Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: UME - Student Affairs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Medical Student Affairs Education Coordinator – Academic Support will work closely with the Registrar’s Office, Office of Financial Aid, Office of Student Affairs and the OIME to monitor students’ academic progress through the Rush Medical College Curriculum. This role is responsible for the management and execution of all elements of the academic support and academic status processes. The coordinator will exemplify the Rush mission, vision and values and act in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree
•At least two years of work experience
•Excellent verbal and written communication skills
•Professional demeanor
•Proficiency in Microsoft Office Suite and Adobe Acrobat Professional with strong keyboard skills
•Proficiency in multiple video meeting platforms
•Familiarity with educational terminology
•Excellent organizational abilities with attention to detail
•Ability to prioritize and meet deadlines, set goals, and manage multiple complicated tasks, working with minimal or no supervision
•Excellent verbal and written communication skills
•Performs as a team player
•Takes initiative and represents the college independently
•Demonstrates professionalism in dealing with confidential information
•Ability to anticipate problems before they arise and solve others as they occur
•Ability to multi-task with very detail-oriented projects
•This job may require some evenings and weekends

Preferred Job Qualifications:
•Five or more years work experience
•Prior experience in medical education or higher education
•Experience working across enterprise platforms and learning management systems
Physical Demands:
•Able to sit for extended periods
•Able to work on-site at least 40% of the time
•Able to work extended (10-12 hour) workdays <12x/year
•Able to transport food and parcels short distances (<0.25 miles)
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Coordinate and lead Academic Progress Meetings reviewing the academic and professionalism status of all medical students (M1-M4), including those on Leave of Absence (LOA), or who have withdrawn.
•Provide central support for the following committees: Committee on Student Evaluation and Promotion (COSEP), Special Committee on the RMC Environment (SCORE), Honor Code Council, OIME’s Professionalism Team, and the Ad-Hoc Dismissal Panel.
•Manages the Leave of Absence (LOA) and withdrawal process, including initiating and overseeing completion of the process.
•Coordinate, schedule meetings, and take meeting minutes for the various committees.
•Prepare meeting materials for committee members for all committees and support the committee chairs in fulfilling their responsibilities.
•Utilize various data systems to obtain, verify, and maintain accurate student academic status across different files and documents.
•Prepare annual data reports for committee chairs.
•Draft and verify student communications regarding committee outcomes, as directed by committee chairs, while ensuring confidentiality of materials and communications.
•Coordinate the Positive Learning Environment Awards, including distributing a survey to all medical students (M1–M4) to identify recipients across various learning environments. Compiles results, identifies awardees, and prepares and distributes awards to the appropriate stakeholders.
•Promote a positive and productive environment, encouraging teamwork and communication, and demonstrating a collaborative, and innovative attitude toward the program.
•Independently problem-solve when issues arise and seek assistance when unable or unsure how to solve a problem.
•Maintain high standards of customer service, productivity, and Rush core values. Maintain a professional demeanor, dedicated to the goals of OIME and the institution.
•Other relevant duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.25 - $24.75 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Lead a team of Supply Chain Techs to achieve their daily deadlines while ensuring all service levels are met for Production, Receiving and Resupply areas.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
•Two years of Healthcare Supply Chain experience required.
•Must have basic math, reading, and writing skills.
Preferred Job Qualifications:
•Familiarity with personal computers preferred.
•Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
Physical Demands:
•Regularly stands for long periods of time and is frequently is required to walk; use hands to finger, handle or feel; and reach with hands and arms.
•Frequently moves boxes etc, weighing up to 20 pounds across office for various needs.
•Operates powered equipment appropriately and safely as required by varying environmental conditions.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Receive, pack, and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. Central Supply, storerooms, units, and any off-site locations).
•Receive and/or count stock items with accuracy and correctly record data manually or with the use of a computer. Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly.
•Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects, or breaking, reporting any of these issues to the supervisor.
•Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
•Loads and offloads AGV system supply carts and appropriately parks/stages carts for next utilization.
•Must also be able to use AGV system touch screen correctly to send cart types to scheduled locations.
•Clean and maintain shelves within stocking areas and work in station areas to ensure compliance with safety and infection control regulations.
•Answer all telephone calls in accordance with the department's telephone script, ensuring calls are properly answered and appropriate actions are followed in a timely manner.
•Apply ICARE and IConnect in all interactions between inter/intra departments.
•Performs any and all Supply Chain job functions as assigned or required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: 3 Center

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of a professional nurse, the Student Nursing Assistant (SNA) assists the patient with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Must be currently enrolled in an accredited Bachelors or higher Registered Nursing Program.
• Successfully complete minimum of one semester of formal nursing education that includes at least one semester of clinical experience and/or CNA certification and currently enrolled in a nursing program required.
• Current CPR certification.
• Entry-level experience.
• Good communication skills
• Computer skills
• Good time management and organizational skills
• Familiarity with patient care equipment
Physical Demands:
• Ability to work weekends, holidays, and different shifts to accommodate staffing
• Ability to transport objects, patients and equipment
• Ability to respond quickly to patient needs.
• Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick
• Ability to assist in evacuation of patients in the event of fire or other disasters
• Routinely works with potentially infectious specimens and patients.
• Ability to carry objects weighing >100 pounds.
• Ability to lift objects weighing 25-50 pounds, above 50 pounds utilizes appropriate lift equipment.
• Ability to stand and walk throughout most of designated shift.
• Ability to operate accucheck, computers, bed scales, beds, and carts

Responsibilities:
• Properly applies safety devices.
• Assures that patients are set up and ready for meals and assists with feeding as appropriate.
• Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
• Immediately inform RN of any change in patient’s condition; call RRT if needed.
• Maintains a therapeutic relationship to provide optimal customer-focused care.
• Communicates effectively with patients at level appropriate to age and cognitive status, showing sensitivity to cultural diversity.
• Interacts effectively with peers and other hospital staff to foster positive working relationships.
• Computer documentation is accurate, timely and at point-of-care when possible.
• Notify charge nurse whenever leaving the unit.
• Assists patients with personal hygiene and activities of daily living promoting maximal independence.
• Accurately calculates and documents calorie count, intake and output and patients weights.
• Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
• Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
• Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
• Work collaboratively with other members of the health care team to insure high levels of patient care.
• Follows CDC guidelines for hand washing and isolation precautions.
• Needs to be on the floor at all times during shift report unless directed by the Charge RN.
• Works as a team with nurse to ensure that the patient feels safe and well cared during hospital stay.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Endocrinolog

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Endocrinolog

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for assisting with daily questions and direction for the Clinic Coordinator staff. Performs at least 50% of effort in Clinic Coordinator role. Coordinates clinic activities including, coordinating all template management, scheduling, greeting and acknowledging patients throughout the check-in and checkout process, and coordinating referral and insurance authorizations, coordinating all telephone activities and troubleshooting business issues. The employee who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
•High school diploma.
•1-3 years professional medical office experience.
•Basic knowledge of and CPT and ICD9 codes.
•Basic computer knowledge.
•Excellent customer service and interpersonal skills.
•Attention to detail and accuracy.
•Sensitivity to patient health information and protection of confidentiality.
•Ability to utilize EPIC efficiently.
•Ability to sit for several hours each day and remain professional and calm under stressful situations.
•Ability to adapt to change and be flexible.
•Maintains positive, professional relationships with all members of the healthcare team through effective. communication, mutual support and respect.
•Proactively resolves conflict to improve team relationships in support of a healthy work environment.
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
•Provides leadership consistent with Rush Missions and Values.
•Demonstrates loyalty and allegiance to the program by representing and supporting management policies.

Responsibilities:
Job Responsibilities:
•Participates in recruitment efforts with interviewing, and hiring direct reports.
•Coordinates onboarding and off-boarding of clinic staff.
•Schedules clinic staff assignments to ensure adequate coverage and equal distribution of work and effort.
•Establishes course of action for self and others to ensure that work is completed effectively and efficiently.
•Serves as a role model and mentor by demonstrating exceptional interpersonal communication and collaboration skills in the management of complex patient care situations.
•Provides training and mentorship to direct reports.
•Provides education to staff in the clinic.
•Conducts annual performance reviews in conjunction with manager.
•Uses effective methods to help build a cohesive team and facilitates the completion of team goals.
•Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem.
•Ensures compliance with accreditation and regulatory bodies within area of responsibility.
•Works with minimal supervision. Resolves office problems and facilitates solutions, confers with supervisor to resolve more complex issues, assists in preparing ad hoc reports, assists in training of new employees, generates letters requested by physician or patient, per office protocol.
•Manages physician's template and schedule in EPIC.
•Enters, per office protocol, non-medication orders and/or referrals. Performs pre-certification of orders, procedures and surgeries.
•Performs data entry of in-patient or procedural professional charges as assigned.
•Collects time of service payments, posts payments in EPIC, and reconciles end-of-day receipts.
•Answers patient billing questions, coordinates set-up of payment plans, and refers as necessary to appropriate RUMC resources.
•Addresses patient calls efficiently and courteously.
•Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
•Schedules, cancels and reschedules patient appointments, procedures, and surgeries.
•Places reminder calls and collects pertinent information from patients in advance of their appointment per office policy. Supports access by utilizing the wait list and filling appointment slots created by cancellations and no shows.
•Appropriately transfers patients to pre-registration for insurance verification per RUMG policy.
•Greets and acknowledges patients at the front desk, checks patients in and out of the clinic, and performs practice-designated activities to support new patients.
•Accesses EPIC to retrieve referrals, orders and other documentation and contacts various outside agencies to obtain referrals and other documentation.
•Coordinates administrative office functions as assigned including completion of EPIC administrative in-box messages. Problem solves issues by seeking out the appropriate resources.
•Works cooperatively in a team environment.
•Demonstrates compliance with RUMG Customer Service and Performance Standards (attached).
•Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rush Alzheimers Dis Ctr-ResFac

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:Based on NIH scale $62.232 - $75,564

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary: The Rush Alzheimer’s Disease Center is a world leader in research in aging and Alzheimer’s and other dementias and offers a stimulating research environment with several large ongoing epidemiologic studies of aging and more than 40 faculty with diverse expertise. We seek outstanding applicants for a fully funded 2 year postdoctoral research position focused on working with RADC cohort study data linked to Medicare claims to understand the clinical and societal importance of a timely and accurate diagnosis of dementia. The main focus of this postdoctoral research fellowship position is to work with Dr. Bryan James (epidemiologist and associate professor at the RADC) to carry out the aims of his NIA-funded research project on the “Predictors and Consequences of the Timing and Accuracy of Clinical Dementia Diagnosis” (R01AG072559). The postdoctoral fellow will be integrated in to the RADC’s Medicare Linkage team co-led by Dr. James and will work closely with the other researchers on the team to carry out the aims of the R01 as well as the greater aims of building the RADC Medicare linkage program’s infrastructure. The postdoctoral fellow will work under the direct supervision of Dr. James and receive mentorship on data analysis, manuscript preparation, scientific presentation, grant writing, networking in the ADRD research space, leadership, and other aspects of career development to become an independent investigator. Group based didactics also are available via ongoing aging and REC seminars offered via the RADC and other Rush departments. Expected products at the end of the postdoctoral training include: peer-reviewed publications, oral and poster presentations, and preparation of a research proposal to generate extramural support (i.e. K01). Please include 1-3 publications as writing samples

Other information:
Required Job Qualifications:
•Ph.D., M.D., or equivalent terminal degree in a relevant field.
•Experience in a relevant scientific discipline. Proficiency in relevant research tools and techniques.
•Critical eyes towards consistency, reproducibility, and the scientific method.
•Excellent organizational, analytical, and communication skills. Strong interpersonal skills.
•Strong scientific writing skills.
•Ability to work both independently and collaboratively in a multidisciplinary environment.
•Excellent computer skills.
•Ability to multitask.
Preferred Job Qualifications:
•Experience maintaining safety and ethics in a research/laboratory environment.
•Knowledge of medical research compliance and ethics (e.g., HIPAA, GCP).
•Record of scholarly publications.
•Experience in grant writing.
•Prior project management experience.
•Mentoring experience.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Contribute to the design and execution of clinical or laboratory-based studies. As assigned, lead and manage projects.
•Conduct independent and collaborative research on specific research project(s). Design and conduct experiments or computational studies aligned with project goals.
•Collect, analyze, and interpret research data using appropriate statistical, scientific, medical, and/or clinical methodologies. Prepare relevant reports.
•Compare actual and expected results and suggest solutions to correct deviations. Problem-solve research challenges as needed.
•Evaluate existing research techniques and recommend improvements to ensure quality and productivity.
•Prepare manuscripts for publication in peer-reviewed journals.
•As assigned, prepare and present findings at departmental meetings, conferences, and seminars.
•Assist in the mentoring and training of graduate and undergraduate students.
•Collaborate with researchers within and outside the department.
•Support grant writing, proposal submission, and progress reporting to funding agencies.
•Support/maintain a safe laboratory environment and ensure compliance with governmental and University policies, procedures, rules, and regulations.
•Perform other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (2:00:00 PM - 10:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.49 - $24.01 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of the Assistant Manager of OR Materials Management is responsible for the day to day availability of supplies and equipment for assigned OR service lines/areas. Provides materials management support for surgical services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma/GED.
• Two years of Healthcare Materials Management, Sterile Processing, Purchasing, Distribution, or Receiving experience necessary.
• Demonstrated ability to utilize Microsoft Office Suite (Word, Excel, and PowerPoint).
• Knowledge of Omnicell hardware/software functions.
• Knowledge of Materials Management/Purchasing and Inventory Control processes.
• Knowledge of surgical equipment and supplies.
• Basic understanding of clinical terms and procedures.
• Ability to handle multi-tasks simultaneously under pressure and strict deadlines to meet changing workload demands and priorities.
• Superior organizational skills, with attention to detail and oral communication skills.
Preferred Job Qualifications:
• Experience with the Lawson ERP system (including the Mobile Supply Chain module).

Responsibilities:
Responsible for effective distribution of surgical supplies and equipment to designated Omnicells, support rooms, re-stock cabinets, sterile areas and all appropriate arenas within the Operating Room.
Activities will also include but are not limited to:
•Receives, unpacks, and delivers surgical supplies and equipment ordered from outside vendors and off-site warehouse.
•Reviews and verifies accuracy of shipments by counting and comparing packing lists with all receiving/delivery tickets for accuracy of materials receipt.
•Performs basic contract administration by following up on back-ordered supplies with surgical buyers and notification to appropriate Assistant Unit Director (AUD) and/or service.
•Assists appropriate management personnel in the maintenance of predetermined par levels of supplies.
•Files all pick-tickets, purchase requisitions, and delivery tickets, in the departmental closed files.
•Interacts with physicians, nursing, purchasing, delivery services, and other operating room personnel in a cordial and professional manner.
•Must maintain environmental cleanliness and order in specific work areas
•Must be able to provide after hour's coverage on heavy caseload days.
•Must be available to work on weekends.
•Willingly participates in quality improvement processes.
•Ensures that order placement and delivery dates meet nursing needs.
•Interacts with clinicians to problem solve issues regarding purchase orders, receipts, loaners, credits, substitutes and stock-outs.
•Performs quarterly and fiscal year end physical inventories.
•Provides assistance, guidance and backup for related personnel in the Materials Management department
•Performs other related duties as assigned or required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Enterprise Platforms

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $46.07 - $68.64 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This Senior Salesforce position leverages Salesforce to develop complex workflows, configurations, and customizations within the Rush Salesforce Ecosystem. Collaborates with functional business leads and architects to customize and update complex software solutions for Salesforce digital programs. Designs prototype applications, implements and tests source code, troubleshoots software applications and effectively executes the development plan. Coaches Junior Developers. Acts as backup to Lead Developer and cross trains on Lead Developer functions. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor’s Degree in Computer Science, Information Systems, or 5+ years related IT work experience.
•5+ years’ experience in Salesforce.
•5+ years’ experience documenting requirements, designing in a Salesforce enterprise environment.
•Strong ability to understand requirements and how the Salesforce platform can provide effective solutions.
•Extensive experience with web services: executing calls and interpreting responses (REST or SOAP).
•Proficiency in test-driven development: building, writing, and automated integration testing.
•Knowledge of version control systems (Git) or similar.
•Deep Understanding of the Lightning Application Programming Interface (API).
•Experience with scrum and other agile based methodologies of software development.
•Clear and concise written and verbal communication skills.
•Analytical, multi-tasking and problem-solving skills.
•Salesforce Developer Certification.
Preferred Job Qualifications:
•Knowledge of Salesforce Analytics (Einstein).
•Knowledge of Salesforce Service Cloud.
•Knowledge of Salesforce Marketing Cloud.
•2+ years working with MuleSoft.

Responsibilities:
Job Responsibilities:
•Manages complex work critical to the organization in an Agile environment.
•Makes recommendations to mitigate risk and provides solutioning recommendations.
•Develops software applications, workflows, and configurations to meet customer needs.
•Leads in testing and debugging issues, sprints, and grooming sessions.
•Supports the deployment of changes to production.
•Understands and follows through with business requirements during all phases of development.
•Transforms design into functionality; tests and maintains layouts and other components to enhance user-experience.
•Interprets written business requirements and leads team to deploy solutions.
•Leads the development of custom solutions and interfaces on the Salesforce Lightning platform using Apex, Triggers,
Visual Force, Lightning Web Components, CSS, and JavaScript.
•Creates and delivers documentation, training and communication for feature(s) and process change.
•Participates in release management and continuous integration processes.
•Creates installation, troubleshooting, and end user documentation.
•Communicates effectively within the RUMC (Rush University Medical Center) organization across all teams.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Munster, Indiana

Business Unit: Rush Medical Group

Hospital: Munster Indiana

Department: Munster Multi-specialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign-on Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Student Financial Aid

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Associate Director of Financial Wellness provides strategic leadership in integrating financial aid operations with comprehensive financial wellness initiatives to strengthen student financial capability, persistence, and overall success. This student-centered leader designs, implements, and evaluates processes that deliver high-quality financial aid guidance, individualized financial coaching, literacy education, emergency support, and wellness programming for students and families. The Associate Director supervises and develops the financial coaching staff, ensuring a consistent, student-centered service model that aligns with institutional recruitment, retention, and compliance goals. The Associate Director will exemplify the RUSH mission, vision, and values and act in accordance with Rush policies and procedures.

Required Job Qualifications:

• Bachelor’s degree in personal finance, business, higher education, counseling, or a related field.
• Financial literacy or coaching certification or the ability to quickly become certified (NEFC©, AFCPE©, AFC©, CFP®) or willingness to obtain one.
• Demonstrated experience providing individualized personal financial coaching, advising, or case management.
• Experience working with students in a higher education environment.
• Knowledge of university systems, financial aid processes, success coaching models, and financial wellness theories.
• Strong familiarity with private student loan programs and alternative funding sources.
• Experience designing and delivering presentations, workshops, or financial literacy programming.
• Strong interpersonal, written, and oral communication skills with proven ability to support diverse student populations.
• Ability to interpret financial aid regulations and apply them appropriately to student circumstances.
• Strong organizational, analytical, and problem-solving skills.
• Experience with financial aid or student information systems (e.g., Banner, PeopleSoft, PowerFAIDS, Slate).
• Supervisory or team leadership experience within a student services, financial aid, coaching, or advising environment.

Preferred Job Qualifications:

• Master’s degree in personal finance, business, higher education, counseling, student affairs, or a related field.
• Experience working with Title IV aid programs, federal compliance requirements, and alternative loan funding.
• Experience working with graduate and/or professional students in a higher education environment.

Competencies:

• Ability to work with students in a supportive, nonjudgmental coaching approach
• Analytical skills for reviewing financial aid data and student accounts
• Strong organizational and case-management skills
• Ability to manage a large caseload while meeting deadlines
• Comfort handling complex financial scenarios
• Problem-solving and critical-thinking skills
• Cultural humility and ability to support a diverse student body
• Proficiency with Microsoft Office/Google Workspace
• Familiarity with financial literacy platforms (e.g., iGrad, EverFi)
• Experience with student information systems (Banner, PeopleSoft, Slate, etc.)
• Ability to learn new software quickly

Job Responsibilities:

Strategic Leadership & Program Development

• Lead the design, implementation, and continuous improvement of a university-wide financial wellness program grounded in industry best practices, regulatory requirements, and student success frameworks.
• Develop proactive, data-informed outreach and counseling strategies to provide timely, personalized financial support for students and families across the student lifecycle.
• Establish, monitor, and refine performance metrics to evaluate service quality, student engagement, financial outcomes, and the effectiveness of financial coaching practices.
• Conduct regular operational, compliance, and service quality assessments to ensure models, processes, and interventions align with current research and evolving student needs.
• Partner with colleges and university stakeholders to ensure financial wellness initiatives support recruitment, enrollment, retention, and completion goals.

Technology, Tools & Resource Management

• Oversee the implementation, optimization, and ongoing maintenance of technology systems that support student financial tracking, outreach, case management, and reporting.
• Identify, evaluate, and integrate financial wellness platforms, tools, and educational resources that enhance student financial literacy, decision-making, and engagement.
• Ensure data integrity, compliance, and effective use of systems to support continuous improvement and reporting.
• Maintain strong connections with Preferred Lenders and seek the best options available on the private Market+ for students.

Training, Supervision & Staff Development

• Supervise, coach, and evaluate financial wellness coaching staff, fostering a high-performing, student-centered service culture.
• Develop, document, and maintain standard operating procedures for financial coaching services to ensure consistency, quality, and compliance.
• Provide ongoing staff training and professional development focused on financial aid policy, coaching practices, equity-minded service delivery, and emerging trends.
• Oversee the creation and delivery of dynamic programming, including workshops, multimedia content, group coaching, and individualized counseling.

Direct Student/College Support

• Serve as a senior-level financial case manager for an assigned student caseload, providing complex and individualized financial coaching.
• Support students in developing personalized education financing plans, including evaluation of federal and state aid, institutional aid, alternative loans, payment plans, 529 plans, scholarships, and emergency resources.
• Serve as a key liaison to all three Colleges, ensuring alignment of financial wellness services with academic and student support priorities.

Programming & Campus Engagement

• Serve as the primary liaison with each of the three Colleges, ensuring financial coaches assigned to each College provide excellent customer service and responsive support to students, faculty, staff, and College leadership.
• Lead the design and delivery of financial education programming for campus events such as orientations, prospective student days, and academic program sessions.
• Collaborate with campus partners to deliver integrated financial wellness and student support initiatives that promote persistence and wellbeing.
• Develop and maintain clear, accessible materials and communications for faculty and staff to increase understanding of financial aid processes and student financial wellbeing challenges.

Reporting, Assessment and Evaluation

• Prepare regular reports and analyses on program outcomes, student engagement, financial trends, and service effectiveness.
• Use assessment data to inform strategic planning, resource allocation, and continuous improvement of financial wellness initiatives.
• Support institutional reporting and accreditation needs related to student financial support and success

Other Responsibilities

• Perform other duties as assigned to support institutional goals and student success.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Student Financial Aid

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $35.60 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Assistant 3 works independently on multiple tasks simultaneously maintaining the highest level of confidentiality. The Administrative Assistant 3 must be able to focus and perform well under pressure with the ability to effectively prioritize and meet deadlines. Provides administrative duties including composition of letters and reports as well as planning, developing and completing assignments with minimal direction. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• High School Diploma.
• Five years’ administrative experience in a healthcare setting.
• Strong project and time management skills.
• Proactive and resourceful.
• Customer-focused.
• Excellent written and verbal communication skills.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Ability to coordinate and prioritize multiple tasks, projects and schedules.
• Ability to work independently.
• Ability to interact effectively and efficiently with all levels.
Preferred Job Qualifications:
• Bachelor’s degree.

Responsibilities:
1.Administrative Assistant work that includes typing of correspondence, work with PowerPoint presentations and computer problem solving,
2.Prepare and schedule meetings.
3.Manages and administers the daily operations, organizes work, sets priorities, meets critical deadlines and follows-up assignments with minimum direction.
4.Exercises discretion and independent judgment in daily activities and executive administrative details of a confidential nature.
5.Completes special assignments requiring collecting, organizing and analyzing data basis of significant decisions.
6.Manages multiple calendars requiring extensive attention to detail and the ability to make decisions regarding appointment priorities; organizes and schedules meetings; arranges and prepares agendas and provides background information for various complex internal and external meetings and projects as requested or necessary.
7.Prepares confidential correspondence. Prepares reports and other documents.
8.Reconciles accounts payable requests.
9.Answers administrative phone calls; receives and screens patients and visitor’s telephone calls, e-mails and faxes, providing information and resolving complaints using good judgment and the interpretation of policies and procedures.
10.Arranges travel (registration, airline, accommodations) and prepares itineraries for leadership to attend meetings; prepares and tracks reimbursement submissions.
11.Coordinates conference room reservations.
12.Serves as primary contact for monitoring, ordering, stocking office supplies and managing office equipment maintenance and repair issues as well as environmental service problems.
13.Performs other work-related duties or projects as assigned, such as facility and relocation projects.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.