while solving edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
• Assess the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing
• Audit and reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
• Works with external vendors to review charge capture opportunities and documentation to identify missed charges and correct accounts
• Identify trends, analyze to propose, and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
• Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
• Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
• Communicates, observes, and reports on charge entry trends and patterns and provides recommendations for improvement
• Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

Required Job Qualifications:

• Associates degree or higher with a minimum 5+ years of healthcare experience working with billing, charge entry, charge capture, or CDM OR a high school diploma with at least 7 years of healthcare experience working with billing, charge entry, charge capture, or CDM.
• AAPC or AHIMA certification
• Epic HB Certification within 6 months
• Proficient and functional knowledge of reviewing charges in the Epic EHR.
• Advanced knowledge of medical terminology as well as medical billing language. Must demonstrate a thorough knowledge of UB-04 Revenue Codes, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II along with modifiers
• Excellent written and oral communication skills along with problem-solving
• Proficiency with MS Office Suite
• High degree of accuracy and ability to collaborate with others

Desired Qualification(s)

• Epic Hospital Billing (HB) certification.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM) Option of 8, 10 or 12 hour shift between the hours of 7:00 AM - 11:00 PM

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Surgical Technologist assists in patient care and surgical services under the supervision of a registered nurse. The primary responsibility of this person is to carry out the function of the scrub role during surgical procedures. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•Graduate of an accredited Surgical Technologist program.
•Progressive experience.
•Analytical ability.
•Communication skill in order to teach.
•Able to interact effectively with others in difficult situations.
•Able to check documents for errors and use a keyboard to enter or retrieve data.
•Demonstrates competency in scrubbing all assigned surgical procedures
•Demonstrates manual dexterity in handling instruments and equipment
•Demonstrates knowledge of progressive steps in specific surgical procedures.
•Demonstrates sound judgment and decision making at all times. Assists nursing personnel by carrying out additional duties as delegated.
•Demonstrates flexibility by accepting routine and non-routine assignments.
Preferred Job Qualifications:
Physical Demands:
• Lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
•Establishes and protects the integrity of the sterile field and back table at all times.
•Takes corrective action and reports events to RN in room.
•Handles/secures instruments, cords and draping materials utilizing aseptic technique.
•Prepares instrumentation and equipment for decontamination per established protocols.
•Demonstrates basic operating room technical skills
•Participates in surgical cases in select areas as assigned.
•Prioritizes scrub activities based upon the type of surgical procedure and the needs of the surgical team members.
•Prepares sutures/other specified supplies per Operating Room Information System preference cards.
•Obtains and safely assembles necessary equipment specific to the surgical procedure, surgeon preference and individual patient needs.
•Assists in opening sterile supplies Applies knowledge of anatomy and physiology to individualize set up for surgical procedures.
•Ensures equipment is functional; Identifies specialty instruments by type, function and name.
•Ensures surgical items such as sponges, instruments are accounted for according to Operating Room policies and procedures.
•Ensures and notifies surgical team of incorrect processes of surgical procedures. Anticipates the needs of the surgical team
•Ensures Personal Protective Equipment and biohazard waste procedures are adhered to.
•Collaboratively with all members of the health care team to ensure patient's privacy is protected
•Restocks rooms according to the established par stock lists.
•Participates, actively, in unit/area meetings.
•Continually improves personal skills to ensure the highest quality patient care, education of patients, staff and students, research and community service.
•Treats patients, visitors and staff in a caring manner with respect and dignity.
•Maintains a safe and orderly work environment.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Cybersecurity Operations

Work Type: Full Time Remote (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $46.07 - $68.64 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position will be responsible for developing, maintaining, and executing disaster recovery strategies and plans that ensure continuous availability of critical technology infrastructure and applications for RUSH. This role involves working with the Manager, Cybersecurity Disaster Recovery on coordinating the efforts of various teams and departments like application, change management, infrastructure management, risk, business continuity etc. for disaster recovery exercises and related documentation (BIA’s, Test Plans, Post-Test Reports).

Other information:
Required Job Qualifications:
•Bachelor’s degree in Information Technology, Computer Science, or a related field; a master’s degree is a plus.
•At least 5 years of experience in disaster recovery, business continuity planning, or a related field in the healthcare sector.
•Strong knowledge of healthcare IT systems and disaster recovery practices.
•Familiarity with healthcare regulations and standards (e.g., HIPAA, HITECH).
•Experience with disaster recovery solutions and data backup technologies.
•Knowledgeable in the following technologies: virtual servers, database replication, networks, cloud technologies, Citrix, SaaS
•Proven ability to develop, document, and test disaster recovery strategies.
•Strong leadership skills and the ability to work effectively with cross-functional teams.
•Excellent analytical, problem-solving, and decision-making skills.
•Outstanding communication and interpersonal abilities.
Good to have:
•Workable understanding of enterprise business continuity and ability to liaise with teams managing Business Continuity in RUSH.
Preferred Job Qualifications:
•Security certification (CISSP, CISA, CBCP, AHPCP, CHPCP).
Physical Demands: Not relevant
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Develop and implement comprehensive disaster recovery plans and strategies in alignment with regulatory, industry and best-practice standards.
•Guide IT teams (e.g., Network, Applications, Database, Infrastructure and Server etc.) and business application teams on Disaster Recovery planning procedures to ensure requirements are considered, mitigated, and validated through testing.
•Conduct regular disaster recovery risk assessments and business impact analyses to identify existing/potential gaps and propose mitigation strategies. Responsible for assisting (IT Application Owner) and/or maintaining IT system dependency mapping.
•Coordinate with IT departments to ensure backup systems, data replication, and failover processes are robust and efficient.
•Lead disaster recovery drills and simulations to evaluate the effectiveness of recovery plans and procedures. Identify risks and recommend improvements based on post-exercise report results.
•Collaborate with business continuity, emergency management, crisis management and other cross-functional stakeholders at RUSH to ensure minimal disruption to critical services during and after a disaster.
•Maintain up-to-date documentation of disaster recovery procedures, strategies, and relevant disaster recovery training.
•Provide training and guidance to staff on disaster recovery best practices.
•Stay informed on the latest trends, industry best practices, emerging technologies and evolving threats in disaster recovery and healthcare IT security.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Care Management

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $25.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical resource coordinator (CRC) applies a collaborative approach in working with physicians, patients, case managers, community providers, payers and internal/external agencies to provide case management support services related to effective utilization of services and transition planning for adult, geriatric, neonate, pediatric and adolescent patients. CRC activities and processes include patient interviews, screenings, referrals, follow-up calls, discharge planning, payer certification, denial avoidance and customer satisfaction. CRC services may be coordinated centrally through department or assigned by unit, physician practice or Case Management service line. Responsibilities for specific liaison roles may vary depending upon assignment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High School Diploma and two years' experience.
•Demonstrated knowledge and/or experience with hospital - related service functions such as: patient interviews, discharge planning/social service basic assessment and referral processes, community resources, finance and payer communication processes and information systems.
•Excellent written and verbal communication and interviewing skills.
•Expertise with information systems and Microsoft Office Suite and ability to create reports/communication documents related to role and outcome performance monitoring.
•Ability to communicate effectively with health care team, patients/families and community, internal and external providers to promote effective transitions in care.
•Commitment to teamwork, collaborative approach and customer service focus desired.
•Ability to perform tasks independently, seek direction as needed and prioritize workload.
•Flexibility to adjust schedule and assignment as workload warrants; including weekends.
Preferred Job Qualifications:
•Bachelor’s Degree (health related or equivalent area of focus such as social work, psychology or medical terminology).
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Manages caseload, serves as resource, sets priorities and completes assigned tasks.
•Facilitates collaboration with CM team/department to prioritize tasks, ensuring department support needs are met.
•Models ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs.
•Facilitates effective, efficient communication and problem solving with internal and external customers.
•Uses information technology to document activities, track performance outcomes and produce performance reports.
•Provides training and orientation, creates reference materials and shares expertise with others.
•Seeks continuing education opportunities, completes required in-services and maintains professional growth by attending various department, institutional and external meetings, seminars and
workshops.
•Applies performance improvement strategies to promote continuous process improvement.
•Identifies opportunities and collaborates with CM team/department to implement solutions.
•May serve on department or hospital-wide committees as needed.
•Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
•Performs activities in support of patient flow that may include patient placement activities.
•Provides services that may include but limited to: patient centered interviews, transitions in care screenings, identification of potential post discharge needs and the presentation of patient resource folder and documentation of findings.
•Facilitates communication with Case Manager and team: Supports processes related to care transitions including discharge central and/or unit/team centered provider referral communications. Meets customers' varied needs by readily providing support including, but not limited to, efaxing, faxing and copying forms.
•Ensures compliance with HIPPA and ROI regulations and protocols.
•Manages Medicare Important Message processes and related tasks.
•Works with CM and Patient Access to ensure hospital compliance with federal mandates.
•Coordinates post discharge care transition referral communication.
•In collaboration with the case manager, provides referral and follow-up contacts to agencies, facilities and patients/families to support safe, effective care transitions.
•Identifies issues, resolves when able, triages to the appropriate level and collaborates with case managers, senior case managers, nurses, physicians and general staff throughout the medical center to
resolve care transition issues.
•Provides designated support for functions including payer approval / certification communication, denial appeals, and / or level of care management processes.
•In accordance with the case management external faxing policy and HIPPA guidelines, communicates clinical information/PHI to payers to ensure certification of inpatient hospital stays via secure e-fax.
•Contacts payers to obtain or confirm fax and contact information for certification nurses.
•Follows protocols and HIPPA compliance regulations and proposes process improvements to managers when issues are identified.
•Follows protocol and reports known or suspected misdirected fax incidents to certification supervisor/manager. Provides level of care support services for certification, denial and/or preadmission LOC
management teams, including monitoring reports, paging/texting physicians, checking EPIC documentation and other assigned tasks.
•Conducts preadmission and post admission screening and interviews, provides patient/family education at scheduled classes and handles follow-up calls and communication with physician practice(s)
care team as warranted.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.