Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Cardiac Catheterization Lab

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $52.15 - $87.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Unit Director is the clinical and business manager for specific patient care units(s). The Unit Director provides direction and vision and creates human, operational and organizational systems that assure exemplary patient care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse Licensure
• Current CPR
• ACLS for Unit Directors of: ED, ICU, Telemetry, Endoscopy, PACU
• National certification (exceptions noted below)
• Candidates external to the Division of Nursing or ROPH with a graduate degree are required to acquire National Certification within 24 months of assuming position.
• Candidates external to the Division of Nursing or ROPH enrolled in a graduate program are required to continuously take course work toward degree completion and acquire national certification within 24 months after degree completion.
• An advanced level of analytical ability and problem solving skills.
• Ability to use electronic business programs and technology.
• Demonstrates the ability to work in complex organizational systems or programs.
• Communication skill in order to lead, teach and persuade others.
• Able to interact effectively with others in difficult situations that encompass organizational and departmental issues.
Physical Demands:
• Work requires 24/7 accountability and the ability to supervise and manage staff across that time.
• Work requires the ability to assume the charge nurse role.
• Work requires the ability to walk throughout the ROPH structures and to be standing or walking most of the designated shift.
• Work requires lifting or carrying objects 30 lbs. and lifting and positioning patients with appropriate lift devices.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen images and reports.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
Evidence Based Practice:
• Accountable for quality outcomes which incorporates established methodology to drive process improvement.
• Leads unit and department quality initiatives, research and /or evidence based activities utilizing best current evidence.
• Develops effective strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
• Provides leadership in the design, implementation and evaluation of process improvement initiatives at the unit and department level.
Relationships and Caring:
• Creates an environment which establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting.
• Establishes constructive and strategic partnerships with peers, professional nurses, the University, other disciplines and departments to achieve positive clinical and service outcomes.
• Uses leadership, team building, negotiation, and conflict resolution skills to build partnerships within and across units and departments.
• Establishes a climate that fosters open communication, values differing points of view and promotes shared governance.
• Creates and maintains a just culture for all constituents across disciplines.
• Develops a climate that optimizes the patient and family experience through supportive interactions and staff education.
Critical Thinking
• Promotes the development of critical thinking skills of all unit personnel through appreciative inquiry.
• Critically reviews cases and events to determine the root causes and develop action plans for improvement.
• Responds to societal and technological trends, issues and new developments as they pertain to nursing and healthcare.
Technical Expertise
• Creates and promotes a culture of safety and accountability.
• Articulates standards and monitors compliance with the State Nurse Practice Act, State Board of Nursing
• Regulations, regulatory agency standards and the policies of the organization.
• Demonstrates information literacy skills in complex decision-making.
• Utilizes clinical information systems to promote safety, quality and cost effective care.
• Strategically plans for ongoing education to acquire new knowledge and skills.
Leadership
• Translates the nursing and corporate vision and strategic plan into measurable unit goals and sustainable programs.
• Creates and maintains a supportive and healthy work environment.
• Advances practice through the development of innovations incorporating the principles of change.
• Assumes a leadership role in analytical problem solving of both clinical and system wide issues.
• Mentors and coaches delegation and management skills along with career development.
• Creates an environment in which professional growth is an expectation.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
• Provides and invites ongoing performance feedback to peers, staff and other disciplines to achieve positive clinical and service outcomes.
Systems
• Analyzes fiscal and budgetary implications when modifying practice and operational systems.
• Creates a human resource strategy which includes the management of performance through recruitment, rewards, recognition, counseling and disciplinary action.
• Establishes procedures and processes to ensure administrative management of the unit.
• Demonstrates financial accountability by managing human and capital resources in accordance with the annual budget.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Accountable for performing a variety of business functions assuring continuous Integrity of scheduling functions, billing, and charge entry, data collection and tabulations, maintenance of record keeping and reporting performance Improvement indicators for department. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High School Diploma.
•Manual dexterity.
•Effective communication, precision, and accuracy.
•Intermediate knowledge of Microsoft Office Suite
•Ability to communicate well with all levels of staff.
•Able to manage multiple tasks at one time.
•Works well individually and as part of the team.
Preferred Job Qualifications:
•Three years of medical office experience.
•Epic software knowledge.

Responsibilities:
1.Schedules, reschedules, or cancels perioperative surgical and procedural appointments.
2.Monitors and maintains established guidelines for case assignments by time, room, availability of equipment and supplies.
3.Validates availability and coordinates activities with special vendors and all sales representatives.
4.Communicates with members of the perioperative team, including the surgeon/proceduralist to coordinate schedule and case needs.
5.Coordinates case scheduling information to ensure best use of resources.
6.Maintains a direct communication line with the key perioperative staff and leadership team.
7.Keeps an open line of communication to medical staff to alleviate missing information for scheduled procedures.
8.Solves surgical scheduling problems by seeking out the appropriate people and resources.
9.Verifies credentials to ensure appropriate privilege is in place for requested surgical case/procedure.
10.Answers telephone calls efficiently and courteously.
11.Provides information as requested or routes calls appropriately.
12.Updates electronic medical record appropriately.
13.Works as part of the surgical scheduling team and accepts other duties as requested.
14.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
15.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
16.Performs duties to assist the medical staff independently at the direction of management.
17.Performs data entry for payroll.
18.Performs billing and follow-up duties in partnership with charge capture coordinator.
19.Coordinates billing information and verifies charges for completeness, accuracy, and consistency when covering charge capture.
20.Insures accurate and timely submission of billing information.
21.Achieves and maintains technical expertise on applicable software and computer systems that are currently utilized.
22.Coordinates quality/projects throughout peri-op services in conjunction with Director.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Same Day Surgery

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (9:00:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (9:00:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The surgical assistant actively assists the surgeon with technical functions that are required at the sterile field while performing operative procedures within the operating room environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Graduate of an accredited school of medicine/surgical assistant program/AD in surgical technology with surgical assistant’s certification
• Basic CPR Certification
• Entry level experience
• Good communication skills
• Time management
• Flexibility with schedule to accommodate staffing needs
Physical Demands:
• Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions
• Routinely comes in contact with potentially infectious patients and specimens
• Operation of surgical equipment; supplies; and instrumentation as needed.
• Ability to stand and walk throughout most of designated shift.
• Bending, twisting, reaching, pulling, pushing, and balancing.
• Ability to carry items weighing up to >100 pounds.
• Ability to lift items weighing 10-50 pounds, above 50 pounds utilizes appropriate lift equipment.

Responsibilities:
• Assists with surgical procedures within the O.R. environment.
• Technical competence with equipment; supplies and surgical instrumentation.
• Recognizes and utilizes safety precautions and procedures in performing operative procedures and handing instruments; positioning patients; etc.
• Demonstrates the skills and judgments necessary to provide direct care to patients under the direct supervision of licensed personnel.
• Maintains a therapeutic relationship to provide optimal customer/focused care.
• Communicates effectively with patients at a level appropriate to age and cognitive status, showing sensitivity to cultural diversity.
• Interacts effectively with peers and other hospital staff to foster positive working relationships.
• Works collaboratively with other members of the healthcare team to assure high levels of patient care.
• Follows CDC and AORN guidelines for hand washing and all safety procedures and is aware to follow isolation precaution.
• Participates as member of the team in Time outs and safety checks.
• Works as a team to assure that patients feel safe and well care for while being at ROPH.
• Responsible for the oversight and maintenance of supply inventories within the surgery department.
• Maintains current knowledge/certification (CPR Training)
• Performs specimen collection with appropriate attention to safety and accuracy.
• Anticipate needs of team members and keeps them informed.
• Documents accurately, timely, and at point-of-care when possible.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (10:30PM - 7:00AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Laboratory Scientist 2 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

Other information:
•Bachelor's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489.Additionally, must have certification, and a minimum of 24 contiguous months of high- complexity clinical laboratory experience required. In lieu of a Bachelors, then an Associate’s degree and/or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489 must be provided; and with MLT or other certification; and 7 contiguous years of high-complexity clinical laboratory
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpeciality in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Preferred Job Qualifications:
•NA
Physical Demands:
•Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
• Demonstrates proficiency in all duties as defined in the role of Medical Technologist I.
•Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing.
•Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Required to identify and participate in process improvement projects.
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush-approved Policies and Procedures. Acts as a technical resource for the testing area.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all the time. Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers in finishing shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed-upon time frame. Participates in procedure implementation and training of new staff and students.
•Required to perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Security

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (2:30:00 PM - 11:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the general supervision of security leadership, the Security Officer will provide physical protection for people and safeguard property at all Rush System for Health (Rush) facilities. The Security Officer will accomplish this by fixed and/or roving posts and responding to service calls, requests for assistance and emergencies. The Security Officer will report and document infractions of Rush rules, regulations, and policies as well as violations of federal, state, and local laws and/or ordinances. The Security Officer will exemplify the Rush mission, vision, values, and act in accordance with Rush policies and procedures.
Primary Customers:
Patients, visitors, students, staff, contractors, and other tenants of RUSH.

Other information:

•Must be at least 21 years old.

•High school graduate or GED.

•Must possess/maintain a valid Permanent Employee Registration Card (PERC) from the Illinois Department of Finance and Professional Regulation (IDFPR) after successfully completing a 20-hour security guard training course from an approved provider.

•Valid Illinois, Indiana, or Wisconsin driver’s license required with a prior driving record deemed acceptable to Human Resources pursuant to a driver’s history check.

•Excellent verbal and written communication skills and customer service.

•Basic computer skills are essential.

•Must be flexible with scheduling.

Preferred Job Qualifications:

•Prior security experience in a healthcare environment.

•Healthcare security certification at the “basic” level by the International Association of Healthcare Security and Safety (IAHSS).

•Cardiopulmonary resuscitation (CPR) certified.

Physical Demands:
•Able to tolerate prolonged walking/standing/sitting for the duration of shift.
•Able to withstand outdoor temperatures throughout the year.
•Able to perform required responsibilities.
•Able to successfully demonstrate the retention, use and maintenance of issued equipment.
•Able to lift at minimum 50 pounds to waist height.
•Able to wear all issued equipment including ballistic vest and duty belt.
Disclaimer:
The above is intended to describe the general content and requirements for this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Provide fixed (sitting/standing), walking and vehicular patrols of all RUSH buildings and grounds.
•Monitor telephone/radio communications, alarms, and video surveillance equipment.
•Respond to service calls, requests for assistance, and/or emergency situations.
•Observe and document security and/or safety hazards and policy violations.
•Conduct basic interviews and investigations.
•Prepare incident reports, memorandums, and other written documentation.
•Assist law enforcement, fire departments and other emergency agencies during investigations or emergencies.
•Monitor and assist with access control and visitor management.
•Monitor and control vehicular and pedestrian traffic patterns on Rush property.
•Provide security escorts as assigned.
•Participate in property control procedures (patient property and valuables, lost & found etc.).
•Perform dispatching duties as required.
•Perform other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Environmental Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
Supervises an area of responsibility for the EVS department; ensures a consistently high level of environmental hygiene and aesthetics to patients, visitors and staff. This position is also responsible for daily oversight of regulatory standards, financial stewardship of department operations and collaboration with other management and supervisory team members to support the department in its daily functions. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
•High School degree or equivalent
•3 years’ work experience with 1-year solid experience in leadership of environmental services experience and healthcare.
•Must have knowledge of special policies relating to: COVID, Bed Bugs, Regulated Medical Waste and other regulatory agencies.
•Must be able to leverage the skills and abilities of each person to enable great teams.
•Knowledge of Microsoft office products
•Excellent customer service skills, work efficiently under pressure and high demands
Preferred Job Qualifications:
•Bachelor’s Degree
Physical Demands:
•Must be able to walk and stand for long periods of time
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Plans daily assignments and conducts daily handoff shift briefings to manage Environmental Services operations.
•Manage Epic, patient discharge system
•Directs and assign work to be completed by the Environmental Services Technicians, Environmental Services Floor Care Technicians and documents completion through QA’s
•Role model service excellence in all interactions with internal and external customers.
•Conducts observations/inspections on Technicians to ensure infection control practices are met.
•Conducts weekly employee meetings/training sessions on subjects related to Environmental Services and maintains records documenting such training.
•Completes probationary/quarterly/annual evaluations on employees’ work performance.
•Counsel and mentor personnel on job performance.
•Participates in the interviewing process of external candidates, internal transfers and promotional opportunities.
•CollaboratesWorks in conjunction with Infection Control to ensure adequate disinfection practices are implemented and enforced.
•Must have knowledge of special policies relating to: COVID, Bed Bugs, Regulated Medical Waste and other regulatory agencies.
•Performs payroll, schedules vacation and other time off for employees.
•Performs audits related to waste stream, flushing of water in patient care spaces and descaling of ice machines.
•May be asked to represent Environmental Services on hospital committees or attend meetings as assigned.
•CollaboratesWork with Managers and Director on the department budget including monitoring the use of overtime and tracking supplies and equipment usage.
•Assist new employees with onboarding activities.
•Trains employees to effectively operate Rush Oak Park computer application such as email, time and attendance systems, and required training modules. Must be able to leverage the skills and abilities of each person to enable great teams.
•Ensures all employees in his/her supervision are kept current on required educations.
•Conducts monthly employee meetings to maintain consistent departmental communication across the system.
•Prepares and completes other managerial reports as assigned
•Follow up with Patient care rounds
•Conduct Safety Committee, Patient experience, and Employee Engagement surveys
Administrative duties
•Create and update employee files
•Maintain accurate records of shift assignments, quality control issues and infection control protocols and outcomes.
•Manage employee attendance tracking, FMLA, Work Comp, etc.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Food and Nutrition Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (5:30:00 AM - 2:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs culinary duties as assigned, responsible primarily for hot food/entrée production, ensures food services sanitation and quality control standards are met. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma preferred
Certificate of Completion in Culinary Arts and/or Associates Degree in Culinary Arts preferred
Sanitation Certification required within six months of hire and maintain thereafter.
Minimum three years cooking experience.
SKILLS:
Ability to read, write and speak English
Basic math skills to calculate recipe ingredient and quantity adjustments, calculate weight and measures
Critical thinking skills
Organizational skills
Knowledgeable and can operate, with minimal instruction, hot preparation equipment such as convection/combi ovens, steamers, broiler’s, grills, etc.
Can demonstrate skills in the use of culinary hand tools (knives, etc.) and small processing equipment (vegetable choppers & processors)

Responsibilities:
1.Prepares other menu entrees/other items per production schedule utilizing sophisticated equipment for hot preparation.
2.Prepares the correct product, in the correct amount, as indicated by forecast information, using computer adjusted recipes; follows procedure in accordance with established standards and methods; verifies recipe
accuracy and assists management in maintaining accurate recipes.
3.Participates in recipe standardization process.
4.Checks refrigerators, freezers and dry storage areas daily for utilization of leftovers and proper rotation of products.
5.Serves and stores food at correct temperatures, maintains temperatures of items served and stored.
6.Adheres to time schedules for production and service.
7.Assists with inventory control as assigned by Manager.
8.Wraps, labels, dates and stores products correctly.
9.Maintains cleanliness and sanitation of work area and equipment; performs cleaning duties as assigned.
10.Complies with all regulatory agency standards and all departmental policies and procedures.
11.Trains new personnel as assigned.
12.Orients dietetic interns to work area as assigned.
13.Performs related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: 3 Center

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 AM - 11:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.